Training Your New Consultant · 2009-12-04 · new consultant hopes to achieve with their Scentsy...
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1 Scentricity Training Your New Consultant Session 1 Introductions & Getting Started Updated Nov 2009 New Consultant Training We like to use 3 structured training sessions to ensure that all of our new consultants have a warm welcome and a thorough introduction to the company, our team, products, and resources. It is important that we provide quality training to every new consultant!
Transcript of Training Your New Consultant · 2009-12-04 · new consultant hopes to achieve with their Scentsy...
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Scentricity
Training YourNew Consultant
Session 1 Introductions & Getting Started
Updated Nov 2009
New Consultant Training
We like to use 3 structured training sessions to ensure that all of our new consultants have a warm welcome and a thorough introduction to the company, our team, products, and resources.
It is important that we provide quality training to every new consultant!
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New Consultant Training
Training sessions 1 and 2 need to be completed within the first 48-hours of being signed up
Session 3 needs to be within the first 5-days
This is really important since there are rewards for outstanding performance in their first weeks
Session 1 Objective
The objective of the first session is to introduce the new consultant to Scentsy and the resources provided to consultants
As the trainer you will want to be sure that you have reviewed the New Consultant Start-up Guide (NCSG) and have a training plan
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Session 1 Objective
Consider the “Pay It Forward” approach to the NCSG…
When you sign-up a new consultant, give them an NCSG, this allows them to get started right away.
Train the new consultant using the NCSG you have provided them.
Show the new consultant the opportunity to use the NCSG that will arrive in their New Consultant Kit to give to their first new consultant sign-up so that they can get started right away too.
Scentsy
Begin by welcoming the new consultant to the training, give them an idea of what will be covered through the training program.
Introduce the Scentsy Mission Statement and discuss the Scentsy Values.
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Scentsy Goals
Take a few minutes to identify and discuss what the new consultant hopes to achieve with their Scentsy business.
Share a little about how Scentsy has helped you achieve some of your goals.
A little later you’ll touch-back on the new consultant’shopes by setting a few goals.
The Scentsy Workstation
As the trainer, review the materials in the Scentsy Training Center. You will a “First 90-days” tab that is full of training for you and the new consultant
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The Scentsy Workstation
Introduce the new consultant to the Scentsy Workstation
• How to log into the system
• Configure
• Tabs
– Orders
– Performance
– Resources
The Scentsy Workstation
Open the Resources tab and show the new consultant all of the great tools and materials
• Business Builders
• Images
• Documents
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The Scentsy Workstation
Introduce the new consultant to Scentsy Success
and show them how to open the web site from the Workstation
Team Resources
Introduce the new consultant to the Team resources, including:
• Team trainings
• Newsletters
• Conference calls
• Blogs and web sites
Encourage them Encourage them
to participate!to participate!
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Getting To Know You
Sit together and complete all of the Scentsy Getting To Know You materials:
• Get To Know You Survey
• My Recognition Love Language Survey
These surveys will help you get to know the new consultant and make them feel welcome
These forms need to be turned in within a week of the first training session
Rewards & Recognition
Review Rewards & Recognition and Subscriptions on pages 13, 14-18 of the NCSG
Be sure to point out:
• Shooting Star Enhancement Kit
• Scentsational Start Award
• 5% bonus in each month with PRV >$2,000
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Rewards & Recognition
Discuss current sales incentives
• Team incentives
• Annual Sales
• Annual Recruiting
Learning How to Host Parties
Discuss the options you can provide so that the new consultant can shadow you at two parties…
• Be sure to communicate that shadowing is a great way to get started with an experienced guide who can help you soar and catch you if you start to falter, but won’t let you fall
• Encourage the new consultant to host a launch party that you can help them with; let them assist and watch you, or let them take the reins and be there for them if they have questions
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Learning How to Host Parties
The “It’s A Party” DVD is a great resource for learning how to host a successful party.
Shadowing may be difficult if your new consultant is far from you; do your best to provide the resource
Wrapping up Session 1
By this point you’ve shared a lot of information, time to wrap-up…
• Recap what you covered
• Encourage the new consultant to make a list of questions
• Encourage the new consultant to develop their List of 100
• Schedule launch party
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Wrapping up Session 1
By this point you’ve shared a lot of information, time to wrap-up…
• Set some goals:
– A couple short-term “easy success” goals
– A mid-range goal
– A long range goal
Wrapping up Session 1
Close your training session by setting a date for your next session. There’s still lots to cover so it should be within the next couple days
Make your final comments motivational, leave on an encouraging note.
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After Session 1
As the trainer you have a little homework…
• You may need to research to provide answers to questions that were asked during the first session
• Prepare materials you need for session 2
• Consider if there are materials or products you want to bring to session 2 to display or demonstrate
What’s next?
Continue building the foundation of new consultant success
with
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