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TRAINING - inspire.qa · training is the key to success discover a new era of training engaging...
Transcript of TRAINING - inspire.qa · training is the key to success discover a new era of training engaging...
SOFT SKILLS TRAINING
THE INDUSTRIE'S & INDIVIDUAL'S ULTIMATE LEARNING PLATFORM.
TRAININGCATALOGUE
to
DISCOVER QATAR!
to
DISCOVER QATAR!
MAJORITY OFPARTICIPANTSRECOMMENDOUR COURSES!*
WE AREHONORED..
Our training is only as good as the results it brings. Therefore, our courses are designed by industry experts and updated regularly to ensure we provide you with the most valid and relevant information.
No matter where and how you choose to train with Inspire Training Academy, rest assured that you will be able to apply the skills that you have learnt immediately in the workplace and use them to further develop your career.
*Based on Inspire course participants survey
www.inspire.qa
MAJORITY OFPARTICIPANTSRECOMMENDOUR COURSES!*
WE AREHONORED..
Our training is only as good as the results it brings. Therefore, our courses are designed by industry experts and updated regularly to ensure we provide you with the most valid and relevant information.
No matter where and how you choose to train with Inspire Training Academy, rest assured that you will be able to apply the skills that you have learnt immediately in the workplace and use them to further develop your career.
*Based on Inspire course participants survey
www.inspire.qa
TABLE OF CONTENTS
to
TRAINING IS THE KEY TOSUCCESS
DISCOVER A NEW ERA OFTRAINING
ENGAGING YOUREMPLOYEES
INSPIRE TRAINING PROGRAMS
PARTNERSHIPS
INSPIRE TRAINING COURSES
CONTACT US
DISCOVER QATAR!
Table of Contents
TABLE OF CONTENTS
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TRAINING IS THE KEY TOSUCCESS................................................6Delivering the Future Benefits of Aviation 6Empowering the Industry 7
DISCOVER A NEW ERA OFTRAINING............................................ 8New Ways of Learning 8
ENGAGING YOUREMPLOYEES........................................10Classroom Training 10In-house Training 11Self-Study 12
INSPIRE TRAINING PROGRAMS.........................................14Academic Programs 14A Career In Aviation Management 15
PARTNERSHIPS.................................16Become an IATA Training Partner 16Types of Partnerships 17
INSPIRE TRAINING COURSES.......18Diplomas 18Discounts 19Courses Listing 20
GLOBAL PRESENCE................... 50Contact Us 50
DISCOVER QATAR!
Table of Contents
Future Benefits of Learning
TRAI
NING
IS T
HE K
EYto
Suc
cess
All the success stories demonstrates that anything can be achieved with a forward-looking vision and translating that vision into actions through talented and well trained human resource.
In any industry, training is crucial to keep up-to date with global standards and regulations.
I invite you to browse through our catalog and explore the breadth of courses that we have developed to empower you and your organizations to be even more efficient, effective and agile in your daily activities.
Future Benefits of Learning
TRAI
NING
IS T
HE K
EYto
Suc
cess
All the success stories demonstrates that anything can be achieved with a forward-looking vision and translating that vision into actions through talented and well trained human resource.
In any industry, training is crucial to keep up-to date with global standards and regulations.
I invite you to browse through our catalog and explore the breadth of courses that we have developed to empower you and your organizations to be even more efficient, effective and agile in your daily activities.
Minal SalujaDirector of Sales and MarketingMinal Saluja
Managing Director
With many years of my work experience in various roles, I recognize that the face of the training is changing. Technology continues to penetrate the lives of people and organizations worldwide and has changed our customary ways of working and learning.
We are and always be striving to keep ahead of this tide of change and are developing the most up date training in a very innovative manner to meet the new demands placed on the training decision makers today.
However, in order to safeguard the value of training and development initiatives, we believe that our firm commitment to quality, regardless of the format in which they are brought to the learner is of paramount importance.
Training Programs or courses don’t grow on the proverbial tree of knowledge. They are the result of systematic planning, design, development, and quality assurance processes. At INSPIRE Training, the carefully appointed subject matter experts and talented professionals are the guardian of talented professionals.
Whether the training is delivered in the classroom or in-company, our training products go through the same rigorous methodology to ensure they comply with instructional best practices. And for me personally, it doesn’t stop here. Indeed, participant feedback, together with that of instructor’s is thoroughly analyzed so that it may inform decisions that contribute to continuous improvement of our curriculum.
We are confident that these initiatives will take INSPIRE TRAINING ACADEMY to new heights in terms of quality so that you, the learner benefit the most.
We are taking a solid stand for innovation, creativity, quality and making a commitment to continuously improve to deliver the better results.
We look forward to seeing you in one of our classroom or even closer to home in your organization.
With many years of my work experience in various roles, I recognize that the face of the training is changing. Technology continues to penetrate the lives of people and organizations worldwide and has changed our customary ways of working and learning.
We are and will always be striving to keep ahead of this tide of changeand are developing the most up- to- date training in a very innovative manner to meet the new demands placed on the training decision makers today.
However, in order to safeguard the value of training and development initiatives, we believe that our firm commitment to quality, regardless of the format in which they are brought to the learner is of paramount importance.
Training Programs or courses don’t grow on the proverbial tree of knowledge. They are the result of systematic planning, design, development, and quality assurance processes. At INSPIRE Training, the carefully appointed subject matter experts and talented professionals are the guardians of talentedprofessionals.
Whether the training is delivered in the classroom or in-company, our training products go through the same rigorous methodology to ensure they comply with instructional best practices. And for me personally, it doesn’t stop here. Indeed, participant feedback, together with that of instructor’s is thoroughly analyzed so that it may inform decisions that contribute to continuous improvement of our curriculum.
We are confident that these initiatives will take INSPIRE TRAINING ACADEMY to new heights in terms of quality so that you, the learner benefit the most.
We are taking a solid stand for innovation, creativity, quality and making a commitment to continuously improve to deliver the better results.
We look forward to seeing you in one of our classroom or even closer to home in your organization.
New Era of Training
DISC
OVER
A N
EW E
RAof
Tra
inin
g
NEW WAYS OF LEARNING ARETRANSFORMING THE TRAININGEXPERIENCEThe daunting prospect of “hitting the books” and a career-defining exam is no longer the only way forward.
Technologies that have permeated everyday life are being adapted to the training sector. These innova-tive training solutions meet the challenge of industry dynamics and growth head on.
Gaming, simulation programs,virtual reality, and e-learningprovide powerful andintuitive learning platforms andensure continued relevance forstudents and organizations alike.
New Era of Training
DISC
OVER
A N
EW E
RAof
Tra
inin
g
NEW WAYS OF LEARNING ARETRANSFORMING THE TRAININGEXPERIENCEThe daunting prospect of “hitting the books” and a career-defining exam is no longer the only way forward.
Technologies that have permeated everyday life are being adapted to the training sector. These innova-tive training solutions meet the challenge of industry dynamics and growth head on.
Gaming, simulation programs,virtual reality, and e-learningprovide powerful andintuitive learning platforms andensure continued relevance forstudents and organizations alike.
E-LEARNING
E-learning is a popular form of self-study and allows a student’s training to be aligned with the work schedule. Textbooks or their electronic equivalent are used—most courses are Apple iPad or Android tablet friendly—with the exam taken online or at one of INSPIRE’s 100-plus examination locations worldwide. E-learning is constantly being made more effective, efficient, and flexible. Delivering greater value to learners will ready them to meet the challenges of today’s workplace and prepare them for more advanced learning and development activities.
SIMULATION
Simulation exercises form part of many courses. They provide a richer learning experience giving you practical experience to underpin your theoretical learning.
GAMING
Gamification is helping to bridge the generational gap and engage new recruits. INSPIRE has teamed up with Playrion to launch the Airline Manager Tycoon 2 app for all budding aviation professionals to hone their skills.
The Faceof Trainingis Changing
RISE OF DIGITAL VIRTUAL REALITY
An exciting addition to the trainingportfolio is virtual reality training. INSPIRE’s is a virtual reality trainingtool that has already been installed inmajor companies for the enhancementof training experience and been incorporated into two courses Introducing a safe learning environment in an innovative format.
E-LEARNING
E-learning is a popular form of self-study and allowsa student’s training to be aligned with the work schedule. Textbooks or their electronic equivalent are used—most courses are Apple iPad or Android tablet friendly—with the exam taken online or at one of INSPIRE’s 100-plus examination locations worldwide. E-learning is constantly being made more effective, efficient, and flexible. Delivering greater value to learners will ready them to meet the challenges of today’s workplace and prepare them for more advanced learning and development activities.
SIMULATION
Simulation exercises form part of many courses. They provide a richer learning experience giving you practical experience to underpin your theoretical learning.
GAMING
Gamification is helping to bridge the generational gap and engage new recruits. INSPIRE has teamed up with Playrion to launch the Airline Manager Tycoon 2 app for all budding aviation professionals to hone their skills.
The Faceof Trainingis Changing
RISE OF DIGITAL VIRTUAL REALITY
An exciting addition to the trainingportfolio is virtual reality training. INSPIRE’s is a virtual reality trainingtool that has already been installed inmajor companies for the enhancementof training experience and been incorporated into two courses Introducing a safe learning environment in an innovative format.
CLASSROOM
Attending an INSPIRE Train-ing Center course is a greatreward for employees. It canhelp employees further theircareers while also helpingcompanies to progress. The classroom approach comes with several benefits, including meeting with professionals in your field and from around the world, direct interaction with an experienced instructor, and tailored training facilities.
VIRTUAL CLASSROOM
The brightest young talent can be nurtured through virtual classroom courses, which are an alternative to attending a training center.The courses provide liveinteraction with the instrutor,virtual collaboration and networking with peers.This training methodology is carefully structured to accom-modate busy schedules
with self-study activitiesbut uses such collaborativeactivities as live sessions toallow participants to take partin facilitated discussions with a moderator and peers.Partner-taught classroomcourses are also available.
The variety of courses andlearning methods availablethrough Inspire Training Academy means that students and organizations can choose the combination of subject andteaching methodology that is right for them.
Whether you choose to study with an instructor or prefer to study on your own, INSPIRE’scourses meet rigorous quality standards. INSPIRE has received official accolades from various certification bodies for its training.
New Era of Training
CLASSROOM
Attending an INSPIRE Train-ing Center course is a greatreward for employees. It canhelp employees further theircareers while also helpingcompanies to progress. The classroom approach comes with several benefits, including meeting with professionals in your field and from around the world, direct interaction with an experienced instructor, and tailored training facilities.
VIRTUAL CLASSROOM
The brightest young talent can be nurtured through virtual classroom courses, which are an alternative to attending a training center.The courses provide liveinteraction with the instrutor,virtual collaboration and networking with peers.This training methodology is carefully structured to accom-modate busy schedules
with self-study activitiesbut uses such collaborativeactivities as live sessions toallow participants to take partin facilitated discussions with a moderator and peers.Partner-taught classroomcourses are also available.
The variety of courses andlearning methods availablethrough Inspire Training Academy means that students and organizations can choose the combination of subject andteaching methodology that is right for them.
Whether you choose to study with an instructor or prefer to study on your own, INSPIRE’scourses meet rigorous quality standards. INSPIRE has received official accolades from two certification bodies for its training.
New Era of Training
Train your teamcost-effectively,where you wantand when you want.
Ideal for groupsof five and more.
Transfer skillsquickly to yourentire team.
Single or multiplecourse packagesavailable, fullycustomizable.
Each participantreceives an officialINSPIRE TrainingCertificate plusaffiliation benefits &endorsements.
Learn fromIATA’s qualifiedinstructors.
NO TIME OR BUDGET FOR TRAVEL?
No problem! INSPIRE in-house training will come to your door steps.
IN-HOUSE TRAINING
In-house training is a great way forcompanies to engage employees.Not only is there directly relevantknowledge to improve job andcompany performances but alsothe focused nature of the sessionsmotivates individuals and helps build a team.
This cost-effective alternative toINSPIRE instructor led classroomtraining can be delivered to groups of five or more at any location. The same INSPIRE Certificates and Diplomas are available, or companies can request customized courses focused on their training needs. In-house training facilitates the rapid transfer of skills to an entire team and can offer savings onconsiderable travel and trainingcosts.
ENGAGINGyour em
ployees
Train your teamcost-effectively,where you wantand when you want.
Ideal for groupsof five and more.
Transfer skillsquickly to yourentire team.
Single or multiplecourse packagesavailable, fullycustomizable.
Each participantreceives an officialINSPIRE TrainingCertificate plusaffiliation benefits &endorsements.
Learn fromIATA’s qualifiedinstructors.
NO TIME OR BUDGET FOR TRAVEL?
No problem! INSPIRE in-house training will come to your door steps.
IN-HOUSE TRAINING
In-house training is a great way forcompanies to engage employees.Not only is there directly relevantknowledge to improve job andcompany performances but alsothe focused nature of the sessionsmotivates individuals and helps build a team.
This cost-effective alternative toINSPIRE instructor led classroomtraining can be delivered to groups of five or more at any location. The same INSPIRE Certificates and Diplomas are available, or companies can request customized courses focused on their training needs. In-house training facilitates the rapid transfer of skills to an entire team and can offer savings onconsiderable travel and trainingcosts.
ENGAGINGyour em
ployees
CAREER BOOST
This flexible option allowsyou to further your careerby taking control of yourstudies and development.The courses are idealfor graduates, industrynewcomers and youngprofessionals seekingvocational qualifications.
FLEXIBLE
The schedule can be adapted to your working life, making it possible to learn new skills even as you perfect existing abilities during your day job.
AFFORDABLE
Self-study is affordable and comes complete with the requisite e-tools to ensure your potential is maximized. The learn–apply–reflect approach—where contentis aligned for immediateapplication in the workplace—permeates all INSPIRE courses, including self-study.
SELF-STUDY
If you prefer to study at yourown pace, whether online orby reading a book, INSPIRETraining offers numerous courses as self-study.
Self-Study
CAREER BOOST
This flexible option allowsyou to further your careerby taking control of yourstudies and development.The courses are idealfor graduates, industrynewcomers and youngprofessionals seekingvocational qualifications.
FLEXIBLE
The schedule can be adapted to your working life, making it possible to learn new skills even as you perfect existing abilities during your day job.
AFFORDABLE
Self-study is affordable and comes complete with the requisite e-tools to ensure your potential is maximized. The learn–apply–reflect approach—where contentis aligned for immediateapplication in the workplace—permeates all INSPIRE courses, including self-study.
SELF-STUDY
If you prefer to study at yourown pace, whether online orby reading a book, INSPIRETraining offers numerous courses as self-study.
Self-Study
DID YOUKNOW
?
INSPIRE Training selfstudy courses are also available as classroom courses.
DID YOUKNOW
?
INSPIRE Training selfstudy courses are also available as classroom courses.
Empowering the worldAcademic Programs
ACADEMIC PROGRAMS
EMPOWERING THE WORLDTraining is the platform for future aspirations, both on a personal and on an industry level.
It furthers careers and drives forward the understanding and skills that will deliver sustainable growth for airlines, aviation partners, and economies.
The INSPIRE Training Catalog highlights our innovative learning techniques such as virtual reality, simulations, and gamification. Together with more traditional methodologies, these will give students the best possible chance to succeed and the industry the best possible chance of preparing for unprecedented growth.
Ensuring training remains relevant is one of the mostimportant things we can do for future generations and for the future of the industry.
Explore what we have to offer, consider becoming a training partner or sign up for our dynamic courses, and play your part in furthering global connectivity.
EMPOWERING THE WORLDTraining is the platform for future aspirations, both on a personal and on an industry level.
It furthers careers and drives forward the understanding and skills that will deliver sustainable growth for airlines, aviation partners, and economies.
The INSPIRE Training Catalog highlights our innovative learning techniques such as virtual reality, simulations, and gamification. Together with more traditional methodologies, these will give students the best possible chance to succeed and the industry the best possible chance of preparing for unprecedented growth.
Ensuring training remains relevant is one of the mostimportant things we can do for future generations and for the future of the industry.
Explore what we have to offer, consider becoming a training partner or sign up for our dynamic courses, and play your part in furthering global connectivity.
SOLUTIONS THAT ARETAILORED TO YOURBUSINESS!
Being an INSPIRE Training Partnerbrings a wealth of benefits to bothtraining partner and student.
The main advantage stems from INSPIRE’s commitment to globaldevelopment and regional delivery. This allows a partner to gain access to up-to the-minute expertise and global best practice through the Training Partner network and in turn make that knowledge available to the student at the local and regional level.
The exposure to world-class coursesand materials that answer the industry’s needs also enriches a partner’s offering, boosting their earning potential. Linking with the INSPIRE brand in effect providesa stamp of quality in every aspect of their teaching. It is a key differentiator in a highly-competitive market.
Though the process to becoming apartner is straightforward. The focus is always on quality additions to what is an exclusive club offering the very best training standards in the world.
BECOME AN INSPIRETRAINING PARTNER ANDTRAIN THE INSPIRE WAY
Coursesand supportcrafted foryour needs!
PART
NERS
HIP
TRAI
NING
Become INSPIRE Training Partner
SOLUTIONS THAT ARETAILORED TO YOURBUSINESS!
Being an INSPIRE Training Partnerbrings a wealth of benefits to bothtraining partner and student.
The main advantage stems from INSPIRE’s commitment to globaldevelopment and regional delivery. This allows a partner to gain access to up-to the-minute expertise and global best practice through the Training Partner network and in turn make that knowledge available to the student at the local and regional level.
The exposure to world-class coursesand materials that answer the industry’s needs also enriches a partner’s offering, boosting their earning potential. Linking with the INSPIRE brand in effect providesa stamp of quality in every aspect of their teaching. It is a key differentiator in a highly-competitive market.
Though the process to becoming apartner is straightforward. The focus is always on quality additions to what is an exclusive club offering the very best training standards in the world.
BECOME AN INSPIRETRAINING PARTNER ANDTRAIN THE INSPIRE WAY
Coursesand supportcrafted foryour needs!
PART
NERS
HIP
TRAI
NING
Become INSPIRE Training Partner
Learn how to become a partner by visiting www.inspire.qa
TYPES OF PARTNERSHIP
Learn how to become a partner by visiting www.inspire.qa
inspire.qa/training-diploma
INSPIRETRAININGDIPLOMASGET RECOGNIZED,GET A DIPLOMA
In a job market that is growingfaster than ever before, theneed to stand out from thecrowd is becoming moreimportant. INSPIRE TrainingDiplomas can help youdemonstrate your expertiseand commitment toemployers across the globe.
World offers exciting careeropportunities in a range offields. But with growingtechnical complexity,increased job mobility, andchanging job requirements,the aviation labor market iscompetitive for newcomersand seasoned professionalsalike.
INSPIRE Training Diplomasprovide industry-recognizedqualification that can help youstand out from the crowd!
Diplomas
inspire.qa/training-diploma
INSPIRETRAININGDIPLOMASGET RECOGNIZED,GET A DIPLOMA
In a job market that is growingfaster than ever before, theneed to stand out from thecrowd is becoming moreimportant. INSPIRE TrainingDiplomas can help youdemonstrate your expertiseand commitment toemployers across the globe.
World offers exciting careeropportunities in a range offields. But with growingtechnical complexity,increased job mobility, andchanging job requirements,the aviation labor market iscompetitive for newcomersand seasoned professionalsalike.
INSPIRE Training Diplomasprovide industry-recognizedqualification that can help youstand out from the crowd!
Diplomas
What are you waiting for?
*Certain conditions apply, details available online.
TAKE ADVANTAGE OF INSPIRETRAINING DISCOUNT RATES!
CLASSROOM COURSES
INSPIREMEMBERS
EARLY BIRDRegister
3 MONTHSin advance
Register3 WEEKS
in advance
DEVELOPINGNATIONS
GET 20% OFF*
GET 30% OFF* GET 10% OFF*
GET $100 OFF*
DISC
OUNT
What are you waiting for?
*Certain conditions apply, details available online.
TAKE ADVANTAGE OF INSPIRETRAINING DISCOUNT RATES!
CLASSROOM COURSES
INSPIREMEMBERS
EARLY BIRDRegister
3 MONTHSin advance
Register3 WEEKS
in advance
DEVELOPINGNATIONS
GET 20% OFF*
GET 30% OFF* GET 10% OFF*
GET $100 OFF*
DISC
OUNT
- LIZA FERNANDES
INSPIRE COURSES
“INSPIRE have proven to beexcellent professionals… which toour sector and country does a lot of good, always with the intention to improve and strengthen operational safety.”
“The instructor’s work on system-wideinformation management inspired theclass and paved the way for enhancementsin aviation in the years ahead. I stronglyrecommend this course for othercompanies.”
FEATURED COURSES
1
2
3
Aviation Training
Corporate Management Training
Cargo & Logistics
4 Safety
5 Supply Chain Management
6 Life Coach & Business Coach
7 Motivational Workshop
8 Hospitality
9 Management
10 Fashion Designing
11 Soft Skills Training
12 e - Learning
INSPIRE COURSES
“INSPIRE have proven to beexcellent professionals… which toour sector and country does a lot of good, always with the intention to improve and strengthen operational safety.”
“The instructor’s work on system-wideinformation management inspired theclass and paved the way for enhancementsin aviation in the years ahead. I stronglyrecommend this course for othercompanies.”
SHERAL D’ SOUZA
FEATURED COURSES
1
2
3
Aviation Training
Corporate Management Training
Cargo & Logistics
4 Safety
5 Supply Chain Management
6 Life Coach & Business Coach
7 Motivational Workshop
8 Hospitality
9 Management
10 Fashion Designing
11 Soft Skills Training
12 e - Learning
*All courses are offered in English
Course Title Diplomas Languages* Days
Business Communication Training Fr, Sp 5d
Business Communication Writing Skills Outline Fr 3d
Business Etiquette 3d
Conflict Management Varies
Creative Thinking Skills Varies
Effective Communication Skills Sp 5d
Emotional Intelligence 5d
Interpersonal Relationship 5d
Leadership Skills
Negotiation Skills
Sp 5d
5d
Personal & Professional Effectiveness 5d
Stress Management 3d
Team Bonding & Group Dynamics 5d
Time Management 5d
Sp 5d
3d
Sp 5d
5d
5d
5d
5d
4d
2d
Sp 5d
5d
CLASSROOM
D
D
D
D
D
D
D
D
D
D
D
D
D
D
D
D
D
Instructor
*Professional Certificate Program
Course Title Diplomas Languages* Days
Business Communication Training English PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
English
English
English
English
English
English
English
English
English
English
English
English
English
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
English
English
English
English
English
English
English
Business Communication Writing Skills Outline
Business Etiquette
Conflict Management
Creative Thinking Skills
Effective Communication Skills
Emotional Intelligence
Interpersonal Relationship
Leadership Skills
Negotiation Skills
Personal & Professional Effectiveness
Stress Management
Team Bonding & Group Dynamics
Time Management
Administrative Office Procedures
Administrative Support
Adult Learning - Mental Skills
Anger Management
Archiving and Records Management
Adult Learning - Physical Skills
Appreciative Inquiry
CLASSROOMSoft Skills Trainings
Instructor
*Professional Certificate Program
Course Title Diplomas Languages* Days
Assertiveness And Self-Confidence PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
Attention Management
Basic Bookkeeping
Being A Likeable Boss
Body Language Basics
Budgets And Financial Reports
Business Acumen
Business Ethics
Business Succession Planning
Business Writing
Call Center Training
Change Management
Civility In The Workplace
Coaching And Mentoring
Coaching Salespeople
Collaborative Business Writing
Communication Strategies
Conducting Annual Employee Reviews
Contact Center Training
Contract Management
Creating a Great Webinar
Crisis Management
Customer Service
Creative Problem Solvings
Critical Thinking
CLASSROOMSoft Skills Trainings
Instructor
INSPIRE COURSES
FEATURED COURSES
1
2
3
Aviation Training
Corporate Management Training
Cargo & Logistics
4 Safety
5 Supply Chain Management
6 Life Coach & Business Coach
7 Motivational Workshop
8 Hospitality
9 Management
10 Fashion Designing
11 Soft Skills Training
12 e - Learning
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
*Professional Certificate Program
Course Title Diplomas Languages* Days
Customer Support PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
Cyber Security
Delivering Constructive Criticism
Developing a Lunch and Learn
Developing Corporate Behavior
Developing Creativity
Developing New Managers
Digital Citizenship
Employee Motivation
Employee Onboarding
Employee Recognition
Employee Recruitment
Employee Termination Processes
Entrepreneurship
Event Planning
Executive and Personal Assistants
Facilitation Skills
Generation Gaps
Goal Setting and Getting Things Done
Handling a Difficult Customer
Health and Wellness at Work
High Performance Teams Remote Workforce
Human Resource Management
High Performance Teams Inside the Company
Hiring Strategies
CLASSROOMSoft Skills Trainings
Instructor
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
*Professional Certificate Program
Course Title Diplomas Languages* Days
Improving Mindfulness PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
Improving Self-Awareness
In Person Sales
Increasing Your Happiness
Internet Marketing Fundamentals
Interpersonal Skills
Job Search Skills
Knowledge Management
Lean Process And Six Sigma
Life Coaching Essentials
Manager Management
Managing Personal Finances
Managing Workplace Anxiety
Marketing Basics
Measuring Results From Training
Media And Public Relations
Meeting Management
Middle Manager
Millennial Onboarding
mLearning Essentials
Motivating Your Sales Team
Networking Outside the Company
Office Politics For Managers
Multi-Level Marketing
Networking Within the Company
CLASSROOMSoft Skills Trainings
Instructor
INSPIRE COURSES
FEATURED COURSES
1
2
3
Aviation Training
Corporate Management Training
Cargo & Logistics
4 Safety
5 Supply Chain Management
6 Life Coach & Business Coach
7 Motivational Workshop
8 Hospitality
9 Management
10 Fashion Designing
11 Soft Skills Training
12 e - Learning
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
English
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
*Professional Certificate Program
Course Title Diplomas Languages* Days
Organizational Skills PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
Overcoming Sales Objections
Performance Management
Personal Branding
Personal Productivity
Presentation Skills
Proposal Writing
Prospecting and Lead Generation
Public Speaking
Risk Assessment and Management
Safety In The Workplace
Sales Fundamentals
Self-Leadership
Servant Leadership
Social Intelligence
Social Learning
Social Media In The Workplace
Social Media Marketing
Supervising Others
Taking Initiative
Talent Management
Team Building Through Chemistry
Telephone Etiquette
Team Building For Managers
Teamwork And Team Building
CLASSROOMSoft Skills Trainings
Instructor
English
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*Professional Certificate Program
Course Title Diplomas Languages* Days
Telework And Telecommuting PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
PCP*
Ten Soft Skills You Need
The Cloud and Business
Top 10 Sales Secrets
Trade Show Staff Training
Train-The-Trainer
Universal Safety Practices
Virtual Team Building And Management
Women in Leadership
Work-Life Balance
Workplace Diversity
Workplace Harassment
Workplace Violence
CLASSROOMSoft Skills Trainings
Instructor
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BusinessCommunicationTraining“Business Communication”
“Communication works for those who work at it”. - John Powell
In business, productivity is directly related to the effectiveness of communication that happens in the workplace. This training focuses in organizational and personal development, encompassing communications, management, personality, relationships and behavior. It helps to enrich your dealings with people and your understanding of yourself.
The training focuses on three core areas of communication:
1.Improving your understandingof your transactions with people2.Providing you alternate ways ofconducting your transactionswith people3.Understanding yourself andothers and communicatingaccordingly
Business CommunicationTraining
Benefits:
After this training, one will be able to:
• Understand Communication Dynamics• Understand and Improve Body Language• Develop Effective Listening and Responding Skills• Understand Active vs. Passive vs. Reflective Listen-ing• Improve the effectiveness of your communication• Understand how to structure information that iscommunicated• Keep communication concise and to the point
Training Topics:
The Basics of Interpersonal Communication
• To educate participants on tips and strategies thatwill enable them to create powerful results in BusinessRelationships.
o Structuring communication:Having a clear objectiveHighlighting critical pointsBeing clear and conciseUnderstanding the audienceRapport building
o Developing effective probing skillsAsking the right questionsParaphrasingSummarizing
o ListeningActive ListeningReflective ListeningPassive Listening
o Dealing with difficult conversationso Giving and receiving feedback
• Powerful Body Languageo Non-verbal Smiling Posture Handshake Eye Contact
PCP*
• Spoken Communicationo Elements of Spoken Communication: Inflection Pausing Reducing rate of speech Volume and tone Pitch Clarity and enunciation
• The Art of Assertiveness: Agreeing before you disagree The art of saying ‘No’ politely Overcoming submissive behavior Avoiding Aggressive Behavior
• Tell vs Ask Styles:o Asking questions that help understand the stakeholder’s objectiveso Breaking down one’s questions to enhance understandingo Summarizing understanding to ensure information has been understood correctly
• Effectively Communicating with Various Stakeholderso Understanding the stakeholder’s perspectiveo Positioning information based on the stakeholder’s perspectiveo Using inductive and deductive communication
• Role Play Simulations for Confidence Building:o Multiple role play scenarios will be simulated based on the challenges that the participants face on aregular basiso As many participants as possible will be involvedo Feedback from the facilitator as well as peers will be used as learning tools
Training Hours:
The duration of the training program will be 16 hours (2 days).
Training Methodology:
• Instructor Led Training• Role Plays• Games and Group Activities• Audio and Video Clips• Interactive Simulations• Study Group will conduct the training• Maximum number of participants to a session will be 15
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BusinessCommunication(Writing Skills)Objective:
The objective of this program will be for the participants to under-stand that,
“My effectiveness and productivi-ty will be dramatically enhanced if I improve my communication skills.”
This program will give the partic-ipants two core learnings:
1. Powerful techniques to writeeffectively to the targeted audi-encea. Structuring one’s writingb. Writing clearly and succinctlyc. Addressing the audience needs
2. Global business email etiquette
Business Communication(Writing Skills)
Training Topics:
Business Writing
•Rules of Effective Writing:
o Understanding your reader’s needs:
Writing to answer the reader’s question, “What is in it for me?” Writing to keep the reader engaged Understanding the objective Organizing your thoughts Getting to the point:
Inductive vs. Deductive approachThe ABC of writingParagraphingUse of lists
Training Hours:
The duration of the training program will be 8 hours
Training Methodology:
•PowerPoint Presentation•Role Plays• Games and Group Activities
• Study Group will conduct the training.•The training will be conducted at a venue organized bythe client.• Maximum number of Participants-15
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BusinessEtiquette
Overview
The ability to handle yourself properly today can sometimes outweigh even your technical skills. If WE know what to do, when to do it, and how to do it with grace and style, we will have a competitive edge in our career. All business experts agree that good manners promote good business. This is how important business etiquette is. This two day training program will equip with all the business etiquette and protocol knowledge needed to conduct your business with more confidence, know-how, grace and efficiency than before, putting yourself and others at ease by showing more confidence and poise in various business settings.
Course objectives:
By the end of this training course participants will be able to:
•Handle initial contact andbusiness introductionsprofessionally and confidently.
•Create and maintain animpression of credibility, powerand efficiency during businessmeetings.
• Follow proper telephoneetiquette and create a great firstimpression on callers withanupbeat energetic and cheerfultone.
Business Etiquette
• Gain practical tips on handling the most important issuesrelated to professional workplace attire.
•Follow key guidelines of proper written communicationetiquette.
•Display proper attention to etiquette, protocol and manners offormal business dining.
Outline of topics
o Module 1: Professional Business Introductions:•Proper business introductions and making a great firstimpression.•The proper handshake.•Social and business introductions.•Business cards and introductions.•Etiquette status cards skill practice activity.
o Module 2: Business Meetings Etiquette:•Are meetings a waste of time?•General business etiquette guidelines.•Arriving early and arriving late.•Seating etiquette considerations.
o Module 3: Telephone Etiquette:•First impressions - Activity.•Preparing before you call.•Telephone etiquette and protocol considerations within abusiness setting.•Basic telephone etiquette.
o Module 4: Business Attire:•The importance of proper business attire.•Proper business attire for women.•Proper business attire for men.•What exactly is “Business Casual”?
o Module 5: Business Correspondence Etiquette:•Written communication etiquette guidelines.•E-mail etiquette.•Before you hit “Send”.
Module 6: Business Dining Etiquette:•Business meals pre-planning arrangements.•The seating dilemma.•The ordering dilemma.•Table set-up scramble - activity.•Handling formal dining mishaps.
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ConflictManagement
“Conflict Resolution” :
Overview
Conflict is inevitable, we've all had conflict situations in the past and probably will have hem in the future. This two day conflict resolution training program will teach attendees or help them to teach others how to more confidently deal with workplace conflict situations. Participants will discover how conflict situations can be turned around into opportunities , they will explore and practice a conflict resolution process to more successfully handle workplace conflict.
Course objectives:
By the end of this training course participants will be able to:
•Learn, Practice and follow aprocess of resolving conflict.
•Become more confident inhandling interpersonal andcommon workplace conflict.
•Find out their own preferredstyle of resolving conflict andbecome aware of the differentstyles of resolving conflict.
•Follow a step-by-step process ofsuccessfully mediating conflictbetween two parties.
Conflict Management
Outline of topics
o Module 1 : Conflict Resolution Primer:•Is conflict good or bad?•Potential benefits of conflict.•Cost of conflict.•Defining workplace a conflict.
o Module 2: Conflict Anatomy:•The Four possible conflict outcomes.•Conflict resolution styles.•Find out your preferred conflict resolution style - self-as-sessment.•Conflict analysis worksheet.
oModule 3: The Language of conflict resolution:•The importance of using the right language when resolv-ing conflict.•The six conflict resolution language fundamentals.
oModule 4: The Conflict resolution process:•The conflict resolution process.•The conflict resolution process skill practice activity•Games and Conflict resolution.•Counter tactics and dealing with games
o Module 5 : Mediating conflict:•What is mediation?•Characteristics of a mediator•Key mediation tips.•The Four steps of mediation.
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CreativeThinkingSkills“Creative Problem Solving & Decision Making:
Overview
This highly interactive workshop introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned, they will also apply the learning and their problem solving skills on an interesting case study that will take them back to the days of Ancient Egypt and building the great pyramids.
Course objectives:
By the end of this training course participants will be able to:
•Apply a four step process tosystematically solve problems anddecide on appropriate solutions.
•Use methods and tools(systematic process and fishbonediagramming) to discover theunderlying cause of a problem.
• Use brainstorming, and severalother creative thinking techniquesto generate possible solutions tothe problem.
Creative Thinking Skills
• Identify the best choice from various options.”• Use the following decision making techniques: Pro/Con,Force Field Analysis, Decision Matrix, Feasibility/Capability Analysis, and Cost/Benefit Analysis.• Create an Action Plan to implement the appropriate solution.
Outline of topics
The 4 Step creative problem solving and decision making process
oStep 1 : Define the problem:•Find out your problem solving style (Self-assessment).•Systematic Problem Definition (6 Basic Questions).•Systematic Problem Definition (Grid).•Fish Bone Diagrams / Ishikawa/ Cause and Effect diagrams.
o Step 2 : Find Creative Solutions using creativity tools:•Brainstorming.•Reverse Brainstorming.•SCAMMPERR.•Mind Mapping.•De Bono’s 6 Thinking Hats.
o Step 3 : Evaluate and Select solution:•Pro’s and Con’s.•Force field analysis.•Decision Matrix•Cost/Benefit Analysis.•Feasibility/Capability Analysis.
o Step 4 : Implement solution and create an action plan:•Create an action plan.•Break solution into action steps.•Prioritize actions and assign roles.•Follow-up at milestones.
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EffectiveCommunicationSkills“Conflict Resolution” :
“ Communicate with Clarity & Impact:
Overview
This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of today. It starts off with a fun exercises that will put the listening skills of the participants to the test and lay the ground for many of the concepts throughout the program. From active listening to properly utilizing the power of questions and using language that engages others. Participants will learn a communication model that will enable them to communicate more clearly, confidently, and effectively, build better rapport and improve their overall communication with others.
Course objectives:
By the end of this training course participants will be able to:
•Explain 4 essentialcommunication principles
• Communicate more clearly,confidently and effectively.
• Listen and ask insightfulquestions & utilize the power ofquestions.
Effective CommunicationSkills
• Use techniques to build better rapport with others.
• Combine voice tone and non-verbal communicationwith appropriate language that engages others.
Outline of topics
o Module 1 : How well do you communicate?•How well do you communicate dominoes exercise.•What makes a great communicator?•Introduction to the four basic principles of communica-tion.
o Module 2: Use Engaging Language.•Focus on Behavior, not personality.•Be specific.•Using "I" Messages and owning your language.
oModule 3: Use the power of questions•Controlling a conversation.•Importance of questions.- Activity•Different types of questions•The questioning funnel.
o Module 4: Use active listening•Evaluate your listening skills - self assessment.•Listening & Empathy.•Active listening tools.-Encouragement- Echoing- Probing- Paraphrasing- Reflective paraphrasing- Relating•How to listen better?
o Module 5: Rapport & Understanding non-verbalcommunication•Importance of rapport.•Matching non-verbal communication•Discover some truths and myths about body language.•Demonstrate body language that engages others.
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EmotionalIntelligence
Training Topics:
“Quite Simply, Emotional Intelligence is the Intelligent Use of Emotions.”- Goleman
I. Emotions—where they comefrom and how they affect you:
•What is your typical response todifficult people and situations?How is it working for you?
•How to see situations andpeople the way they reallyare—without distortion orjudgments
•Stop the emotional train bydetecting exactly when an intenseemotion is taking over
•The E-factor: Overcomedraining emotions and regainyour energy and zest for life
•Your hot buttons—4 ways tokeep people from pushing yours
•A remarkable process formastering your emotions
Emotional Intelligence
II. Know how to eliminate behaviors and habits that hindersuccess:
• How to face up to conflict, in spite of the almost irresistibleurge to run away• How to give yourself the most wonderful gift of all—theability to choose your emotional response on the spot• How to stop worry from spiraling out of control• The single best way to turn off negative self-talk• Take control of anger and other strong emotions• Common misconceptions about anger—and how to replacethem with the truth• New, healthy ways for releasing anger• Reinterpreting events that would normally cause you to "loseit"• How and why to detect underlying causes of anger (withoutgoing to a therapist)• How to rewire your brain and stop overreacting—for good• How to see anger as a feeling—not an insurmountable fault• Replacing patterns of distorted thinking with "reality think-ing"
III. Stay positive and productive in the midst of workplacechange:
• The very real connection between stress and intense emo-tions• Dealing with workplace changes you have no controlover—the secret to "going with the flow"• Why some people thrive on the feeling of being over-whelmed• How to act calmly under pressure—and feel that way inside,too• Scientifically proven ways to remove stress and the symp-toms associated with it• A new way to look at communication and how it can protectyou from emotional overload
“When I say manage emotions, I only mean the really distress-ing, incapacitating emotions. Feeling emotions is what makes life rich. You need your passions.” - Daniel Goleman
Training Hours:
The duration of the training program will be 8 hours
Training Methodology:
• PowerPoint Presentation• Role Plays• Games and Group Activities• Movie and audio clips
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InterpersonalRelationships
Training Topics:
• The Basics of InterpersonalCommunication
oTo educate participants on tips and strategies those are followed by people with a high-level of interpersonal intelligence, for participants to start using in order to create powerful results in business relationships.
•Starting and sustainingconversations that are engaging•Handling conversations with theopposite sex•Acknowledging differences•Giving and receivingcompliments•Coming across as a positiveperson•Avoiding bad conversationalhabits
•Communicating Effectively atthe Workplace
oTo enable participants to effec-tively communicate in business situations they encounter on a regular basis.
•Dealing with difficult people•Dealing with negativity at theworkplace•Sharing knowledge at the work-place
Interpersonal Relationships
•Communication the “Big Picture”
oUnderstanding key interpersonal elements of the com-munication processoHow to ensure individual staff have clarity, commitment to and agree with business objectivesoCommunicating in a way that inspires staff and gets buy-inoEnsuring staff see how ‘what they do’ matters to the business
•Delivering Feedback with Conviction and Confidence
oConnecting with colleagues: showing you have listenedoCommunicating responses: stating your positionsoUsing constructive ways to deliver feedback for:
- Reinforcement- Redirection
oReceiving and handling feedback
• Displaying Courteousness and Thoughtfulness at theWorkplace
oTo enable participants show courtesy to everybody they work with, thereby improving their business relationships and be perceived as being good people to work with.
•Being thoughtful to colleagues regardless of position•Sticking to convictions as diplomatically as possible•Apologizing•Showing appreciation•Extending courtesy to guests, consultants, and newemployees
• Interpersonal Effectiveness in Meetings
oTo equip participants with strategies to conduct them-selves in a healthy and positivemanner during meetings with their colleagues and their customers.
•Agreeing & Disagreeing in Meetings•Presenting an idea•Responding to questions•Goading participants to act on the Action Items agreedupon in meetings
• Greetings and Introductions in Business
oTo enable participants create a lasting positive impression when they meet people for the first time in business situations.
•Shaking hands/smile/eyes•Self-introductions•Handling introductions•Exchanging business cards
Training Hours:
The total duration of the training program will be 16 hours spread across 2 days
Training Methodology:
•PowerPoint will be used to teach concepts and show movie clips (where appropriate).•Role plays will be used to enable the trainees to look at situations from various perspectives.•Activities which enhance their understanding of theoretical conceptswill be used.•The training will be centered around experiential learning techniques.
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LeadershipSkills
“LEAD, MOTIVATE, INSPIRE”
Overview
The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on achieving amazing results.
This two day activity based training program will empower the participants as a leader in bringing out the best in themselves and others by exploring the most critical success factors of strong leadership that will help them bring their people together, motivate, energize and inspire them to their full potential to achieve extraordinary things.
Course objectives:
By the end of this training course participants will be able to:
•Describe the roles and responsibilities of a true leader.•Clearly understand the difference between the role of a manager and the role of a leader. •List the three main essential rolesof a leader.•Understand what motivatespeople and explain the "4motive"motivational model.• Identify what employees wantfrom a leader.
Leadership Skills
•Understand different perspectives and what defines a trueleader.•Find out their preferred leadership style•Balance team, task and individual functions•Identify what it takes to role model strong leadership.•List the leadership critical success factors
Outline of topics
o Module 1: What leaders do?•As a leader, what is your job?•Management Vs Leadership.•The three essential roles of a leader.•People motivation.
o Module 2: What leaders know?•What employees want from their leader?•Catch them doing something right!.•What defines a leader?•Leadership and perspectives
oModule 3: What are leaders like?•Find out your leadership style.•Balance team, task and individual functions.•Role model strong leadership.•The leadership critical success factors.
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LeadershipSkills
“LEAD, MOTIVATE, INSPIRE”
Overview
The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on achieving amazing results.
This two day activity based training program will empower the participants as a leader in bringing out the best in themselves and others by exploring the most critical success factors of strong leadership that will help them bring their people together, motivate, energize and inspire them to their full potential to achieve extraordinary things.
Course objectives:
By the end of this training course participants will be able to:
•Describe the roles and responsibilities of a true leader.•Clearly understand the difference between the role of a manager and the role of a leader. •List the three main essential rolesof a leader.•Understand what motivatespeople and explain the "4motive"motivational model.• Identify what employees wantfrom a leader.
Leadership Skills
•Understand different perspectives and what defines a trueleader.•Find out their preferred leadership style•Balance team, task and individual functions•Identify what it takes to role model strong leadership.•List the leadership critical success factors
Outline of topics
o Module 1: What leaders do?•As a leader, what is your job?•Management Vs Leadership.•The three essential roles of a leader.•People motivation.
o Module 2: What leaders know?•What employees want from their leader?•Catch them doing something right!.•What defines a leader?•Leadership and perspectives
oModule 3: What are leaders like?•Find out your leadership style.•Balance team, task and individual functions.•Role model strong leadership.•The leadership critical success factors.
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NegotiationSkills“Negotiating For Results”
Overview
Negotiating is a part of everyday life. We negotiate in our work, with our friends, and even our family members. In this two day class, participants will learn what negotiation is and how to get the most from their personal negotiations. Participants will discover their personality style and how to negotiate effectively with other personality styles. Participants will also explore four strategies for negotiating, and how to apply the four step process for successfully negotiating with other parties.
Course objectives:
By the end of this training course participants will be able to:
•Define negotiation and Identifysteps for proper negotiationpreparation.
•How to negotiate effectivelywith different personality styles.
•Define principled negotiationand identify the four steps in thenegotiation process.
•Learn bargaining techniquesand strategies of inventingoptions for mutual gain andmovenegotiations frombargaining to closing.
Outline of topicso Module 1 : Introduction tonegotiation•Identify the qualities ofsuccessful and unsuccessfulnegotiators.
Negotiation Skills
•Define negotiation and provide examples of when you havenegotiated in and outside work.•Identify a negotiation situation you will practice during class.
o Module 2: Personality types•Explain the benefits of knowing personality styles.•Explain the behaviors as well as the strengths/weaknesses ofeach personality style.•Identify your own personality style.•Identify how to work more effectively with each personalitystyle while negotiating.
oModule 3: Personality types•Explain how to choose a negotiation strategy based onrelationship and results.•Define positional bargaining.•Identify the differences between " Soft" and " Hard"negotiating.•Define principled negotiation.•Identify the four steps in the negotiation process.
oModule 4: Preparing for negotiation•Identify fears and " hot buttons " as well as strategies toovercome them.•Identify areas to research on your side and on your opponent'sside.•Define your BATNA (best alternative to a negotiationagreement), WATNA (worst alternative to a negotiationagreement), WAP (walk away point) and ZOPA (zone ofpossible agreement).•Skill practice: Prepare for your personal negotiation situation.
oModule 5: Opening the negotiation•Explain how to create a positive first impression.•Explain the importance of "small talk" and finding commonground in negotiation.•Explain how setting ground rules can influence a negotiation.•Identify important negotiation ground rules.
oModule 6: Exchange information and bargain•Explain how to initially exchange information.•Identify contingency plans for unfavorable situations.•Explain bargaining techniques.•Explain strategies for inventing options for mutual gain.
oModule 7: Handle opposition•Explain strategies to bring your opponent from NO to YES.•Identify strategies to deal with negative emotions.
oModule 8: Close the negotiation•Explain how to move from bargaining to closing.•Explain the closing process.•Practice your personal negotiation situation and get feedbackfrom other participants.
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Personal &ProfessionalEffectivenessTraining Topics:
Outline of topics
o Managing Self:
•Understanding SelfSelf Analysis based on strengthsand weaknesses
•Exercise: analysis of MichaelCreating an action plan for oneself
o Managing Time:
Personal goal setting
Managing and achieving goals
To-do lists and prioritization
• Exercise: creating a to-do listDealing with Procrastination
o Influencing skills:Exercise: the chosen one
Ways to improve influencing skills Points to remember while influencingExercise: influencing scenarios
Personal & ProfessionalEffectiveness
oMaintaining a positive attitude:Ways to develop a positive attitudeExercise: the other side Case study: focus on your positives Activity: positive play Role play: lack of punctuality
oList of Activities: Activity: Ice BreakerOpening Activity: Personal Effectiveness
Exercise - Step 1: Conduct Self Analysis
Exercise - Step 2: Create an action plan to improve 2 of your weaknessesExercise: Create a 'To do list'
Exercise: the chosen One
Exercise: Scenarios
Exercise: What are you telling yourself?
Exercise: The other side
Case Study: Focus on your positives
Case Study: Using your positives
Activity: Positive Play
Role Play: Conduct the 'Lack of Punctuality'
Story: unlocking the door
Training Hours: TBD
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StressManagement
Training Topics:
Outline of topics
o Understanding Stress:
•What is Stress?•Types of Stress•Symptoms of work stress•Causes of Harmful Work Stress•Exercise: Personality and StressQuestionnaire•The Power of Perception•Reaction to Stress
o Managing Stress:
•Fight or flight•Skills to manage stress•Stress management:
•Action oriented skills•Emotion oriented skills•Acceptance oriented
skills
o Stress ManagementTechniques:
• Action-oriented skills:
• Job Oriented Analysis•Stress Diet•Physical Exercise
Stress Management
o Emotion-oriented skills:
• Positive Attitude• Imagery
o Acceptance-oriented skills:
•The Power of R & R (Rest and Relaxation)•Physical Relaxation Techniques•Thought Awareness
o Tips on Handling Stres
List of Activities:
Exercise: Stress & Personality Types - Questionnaire
Training Hours:
The duration of the training program will be 8 hours
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Team Bonding & GroupDynamics“Creating High Performing Teams”
Overview
A highly engaging one-day training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. The high energy training program will help to equip members of a team with the essential skill set and mind set to be a professional team player in a high performing team in which every individual takes responsibility to be productive, proactive and reliable. The training program will help tocreate a more professional, dynamic, effective work team that enjoys the work environment and consistently achieves more.
Course objectives:
By the end of this training course participants will be able to:
• Understand the key advantagesof high performing teams andwhy companies are firmsupporters of the team model.
•List the Ten Characteristics ofhigh performing teams.
• Identify the attitude, skills andknowledge of the perfect teammember.
Team Bonding & GroupDynamics
•Explain the Ten Characteristics of high performing teammembers.
Outline of topics
o Module 1: Introduction to teamwork•Why companies have teams?•Defining a team•Are we all pointing in the same direction?•Common team goals
o Module 2: Characteristics of high performing teams•“The Kelly affair” – Team communication activity•The Three components of trust – Trust exercise•Crossing the line together – Cooperative relationshipsactivity•The Ten characteristics of high performing teams
o Module 3: High performing team members•The Nine team roles.•Find out your team role – Self-assessment.•The perfect team member - Activity•The Ten characteristics of high performing team mem-bers
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TimeManagement
Training Topics:
•The importance of timemanagemento Story: the priest and thepoliticiano Activity: team think
•80:20 Rule or Pareto Principleo Story: knowing the 20%o Activity: the survivor
•Prioritizing taskso To-Do Lists
•Personal Goal Settingo Setting S.M.A.R.T. Goalso Activity: goal setting
•Delegation and time management
• Time management in meetingso Case study: Time managementin meetingso Activity: saving precious time
•Barriers to time managemento Dealing with procrastination
• Identifying and handling timeconsuming taskso Game: where’s the loot?
Time Management
List of Activities:
•Ice Breaker•Activity: The Game of additions•Activity: Team Think•Activity: Survivor•Activity: Write down your Professional goalsActivity: Saving Precious Time
Training Hours:
The duration of the training program will be 8 hours
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EnglishLanguage Primary Level: Developing the English Language Skills.
Intermediate Level: Practicing the English Language Skills.
Advanced Level: Writing& Communication Skills.
English Language
Level Plan 1 Plan 2 Plan 3 Notes
Primary Level: Developing the English Language Skills.
-4 weeks training course.-Three hours for three daysweekly-3×3=9 hours-9 training hours ×4weeks= 36 hours.-In addition to extra houron the end of each week forrevision, exam andassessments. include:pre-exam& final exam).-36+4= 40 training hours.
-6 weeks training course.-Two hours for three daysweekly-2×3= 6 hours-6 training hours ×6weeks= 36 hours.-In addition to extra houron the end of each week forrevision, exam andassessments. include:pre-exam& final exam).36+4= 40 training hours.
-8 weeks training course.-Two and half hours fortwo days weekly-2.5×2= 5 hours-5 training hours× 8weeks= 40 hours.-Including 4 hours (1 hourat the end of two weeks forrevision, exam andassessments. include:pre-exam& final exam).36+4= 40 training hours.
40 hours training course
Intermediate Level: Practicing the English Language Skills.
-4 weeks training course.-Three hours for three daysweekly-3×3=9 hours-9 training hours ×4weeks= 36 hours.-In addition to extra houron the end of each week forrevision, exam andassessments. include:pre-exam& final exam).-36+4= 40 training hours.
-6 weeks training course.-Two hours for three daysweekly-2×3= 6 hours-6 training hours ×6weeks= 36 hours.-In addition to extra houron the end of each week forrevision, exam and assessments. include:pre-exam& final exam).36+4= 40 training hours.
-8 weeks training course.-Two and half hours fortwo days weekly-2.5×2= 5 hours-5 training hours× 8weeks= 40 hours.-Including 4 hours (1 hourat the end of two weeks forrevision, exam andassessments. include:pre-exam& final exam).36+4= 40 training hours.
40 hours training course
Advanced Level: Writing& Communication Skills.
-4 weeks training course.-Three hours for three daysweekly-3×3=9 hours-9 training hours ×4weeks= 36 hours.-In addition to extra houron the end of each week forrevision, exam andassessments. include:pre-exam& final exam).-36+4= 40 training hours.
-6 weeks training course.-Two hours for three daysweekly-2×3= 6 hours-6 training hours ×6weeks= 36 hours.-In addition to extra houron the end of each week forrevision, exam andassessments. include:pre-exam& final exam).36+4= 40 training hours.
-8 weeks training course.-Two and half hours fortwo days weekly-2.5×2= 5 hours-5 training hours× 8weeks= 40 hours.-Including 4 hours (1 hourat the end of two weeks forrevision, exam andassessments. include:pre-exam& final exam).36+4= 40 training hours.
40 hours training course
Accredition &Affiliations
ACCREDITION&
AFFILIATIONS
Inspire Management Training Centre is accredited by several professional and industry certifying bodies. This makes our training experience unique and in line with international standard and accepted worldwide.
In Safety :
ISO 9001:2015 Quality Management Systems ISO 9001:2015 is one of the few ISO standards that have been implemented by organizations across all industries. Quality Management System (QMS) is internationally recognized as the world’s leading quality management standard and has been implemented by over one million organizations in over 170 countries globally.
IOSH - We are extremely overwhelmed to acknowledge that the Health & Safety training programs are also collaborated with IOSH( The Institution of Occupational Safety and Health), which is recognized worldly as the benchmark for professional safety and health excellence, that empowers our organization to champion our vision to mold a safe and healthy workplace by constantly emitting innovative sched-ules for clients in all industrial and business zones and all types of organisations worldwide.
HIGHFIELD - Inspire Training Academy celebrates the endowed privilege to hold the accreditation for our health and safety training programs from Highfield, which is one of the UK's leading awarding organizations for vocational quali-fications, work-based learning and apprenticeship qualifica-tions. As a global leader regulated by Ofqual, Qualifications Wales, SQA accreditation and the Security Industry Authori-ty(SIA), Highfield provides qualifications that are written by leading subject matters experts to meet the exceptional high-est standards, unlocking professional opportunities world-wide.
IATA –Inspire Training Academy is honorably authorized by IATA(International Air Transport Association) to inculcate specific IATA training programs and diplomas, to captivate one in the global aviation industry. The mission of IATA is to lead, represent and serve the aviation industry by enhancing global standards for airline safety, security, efficiency, and sustainability.
Accredition &Affiliations
ROSPA Member - RoSPA aims to decelerate the rate of acci-dental injuries through training enhanced skills and knowl-edge. RoSPA membership serves as a pillar for our academy to gain valuable professional advice on safety and network access with fellow safety professionals. We are extremely elated to be a member of RoSPA and serve society with the required awareness for contributing to the ultimate world safety.
iiRSM Corporate Member - As an IIRSM delegate, we have the finest fortuity to get embedded in unique networking opportunities and exclusive events that gratifies renowned acquaintance and mission excellence. IIRSM is a professional membership scheme that provides international recognition, information, advocacy and enhancement for Health and Safety professionals and specialist affiliates admitting kinship with Health & Safety fields.
CPD Member – We are honored to earn an imminent acquaintance with CPD, which is the most renowned holistic commitment of professionals towards the enhancement of innate skills and proficiency throughout their careers. All our management training courses, and soft skill development programs in conjunction with e-learning and training consul-tancy schemes have conspired with CPD(Continuing Profes-sional Development) Certification Service. It provides us sup-port, advice and recognized independent CPD accreditation compatible with global CPD principles. It helps learning to be conscious and proactive rather than passive and reactive.
IFMA – We are glad to have been associated with IFMA , one of the world's largest and most widely recognized association for facility professionals. Our esteemed association with IFMA is our strength and has enabled us to gain a competitive edge.
Contact Us
CONTACT US
INSPIRE MANAGEMENT TRAINING CENTRECorporate OfficeBldg 118, Opp Focus Medical Centre,Najma Street,Doha, Qatar
E-mail: [email protected]: www.inspire.qaTel: +97450510222/333/444