Training Toolkit Table Of Existing Documents
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Analyze
Perform Needs Assessment
Determines the amount and type of training that is to be provided.
1. Analyze_NA_v1_Learning Domains
2. Analyze_NA_v1_Common Questions
3. Analyze_NA_v1_Communic Questions
4. Analyze_NA_v1_adkar-business5. Analyze_NA_v1_adkar-personal6. Analyze_NA_v1_Needs
Assessment7. Analyze_NA_v1_Quick Solutions8. Analyze_NA_v1_sizing-
assessment9. Analyze_NA_v1_1-16 Training
Best Practices [Autosaved]10. Analyze_NA_v1_HCM Training
04270611. Analyze_NA_v1_Smart Training
Methodology12. Analyze_NA_v1_Training Needs
Assessment updated master13. Analyze_NA_v1_Sample Skills Self
Assessment Survey14. Analyze_NA_v1_Needs Asses and
Learners and Context
Obtained documents from the HCM team Sharepoint site
Task Analysis – This could be broken up into 4 layers each including a description to be filled in (Job, Duties, Tasks and KSA’s)
Gather General Information
Obtaining all relevant documents to fully comprehend the background of the current project. This includes determining key stakeholders and the organization’s desired timeframe.
1. Analyze_GGI_v1_Analyze Definition
2. Analyze_GGI_v1_Aud Anlys Prc [tables]
3. Analyze_GGI_v1_Aud Anlys Prc 4. Analyze_GGI_v1_B.E.M._Gilbert5. Analyze_GGI_v1_Competency
[J.D.T.] wksheet6. Analyze_GGI_v1_Prosci-Case-for-
CM
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7. Analyze_GGI_v1_Prosci-Sponsorship
8. Analyze_GGI_v1_Questions_Resources
9. Analyze_GGI_v1_Smart Change Approach v2
10. Analyze_GGI_v1_Stakeholder Analysis [v1]
11. Analyze_GGI_v1_Task Inv Wkst12. Analyze_GGI_v1_trainingplanner
[1]13. Analyze_GGI_v1_trainingprcssdia
gram14. Analyze_GGI_v1_strategy-outline15. Analyze_GGI_v1_cm-plan16. Analyze_GGI_v1_3_Identifying
Performance Gaps17. Analyze_GGI_v1_Level1-2-Change
Steps18. Analyze_GGI_v1_Level1-2-
Integration
Define Measureable Business Goals
Helps to understand abstraction and describes what is meant to achieve "success" and to recognize achievement.
1. Analyze_DMBG_v1_Creating a Measureable Business Goals
2. Analyze_DMBG_v1_Defining Project Responsibilities
3. Analyze_DMBG_v1_Examples and Steps to Follow
4. Analyze_DMBG_v1_Instructional Design Document
5. Analyze_DMBG_v1_Procedures to Define Goals
Create Performance Objectives
Defining the objectives for worthy performance.
1. Analyze_CPO_v1_Objective-Item matching checklist
2. Analyze_CPO_v1_Performance Objective Checklist_mp
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3. Analyze_CPO_v1_Questions4. Analyze_CPO_v1_Relevant
Practice Checklist5. Analyze_CPO_v1_Task Analysis
Worksheet6. Analyze_CPO_v1_Task Inventory
Tool7. Analyze_CPO_v1_3_Developing
Learning Objectives
Review and Revise Performance
Objectives
Along with key Stakeholders, identify if there are discrepancies or unneeded content between the performance objectives and the business goals. This is the time to review and revise what has been completed up to this point. Delaying this process can result in lost time and money.
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DesignPlan Instructional
StrategyThe objectives and key points to include in training, along with the methods of delivery.
1. Design_PIS_v1_Creating a Measureable Business Goal
2. Design_PIS_v1_HCM Team site Training Strategy
3. Design_PIS_v1_Examples from Instructional Designer
4. Design_PIS_v1_JDE NavigationCourse
5. Design_PIS_v1_Trainer Toolkit6. Design_PIS_v1_storyboard17. Design_PIS_v1_TraintheTrainer
[1]8. Design_PIS_v1_WRITING
INSTRUCTIONAL OBJECTIVES
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JOB AID9. Design_PIS_v1_3_Example_Trai
ning Design Matrix10. Design_PIS_v1_Sample Training
Strategy11. Design_PIS_v1_1Training_Final
[1]
Confirm Learning Objectives
Define the outcome criteria for the learning objective.
1. Design_PIS_v1_Confirm Learning Objectives Checklist
2. Design_CLO_v1_3_Developing Learning Objectives
Need resources for more elaboration/detail
Select Course Format
Determining if the training course is to be computer-based, on-site, instructor-led, etc.
1. Design_SCF_v1_computer based training
2. Design_SCF_v1_Criteria for using a job aid
3. Design_SCF_v1_Instructor vs. OTJ
4. Design_SCF_v1_job aids5. Design_SCF_v1_Selecting a
Course Format6. Design_SCF_v1_self instruction7. Design_SCF_v1_Training Setting
Matrix
Developing the Curriculum Design
Facilitators, location, coordinating logistics, reserving space, etc.
1. Design_DCD_v1_Common Equipment_Supplies
2. Design_DCD_v1_Logistics3. Design_DCD_v1_Sample Course
Design Plan4. Design_DCD_v1_Creating
Training Manuals_Aug-20095. Design_DCD_v1_Designing for
the Virtual Classroom_Nov-2009
6. Design_DCD_v1_LECG Presentation Template
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Create Instructional Design Document
Generally, these documents will cover the following tasks: Describe the overall learning
approach Identify instructional media
choices Cluster and sequence objectives Describe course exercises,
activities and assessments
1. Design_CIDD_v1_Instruction Design Overview
2. Design_CIDD_v1_Module Checklist
3. Design_CIDD_v1_Schedule of Lessons and instructional design doc
Review and Revise Instructional Design
Document
Along with key stakeholders, assure that the Instructional Design document includes all necessary and relevant information (i.e. media choices, clustering and sequencing of objectives to describe course exercises, activities and assessments
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Development
Create and Review Prototype
Provides a preview of what the final course will look like upon completion for everyone to see and discuss.
1. Development_CRP_v1_Course Format2. Development_CRP_v1_Guidelin
es for MCQ checklist3. Development_CRP_v1_Short
Answer Checklist4. Development_CRP_v1_TF
question checklist5. Development_CRP_v1_videopro
dchecklist
Need resources for more elaboration/detail
Develop Course Materials
Includes information from previous steps in the ADDIE process, course learning objectives, the instructional
1. Development_DCM_v1_How to create job aides
2. Development_DCM_v1_Instruc
To include information from previous steps (e.g. course learning objectives, the instructional design document and
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design document and a the prototype
tional Review3. Development_DCM_v1_Exampl
es from previous steps to follow4. Development_DCM_v1_Lesson
Plan for DL5. Development_DCM_v1_ Lesson
Plan 3 Col6. Development_DCM_v1_Lesson
Plan 4 Col
a prototype)a. Collect Materials or documentsb. Analyze Resourcesc. Confirm Research
Conduct a Review of Course Content
Should include: Any prior materials and
documents The course’s learning objectives The instructional design
document A prototype or template of the
course’s layout and appearance.
1. Development_CRCC_v1_Functional Review
2. Development_CRCC_v1_Instructional Feedback
3. Development_CRCC_v1_Review of course materials
4. Development_CRCC_v1_Review Procedures
5. Development_CRCC_v1_Technical Review
6. Development_CRCC_v1_Editorial Review
Revise Course Content
Revisions should include the influence of key stakeholders, SMEs and the training consultant.
Run a Pilot Session
Putting the course in front of actual learners and measuring how they interact with the material
1. Development_RPS_v1_Issues Identified in Pilot Testing
2. Development_RPS_v1_Pilot testing the course
3. Development_RPS_v1_pilottestevaluation
Feedback Gathering Sessions
In addition to conducting surveys and pre/post tests, focus on these questions: Do the learners like the course?
1. Development_FGS_v1_Feedback Questionnaire
2. Development_FGS_v1_Review Procedures
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Do learners achieve the learning objectives at the end of the course?
Do learners change their behaviors in the workplace?
Does the course help the company achieve its business goals?
Develop Strategy for Help Support
Client’s preferred communication method, scheduling availability, who will provide support, etc. 1. Development_DSHS_v1_Trainin
g and Support Strategy2. Development_DSHS_v1_IBM
self assessment tool
The IBM self assessment tool is meant to provide a potential future direction for assessing an HCM training need.
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ImplementManage Delivery
IssuesSome delivery issues the team will need to decide upon are: Establishing the timetable for the
course rollout Scheduling the courses, enrolling
learners, reserving on-site and off-site classrooms
Notifying learners and their supervisors about the course
Selecting trainers and preparing them with a custom train-the-trainer
Arranging for the printer to deliver course workbooks to the
1. Implement_MDI_v1_Common Equipment_Supplies
2. Implement_MDI_v1_Launching a Classroom Course
3. Implement_MDI_v1_Launching an e-learning course
4. Implement_MDI_v1_Timetable template
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class site Ensuring all sites will have
internet-ready computers and arranging for laptops to be shipped when necessary
Managing travel and expenses for the trainers and/or learners
Administer Job Aids
Job Aids can be a useful addition to a training program implementation, see attached for more information.
1. Implement_AJA_v1_Basic User Glossary
2. Implement_AJA_v1_Conflicts Analyze Job Aid
3. Implement_AJA_v1_FAQ) Change point ADV 6_24
4. Implement_AJA_v1_How to Create Job Aids
5. Implement_AJA_v1_JDE General Job Aide
6. Implement_AJA_v1_When to use job aids
The other categories in this section, from my perspective, collaborate with previous sections and this existing data may be used here, what are your thoughts:a. Launch Courseb. Cover Key Questionsc. Provide Help Desk Support Post
Go-live
Launch Course
Bring all necessary items and tools for delivery (i.e. presentation tools, complimentary lunch, etc.).
1. Implement_LC_v1_LECG Sample Presentation 2010
2. Implement_LC_v1_LECGPresenationTemplate
3. Implement_LC_v1_Learning Environment Checklist
Cover Key Questions
Offer time at the beginning and end of the launching of the course to answer any questions.
Be prepared and versed in responding to questions related to the training.
Provide Help Desk Support Post Go-live
This role should be designated to those involved in the development stage of the training program.
1. Implement_PHDSPG_v1_IBM self assessment tool
2. Implement_PHDSPG_v1_Training and Support Strategy
3. Implement_PHDSPD_v1_Help Support Strategy Questionnaire
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Evaluate
Evaluate Results
Questions to explore: Do learners like the course? Do learners achieve the learning
objectives at the end of the course?
Do the learners change their behaviors in the workplace?
Does the course help the company achieve its business goals?
1. Implement_PHDSPG_v1_classeval
2. Implement_PHDSPG_v1_Donald Kirkpatrick 4 levels of training
3. Implement_PHDSPG_v1_pilottestquestionnaire
4. Implement_PHDSPG_v1_Responsibilities of the Trainer
Measure Improvements and
Problems
In the Design Phase, the standards for performance in training should have been established.
1. Threetestbehaviorassessment2. threetesttrainingevaluationtool
Measure Business Results
How has the outcome of the course and its deliverables measured against the business goals?
1. Evaluate_MBR_v1_Successful Approximation and Inferential Leap
2. Evaluate_MBR_v1_Kirkpatrick’s Training Evaluation Methods .pptx
3. Evaluate_MBR_v1_medtrainingfeedbackform[1]
Gather Feedback from Participants
1. Evaluate_GFP_v1_Class Evaluation
2. Evaluate_GFP_v1_Pilot Test Evaluation Questionnaire
Revise Course and Conduct Additional
Training if Necessary