Training Questionnaire design :
description
Transcript of Training Questionnaire design :
Training Questionnaire design :
March 2009
Objetives of the training
Objectives of the session is to understand:
Objectives of questionnaires
Advantages and disadvantages
Design of questionnaires
Type of questions used
Common problems and pitfalls
Training plan:
Impact
Intervention
Presentation plan:
Types of questionnaires
Stages for design
Presentation and layout
Type of questions
Closed questions
Problems and pitfalls
Additional information
Training questionnaire design I: Types of questionnaires
1.0 Stages of a survey design Establish the goals of the project
Determine your sample - Whom to interview
Choose interviewing methodology - How to interview
Create your questionnaire
1.1 What is a questionnaire A series of written questions/items in a fixed,
rational order
A questionnaire is an instrument (form) to: Collect answers to questions Collect factual data Gathers information or measures
A well designed questionnaire: Gives accurate and relevant information to your
research question Minimises potential sources of bias Will more likely be completed
1.2 Advantages /disadvantages
Can reach a large number of people relatively easily and economically
Provide quantifiable answers
Relatively easy to analyse
Provides only limited insight into problem:Limited response
allowed by questionsMaybe not the right
questions are asked Varying response:
Misunderstanding/misinterpretation
Need to get it right first time:Hard to chase after
missing data
1.3 Types of questionnaires
Face to Face:
Telephone:
By post:
Email/internet:
Interviewer-administrated Vs Self-administrated
1.4 Advantages /disadvantages
Advantages: Cheap and easy to administer Preserves confidentiality Completed at respondent's
convenience No influence by interviewer
Disadvantages: Low response rate Questions can be
misunderstood No control by interviewer Time and resouces loss
Self-administered questionnaire:
Interview-administered questionnaire:
Advantages: Participation by illiterate people Clarification of ambiguity Quick answers
Disadvantages: Interviewer bias Needs more resources Only short questionnaires possible Especially on telephone Difficult for sensitive issues
1.5 Choice of the type of questionnaire
Choice of the questionnaire type will depend on several factors such as:
Speed Cost Internet Usage Literacy Levels Sensitive Questions
Training questionnaire design II: Stages for design
2.1 Stages in designing the questionnaire I
Design your survey plan: Decide on goals:
Identify risk factors for population affected by the earthquake
Know the subject: Lessons learnt, secondary data review
Formulate a hypothesis: People affected by the earthquake will face food security and
water access issue in the coming weeks
Define information needed to test hypothesis: Current access to water, changes in food consumption, etc..
2.2 Stages in designing the questionnaire II
Determine study population: sampling
Know the respondents: Occupation Special sensitivities Education Ethnicity / Language
Questionnaire needs to be adapted to your population, not the opposite!
Design variables and questions: Content of the questions Format of the questions Presentation and layout Coding schedule (if appropriate)
Pilot and refine questionnaire
Training questionnaire design III: Presentation and layout
3.1 Presentation and layout Clear consistent layout:
Adequate space to answer / Large font sizeAppropriate page breaksAvoid
experimental layouts fancy logos printed on recycled paper/is an equal opportunity employer
etc
Using colour or printing questionnaire on coloured paper may help
Use filter questions, if necessary Give clear instructions about how to answer the
questions (design guideline if necessary)
3.2 Good practice for layout
Good appearance / easy on the eye
Short and simple
Relevant and logical
High response rate Easy data
summarisation and analysis
Vom Befrager einzutragen: Datum der Befragung: __.__._____ Initialen des Befragers: ____ Name des Arztes: _____________________ Befragung vollständig, keine weiteren Anrufe oder Nachfragen notwendig! Guten Tag, mein Name ist _______________: Ich bin Mitarbeiter im Kreisgesundheitsamt in Husum / Als Mitarbeiter des Robert Koch-Institutes unterstütze ich das Kreisgesundheitsamt Husum. Wir haben derzeit im Landkreis Nordfriesland eine ungewöhnliche Häufung von Masernerkrankungen. Wir möchten uns zunächst herzlich dafür bedanken, dass Sie uns Ihren Patienten ____________________________(Name des Falles) geboren am ______ als Masernfall gemeldet haben. Wir führen derzeit eine epidemiologische Untersuchung durch um diese Masernhäufung eindämmen zu können. Das Erfassen von Masernkomplikationen ist hier besonders wichtig. Vor kurzem müssten Sie von uns ein Fax mit weiteren Erläuterungen zu dieser Häufung erhalten haben, in dem wir auch auf diese Nachrecherchen hingewiesen haben. Um den von Ihnen gemeldeten Fall korrekt einordnen zu können, möchten wir noch kurz einzelne Informationen abklären. Fragenkomplex Symptome: Hatte Ihr Patient eines der mehrere der folgenden Symptome? Generalisierter Hautausschlag > 3 Tage: Ja Nein Unbekannt Wenn Beginn des Hautauschlags exakt bekannt ist, Datum genau angeben: __.__.____ Wenn Beginn des Ausschlages NICHT exakt bekannt ist, dann Zeitpunkt eingrenzen, nämlich: Beginn Ausschlag irgendwann zwischen dem __.__.____ und dem __.__.____ Fragenkomplex Labor:
Liegt Ihnen zu diesem Patienten einer oder mehrere der folgenden Labornachweise vor? (1) Virusisolierung (2) Nukleinsäurenachweis (PCR) (3) IgM (4) IgG mit 4-fachem Titeranstieg (5) Antikörpernachweis mit 4-fachem Titeranstieg
War Ihr Patient gegen Masern geimpft? Erste Masernimpfung: Ja (Impfausweis) Ja (aber nicht dokumentiert) wenn ja, wann (z.B. laut Impfausweis): __.__._____ Nein Unbekannt Zweite Masernimpfung: Ja (Impfausweis) Ja (aber nicht dokumentiert) wenn ja, wann (z.B. laut Impfausweis): __.__._____ Nein Unbekannt Dritte Masernimpfung: Ja (Impfausweis) Ja (aber nicht dokumentiert) wenn ja, wann (z.B. laut Impfausweis): __.__._____ Nein Unbekannt Arzt hat in der Praxis noch andere Masernfälle gehabt, die noch nicht gemeldet wurden: Ja Nein Wenn ja, dürfen wir Sie bitte uns diese Fälle schnellst möglich alle nachzumelden, denn davon hängt ab, wie realistisch wir diese Häufung einschätzen können. Haben Sie bei Ihrem Patientengut subjektiv den Eindruck, dass im Vergleich zum entsprechenden Zeiträumen der Vorjahre dieses Jahr deutlich mehr Masernfälle aufgetreten sind? Ja Nein unbekannt Sie werden in wenigen Tagen auf dem Postweg weitere Informationen zu der Masernhäufung von uns erhalten, Haben Sie hierzu Fragen? Vielen Dank für ihre Mithilfe!
Masern-Ausbruch Nordfriesland Juni 2001 Dr. Gerard Krause Abt. Infektionsepidemiologie Robert Koch-Institut Seestrasse 10 13353 Berlin
Vom Befrager einzutragen: - Datum der Befragung: ___.___._____ - Initialen des Befragers (Vor-+ Nachname): ___ ___ - Name des Arztes: ________________________________ - Befragung vollständig? (1) Ja (2) Nein, Nachfrage notwendig.
Guten Tag, mein Name ist ___ (bitte Namen nennen)___. Ich bin Mitarbeiter im Kreisgesundheitsamt in Husum
oder Als Mitarbeiter des Robert Koch-Institutes unterstütze ich das Kreisgesundheitsamt Husum.
Wir verzeichnen derzeit im Landkreis Nordfriesland seit Anfang September 2005 eine ungewöhnliche Häufung von Masernerkrankungen. Wir möchten uns zunächst herzlich dafür bedanken, dass Sie uns
Ihren Patienten ___(Name des Falles wie in Kopfzeile)___, geboren am __(Datum wie in Kopfzeile)__, als Masernfall gemeldet haben. Wir führen derzeit eine epidemiologische Untersuchung durch um diese Masernhäufung eindämmen zu können. Das Erfassen von Masernkomplikationen ist hier besonders wichtig. Um den von Ihnen gemeldeten Fall korrekt einordnen zu können, möchten wir noch kurz einzelne Informationen abklären. 1. Hatte Ihr Patient eines der mehrere der folgenden Symptome? Generalisierter Hautausschlag > 3 Tage: (1) Ja* (2) Nein (3) Unbekannt * Wenn ja: Wann begann der Hautauschlag?
(4) Datum genau bekannt: ___.___.2005 (5) Datum nicht genau bekannt: Auschlag begann zwischen ___.___.2005 und ___.___.2005. 2. Welche der folgenden Labornachweise liegen Ihnen zu diesem Patienten vor?
(Mehrfachnennungen möglich)
(1) Virusisolierung (2) Nukleinsäurenachweis (PCR) (3) IgM (4) IgG mit 4-fachem Titeranstieg (5) Antikörpernachweis mit 4-fachem Titeranstieg
3. War Ihr Patient gegen Masern geimpft? (bitte eine Angabe pro empfohlene Impfung) Erste Masernimpfung:
Zweite Masernimpfung: Dritte Masernimpfung:
(1) Nein (2) Ja* (nicht dokumentiert) (3) Ja* (Impfausweis)
(1) Nein (2) Ja* (nicht dokumentiert) (3) Ja* (Impfausweis)
(1) Nein (2) Ja* (nicht dokumentiert) (3) Ja* (Impfausweis)
3.3 Organizing questions Decide on order of items/questions :
Easy difficult General particular Factual abstract
Where to place sensitive questions?Be aware of ordering effects!
Group questions by topic/ response options
Starting questions: Simple With closed format Relevant to main subject Non-offending Neither demographic nor personal questions
Don’t put most important item last!
Training questionnaire design IV: Type of questions
4.1 Contents of questions
Clear focus on research question Avoid sidetrackingAvoid unnecessary information
Demographic information
Contact information (if non-anonymised)
4.2 Format of questions Adjust to responding audience:
Professionals vs. public Middle class vs. prisoners
Keep sentences simple and short
Define key words (“fully vaccinated”)
Remember option “don’t know”
Ask for one information at a time:
Use mutually exclusive and exhaustive answer options
Vertical order of answer options
Do you own cattle or have frequent contacts with cattle?
Yes No
4.3 Be accurate Do you often touch cattle?
Yes No
How often did you touch a cattle during the past 3 months?
Once Twice Three times or more Not at all Don´t know
The range of error due to use of imprecise words may be as high as 20 to 30 percent.
4.4 Be objective Did you drink the strange brownish drink in Rumania?
Yes No
Which beverage did you consume?
Water Beer Wine Karkadé None of them Don´t know
4.5 Be simple Did you smoke not less than a mean amount
of 7 cigarettes/2 days from 1999 onwards?
Yes No
Did you smoke an average of 2 pack of cigarettes/week for the last 5 years?
Yes No Don´t know
4.6 Bias Bias = systematic differences in the measurement of a response
Recall bias: Cases more likely to remember than controls
Observer bias: Different interviewer – different interpretations Different interpretation of similar questions Reduce by structured questionnaire
Non response bias: Those who respond are different from those who do not
Telephone interviews: more females, elderly
Reduce Ensure high response rate Random choice of interview partners Correct during analysis (eg age, sex)
4.7 Format of questions
Two main question formats:Closed format forced
choice:
Yes No Don’t know
Always Sometimes Never
Open format free text:
Why do you feel concern about food accessibility during the next month? Please describe: __________________________________________________________________________________________________________________________________________________________
Multiple choice Numeric open end Rating scale Agreement scale
Text open end
4.8 Closed or Open questions? Advantages:
Simple and quick Reduces discrimination against
less literate Easy to code, record, analyse Easy to compare Easy to report results
Disadvantages: Restricted number of
possible answers Loss of information
Possible compromise: Insert field “others“
Advantages: Not directive Allows exploration of issues to generate hypothesis, qualitative research, focus groups, trawling questionnaires Used even if no comprehensive range of alternative choices Good for exploring knowledge and attitudes Detailed and unexpected answers possible
Disadvantages: Interviewer bias Time-consuming Coding problems Difficult to analyse! Difficult to compare groups
Training questionnaire design V: Closed questions
5.1 Closed questions
Straightforward response:
What is your age in years? ___ years
How long have you owned a cheap? ___ years
What is your sex (gender)? Male Female
Did you stay in your house when the earthquake occurred?
Yes No Don’t know
5.2 Closed questions
Checklist:
Which of the following agricultural activities did you do last week?
Buying seeds Preparing your field Planting Harvesting
5.3 Closed questions
Rating scale - Nominal:
Did you do use soap during the following domestic activities during the past six months? Always Sometimes Seldomly Never
Cooking After toilets After fieldwork
Indicate your sex: ___Male ___Female
5.4 Closed questions
Rating scale – Numerical:
How useful would you think that information on the risk of being strike by earthquake? (please circle)
1 2 3 4 5 6 7Not at all useful Very useful
Analogue:
How much is your food insecurity severe (put the tick on the line)
0 10
5.6 Closed questions
Scales for measuring attitude (Lickert) Stray dogs carry a higher risk of rabies?:
No, I strongly disagree No, I disagree quite a lot No, I disagree just a little I’m not sure about this Yes, I agree just a little Yes, I agree quite a lot Yes, I strongly agree
5.7 Coding schedule
Questionnaire can be pre-coded
Quicker and easier data entry
Examples:Male 1 ill 1 Female 2 Not ill 0 Don’t know 3 Don’t know 9
Single 1 Separated 3 Married 2 Divorced 4 Widowed 5 Don’t know 9
Training questionnaire design VI: Problems and pitfalls
6.1 Problems and pitfalls Avoid questions that ask two things at once - you
won’t know which ‘bit’ people are answering:
Have you ever had stomach ache and diarrhoea?
Avoid ambiguity.....
Do you go to the woods a lot?
Avoid jargon/abbreviations/slang:
How often do you get up at night to PU? (pass urine) Should IVDUs be treated in the community?
6.2 Problems and pitfalls Avoid not mutually exclusive options:
What age are you? 16-20 20-25 25-30 35-40
Avoid leading questionsDo you think that the food in the hotel made you sick?Did the hotel staff seem unhygenic to you? Do you agree that the hospital staff were close to exhaustion?
Typographical / spelling errors
6.3 Length of a questionnaire
Sufficient to capture needed data
Short enough to hold participants’ attention
Type of survey affects length
Types of questions affect length
Quantitative/Qualitative/Mixed approach affects length
Participant characteristics affect length
6.3 Questionnaire validation Use or adapt existing questionnaires
Validated (and possibly harmonised)
New questionnaires Not validated Needs to be tested (pilot)
Pilot with a similar group of people to your intended subjects
Highlights problems before starting Effects of alternative wording Overall impression on respondents and interviewers Final polishing after several amendments
6.4 Questionnaire introduction Covering letter/ interview introduction:
Who you are/ you work for Why you are investigating (purpose of the survey) Why it is important to hear from the respondent What may be done with the results and what possible impacts may
occur with the results. Where you obtained the respondent’s name How and where you can be contacted Guarantee of confidentiality Length of interview (be honest) Due date for response
Usefulness of study should be clear to all respondents
Training questionnaire design VII: Summary
7.1 Designing a questionnaire It’s all about the questions…
Effect of a given word
Balance in question wording
Don’t know answers – offered or volunteered?
Using scales
Question order
Pre-testing
7.2: Designing questions
When devising your questions consider the following:
What is essential to know?
What would be useful to know?
What would be unnecessary?
Retain the former, keep the useful to a minimum and discard the rest
7.3 Best practices
A well designed questionnaire:
Will give appropriate data which allow to answer your research question
Will minimise potential sources of bias, thus increasing the validity of the questionnaire
Will much more likely be tested and completed
FINALLY, keep your questionnaire short and the questions simple, focused and appropriate
Training questionnaire design VIII:
Additional information
7.1 Documentación Questionnaire design
Survey method: