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Contents About the BCCULL Programme __________________________________________________ 3

Eligibility Criteria __________________________________________________________________ 3

Registration Process ________________________________________________________________ 3

Facilitators _______________________________________________________________________ 4

Venue ___________________________________________________________________________ 4

Training Times ____________________________________________________________________ 5

Cancellation Policy _________________________________________________________________ 5

Assessment _______________________________________________________________________ 5

Certificates _______________________________________________________________________ 6

Training Calendar 2014-2015 ____________________________________________________ 7

Workshops Descriptions ________________________________________________________ 9

Board of Directors and Volunteers Functioning & Development ____________________________ 10

Board of Directors Orientation ______________________________________________________________ 10

Supervisory Committee Orientation __________________________________________________________ 11

Credit Committee Orientation _______________________________________________________________ 12

Finance & Accounting______________________________________________________________ 13

Advance Credit Union Accounting ____________________________________________________________ 13

Effective Financial Planning For Credit Unions __________________________________________________ 14

Asset & Liability Management _______________________________________________________________ 15

Building Your Skills As A Financial Counselor ___________________________________________________ 16

Business Administration, Development & Service _______________________________________ 17

Building Your Professional Profile: Looking And Acting Like A Professional ___________________________ 17

Developing & Delivering Impactful Presentations _______________________________________________ 18

Getting Things Implemented – People, Policy, Procedure, Performance _____________________________ 19

Introduction to Project Planning _____________________________________________________________ 20

The Ins and Outs of Document Layout and Report Writing ________________________________________ 21

Member Development Presentations ____________________________________________ 22

Building Your Profile: Cover Letter & CV Writing ________________________________________________ 22

Introduction to Savings and Investment Products _______________________________________________ 22

You Only Retire Once: Retirement Mistakes To Avoid ____________________________________________ 22

Understanding and Managing Credit _________________________________________________________ 23

Event Planning ___________________________________________________________________________ 23

Contact Us __________________________________________________________________ 23

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About the BCCULL Programme The Barbados Co-operative & Credit Union League Ltd. is the trade association of the co-operative movement which supports the development of co-operatives, advocates for an enabling environment, defends the interests of co-operatives and contributes to building the profile of the movement in the eyes of the wider Barbadian community and beyond. Strategic Objective 3 of The League speaks to offering relevant training solutions and member education programmes. Hence, The League has re-confirmed that the main focus of its training programme is to provide staff and volunteers with access to courses which will assist with the Institutional strengthening/ development of co-operatives. Another element of the programme is to provide general members of Co-operatives with access to information that will enhance their social and financial well-being. Based on the feedback received from our formal and informal needs assessments, The League has formulated this co-operative Education programme to ensure that we meet our stated objectives. We invite you to review this booklet and look forward to having you register the relevant persons to attend the sessions.

Eligibility Criteria Our regular training programmes are open to employees, committee members and individual members of co-operatives that are members of the League and annually contribute 1% of their profits to our Education Fund.

Registration Process Have you seen a course that interests you? Then

1. Visit our website www.barbadoscoopleague.org 2. Go to Services, Training and Select Online Registration 3. Select the Course Title from the Course Calendar 4. Select Register 5. Complete the Registration Form and submit it for processing. 6. We will contact you using the details provided on the form to confirm if your

registration has been successful. • Alternatively kindly complete a hardcopy of the registration form; which can be obtained from our office; and submit it to us via facsimile at 436-5848 or e-mail: mmarshall@barbadoscoopleague.org. Please note that online registration is processed quicker than manual registration Our maximum class size is 25 persons. Your registration confirmation is dependent on availability of space in terms of numbers and a proportional mix of Credit Unions represented. It is critical that participant’s provide all the requested information to ensure the successful planning of the session. Participants are reminded that when in

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doubt of course/exam dates, times and venues they are free to contact us at 429-7075 for this information. Pre-Course Registration is necessary for ALL course s.

Facilitators Our team of facilitators is a dedicated group of individuals with years of technical experience. These individuals give generously of their time, professional advice and guidance to the advancement of co-operative education and development.

Venue Unless otherwise stated the venue for courses organized by the BCCULL, will be the Training Room located on the 1st Floor, Co-operator s General Insurance Co. Ltd. Upper Collymore Rock, St. Michael

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Training Times Unless otherwise stated the training times will be as follows: ½ Day Sessions: 9.00am to 12.00pm or 1.30pm to 4.30pm Whole Day Sessions: 9.00am to 4.00pm Evening Sessions: 5.30pm to 8.30pm

Cancellation Policy In the event that you can no longer attend a course for which you are registered, The League should be notified in writing no less than three (3) working days prior to the scheduled date of the training. This courtesy would allow us to adjust our administration and catering functions accordingly. In the event that you have registered for courses a nd fail to notify us of non-attendance in the specified timeframe on two occasi ons this will result in us cancelling any other registrations we have for you in our system. The League reserves the right to cancel or reschedule seminars/workshops/courses that are under-subscribed. In the event of low registration or a need to reschedule due to facilitator illness, natural disaster etc. the League will advise of cancellation of the course using the email address and or mobile number noted on the participant registration form.

Assessment The League utilizes the following methods as a means of assessing the participant’s grasp of skill and knowledge Observation Oral & Written Questioning In Class/ Online Discussion Scenario Analysis Simulated Activity/Role Plays

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Certificates The League offers either Certificate of Attendance Presentations/courses where no formal written, oral, simulated or on the job assessments are completed or where a formal written, oral, simulated or on the job assessment is completed. Certificate of Participation Presentations/courses where formal written, oral, simulated or on the job assessments are completed and participants receive grades of 40% to 59%. Where a participant does not meet the participation criteria no certificate is awarded. These certificates will be presented to participants on the day of the cour se unless otherwise stated. Certificate of Completion Presentations/courses where formal written, oral, simulated or on the job assessments are completed and participants receive grades of 60% to 100%. Where participants receive 80% or higher with Distinction will be adde d to the certificate title. For workshops which comprise of more than one module or course, to be awarded the overall workshop certificate all modules/courses must be completed at completion level. A Graduation is held annually for persons completing specified courses.

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Training Calendar 2014-2015

DATE

COURSE NAME & CATEGORY

20th September 2014 Building Your Profile: Looking and Acting Like a Professional Category: Business Administration, Development & Service

13 Oct – 19 Nov 2014 Advanced Accounting Category: Finance & Accounting

4th & 11th October 2014 Board of Directors Orientation Category: BOD & Volunteer Functioning & Development Workshops

18th Oct & 1st Nov 2014 Supervisory Committee Orientation Category: BOD & Volunteer Functioning & Development Workshops

8th & 15th November 2014 Credit Committee Orientation Category: BOD & Volunteer Functioning & Development Workshops

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24th January 2015 Building Your Professional Profile: Cover Letter and CV Writing Category: Business Administration, Development & Service

31st Jan & 7th Feb 2015 Developing & Delivering Impactful Presentations

Category: Business Administration, Development & Service

21st & 28th February 2015 Effective Financial Planning For Credit Unions Category: Finance & Accounting

7th March 2015 Asset & Liability Management

Category: Finance & Accounting

14th March 2015 Introduction to Savings and Investments Category: General Member Development Presentation

14th March 2015 You Only Retire Once: Retirement Mistakes to Avoid Category: General Member Development Presentation

21st & 28th March 2015 Building Your Skills As A Financial Counselor Category: Finance & Accounting

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DATE

COURSE NAME & CATEGORY

4th & 11th April 2015 Developing Policies and Procedures Category: Business Administration, Development & Service

9th May 2015 Understanding and Managing Personal Credit Category: General Member Development Presentation

9th May 2015 Event Planning Category: General Member Development Presentation

23rd & 30th May 2015 Introduction to Project Management Category: Business Administration, Development & Service

6th & 13th June 2015 The Ins and Outs of Document Layout and Report Writing Category: Business Administration, Development & Service

20th & 27th June 2015 Board of Directors Orientation Category: BOD & Volunteer Functioning & Development Workshops

4th & 11th July 2015 Supervisory Committee Orientation Category: BOD & Volunteer Functioning & Development Workshops

18th & 25th July 2015 Credit Committee Orientation Category: BOD & Volunteer Functioning & Development Workshops

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Workshops Descriptions

The Barbados Co-operative & Credit Union League offers courses in the following categories. • Board of Directors & Volunteer Functioning & Development • Finance & Accounting • Business Administration, Development & Member Service • Compliance, Lending & Delinquency • Member Development Presentations We invite you to review the course description/topics/objectives to determine which courses best meet the skill and knowledge needs of your staff, volunteers and general members. Please note that if you prefer to have any of the open enrollment programmes customized and organized for your Credit Union only this service is available. Contact us to discuss your special training needs so that we can submit a proposal to you. Don’t see a programme on the schedule? Contact us to let us know of your requirements. We will be happy to arrange a special session for you.

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Board of Directors and Volunteers Functioning & Development

Board of Directors Orientation Today there is immense pressure on Credit Unions to offer financial products and services which can compete with those offered by large banks and other financial institutions. The decisions your Board of Directors makes - or doesn't make - ultimately influences your credit union's vision, focus, and ability to effectively deliver your products and services to your members. Providing new board members with the information they need to perform effectively is a critical step in developing a strong Board of Directors. On completion of this workshop participants will be able to: Module 1: Role, Duties and Legal Responsibilities of the Board

• Articulate the history and principles of co-operative societies • Understand the basic structure of a credit union and how it should operate • Understand and explain the function of the Board of Directors in a Credit Union • Know how to delegate power, authority and responsibilities through the use of job descriptions

and policies • Define their powers and duties as outlined in the Co-operative Societies Act 1990-23, Regulations

and FSC Guidelines Module 2: Committee Planning and Functioning

• Understand the importance of ongoing planning and evaluation • Situate the function of planning within the management process • Design effective meeting agendas • Understand the role of the Chairman • Develop a Calendar of Board Activities

Module 3: Leadership Development

• Define leadership • Explain their role as a change agent within their own cooperative • Identify the Director’s role in exercising leadership in the co-operative • Identify blocks and obstacles to member involvement • Discuss strategies for increasing the involvement of members • Recognise the importance of member education and its relation to member commitment and

involvement Module 4: Financial Management and Analysis

• Review the purpose of financial reporting • Identify the basic elements of typical co-operative financial statements • Recognise the importance of monitoring budgets with respect to the Income and Expenditure

Statement • Examine the relationship between the various types of financial statements

This 2-day programme of training is designed to address the orientation needs of new Directors. It will also assist other volunteers and personnel supporting the Board’s activities as well as members of the Supervisory and Credit Committees in understanding their relationship with the Board. Date: 4th & 11th October 2014 20th & 27th June 2015 Time: 9.00am to 4.00pm

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Supervisory Committee Orientation One single instance of badly handled funds within co-operatives can do untold harm to the entire co-operative movement. This is why the Supervisory Committee within the Co-operative Movement is critical to its success. A good alert Supervisory Committee increases the confidence of members in the co-operative. It is therefore essential that members understand and are able to complete their roles. It is expected that participation in this course will enable trainees to conduct thorough audits to ensure that the co-operative society is operating safely and soundly and producing financial data which is accurate, easily retrievable and regularly reported. On completion of this workshop participants will be able to Module 1: Legal Requirements for the Supervisory Committee

• Articulate the history and principles of co-operative societies • Understand and explain the profile and function of the Supervisory Committee in a

cooperative • Guide co-operatives to fulfill the requirements of the Co-operative Societies Act. • Understand and explain the importance of reporting misappropriation or misdirection of

funds, securities or other properties • Follow procedures for suspension of a Board of Director or Member of the Credit

Committee Module 2: Accounting & Auditing for the Supervisory Committee

• Understand and apply accounting concepts and conventions that govern the basis of accounting records

• Identify and interpret financial statements • Verify cash and non-cash transactions, investment balances, share and loan balances • Balance share and loan accounts and ensure that each loan balance is supported by

proper legal evidence and security • Review notes and supporting papers to verify signatures, authorizations and security • Understand the importance establish a system for monitoring that board and credit

committee meetings are being held in accordance with the by-laws • Understand the importance establish and review systems for record keeping and

retrieval Who should attend? This course is designed to address the orientation needs of new supervisory committee members and internal auditors in co-operatives. Date: 18th Oct & 1st Nov 2014 4th & 11th July 2015 Time: 9.00am to 4.00pm

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Credit Committee Orientation The Credit Committee can be seen as the heart of the Credit Union. This Committee has the responsibility for approving or disapproving loan requests from members. How well this committee performs can make or break your Credit Union. Other financial institutions can make borrowing actually seem attractive – so do credit unions, but with one difference. Credit Unions lend to assist their members in solving problems and to meet their needs; we do not lend to make a profit. It is important that Credit Committee members undergo an orientation to ensure that sound lending decisions are made consistently. On completion of this workshop participants will be able to: Module 1: History, Principles and Organizational Structure

• Articulate the history and principles of co-operative societies • Understand the basic structure of a credit union and how it should operate

Module 2: Credit Committee, Credit & Collateral

• Understand and explain the profile and function of the Credit Committee in a cooperative

• Be familiar with the requirements under the Co-operative Societies Act. • Define the concept of security/collateral and list the types of security available • Explain the credit union’s purpose for taking security on loans

Module 3: Processing of Loan Application Forms, Loan Policy & Collections

• Identify the types of loan documents existing for Credit Union use • Understand and explain the use of loan forms • Identify the types of delinquents and explain how to discourage delinquency • Understand the principles of financial counseling in order to assist others in

personal budgeting and financial planning Who should attend? This course is designed to address the orientation needs of new Credit Committee members in co-operatives. It will also assist other volunteers and personnel supporting the Credit Committee’s activities. Date: 8th & 15th Nov 2014 18th & 25th July 2015 Time: 9.00am to 4.00pm

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Finance & Accounting

Advance Credit Union Accounting This six week course builds on the foundations laid in the basic co-operative accounting course. It seeks to expose participants to the more technical aspects of accounting practices and procedures. Topics to be covered

• Non-cash transactions • Budgeting • Ratio analysis • Preparation and review of financial statements Preparation of cash flow

statements Cash Flow management On completion of this workshop participants will:

• Understand The Rudiments Of Accounting • Be Able To Prepare Financial Statements • Be Able To Prepare Basic Budgets • Be Able To Analyse Financial Statements • Understand And Prepare Cash Flow Statements

If you have completed the Basic Accounting Course and or have experience in accounting then this course is for you. Participants should note that written assessments are a part of this course. Date: Mondays & Wednesdays,

Beginning: 13th October 2014 Ending: 19th November 2014 Time: 5.30pm to 8.30pm

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Effective Financial Planning For Credit Unions Modern businesses are an epitome of uncertainty and complexity. Over the period, this uncertainty and complexity in business has led to the development of various managerial tools, techniques and procedures useful in managing business successfully. Of all these, financial planning is the most common and widely used standard device for analysis and control. This course provides fundamental understanding of financial planning and includes a practical guide to preparing and mastering financial budgets in the Credit Union movement. Topics will include

• Goal Setting • Marketing Initiatives • Financial Planning • Measurement And Monitoring • Reporting

This course is ideal for directors and senior officers with budgeting and financial planning responsibilities. Date: 21st & 28th February 2015 Time: 9.00am to 4.00pm

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Asset & Liability Management This session targets directors, managers and senior accounting staff with a view to exposing them to the management of assets and liabilities in the co-operative sector. The management of assets and liabilities forms a critical part of any established business concern. Mismanagement of either could have catastrophic consequences for the liquidity and safety of the organization. Topics will include:

• Analysis and use of financial statements • Investment instruments and the business environment • Asset and liability strategies • Sound business practices

Having completed this course, participants will

• Appreciate the importance of interest rates • Understand the basis on which interest rates are set • Be able to determine the optimum sources of finance • Understand the basis of gap analysis

Date: 7th March 2015 Time: 9.00am to 4.00pm

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Building Your Skills As A Financial Counselor In these tough economic times every cent counts! Some of our members are in financial distress - Credit Unions personnel must be equipped to help educate them, provide assistance in managing their situations with an aim of helping them reach financial success. Financially knowledgeable members are better able to make well-informed economic decisions for themselves and their families, thus increasing their economic security, and in turn fostering better economic outcomes for their communities. As a Credit Union Officer you must ensure that you are providing sound financial advice to your members and offering them products/services that fit into their financial landscape. On completion of this workshop, participants will be better able to assist members with

• Assessing their current financial situation • Developing realistic savings, spending and investment plans • Establishing achievable financial goals • Creating a personal action plan • Monitoring and adjusting the plan for financial success

Date: 21 st & 28th March 2015 Time: 9.00am to 4.00pm

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Business Administration, Development & Service

Building Your Professional Profile: Looking And Act ing Like A Professional

Being a professional is a combination of doing your job well and looking and acting the part. In addition to job knowledge and skills, your appearance, behavior and manners will affect the way you are seen and can either make or break your career. This course seeks to help young or new employees excel in the workplace by providing guidance on acceptable work looks, attitudes and behaviours. On completion of this workshop participants will be able to Module 1: Looking the Part

• Identify a style of dress that is appropriate for your job • Identify grooming habits that promote success in the workplace

Module 2: Acting the Part

• Understand Business Etiquette and Social Graces • Understand the type of Attitude that lends itself to on the job success

Date: 20th September 2014 Time: 9.00am to 4.00pm

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Developing & Delivering Impactful Presentations

You have been called on to deliver a speech, make a presentation on a topic, or even present the financial performance of your Credit Union at a staff meeting ...and your first thought is “Oh no, why me? Public speaking can be fun and exciting it can also be one of the most nerve racking part of your job. Some of us are called on to develop business for our Credit Unions and this can entail outdoor promotions which call for us engaging with people. If your thought here again is “What am I suppose to do? How do I gain buy in?” then again this course will be useful for you. We will take a look at reaching and connecting with people through effective Presentations. Having completed this session, participants will gain an understanding of the importance of: Module 1: Indoor Presentations – Reaching & Connecting With People

• Knowing your audience • Establishing the focus of the presentation • Communicating confidently and effectively • Using appropriate tools to enhance the presentation

Module 2: Outdoor Presentations – Reaching & Connecting with Prospective Members

• Establishing your presence • Tools and materials for success • Positively and Confidently promoting your Credit Unions Products/Services • Building relationships and following up on leads

Who should attend? Anyone who is normally called upon to create and deliver speeches/presentations as part of their work function or persons. Persons who are engaged in outdoor promotions to members or potential members

Date: Module 1: 31st January 2015 Module2: 7th February 2015 Time: 9.00am to 4.00pm

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Getting Things Implemented – People, Policy, Proced ure, Performance

While strategy focuses on formulating a game plan, structure is where it gets truly played out. This course gives an overview of all essential aspects of implementing your Credit Union’s strategic objectives. We will reflect on the role and goals of your Credit Union and look at the key resources needed to move from idea to action.

Participants on this course will:

• Review objectives and plans in

the context of a changing business environment

• Identify and resolve business problems

• Turn strategies into practical proposals for change Participants on the course should identify one strategic objective of their Credit Union that they need to move to the Implementation Stage.

This programme will benefit anyone who is, or will be, taking responsibility for driving their Credit Union forward. Date: 4th & 11th April 2015 Time: 9.00am to 4.00pm

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Introduction to Project Planning

This course is intended for persons who do not have a professional background in project management but who oversee a variety of large and small Credit Union projects. We will take a look at basics of successful project management including: goals setting, developing the project team, time management and scheduling, budgeting and communications. Participants will develop project management skills by practicing scheduling techniques, creating budgets and applying the soft skills of project management. Upon completion of this course learners will be able to:

• Understand the project management cycle and its main components • Break large or complex efforts into manageable assignments • Plan, estimate, schedule, and budget work • Monitor, document, and report project progress and problems • Manage changes and revise work when necessary • Win management support and obtain necessary resources to achieve project

success Date: 23rd & 30th May 2015 Time: 9.00am to 4.00pm

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The Ins and Outs of Document Layout and Report Writ ing

Many people are defeated by the task of preparing a report or designing a Flyer/Newsletter/ Brochure. Even with the new software templates such activities are still challenging for some. If you are interested in learning how to create simple but effective flyers or brochures – perhaps to market a new product or service offered by your Credit Union or if on a routine basis you are called on to generate reports then you will find this course useful. Having completed this course, participants will Module 1: Basics of Document Layout and Design

• Adapt writing to the audience's needs • Identify key messages and project them in a way that is attractive to the audience • Discuss appropriate fonts and typeface • Combine Image and Text to lay out documents

Module 2 : Introduction to Report Writing

• Explain the value of good written communication • Develop paragraphs that introduce, link, expand and conclude some part of an

idea • Proof read work so that it is clear, concise and correct

Date: Module 1 – 6th June 2015 Module 2 – 13th June 2015 Time: 9.00am to 4.00pm

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Member Development Presentations As mentioned previously BCCULL provides general members of Credit Unions with access to information that they can use to enhance their social and financial well-being. Below you will find the schedule of Member Development Presentations that should be of interest to general members. Members wishing to attend these presentations should complete the registration for and submit it to us for processing. All presentations in this category are 3-hour presentations unless otherwise stated.

Building Your Profile: Cover Letter & CV Writing A good letter and curriculum vitae is your ticket to a successful interview. This presentations walks participants through the elements if letter and CV writing and provides critical tips for tailoring your message and leaving a lasting impression. The job market is highly competitive at this time, come learn how to highlight your skills to make a positive first impression. Date: 24th January 2015 Time: 9.00am to 1.00pm

Introduction to Savings and Investment Products There are lots of different ways to save and invest. This presentation will highlight the importance of saving and investing and will provide participants with information on long-term savings and investment options offered by Credit Unions & Financial Institutions in Barbados. Date: 14th March 2015 Time : 9.00am to 12.00pm

You Only Retire Once: Retirement Mistakes To Avoid Managing retirement finances is of critical importance within the dynamic business environment. For most persons, retirement finances are a scarce commodity and must be managed effectively. This presentation, while not seeking to be a “cure-all”, will highlight some critical issues regarding retirement finances. Date: 14th March 2015 Time : 1.30pm to 4.30pm

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Understanding and Managing Credit This course takes a look at credit and outlines the benefits and challenges of various forms of credit instruments e.g. credit cards, hire purchase, loans and lines of credit. Participants will be able to take a look at how credit works and receive tips on how and when to use Credit. Date: 9 May 2015 Time: 9.00am to 12.00pm

Event Planning Before planning any event, there is much that must be done behind the scenes to make the event successful. We will take a look at the behind the scenes of event planning and explain some aspects of organizing. This presentation is targeted at all those individuals who find themselves responsible for planning events. Date: 9 May 2015 Time: 1.30pm to 4.30pm

Contact Us We would be happy to answer any queries or receive any comments/suggestions you may have. Kindly contact us by using the below information. Marisa Marshall – Training Officer Email: mmarshall@barbadoscoopleague.org Tel: (246) 429-7075 Fax: (246) 436-5848

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