Training Manual

Updated 4/5/171

TABLE OF CONTENTS

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Disabling Pop-Query-Query-

Accessing myConnections

From HealtheConnections website (www.healtheconnections.org), click on myConnectionslink to bring you to the log in screen

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myConnectionsLogin

Web address (bookmark) for HIE log-in page: https://hie.healtheconnections.orgThere are two ways to create a shortcut to this log-in page. You can add it to your favorites/bookmarks OR you can drag the address from the address bar and drop it on your desktop and an icon will appearWhen logging in you will have five attempts to enter your correct username and password. Your account will lock after five failed log-in attempts, and you will need to contact HealtheConnections Support at (315) 671-2241 x5 to request a password resetGreen box is valid username and password; Red box is invalid or nothing entered

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https://hie.healtheconnections.org/

Navigating myConnections

Upon logging in, you will see the myConnectionsscreen. Your name and the Sign Out button both appear in the top right-hand corner

promptedImportant messages and news from HealtheConnections regarding outages or new features will be posted on the right side of the screen, below the weatherClicking the red lock will unlock the buttons on the screen. You can click and drag the buttons to rearrange them. Click the lock again (it will be blue) to re-lock your screenHealtheConnections News displays the most recent news from the HealtheConnections website (www.healtheconnections.org)

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Navigating myConnections

The icons in the top left-hand corner of the screen will take you to:o Home: myConnectionshomepageo World: HealtheConnections website (www.healtheconnections.org)o Pinpoint: Interactive Participant Map

button will take you to Patient Lookup and myResults

take you to Direct Mail service

myAlertsyou to the myAlertsportal

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http://www.healtheconnections.org/

Patient Lookup: Search

number (1 through 4) that corresponds to the options below:

1. Emergency Treatment2. Treatment3. Manage Consent4. Public Health Agencies Only

You may search for the patient by using either: Demographic Search andIdentifier SearchNumber

The required fields are marked with asterisks. You can further refine your search by filling out the other data elements, however they are not required 7

Patient Lookup: Search

If multiple patients with the same information are returned (e.g., they have the same last name and date of birth), the system will then display additional criteria (e.g. first name, address, gender, etc.) in order for you to choose your patient

consent for your facility 8

Patient Lookup: Consent and Summary

No not be able to access their records

If the patient authorizes a change in their consent, you may Add Consent

If the patient does not authorize a change in their consent, you are unable to view further and may return to patient search for a new patient lookup

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If patient consent is Emergency Onlyemergency situation only, Add Consent, or return to patient search

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Patient Lookup: Consent and Summary

Yes

parentheses ( ) indicates the number of records in that categoryLaboratory results, radiology reports, and transcribed reports (documentation) are broken out If there are more than 100 records associated with this patient, a pop up dialogue box will appear in the top right corner of the screen that asks if you would like to show all patient data

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Patient Lookup: Consent and Summary

Users have two options to choose from when viewing images in Patient Lookup:

Option 1A.B. Click on any image you would like to view

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Patient Lookup: Consent and Summary

Option 1A:Click on

View All Images

Option 1B:Open any image you would like

to view by clicking on the image description

Option 2A: View This

Image

the image connected to this

reportOption 2B: View All

Images

will load

Patient Lookup: Consent and Summary

Option 2A.

image viewer for the currently opened image

B.

record

You will still have The report will be posted into an Adobe PDF document where you can then save, print, or email per Adobe Acrobat functionality

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Patient Lookup: Consent and Summary

Once the Worklist is open, select the image(s) you would like to view by clicking on the radio

button to the left of the image information

Up to four images can be viewed at the same time for a side-by-side comparison:

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Patient Lookup: Summary

Users who have been configured with Transfer-to-PACS privileges will have access to historical image transfer information.

all imaging study transfer requests initiated by all users associated with their facility.The list is configurable to include requests made over the past 24 hours (default), 7 days, or 30 days.

:

Brings you back to the list of Patients that were returned with your searchDownload

Creates a Continuity of Care Document of the Patient Record as a summary of the most commonly needed information about the patient

Creates a summary of the entire Patient record

Allows you to configure the layout of the Patient Summary screen

You tab in the upper left

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Patient Lookup: Consent and Summary

Patient Lookup: More Patient Information

information

additional information in each respective areaClicking on will also allow you to manage consent to make changes to the patient consent value for your practice

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Disabling Pop-Up Blockers

You must disable any pop-up blockers to view downloaded reports or eHTimages

You will see the screen above on Internet Explorer if images are blocked by a pop-up blocker

Type ix-heccny.ehgt.com

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Disabling Pop-Up Blockers

You must disable any pop-up blockers to view downloaded reports or eHTimages

You will see the screen above on Google Chrome if images are blocked by a pop-up blocker

order to view images: ix-heccny.ehgt.com

Set 18

Query-Based Exchange: Veterans Administration/Department of Defense Documents

VA/DoD Patient Lookup includes documents not included in the Summaryor More Patient Informationtabs. This includes documents returned from an automated query of the VA/DoD.

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VA/DoD Documents query will begin based on the patient information on the recordTo view any data pulled from the query, click on the VA/DoD Documents tabNOTE: Not all patients have VA/DoD data notification will appear if no documents exist from the VA/DoD systems

Click on a Document ID (highlighted in blue) to view the documentThe document from the VA/DoD system will open in a new tab for READ ONLY accessAll returned documents from the VA/DoD documents query will remain on the patient record for 15 minutes

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Query-Based Exchange: Veterans Administration/Department of Defense Documents

Query-Based Exchange: Immunization Query

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v

These fields are required, but you can advance your search by entering more search criteria (e.g. middle name, gender, etc.)

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Query-Based Exchange: Immunization Query

appear in the last name, first name, date of birth, and any other fields you entered in the search criteria. You may need to refresh the page, as the query response will not be received immediately and may take a few minutes

with the name/date of birth fields filled in23

Query-Based Exchange: Immunization Query

Scroll down the page to view the immunization results from two places:o NYSIIS database o HealtheConnections database (Mirth Results)

If the patient has no immunizations listed with NYSIIS and/or HealtheConnections, the

If the patient has immunizations records listed with NYSIIS and/or HealtheConnections, the immunizations will appear

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Query-Based Exchange: Immunization Query

Choose one option

v

an existing patient record with the immunizations listed

create a new patient record

immunizations. If you do not want to reconcile all of the immunizations listed, you can manually select the immunizations you would like to use

queries25

Query-Based Exchange: Immunization Query

columnRe-enter the query to view the patient record

v

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Query-Based Exchange: Immunization Query

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v

You must have consent to open the record

patient record

Query-Based Exchange: Immunization Query

myResults

Please note: the first login of the day may require additional time to allow the most recently available results to load

-hand corner of the screen

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myResults

By default, only the last 24 hours of provider records will show. To change the time -hand corner of the

screen. You will see the screen below:

the record you wish to view by clicking on it 29

myResults

You will see the screen below for each record viewed. To download a report, click the -hand corner of the screen

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