Training Itinerary

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RESERVATION DAY 1 AGENT SINE IN/SIGN OUT ENCODE/DECODE TIME DISPLAY WEATHER HOST HELP SYSTEM CITY PAIR AVAILABILITY VERIFY FLIGHT INFORMATION MINIMUM CONNECTING TIME DAY 2 PNR - ITINERARY - NAME - PHONE - TICKETING - RECEIVED FROM GENERAL FACTS

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Transcript of Training Itinerary

RESERVATIONDAY 1AGENT SINE IN/SIGN OUTENCODE/DECODETIME DISPLAYWEATHERHOST HELP SYSTEMCITY PAIR AVAILABILITYVERIFY FLIGHT INFORMATIONMINIMUM CONNECTING TIME

DAY 2PNR- ITINERARY- NAME- PHONE- TICKETING- RECEIVED FROMGENERAL FACTS- OTHER SERVICES INFORMATION- SPECIAL SERVICE REQUESTDAY 3REMARKSFREQUENT FLYER INFORMATIONPRE-RESERVED SEATSEND TRANSACTIONIGNORE TRANSACTIONSIMULTANEOUS CHANGES TO PNRPNR RETRIEVALDISPLAY PARTS OF PNRDIVIDE PNRPRINTER DESIGNATIONPNR/ITINERARY PRINTING

TICKETINGDAY 4SmartPrice SystemPNR PricingFare RecordTicket Printer AssignmentPNR TicketingTicketing DataForms of paymentDeletion of fare record

DAY 5 Voiding of ticket numbersDaily Audit TrailTravel Journal ReoordRemittance AreaMiscellaneous FunctionsASSESSEMENT