Training in Cross -Cultural Environment
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Transcript of Training in Cross -Cultural Environment
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 1/23
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 2/23
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 3/23
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 4/23
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 5/23
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 6/23
High Context V/s Low Context
Monochronic V/s Polychronic
Individualism V/s Collectivism
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 7/23
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 8/23
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 9/23
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 10/23
Effective Communication
Cross Cultural Team Building
Synergy In Work Place
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 11/23
Culture- General- Training
Culture- Specific- Training
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 12/23
Improvements in:
Workplace communication & relationships
Services to customers from different cultural
backgrounds
Cultural self-awareness
Community relationships
Skills to work internationally
Compliance with access and equity policies
Compliance with EO and discrimination laws
Marketing to culturally diverse clients/customer
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 13/23
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 14/23
Considerations in Designing a Cross-Cultural
Orientation
Host Country Overview
Culture and Communication
Managing the Transition
Delivering a Cross-Cultural Orientation
Making Use of Your New Skills
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 15/23
MODEL ² TRAINING EFFECTIVENESS
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 16/23
Cross-cultural differences
Differences in
Management styles Communication styles
Organizational structure
Planning
Decision making
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 17/23
Misunderstanding
Resentment
Coordination Breakdown
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 18/23
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 19/23
Cross-Cultural Business Awareness Training
Cross-Cultural Management Training
Cross-Cultural Team Building Training
Cross-Cultural Marketing Training
Expatriate Training
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 20/23
Apolicy statement from the organization's top managementdeclaring intercultural competence as top priority
Readiness of management to adapt administrative rules andregulations as much as possible to the needs of cultural groupsand minorities
Intercultural competence of the organization's employees activelyimproved through training
Inclusion of members of other cultures as permanent staff members
Action by the organization for changing administrative regulationswhich hinder equality of minority members
System for evaluating organization's cultural inclusion policy
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 21/23
AshimaAshima AjmaniAjmani ChippyChippyAjitAjit
J.J. MathangiMathangi KanikaKanika ChauhanChauhan
Jo jan V JoseJo jan V Jose LakshmiLakshmi NinanNinan
ShipraShipra SaxenaSaxena
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 22/23
Europe & especially England "Americans are stupid and unsubtle. And they
are fat and bad dressers."
Finland "Americans always want to say your name: 'That's a nice tie, Mikko.
Hi Mikko, how are you Mikko'
Indian "Americans are always in a hurry. Just watch the way they walk down
the street."
Kenyan "Americans are distant. They are not really close to other people --
even other Americans.³
Colombia"In the United States, they think that life is only work."
8/8/2019 Training in Cross -Cultural Environment
http://slidepdf.com/reader/full/training-in-cross-cultural-environment 23/23
Turkey "Once we were out in a rural area in the middle of nowhere and saw an
American come to a stop sign. Though he could see in both directions for miles,
and there was no traffic, he still stopped!³
Indonesia"In the United States everything has to be talked about and analyzed.
Even the littlest thing has to be 'Why, why why?'."
Ethiopia"The American is very explicit. He wants a 'yes' or 'no'. If someone tries
to speak figuratively, the American is confused."
Iran"The first time my American professor told me 'I don't know, I will have to
look it up', I was shocked. I asked myself 'Why is he teaching me?'³
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