(VPT) Administration Handbook - Virginia Western Community College
Training Handbook - University of Virginia
Transcript of Training Handbook - University of Virginia
Training
Handbook
2012-2013
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Table of Contents
UVaClubs Student Ambassadors Program and Process .............................................................................. 2-3
UVaClubs Student Ambassador Activities ................................................................................................................. 4
UVaClubs Student Ambassador Executive Committee .................................................................................... 5
2012 UVaClubs Student Ambassador Roster .................................................................................................... 6-9
2012 Regional Engagement Staff ............................................................................................................................... 10
Student Send-off Talking Points and FAQs ................................................................................................... 11-14
Student Ambassador Etiquette ................................................................................................................................... 15
Thank You ............................................................................................................................................................................... 16
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UVaClubs Student Ambassadors Program and Process
NAME
1. The name of this organization shall be the UVaClubs Student Ambassadors at the University of Virginia.
PURPOSE
1. The purpose of the UVaClubs Student Ambassadors is to connect University of Virginia alumni, parents and friends to the University through interaction with current students.
MEMBERSHIP
1. Ambassadors shall be selected based on their performance in an application and interview process. Participation cannot be restricted by reason of age, citizenship, color, disability, gender, race, religion, national origin, political affiliation, sexual orientation, or status as a disabled veteran or veteran of the Vietnam era. All ambassadors must be enrolled as a full-time student.
OFFICERS AND EXECUTIVE BOARD
1. Annually-appointed officers shall consist of a President, Vice-President, Communications Chair, and six (6) Regional Chairs.
2. Any member of the UVaClubs Student Ambassador program is eligible to become a member of the Executive Board. This appointment will be made by the current Executive Committee and Office of Engagement.
3. Any officer shall be subject to removal from office for negligence in the performance of duties, misconduct in office, or for any other cause.
4. Special appointment will fill any vacancies at the next scheduled General Body Meeting. If immediate remedy is required, the Executive Board may appoint someone until the special election occurs.
ARTICLE V: DUTIES OF OFFICERS
1. President: The President shall preside over monthly General Body meetings and Executive Board meetings. The President shall also be responsible for overseeing the day to day business of the program and serving as a liaison between the UVaClubs Student Ambassadors, the Office of Engagement and any external organizations.
2. Vice-President: The Vice-President shall assist the President in overseeing the day to day business of the UVaClubs Student Ambassadors and support the President in all administrative matters. Should the President vacate the office for any reason, the Vice-President shall become the acting chair in all capacities until the selection of a new President. The Vice-President also works with the Office of Engagement to develop and present training curriculum to the UVaClubs Student Ambassadors.
3. Communications Chair: The Communications Chair shall record, prepare, and preserve an account of all proceedings of General Body meetings and Executive Board meetings. The Communications Chair shall be in charge of recruiting individuals for the program, promoting and improving the perception of UVaClubs Student Ambassadors in surrounding communities, and promoting awareness of the services provided by the program to different groups and organizations.
4. Regional Chairs: The Regional Chairs are responsible for acting as a liaison between the Student Ambassadors in their region and the Regional Engagement Officer who works with the clubs in that region.
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EXPECTATIONS
1. The UVaClubs Student Ambassadors shall hold a training session in April and October as scheduled by the President. These meetings are mandatory for all Student Ambassadors unless prior notice is given by those unable to attend.
2. Every Student Ambassador is responsible for attending and participating in at least three (3) activities per year to promote the University in their hometown and to promote the UVaClubs Global Network at key University on Grounds events. These activities will be outlined by the Office of Engagement and the Executive Committee at the beginning of each Ambassador year. An Ambassador year runs from April 15 to April 15.
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UVaClubs Student Ambassador Activities
Every Student Ambassador is responsible for attending and participating in at least three activities per year. In
addition, each Ambassador must attend a training session in April and October. Please note that there may be
other opportunities that arise. Below are examples of regularly planned activities
Date
Activity Location
Saturday, April 14
UVaClub of
Charlottesville/Madison House
Cavaliers Care Project
Various locations around Charlottesville
Sunday, May 20
Final Exercises
Legacy Breakfast
On Grounds
Thursday, May 31 to Sunday, June 3
Reunions Weekend On Grounds
June-August Student Send-off Events
Various Locations
Monday, August 20 to Wednesday,
August 22
UVaExpress/International
Dinner
Dulles Airport and On Grounds
August
Legacy Breakfast On Grounds
August-November
(Home Football Weekends)
More Than the Score Lecture
Series
Alumni Hall
October
UVaClub of Charlottesville
Annual Event
TBD
October Family Weekend
On Grounds
January
UVaClubs Winter Socials/Service
Events
Various Locations
Ongoing
Volunteer to make calls to alumni
in your region about upcoming
events
Various Locations
Ongoing
Create student spotlights for
UVaClub Newsletters
Various Locations
February
April
Congratulatory Calls to Admitted
Students
Various Locations
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2012 UVaClubs Student Ambassador Executive Committee
Position Name
President
Tim Bernica
(Houston)
Vice President
Katherine Mazzaferro
(Rhode Island)
Communications Chair
Audrey Waldrop
(Alabama)
Regional Chair
(International)
Mallory Combemale
(London)
Regional Chair
(West Coast)
Kate Travis
(Denver)
Regional Chair
(Southeast and New York)
Grant Shillings
(Houston)
Regional Chair
(Boston, Richmond, Chicago,
Kentucky, Ohio, Tennessee)
Jack Carter
(Connecticut)
Regional Chair
(Eastern Virginia, NC, SC,
Midwest)
Abby Decker
(Charlotte)
Regional Chair (Northeast) Kaitlin Caubo
(Maryland)
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2012 UVaClubs Student Ambassador Roster April 15, 2012-April 15, 2013
UVaClub Student Ambassador Email Address
UVaClub of Atlanta
Madeline England [email protected]
Rafat Khan [email protected]
Ashley McDowell [email protected]
Carolyn Schaefer [email protected]
UVaClub of Austin Caroline Barba [email protected]
UVaClub of Birmingham Audrey Waldrop [email protected]
UVaClub of Boston
Amelia Kiwanuka [email protected]
Stevie Farmer [email protected]
Varun Malkani [email protected]
River Bennett [email protected]
Shakye Jones [email protected]
Miki Aristorenas [email protected]
UVaClub of Central New Jersey Aileen Gallagher [email protected]
Rahul Lamba [email protected]
UVaClub of Charlotte Anne Barkley [email protected]
Matt Corish [email protected]
UVaClub of Charlottesville Yanzhi Yang [email protected]
UVaClub of Chattanooga Allie Conn [email protected]
UVaClub of Chicago
Blair Anstaett [email protected]
Christine Miller [email protected]
Austen Murrow [email protected]
UVaClub of China-Beijing
Ruo Yong [email protected]
Mengxi Chen [email protected]
Qing Qin [email protected]
Nuo Xu [email protected]
Xiaoyi Yu [email protected]
Chuxi Sun [email protected]
Jack Guan [email protected]
Rui Kang [email protected]
UVaClub of China-Shanghai Xing Tong Wang [email protected]
UVaClub of Cincinnati and N. KY Casey Ridge [email protected]
Claire Cascella [email protected]
UVaClub of Dallas/Ft. Worth Sarah Axmann [email protected]
UVaClub of Delaware Olivia Walker [email protected]
Leyla Tosun [email protected]
UVaClub of Denver Audrey Birner [email protected]
Kate Travis [email protected]
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UVaClub of Fredericksburg Elizabeth Dickinson [email protected]
UVaClub of Greater Orlando Sarah Haas [email protected]
UVaClub of Hartford Jack Carter [email protected]
Jennifer Noyes [email protected]
UVaClub of Hong Kong Cheuk Yiu Wong [email protected]
UVaClub of Houston
Sarah Mayes [email protected]
Grant Shillings [email protected]
Tim Bernica [email protected]
UVaClub of Japan Mika Nomaura [email protected]
UVaClub of Korea
Stella Ahn [email protected]
Byung Hun Yoo [email protected]
UVaClub of London Mallory Combemale [email protected]
UVaClub of Los Angeles Morgan Steinfeld [email protected]
UVaClub of Malaysia Wai Hsien Mah [email protected]
UVaClub of Maryland
Celeste Ansley [email protected]
Kaitlin Caubo [email protected]
Andrea Lora [email protected]
UVaClub of Middle Tennessee Connor Davis [email protected]
UVaClub of Mobile Hayley Yeager [email protected]
Frances Sarrett [email protected]
UVaClub of NE Ohio Andrew Weisman [email protected]
UVaClub of New Orleans Susanna Murrell [email protected] UVaClub of New York Justin Herron [email protected]
Corrine Gordon [email protected]
Masdur Rahman [email protected]
Jasmine Drake [email protected]
Jennifer Bridge [email protected]
Kaitlyn Badlato [email protected]
UVaClub of Northern New Jersey
Emily Scott [email protected]
Kevin Rankin [email protected]
Peter Finocchio [email protected]
UVaClub of Philadelphia
Alexandra Griswold [email protected]
Katherine Maxwell [email protected]
Jared Culp [email protected]
Meredith Hassett [email protected]
Ryan Donahue [email protected]
Samuel Bissell [email protected]
Laura Miller [email protected]
UVaClub of Phoenix Christine Olson [email protected]
UVaClub of Pittsburgh Elise Poerschke [email protected]
Natalie Affinito [email protected]
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UVaClub of Rhode Island & SE Mass Katherine Mazzaferro [email protected]
UVaClub of Richmond Caitlin Crowder [email protected]
UVaClub of San Antonio
Berkley Kingman [email protected]
Louisa Howard [email protected]
Lily Cartwright [email protected]
UVaClub of San Diego Ryan Miller [email protected]
Alexis Baker [email protected]
UVaClub of San Francisco Adam Joseph [email protected]
UVaClub of Savannah Mackenzie Long [email protected]
UVaClub of Singapore
Sophie Syed [email protected]
Andre Whye [email protected]
Vishwa Bhuta [email protected]
UVaClub of SLC/PC Whitney Reed [email protected] UVaClub of Southwest VA & East
TN Mary Atkinson [email protected]
UVaClub of St. Louis Rukhaiya Amir [email protected]
UVaClub of Tampa Bay Taylor Richardson [email protected]
UVaClub of the Coastal Carolinas Laura Saum [email protected]
UVaClub of the Eastern Shore Robert Kellam [email protected]
UVaClub of the Lowcountry
Rebecca Blank [email protected]
Frances Grimball [email protected]
Kelly Herring [email protected]
UVaClub of the Midlands of South Carolina Gabrielle Long [email protected]
UVaClub of the Palm Beaches Abbey Coffman [email protected]
UVaClub of the Peninsula
Jiyati Verma [email protected]
Chauntel Randolph [email protected]
Kristen Mlynczak [email protected]
UVaClub of Pittsburgh Blythe Young [email protected]
UVaClub of the Roanoke Valley Carolyn Poindexter [email protected]
UVaClub of the Triangle Margaret Turner [email protected]
UVaClub of the Twin Cities Liz Minneman [email protected]
UVaClub of Tidewater
Annie Wilkins [email protected]
John Woolard [email protected]
Cameron Bonney [email protected]
Peter Fredrickson [email protected]
UVaClub of Washington
Cheng Xu [email protected]
Chris Zapple [email protected]
Stephanie LeBolt [email protected]
Samantha York [email protected]
Brett Anderson [email protected]
Lauren Coleman [email protected]
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Mehr Sood [email protected]
Alicia Chan [email protected]
Mackenzie Griffin [email protected]
Baylee Molloy [email protected]
Yueli Zhang [email protected]
Nicholas Allen [email protected]
Lillian Chreky [email protected]
Gurpreet Kaur [email protected]
Theresa Hackett [email protected]
UVaClub of Western New York Bryon Thompson [email protected]
UVaClub of Western North Carolina Abby Decker [email protected]
UVaClub of Winston-Salem Klaus Dollhopf [email protected]
UVaClub of Wisconsin Shannon O'Donnell [email protected]
Chengdu, China Ling Yu [email protected]
Shenyang, Liaoning, China Dian Zhang [email protected]
Qingdao, China Kun Wang [email protected]
Hangzhou, China Frank Wang [email protected]
Arkansas R. Pearson Gean [email protected]
Indiana Alex Yahanda [email protected]
Panama Alejandro Garrido Perez [email protected]
Shenandoah Valley
Emma DiNapoli [email protected]
Amanda Ray [email protected]
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Regional Engagement Staff
Elizabeth Muse Director for Alumni and Parent Engagement [email protected]
Carrie Armstrong Assistant Director for Alumni and Parent Engagement UVaClubs and Regional Engagement: IA, KS, MN, MO, NC, OK, SC, VA (Eastern Shore, Peninsula, Tidewater), WI Liaison: Student Ambassadors and Athletics [email protected] Camille Cline Senior Associate Director for Alumni and Parent Engagement UVaClubs and Regional Engagement: AL, CT, FL, GA, LA, MS, NJ, NY, TX Liaison: Cavaliers Care and Volunteerism [email protected]
Dan Houiser Assistant Director for Alumni and Parent Engagement UVaClubs and Regional Engagement: DE, MD, Metro DC, PA,RI, VA (Charlottesville, Roanoke, Winchester, Fredericksburg) [email protected] Petra Jauregui Associate Director for Alumni and Parent Engagement UVaClubs and Regional Engagement: AZ, CA, CO, HI, NM, NV, OR, UT, WA Liaison: UVaClub Leadership Training [email protected]
Darci Spuck Associate Director for Alumni and Parent Engagement UVaClubs and Regional Engagement: All locations outside U.S. Liaison: International Engagement and UVaExpress [email protected] | Skype ID: darci.spuck
Beverly Wakefield Senior Associate Director for Alumni and Parent Engagement UVaClubs and Regional Engagement in IL, KY, MA, MI, OH, TN, VA (Southwest Virginia & East Tennessee, Southside) Liaison: Parent Engagement, Student Send-offs and April Receptions [email protected]
Rafael Barahona Assistant Director for Engagement Communications [email protected]
Cody Bohan Online Engagement Coordinator [email protected] Kate Rothrock Engagement Associate [email protected]
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Student Send-off Talking Points and Frequently Asked Questions
Some of your time as a UVaClubs Student Ambassador will be spent talking with incoming students and
answering their questions. Student Ambassadors play an important role in student send-offs. Some send-off
events are quite structured while others are intimate and informal. Send-off events take place in various
locations from large auditoriums, living rooms, to small dinners. It is important for an Ambassador to reach
out to their host and their Regional Engagement Officer in order to understand the event and venue they will
be serving. Dress in your U.Va. Ambassador shirt and wear your nametag. Remember that as an Ambassador
you are representing U.Va. so dress and act professionally at every event.
During the event the host will welcome the group and ask you to say a few words. You should introduce yourself, talk briefly about student life at U.Va., and volunteer to answer questions at the end of your presentation and later in the event. The goal of your comments should be to (1) get the incoming students excited about attending U.Va. and
(2) expose them to some of the opportunities that exist at the University. You can structure your
comments in any way that you feel is appropriate, but you should mention the following things:
Name
Year
Hometown
Hometown High School
Focus of Studies (Major(s), Minor(s), etc.)
Involvement at U.Va.
o How you became involved in those specific activities
1-2 of your favorite involvements or experiences
Feel free to add whatever else you want. The slate is open to you. Speak passionately about your
University career and you will achieve the above goals.
Your comments should last 3-5 minutes. Be interesting and engaging and people will follow up with you later
at the event with questions that they have for you.
At the end of your comments, open up the floor for questions and stick around afterwards for one-on-one questions. When responding to questions:
Answer as honestly as possible while keeping a positive tone about the University Share the facts not your personal opinion The next section (Sample FAQ) will provide answers to some of the tough questions that incoming
students and parents may ask you.
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Sample Frequently Asked Questions Honor System
1. Does U.Va. have an honor system? a. Please review the honor system on their website at www.virginia.edu/honor
2. Is it true that my son or daughter could be kicked out of the school for cheating once? a. If your son or daughter is found guilty, yes they would be asked to leave
3. Is the Honor System in trouble? Does the current student body still think that Honor at UVa is a big deal?
a. The honor system is not in trouble and there is constant re-evaluation of the system especially around the single sanction
b. Most people affiliated with the University appreciate the honor system and our students adhere to the no lying, cheating, or stealing principle
c. Honor is an ideal that we aspire to and is an integral part of life at the University The Student Experience Regardless of the question, remember to mention that there is no right path through UVa and stress getting involved in something that they are passionate about.
1. What is student self-governance? 2. How many clubs or activities should I get involved in? 3. What is the best way to get involved? I heard Honor is the best extra-curricular to get involved in. Is
that true? a. There are many ways to get involved. In fact, there are over 700 student activities at the
University. The best thing to do is to attend the Student Activities Fair in the fall to learn about the myriad of options.
b. @UVa is a great resource for researching student activities 4. With the increase in the size of the freshman class, will my child still have the same quality access to
professors as (s)he did before? a. Yes, the University offers small classes to first year students including University seminars
(small topical classes offered by some of the most extraordinary faculty). b. Do not panic if you do not get all of your classes at orientation
5. How can I get into the classes that I want that were full when I signed up for classes? a. It is not always possible to get into every class that you want, but: b. There is lots of movement on and off the waitlist during the first week c. Go to class on the 1st day, talk to the professor to see if (s)he will add you to the class
Social and Greek Life Questions
1. Do freshman have access to alcohol? a. Alcohol is everywhere in our society. We know from research that students have access to
alcohol before coming to U.Va. From the University’s perspective, alcohol is a health and safety issue and underage drinking is a legal issue
b. Alcohol-Wise website is an important resource i. In August, the first years need to complete the alcohol education training before
coming on Grounds 2. Is it necessary to be involved in Greek Life?
a. Talk about the benefits of both. Mention individuals that you know in both Greek and non-Greek life and how they have had successful University experiences.
b. 28% of students are involved in Greek Life c. Governed by 4 Greek coordinating councils
i. IFC ii. Intersorority Council
iii. Multi-cultural Greek Council iv. Panhallenic Council
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d. Numerous ways to get involved through CIOs and academics (study abroad and undergraduate research are two examples)
3. Do fraternities and sororities haze? a. We hope not! In the past there have been reports of incidents and immediate action is taken
and Nationals is involved. In rare instances, chapters are asked to leave Grounds. b. There is a Hazing Hotline
4. How do you balance a pledge semester with academics? a. Time management is a skill that students develop over time. There are many resources and
mentoring groups including the African American Peer Advisors, Student Athlete Mentors, Peer Health Educators, among others).
5. With the Yeardley Love event, do you feel safe on Grounds? a. Try to avoid this topic b. It was a tragedy c. There is bystander training available called “Let’s Get Grounded” d. Most students feel safe and it is a large campus where students must take responsibility for
their safety e. Education is key—be aware, lock apartments, don’t walk around alone at night f. Read page 31 of Parents Handbook
General UVA Questions from Students
1. What’s a Wahoo? 2. What is your favorite experience at U.Va.?
a. Remember to be candid AND professional. Conversations must be different when speaking to a large audience or having a one-on-one conversation with an admitted student.
3. What is your least favorite experience at U.Va.? 4. Who are the key professors? 5. How is the food? 6. How important is my advisor? 7. How often should my parents plan on visiting if they are easily able?
General Questions from Parents
1. Can you tell me more about transportation? 2. How do we store items over the summer? 3. Any question about health & safety 4. Tell me more about the Cavalier Advantage Card 5. What are the rooms like in the dorms?
Housing Questions
1. What should I bring when I move into dorms? University Housing has put together this list of suggestion to help make some informed decisions about what to bring to U.Va. Of course, this is not an exhaustive list; it is only meant to help decide what to pack and what to leave at home:
Computer equipment Cell phone (AT&T, T-Mobile, or Verizon recommended) 1 microwave and 1 small refrigerator, or 1 combination microfridge unit Lamp(s) Alarm clock TV Power strip, with surge protector Hair dryer Hangers Iron Stereo, with speakers suitable to living space Bed linens, towels, etc. Carpets
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Fan, maybe even two Bicycle (with a good lock)
2. What should I not bring? Pets – only small non-lethal fish are allowed Any halogen lamp (torchiere, desk, spotlights, etc.) Any lamp with plastic shade Extension cords Air-conditioner, unless pre-approved for medical reasons Oversized refrigerators Cooking appliances Hotplates Fry Baby or any other deep fryer Wireless Internet routers or range extenders Devices that operate on 2.4 GHz and 5.1 GHz frequencies such cordless telephones, microwaves,
baby monitors, wireless speakers, and wireless (not Bluetooth) headsets. Devices that operate on 900 MHz and 5.8 GHz frequencies are permitted.
Waterbeds Lofts which do not meet University safety regulations Cinder blocks to raise beds Incense & candles – strictly prohibited Space heaters Firearms & ammunition (including BB Guns, paintball guns, bows, etc.) Alcoholic beverages or illegal drugs Car- First years may not register, store, or park vehicles on Grounds (Requests for exceptions
due to physical disability are made to the Department of Student Health. All other requests for exceptions should be made to the Dean of Students).
3. Will my child need a fan for dorms? Do they have air conditioning? a. Some dormitories have air conditioning; however, many do not. The housing website discusses
in detail the types of fans a student should bring with them if they aremoving into a dormitory without air conditioning.
4. Should I reach out to my roommate before move-in day? 5. How does move-in day work? 6. Where do I park during move-in day? 7. Should I come early in the morning on move-in day? 8. How long should parents stay around on move-in day? 9. What is the role of my resident advisor (RA)?
a. RAs build community in both formal and informal ways. Formally our RAs are required to plan programs for their residents. Informally they serve as mentors and role models to the students living in their areas. Although it is not their primary function, they also enforce housing and University policy and procedure.
Additional Resources
1. UVaClubs Website 2. Office of Engagement Website 3. Honor Website 4. Parent’s Handbook 5. Student Health & Safety 6. Office of Emergency Preparedness 7. @UVA
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Student Ambassador Etiquette
Please remember that you are representing the University when you are at a Student Send-off event or other
event in your hometown or when you are promoting the UVaClubs Global Network at an on Grounds event.
Working a Room
o Know the purpose of the event and study the guest list in advance (if possible).
o Eat a small amount of food before the event to keep your energy level consistent.
o Know who the host and hostesses are of the event so you can thank them.
o Don’t stick with the same group through the entire event, circulate and welcome guests.
o To make your way into a conversation, ask permission, “May I introduce myself?”
o Always excuse yourself before leaving a group.
o If someone is monopolizing your time, simply excuse yourself and walk away.
o Be prepared to make conversation by being well informed.
o Be a good listener!
Remembering Names
o Slow down, listen carefully and pay attention when you meet someone.
o Listen to the entire introduction.
o Say the person’s name immediately.
o Make a rhyme in your memory using the name.
o Focus more on the person that you are meeting and less on yourself.
Keys to success:
o Present yourself with confidence by maintaining good posture.
o Remember to shake hands.
In a group, shake the hand of your host first, then with the other most senior people.
Remember to shake hands with the host before leaving an event.
o Wear your name badge on your right lapel (Right is Right!).
o Introduce yourself at any function, large or small.
State your first and last name with confidence.
Mention something about yourself .
Shake hands.
o Formal Introductions
It will be your duty to make introductions at events that you attend as a UVaClubs
Student Ambassador.
Stand for all introductions.
Persons of lesser authority are introduced to persons of greater authority,
regardless of gender.
To introduce two persons in a group where everyone is on a first-name
basis, just say “Joe Smith, I want to introduce Tom Jones”.
Forms of Address
Address a person by his or her honorary title (Mr., Ms., Mrs. And Dr.).
o Ms. is now accepted as proper for women, regardless of marital
status.
o Use Miss when addressing women under age 18.
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Thank You!
Thank you very much for serving as a UVaClubs Student Ambassador. You have the opportunity to
be the bridge between prospective students and alumni, parents and friends while actively
promoting the UVaClubs Global Network . It is up to you to make this experience as meaningful as
possible. Engage the Club President, learn what activities are happening in your home town,
participate in activities on Grounds, and remember that you are always representing the University
of Virginia. Be passionate and share your student experience with alumni, parents and friends both
in your home communities and in Charlottesville. We look forward to working with you!
Warm Regards,
Tim Bernica
UVaClubs Student Ambassador President
Carrie Armstrong
UVaClubs Student Ambassador Adviser