TRAINING FOR NODAL OFFICERS

For Registration & distribution of SKY smartphones

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1. Introduction to SKY

2. Responsibilities of Nodal Officers

a) Cell site identification

b) Verification of network

c) Beneficiary registration

d) Smartphone distribution

3. Process Flow and Timelines

4. SKY Portal

5. Process Detailing – Beneficiary Registration

a) Potential beneficiary listing

b) Beneficiary form distribution

c) Registration form filling

d) Claims and Objection

e) Form Digitization

AGENDA

6. Process Detailing – Distribution of smartphonesa) Distribution of smartphoneb) Re-Distribution of smartphone

7. Helplinea) Beneficiary registration and distribution—Jan

Samvaadb) Network/phone – Jio/MicroMax

8. Next Steps a) Training of Block Officers – 14 May 2018b) Training of GP/Ward/College Nodal Officers by

Block Officers ---15 May 2018

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INTRODUCTION TO SANCHAR KRANTI YOJANA

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SKY aims to bridge the telecom divide in the state through smartphone distribution and network augmentation

Consortium of Reliance Jio and Micromax are our implementation partners

SKY Price Incl. taxesINR 2,509.92

SKY Price Incl. taxesINR 4,142.88

Micromax Bharat 2+MRP INR 4,499

Micromax Bharat 4MRP INR 5,999

Category 1 Category 2

• Android 7.0 or higher• 4 inch screen• 5 MP front camera, 2 MP

rear camera• 4X zoom• 8 GB memory• 1 GB RAM

• Android 7.0 or higher• 5 inch screen• 8 MP front camera, 5 MP

rear camera• 4X zoom• 16 GB memory• 2 GB RAM

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Rural Coverage Plan

Current CoverageNew network coverage till

September - 18Total

Division Towers Villages HHs Towers Villages HHs Towers Villages HHs

Bastar 179 685 2,07,988 118 283 81,850 297 968 2,89,838

Bilaspur 570 3,196 10,38,411 155 389 1,32,133 725 3,585 11,70,544

Durg 510 2,796 6,92,848 98 266 58,794 608 3,062 7,51,642

Raipur 506 2,463 7,53,441 93 209 64,139 599 2,672 8,17,580

Surguja 372 1,515 4,65,790 120 256 69,586 492 1,771 5,35,376

Total 2,137 10,655 31,58,478 584 1,403 4,06,502 2,721 12,058 35,64,980

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Network Journey

Current Jio Coverage Coverage till August

2018Coverage till December

2018Coverage till March 2019

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Responsibilities of Nodal Officers

1. Cell site identification

3. Beneficiary registration

2. Verification of network

4. Smartphone distribution

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Responsibilities of Nodal Officers

1. Cell site identification

3. Beneficiary registration

2. Verification of network

4. Smartphone distribution

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Nodal Officer to coordinate with Patwari for identification of 3 probable cell site options

Land site: 50x50 sq ft

Roof top site: 35x35 sq ft

Encroachment free

Undisputed

Marshy land does not qualify

Electricity must be available

High density area

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Cell Site Identification

Responsibilities of Nodal Officers

1. Cell site identification

3. Beneficiary registration

2. Verification of network

4. Smartphone distribution

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District Collector to ask Nodal Officer to confirm network availability per GP as per coverage list provided by CHiPS

Nodal Officer (GP/Ward/College) to check and confirm network availability to Block Nodal Officer

Block Nodal Officer to confirm network availability to District Collector

District Collector to send this information to CHiPS

S.No. District BlockName of Village

Village Code

Tower Site_ID Lat LongCoverage (Yes/No)

1 Surajpur Oudgi Bhadi 432691 I-MP-ODGI-ENB-9027 23.42282 82.88387

2 Surajpur Oudgi Chapda 432713 I-MP-ODGI-ENB-9010 23.45289 82.75713

3 Surajpur Oudgi Chenda 432696 I-MP-ODGI-ENB-9002 23.41071 82.95135

4 Surajpur Oudgi Dawana 432686 I-MP-ODGI-ENB-9002 23.41071 82.95135

5 Surajpur Oudgi Kharra 432706 I-MP-ODGI-ENB-9009 23.47436 82.81427

6 Surajpur Oudgi Lanjit 432676 I-MP-ODGI-ENB-9008 23.51467 82.89632

7 Surajpur Oudgi Odgi 432707 I-MP-ODGI-ENB-9009 23.47436 82.81427

8 Surajpur Oudgi Pakni 432684 I-MP-ODGI-ENB-9002 23.41071 82.95135

9 Surajpur Oudgi Raisara 432681 I-MP-BYTN-ENB-9003 23.43522 83.02083

10 Surajpur Oudgi Thargi 432671 I-MP-ODGI-ENB-9012 23.60358 82.81652

Sample

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Verification of Network

Responsibilities of Nodal Officers

1. Cell site identification

3. Beneficiary registration

2. Verification of network

4. Smartphone distribution

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Beneficiary list published at GP

Nodal officer to download and publish potential beneficiary list at GPlevel

Claims & Objections Nodal Officers to organize and manage the Claims & Objections Process

Registration at GP

• Nodal Officer to distribute registration forms and collect filled up forms

• Nodal Officer to hand over “Acknowledgement Slip” to beneficiaries • All received forms to get digitized on SKY Portal by Nodal Officer with

the help of CSC Teams

Organize Gram SabhaNodal Officer to organize Gram Sabha for approval & rejection of new addition to beneficiary list

Final list of beneficiaries

After Gram Sabha approval, Nodal Officer to prepare final list ofbeneficiaries by adding original beneficiaries from SECC list andadditional beneficiaries list approved by Gram Sabha. Selection ofbeneficiaries will be done as per criteria mentioned in Guidelines.

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Beneficiary Registration

Responsibilities of Nodal Officers

1. Cell site identification

3. Beneficiary registration

2. Verification of network

4. Smartphone distribution

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Smartphone Distribution

Publish schedule of distribution events

Nodal officer to download and publish distribution schedule at GP along with list of final beneficiaries

Co-ordinate with Agency

Nodal Officer to co-ordinate with agency for organizing e-KYC and SKY Mela

Digitization of the list of smartphones delivered

Nodal Officer to support Agency in uploading list of beneficiaries that have received smartphones

Re-distribution of unclaimedsmartphones

Organize re-distribution of unclaimed smartphones within 15 days of first distribution event

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Process Flow

Printing and dispatch of SKY Registration form to

Districts

District Administration send registration form to

Gram Panchayat/ Ward/College

Nodal Officers assist beneficiaries in filling SKY registration form

CSC/VLEs digitize manually filled

registration form on portal

Gram Sabha approval on final beneficiary list

Finalization of beneficiary list by

Collectors/ Departments

Finalization of dates for Distribution by

Collectors & updated on SKY Portal

Consortium sends smartphones 1 day before

distribution, DA ensure safekeeping of smartphone

eKYC, Smartphone distribution and

activation

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Key Activities Timelines No of days

18 May

19 May

20 May

21 May

22 May

23 May

24 May

25 May

26 May

27 May

28 May

29 May

30May

31 May

1 June

2 June

3 June

Publishing of draft list of beneficiaries 18-05-2018 1

Form Filling -- Published Beneficiaries 18-05-2018 to 25-05-2018 8

Form Digitization - Published beneficiaries 19-05-2018 to 28-05-2018 10

Application for claims & objections 18-05-2018 to 20-05-2018 3

Approval of claims & objections 21-05-2018 to 23-05-2018 3

Form Filling-- Additional Beneficiaries 24-05-2018 to 26-05-2018 3

Form Digitization -- Additional Beneficiaries 29-05-2018 to 03-06-2018 6

Entry of rejected names of rejected applicants and reasons for rejection

31-05-2018 to 02-06-2018 3

Publishing of final list of beneficiaries and rejected applicants

03-06-2018 1

Timeline

SKY Portal

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SKY Portal to be a one-stop solution to track network augmentation, beneficiary registration, logistics and distribution

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Process Details• Beneficiary Registration• Smartphone Distribution

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Beneficiary Registration

a) Potential beneficiary listingb) Beneficiary form distributionc) Registration form fillingd) Claims and Objectione) Form Digitization

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Potential Beneficiary Listing

CHiPS to upload potential beneficiary list on SKY Portal

Nodal Officer to print GP’s potential beneficiary list from SKY Portal

Nodal Officer to publish printed list of potential beneficiaries at GP Bhawan/ Ward/ College along with schedule of form distribution

Block Nodal Officer to print and hand overpotential beneficiary list to Nodal officer inplaces where GPs cannot download and print.

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How to access and download list of beneficiaries from SKY Portal

Login to SKY Portal

To open SKY Portal –

http://sky.cgstate.gov.in

To Login SKY Portal –

Enter Username & Password

(It will be provided to each useron his Email_Id and MobilePhone.)

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Once the user enters hisUsername & Password hewill be directed toDashboard.

Dashboard

How to access and download list of beneficiaries from SKY Portal

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On the left side of Portal,Click on Beneficiary and goto Potential beneficiarylist, which will take you to‘Potential beneficiary’ listpage.

How to access and download list of beneficiaries from SKY Portal

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Potential Beneficiary List Page

On left side of Portal, Clickon Beneficiary and go toPotential beneficiary list,which will redirect you tothe ‘Potential beneficiary’list page.

Select ‘Village Name’ fromdropdown list and click‘Submit’.

It will generate list ofpublished potentialbeneficiaries.

How to access and download list of beneficiaries from SKY Portal

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How to access and download list of beneficiary from SKY Portal

Downloading Potential Beneficiary List

Once Potential beneficiarylist get generated, It canbe used as below:• Copy• CSV• Print

Nodal Officer at GP/ Ward/College can take printoutfrom here.

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Beneficiary Form Distribution

District Admin to ensure availability of beneficiary registrationform at each GP

Nodal Officer publishes schedule of form distribution at GPBhawan/ Ward/ College

On scheduled date, Nodal Officer will distribute registrationform and collect filled-up form

Nodal Officer to check and match received filled-up form withpublished list of beneficiaries

Nodal Officer prepare separate list of forms received▪ Beneficiaries from published list of SECC▪ Additional list of beneficiaries who are not in SECC

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Beneficiary Registration Form - Rural/Urban

Form filling instruction for Nodal Officer

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Beneficiary Registration Form - College

Form filling instruction for Nodal Officer

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Claims & Objections

Organize and manage the Claims & Objections Process – ‘Dava-Aapatti’

Finalize list of beneficiaries who are not in SECC list of 2011

Get approvals on draft final list of beneficiaries

After approval of Gram Sabha, Nodal Officers are to prepare the following lists:

• Original beneficiaries• Approved beneficiaries• Rejected beneficiaries

Nodal Officers to prepare Draft Final List of beneficiaries to be digitized on SKY Portal with the help of CSCs

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Form Digitization

▪ Nodal Officer and CSC team will digitize all the filled forms that are received.

▪ After Gram Sabha approval, Nodal Officer and CSC team will digitize finalapproved list of beneficiaries.

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Distribution of Smartphone

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Process Summary

▪ CHiPS will publish Detailed Distribution Plan (DDP) on SKY Portal

▪ District Administration can change schedules in DDP with the guidance of CHiPS.This changed plan will be termed as Final Distribution Plan (FDP).

▪ Nodal Officer(GP/Ward/College) can see schedules of SKY Mela event planned inSKY Portal.

▪ As per FDP, at each GP/Ward/College SKY Mela will be organised to distributesmartphones.

▪ In SKY Mela, e-KYC, Sim activation and smartphone distribution will be done.

▪ Nodal Officer (GP/Ward/College) will publish schedules of smartphone distributionin GP/Ward/College

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How to view Event List in SKY Portal

Schedule of Event

To open Event List go to dropdown of “Event” in side-menu bar and click ‘Event List’

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Documents needed for ID verification in absence of Aadhaar / Enrolment number

PAN Card Voter ID Card

Passport Arm's License

Driving License Identity Card issued by Central / State Government

Identity Card issued by Public Sector Undertakings Ration Card with your Photo

Government College / University Identity Card Certificate of Address having Photo issued by MP / MLA / Group A Gazetted Officer in letter head

Certificate of Address with Photo from Govt. recognized educational institutions (for students only)

Certificate of Photo Identity issued by Village Panchayat Head or its equivalent authority (for rural areas)

Address Card with Photo issued by Dept. Of Posts, Government of India

Smart Card issued by CSD, Defence / Paramilitary forces

Current Passbook of Post Office or any Scheduled Bank, having Photo

Pensioner Card having photo

Freedom Fighter Card having photo Kisan Passbook having photo

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Distribution Responsibilities

Nodal Officers

Agency

Nodal Officer + CSC

District Admin

Nodal Officers will ensure arrangements are made at distribution point, before the scheduled date of SKY Mela.

Final list of beneficiaries received smartphones will be uploaded on SKY Portal. Foruploading this Nodal Officer and Agency can take help of CSC team.

District Admin will ensure overall arrangements and security at distribution points.

Agency (smartphone supplier) should print beneficiary list from SKY Portal before theday of event. This list will be used as acknowledgement after distribution ofsmartphones to beneficiaries. This list will have the beneficiary’s sign or thumbimpression on it along with signature of Nodal Officer.

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Re-Distribution of Smartphones

▪ After first distribution event, Agency will keep smartphones under his custody.

▪ Process of re-distribution of smartphones will be completed within 15 days of first event.

▪ District Admin will co-ordinate with Agency to finalize schedule for re-distribution of smartphones.

▪ Nodal Officer will publish dates of re-distribution at GP bhawan/ Ward/ College

▪ Agency will print remaining list of beneficiaries from SKY Portal for re-distribution of smartphones.

▪ Final list of beneficiaries who received smartphones via the re-distribution process will be uploaded on

SKY Portal. For uploading this Nodal Officer and Agency can take help of CSC team.

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Smartphone Distribution Process

• Check acknowledgment slip• Inform Table No.

Helpdesk

* No. of representatives to vary based on Smartphones to be distributed

Helpdesk

Entry

He

lpd

es

k

Jio Rep.

Exit

Jio Rep. Jio Rep. Jio Rep. Jio Rep.

Jio

Re

p.

Jio

Re

p.

Table12

Table11

Table10

Table9

Table5

Table

6Tab

le 7

Table

8

Table1

Table2

Table3

Table4

He

lpd

es

k

Jio Rep. Jio Rep. Jio Rep. Jio Rep.

7 minutes

20 minutes

Volunteer

Vo

lun

tee

r

No

da

l

Offic

er

eKYC Table

• Phone Unboxing • Inserting SIM• Smartphone switch on• Demonstration booklet• First Call• OTT app installation and

preview

Jio Saarthi

Activities at eKYC Table• Check acknowledgment slip• Verify as per SECC• Perform eKYC• Update mobile number, in SKY

portal• Beneficiary signature• Handover Smartphone & SIM

Nodal Officer

✓ Event coordination & management

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► Smartphone collection cum repair centers to be set-up at Tehsil Headquarters before distribution.

► These centers will undertake minor repairs and track pickup and delivery of smartphones

► One dedicated Service Centre to be set-up before distribution of smartphones

► Service Centre to be set up at Raipur, preferably

► Service Centers will undertake all major repairs, replacement of spare parts or device, if needed

► Call center for smartphone related grievances

► Support available in Hindi and local language

Collection and Service Centre: After-Sales support

Collection and Repair Centres Service Centre Call Centre

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Helpline

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Dedicated SKY Helpline (1800-103-1515) at Jansamvad Call centre

▪ Queries regarding

▪ Grievances / Suggestion

Form filling Eligibility

e-KYC Dates of distribution, events

Contact person / nodal officers information

Venue for the distribution events

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Helpline for Jio & Micromax

▪ Jio Helpline Yet to Come

▪ Micromax Helpline 18001036336

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Next Steps in Training

Training of Block Nodal Officers 14th May 2018

(District Nodal Officers will train Block Nodal Officers)

Training of Nodal Officers (GP/ Ward/ College) 15th May 2018

(Block Nodal Officers will train Nodal Officers (GP/ Ward/ College)

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Questions???

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