Training & Development of Employees in ING Vysya Bank
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Transcript of Training & Development of Employees in ING Vysya Bank
Training & Development of Employees in ING Vysya Bank
Presented By:Megha Bhardwaj2009.JN/D.11
History of Banking in India
•From World War I to Independence
•Post-independence
•Nationalization
•Liberalization
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ING Vysya Bank
MissionTo be a leading, global, client-focused, innovative &low-cost provider of financial services.
IVB Values & BehaviorsConnected to a common Goal.Ownership.Respect for each other.Open & Transparent.Customer Centricity.Passion to deliver on results
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Products of ING Vysya Bank
•Personal Banking•Wealth Management •Business Banking•Private Banking•Wholesale Banking•Retail Banking•Insurance•Investment Banking•Asset Management
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SWOT Analysis
Strengths
•Advanced Infrastructure
•Internet banking services
Weakness
•Lesser Branches
•Less variety of banking products
Opportunities
•New training Programmes
•PR can be improved
Threats
•New private players
•Competitors
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Introduction to Training
Acc to FLIPPO,“Training is the act of increasing the knowledge and skill of an employee for doing a particular job.”
Objective
•To identify training & development programs and its effectiveness.
•To determine training needs.
•To analyze the level of satisfaction among the employees.
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Research Methodology
Research Design- Descriptive Research Design Sources of Data- Primary Sources & Secondary Sources
Sampling Technique- Convenience and JudgmentalSampling
Sample Size- 60
Sample Area- Delhi & Ncr
Sample Duration- 6 weeks
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Data Analysis & Interpretation
Q1) Is ING Vysya Bank organizing a training & development program for the employees?
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Q2) Does ING Vysya identify the training needs of the employees?
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Q3) On an average, how much time gap ING Vysya takes for training their employees?
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Q4) How many training programs you have attended in the past one year?
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Q5) Do you have any coming training plans scheduled in the coming financial year?
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Q6) Does management of ING Vysya Bank takes regular feedback from the employees?
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Q7) Give the level of satisfaction from the training programmes?
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Q8) Do the employees in ING Vysya Bank can see the positive attitude of the trainer?
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Q9) Do you require a high degree of technical knowledge for your job?
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Q10) Do the employees feel trust in the trainers?
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Findings
•Training takes place in the bank.
•Employees satisfied.
•Employees to attend training in coming year.
•Employees full confidence on trainer.
•Require technical knowledge
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Conclusion
Good training is given in ING Vysya bank. Majority of employees are satisfied with the training programs scheduled for them. Further there is more scope of improvement of training & development of employees in the bank.
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Recommendations
•Regular feedback.
•Innovative techniques.
•Open communication system.
•Three training programmes per year.
•In-house training programmes .
•Regular basis
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Thank you