Training - Community · Te Tai Tokerau PHO P a g e 77 Version 1 Equity Resource Toolkit Author: HR...
Transcript of Training - Community · Te Tai Tokerau PHO P a g e 77 Version 1 Equity Resource Toolkit Author: HR...
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Training
Change Planning & Resources for Equity Management – Developed by NDHB Liane Penny / Te Tai Tokerau PHO – Hemaima Tait / Manaia PHO – Ngaire Rae
• NDHB Change Planning for Equity Management presentation:
• NHH Components of Care
• National HCH Standards
• Current state equity analysis
• Resources
• Practical Change Ideas
• Resources for Equity Management
Receptionist Training – Equity in Child Health Care – Slides developed by Ngaire Rae / delivered by Ngaire and Hemaima
• Valuing the Vital Role of Receptionists presentation
• The role of the receptionist in supporting tamariki and whanau friendly health care
• The complex role of the receptionist – juggling priorities
• Te Hononga – receptionists as facilitators of connections
• Empathy
• Dealing with difficult / challenging situations
• Valuing receptionists
Cultural Engagement • Specific training has been developed and delivered by Hone Hurihanganui in line with NDHB cultural development training
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Te Tai Tokerau PHO P a g e 67
Version 1 Equity Resource Toolkit Author: HR Tait
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NDHB CHANGE PLANNING FOR EQUITY MANAGEMENT
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Te Tai Tokerau PHO P a g e 68
Version 1 Equity Resource Toolkit Author: HR Tait
Update due: July 2020
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Te Tai Tokerau PHO P a g e 69
Version 1 Equity Resource Toolkit Author: HR Tait
Update due: July 2020
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Te Tai Tokerau PHO P a g e 70
Version 1 Equity Resource Toolkit Author: HR Tait
Update due: July 2020
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Te Tai Tokerau PHO P a g e 71
Version 1 Equity Resource Toolkit Author: HR Tait
Update due: July 2020
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Te Tai Tokerau PHO P a g e 72
Version 1 Equity Resource Toolkit Author: HR Tait
Update due: July 2020
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Te Tai Tokerau PHO P a g e 73
Version 1 Equity Resource Toolkit Author: HR Tait
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Te Tai Tokerau PHO P a g e 74
Version 1 Equity Resource Toolkit Author: HR Tait
Update due: July 2020
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Te Tai Tokerau PHO P a g e 75
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Update due: July 2020
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Te Tai Tokerau PHO P a g e 76
Version 1 Equity Resource Toolkit Author: HR Tait
Update due: July 2020
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Te Tai Tokerau PHO P a g e 77
Version 1 Equity Resource Toolkit Author: HR Tait
Update due: July 2020
RESOURCES FOR EQUITY MANAGEMENT
Below is a brief list of resources/information around equity management:
Growing up Maori in NZ: My daily experience of racism at school, playing rugby, at university and at
the shops - Anonymous: http://www.thatsus.co.nz/my-daily-experience-of-racism
Justine Bieber – SORRY [Parody] – Auckland Law Review:
https://www.youtube.com/watch?v=jpEzMKIO9UQ
What is Privilege? Daysha Edewi: https://www.buzzfeed.com/dayshavedewi/what-is-
privilege?utm_term=.sx2era5xK7#.uk86GLqA7z
A short comic gives the simplest, most perfect explanation of privilege I’ve ever seen. Laura Willard:
http://www.upworthy.com/a-short-comic-gives-the-simplest-most-perfect-explanation-of-privilege-
ive-ever-seen
Explaining white privilege to a broke white person…. Gina Crosley-Corcoran:
http://occupywallstreet.net/story/explaining-white-privilege-broke-white-person
Media rhetoric ‘reinforces racist attitudes’. Mohamed Hassan and Tom Furley:
http://www.radionz.co.nz/news/national/303635/media-rhetoric-'reinforces-racist-attitudes'
NZ Health system ignores Māori tikanga – study. Laura Bootham:
http://www.radionz.co.nz/news/te-manu-korihi/303097/nz-health-system-ignores-maori-tikanga-
study
Allegories on race and racism. Camara Jones: https://www.youtube.com/watch?v=GNhcY6fTyBM
White Privilege: Unpacking the Invisible Knapsack. Peggy McIntosh:
https://www.deanza.edu/faculty/lewisjulie/White%20Priviledge%20Unpacking%20the%20Invisible%
20Knapsack.pdf
What is privilege and cultural appropriation? and why is it so difficult to talk about? Dr. Ruth De
Souza: http://www.ruthdesouza.com/2016/02/13/privilege-and-cultural-appropriation/
Pākehā let off by police twice as often as Māori. Mohamed Hassan:
http://www.radionz.co.nz/news/national/313297/pakeha-let-off-by-police-twice-as-often-as-maori
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Te Tai Tokerau PHO P a g e 78
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RECEPTIONIST TRAINING – EQUITY IN CHILD HEALTH CARE
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Te Tai Tokerau PHO P a g e 79
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Te Tai Tokerau PHO P a g e 80
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Te Tai Tokerau PHO P a g e 81
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Te Tai Tokerau PHO P a g e 82
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Te Tai Tokerau PHO P a g e 83
Version 1 Equity Resource Toolkit Author: HR Tait
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Te Tai Tokerau PHO P a g e 84
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Te Tai Tokerau PHO P a g e 85
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Te Tai Tokerau PHO P a g e 86
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Te Tai Tokerau PHO P a g e 87
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Te Tai Tokerau PHO P a g e 88
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Te Tai Tokerau PHO P a g e 89
Version 1 Equity Resource Toolkit Author: HR Tait
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