Training Catalogue - Operations Version H1 - 2019 · J Ecostruxure Asset Advisor - NOC software for...

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Global Field Services Academy Version H1 - 2019 Training Catalogue - Operations

Transcript of Training Catalogue - Operations Version H1 - 2019 · J Ecostruxure Asset Advisor - NOC software for...

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Global Field Services Academy

Version H1 - 2019Training Catalogue - Operations

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Operations

Editorial

In the name of GFS Operations Academy, I am pleased to introduce to you the New release of our Global Training Catalog for H1 – 2019.

As a role inside GFS Academy, to support FS Operations to get the best FSRs in the Market, and skilled qualified service partners to support our growth and competitiveness, we aim to offer a more comprehensive portfolio and geographical coverage to build critical skills for our Field Ser-vices Operations populations.

To be noticed, the new release of this Training Catalogue includes:- Safety training on batteries and electrical crisis management- Cybersecurity awareness training for FSRs- Link to FS Industry Machine Solutions and Industrial Control & Drives training offers- A comprehensive offer about EAA preventive and EAA IT- New ITD Power Training courses for Easy-UPS 3M and GVS- FS ED training offer on Distribution transformers, Low Voltage retrofit & maintenance training for services partners

In addition, please note that an On-line version of our catalog will be released soon – accessible from GFS Academy web portal – with easy and direct access to all our learning paths and learning courses.

As Operations leaders, you need to ensure that you leverage in the best way the proposed training offer by:• assessing competency gaps in your teams, - take the most of our new digital Training and com-petency Tool under deployment.• setting-up the appropriate development plan for your people, anticipating training needs accordingly.

Our regional Training leaders and SPOCs are at your disposal for all information you may require, including related training calendars

Edito

rial

Philippe MauduitGFS operations training director

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Editorial ..........................................................................................................................................2

Learning PathLearning Path - Software & Data Center ............................................................................7Learning Path - Data Center Solutions ...............................................................................8Learning Path - Power...............................................................................................................9Learning Path - InRoom & Chiller cooling ...................................................................... 10Learning Path - InRow cooling & other.............................................................................11Learning Path - LV training ................................................................................................... 12Learning Path - MV training ................................................................................................. 13

Trainings

Electrical Safety J Safety Curriculum for FSR ................................................................................................14 J Advanced Electrical Safety (LAM only) .......................................................................15 J Schneider Electric policies and procedures for Partners .....................................16 J Annual 8hr Electrical and General Safety training refresher ..............................17 J Battery Safety ......................................................................................................................18 J Electrical Crisis Management .........................................................................................19

Soft Skills J Field Services Opportunities Detection by FSR ....................................................... 20 J Field Services Opportunities Detection by FSR: Train the trainer ..................... 21 J Soft skills e-Learning for FSR ..........................................................................................22

Process & Tools J Cybersecurity awareness for Field Service Personnel ...........................................23 J Field Service Processes to Tools for FSRs (LAM to APAC MEA only) .................24 J Onsite for E&P FSR ..............................................................................................................25 J TTT for On-Site E&P Champions ....................................................................................26 J TIPI for FSR (Technical Identification Part Information) ........................................27 J TIPI for selective Users (Technical Identification Part Information) ..................28 J FSA (Field Service Application) ......................................................................................29 J Introduction to BFS program .........................................................................................30 J BFS for FSR Mobile for Laptop Version .......................................................................31 J BFS for Delegated Admin Classic Salesforce Version ............................................32 J BFS for Service Sales Classic Salesforce Version ......................................................33 J BFS for CCC Classic Salesforce Version ........................................................................34 J BFS for Order Manager - Light Classic Salesforce Version ...................................35 J BFS for Oracle Order Manager Classic Salesforce Version ...................................36 J BFS for Planner - Light Classic Salesforce Version ...................................................37 J BFS for Oracle Planner Classic Salesforce Version ...................................................38 J SPS Training Program: Lean Awareness .....................................................................39 J SPS Training Program: Lean Key Actors ..................................................................... 40 J SPS Training Program: Lean Leader .............................................................................41 J SPS Training Program: Lean sponsorship ..................................................................42

Software & Datacentre J On2Data Center ....................................................................................................................43 J On2Software to Networks ............................................................................................... 44 J Netbotz ................................................................................................................................... 45 J StruxureWare for Data Center Expert .......................................................................... 46 J Netbotz and StruxureWare for Data Center Expert Upgrade (SSU) ..................47 J Struxureware Data Center Operation V 8 x: Installation to Configuration .... 48 J StruxureWare Data Center Operation V 8 x: Power to Capacity .........................49 J Struxureware Data Center Operation: Energy Efficiency ......................................50 J Struxureware Data Center Operation v 8x Update Training ................................51 J Ecostruxure Asset Advisor - Awareness for FSRs ......................................................52 J Ecostruxure Asset Advisor - Technical Deep Dive for Software FSRs ...............53 J Ecostruxure Asset Advisor - NOC software for Service Bureau personnel .... 54

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Data Center Solution J Advantage max 2 0 .............................................................................................................55 J EcoAisle + ...............................................................................................................................56 J EcoAisle Standard For Installers .....................................................................................57 J Prefabricated Data Center Solution Training - Container and module ............58 J Hyper Pod ..............................................................................................................................59

Power J On2Power ............................................................................................................................... 60 J Maint 2 ......................................................................................................................................61 J SUXA one-phase (products: SURT, SURTD, SRT, Symmetra LX) ...........................62 J SUXA one-phase (products: SURT, SURTD, SRT (LAM only) ..................................63 J SUXA three-phase (products: SUVT/G3500) .............................................................. 64 J SUXA three-phase (products: Symmetra LX - SUVT/G3500) (LAM only) ..........65 J Symmetra PX2 ...................................................................................................................... 66 J Symmetra PX500 ..................................................................................................................67 J Symmetra MW ...................................................................................................................... 68 J Galaxy 300 to 300i ................................................................................................................69 J Galaxy 3000 ............................................................................................................................70 J Galaxy 5000/5500 .................................................................................................................71 J Galaxy 6000/9000 ................................................................................................................72 J Galaxy 7000 ............................................................................................................................73 J GFC Shore ................................................................................................................................74 J Galaxy PW ...............................................................................................................................75 J Galaxy VS .................................................................................................................................76 J Galaxy VM ...............................................................................................................................77 J Galaxy VX ................................................................................................................................78 J Lithium Ion Battery Solution ............................................................................................79 J BTT / BMS (LAM only) ......................................................................................................... 80 J Secure Power Environment (Europe Only) ..................................................................81 J Accusine/Sinewave 2...........................................................................................................82 J Upsilon STS and Synch Box ...............................................................................................83 J EPS 6/7/8000 (LAM only) ................................................................................................... 84 J Gutor PXC - IEC version .......................................................................................................85 J Easy UPS 3S ............................................................................................................................ 86 J Easy UPS 3M ...........................................................................................................................87

Cooling J On2Cooling ............................................................................................................................ 88 J FastTrack On2Cooling (Europe Service Partners only) ............................................89 J ERA ISA TRA TSA .................................................................................................................. 90 J ERA ISA (old version Pco1) .................................................................................................91 J TRA TSA ....................................................................................................................................92 J BCEC - BCWC TurboCor ......................................................................................................93 J BRE Chillers ............................................................................................................................ 94 J InRoom Chilled Water Gen 1 ............................................................................................95 J InRoom CW Leonardo Empowerment to HDCV ...................................................... 96 J InRoom DX Gen 1 .................................................................................................................97 J InRoom LE DX Gen 2........................................................................................................... 98 J InRoom DX Brushless (IDAV Gen1) ................................................................................. 99 J Controllers & Display ........................................................................................................ 100 J EcoBreeze (On request) ................................................................................................... 101 J EcoFlair .................................................................................................................................. 102 J InRoom CW to DX Gen 1 (LAM only) .......................................................................... 103 J InRow Chilled Water Gen 1+2 ........................................................................................ 104 J InRow CW Gen 2 Upgrade .............................................................................................. 105 J InRow DX1 Gen 1+2 .......................................................................................................... 106 J InRow DX Gen 2 upgrade ............................................................................................... 107 J InRow DX2 ............................................................................................................................ 108 J Power to Cooling Part 1 .................................................................................................. 109 J Power to Cooling Part 2A ................................................................................................110 J Power to Cooling Part 2B .................................................................................................111

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J Cooling fundamentals and Installation Best Practices .........................................112 InRoom DX and InRow DX Unit

J Cooling for Customer Project Managers....................................................................113 J Cooling for Interxion Service Providers......................................................................114

Power training for System Engineers J Symmetra PX500 to Megawatt for System Engineers (Europe Only) .............115 J Galaxy VM for System Engineers (Europe Only) .....................................................116 J Galaxy VX for System Engineers (Europe Only) ......................................................117

Cooling Training for System Engineers J Cooling Solutions for System Engineers .................................................................. 118

ED Onsite Preventive & Onsite Repair J Basics of LV ...........................................................................................................................119 J MasterPact NT/NW ........................................................................................................... 120 J MasterPact MTZ .................................................................................................................121 J Low Voltage retrofit & maintenance training for Services Partners ............... 122 J Basics of MV ........................................................................................................................ 123 J 17,5kV MCSet, Evolis, CTV1 J Equipped with Vacuum Circuit Breaker and Contactor .......................................124 J 17,5kV MCSet, LF, Rollarc J Equipped with SF6 Circuit Breaker and Contactor ............................................... 125 J 24kV MCSet, SF1, SF2 J Equipped with SF6 Circuit Breaker ............................................................................. 126 J Fluokit M24 ..........................................................................................................................127 J Fluair F400 NL equipped with Fluarc SF circuit breaker ..................................... 128 J PIX12-PIX24 Equipped with Vaccum Circuit Breaker and Contactor .............. 129 J HVX CB with M5SM/FK2 Drive Mechanism to CVX Contactor ......................... 130 J BLRM Drive Mechanism to FP Breaker .......................................................................131 J MotorPact ............................................................................................................................ 132 J Easypact EXE ......................................................................................................................133 J RM6 ....................................................................................................................................... 134 J SM6 ........................................................................................................................................135 J Premset 17,5kV IEC .......................................................................................................... 136 J Circuit Breaker; Load Break Switch; Metering units J Premset ANSI ......................................................................................................................137 J Circuit Breaker; Load Break Switch; Metering units J Minera .................................................................................................................................. 138 J Trihal ......................................................................................................................................139 J Gas insulated Switchgear ............................................................................................. 140 J Understand the Vocabulary and Basics of Communication .............................141

ED Diagnosis J ProDiag MV Relay .............................................................................................................142 J ProDiag Trip Unit ............................................................................................................. 143 J ProDiag Breaker ............................................................................................................... 144 J ProDiag Corona migration from V2 to V3 ............................................................... 145 J Full ProDiag Corona ........................................................................................................ 146 J Partial discharge phenomenon ...................................................................................147 J ProDiag Fuse ..................................................................................................................... 148 J ProDiag Cluster ................................................................................................................ 149 J ProDiag Transfo Oil ......................................................................................................... 150

ED Modernize J Asset Connect – Temperature to Environmental monitoring ........................ 151 J Ecostruxure Asset Advisor Preventive - J Application engineer configuration/operation ...................................................152 J Ecostruxure Asset Advisor Preventive - SB agent ............................................... 153

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ED Consulting J MPS Walk through ..........................................................................................................154

Energy AutomationEnergy Automation - E-Learning MV Relays (SEPAM, MiCOM, VAMP) ................................................................................. 155Energy Automation - Classroom training (Advanced) MV Relays (SEPAM, MiCOM, VAMP) .................................................................................156

Industry Machine Solutions (MSOL) Services Training Offer ..................................................................................................................................................... 157 Industrial Control & Drives (IC&D) Services Training Offer .................................... 158

Practical InformationGFS Europe - France - Montbonnot ................................................................................ 159GFS Europe - Denmark - Kolding .....................................................................................160GFS Europe - Italy - Conselve ............................................................................................ 161GFS APAC - Singapore ..........................................................................................................162GFS APAC - Indonesia ...........................................................................................................163GFS APAC - China - Zhuhai .................................................................................................164GFS MEA - Abu Dhabi ..........................................................................................................165GFS LAM - USA - Fort Lauderdale ....................................................................................166GFS LAM - Brazil - Sao Paulo ..............................................................................................167

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Learning Path - Software & Data CenterBack to Homepage

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FSR & ASA/PDDT4

On2Data Centres

StruxureWareData Center Operation

v. 8.x: Installation & configuration

Advantage Max

StruxureWareData Center

Expert

Data CenterExperience

recommended

Netbotz & StruxureWareData Center

Expert Update Training

StruxureWareData CenterOperation

Previous versions

Ecostruxure Asset Advisor:

Aw areness for FSRs

Stru

xure

On

FSR & ASA/PDDT4

On2Softw are & Softw are

StruxureWare Data CenterExpert recommended

Field experiencerecommended Netbotz

Field experiencerecommended

Field experiencerecommended

StruxureWareData Center Operation

v. 8.x: Pow er & Capacity

StruxureWareData Center Operation

Energy Eff iciency

StruxureWareData CenterOperation

V8.x Update Training

UPS & Cooling FSRs

Experience w ith Data Centerfacilities and infrastructure

recommended

Ecostruxure Asset Advisor:

Technical Deep Dive for Software FSRs

IT or Technology background. 3phase/1phase UPS, Cooling & DCE product know ledge. Data center environment understanding. Troubleshooting of data center infrastructure products. Understand how to interact w ith and help customers. Understand w hen to escalate cases. Local language support.

Ecostruxure Asset Advisor:

NOC Software for Service Bureau Personnel

8888

ITD

- D

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Learning Path - Data Center Solutions

Data

Cen

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olut

ions

Power FSRs Certified on Galaxy or Symmetra products

Cooling FSRs

Software FSRs

FSRs & CSPs

FSRs & CSPs

Installers

Certified InRow DX ORInRoom AND Chillers

Certified on NetbotzAND Data Center

Expert

HyperPod

Eco Aisle +

Eco Aisle Standard For Installers

DDT4 or 5 +Data Center field experience

PreFabricatedData Center Solutions

Learning PathBack to Homepage

99999

ITD

- Po

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Learning Path - Power

Learning PathBack to Homepage

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A minimum level of know ledge w ithin the

Pow er f ield is required + laptop configured for

service1ST

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FUN

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TALS

On2Pow er

LAM only:Advanced Electrical

Safety

LAM & APAC MEA only:Field Service Processes &

Tools for FSRs

FSRs

ASA/Ps

SUXA Three PhaseEasy UPS 3SEasy UPS 3M

Galaxy 300 & 300iGalaxy 3000Galaxy VSGalaxy PW

Gutor PXC – IEC version

Galaxy VM

SymmetraPX2

LAM only:BTT / BMS

SUXA One

Phase

Lithium Ion

batteries

Maint 2 Maint 2 Maint 2

Certif ied on any of the 1st Step

3ph UPS products + 6 months f ield

experience on 1st

Step 3ph UPS products or

equivalent 3ph UPS field

experience

Certif ied on any of the 1st Step 3ph

UPS products + 2 years f ield experience

(DDT4) on 1st

Step 3ph UPS products or

equivalent 3ph UPS field

experience

Galaxy 5000/5500

Accusine/Sinewave2

Upsilon STS & Synchbox

2 years f ield experience

(DDT4)

Symmetra MW(No CSP)

Galaxy 6000 - 9000

LAM only:

EPS6-7-8000

SymmetraPX500

Galaxy VX

Europe only:Secure Pow er Environment

Galaxy7000

GFCShore

SUXA training recommended

Certif ied on Galaxy 3000 or Galaxy 4000 or Galaxy 5000 or Galaxy PW + 2 years f ield experience

101010101010

ITD

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Learning Path - InRoom & Chiller cooling

Learning PathBack to Homepage

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A minimum level of know ledge w ithin the

cooling f ield is required

ON REQUEST(f or install base)

Cooling Fundamentals & Installation Best Practices

for InRoom DX & InRow DXequipment

Oth

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LAM only:Advanced Electrical

Safety

LAM & APAC MEA only:

Field Service Processes &

Tools for FSRs

HVAC certif ied at local level(F-Gas or similar)

Mechanical contractors engineers,

FSRs, ASA/P

engineers

HVAC certif iedat local country

level

On2Cooling

ASA/PsASA/P

Europe only

HVAC certif ied at local level(F-Gas or similar)

Assessment test

Not passed

Passed

Fast TrackOn2Cooling

ERA ISA(Former v ersion)

InRoomCW Gen 1 ERA ISA

TRA TSAInRoom CW LE Empow erment

& HDCV

InRoom DX Gen 1

InRoomLE DX Gen 2

LAM onlyInRoom

CW & DX Gen 1

TRA TSA

BCECBCWC

TurboCorBRE

Chillers

InRoom DX Brushless

(IDAV Gen 1)

Controllers & Displays

Specially selected FSRs only and pending

agreement betw een local service manager and

training director

Specially selected FSRs only and pending

agreement betw een local service manager and

training director

Any of the 1st Step Product trainings

Interxion Service

Providers

HVAC certif iedat local country

level

Familiar w ith Schneider Electric cooling

equipment on Installation, Functionning and

Maintenance

Cooling for Interxion Service Providers

11111111111111

ITD

- In

Row

coo

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& o

ther

Learning Path - InRow cooling & other

Learning PathBack to Homepage

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FSRs

A minimum level of know ledge w ithin the

cooling f ield is required

Cooling Fundamentals & Installation Best Practices

for InRoom DX & InRow DXequipment

Oth

er p

rodu

cts

LAM only:Electrical Safe Work Practices

training

LAM & APAC MEA only:

Field Service Processes &

Tools for FSRs

HVAC certif ied at local level(F-Gas or similar)

Mechanical contractors

FSRs, ASA/Ps

HVAC certif iedat local country

level

On2Cooling

ASA/Ps ASA/Ps Europe only

HVAC certif ied at local level(F-Gas or similar)

Assessment test

Not passed

Passed

Fast TrackOn2Cooling

EcoBreeze InRow DX1 Gen 1 + 2 InRow CW

Gen2 upgrade

InRow DX1 Gen2

Upgrade

InRowDX2

Controllers & Displays

Specially selected FSRs only +

agreement btw local service manager and

training director

EcoFlair InRow CW Gen 1 + 2

InRow Gen 1 certif ied

Selected Pow er FSRs

(No ASA/P)

Project Managers

(No ASA/P)

Pow er to CoolingPart 1

Cooling for Customer Project

Managers

Special agreement +10 proven

site interventions

on InRowunits

Pow er to CoolingPart 2A

4 proven site interventions

on InRowunits & min. 8

w eeks betw een part

A & B

Pow er to CoolingPart 2A

Specially selected FSRs only +

agreement btw local service manager and

training director

Any of the 1st Step Product trainings

1212121212121212

E&P

- LV

Trai

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Learning Path - LV training

Learning PathBack to Homepage

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Basic LV eLearning

Masterpact M/NW-NT & Compact NS

Masterpact MTZ Exclusive

ProDiag Breaker

ProDiag Trip Unit

EcoStruxure AAPAsset connect

EcoStruxure AAPCom’X 210/510

Basics of Network Communication

e-Learnings

Blokset

Okken

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ED On-Boarding Program

2 years experience of service in field - 50 field activities on the product for which training is done

3 years experience of service in field - 50 field activities on the product for which training is done

Basic Relays (eLearning)

ProDiag MV Relay

Advanced Relays

Available soonProduct Training Automation & Digital trainings

Diagnostics Trainings

On Field Experience (Indicative)

1stSt

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lour

cod

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MPS Walkthrough

EcoStruxureAwareness

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E&P

- MV

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Learning Path - MV training

Learning PathBack to Homepage

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Basic MV eLearning2nd

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ED On-Boarding Program

2 years experience of service in field - 50 field activities on the product for which training is done

3 years experience of service in field - 50 field activities on the product for which training is done

Basic Relays (eLearning)

Available soon

Product Training

Automation & Digital trainings

Diagnostics Trainings

On Field Experience (Indicative)

1stSt

epCo

lour

Cod

eSM6 24kV

SF1, Ev olis, Contactors

RM6 WSGMAefficientGMAGHA

17.5kV MCSet

Ev olis, CTV1

17.5kV MCSet, LF,

Rollarc

24kV MCSet,

SF1, SF2

Easypact EXE Motorpact

TrihalTransformer

Minera Transformer

Minera MP Transformer

FluokitM24+

FP Breaker & BLR(M)

PIX12-PIX24

HVX CB & CVX

Contactor

EcoStruxure AAPAsset connect

EcoStruxure AAPCom’X 210/510

MPS Walkthrough

ProDiag Breaker

ProDiag Fuse ProCorona ProDiag Oil(e-Learning)

Premset17.5kV

Adv anced Relays

ProDiag MV Relay

Transformers

EcoStruxureAwareness

Basics of Network Communication

e-Learnings

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ySafety Curriculum for FSR

The objective is to train the FSR on necessary safety requirements through e-learning and to pre-pare the FSR to go to field.In the classroom course, the participants will acquire the knowledge of risk factors for arc flash and electrical injuries, preventive measures to reduce those risks, safety controls in place for Schneider Electric, Lockout Tagout, and emergency response for electrical accidents and injuries

Course Description: Theory 100 %This curriculum is dedicated to FSRs on Safety which they should complete in the first month of joining as a FSR in this course, the participants will acquire the knowledge of risk factors for electrical injuries, preventive measures to reduce those risks, safety controls in place for Schneider Electric, and emergency response for electrical accidents and injuries.It includes 12 hours of e-learnings on:Safe Start (prevent fall related incidents) - Confined space hazardsFire safety and egressChemicalPPESafe driving and lockout tagoutThis curriculum also includes 8 hours of classroom training on Electrical Safety and Lockout Tagout including arc flash

Audience Schneider Electric FSRs

Duration 20 hours

Languages English

Pre-requisites N/A

N° of Trainees 3 min to 6 max

Course code GFSH&SC0001001

Locations My Learning Link + Classroom

Required tools Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

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yAdvanced Electrical Safety (LAM only)

Attendees will learn how to:Distinguish Qualified and Unqualified PersonsIdentify electrical safety principals and controlsRecognize guidelines for hazardous energy controlDescribe sources of electric shock, hazards and protectionDetermine sources of arc events, hazards and protection

Course Description: Theory 75 %Electrical Safety Principals and ControlsDefinition of TermsQualified Employee RequirementsTools and EquipmentPrincipals of Hazardous Energy ControlTopics related to electric shock: Hazards, Consequences, Approach boundaries and PPETopics related to electrical arc events: Case studies, Approach Boundaries, Flash Hazard Analysis Methods, Risk Analysis and PPE SelectionPlanning for safe work (local practice) Practical 25 %Real scenario practiceHazard Assessment and Written Work PlanArc Flash Calculator Hands onProper wearing of PPELock out/ Tag out procedure

Audience Schneider Electric FSRs

Duration 2 days

Languages English, Portuguese & Spanish (LAM)

Pre-requisites N/A

N° of Trainees 3 min to 8 max

Course code GSCSAFI000201

Locations Brazil - Cajamar

USA - Fort Lauderdale

On Site, minimum of 6 participants

Required tools Arc-rated clothing

Arc-rated face shield with balaclava or hood

Min class 0 insulated rubber gloves

Safety shoes with composite toe

Heavy duty leather gloves

Cost Please refer to the Global Field Service Pricing Policy

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ySchneider Electric policies and procedures for Partners

The objective is to train the Schneider Electric Partners on the Schneider Electric Global Field Ser-vice policies and procedures defined to train the partners on the correct working procedures on site and to prepare the partner technicians to get product trainings and go to field.

Course Description: Theory 100 %This course is dedicated to partner technicians which they should complete as soon as they are onboarded through the official partner program It is a 1 day classroom training on Schneider Electric Global Field Service policies and procedures and Lockout Tagout including arc flash In this classroom course, the participants will acquire the knowledge of risk factors for arc flash and electrical injuries, preventive measures to reduce those risks, controls in place for the technicians, Lockout Tagout, and emergency response for electrical accidents and injuries

Audience Schneider Electric Certified Service Partners

Duration 8 hours

Languages English

Pre-requisites N/A

N° of Trainees 3 min to 6 max

Course code SERTECI0001118

Locations In country

Required tools Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

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yAnnual 8hr Electrical and General Safety training refresher

After you have completed this training, you will be tested on your understanding of the following required elements:Able to distinguish between Qualified Person and Unqualified PersonsIdentify electrical safety principals and controlsAble to recognize and react properly in case of an electrical related emergencyRecognize guidelines for hazardous energy controlDescribe sources of electric shock, and its hazards, consequences, and methods of protection against electric shockDetermine sources of electrical explosions (arc flash/arc blast), and their hazards, consequences, and methods of protection against electrical explosions

Course Description: Theory 100 %Training refresher general overview of electrical health and safety practices In this course, the participants will acquire the knowledge of risk factors for electrical injuries, preventive measures to reduce those risks, safety controls in place for Schneider Electric, and emergency response for electrical accidents and injuries

Audience Schneider Electric FSRs

Duration 8 hours

Languages English

Pre-requisites N/A

N° of Trainees 3 min to 6 max

Course code SERTECI0001119

Locations In country

Required tools Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

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yBattery Safety

Objectives is to train FSR or Partner on UPS battery risk and operation with focus onUnderstanding battery basics, and their hazards (electrical, chemical, material handling)Perform risk analysis and mitigate risks to lowest level accordinglyCreate a safe working areaPerform operations in energized environment , in safe conditions for himself and the othersMaster making connections, operating procedure and associated actions

Course Description: Theory 60 %Schneider Electric rules reminderBasic battery knowledgeBattery specific risks, how to reduce and control hazardsHow to adapt operating procedure according to battery specific layout and apply accordingly Practical 40 %Perform risk analysisPut in place the right procedure and perform battery replacement operation in real situationCarry out Operations on other UPS batteries connection types

Audience Schneider Electric FSRs and Certified Service Partners

Duration 12 hours

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites Safety Curriculum for FSR

MLL course code GFSH&SC0001001

N° of Trainees 3 min to 6 max

Course code Code creation under process

Locations France - Montbonnot

Brazil - Cajamar

Singapore

Required tools Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

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yElectrical Crisis Management

The objective is to make the FSR aware of what is an electrical crisis situation and to train the FSR on how to behave and communicate during an electrical crisis situation

Course Description: Theory 100 %Its an e-learning curriculum design to learn what is an electrical crisis, how to behave and commu-nicate during an electrical crisisAt the end of this module, you will be able to :Understand what is an electrical crisismake logically technical decisions (assess the situation and manage stress and time)Manage communication workflowAdapt the communication according to the thresholdsAvoid typical mistakes

Audience Schneider Electric FSRs

Duration Less than 0,5 days

Languages English

Pre-requisites N/A

N° of Trainees N/A

Course code SERCROC000002

Locations My Learning Link

Required tools Smartphone/Tablet/Laptop

Cost N/A

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llsField Services Opportunities Detection by FSR

Convert FSRs relationships into increased customer satisfaction level and higher revenues, through opportunities identification.Pre-requisites:Opportunity notification through BFSLocal Services business priorities

Course Description: Theory 100 %This training is designed for Field Services Engineers and Technicians (FSR), to be deployed by local trainersImpact of FSR behaviourBuild relationshipHow to meet customer needs with services offerDealing with sale process for closing

Audience Schneider Electric FSRs

Duration 8 hours

Languages Arabic, Bulgarian, Chinese (Simplified/Traditional), Danish, Dutch, English,

Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian,

Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish,

Turkish

Pre-requisites N/A

N° of Trainees N/A

Course code INFSERI0101

Locations In country

Required tools

Cost Please refer to the Global Field Service Pricing Policy

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llsField Services Opportunities Detection by FSR: Train the trainer

Prepare Field Services internal trainers to deploy “Field Services Opportunities detection by FSR training for local FS teams.This program aims to support the global Lead Management Program led by Global Field Services.Pre-requisite: the participants and their manager will have to attend a preliminary web-meeting approx 1 month before the TTT session.

Course Description: Theory 100 %This 2-days interactive session will develop participants tutorial skills, and help them to deliver “Field Services Opportunities detection by FSR “ training (MLL course ID: INFSERI0101)Participants will learn and develop all required competencies to prepare, run, perform and evalu-ate their sessionsAll practical sequences, exercises, role plays and situations are linked with the core content of the training program to be delivered by the participants to FSRs

Audience Schneider Electric FSRs (internal trainers)

Duration 16 hours

Languages English & French

Pre-requisites The participants and their manager will have to attend a preliminary

web-meeting approx 1 month before the TTT session

N° of Trainees N/A

Course code SERSERI0076001

Locations France - Montbonnot

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools

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llsSoft skills e-Learning for FSR

This curriculum comprises 6 e-learning modules for providing the basic soft skill training to FSRs on business and customers includingReport writingPositive communicationManage difficult situation and Presentation skills

Course Description: Theory 100 %This curriculum is dedicated to FSRs who are new to field service and includes the following 6 basic e-learning courses on soft skills:Managing client dissatisfactionProviding a service that meets the customer’s expectationsWhat is Quality Client Service?It’s Personal: Building a Customer-Centric CultureDealing with clients’ objections (PDF)Asking questions

Audience Schneider Electric FSRs

Duration Less than 0,5 days

Languages English

Pre-requisites N/A

N° of Trainees N/A

Course code Code creation under process

Locations My Learning Link

Required tools Smartphone/Tablet/Laptop

Cost N/A

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Cybersecurity awareness for Field Service Personnel

The objective is to educate FSR on cybersecurity challenges, Do and Don’t, what are the risks, how to follow proper procedures, prevent threat to customer and company environment

Course Description: Theory 100 %In the “Cybersecurity for Schneider Electric Employees” training course, you have learned the cyber threats and prevention methods, your responsibilities as a Schneider Electric Employee to protect your company assets and data, and how you should act if a security incident occursIn the course “Cybersecurity for Field Service Personnel”, you will learn the DO’s and DON’Ts, in order to protect your Customer’s and Company’s environment and dataIf you don’t pay attention to Cybersecurity guidelines, you present a “threat” to the customer’s environmentYou will learn what you should do : Understand the key risks, follow proper cybersecurity proce-duresMake sure you are transparent with both your management and customer, follow the Do’s and Don’ts

Audience Schneider Electric FSRs and all Field Service Personnel at site

Duration Less than 0,5 days

Languages English

Pre-requisites This e-learning is part of Mandatory Cybersecurity Curriculum for FSR, which

include as a pre-requisite to attend the e-learning

”Cybersecurity awareness for all Schneider Electric Employees”

Ref : IPOIPOE0001018

N° of Trainees N/A

Course code Code creation under process

Locations My Learning Link

Required tools Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

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Field Service Processes to Tools for FSRs(LAM to APAC MEA only)

FSR Introduction to:Schneider Safety policyTechnical Escalation ProcessFSR role in the Quality loopService ViewMaint2 toolIB SuiteSpeed/Kioski

Course Description: Theory 80 %Schneider Safety rules for Field ServicesGFS Ambition and GoalsTechnical Escalation ProcessFSR role & behaviour in Quality loopParts Return ProcessFSB purpose, importance, processService View: features, installation, how to useKioski/Speed: features, how to access and useMaint2 OverviewUPS Tuner IntroductionIB Suite Introduction Practical 20 %Maint2 First Steps to create a reportService View NavigationUPS Tuner BasicsIB Suite BasicsSpeed/Kiosk NavigationOn Call Support for IB Suite

Audience Schneider Electric FSRs

Duration 3 days

Languages English, Portuguese & Spanish (LAM) - English (APAC MEA)

Pre-requisites LAM only: Electrical Safe Work Practices training

N° of Trainees 3 min to 6 max

Course code SERTECI0001031

Locations Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Laptop with minimum Windows 7, serial port or USB/Serial converter and

Service View and Maint2/IB Suite software tools installed

Cost Please refer to the Global Field Service Pricing Policy

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Onsite for E&P FSR

The FSR will have the ability to use the OnSite tool to track Installed Base, Execute Work Orders and Generate the Technical Report.

Course Description: Theory 90 %Step by Step users guide for FSR’s for maintenance start up and troubleshooting using new soft-ware package Practical 10 %Exercises creating mock up start up maintence and troubleshooting reports using new software package

Audience Schneider Electric FSRs

Duration 1,5 days face to face training or 2 days if combined with TIPI Training

Languages English

Pre-requisites Must have completed and installed ServiceMax FSA (Field Service Application)

which is part of your BFS training onto your laptops Your BFS user login must

have the appropriate access rights to be able to launch OnSite from the FSR

application

N° of Trainees 6 min to 12 max

Course code ITBSERC0001000

Locations In Country

Required tools Laptop with minimum Windows 7, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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TTT for On-Site E&P Champions

Prepare Field Services OnSite Champions in countries to deploy the Onsite training for Local FS teams.This program by Global Field Services aims to support the deployment of Onsite in the countries.The FSR will have the ability to use the OnSite tool to track Installed Base, Execute Work Orders and Generate the Technical Report.

Course Description: Theory 50 %This 2-days interactive session will develop participants tutorial skills, and help them to deliver “Onsite “ training (MLL course ID: SERTECI0001088)Participants will learn and develop all required competencies to prepare, run, perform and evalu-ate their sessions Practical 50 %All practical sequences, exercises, role plays and situations are linked with the core content of the training program to be delivered by the participants to FSRs

Audience Schneider Electric FSRs

Duration 1,5 days face to face training or 2 days if combined with TIPI Training

Languages English

Pre-requisites Must have completed and installed ServiceMax FSA (Field Service Application)

which is part of your BFS training onto your laptops Your BFS user login must

have the appropriate access rights to be able to launch OnSite from the FSR

application

N° of Trainees 6 min to 12 max

Course code SERTECI0001121

Locations In Country

Required tools Laptop with minimum Windows 7, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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TIPI for FSR (Technical Identification Part Information)

The purpose of this training is to allow the FSR to be comfortable using the TIPI software Tool to search for documents and identify spare parts related to a product range.The FSR will also be able to generate a spare parts short list in order to optimize the service opera-tional process.

Course Description: Theory 50 %Navigation and understanding of online/offline information repository Practical 50 %Exercises to locate relevant techincal information and spare parts identification concluding with an understanding of how to order spare parts

Audience Schneider Electric FSRs

Services Planners

Technical Support

Inside Sales

Duration 0,5 days webex (F2F training optional) or 2 days if combined with

OnSite Training

Languages English

Pre-requisites Install the TIPI software from the service download platform prior to the

training and select the product package according to their expertise Product

package location to be defined

N° of Trainees 6 min to 12 max

Course code SERTECI0001043

Locations All training centres

Required tools Laptop, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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TIPI for selective Users (Technical Identification Part Informa-tion)

The purpose of this training is to allow the FSR to be comfortable using the TIPI software Tool to search for documents and identify spare parts related to a product range.The FSR will also be able to generate a spare parts short list in order to optimize the service opera-tional process.

Course Description: Theory 100 %Navigation and understanding of online/offline information repository and how to create relevant techincal information and spare parts identification concluding with an understanding of how to order spare parts

Audience Schneider Electric FSRs

Services Planners

Technical Support

Inside Sales

Duration 2,5 hours webex (F2F training optional on request)

Languages English

Pre-requisites Install the TIPI software from the service download platform prior to the

training and select the product package according to their expertise Product

package location to be defined

N° of Trainees

Course code SERTECI0001113

Locations Webinar

Required tools Laptop, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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FSA (Field Service Application)

The purpose of this training is to train the FSR in using the new FSA software application tool which is a merge of two applications being ServiceMax MFL Classic and PIQ.

Course Description: Theory 90 %Step by Step guide for FSR’s to understand the differences between FSA and the previous tools used and how to navigate through the functionalities available Practical 10 %Exercises in managing and completing a work order and Install Base and Opportunity notification creation

Audience Schneider Electric FSRs

Duration To be confirmed Can also be available as part of the Onsite training

Languages English

Pre-requisites Install the FSR software from the support document available on box prior to

the training session

N° of Trainees 6 min to 12 max

Course code SERTECI0001089

Locations All training centres

Required tools Laptop with minimum Windows 7, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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Introduction to BFS program

Introduction into the E2E process of BFS including the integration between the different roles and systems.

Course Description: Theory 70 %Case CreationWork Order Creation from a Case & LocationNavigation of the Dispatch ConsoleExecuting the work orderCompleting the Work orderOpportunity ManagementValidating and Closing the Work OrderService Contract creation and management Practical 30 %Live Demostrations based on specific roles and scenarios in the process

Audience All Business Units

Duration 2 hours

Languages English

Pre-requisites N/A

N° of Trainees N/A

Course code SERTECI0001122

Locations Webinar

Required tools Laptop

Cost Please refer to the Global Field Service Pricing Policy

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BFS for FSRMobile for Laptop Version

My Learning Link - This curriculum will train participants on the use of BFS as a field service repre-sentative (FSR user).Once participants have completed the curriculum and successfully passed the test, they will have the knowledge to fulfill the responsibilities as a field service representative by using the BFS envi-ronment.Note: a part of this training is related to ITB only - and these modules are not mandatory - However ITB FSR should complete the non-mandatory modules. No modules specific to the use of an iPad is included in this training. Any courses that were not tagged as “not required” are MANDATORY.

Course Description: Theory 50 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as an FSR Practical 50 %A curriculum broken down into individual courses where the user will be expected to partipate in performing the required actions throughout the simulation

Audience Schneider Electric FSRs

Duration 16 hours

Languages English - Spanish - Turkish - French - Japanese

Pre-requisites N/A

N° of Trainees N/A

Course code ITBSERE0076000

Locations My Learning Link

Required tools Laptop with minimum Windows 7, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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BFS for Delegated AdminClassic Salesforce Version

Curriculum dedicated to the core scope of Delegated Administrators performing on bridge Field Service platform.

Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Deleagted Administrator in the End to End solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to partipate in performing the required actions throughout the simulation

Audience Delegated Admin for BFS

Duration 35 hours

Languages English - Spanish - Turkish - French - Japanese

Pre-requisites N/A

N° of Trainees N/A

Course code SERSERC0001001

Locations My Learning Link

Required tools Laptop with minimum Windows 7, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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BFS for Service SalesClassic Salesforce Version

This curriculum will train you on the use of BFS as a Service Sales Person.Once completed the curriculum and successfully passed the test you will be available to fulfill your job as a Service Sales person by using the BFS environment.Note: Courses that were not tagged as “not required” are MANDATORY.

Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Service Sales operator in the End to End solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to partipate in performing the required actions throughout the simulation

Audience Service Sales (Inside Sales)

Duration 8 hours 15 mins

Languages English - Spanish - Turkish - French - Japanese

Pre-requisites N/A

N° of Trainees N/A

Course code ITBSERC0001005

Locations My Learning Link

Required tools Laptop with minimum Windows 7, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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BFS for CCCClassic Salesforce Version

This curriculum will train you on the use of BFS as a CCC Agent in the Light Environment.Once you have completed the curriculum and successfully passed the test you will be available to fulfill your job as a CCC Agent by using the BFS Light environment.Note: Light meaning that there are no connectors to the ERP system.

Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a CCC agent in the Standalone solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to participate in performing the required actions throughout the simulation

Audience Customer Care Agents

Duration 3 hours 15 mins

Languages English - Spanish - Turkish - French - Japanese

Pre-requisites N/A

N° of Trainees N/A

Course code ITBSERC0001007

Locations My Learning Link

Required tools Laptop with minimum Windows 7, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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BFS for Order Manager - LightClassic Salesforce Version

This curriculum will train you on the use of BFS as a Order Manager by using the BFS Light environ-ment.Once completed the curriculum and successfully passed the test you will be available to fulfill your job as a Order Manager by using the BFS.Note: Light meaning that there are no connectors to the ERP system.

Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Order Manager in the Standalone solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to partipate in performing the required actions throughout the simulation

Audience Order Managers

Duration 7 hours 15 mins

Languages English - Spanish - Turkish - French - Japanese

Pre-requisites N/A

N° of Trainees N/A

Course code ITBSERC0001001

Locations My Learning Link

Required tools Laptop with minimum Windows 7, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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BFS for Oracle Order ManagerClassic Salesforce Version

This curriculum will train you on the use of BFS as a Order Manager by using Oracle.Once completed the curriculum and successfully passed the test you will be available to fulfill your job as a Order Manager by using the BFS environment.Note: Courses that were not tagged as “not required” are MANDATORY.

Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Order Manager in the End to End solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to participate in performing the required actions throughout the simulation

Audience Order Managers

Duration 13 hours

Languages English - Spanish - Turkish - French - Japanese

Pre-requisites N/A

N° of Trainees N/A

Course code ITBSERC0001003

Locations My Learning Link

Required tools Laptop with minimum Windows 7, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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BFS for Planner - LightClassic Salesforce Version

This curriculum will train you on the use of BFS as a Planner in the Light Environment.Once completed the curriculum and successfully passed the test you will be available to fulfill your job as a Planner by using the BFS Light environment.Note: Light meaning that there are no connectors to the ERP system.

Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Planner in the Standalone solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to participate in performing the required actions throughout the simulation

Audience Planners

Duration 15 hours

Languages English - Spanish - Turkish - French - Japanese

Pre-requisites N/A

N° of Trainees N/A

Course code ITBSERC0001002

Locations My Learning Link

Required tools Laptop with minimum Windows 7, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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BFS for Oracle PlannerClassic Salesforce Version

This curriculum will train you on the use of BFS as a Planner by using Oracle.Once completed the curriculum and successfully passed the test you will be available to fulfill your job as Planner by using the BFS environment.Note: Courses that were not tagged as “not required” are MANDATORY.

Course Description: Theory 60 %Step by step simulations to guide you through the processes to complete in order to fulfill your job as a Planner in the End to End solution Practical 40 %A curriculum broken down into individual courses where the user will be expected to participate in performing the required actions throughout the simulation

Audience Planners

Duration 19 hours

Languages English - Spanish - Turkish - French - Japanese

Pre-requisites N/A

N° of Trainees N/A

Course code ITBSERC0001004

Locations My Learning Link

Required tools Laptop with minimum Windows 7, optional Internet connector

Cost Please refer to the Global Field Service Pricing Policy

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SPS Training Program: Lean Awareness

With this 4-hour training session, participants develop their ability to “see the waste”.

Course Description: Theory 50 %Lean basic principles for Services Practical 50 %Serious game to illustrate the lean principles

Audience Schneider Electric FSRs

Duration 0,5 day

Languages English - French - German

Pre-requisites N/A

N° of Trainees N/A

Course code SERMANI000100

Locations To be defined by region

Required tools

Cost Please refer to the Global Field Service Pricing Policy

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SPS Training Program: Lean Key Actors

Be able to actively contribute to a lean project in ServicesKnow & understand the main lean toolsPrerequisite for “Lean for services - Lean leader” training (course code SERMANI000103).

Course Description: Theory 50 %This 4-day training is organized for mixed countries, with Regional leaders, Country Operation excellence team, GFS Operation SPS assessors,to be able to actively contribute to a Lean projectto know and understand the main Lean Toolsto identify and select improvement opportunities Practical 50 %Program:SwimlaneSIM principles & benefitsGlobal planning processLean toolboxSerious game

Audience Regional leaders

Country Operation excellence team

GFS Operation SPS assessors

Duration 4 days

Languages English - French - German

Pre-requisites N/A

N° of Trainees N/A

Course code SERMANI000102

Locations To be defined by region

Required tools

Cost Please refer to the Global Field Service Pricing Policy

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SPS Training Program: Lean Leader

Be able to deploy the Lean approach (alone on simple situation, or with coaching on more com-plex ones).Be able to participate to SPS assessment for Field services.

Course Description: Theory 50 %This 3-day training is organized with mixed countries, for selected Lean Key actors - typically Country operation Excellence team - who have attended the “Lean Key actors” trainingto be able to deploy the Lean Approach and to be able to participate to the SPS for Field Services assessments Practical 50 %Program:Kaizen methodologyChange managementProcess administrationSPS workshop

Audience Country operation Excellence team

Duration 3 days

Languages English - French - German

Pre-requisites SPS Training Program: Lean Key Actor training course

N° of Trainees N/A

Course code SERMANI000103

Locations To be defined by region

Required tools

Cost Please refer to the Global Field Service Pricing Policy

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SPS Training Program: Lean sponsorship

Understand the potential of Lean Management.

Course Description: Theory 50 %This 2-day training is organized in countries, with Operation directors and their reports,to understand the potential of Lean management, and to be able to sponsor the lean projects and transformation Practical 50 %Program:Red & green analysisThe Lean managerIntroduction to SIM ( Short interval management )SPS for field services workshop

Audience Operation directors and their reports

Duration 2 days

Languages English - French - German

Pre-requisites N/A

N° of Trainees N/A

Course code SERMANI000101

Locations To be defined by region

Required tools

Cost Please refer to the Global Field Service Pricing Policy

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On2Data Center

Identify key challenges that customers face in a DC (enterprise, investment, business).Identify DC market trends.Describe how the ISX concept meets those customers’ key challenges.Identify all components of an ISX solution.Identify products and services ordered in the CTO report.Define DCIM and present the DCIM offer from Schneider Electric.Connect a running DCE server and identifies current alarms from the web interface.Access the main online resources for ISX and DCIM.Explain the difference between a Statement of Work and a Technical Statement of work.Check that the room is compliant with ISX requirements.Above all, acquire the foundational awareness of datacentre environment to perform services in a Data Centre.

Course Description: Theory 70 %Datacentre DefinitionDatacentre customers, market, trends and challengesGood practices and applicable standards in datacentresISX ConceptISX offerEnvironmental compliance awarenessDesign Portal, CTO report and Statement of workDCIM Practical 30 %Present datacentre market, trends and challengesFind online documentation and support on www apc com, dcimasset schneider-electric com and dcimsupport apc comWork with CTO reportsConnect to the web interface of DCE

Audience Schneider Electric FSRs

Certified Service Partners

Duration 1,5 days (LAM)

2 days ( Europe/APAC MEA)

Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)

Pre-requisites DDT4 minimum job code highly recommended

N° of Trainees 3 min to 6 max

Course code SERTECI0001094

Locations Denmark - Kolding

Brazil - Cajamar

Singapore

Required tools Laptop with serial port or serial to USB adapter, minimum Windows7 &

access to Service View

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

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On2Software to Networks

Define a protocol.Use the TCP/IP model to illustrate the different protocol levels.Quote the main components of a TCP/IP network.Install and configure a Network Management Card on a private LAN.Upgrade a network Management Card firmware.Explain the functional principle of common protocols encountered in critical facilities environ-ment: SNMP, Modbus, dry contact, Zigbee.Troubleshoot a network connection using simple tools.

Course Description: Theory 50 %TCP/IP layersInterconnection devices on a TCP/IP networkInstallation and basic configuration of a Network Management CardFirmware upgrade of a Network Management CardDry contactsSNMP protocolModbus protocolZigbee ProtocolBasic network troubleshooting Practical 50 %Configuring network settings dynamicallyConfiguring IP address, Subnet mask, Gateway and DNS manuallyInstallation and initial configuration of a Network Management Card 1 and 2 on a private networkFirmware upgrade of a Network Management Card using the FTP protocol, the serial connection and the USB keyUse the web interface to configure dry contact, output relays and environmental alarmsBasic network troubleshooting

Audience Schneider Electric FSRs

Certified Service Partners

Duration 1,5 days (LAM)

2 days ( Europe/APAC MEA)

Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)

Pre-requisites DDT4 minimum job code highly recommended

N° of Trainees 3 min to 6 max

Course code SERTECI0001097

Locations Denmark - Kolding

Brazil - Cajamar

Singapore

Required tools Laptop with serial port or serial to USB adapter, minimum Windows7 &

access to Service View

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

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Netbotz

Being able to introduce the Netbotz product range to a customer: Netbotz 250, 570 and Pods.Being able to explain the value of the environmental and security monitoring and control to a customer.Being able to install, configure and troubleshoot SNMP based Netbotz (Netbotz 250).Being able to install, configure and troubleshoot Netbotz appliances, sensor pods, wireless pods, sensors, wireless sensors and licenses.Being able to upgrade the appliances and sensor pods (sensor pods, rack access pods and camera pods).Being able to configure with Advanced View software the monitoring and the control of all the devices in the datacentre infrastructure.Being able to build the alerts notification policies, based on alerts and actions.

Course Description: Theory 50 %Security and environmental monitoringOverview of Netbotz rangeInstallation and configuration of Netbotz appliances, sensors pods, wireless pods, sensors, wireless sensors and licencesThe thresholds, the actions and alerts notification policies Practical 50 %Mechanical InstallationEntering network settingsConfiguring alerts, actions and profiles (notification policies)Capture settings (video clips)Pod sharing and SNMP device discovery to use one appliance as the supervisorConfiguring rack access podsConfiguring Zigbee wireless sensors podsConfiguring Netbotz 250Troubleshooting

Audience Schneider Electric FSRs

Certified Service Partners

Duration 3 days (LAM)

4 days (Europe/APAC MEA)

Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)

Pre-requisites On2Software to Networks

On2Data Center

N° of Trainees 3 min to 6 max

Course code SERTECI0001001

Locations Denmark - Kolding

Brazil - Cajamar

Singapore

Required tools Laptop with serial port or serial to USB adapter, minimum Windows 7

USB memory stick (2-4 GB)

Cost Please refer to the Global Field Service Pricing Policy

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StruxureWare for Data Center Expert

Understand the full range of DCE’s (Basic, Standard, Enterprise, Virtual) that monitor and control all datacenter’s infrastructure devices.Install, configure and troubleshoot DCE and enter licences.Upgrade the software of DCE and the FirmWare of all monitored devices.Use the full client DCE in order to administrate DCE and to monitor and control all the devices in the datacenter infrastructure.Configure alerts and notification policies.Training includes information about the new Cloud based DCIM service “EcoStruxure Asset Advisor”.

Course Description: Theory 30 %Presentation and demonstration of Data Center Expert features and discussions in class to support learning Strong focus on Hands on part Practical 70 %Installation of StruxureWare Data Center Expert: physical and virtual DCE versionUpgrade DCE software and upgrade device’s firmware using the FW catalogueEntering network settings on P1 and P2 comm port (public and private network)Register assets and licences entitlement with DCIM EntitlementDiscovering devicesConfiguring DCE for backup and external storageConfiguring alerts and notification policiesSurveillance optionBMS integrationUsers administrationOverview of SNMP 3rd party and Modbus TCP configuration using gatewayTroubleshooting

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days

Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)

Pre-requisites Netbotz

Field experience (recommended)

N° of Trainees 3 min to 6 max

Course code SERTECI0001002

Locations Denmark - Kolding

Brazil - Cajamar

Singapore

Required tools Laptop with serial port or serial to USB adapter, minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

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Netbotz and StruxureWare for Data Center Expert Upgrade (SSU)

Being able to install and configure the latest version of Netbotz and StruxureWare Data Center Expert as per CTO report.It is recommended to attend this training on a regular basis (once a year) to stay updated with software novelties.

Course Description: Theory 25 %Presentation of the latest product and software releases, reminder about service SKUOverview of ongoing projects (future releases) Practical 75 %Practice with the latest products and version available on the date of the training with two objec-tives:1 Refresh trainee’s skill for the ones who do not practice on a regular basis2 Get familiar with the novelties of the products

Audience Schneider Electric FSRs

Certified Service Partners

Duration 3 days

Languages English (Europe) - English, Portuguese & Spanish (LAM)

Pre-requisites Attended Netbotz and StruxureWare for Data Center Expert trainings no more

than 2 years ago

N° of Trainees 3 min to 6 max

Course code SERTECI0001002

Locations Denmark - Kolding

Brazil - Cajamar

Required tools Laptop with serial port or serial to USB adapter, minimum Windows 7

USB memory stick (2-4 GB)

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

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Struxureware Data Center Operation V 8 x: Installation to Con-figuration

Installation & Configuration of Data Center Operation.Covering module: Base Software, CoLo, Change (workflow), Portal, Server Access, ITPC.

Course Description: Theory 60 %Installing and configuring a DCO serverModelling a Datacentre, understanding Client functionality, user configuration, connecting exter-nal systems, Work order handling w Change module, Colo server and client functionality, Network Management, Portal Practical 40 %Installing server and performing lab exercises covering: Install Clients, create DataCenter model, configure users, setup external system, create and handle work orders, CoLo configuration, Net-work configuration, Portal setup

Audience Schneider Electric FSRs

Certified Service Partners

Duration 3 days

Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)

Pre-requisites On2Software to Networks

On2Data Center

Field experience and Data Center Expert certification highly recommended

N° of Trainees 3 min to 6 max

Course code SERTECI0001004

Locations Denmark - Kolding

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Laptop minimum requirement: Processor:

2 GHz Intel Core 2 Duo or equivalent, 500 MB hard disk space, 4 GB RAM,

Display resolution 1024x768, Operating System: minimum Windows 7 or Linux

(mainly tested on Ubuntu)

Have administration rights on the computer

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

49

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StruxureWare Data Center Operation V 8 x: Power to Capacity

Installing and using DCO Capacity module.Understanding Capacity calculations and functionality - Redundancy, Power Path configuration, DC&Single Phase modelling, Customer Properties&Tags ITO module.

Course Description: Theory 60 %Installing and using the Capacity module Redundancy configurations, Power Path setup, Power calculations, Warnings and Errors, Power Strategies, Tags&Custom Properties, IT Optimize Practical 40 %Installing license, Calculating power scenarios, Setup Power dependency, understand warnings & errors, model Direct Current setup, ITO

Audience Schneider Electric FSRs

Certified Service Partners

Duration 2 days

Languages English (Europe) - English, Portuguese & Spanish (LAM) - English (APAC MEA)

Pre-requisites StruxureWare Data Center Operation 8 x: Installation & Configuration

N° of Trainees 3 min to 6 max

Course code SERTECI0001005

Locations Denmark - Kolding

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Laptop minimum requirement: Processor:

2 GHz Intel Core 2 Duo or equivalent, 500 MB hard disk space, 4 GB RAM,

Display resolution 1024x768, Operating System: minimum Windows 7 or Linux

(mainly tested on Ubuntu)

Have administration rights on the computer

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

50

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Struxureware Data Center Operation: Energy Efficiency

Understanding Energy Efficiency concept and configuration of Energy Efficiency.Day 1 is a classroom training (theory and hands-on).Day 2 is held in a Data Center facility (Kolding site).

Course Description: Theory 50 %Basic and advanced understanding of the Energy Efficiency conceptsPUE configurationPower dependency configurationThe scripting languageUnderstanding the power loss curveWorking with measured and/or estimated values Practical 50 %Basic configuration of Energy efficiency in the classroom (day 1) Real configuration at a customer site or in the local Data Center The participants, in groups, will do a complete Energy Efficiency configuration, supervised by the trainer and with assistance from the Data Center manager (day 2)

Audience Schneider Electric FSRs

Certified Service Partners

Duration 2 days

Languages English (Europe)

Pre-requisites StruxureWare Data Center Operation: Capacity

Field experience with Operation & Capacity before attending is recommended

N° of Trainees 3 min to 6 max

Course code SERTECI0001006

Locations Denmark - Kolding

Required tools Laptop minimum requirement: Processor:

2 GHz Intel Core 2 Duo or equivalent, 500 MB hard disk space, 4 GB RAM,

Display resolution 1024x768, Operating System: Minimum Windows 7 SP 2 or

Linux (mainly tested on Ubuntu)

Have administration rights on the computer

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

51

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Struxureware Data Center Operation v 8x Update Training

Trainees are informed about and trained in the latest features in Data Center Operation and CoLo + Capacity module Training is based on latest training materials (8x).It is recommended to attend this training on a regular basis (once a year) to stay updated with software novelties.

Course Description: Theory 50 %A comprehensive overview of any changes and new functionalities that have been added to the latest versions of Data Center Operation and CoLo Introduction to new service SKUs Overview of ongoing projects (future releases) Practical 50 %Hands-on labs covering all major changes in the software

Audience Schneider Electric FSRs

Certified Service Partners

Duration 2 days

Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites StruxureWare Data Center Operation Installation and Configuration & Struxure-

Ware Data Center Operation: Power & Capacity - earlier version

N° of Trainees 3 min to 6 max

Course code SERTECI0001007

Locations Denmark - Kolding

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Laptop minimum requirement: Processor:

2 GHz Intel Core 2 Duo or equivalent, 500 MB hard disk space, 4 GB RAM,

Display resolution 1024x768, Operating System: Minimum Windows 7 or Linux

(mainly tested on Ubuntu)

Have administration rights on the computer

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

52

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Ecostruxure Asset Advisor - Awareness for FSRs

Trainees are explained the functionality of EcoStruxure Asset Advisor.Enabling them to introduce the concept to customers.

Course Description: Theory 100 %Using PowerPoint presentation and some live demo, the trainees are introduced to EcoStruxure Asset Advisor functionality.

Audience Power and Cooling FSRs and Schneider personnel working with the solution in

general

Duration 1 hour (webinar)

Languages English

Pre-requisites Experience with Datacentre facilities and DC Infrastructure equipment

N° of Trainees

Course code SERTECI0001103

Locations Webinar

Required tools None for the duration of the training Assuming they have a PC to be able to

participate in Webinar

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

53

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Ecostruxure Asset Advisor - Technical Deep Dive for Software FSRs

Trainees are explained the functionality of EcoStruxure IT Enabling them to perform defined instal-lation services - WDISEOINST, WDSIERINST.

Course Description: Theory 100 %Using PowerPoint presentation and some live demo, the trainees are introduced to EcoStruxure IT functionality The technical configuration is explained and the trainees are prepared to perform installation services as well as troubleshooting

Audience Software FSRs and CCC/support teams

Duration 2 hours (webinar)

Languages English

Pre-requisites Experience with Schneider DCIM solutions and certified on DC Expert software

N° of Trainees

Course code SERTECI0001104

Locations Webinar

Required tools None for the duration of the training Assuming they have a PC to be able to

participate in Webinar

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

54

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Ecostruxure Asset Advisor - NOC software for Service Bureau personnel

Trainees must understand and be able to operate the NOC app, to provide the Service Bureau offer to customers and Schneider organization.

Course Description: Theory 60 %Using presentations and cases, the trainees are taught how to operate the NOC app as well as the processes underlying the work in Service Bureaus Practical 40 %Cases using the system are incooperated, to support learning

Audience Employees and managers of Service Bureau

Duration 3 days

Languages English

Pre-requisites IT or Technology background

3phase/1phase UPS, Cooling & DCE product knowledge

Data center environment understanding

Troubleshooting of data center infrastructure products

Understand how to interact with and help customers

Understand when to escalate cases

Local language support

IT or Technology background

N° of Trainees

Course code SERTECI0001105

Locations Arranged onsite at Service Bureau locations

Required tools The location must be equipped with a server installation and workstations for

each participant for running the NOC app - Including having Zendesk licenses

available for all user

Cost Please refer to the Global Field Service Pricing Policy

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nAdvantage max 2 0

This course is intended to Data Center FSR’s who will deliver the Advantage Max 2 0 service: the Data center health check.A Data Center FSR is an experienced Power or Cooling or Software FSR, agile with IT (laptop, tab) and with a strong will to address an holistic view of the computer room including power, air distri-bution, cooling, rack management and floor layout management.After completion of this course, trainees will be able:To install, configure and use the AMDC software (Advantage Max for Data Center)To reinstall AMDC because licences are given for 6 monthsTo collect and measure relevant data in the Data CenterTo use Advantage Max option in MAINT softwareTo understand the ranking for the resultTo generate and present the health check report to the customer

Course Description: Theory 50 %Introducing Advantage Max’s offerPresentation of Advantage Max’s option into MAINT (trending and capacity)Presentation and configuration of AMDC software for Datacentre health checkData collection methodology and measurement tools usageUnderstand the criteria involve in the health check rankingGenerate and present reports to customersUnderstand the recommendations suggested to customers to improve his Datacentre Practical 50 %Using the option Advantage Max in MAINTInstall, configure and use software AMDCCollecting the data in a real DatacentreBuild and present the resulted report to customerThe training includes an assessment in a real datacentre

Audience Schneider Electric FSRs

Certified Service Partners

Duration 3,5 days

Languages English (Europe / APAC MEA) - French (Europe)

Pre-requisites Induction to Data Centrewww

Field experience in datacentre environment recommended prior to attend

N° of Trainees 3 min to 6 max

Course code SERSERI0076001

Locations France - Montbonnot

Singapore

Required tools AMDC for Datacentre Assessment run on minimum Windows (32 or 64 bits)

with minimum 8GB of RAM memory (8 GB highly recommended)

Virtualization technology activated in BIOS

Cost Please refer to the Global Field Service Pricing Policy

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nEcoAisle +

Solution overviewSite planningInstallation/Hands onUsing the ISX CTO reportISX solutions for power and data cabling

Course Description: Theory 20 %Data Center safety topics for ISX and EcoAisle solutionSiteplaning using EcoAisle installation manualsSiteplanning according to CTO report Practical 80 %Assembly of ISX Solution according CTO reportCeiling assembly (LED, Drop ceiling, power supplies, cabling)Door assembly (Sliding + Curtain + AFC)Ducting assemblyCable ladder, Cable and Data partition through cable management, A-Link, Surveillance according to CTO report

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM)

Pre-requisites N/A

N° of Trainees 3 min to 6 max

Course code SERTECI0001092

Locations Denmark - Kolding

Brazil - Cajamar

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Safety gloves

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

57

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nEcoAisle Standard For Installers

Solution overviewSite planningInstallation/Hands onUsing the ISX CTO report

Course Description: Theory 20 %Data Center safety topics for ISX and EcoAisle solutionSiteplaning using EcoAisle installation manualsSiteplanning according to CTO report Practical 80 %Assembly of ISX Solution according CTO reportCeiling assembly (LED, Drop ceiling, power supplies, cabling)Door assembly (Sliding + Curtain + AFC)Ducting assemblyDucting assembly

Audience Installers

Duration 5 days

Languages English

Pre-requisites N/A

N° of Trainees 3 min to 6 max

Course code SERTECI0001093

Locations Denmark - Kolding

Required tools Safety shoes

Laptop with minimum Windows 7

Safety gloves

Cost Please refer to the Global Field Service Pricing Policy

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Audience Schneider Electric Senior FSRs

System Engineers

Project Managers

Duration 5 days

Languages English

Pre-requisites Data Center Experience mandatory

Product certification on Galaxy UPS’s, InRow DX/InRoom DX/Chiller, or Netbotz

/ Data Center Expert recommended

N° of Trainees 3 min to 6 max

Course code SERTECI0001095

Locations Spain

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

Prefabricated Data Center Solution TrainingContainer and module

Introduction to the Prefab Solution offerPrefab structure container and modulePrefab substructures and SystemsCooling in PrefabPower in PrefabPower distributionInstallationStart up and CommissioningPreventive Maintenance activities

Course Description:Theory 50 %Safety in Prefab environmentDefinition of the different Prefab solutionsSubsystems: Firesuppresion, Access control etcPower distribution system: Panel, UPS etcPrefab Cooling solutionsThermodynamics in Prefab modulesInstallation considerationsStart up and Commissioning tasksPreventive Maintenance activities: Siteforms etcPrefab escalation and resources

Practical 50 %Module identification (if available)Subsystem identificationAccess control systemsCooling system start up (if available)Power system start up (if available)Full scale module start up (if available)Identification of PM activities on modules

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nHyper Pod

Solution overviewSite planningInstallation/Hands onUsing the ISX CTO reportCooling solutions

Course Description: Theory 20 %Data Center safety topics for ISX and EcoAisle solutionSiteplaning using IT Pod installation manualsSiteplanning according to CTO report Practical 80 %Assembly of ISX Solution according CTO reportCeiling assembly (LED, Drop ceiling, power supplies, cabling)Door assembly (Sliding + Curtain + AFC)Ducting assembly

Audience Schneider Electric FSRs

Certified Service Partners

Duration 3 days

Languages English

Pre-requisites N/A

N° of Trainees 3 min to 6 max

Course code SERTECI0001096

Locations Denmark - Kolding

Required tools Safety shoes

Laptop with minimum Windows 7

Safety gloves

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

60

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erOn2Power

FSR knows and understands:System earthing arrangementBreakers and selectivityUPS operation principlesGeneral specifications for an UPSTechnical fundamentals on UPS

Course Description: Theory 80 %Safety process at the training centerSystem Earthing arrangementIdentification of Breaker type and selectivityMimic diagramSimple procedures: Turn to Normal and to By-Pass positionsHarmonicsTHDu, THDi, Pf, Cos phi1, P(w), S(VA)Product range overviewBattery management state of art and best practicesRectifier Converter: Input Power FactorBattery operation: Battery voltageCharger Converter: Charging currentInverter Converter: Synchronisation with By-pass, Overload, LimitationAC By-pass Static Switch Converter: Transfer with and without break

Practical 20 %Mimic diagramSimple procedures: Turn to Normal and to By-Pass positionsRectifier Converter: Input Power FactorBattery operation: Battery voltageCharger Converter: Charging currentInverter Converter: Synchronisation with By-pass, Overload, LimitationAC By-pass Static Switch Converter: Transfer with and without break

Audience Schneider Electric FSRs

Certified Service Partners

Duration 3 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites FSR Process & Tools for FSR (APAC MEA & LAM only)

Safe Electrical Work Practices training (LAM only)

N° of Trainees 3 min to 6 max

Course code SERTECI0001086

Locations France - Montbonnot

Denmark - Kolding

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7, serial port or USB/Serial converter

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

61

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erMaint 2

Be able to generate start-up, preventive maintenance and break fix report.Note: No licence is provided with the course

Course Description: Theory 25 %Advantages of Maint 2 report for services interaction Practical 75 %Create start-up, maintenance and break fix report following different on-site situationsMaint 2 report explanation to customer

Audience Schneider Electric FSRs

Certified Service Partners with Maint 2 Licence

Duration 1,5 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites Attend least Step one of the 1st UPS Product Training

N° of Trainees 3 min to 6 max

Course code SERTECI0001033

Locations France - Montbonnot

Denmark - Kolding

Brazil - Cajamar

Singapore

Required tools Laptop with minimum Windows 7, serial port or USB/Serial converter and

Maint2 software tools installed

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

62

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erSUXA one-phase(products: SURT, SURTD, SRT, Symmetra LX)

Introduction to single phase UPS’s range (SURT, SURTD, SRT, Symmetra LX) and how to handle service activities.Start-up, preventive maintenance and troubleshooting activities.Usage of the UPS through the network management communication (NMC2) board.This training explains the genesis of the Symmetra PX (Recommend to attend before signing up for Symmetra PX training).A cables kit (for the UPS’s service port interface) is provided to each participant during the course.The kit cost is charged in addition to the training fees (Europe Only).

Course Description: Theory 50 %The ISX offer: SURT, SURTD, the new range of SRT , Symmetra LX product range and related docu-mentationISX solution conceptsOverview of on line technology smart UPS: SURT, SURTD , SRT , and the modular/redundant UPS: Symmetra LXInstallation, start-up and operation proceduresBattery configurationsFirmware upgrade of the UPS comm board and the Power view display Practical 50 %Operation and configuration of SURT, SURTD , SRT and Symmetra LXTechnical service proceduresTroubleshootingNetwork Management Card configuration and firmware upgrade

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days

Languages English & French (Europe) - English (APAC MEA)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001014

Locations France - Montbonnot

Singapore

Required tools Safety shoes & PPE

Laptop with serial port or serial to USB adapter, minimum Windows 7 & access

to Services View

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

63

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erSUXA one-phase(products: SURT, SURTD, SRT(LAM only)

Introduction to single phase UPS’s range (SURT, SURTD, SRT) and how to handle service activities.Start-up, preventive maintenance and troubleshooting activities.Usage of the UPS through the network management communication (NMC2) board.

Course Description: Theory 50 %The ISX offer: SURT, SURTD, the new range of SRT and related documentationISX solution conceptsOverview of on line technology smart UPS: SURT, SURTD and SRTInstallation, start-up and operation proceduresBattery configurationsFirmware upgrade of the UPS comm board Practical 50 %Operation and configuration of SURT, SURTD and SRTTechnical service proceduresTroubleshootingNetwork Management Card configuration and firmware upgrade

Audience Schneider Electric FSRs

Certified Service Partners

Duration 2 days

Languages English, Portuguese & Spanish (LAM)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001015

Locations Brazil - Cajamar

USA - Fort Lauderdale

Required tools Safety shoes & PPE

Laptop with serial port or serial to USB adapter and minimum Windows 7

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

64

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erSUXA three-phase(products: SUVT/G3500)

Smart-UPS VT and Galaxy 3500 mechanical installation & communication wiring for single and parallel configuration.Start-up, preventive maintenance and troubleshooting activities.Know how to install and use UPS tuner for Smart-UPS VT and Galaxy 3500.Usage of the UPS through the network management communication (NMC2) board.A cables kit (for the UPS’s service port interface) is provided to each participant during the course.The kit cost is charged in addition to the training fees (Europe Only).

Course Description: Theory 50 %Technical overview of SUVT, Galaxy3500 and Battery XR systems,Galaxy 3500 power module designInstallation, start-up and operation procedures of SUVT and G3500 in single and parallel modeBattery configurations Practical 50 %Technical service proceduresSUVT & G3500 mechanical assemblySUVT & G3500 single and parallel installation, configuration and operationSUVT & G3500 Commissioning and start-up proceduresInstallation of UPS tuner for SUVT & G3500SUVT & G3500 UPS tuner usage and FW upgrade of the power moduleXR battery configurationsTroubleshootingNetwork Management Card configuration and firmware upgrade

Audience Schneider Electric FSRs

Certified Service Partners

Duration 3,5 days

Languages English & French (Europe) - English (APAC MEA)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001016

Locations France - Montbonnot

Singapore

Required tools Safety shoes & PPE

Laptop with serial port or serial to USB adapter, minimum Windows7 & access

to Services View

UPS Tuner for SUVT/G3500 installed for Schneider FSRs only

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

65

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erSUXA three-phase(products: Symmetra LX - SUVT/G3500)(LAM only)

Symmetra LX, SUVT and Galaxy 3500 mechanical installation & communication wiring for single and parallel configuration.Start-up, preventive maintenance and troubleshooting activities.Know how to install and use UPS tuner for Smart-UPS VT and Galaxy 3500.Usage of the UPS through the network management communication (NMC2) board.This training explains the genesis of the Symmetra PX (Recommend to attend before signing up for Symmetra PX training).

Course Description: Theory 50 %Technical overview of Symmetra LX , SUVT, Galaxy3500 and Battery XR systems,Galaxy 3500 power module designInstallation, start-up and operation procedures of SUVT and G3500 in single and parallel modeBattery configurations Practical 50 %Technical service proceduresSymmetra LX and SUVT & G3500 mechanical assemblySymmetra LX and SUVT & G3500 single and parallel installation, configuration and operationSUVT & G3500 Commissioning and start-up procedures Installation of UPS tuner for SUVT & G3500SUVT & G3500 UPS tuner usage and FW upgrade of the power moduleXR battery configurationsTroubleshootingNetwork Management Card configuration and firmware upgrade

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English, Portuguese & Spanish (LAM)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001017

Locations Brazil - Cajamar

USA - Fort Lauderdale

Required tools Safety shoes & PPE

Laptop with serial port or serial to USB adapter, minimum Windows7 & access

to Services View

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

66

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erSymmetra PX2

Symmetra PX 48-160kW and all enclosures XR ; PDU-XRCommissioning and start-up proceduresPreventive and unscheduled maintenanceISX solution conceptsTechnical service proceduresBe familiar with Maintenance Bypass Panel typesBe familiar with PDU rangeLAM only: Symmetra PX2 model 100kW in 208V will also be covered

Course Description: Theory 30 %The product range and related documentationTechnical overview of Symmetra PX2 and Battery XR configurationsInstallation and commissioning proceduresStart-up proceduresTechnical overview of PX and PDUsBattery configurations Practical 70 %Mechanical AssemblyCommissioning and start-up proceduresDownloading service information proceduresFirmware upgrade proceduresNetwork Management Card configuration and operationPDU configurationTroubleshootingUse of UPS Tuner

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites On2Power

SUXA Training recommended

N° of Trainees 3 min to 6 max

Course code SERTECI0001019

Locations France - Montbonnot

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Safety shoes & PPE

Laptop with serial port or Serial to USB adapter, minimum Windows 10

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

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Pow

erSymmetra PX500

Complete mechanical and electrical installation & communication wiring.Start-up, preventive and unscheduled main-tenance activities for single and parallel UPS systems (In LAM both 400V and 480V will be covered).

Course Description: Theory 40 %The product range and related documentationTechnical overview of Symmetra PX500 and Battery XR configurationsAncillary monitor boardInstallation and commissioning proceduresStart-up proceduresSingle & Parallel variantsParallel modeTopology

Practical 60 %Mechanical / electrical orientationUser operationMechanical assemblyCommissioning and start-up proceduresDownloading and interpreting service LogsMaintenance Bypass Panel configurationBattery configurationDistribution configurationA-Bus, P-Bus, C-Bus configurationNMC configuration and operationFirmware upgradeTroubleshooting

Audience Schneider Electric FSRs

Certified Service Partners

Duration 8 days (Europe / APAC MEA)

10 days (LAM)

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites Symmetra PX2

2 years field experience (DDT4)

N° of Trainees 3 min to 6 max

Course code SERTECI0001020

Locations Denmark - Kolding

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Safety shoes & PPE

Laptop with serial port or Serial to USB adapter , minimum Windows 10

For Laptop, power outlet adaptor adapted to training centre’s outlets

Cost Please refer to the Global Field Service Pricing Policy

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erSymmetra MW

Complete mechanical, electrical & communication installation.Start-up, preventive and unscheduled maintenance activities for single and parallel MW UPS sys-tems.Delta Conversion topology and functionality and behaviour.

Course Description: Theory 40 %Product range and related documentationTechnical overview of componentsInstallation & commissioning proceduresSystem start-up methodsService proceduresCAN Bus configurationParallel modeDelta Conversion topologyEBS and IBS version also the new 800-1000 IBS Practical 60 %Mechanical installationElectrical installationDisplay configurationService proceduresFirmware upgradesComponent analysisTroubleshooting

Audience Schneider Electric FSRs

(Not open for registration for Certified Service Partners)

Duration 10 days

Languages English (Europe)

Pre-requisites Any simple 3 phase product training

2 years field experience (DDT4)

N° of Trainees 4 min to 6 max

Course code SERTECI0001018

Locations Denmark - Kolding

Required tools Safety shoes

Access to ServiceView

Laptop with serial port or Serial to USB adapter, minimum Windows 7

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

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69

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erGalaxy 300 to 300i

Basic and transverse knowledge on all prod-ucts.Start-up, preventive and unscheduled main-tenance activities for single and parallel UPS systems.

Course Description: Theory 60 %Safety processEnvironment basis knowledgeUPS operation principleBypass procedureStart-up procedureTroubleshooting procedureStudy of Power Supply boardStudy of rectifier and inverterStudy of unitary couplingCharger operationBattery operationStudy of main specificationsStudy overload sequenceSpecial functionsStudy of parallel modeStudy of main parallel specifications

Practical 40 %Handling productMeasurement of characteristicsStart-up, Preventive and Break-fix maintenance in detailIdentification of convertersUPS Tuner explanationBreak-fix identification and procedureDisplay and autonometer explanation

Audience Schneider Electric FSRs

Certified Service Partners

Duration 09 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001071

Locations France - Montbonnot

Brazil - Cajamar

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

UPS tuner cable (USB/USB)

Measuring equipment used on site

Cost Please refer to the Global Field Service Pricing Policy

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70

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erGalaxy 3000

Start-up, preventive and unscheduled maintenance activities for single and parallel UPS systems.

Course Description: Theory 60 %Safety process at the training centreGalaxy 3000 General Information, Principle and CharacteristicsFunctions, Associated Tools and Power SuppliesPFC converterBattery ModeCharger converterInverter converterBy-Pass converterOverload managementLiquid cooling explanationParallel Mode Practical 40 %Operating sequenceStart-up, preventive maintenance and break-fix activitiesUPS TunerFault finding procedureStrat-up procedure of Single UPS’s and Parallel UPS’s with external by-pass cabinetCalibration and Downgraded modeDisassembly and Draining procedures

Audience Schneider Electric FSRs

Certified Service Partners

Duration 8 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001076

Locations France - Montbonnot

Brazil - Cajamar

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7, serial port or USB/Serial converter

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

71

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erGalaxy 5000/5500

Attendees will learn how to install, start-up, operate and troubleshoot Galaxy 5000/5500 models up to 120kVA in 400V plus (in LAM only) up to 130kVA in 480V.Unitary and Parallel, unscheduled maintenance and all communication interfaces.

Course Description: Theory 60 %PFC rectifierNeutral legInverter single and parallel modeBattery modePrinciples & characteristicsOverload detectionsPower supply boardChargerDowngraded modeStandard signallingSpecial functionsServicesViewBasics: Security, BatteryParallel mode

Practical 40 %Operating sequences and testsDifferent components:o single and parallelDismantling critical subassembliesFault finding with UPS TunerCommunication options, the display and back-up time meterTroubleshootingCommissioning and preventive maintenance

Audience Schneider Electric FSRs

Certified Service Partners

Duration 8 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites Any simple 3 phase product training

6 months field experience

N° of Trainees 3 min to 6 max

Course code SERTECI0001078

Locations France - Montbonnot

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7, serial port or USB/Serial converter

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

72

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Pow

erGalaxy 6000/9000

CommissioningPreventive and unscheduled maintenanceAll communication interfaces

Course Description: Theory 60 %Principles and characteristicsOverload detectionsPower supply boardStandard chargerDouble bridge charger and anti-harmonic filtersInverterUPS in parallelUPS to up 900kVASingle and parallel coupling partOffline coupling partStandard signallingSpecial functionsServicesViewBasics: Security, Battery, Teleservice, Solu-tion-Pac software

Practical 40 %Operating sequences and testsDifferent components: single, parallel, bypass cabinetDismantling and troubleshooting critical subas-sembliesFault finding with UPS TunerTesting charger, Static Switch, InverterCommunication options, display and back-up time meterInstallation of displayCommissioningPreventive maintenance

Audience Schneider Electric FSRs

Certified Service Partners

Duration 10 days

Languages English & French (Europe) - English (APAC MEA)

Pre-requisites On2Power

Certified on any of the simple products

2 years field experience - DDT4

N° of Trainees 3 min to 6 max

Course code SERTECI0001080

Locations France - Montbonnot

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7 and serial port or serial to USB converter

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

73

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erGalaxy 7000

Start-up, preventive and unscheduled mainte-nance activities for single, modular and parallel UPS systems.

Course Description: Theory 60 %Safety process at the training centerSafety process at the training centerGalaxy 7000 General InformationFunctions, Associated Tools, and Power Sup-pliesPFC FunctionNeutral Leg FunctionInverter FunctionAC Bypass and Coupling FunctionBatteries and Chopper FunctionOverloads and DeratingVentilation FunctionModular PrincipleDowngraded ModeMaintenance and CommissioningInstallation with SSCEfficiency Booster ModeEco modeSPoT modeGalaxy 7000 1MVAService View Galaxy 7000

Practical 40 %Handling productIdentification of componentsPower supply pathUse of UPS TunerManual modeStart-up, Preventive and Break-fix maintenance in detailTroubleshootingFirmware upgradeSingle, Modular, and parallel with SSC modeEBM - SPoT Mode

Audience Schneider Electric FSRs

Certified Service Partners

Duration 10 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites Any simple 3 phase product training

2 years field experience - DDT4

Galaxy 5000 recommended

N° of Trainees 3 min to 6 max

Course code SERTECI0001081

Locations France - Montbonnot

Brazil - Cajamar

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 10 and serial port or serial to USB converter

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

74

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erGFC Shore

Commissioning, Preventive and unscheduled maintenanceAll communication interfaces

Course Description: Theory 70 %Principles and characteristicsArchitectures availableFunctionalityCommunicationExternal Control SystemStandard signalling Practical 30 %Operating sequences and testsUtilisation of UPS TunerTroubleshootingCommissioningPreventive maintenance

Audience Schneider Electric FSRs

Certified Service Partners

Duration 3 days

Languages English & French

Pre-requisites G7000 Certified Trainees after on site period (2years-DDT4)

N° of Trainees 3 min to 6 max

Course code SERTECI0001085

Locations France - Montbonnot

Required tools Laptop with minimum Windows 7

Laptop with serial port or USB/Serial converter

Safety shoes

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

75

OperationsBack to Homepage

Pow

erGalaxy PW

Commissioning, preventive and unscheduled maintenance All communication interfaces (In LAM 480V will be covered)

Course Description: Theory 60 %Principles and characteristicsPower supply boardStandard chargerInverterInverter in parallelSingle and parallel coupling partOffline mode coupling partStandard signallingOverload detectionsModification notesBasics: Security, Battery, Solution-Pac software Practical 40 %Operating sequences and testsDifferent components: single-parallel and offlineDismantling critical subassembliesFault finding with UPS TunerTesting the charger, SS, inverterCommunication options, display, back-up meterTroubleshootingCommissioningPreventive and unscheduled maintenance methods

Audience Schneider Electric FSRs

Certified Service Partners

Duration 8 days

Languages English & French (Europe) - English (LAM) - English (APAC MEA)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001083

Locations France - Montbonnot

West Kingston

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7 and serial port or USB/Serial converter

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

76

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Pow

erGalaxy VS

Galaxy VS rangeCommissioning and start-up proceduresPreventive and unscheduled maintenanceGVS solution conceptsTechnical service procedures

Course Description: Theory 60 %General InformationGeneral System Principle and Component DescriptionPriorities and Operational ModesSafety RegulationsOperating and Display MenusStatus and Alarm IndicationsCommissioning for Alpha productSoftware & HardwareMaintenance & TroubleshootingSystem DrawingsGVS ServicesGVS Installation

Practical 40 %Mechanical AssemblyCommissioning and start-up proceduresDownloading service information proceduresFirmware upgrade proceduresNetwork Management Card configuration and operationTroubleshootingUse of UPS Tuner

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001128

Locations France - Montbonnot

Brazil - Cajamar

Singapore

Required tools Safety shoes & PPE

Laptop with serial port or Serial to USB adapter, minimum Windows 10

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

77

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Pow

erGalaxy VM

Complete mechanical, electrical installation & communication wiringStart-up, preventive and unscheduled mainte-nance activities for single and parallel Galaxy VM systemsOperationTopology (In LAM both 400V and 480V will be covered)

Course Description: Theory 40 %System OverviewTechnical OverviewUser InterfaceStart-Up Behaviour and Operating ProceduresTopologyBattery OverviewCommunicationAlarms and LogsUPS TunerParallel OperationsStart-Up (Commissioning) ProceduresFirmware UpdateTroubleshootingSPoT Power TestsPreventive MaintenanceMechanical and electrical Installation

Practical 60 %Mechanical / electrical orientationUser operationMechanical assemblyCommunicationCommissioning and start-up proceduresDownloading and interpreting service informa-tionBattery configurationDistribution configNMC configuration and operationAutomated test, batteries and SPoT testsFirmware upgradeTroubleshooting

Audience Schneider Electric FSRs

Certified Service Partners

Duration 8 days (Europe / APAC MEA)

10 days (LAM)

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001084

Locations France - Montbonnot

Denmark - Kolding

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Safety shoes & PPE

Laptop, minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

78

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Pow

erGalaxy VX

Complete mechanical, electrical installation & communication wiring. Configuration variants of the 1250 and 1500kWStart-up, preventive and unscheduled mainten-ance activities for single and parallel Galaxy VM systemsSingle and Parallel Operation Topology and Operation modes

Course Description: Theory 40 %System OverviewTechnical OverviewUser InterfaceStart-Up Behaviour and Operating ProceduresTopologyBattery OverviewCommunicationAlarms and LogsUPS TunerParallel OperationsStart-Up (Commissioning) ProceduresFirmware UpdateTroubleshootingSPoT Power TestsPreventive MaintenanceMechanical and electrical Installation

Practical 60 %Mechanical / electrical installation of two 1500kW GVX configuration first as single then ParallelUser operationCommunicationCommissioning and start-up proceduresDownloading and interpreting service informa-tion via UPS TunerBattery configurationDistribution configNMC configuration and operationAutomated test, batteries and SPoT testsFirmware upgradeTroubleshooting

Audience Schneider Electric FSRs

Certified Service Partners

Duration 10 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites Any Simple 3 phase product training

2 years field experience (DDT4)

Galaxy VM

N° of Trainees 3 min to 6 max

Course code SERTECI0001027

Locations Denmark - Kolding

Brazil - Cajamar

Singapore

Required tools Safety shoes & PPE

Laptop with serial port or Serial to USB adapter, minimum Windows7 & access

to Service View

UPS Tuner installed for Schneider FSE

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

79

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Pow

erLithium Ion Battery Solution

Complete mechanical, electrical installation & communication wiringStart-up, preventive and unscheduled maintenance activities for single and parallel LIBOperation

Course Description: Theory 60 %System OverviewTechnical OverviewUser InterfaceStart-Up Behaviour and Operating ProceduresBattery OverviewCommunicationAlarms and LogsLIB softwareParallel OperationsStart-Up (Commissioning) ProceduresFirmware UpdateTroubleshootingPreventive Maintenance Practical 40 %Mechanical / electrical orientationUser operationMechanical assemblyCommunicationCommissioning and start-up proceduresDownloading and interpreting service informationBattery configurationDistribution configurationNMC configuration and operationFirmware upgradeTroubleshooting

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days

Languages English & French (Europe) - English (APAC MEA)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001026

Locations France - Montbonnot

Denmark - Kolding

Singapore

Required tools Safety shoes & PPE

Laptop with serial port or serial to USB adapter, minimum Windows 7 & Access

to Service View

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

80

OperationsBack to Homepage

Pow

erBTT / BMS(LAM only)

Attendees will learn how to identify, install, troubleshoot and perform preventive maintenance on various types of battery and Battery Management System componentsComplete mechanical, electrical installation & communication wiringStart-up, preventive and unscheduled maintenance activities for single and parallel LIBOperation

Course Description: Theory 60 %Safety PracticesOverview and Technical Specifications of flooded and sealed valve-regulated lead acid batteries, NiCd and Li-ion batteriesOverview and Functions of Battery Management SystemOverview of main battery issuesService battery proceduresLIB User interface, Start-Up Behavior and Operating ProceduresLIB Software, Communication, Alarms and LogsLIB Parallel Operations, Start-Up (Commissioning) Procedures, Firmware Update, Troubleshooting and Preventive Maintenance Practical 40 %Identify types of BatteriesBattery connections and torqueMeasurements with Fluke or AlberCleaningPreventive maintenanceBMS Installation Review, Configuration, Charge and Discharge testLIB Mechanical / electrical orientation, Commissioning and start-up proceduresLIB Communication, User operation, Downloading and interpreting service informationLIB Battery, Distribution and NMC configuration and operationLIB Firmware upgrade and Troubleshooting

Audience Schneider Electric FSRs

Certified Service Partners

Duration 8 days

Languages English, Portuguese and Spanish

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001028

Locations Brazil - Cajamar

Required tools Safety shoes & PPE

Laptop with serial port or serial to USB adapter and minimum Windows7

Outlet adaptor adapted to training country outlets

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

81

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Pow

erSecure Power Environment(Europe Only)

Increase electrical knowledge of experienced FSR link to environment phenomena

Course Description: Theory 80 %HarmonicsFilter SolutionsConfigurations librarySystem Earthing arrangementCircuit breakers and SelectivityCapacitive loadsBattery information Practical 20 %Practical exercises to illustrate the Theory

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days

Languages English & French

Pre-requisites Any simple 3 phase predict training

2 years field experience - DDT4

N° of Trainees 3 min to 6 max

Course code SERTECI000415

Locations France - Montbonnot

Required tools Laptop with minimum Windows 7 and Service View installed

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

82

OperationsBack to Homepage

Pow

erAccusine/Sinewave 2

Start-up, preventive and unscheduled maintenance activities

Course Description: Theory 60 %Safety process at the training centreEnvironment reviewAccusine and Sinewave2 operating principle:Principle diagramHarmonics audit Practical 40 %Harmonics measurementInstallation and ControlsDismantling of subassemblies and configuration (Single, Parallel, Master-Slave)Fault finding procedure

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days

Languages English & French (Europe) - English (APAC MEA)

Pre-requisites Any simple 3 phase simple product training

6 months field experience

N° of Trainees 3 min to 6 max

Course code SERTECI0001062

Locations France - Montbonnot

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7 and Service View installed

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

83

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Pow

erUpsilon STS and Synch Box

Start-up, preventive and unscheduled maintenance activities

Course Description: Theory 60 %Safety process at the training centreProtection strategyImprove installation reliabilityRedundancy of sourcesOverview, product range and applicationSafety practices and instruction reviewPower transferring and modesInstallation diagramsProgrammable tolerances and circuit board setting Practical 40 %Operating sequences and testsDifferent componentsDismantling boards and power componentsMeasurements and fault finding procedurePractice on special STS procedures

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days (Europe / APAC MEA)

5 days (LAM)

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites Any simple 3 phase simple product training

6 months field experience

N° of Trainees 3 min to 6 max

Course code SERTECI0001022

Locations France - Montbonnot

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7 & serial port or USB/Serial converter

UPS tuner cable

Measuring equipment used on site

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

84

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Pow

erEPS 6/7/8000(LAM only)

Thorough understanding of how to interpret schematicsCalibrate equipmentTroubleshoot and resolve problem situationsPerform preventive maintenance on all 3-phase EPS 6000, 7000 and 8000 UPS systems ranging from 150kVA to 1125kVA

Course Description: Theory 50 %Safety PracticesOverview and Technical SpecificationsPrinciples and CharacteristicsBoards and Schematics analysisStart-up and Preventive maintenance procedures Practical 50 %UPS TunerSub-assemblies replacementCommissioningOperating sequencesMeasurement and troubleshootingCalibrationPreventive and unscheduled maintenance

Audience Schneider Electric FSRs

Certified Service Partners

Duration 10 days

Languages English

Pre-requisites Minimum 2 years of field experience

Trained on Galaxy 3000/4000, Galaxy 5000 or Galaxy PW

N° of Trainees 3 min to 6 max

Course code SERTECI0001030

Locations USA - Fort Lauderdale

Required tools Safety shoes & PPE

Laptop with serial port or serial to USB adapter and minimum Windows7

Outlet adaptor adapted to training centre’s outlets

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

85

OperationsBack to Homepage

Pow

erGutor PXC - IEC version

Introduction and System Overview, Installation, Start-up and operation of the Gutor PXC IEC ver-sion

Course Description: Theory 60 %General InformationGeneral System Principle and Component DescriptionPriorities and Operational ModesSafety RegulationsOperating and Display MenusStatus and Alarm IndicationsCommissioningSoftware & HardwareMaintence & TroubleshootingSystem DrawingsPXC ServicesPXC Installation Practical 40 %InstallationConfigurationOperation

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0234002

Locations France - Montbonnot

Brazil - Cajamar

Singapore

Required tools Safety shoes & PPE

Laptop with serial port or serial to USB adapter, minimum Windows 10

Outlet adaptor adapted to training country outlets

Recommended: Programming tools - complete set of PICkit3, Resonance kit,

RS232 to USB converter (for computer without RS232 port), RS232 communica-

tion cable (part number: 940-0024E)

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

86

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Pow

erEasy UPS 3S

Introduction to the Easy UPS 3S product range (10 to 40 kVA)Start-up, preventive and unscheduled maintenance activities for single and parallel Easy UPS 3S systems

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) - English

(APAC MEA)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code SERTECI0001129

Locations France - Montbonnot

Brazil - Cajamar

Singapore

UAE - Abu Dhabi

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

UPS tuner cable (USB/USB)

Firmware and waveform download cable (Ref: 0J-12029-00585)

Measuring equipment used on site

Cost Please refer to the Global Field Service Pricing Policy

Theory 60 %Safety processSystem OverviewTechnical OverviewMajor Internal ComponentsUPS Positioning and InstallationUPS TunerStart-up (Commissioning)Operation Modes and Operational ProceduresBattery OverviewTopologyFirmware UpdateParallelTroubleshooting and Component ReplacementPreventive MaintenanceCustomer Training

Practical 40 %Component IdentificationPositioning and InstallationTuner FamiliarizationStart-up (Commissioning)Operational ProceduresBattery InstallationFirmware UpdateParallel OperationsTroubleshooting and Component ReplacementPreventive Maintenance

Access to related Learning Path

87

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erEasy UPS 3M

Course Description: Training details to be annonced soon

Audience Schneider Electric FSRs

Certified Service Partners

Duration To be annonced soon

Languages English & French (Europe) - English, Portuguese & Spanish (LAM) -

English (APAC MEA)

Pre-requisites On2Power

N° of Trainees 3 min to 6 max

Course code Code creation under process

Locations France - Montbonnot

Brazil - Cajamar

Singapore

Required tools Training details to be annonced soon

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

88

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Cool

ing

On2Cooling

Schneider Electric Cooling WorldUnderstand/analyse Thermodynamic- and Humidity conditionsUnderstand/explain the CW and DX principle and operationPiping design and layout CWPiping design and layout DXPipe dimensioning DXHydraulic diagrams CW and DXElectrical diagrams InRoom/InRow/ChillersService Tools, SW and Hardware

Course Description: Theory 65 %SE Cooling portfolio overviewSE Cooling product specifics (understanding the Cooling Platforms)Cooling technologies CW and DXThermodynamics and Humidity (Latent vs Sensible cooling/Psychrometric chart/Airflow/Heatflow)Understand and use of the electrical diagramsUnderstand and use of the hydraulic diagramsBasic introduction to SE service Tools Practical 35 %Practical use of Psychrometric chartPiping dimensioning and calculation of initial charge on InRow and InRoomPerform measurements, analysis and validation of DX equipmentBasic Hands on with different Schneider Service Tools

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days

Languages English (Europe/APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC certification @ country level

N° of Trainees 3 min to 6 max

Course code SERTECI0001055

Locations Denmark - Kolding

Italy - Conselve

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7 or 10

Access to Cooling Tuners

Access to TIPI

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

89

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Cool

ing

FastTrack On2Cooling(Europe Service Partners only)

Cooling product overviewDocumentationInstallation guidelinesCommissioning proceduresGFS service toolsDesign Portal and ToolsTechnical Support and escalationGFS training catalog

Course Description: Theory 100 %SE Cooling portfolio overviewSE Cooling product specfics (understanding the Cooling Platforms)Understand the SE Controller platformsUnderstand and use of the electrical diagramsUnderstand and use of the hydraulic diagramsBasic introduction to SE service Tools Practical %No practical work

Audience Certified Service Partners (Europe only)

Duration 1,5 days

Languages English (Europe)

Pre-requisites HVAC certified at local level (F-gas or similar) and GFS Operation Academy

validation via Test Assesment Process

N° of Trainees 3 min to 6 max

Course code SERTECI0001130

Locations Denmark - Kolding

Italy - Conselve

Brazil - Cajamar

Singapore

Required tools Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

90

OperationsBack to Homepage

Cool

ing

ERA ISA TRA TSA

Product Line Overview ERA, ISA, TRA and TSA ChillersConfiguration of Controllers and TouchscreenInstallationStart upPreventive MaintenanceTrouble ShootingChiller installation rules!This training does not cover the old ERA ISA range, Pco1 controller and Mp20 display

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English (Europe/APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC certified at country level On2Cooling

N° of Trainees 3 min to 6 max

Course code SERTECI0001100

Locations Denmark - Kolding

Italy - Conselve

Brazil - Cajamar

China - Zhuhai

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Cat5 crossover cable

Carel smartkey and converter

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %Product line Air cooled ChillersSpecificationsFeaturesAccessoriesElectrical and Hydraulic drawingsController Configuration; UG50 and Pco5 Con-trollerTouchscreen/SIOperation and MaintenanceFree CoolingStart up _ Preventive MaintenanceEDV evo DriverSoftware UpgradeOMI

Practical 50 %Start up using Maint and TurnerConfiguration of the controller Pco5 and Touch screenUpgrade firmware Pco5 and Touch screenWorking with UninetWorking with the most common configurationsSet up LAN connectionsSet up ModbusSet up EDV evoWorking with Danfoss driver software ( TSA )Working with VFD for the pumpsSet up the OMIFTP and network management card

Access to related Learning Path

91

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Cool

ing

ERA ISA (old version Pco1)

Configuration of ControllersPreventive MaintenanceTroubleshootingNote:This training covers the old ERA ISA Chillers with Pco1 controllers and Mp20 Display and oil man-agement

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English (Europe/APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC certified at country level On2Cooling

N° of Trainees 3 min to 6 max

Course code SERTECI0001053

Locations Denmark - Kolding

Italy - Conselve

Brazil - Cajamar

China - Zhuhai

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Cat5 crossover cable

Carel service kit

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %Product line Air cooled ChillersSpecificationsFeaturesElectrical and Hydraulic drawingsController Configuration; MP20II and pCO 1 ControllerOperation and MaintenanceFree CoolingPreventive MaintenanceEDV 4 DriverSoftware Upgrade

Practical 50 %Configuration of the controllers Pco1Upgrade firmwareWorking with UninetWorking with the most common configurationsSet up LAN connectionsSet up Pco WebSet up ModbusSet up EDV 4Working with Danfoss driver software ( ISA )Trouble shooting

Access to related Learning Path

92

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Cool

ing

TRA TSA

Product Line Overview TRA and TSA ChillersConfiguration of Controllers and TouchscreenInstallationStart upPreventive MaintenanceTrouble ShootingChiller installation rulesNote: On request for FSRs previously trained on ERA ISA only

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 3 days

Languages English (Europe/APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC certified at country level On2Cooling

ERA ISA (previous training versions)

N° of Trainees 3 min to 6 max

Course code SERTECI0001054

Locations Denmark - Kolding

Italy - Conselve

Brazil - Cajamar

China - Zhuhai

Required tools Safety shoes & PPE

Laptop with Windows 7

Carel Tool Kit (smart key and converters)

Serial converter + cable

Cat5 crossover cable

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %Product line Air cooled ChillersSpecificationsFeaturesAccessoriesElectrical and Hydraulic drawingsController Configuration; pCO 5 Controller and touchscreenOperation and MaintenanceFree CoolingMicro channel condenserEVD evo Driver setupSoftware Upgrade controller and touchscreenVFD for compressor /TSAVFD for pumpsOMI

Practical 50 %Start up using Maint and TunerConfiguration of the controller Pco5 and Touch screenUpgrade firmware Pco5 and Touch screenWorking with UninetWorking with the most common configurationsSet up LAN connectionsSet up ModbusSet up EDV evoWorking with Danfoss driver software (TSA)Working with VFD for the pumpsSet up the OMIFTP and network management card

Access to related Learning Path

93

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Cool

ing

BCEC - BCWC TurboCor

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English

Pre-requisites HVAC qualified at country level

On2Cooling

ERA ISA TRA TSA

N° of Trainees 3 min to 6 max

Course code SERTECI0001046

Locations Italy - Conselve

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Carel Tool Kit (smart key and converters )

Serial converter + cable male connection

Cat5 crossover cable

Cost Please refer to the Global Field Service Pricing Policy

Theory 60 %BCEC-F Product Line BCWCSpecificationsFeaturesAccessoriesElectrical SpecificationsElectrical and Hydraulic drawingsController Configuration UG50 and pCO 5 microprocessorTurbocor technologyTubocor electricalTurbocor MechanicalCommunication and protocolsOperation and MaintenanceFree CoolingStart upPreventive MaintenanceSoftware Upgrade

Practical 40 %Start upPreventive MaintenanceConfiguration of the controllersUpgrade firmwareWorking with Unicalc & UninetSetting up the pCO 5 controllerWorking with serial connectionWorking with TurboCor softwareWorking with yentil filesTrouble shooting on Turbocor compressorSet up LAN connections, Modbus & BCEC-BCEFReplace stepper motor in IGV

Product overviewTechnical specificationsApplication and operation rangeInstallationStart upPreventive maintenance

Unscheduled maintenanceConfiguration of controllerConfiguration of the TurboCorUnderstand the TurboCor technologyCommunicationTrouble shooting

Access to related Learning Path

94

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Cool

ing

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days

Languages English

Pre-requisites HVAC qualified at country level

On2Cooling

ERA ISA TRA TSA

N° of Trainees 3 min to 6 max

Course code SERTECI0001048

Locations Italy - Conselve

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Carel Tool Kit (smart key and converters )

Serial converter + cable

Cat5 crossover cable

Cost Please refer to the Global Field Service Pricing Policy

BRE Chillers

Product Line Overview BREC – BREFScrew CompressorsConfiguration of ControllersInstallation and Best PracticeStart upPreventive MaintenanceTrouble ShootingR1234ze Refrigerant

Course Description:

Theory 60 %Product line Air cooled ChillersSpecificationsFeaturesAccessoriesElectrical and Hydraulic drawingsScrew CompressorsShell and tube evaporatorEconomizerController Configuration MP20II and pCO 1 Controller + UG 50 and Pco5 ControllerOperation and MaintenanceFree CoolingStart up _ PMEVDevo DriverSoftware UpgradeOMI

Practical 40 %Start upConfiguration of the controllers Pco1 and Pco5Upgrade firmwareWorking with Uninet and UnicalcWorking with the most common configurationsSet up LAN connectionsSet up ModbusSet up the OMITrouble shooting

Access to related Learning Path

95

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InRoom Chilled Water Gen 1

Product overview LE & AM Chilled Water cool-ing unitsInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerConfiguration of AFPS and Active Floor systemsTrouble shooting

Course Description: Theory 55 %Product range CW unitsSpecificationsFeaturesAccessoriesElectrical and hydraulic diagramsInstallation ProceduresController configuration UG40 and pCO1Start-up / operationMaintenanceFirmware UpgradeOMI (Optimized Management Interface)

Practical 45 %Configuration of controllerStart-up/operationMaintenanceFirmware upgradeUse of Smart KeySetting up the pCO controller working with the most common configurationsInstallation and update AFPSSet up Active FloorOMI systemTrouble shooting / alarm descriptions

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English (Europe/APAC MEA)

Pre-requisites HVAC qualified at country level

On2Cooling

N° of Trainees 3 min to 6 max

Course code SERTECI0001057

Locations Italy - Conselve

Singapore

China - Zhuhai

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Access to Maint, BFS and Service View/TIPI

Cat 5/6 cable, RS485 converter & empty USB memory drive

Carel tool kit (Smart key & converters)

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

96

OperationsBack to Homepage

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InRoom CW Leonardo Empowerment to HDCV

Overview LDCV, LUCV & HDCVSpecification LDCV, LUCV & HDCVInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTrouble shootingUnderstand the difference between HDCV and LDCV, LUCV units

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC qualified at country level

On2Cooling

N° of Trainees 3 min to 6 max

Course code SERTECI0001066

Locations Italy - Conselve

Brazil - Cajamar

China - Zhuhai

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Access to Maint, BFS and Service View/TIPI

Cat 5/6 cable, RS485 converter & empty USB memory drive

Carel Tool Kit (smart key and converters )

Cost Please refer to the Global Field Service Pricing Policy

Theory 60 %Product range LDCV, LUCV and HDCV unitsSpecificationsFeaturesAccessoriesElectrical and hydraulic diagramsInstallation ProcedurespCO5+ controller and UG50 display configura-tionConfiguration of Touch screen displayOperationMaintenancep-LAN Setup and configurationProcedures for pCO5+ and Touch Screen Firmware UpgradeUnder floor fan technologyOptional featuresConfiguration of AFC/AFPS and Active Floor systemsOMI (Optimized Management Interface)

Practical 40 %Components identificationpCO5+ simulatorConfiguration of the controllers pCO5+Upgrade pCO5+ and Touch Screen firmwareUse of Smart KeyCommon configurationsSet up p-LAN connections and simulationSetting up CPY controllerSetting up energy meterConfiguration of the touch screen interface and Web Page OnlineSetting up AFC

Access to related Learning Path

97

OperationsBack to Homepage

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InRoom DX Gen 1

Product overview LE & AM DX cooling unitsInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTrouble shootingActive floor systems

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English (Europe/APAC MEA)

Pre-requisites HVAC qualified at country level

On2Cooling

N° of Trainees 3 min to 6 max

Course code SERTECI0001064

Locations Italy - Conselve

Singapore

China - Zhuhai

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Access to Maint, BFS and Service View/TIPI

Cat 5/6 cable, RS485 converter & empty USB memory drive

Carel tool kit (Smart key & converters)

Cost Please refer to the Global Field Service Pricing Policy

Theory 55 %Product range DX unitsSpecificationsFeaturesAccessoriesElectrical and hydraulic diagramsElectronic Expansion valveInstallation ProceduresController configuration UG40 and pCO1Start-up / operationMaintenanceFirmware Upgrade

Practical 45 %Check installationConfiguration of controllerCalculating pipes, dimension and pressure dropStart-up/operationMaintenanceFirmware upgradeUse of Smart KeySetting up the pCO controller working with the most common configurationsTrouble shooting / alarm descriptions

Access to related Learning Path

98

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InRoom LE DX Gen 2

Product OverviewInstallationStart-upPreventive MaintenanceUnscheduled MaintenanceConfiguration of ControllerTrouble shooting

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days

Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC certified at country level

On2Cooling

N° of Trainees 3 min to 6 max

Course code SERTECI0001061

Locations Italy - Conselve

Brazil - Cajamar

China - Zhuhai

Required tools Safety shoes and PPE

Laptop with minimum Windows 7, access to MAINT, Cooling Tuner & Service

View/TIPI

Cat 5/6 cable & empty USB memory drive

Cost Please refer to the Global Field Service Pricing Policy

Theory 55 %Product RangeProduct SpecificationsOptional Features (CPY controller, Energy Meter, Flow Meter, Dual Power supply with ATS)AccessoriesInverter compressor technologyElectrical and hydraulic diagramsElectronic Expansion ValveInstallation guidelines with pipes sizing and pressure drops calculationJ5 Controller and Touch Screen configurationFirmware upgrade proceduresGroup Mode logic and configuration (A-Link)Start-up / operationMaintenanceConfiguration of AFC/AFPS and Active Floor systems

Practical 45 %Components IdentificationInstallation ChecksMaintenance Simulation (with Maint2)Firmware upgradeUnit Configuration through J5 Simulator and Touch screen displaySetting up CPY driverSetting up InverterSetting up Energy MeterSetting up AFCWeb page configurationController data download/uploadUnit setting up through Cooling TunerGroup Mode SimulationTrouble shooting / alarm descriptions

Access to related Learning Path

99

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InRoom DX Brushless (IDAV Gen1)

Product Overview LE IDAV cooling unitsInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTroubleshooting

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days

Languages English

Pre-requisites HVAC qualified at country level

On2Cooling

InRoom Gen 1 DX

N° of Trainees 3 min to 6 max

Course code SERTECI0001065

Locations Italy - Conselve

China - Zhuhai

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Access to Maint, BFS and Service View/TIPI

Cat 5/6 cable, RS485 converter & empty USB memory drive

Carel tool kit (Smart key & converters)

Cost Please refer to the Global Field Service Pricing Policy

Theory 60 %Product range DX Brushless unitsSpecificationsFeaturesAccessoriesBrushless compressor and CPY humidifier driver technologyCompressor oil balancing technologyElectrical and hydraulic diagramsInstallation ProceduresController configuration UG50 and pCO5+ smallStart-up / operationMaintenanceFirmware Upgrade

Practical 40 %pCO5+ simulatorConfiguration of controllersUpgrade firmwareCommon configurationsSetting up InverterSetting up CPY controllerDownloading Soft files using USB

Access to related Learning Path

100

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Controllers & Display

General understanding about the different kinds of Controller (M172P, J5 and pCO series) and dis-plays (embedded, semi-graphic, Touchscreen 4 3”) used for Schneider-Electric cooling productsController menu (how to navigate, understand menu structure)Communication interfaces & protocolsFirmware (upload new firmware, required tools, where to get it, etc )Basic controller configurationHands-on with simulator (navigation, configuration, communication)

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 4 days

Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC qualified at country level

On2cooling

Step 1 Course

N° of Trainees 3 min to 6 max

Course code SERTECI0001060

Locations Italy - Conselve

Brazil - Cajamar

Singapore

China - Zhuhai

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Cat 5/6 cable, RS485 converter & empty USB memory drive

Carel Tool Kit (smart key and converters)

USB Type A/ Type B cable

USB type A / Mini-USB Cable

Micro SD Card Class 4 min 32 GB Max

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %Controller OverviewSpecificationsFeaturesI/O PortsConnectivityConfigurationNetworkFirmware UpgradeGroup ConfigurationModbus Register Map understanding(All these topics will be covered for each model of controller)

Practical 50 %Controller ConfigurationGroup ConfigurationFirmware UpgradeUnits data upload/download (logs, configura-tion files)Setting up BMS connection

Access to related Learning Path

101

OperationsBack to Homepage

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EcoBreeze (On request)

Product overviewTechnical specificationsApplication and operation rangeInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTrouble shooting

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English

Pre-requisites HVAC certified at local country level

On2Cooling

N° of Trainees 3 min to 6 max

Course code SERTECI0001051

Locations Italy - Conselve

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Access to MAINT

Access to InTouch

Access to TIPI

Cost Please refer to the Global Field Service Pricing Policy

Theory 40 %Product range – modular indirect evaporative cooling unitSpecificationsFeaturesAccessoriesOperation modesSystem schematicsInstallation ProceduresController configuration of microprocessorStart-up / operationMaintenanceFirmware Upgrade on frame and module levelWater treatment system and operations

Practical 60 %Installation toolsComponent locationConfiguration of controllerStart-up/operationMaintenanceFirmware upgradeTrouble shooting / alarm descriptions

Access to related Learning Path

102

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EcoFlair

Product overviewTechnical specificationsApplication and operation rangeInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTrouble shooting

Course Description:

Theory 40 %Product range – modular indirect evaporative cooling unitSpecificationsFeaturesAccessoriesOperation modesSystem schematicsInstallation ProceduresController configuration of microprocessorStart-up / operationMaintenanceFirmware Upgrade on frame and module levelWater treatment system and operations

Practical 60 %Installation toolsComponent locationConfiguration of controllerStart-up/operationMaintenanceFirmware upgradeTrouble shooting / alarm descriptions

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English

Pre-requisites HVAC certified at local country level

On2Cooling

N° of Trainees 3 min to 6 max

Course code SERTECI0001052

Locations Italy - Conselve

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Access to MAINT

Access to InTouch

Access to TIPI

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

103

OperationsBack to Homepage

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InRoom CW to DX Gen 1(LAM only)

Product overview LE & AMInstallationStart upPreventive maintenanceUnscheduled maintenanceConfiguration of controllerTroubleshootingActive floor systems

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English, Portuguese & Spanish

Pre-requisites HVAC certified at local country level

On2Cooling

N° of Trainees 3 min to 6 max

Course code SERTECI0001056

Locations Brazil - Cajamar

USA - Fort Lauderdale

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Access to Maint & Service View

RS485 converter

USB Memory drive

Carel tool kit (Smart key & converters)

Cost Please refer to the Global Field Service Pricing Policy

Theory 55 %Product range CW & DX unitsSpecificationsFeaturesAccessoriesElectrical and refrigerant drawingsElectronic Expansion valveInstallation ProceduresController configuration UG40 and pCO1 micro-processorStart-up / OperationMaintenanceFirmware Upgrade

Practical 45 %InstallationConfiguration of controllerStart-up/OperationMaintenanceWorking with UninetFirmware upgradepCOweb card configuration and data down-loadsBMS integrationSetting up the pCO controller working with the most common configurationsTroubleshooting / alarm descriptions

Access to related Learning Path

104

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InRow Chilled Water Gen 1+2

InstallationStart-upPreventive and unscheduled maintenance activitiesConfiguration and maintenance of the ACRC1xx – RC3xx, CDU and ACRC/RP5xx, ACRC600 +600P

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC certified at country level

Induction to Cooling

P2C (certified with approval from Service & Training Management)

N° of Trainees 3 min to 6 max

Course code SERTECI0001067

Locations Denmark - Kolding

Italy - Conselve

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Safety shoes & PPE Laptop with minimum Windows 7 Hyperterminal for Windows downloaded on lap top Serial RS 232 cable (APC part 940-0103A) USB to Serial converter Cat5 crossover RJ 45 cable USB 2 0 cable A/B 5m (Part 940-8309) Mini Jack RS232 (part 940-0299) Access to MAINT Access to Cooling Tuner Access to InTouch Access to ServicesView

Cost Please refer to the Global Field Service Pricing Policy

Theory 40 %Unit overview ACRC 1xx , RC3xxS + H, ACRP 502, ACRC 502 & CDU, ACRC600+600PSpecificationsFeaturesInstallationController configurationStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner

Practical 60 %InstallationConfiguration of controllerStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner

Access to related Learning Path

105

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InRow CW Gen 2 Upgrade

InstallationStart-up, preventive and unscheduled maintenance activitiesConfiguration and maintenance of the RC3xxS + H

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 3 days

Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC certified at country level

On2Cooling

InRow Gen1 certified

N° of Trainees 3 min to 6 max

Course code SERTECI0001075

Locations Denmark - Kolding

Italy - Conselve

Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Hyperterminal for Windows downloaded on lap top

Serial RS 232 cable (APC part 940-0103A)

USB to Serial converter

Cat5 crossover RJ 45 cable

USB 2 0 cable A/B 5m (Part 940-8309)

Mini Jack RS232 (part 940-0299)

Access to MAINT

Access to Cooling Tuner

Access to InTouch

Access to ServicesView

Cost Please refer to the Global Field Service Pricing Policy

Theory 40 %Unit overview ACRC RC3xxS + HSpecificationsFeaturesInstallationController configurationStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner

Practical 60 %InstallationConfiguration of controllerStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner

Access to related Learning Path

106

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InRow DX1 Gen 1+2

InstallationStart-upPreventive and unscheduled maintenance activitiesConfiguration and maintenance of the ACSC1xx – RD5xx RP1xx and RD1xx+2xx, ACRD600+ACRD600PAirCooled CondenserFluid Cooler

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC certified at local country level

On2Cooling

N° of Trainees 3 min to 6 max

Course code SERTECI0001068

Locations Italy - Conselve

Brazil - Cajamar

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Hyperterminal for Windows downloaded on lap top

Serial RS 232 cable (APC part

940-0103A)

USB to Serial converter

Cat5 crossover RJ 45 cable

Access to MAINT

Access to InTouch

Access to ServicesView

Access to TIPI

Cost Please refer to the Global Field Service Pricing Policy

Theory 40 %Unit overviewACSC,1xx, RD1xx /2xxRD300 gen2ACRD5xx, ACRP1xx, ACRD600+ACRD600PSpecificationsFeaturesInstallationController configurationStart-up / operationMaintenanceFirmware UpgradeMaint

Practical 60 %InstallationConfiguration of controllerStart-up / operationMaintenanceFirmware UpgradeMaint

Access to related Learning Path

107

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InRow DX Gen 2 upgrade

InstallationStart-upPreventive and unscheduled maintenance activitiesConfiguration and maintenance of the ACRD600 + ACRD600PAirCooled Condenser

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 3 days

Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC certified at country level

On2Cooling

InRow DX1 certified

N° of Trainees 3 min to 6 max

Course code SERTECI0001070

Locations Italy - Conselve

Brazil - Cajamar

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Hyperterminal for Windows downloaded on lap top

Serial RS 232 cable (APC part 940-0103A)

USB to Serial converter

Cat5 crossover RJ 45 cable

Access to MAINT

Access to InTouch

Access to ServicesView

Access to TIPI

Cost Please refer to the Global Field Service Pricing Policy

Theory 40 %Unit overview ACRC RC3xxS + HSpecificationsFeaturesInstallationController configurationStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner

Practical 60 %InstallationConfiguration of controllerStart-up / operationMaintenanceFirmware UpgradeMaintCooling Tuner

Access to related Learning Path

108

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InRow DX2

Controls and indicatorsInitial configurationSet-up advanced featuresStart-upPreventive and unscheduled maintenance activitiesModule level operation

Course Description:

Audience Schneider Electric FSRs

Certified Service Partners

Duration 5 days

Languages English (Europe & APAC MEA) - English, Portuguese & Spanish (LAM)

Pre-requisites HVAC certified at country level

On2Cooling

InRow DX1

DDT4

N° of Trainees 3 min to 6 max

Course code SERTECI0001072

Locations Brazil - Cajamar

USA - Fort Lauderdale

Singapore

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Hyperterminal for Windows downloaded on lap top

Serial RS 232 mini jack (APC part940-0299)

USB to serial converter

Cat5 crossover RJ 45 cable

Access to MAINT

Access to InTouch

Access to ServicesView

Access to TIPI

Cost Please refer to the Global Field Service Pricing Policy

Theory 40 %Unit overview ACDA901, ACOA 501 &ACRAModule level operationSpecificationsFeaturesTroubleshooting

Practical 60 %InstallationConfiguration ofcontrollerStart-up / operationMaintenanceFirmware UpgradeTroubleshootingPressure testEvacuationCharging

Access to related Learning Path

109

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Power to Cooling Part 1

The basics of environment in a data centre and the cooling principles of InRow (Chilled Water)Utilize the RC interfacePerform basic preventive maintenance on an RC unit only

Course Description: Theory 70 %Chilled Water: Basic Chilled Water Theory, Basic Heat/Air Theory, Chilled Water Basic Circulation Theory, Chilled Water Basic Circulation Lab (hands-on)Data Center environment overviewInfraStruXure InRow RC: CDU lab sheet, Electrical diagram overview (InRow Rack & HACS over-view), troubleshootingInfraStruXure InRow RC Display: Display interface overview, display lab overview support, serial connection and FTP overview,uploading firmware via serial connection and FTP lab,control principles lab Practical 30 %Lab exercises on ACRC103Interface with ACRC103Practical classroom exercise with Psychrometric/Moulier diagram

Audience Schneider Electric FSRs

Not open to Certified Service Partners

Duration 5 days

Languages English

Pre-requisites Certified Power FSR with approval from Service and Training management

N° of Trainees 3 min to 6 max

Course code SERTECI0001077

Locations Denmark - Kolding

Italy - Conselve

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Hyperterminal for Windows downloaded on lap top

Serial RS 232 female/female cable

USB to serial converter

Cat5 crossover RJ 45 cable

Access to MAINT

Access to InTouch

Access to ServicesView

Access to TIPI

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

110

OperationsBack to Homepage

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Power to Cooling Part 2A

Perform start-up of InRow RC unitsPerform Preventive Maintenance on InRow RD and InRow SC unitsPerform on-site diagnostics on InRowRD and InRow SC unitsPerform on-site repair on InRow RC units

Course Description: Theory 70 %InRow RC: Assembly and TroubleshootingInRow RC on-site repairInRow RD preventive maintenanceInRow RD on-site diagnosticsInRow SC preventive maintenanceInRow SC on-site diagnosticsRefrigerant fundamentals Practical 30 %Lab exercise with PEX piping systemProduct understanding

Audience Schneider Electric FSRs

Not open to Certified Service Partners

Duration 5 days

Languages English

Pre-requisites P2C1 + field experience on InRow CW

N° of Trainees 3 min to 6 max

Course code SERTECI0001079

Locations Denmark - Kolding

Italy - Conselve

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Hyperterminal for Windows downloaded on lap top

Serial RS 232 female/female cable

USB to serial converter

Cat5 crossover RJ 45 cable

Access to MAINT

Access to InTouch

Access to ServicesView

Access to TIPI

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

111

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Power to Cooling Part 2B

Perform start-up of InRow RC unitsPerform Preventive Maintenance on InRow RD and InRow SC unitsPerform on-site diagnostics on InRowRD and InRow SC unitsPerform on-site repair on InRow RC units

Course Description: Theory 70 %InRow RC: Assembly and TroubleshootingInRow RC on-site repairInRow RD preventive maintenanceInRow RD on-site diagnosticsInRow SC preventive maintenanceInRow SC on-site diagnosticsRefrigerant fundamentals Practical 30 %Log P-h practicalProduct understanding

Audience Schneider Electric FSRs

Not open to Certified Service Partners

Duration 5 days

Languages English

Pre-requisites P2C2-A + field experience on InRow CW

N° of Trainees 3 min to 6 max

Course code SERTECI0001049

Locations Denmark - Kolding

Italy - Conselve

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Hyperterminal for Windows downloaded on lap top

Serial RS 232 female/female cable

USB to serial converter

Cat5 crossover RJ 45 cable

Access to MAINT

Access to InTouch

Access to ServicesView

Access to TIPI

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

112

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Cooling fundamentals and Installation Best PracticesInRoom DX and InRow DX Units

Understanding of the cooling circuit equipmentUnderstanding of the refrigerant, including safety risksBasic knowledge of Installation and DesignCalculate Pipe DimensionsBasic installation procedures:Installation procedures & requirements for the equipmentProper tools to be used for installation and check Maintenance & checking of the tool operation performance

Course Description:

Audience Mechanical contractor engineers

Certified Service Partners FSRs

Schneider Electric FSRs

Duration 5 days

Languages English

Pre-requisites HVAC certified at local country level

N° of Trainees 3 min to 6 max

Course code SERTECI0001059

Locations Denmark - Kolding

Required tools Safety shoes & PPE

Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

Theory 40 %SafetyCooling product line overviewFundamental Cooling and function of compo-nentsTXV and EEVInstallation best practiceElectrical and refrigerant schematicsHumidityCalculate refrigerant piping layout and dimen-sionCalculate refrigerant charging and additional oilTools and methodsLeak test – vacuum - charging procedureTroubleshooting

Practical 60 %Components locationCheck and adjust correct condenser settingsLeak testPull down the vacuum and verify the final leak testCharging the unit with refrigerant calculated +totalAdjust superheatVerify super heat and sub coolingTrouble shooting on live running unitsPerforming an acid testCharge additional oilAll hands on will be using tools recommended by Schneider Electric

Access to related Learning Path

113

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Cooling for Customer Project Managers

Improve project management skills from a cooling perspective

Course Description: Theory 100 %Basic theory of heat removal with chilled waterBasic theory of heat removal with airHumidityLatent and sensible coolingInRow HACS and RACS operationIntroduction to Configuration TeamIntroduction to Applications TeamCTO reports and ISX DesignerDetermining cooling capacityCooling capacity in a data center environmentInRow cooling unitsDX units: ACRD, ACRP, ACSCWorking with HVACProject Management – White Papers

Audience Schneider Electric customer project managers only

Not open to Certified Service Partners

Duration 3 days

Languages English

Pre-requisites Schneider Employee

N° of Trainees 3 min to 12 max

Course code SERTECI0001058

Locations Denmark - Kolding

taly - Conselve

Required tools Laptop with minimum Windows 7

Access to Design Portal

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

114

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Cooling for Interxion Service Providers

This Level II training is dedicated to experienced technicians to gain deeper understanding about maintenance and troubleshooting activities on Schneider Electric cooling equipment

Course Description: Theory %A deep overview of DX and CW cooling products (Close Control Units and Big Chillers)A detailed description of control logic, alarms, main component function/removal/installation and practical examples on proper product servicing Practical 40 %Hands-on excersises designed to teach proper installation guidelines, troubleshooting techniques and periodic/preventive/extraordinary maintenance activities on the product/system

Audience Defined Interxion Service Providers

Duration 5 days

Languages English

Pre-requisites HVAC qualified at country level

Familiar with Schneider Electric cooling equipment on installation, functioning

and maintenance

N° of Trainees 3 min to 6 max

Course code Code creation under process

Locations Italy - Conselve

Required tools Safety shoes & PPE

Laptop with minimim Windows 7

Carel Tool Kit (smart key and converters)

Cost Please refer to the Global Field Service Pricing Policy

Access to related Learning Path

115

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Symmetra PX500 to Megawatt for System Engineers(Europe Only)

The SE will be able, by understanding a customer Request For Quote, to configure, optimise, ex-plain a proposal to customer in collaboration with salesETO and Standard environmentTechnical autonomyQuoting tools autonomyUnderstand the technical concept and configuration of the Symmetra PX500 & Megawatt systems

Course Description:

Audience System Engineers

Duration 4 days

Languages English

Pre-requisites System Engineer Sym PX/MW participation (Enhanced level)

N° of Trainees 3 min to 6 max

Course code SERTECI0001021

Locations Denmark - Kolding

Required tools Safety Shoes & PPE

Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

Theory 60 %Product technical reviewRectifierInverterBattery modeBypass modePrinciples & characteristicsOverloadChargerTopologyFinanceCompetition approachMarket studyETO processBattery configuration

Practical 40 %Product content:PX500 and Battery XR configurationsMW configuration and functional variantsAncillary monitor board Installation and com-missioning proceduresStart-up procedureson Single & Parallel variantsParallel mode operationDesign PortalETO toolsSolutions cases studyDesign portalAncdbFinanceCompetition

Access to related Learning Path

116

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Galaxy VM for System Engineers(Europe Only)

The SE will be able, by understanding a customer Request For Quote, to configure, optimise, ex-plain a proposal to customer in collaboration with salesETO and Standard environmentTechnical autonomyQuoting tools autonomyUnderstand the technical concept and configuration of the Galaxy VM system

Course Description:

Audience System Engineers

Duration 3 days

Languages English

Pre-requisites System Engineer Galaxy VM participation (Enhanced level)

N° of Trainees 3 min to 6 max

Course code SERTECI0001023

Locations Denmark - Kolding

Required tools Safety Shoes & PPE

Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

Theory 60 %Product technical reviewSystem and Technical OverviewUser InterfaceStart-Up Behaviour and Operating ProceduresTopologyBattery OverviewCommunicationAlarms and LogsUPS TunerParallel OperationsSPoT Power TestsMechanical and electrical InstallationFinanceCompetition approachMarket studyETO process

Practical 40 %Galaxy VM configuration and functional vari-antsInstallation and commissioning proceduresStart-up procedures on Single & Parallel vari-antsParallel mode operation and behaviourDesign PortalETO toolsSolutions cases studyDesign portalAncdbFinanceCompetition

Access to related Learning Path

117

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Galaxy VX for System Engineers(Europe Only)

The SE will be able, by understanding a customer Request For Quote, to configure, optimise, ex-plain a proposal to customer in collaboration with salesETO and Standard environmentTechnical autonomyQuoting tools autonomyUnderstand the technical concept and configuration of the Galaxy VX system

Course Description:

Audience System Engineers

Duration 4 days

Languages English

Pre-requisites System Engineer Galaxy VX participation (Enhanced level)

N° of Trainees 4 min to 6 max

Course code Code creation under process

Locations France - Montbonnot

Denmark - Kolding

Brazil - Cajamar

Required tools Safety Shoes & PPE

Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

Theory 60 %Product technical reviewSystem and Technical OverviewUser InterfaceStart-Up Behaviour and Operating ProceduresTopologyBattery OverviewCommunicationAlarms and LogsUPS TunerParallel OperationsSPoT Power TestsMechanical and electrical InstallationFinanceCompetition approachMarket studyETO process

Practical 40 %Galaxy VX configuration and functional variantsInstallation and commissioning proceduresStart-up procedureson Single & Parallel variantsParallel mode operation and behaviourDesign PortalETO toolsSolutions cases studyDesign portalAncdbFinanceCompetition

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Cool

ing

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inin

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Eng

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rsCooling Solutions for System Engineers

Cooling Product Positioning and Value PropositionExplain our cooling product positioning and how to sell our solutions (Perimeter Air Conditioners, Water Chillers, Air, Ecoflair Air Economizer, InRow units)Introduction and focus on CRAC, Chiller, Ecoflair and InRow knowhowThe cooling trend for Mega projects operated by chilled water systemsTechnical product overviewIntroduce Conselve demo Room Cooling ProductsIntroduce the cooling center as integrated solution InRoom along with the BMS system to be a reference for Customer / Partner visit

Course Description: Theory 60 %Uniflair Room Cooling Range / High Density SolutionsUniflair Chillers rangeEcoflair rangeInRow rangeMonoblock units and Split Systems for mobile telecom applicationsHigh Density cooling solutionsConnectivity – supervisory systemsOptimized Management SystemETO (Engineered To Order) process overviewSales and selection Tools Uniportal/UniNet /Unicalc Practical 40 %Use of Sales and selection Tools; Uniportal/UniNet-ETO/UnicalcExercices on selected projectsAnalysis and discussion in front of the units (interactive)Final evaluation test

Audience System Engineers

Duration 3 days (Europe)

Certification is based on the final test

Languages English

Pre-requisites Master the basics of Technical Cooling

Have attended successfully the Cooling Training Webinar for System Engineers

N° of Trainees 12 min to 16 max

Course code SERTECI0001050

Locations Italy - Conselve

Required tools Safety Shoes & PPE

Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

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air Basics of LV

Provide basic information to new FSRs about Low Voltage components from Schneider electric

Course Description: Theory 100 %This curriculum is dedicated to FSRs who are new to field service and includes the e-learning courses onDiscover Partner OffersDiscover Masterpact NT/NWDiscover MicrologicGet Started With Masterpact MTZ

Audience Schneider Electric FSRs

Duration Less than 0,5 days

Languages English

Pre-requisites N/A

N° of Trainees N/A

Course code Code creation under process

Locations My Learning Link

Required tools Smartphone/Tablet/Laptop

Cost N/A

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air MasterPact NT/NW

FSR will be able to:Perform Level 3 preventive and corrective maintenance on MasterPact NT/NW and Micrologic A/P/H trip unitIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)Use associated tools (FFTK, HHTK, Magicbox and softwares, GetnSet and prodiag trip unit ) for performing the maintenanceInstall a device to update an equipment and replace the defective parts

Course Description:

Audience Schneider Electric FSRs

Duration 4 days

Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish

(LAM)

Pre-requisites «Discover MasterPact NT/NW» e-learning

«Discover Micrologic» e-learning

Electro-mechanical knowledge

Familiar with SPEED (Spare parts Explorer for Electrical Distribution)

Electrical Safety training

IB suite

N° of Trainees 3 min to 6 max

Course code SERTECI0001036

Locations France - Montbonnot

Brazil - Cajamar

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

Theory 30 %Safety process in carrying out MasterPact NT/NW & Compact NSX L3 MaintenanceAssociated tools (FFTK, HHTK, Magicbox and softwares, GetnSet)and prodiag trip unitGeneral Information on MasterPact NT/NW, Compact NSX and Micrologic A/P/H trip unitMasterPact NT/NW, Compact NSX and Micro-logic A/P/H principles and functional partsCommunication busSpare parts identificationManufacturer maintenance solutions for Mas-terPact NT/NW and MicrologicRecommendations for preventive and correc-tive actions according to the Schneider Electric adaptation and replacement policy (PAR)Refer to detailed list of materials available through your single point of contact (if training in the country)

Practical 70 %Dismantle & assemble the circuit breaker and chassisUse the associated tools (FFTK, HHTK, Magicbox and softwares, GetnSet)Maintenance operations on MasterPact NW/NT: case, arc chutes, contacts, connections, chassis, device mechanisms, auxiliary contactsMaintenance operations on Micrologic trip unitMaintenance operations on communication busTroubleshooting

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air MasterPact MTZ

FSR is able to:Commission the MasterPact MTZ breaker and its external modulesIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)Use associated tools for performing the commissioning and the maintenanceInstall a device to update an equipment and replace the defective parts

Course Description:

Audience Schneider Electric FSRs

Duration 4 days

Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish

(LAM)

Pre-requisites MasterPact NT/NW

Min 1 year experience in Masterpact service

Electrical Safety training

IBSuite 3 9 or higher version

N° of Trainees 3 min to 6 max

Course code SERTECI0001037

Locations France - Montbonnot

Brazil - Cajamar

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

Smartphone android type recommended

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %MTZ OfferService offer , adaptation and replacement policyRetrofit solutionsProduct registrationReview of maintenance proceduresMicrologic X , eHMI , embedded monitoring functionsDigital modulesEcoreach SW programMicrologic X protocols: Bluetooth ,NFC, mod-busProdiag trip unitIFE , EIFE, I/O ,M2C , FDM 128 modulesRefer to detailed list of materials available through your single point of contact (if training in the country)

Practical 50 %Discover Micrologic X with simulator demo suitcaseCommissioning with eHMI , EcoReach , smart-phoneServices testsInstallation and report generation with Prodiag trip unitInstallation and configuration of external mod-ulesMaintenance on Micrologic X: display replace-ment , unit replacement , firmware upgradeMaintenance on external modules: firmware upgradeTroubleshooting

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air Low Voltage retrofit & maintenance training for Services

Partners

The objective of this training are to train our service providers onCarry out the retrofit of Masterpact M with Masterpact MTZ by using Schneider Electric Plug & Play or Masterkit ECOFIT solutionsCarry out Basic and Advanced levels of preventative maintenance on OKKEN and Prisma low volt-age switchboards according to the manufacturers Maintenance Guide and methodsCarry out Basic and Advanced levels of preventative maintenance on LV Equipment : Masterpact NT/NW, Compact NS and Compact NSX, Meters, Contactors and Currrent Transformers according to the manufacturers Maintenance Guide and proceduresCarry out the preventative and corrective replacement of spare parts on Masterpact NT/NW and Compact NS>630 products according to the manufacturers procedure

Course Description:

Audience Certified Service Partners

Duration Please contact the training co-ordinator in your region

Languages French & English (Europe)

Pre-requisites Diploma/certificate in electrical field

2 years after schooling (18 + 2 years)

Electromechanical knowledge

Successfully completed Basic Schneider LV e-Learning

Policies & procedures training

Experience & knowledge of LV equipment operation (switchgear + circuit

breaker)

N° of Trainees 3 min to 6 max

Course code Code creation under process

Locations France - Grenoble

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %This training will provide youProduct information on Masterpact including Masterpact M and Masterpact MTZ and their control unitsThe ecofit solutions by Schneider ElectricLow voltage switchboardsLow voltage switchboard maintenancePreventive maintenance on Okken and PrismaUnderstand the roles and functions of LV equipmentCompact NSX maintenance guidelines and methodsMasterpact NT/NW and Compact NS range presentationMasterpact NT/NW/Compact NS maintenance guidelines and methodsReplacement of spareparts and functional tests

Practical 50 %This course includes practical hands on exercis-es onECOFITTM Masterpact M – MTZ plug and play solutionPreventive maintenance on Okken and PrismaMaintenance of Compact NSX and Masterpact NT/NW/Compact NSSpare part replacement and functional tests of LV equipment

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air Basics of MV

Provide basic information to new FSRs about medium voltage network and the various offers of protection relay from Schneider Electric

Course Description: Theory 100 %This curriculum is dedicated to FSRs who are new to field service and includes the e-learning courses onE&P Service Offer Overview: Modernization & Upgrade SolutionsDistribution Networks: Module 1: Distribution in the Electrical NetworkDistribution Networks: Module 3: Constitution of the Distribution NetworkSubstation Equipment: Module 1: TransformersSubstation Equipment: Module 2: Medium Voltage SwitchgearSubstation Equipment: Module 3: Associated EquipmentEASERGY MICOM protection relays technical overviewSEPAM protection relays technical overviewEASERGY P3 offer presentationVAMP Arc Protection

Audience Schneider Electric FSRs

Duration Less than 0,5 days

Languages English

Pre-requisites N/A

N° of Trainees N/A

Course code Code creation under process

Locations My Learning Link

Required tools Smartphone/Tablet/Laptop

Cost N/A

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air 17,5kV MCSet, Evolis, CTV1

Equipped with Vacuum Circuit Breaker and Contactor

FSR is able to:Perform Level 4 preventive and corrective maintenance on Mc Set 1, 2 & 3 switchgears, Evolis circuit breaker and CTV1 contactorsIdentify the spare parts with the use of SPEED or TIPIUse and locate the proper instructional manual (PAR -Adaptation and Replacement Policy)Install a device to update an equipment and replace the defective parts

Course Description:

Audience Schneider Electric FSRs

Duration 3 days

Languages English & French (Europe) , - English (APAC MEA), - Portuguese and Spanish

(LAM)

Pre-requisites Knowledge on MV / LV switchgears, circuit breakers and contactors

Knowledge on specialized support equipment / tools

Electro-mechanical knowledge

Familiar with SPEED (Spare parts Explorer for Electrical Distribution), TIPI and

other Services Application tools

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001034

Locations France - Grenoble

Brazil - Cajamar

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

Theory 30 %Safety process in carrying out MV Switchgear, Circuit Breakers and Contactors L4 MaintenanceGeneral Information of McSet, Evolis and CTV1Circuit Breaker & Contactor breaking principle and functional partsCircuit breaker operating mechanism kinemat-icsSpare parts identificationManufacturer maintenance solutions for switchboards, Evolis circuit breakers and CTV1 contactorsRecommendations for preventive and correc-tive actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)

Practical 70 %Installation or repsament of spare parts in McSet Switchboard, Evolis Circuit Breaker and CVT1 Contactor base on PARWorkshop on maintenance operation as per LOM policy (earthing switch control, VT truck, flap control, moving parts guide rails, CB po-sition switch, Evolis circuit breaker operating mechanism and CTV1 contactor parts)Torque tightening of power circuitsP2 operating mechanism maintenanceContact pressure verification for Evolis and CTV1 ranges

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air 17,5kV MCSet, LF, Rollarc

Equipped with SF6 Circuit Breaker and Contactor

FSR is able to:Perform Level 4 preventive and corrective maintenance on Mc Set 1, 2 & 3 switchgears, LF circuit breaker and Rollarc contactorsIdentify the spare parts with the use of SPEED or TIPIUse and locate the proper instructional manual (PAR -Adaptation and Replacement Policy)Install a device to update an equipment and replace the defective parts

Course Description:

Audience Schneider Electric FSRs

Duration 4 days

Languages English & French (Europe) , - English (APAC MEA), - Portuguese and Spanish

(LAM)

Pre-requisites Knowledge on MV / LV switchgears, circuit breakers and contactors

Knowledge on specialized support equipment / tools

Electro-mechanical knowledge

Familiar with SPEED (Spare parts Explorer for Electrical Distribution), TIPI and

other Services Application tools

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001013

Locations France - Grenoble

Brazil - Cajamar

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

Theory 30 %Safety process in carrying out MV Switchgear, Circuit Breakers and Contactors L4 MaintenanceGeneral Information of the McSet, LF and RollarcCircuit Breaker & Contactor breaking principle and functional partsCircuit breaker operating mechanism kinemat-icsSpare parts identificationManufacturer maintenance solutions for switchboards, LF circuit breakers and Rollarc contactors as per LOM’sRecommendations for preventive and correc-tive actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)

Practical 70 %Installation or repsament of spare parts in Mc-Set Switchboard, LF Circuit Breaker and Rollarc Contactor base on PARWorkshop on maintenance operation as per LOM policy (earthing switch control, VT truck, flap control, moving parts guide rails, CB position switch, LF circuit breaker operating mechanism and Rollarc contactor parts)Torque tightening of power circuitsRI operating mechanism dismantling and instal-lation in LF envelopeRollarc closing coil dismantling and installationArcing contact wear verification for LF and Rollarc ranges

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air 24kV MCSet, SF1, SF2

Equipped with SF6 Circuit Breaker

FSR is able to:Perform Level 4 preventive and corrective maintenance on Mc Set 4 switchgears and SF1 and SF2 circuit breakersIdentify the spare parts with the use of SPEED or TIPIUse and locate the proper instructional manual (PAR -Adaptation and Replacement Policy)Install a device to update an equipment and replace the defective parts

Course Description:

Audience Schneider Electric FSRs

Duration 3 days

Languages English, French (Europe), - English (APAC MEA) - Portuguese and Spanish(LAM)

Pre-requisites Knowledge on MV / LV switchgears, circuit breakers and contactors

Knowledge on specialized support equipment / tools

Electro-mechanical knowledge

Familiar with SPEED (Spare parts Explorer for Electrical Distribution), TIPI and

other Services Application tools

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001035

Locations France - Grenoble

Brazil - Cajamar

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

Theory 30 %Safety process in carrying out MV Switchgear, Circuit Breakers L4 MaintenanceGeneral Information of McSet 4 Switchgear, SF1 and SF2 circuit breakerSF1 and SF2 Circuit Breaker breaking principle and functional partsCircuit breaker operating mechanism kinemat-icsSpare parts identificationManufacturer maintenance solutions for McSet 4 switchboad and SF1 and SF2 circuit breaker as per LOM’sRecommendations for preventive and correc-tive actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)

Practical 70 %Installation or replacement of spare parts in Mc-Set 4 Switchboard and SF1 and SF2 type circuit breaker base on PARWorkshop on maintenance operation as per LOM policy (earthing switch control, VT truck, flap control, moving parts guide rails, CB po-sition switch, SF1&2 circuit breaker operating mechanism)Torque tightening of power circuitsGMH operating mechanism dismantling and installationSF1 and SF2 pole dismantling and installationArcing contact wear verification for SF1 and FS2 ranges

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air Fluokit M24

FSR is able to:Perform Level 2 preventive and corrective maintenance on Fluokit M24+ switchgears and FP circuit breakerIdentify the spare parts with the use of SPEED catalogueUse and locate the proper instructional manual (FAR / PAR Schneider policy Adaptation / Re-change)Install a device to update an equipment and replace the defective parts

Course Description: Theory 30 %Safety process in carrying out MV Switchgear, Circuit Breakers L2 MaintenanceGeneral Information on Switchgear & FP circuit breakerCircuit Breaker breaking principle and functional partsCircuit breaker operating mechanism kinematicsSpare parts identificationManufacturer maintenanceRecommendations for preventive and corrective actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country) Practical 70 %Maintenance workshop regarding LOM policyTorque tightening of power circuitsOperating mechanism study on C410 / C420 / C440 and BLRM operating mechanism (cinematic analysis)Installation Adaptation of spare partsRepair procedure & manufacturer recommendations

Audience Schneider Electric FSRs

Duration 4 days

Languages English & French (Europe) - English (APAC MEA)

Pre-requisites Knowledge on MV switchgears, circuit breakers and contactors

Knowledge on specialized support equipment / tools

Electro-mechanical knowledge

Familiar with SPEED catalogue (Spare parts Explorer for Electrical Distribution)

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001107

Locations France - Grenoble

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

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air Fluair F400 NL equipped with Fluarc SF circuit breaker

FSR is able toPerform Level 4 preventive and corrective maintenance on Fluair F400 NL switchgear equipped with SF1 & SF2 circuit breakersIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)Install a device to update an equipment and replace the defective parts

Course Description: Theory 30 %FSR is able toPerform Level 4 preventive and corrective maintenance on Fluair F400 NL switchgear equipped with SF1 & SF2 circuit breakersIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)Install a device to update an equipment and replace the defective parts. Practical 70 %Installation of spare parts in Fluair F400 NL Switchboard and SF Circuit BreakersMaintenance on earthing switch controlVT truck,Flap controlMoving parts guide railsCB position switchSF circuit breaker operating mechanism and partsTorque tightening of power circuitsOperating mechanism maintenanceArcing contact wear verification for SF circuit breaker range

Audience Schneider Electric FSRs

Duration 3 days

Languages English & French (Europe) - English (APAC MEA)

Pre-requisites Knowledge on MV / LV switchgears, circuit breakers

Knowledge on specialized support equipment / tools

Electro-mechanical knowledge

Familiar with SPEED (Spare parts Explorer for Electrical Distribution)

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code Code creation under process

Locations France - Grenoble

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Tools to be made available by requester:

Refer to detailed list of materials available through your single point of contact

(if training in the country)

Cost Please refer to the Global Field Service Pricing Policy

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air PIX12-PIX24

Equipped with Vaccum Circuit Breaker and Contactor

FSR is able to:Perform Level 4 preventive and corrective maintenance on PIX switchgears, HVX circuit breaker and CVX contactorsIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)Install a device to update an equipment and replace the defective parts

* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training

Course Description:

Audience Schneider Electric FSRs

Duration 4,5 days

Languages Portuguese & Spanish (LAM) - English (APAC MEA) - English & French (Europe)

Pre-requisites Knowledge on MV / LV switchgears, circuit breakers and contactors

Knowledge on specialized support equipment / tools

Electro-mechanical knowledge

Familiar with SPEED (Spare parts Explorer for Electrical Distribution)

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001038

Locations France - Mâcon

Brazil - Cajamar

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

Theory 40 %Safety process in carrying out operation MV Switchgear, Circuit Breakers and ContactorsGeneral Information of the PIX12 – PIX24 – PIX36General functionalityOnly operation (not maintenance) of Circuit Breaker & Contactor in PIX cubicle Application of circuit breaker and contactor in PIX cubicleSpare parts identification & replacementManufacturer maintenance solutions for PIX switchboards, recommendations for preventive and corrective actions according to Schneider Electric policyMaintenance offers covered by this training:OnSite Repair, OnSite Preventive *Refer to detailed list of materials available through your single point of contact (if training in the country)

Practical 60 %Installation of spare parts in PIX Switchboard, HVX Circuit Breaker and CVX ContactorMaintenance on earthing switch control, VT truck, flap control, moving parts guide rails, CB position switch, HVX circuit breaker operating mechanism and CVX contactor partsTorque tightening of power circuitsVG identification and replacementSetting adjusmentCVX , HVX maintenancePIX maintenance

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air HVX CB with M5SM/FK2 Drive Mechanism

to CVX Contactor

FSR is able to:Perform Level 4 preventive and corrective maintenance on M5SM/FK2 Mechanism and coupling with HVX breakerIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual for Level-4 maintenanceAble to remove and re-install the main shaftAble to check and adjust manufactory settingsReplacement & Install a device to update an equipment and replace the defective partsBe able to perform the maintenance Level-4 on HVX CB and CBX contactor

Course Description:

Audience Schneider Electric FSRs

Duration 4,5 days

Languages Portuguese & Spanish (LAM) - English (APAC MEA) - English & French (Europe)

Pre-requisites Knowledge on MV / LV switchgears, circuit breakers and contactors

Knowledge on specialized support equipment / tools

Electro-mechanical knowledge

Familiar with SPEED (Spare parts Explorer for Electrical Distribution)

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001039

Locations France - Mâcon

Brazil - Cajamar

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

Theory 30 %Safety process in carrying out M5SM/FK2 Mech-anism L4 MaintenanceGeneral Information of the M5SM/FK2 Mecha-nismGeneral functionalityM5SM/FK2 & HVX Circuit breaker operating mechanism kinematicsSpare parts identificationSpares part replacementManufacturer maintenance solutionsRecommendations for preventive and correc-tive actions according with Schneider Electric policyIntroduction to associated ProToolsRefer to detailed list of materials available through your single point of contact (if training in the country)

Practical 70 %Installation of spare parts in M5SM/FK2 operat-ing mechanismInstallation of spare parts in HVX CB and CVX contactorMaintenance L4 , disassemble to the main shaft and opening/closing latchingTorque tightening of power circuitsSetting adjustmentsConnection and setting with active part (poles/VG)

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air BLRM Drive Mechanism to FP Breaker

* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training

Course Description:

Audience Schneider Electric FSRs

Duration 4,5 days

Languages English & French (Europe) - English (APAC MEA)

Pre-requisites Knowledge on MV switchgears, circuit breakers and contactors

Knowledge on specialized support equipment / tools

Electro-mechanical knowledge

Familiar with SPEED (Spare parts Explorer for Electrical Distribution)

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001040

Locations France - Mâcon

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

V Diag equipment

Cost Please refer to the Global Field Service Pricing Policy

Theory 30 %Safety process in carrying out M5SM Mecha-nism L4 MaintenanceGeneral Information of the BLRM MechanismGeneral functionalityBLRM & FP Circuit breaker operating mecha-nism kinematicsSpare parts identification & replacementManufacturer maintenance solutionsRecommendations for preventive and correc-tive actions according to Schneider Electric policyIntroduction to associated ProToolsRefer to detailed list of materials available through your single point of contact (if training in the country)

Practical 70 %Installation of spare parts in BLRMMaintenance L4, disassemble closing & Open-ing spring and opening/closing latchingTorque tightening of power circuitsSetting adjustmentConnection and setting with active part (poles)

FSR is able to:Perform Level 4 preventive and corrective main-tenance on BLRMMechanism and coupling with FP breakerFP Breaker presentationIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR – Fiche d’Adaptation et de Rechange)Able to de-energed and re-energed Closing & Opening spring

Able to remove and re-install secondary latch-ingAble to check and adjust manufactory settingsReplace & Install a device to update an equip-ment and replace the defective partsMaintenance offers covered by this training:OnSite Repair, OnSite Preventive *

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air MotorPact

FSR is able to:Install Motorpact 7,2kV motor starters (RVSS, FVNR, S3)Prepare and undertake commissioningPerform troubleshooting investigationsPerform OnSite repair and OnSite Preventive * maintenance on Motorpact 7,2kV motor startersKnow and identify different components of MotorpactIdentify the spare parts with the use of SPEEDUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)

* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training

Course Description:

Audience Schneider Electric FSRs

Duration 3 days

Languages English & French (Europe) - English, Portuguese & Spanish (LAM)

Pre-requisites Knowledge on MV / LV switchgears

Electro-mechanical knowledge

Elementary understanding of motors

Familiar with SPEED (Spare Parts Explorer for Electrical Distribution)

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERSERC0001001

Locations France - Grenoble

Brazil - Cajamar

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

Theory 30 %Safety process working on MV switchgearsMV AC motors & motor starter reminderGeneral Information of MotorpactTesting precautionsSpare parts identificationManufacturer maintenance solutionsRecommendations for preventive and correc-tive actions according to Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)

Practical 70 %Commission soft starter (choose & enter param-eters)Torque tightening of Primary power and Earth circuitsPreparation for electrical testsPreventive maintenance inspectionReplacement of Voltage Transformers and Cur-rent Power TransformersContactor removal and maintenanceThyristor stack replacementCarry out troubleshooting

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air Easypact EXE

The FSR is able to customize & commission EasyPact EXE and undertake maintenance and trouble-shooting operations

Course Description: Theory 25 %Understand what EasyPact is Fixed and WithdrawableHave an overview of the business model innovation for EasyPact EXEMaintenance and Adaptation policyRefer to detailed list of materials available through your single point of contact (if training in the country) Practical 75 %Install adaptation kitsInstall on rolling baseRolling base motorisation and interlock operation (electrical interlock circuit and mechanical oper-ational interlocks )Installation of spare parts

Audience Schneider Electric FSRs

Duration 2 days

Languages English & French

Pre-requisites Knowledge on MV / LV switchgears

Electro-mechanical knowledge

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001116

Locations France - Grenoble

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

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air RM6

FSR is able to:Autonomously and confidently perform Level 4 preventive and corrective maintenance on RMU’sIdentify the spare parts with the use of SPEED or TIPIUse and locate the proper instructional manual (PAR -Adaptation and Replacement Policy)Install a device to update an equipment and replace the defective parts

Course Description: Theory 30 %Safety process in carrying out RMU maintenanceGeneral presentation (Discovering the RM6 ranges, Characteristics, Modules, Extensibility, break-ing operation and breaking technique, interlocks and accessories)Spare parts identificationManufacturer maintenance solutions for RM6 ring main units as per LOM’sRecommendations for preventive and corrective actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country) Practical 70 %L4 maintenance operation, preventive and corrective maintenance operation on RM6 functional parts as per LOM policyInstallation of coils (mitop, UV and shunt trip)Installation or replacing a motorization kit for I and D or B functionRepalcing CIT type switch control operating mechanism and circuit breaker operating mechanismReplacing and installation of VPISInstallation of key interlocks

Audience Schneider Electric FSRs

Duration 3 days

Languages English & French (Europe) - English(APAC MEA)

Pre-requisites Knowledge on Ring Main Units

Knowledge on specialized support equipment / tools

Electro-mechanical knowledge

Familiar with SPEED (Spare parts Explorer for Electrical Distribution), TIPI and

other Services Application tools

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001042

Locations France - Grenoble

UAE - Abu Dhabi

Germany

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

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air SM6

FSR is able to:Perform OnSite repair and OnSite Preventive * maintenance on SM6 switchgears including basic maintenance tasks on SF CB, Evolis CB and contactorsFollow the List of Maintenance proceduresIdentify the spare parts with the use of SPEED catalogueUse and locate the proper instructional manual (FAR / PAR Schneider policy Adaptation / Re-change)Install a device to update an equipment and replace the defective parts

* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training

Course Description:

Audience Schneider Electric FSRs

Duration 4 days

Languages English, French (Europe), - English (APAC MEA) - Portuguese and Spanish(LAM)

Pre-requisites Knowledge on MV switchgears, circuit breakers and contactors

Electro-mechanical knowledge

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001109

Locations France - Mâcon

Brazil - Cajamar

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

Theory 30 %Place SM6 24kV in the electrical networkUnderstand SM6 24kV range of cubiclesOverview of equipement architecturebus systemmechanismsdisconnecting switchCBInterlocking functionsNSM operationRefer to detailed list of materials available through your single point of contact (if training in the country)

Practical 70 %SM6 operation, access and interlockingreplace switch mechanismreplace RI mechanisminterlock adaptationcommissioningmaintenance operationsearthing switch operation & interlocks

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air Premset 17,5kV IEC

Circuit Breaker; Load Break Switch; Metering units

FSR is able to:Install and commission Premset 17,5kV 630A & 1250A switchgears (CB, HDCB, LBS, Metering and risers)Perform OnSite repair and OnSite Preventive * maintenance on PremsetUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)

* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training

Course Description:

Audience Schneider Electric FSRs

Duration 3 days

Languages English & French (Europe) - Portuguese and Spanish(LAM)

Pre-requisites Knowledge on MV / LV switchgears

Electro-mechanical knowledge

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001044

Locations France - Grenoble

Brazil - Cajamar

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

Theory 30 %Safety process in carrying out MV Switchgear L4 Maintenance, Installation & CommissioningGeneral Information about PremsetSpecific details of 2SIS insulation systemIdentification of operating mechanism type and kinematicsTesting precautionsSpare parts identificationManufacturer maintenance solutionsRecommendations for preventive and correc-tive actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)

Practical 70 %Preparation & Installation of a Premset switch-boardInstallation of spare parts in Premset switch-board: Sensors, Control equipment, Charging motor, Opening and Closing coilsRemoval of a panel from SwitchboardTorque tightening of power circuitsOperating mechanism maintenancePreparation for electrical tests

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air Premset ANSI

Circuit Breaker; Load Break Switch; Metering units

FSR is able to:Install and commission Premset 17,5kV 630A & 1250A switchgears (CB, HDCB, LBS, Metering and risers)Perform OnSite repair and OnSite Preventive * maintenance on PremsetUse and locate the proper instructional manual (FAR / Fiche Adaptation / Rechange)

* To complete the training of the offers of OnSite Condition Essential, OnSite Condition Advanced and OnSite Asset Diagnostic you must also attend the corresponding diagnostic training*Under-stand the diferences in ANSI version

Course Description:

Audience Schneider Electric FSRs

Duration 3 days

Languages English, Portuguese & Spanish (LAM)

Pre-requisites Knowledge on MV / LV switchgears

Electro-mechanical knowledge

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code Code creation under process

Locations Brazil - Cajamar

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

Theory 40 %Safety process in carrying out MV Switchgear L4 Maintenance, Installation & CommissioningGeneral Information about PremsetSpecific details of 2SIS insulation systemIdentification of operating mechanism type and kinematicsTesting precautionsSpare parts identificationManufacturer maintenance solutionsRecommendations for preventive and correc-tive actions according with Schneider Electric policyRefer to detailed list of materials available through your single point of contact (if training in the country)

Practical 60 %Preparation & Installation of a Premset switch-boardInstallation of spare parts in Premset switch-board: Sensors, Control equipment, Charging motor, Opening and Closing coilsRemoval of a panel from SwitchboardTorque tightening of power circuitsOperating mechanism maintenancePreparation for electrical tests

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air Minera

The objective of this training is to train the FSR to Perform Onsite Maintenance (Repair and Preven-tive) on Minera distribution transformers so that the FSR can perform1 Maintenance activities on oil immersed distribution transformers2 Basic site test for distribution transformer3 Advanced site test for distribution transformer

Course Description: Theory 50 %Transformer product knowledgeElectrical ParametersTypes of TransformerCooling and InsulationMonitoring & Protection DeviceComplex preventive activities with draw-out or disassembly:Visual, functional and condition checksParts/systems conditioningTestingParts replacementRefer to detailed list of materials available through your single point of contact (if training in the country) Practical 50 %Maintenance activities with draw-out or disassembly:Visual, functional and condition checksParts/systems conditioningTesting (Insulation resistance measurement, Phase sequence, Transformer turn ratio test, Winding resistance test)

Audience Schneider Electric FSRs

Duration Please contact the training co-ordinator in your region

Languages French & English (Europe) - English (APAC MEA)

Pre-requisites N/A

N° of Trainees 3 min to 6 max

Course code SERTECI0001131

Locations Maizieres les Metz

Indonesia - Cikarang

In country under specific conditions

Required tools Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

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139

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air Trihal

The objective of this training is to train the FSR to Perform Onsite Maintenance (Repair and Preven-tive) on Trihal distribution transformers so that the FSR can perform1 Maintenance activities on dry type distribution transformers2 Basic site test for distribution transformer3 Advanced site test for distribution transformer

Course Description: Theory 50 %Transformer product knowledgeElectrical ParametersTypes of TransformerMonitoring & Protection DeviceComplex preventive activities with draw-out or disassemblyVisual, functional and condition checksParts/systems conditioningTestingParts replacement Practical 50 %Maintenance activities with draw-out or disassemblyCheck the state of the equipment before the interventionService operationsVisual inspectionFunctional tests and diagnosticsCheck the state of the equipment after the interventionCustomer work report

Audience Schneider Electric FSRs

Duration Please contact the training co-ordinator in your region

Languages French & English (Europe)

Pre-requisites

N° of Trainees 3 min to 6 max

Course code Code creation under process

Locations Maizieres les Metz

In country under specific conditions

Required tools Laptop with minimum Windows 7

Cost Please refer to the Global Field Service Pricing Policy

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air Gas insulated Switchgear

FSR is able to:Understand intensively structure and function of switchgear and componentsobtain certification level 3 for erection and primary assembly of switchgear. The participant has to pass a theoretical/practical testQualification level 3 is defined as:Participant is able to execute by himself erection of standard panels under normal site conditions Additionally participant will be able to do the standard commissioning (primary) in accordance with definitions of the service reference unit

Course Description: Theory Theory + Hands OnStructure and function of the gas-isolated switchgear, the components and design featuresStructure and the operational principle of disconnector, earthing switch, drive mechanism, cir-cuit-breaker and interlocking systemIntensive practical exercises for the assembling, operation, testing and trouble shootingSF6 handling according to highest environmental standards (see European self regulation of elec-trical industry)Applicable safety instructionsLearn how to interpret test and measurement results Practical Equipment to be made available by requester:Refer to detailed list of materials available through your single point of contact (if training in the country)

Audience Schneider Electric FSRs

Duration Variable

Languages English & German

Pre-requisites Knowledge on MV / LV switchgears

Electro-mechanical knowledge

Familiar with SPEED (Spare parts Explorer for Electrical Distribution)

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code Code not available

Locations Germany

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Contact Mr Martin Haas – martin haas@schneider-electric com

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air Understand the Vocabulary and Basics of Communication

The objective of this e-learning course is to provided the basic concepts and vocabulary of net-work communication to FSRs

Course Description: Theory 100 %At the end of this course, you will know the specialized vocabulary and how to interpret a simple communicating products architectureContentCommunication componentsCommunication criteriaMain standards and concepts usedExisting networksNetwork componentsEthernetTCP and IP protocol

Audience Schneider Electric FSRs

Duration Less than 0,5 days

Languages English

Pre-requisites N/A

N° of Trainees N/A

Course code Code creation under process

Locations My Learning Link

Required tools Smartphone/Tablet/Laptop

Cost N/A

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ProDiag MV Relay

FSR is able to:Perform Diagnosis on MV Relay Protection regarding Schneider electric operational instructions and recommendationsAnalyze the performance of MV Relay protection fonctions, on de-energized MV circuit breakers , according to protection settingsMake recommandations for the necessary corrective actions

Course Description:

Audience Schneider Electric FSRs

Duration 2 days

Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish

(LAM)

Pre-requisites Using IBSuite software according with maintenance license

Knowledge on MV Relay equipments and associated software (S1 Studio / SFT

2841)

Knowledge on MV switchgears

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001008

Locations In country

Required tools Laptop with upgraded IBSuite version

EPI

Personal tool box relevant for MV Relay

Tools to be made available by requester:

MV Relays (1 for 2 participants) – Auxilary power – 3 phases injection test box

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %Offer presentationSafety process to access at MV RelaySystem Earthing Lock & InterlockDiagnosis scopeOperating principleJob creation using IBSuiteManufacturer maintenance solutionsAnalysis of the dataRecommendations for corrective actions accor-ding to Schneider policySchneider Report generation

Practical 50 %Process applicationMesurement and test upon MV RelayData collectionAnalysis of the dataEvaluate the performance of MV Relay through manufacturer acceptation criteriaApply recommended maintenance solutions with dedicated tools and products according to Schneider policyAnalyse of the resultsReport generation

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ProDiag Trip Unit

FSR is able to:Perform Diagnosis on LV Trip unit regarding Schneider electric operational instructions and rec-ommendationsAnalyze the performance of the Trip Unit fonctions, on de-energized low voltage circuit breakers , according to protection settingsMake recommendations for the necessary correctives actions (maintenance , repair or replace-ment) on LV trip unit

Course Description:

Audience Schneider Electric FSRs

Duration 2 days + 1 optional day coaching at customer site( recommended)

Languages English & French (Europe) - English (APAC MEA) -

English, Portuguese & Spanish (LAM)

Pre-requisites Using IBSuite software according with maintenance license

Knowledge on LV trip unit equipment

Knowledge on LV voltage Schneider breakers …

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001009

Locations In country

Required tools Laptop with upgraded IBSuite version

EPI

Personal tool box

Tools to be made available by requester:

ME , FFTK ,NSX test boxes(1 for 2 participants) – LV breakers such as Masterpact

M , NW , NT, NS , NSX , Compact C

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %Offer presentationSafety process to access at Trip UnitSystem Earthing Lock & InterlockDiagnosis scopeOperating principleJob creation using IBSuiteManufacturer maintenance solutionsAnalysis of the dataRecommendations for corrective actions accor-ding to Schneider policySchneider Report generation

Practical 50 %Process applicationMesurement and test upon MV RelayData collectionAnalysis of the dataEvaluate the performance of MV Relay through manufacturer acceptation criteriaApply recommended maintenance solutions with dedicated tools and products according to Schneider policyAnalyse of the resultsReport generation

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ProDiag Breaker

FSR is able to:Perform Diagnosis on LV / MV Breakers regarding Schneider Electric operational instructions and recommendationsAnalyze the performance of LV / MV circuit breakers and MV contactor , according to factory ac-ceptation criteriaMake recommandations for the necessary corrective actions (maintenance, repair or replacement)

Course Description:

Audience Schneider Electric FSRs

Duration Initial core training 1,5 days + additional days depending of breaker type + 1

day coaching on customer site ( recommended)

Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish

(LAM)

Pre-requisites Using IBSuite software according with maintenance license

Knowledge on MV / LV Equipments

To be able to perform maintenance level 4 on MV / LV circuit breakers & MV

contactors

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001010

Locations In country

Required tools Laptop with upgraded IBSuite version

EPI

Personal tool box

Tools to be made available by requester:

ProDiag Test Kit (1 for 2 participants)

Equipments according with training scope

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %Offer presentationSafety process to access at MV breakerSystem Earthing Lock & InterlockDiagnosis scopeOperating principleJob creation using IBSuiteManufacturer maintenance solutionsAnalysis of the dataRecommendations for corrective actions ac-cording with Schneider policySchneider Report generation

Practical 50 %Process applicationMesurement and test with MV circuit breaker equipmentData collectionAnalysis of the dataEvaluate the performance of MV circuit breaker through manufacturer acceptation criteriaApply recommended maintenance solution with dedicated tools and products according with Schneider policyAnalyse of the resultsReport generation

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ProDiag Corona migration from V2 to V3

FSR is to able to:Perform Partial Discharge Diagnosis on switchgears equipment according to ProDiag Corona using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsAnalyse the performance of equipment regarding partial discharge degradationMake recommendations for the necessary correctives actions (maintenance, repair or replace-ment) according with Schneider Policy

Course Description:

Audience Schneider Electric FSRs

Duration 1 day + 1 day coaching on energized MV switchgear (recommended)

Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish

(LAM)

Pre-requisites FSR is able to conduct ProDiag Corona using ProDiag Test Kit V2

Completed e-Learning on the phenomena of Partial discharges

Using IBSuite/OnSite software according to maintenance procedure on MV

switchgears

Knowledge on MV switchgears

Able to perform maintenance level 4 on MV switchgear

MV Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001011

Locations In country

Required tools Laptop with upgraded IBSuite/Onsite including maintenance license

EPI

Personal tool box

Tools to be made available by requester:

Procorona Test Kit V3

Access to power substation for practice

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %Offer presentationSafety awarenessDiagnosis scopeMethods of diagnosisProcess application using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsJob creation using IBSuite/OnSiteAnalysis of the dataManufacturer maintenance solutions and rec-ommendations according to Schneider policySchneider Report generation

Practical 50 %Process application using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsData collectionAnalysis of the dataEvaluate the performance of equipmentApply recommended maintenance solution with dedicated tools and products according to Schneider policyAnalyse of the resultsReport generation

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Full ProDiag Corona

FSR is to able to : Perform Partial Discharge Diagnosis on switchgears equipment according to ProDiag Corona using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsAnalyse the performance of equipment regarding partial discharge degradationMake recommendations for the necessary correctives actions (maintenance, repair or replace-ment) according with Schneider Policy

Course Description:

Audience Schneider Electric FSRs

Duration 2 days + 1 day coaching on energized MV Switchgear (recommended)

Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish

(LAM)

Pre-requisites Successfully completed e-Learning on the phenomena of Partial discharges

Using IBSuite/OnSite software according to maintenance procedure on MV

switchgears

Able to perform maintenance level 4 on MV switchgear

MV Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001131

Locations In country

Required tools Laptop with upgraded IBSuite/Onsite including maintenance license

EPI

Personal tool box

Tools to be made available by requester:

Procorona Test Kit V3

Access to power substation for practice

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %Offer presentationSafety awarenessDiagnosis scopeMethods of diagnosisProcess application using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsJob creation using IBSuite/OnSiteAnalysis of the dataManufacturer maintenance solutions and rec-ommendations according to Schneider policySchneider Report generation

Practical 50 %Practical: Process application using XDP-II with the VPIS sensor, Ultra Sonic sensor & HFCT sensorsData collectionAnalysis of the dataEvaluate the performance of equipmentApply recommended maintenance solution with dedicated tools and products according to Schneider policyAnalyse of the results and Report generation

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Partial discharge phenomenon

To understand the phenomenon of partial discharges#To show how to identify the presence of partial dischargesTo make an overview of the different types of partial dischargesTo know the conditions impacting the level of partial dischargesTo discover the different partial discharges measurement methodsTo make an overview of the partial discharges measurement limits on MV cubicles vs the different technologies

Course Description:

Audience Schneider Electric FSRs

Duration Less than 0,5 days

Languages English

Pre-requisites N/A

N° of Trainees N/A

Course code SERTECE0001020

Locations My Learning Link

Required tools Smartphone/Tablet/Laptop

Cost Please refer to the Global Field Service Pricing Policy

Theory 100 %Through case studies and practical exercices, this e-Learning uses a storytelling approach tounderstand the phenomenon of partial dischargesidentify the presence of partial dischargesmake an overview of the different types of partial dischargesknow the conditions impacting the level of partial discharges and their consequencesdiscover the different partial discharges measurement methodsmake an overview of the partial discharges measurement limits on MV cubicles vs the different technologiesProDiag Corona service

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ProDiag Fuse

FSR is able to:Perform Diagnosis on MV Fuses regarding Schneider Electric operational instructions and recom-mendationsAnalyze the performance of MV Fuses according to acceptation criteriaMake recommendations for corrective actions

Course Description:

Audience Schneider Electric FSRs

Duration 1 day

Languages English & French (Europe) - English (APAC MEA) - English, Portuguese & Spanish

(LAM)

Pre-requisites Using IBSuite software according with maintenance license

Knowledge on MV Fuse applications

Knowledge on Schneider MV equipment using fuses such as QM / CRM / Mo-

torstart etc

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code SERTECI0001012

Locations In country

Required tools Laptop with upgraded IBSuite version

EPI

Personal tool box

Tools to be made available by requester:

Microhmeter

Range of Fuses according with ProDiag scope

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %Offer presentationSafety process to access at MV fusesSystem Earthing Lock & InterlockDiagnosis scopeOperating principleJob creation using IBSuiteManufacturer maintenance solutionsAnalysis of the dataRecommendations for corrective actions accor-ding with Schneider policySchneider Report generation

Practical 50 %Process applicationMesurement of internal resistance by Microh-meterData collectionAnalysis of the dataEvaluate the performance of MV Fuses through manufacturer acceptation criteriaApply recommended maintenance solution with dedicated tools and products according to Schneider policyAnalyse of the resultsReport generation

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ProDiag Cluster

FSR is to able to : Perform Diagnosis on cluster of low voltage switchgears or/and medium voltage withdrawable equipment according to ProDiag Cluster ScopeAnalyse the status of cluster regarding wear & tear, oxidation, degradation, etcMake recommendations for the necessary correctives actions (maintenance, repair or replace-ment) according with Schneider Policy

Course Description:

Audience Schneider Electric FSRs

Duration 1 Day + 1 day coaching on LV / MV Switchgear (recommended)

Languages English & French (Europe) - English (APAC MEA) - English,

Portuguese & Spanish (LAM)

Pre-requisites Using IBSuite/OnSite software according to maintenance procedure on LV / MV

switchgears

Able to perform maintenance level 4 on LV / MV switchgear

Electrical Safety training

N° of Trainees 3 min to 6 max

Course code Code creation under process

Locations In country

Required tools Laptop with upgraded IBSuite / OnSite version

EPI

Personal tool box

Tools to be made available by requester:

Low voltage switchgear with withdrawable breaker and Medium voltage with-

drawable equipment

Cost Please refer to the Global Field Service Pricing Policy

Theory 50 %Offer presentationSafety awarenessDiagnosis scopeMethods of diagnosisProcess applicationJob creation using IBSuite/OnSiteAnalysis of the dataManufacturer maintenance solutions and recommendations according with Schneider policySchneider Report generation

Practical 50 %Process application on de-energized low voltage switchgear and withdrawable medium voltage equipmentData collectionAnalysis of data,Evaluate performance of clustersApply recommended maintenance solution with dedicated tools and products according to Schneider policyAnalyse of the results and Report generation

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ProDiag Transfo Oil

At the end of this module, the FSR will be able to make proper oil samples from the top or the bottom of the tank and send the sampling to the laboratory with necessary information

Course Description: Theory 100 %A video tutorial (theoretical Part 1 and 2) + multiple choice questions (practical Test 1 and 2)) to learn to prepare customer’s electrical post for an oil extraction with safetyUse tools provided in the sampling kitMake a proper oil samples from the top or the bottom of the tankProvide necessary informations for a precise analysisSend the sampling to the laboratory and avoid typical and critical mistake

Audience Schneider Electric FSRs

Duration Less than 0,5 days

Languages English & French

Pre-requisites Able to perform basic maintenance on Oil Distribution Transformers

Electrical Safety training

N° of Trainees N/A

Course code SERTECC0001100

Locations My Learning Link

Required tools Smartphone/Tablet/Laptop

Cost N/A

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Asset Connect – Temperature to Environmental monitoring

After this training the FSR is able to install commission and troubleshoot the Easergy thermal and environmental monitoring system

Course Description: Theory 40 %Understands why thermal and environmental monitoring is importantUnderstand why sensors location is importantKnows the principles behind the system (harvesting, communication… )Can update the firmware versionsKnows the precautions to take during installation on all equipment (Motorpact; Mcset; SM6; PIX; RM6… )Refer to detailed list of materials available through your single point of contact (if training in the country) Practical 60 %Physically install the sensors (TH110 & CL110) in switchgear environment and install and commis-sion the SMDConfigure and commission the systemReplace a faulty sensor, PLC, HMI and ZBRN32Configure and connect ComX to the cloud

Audience Schneider Electric FSRs

Duration 2 days

Languages English & French (Europe) - English (APAC) - English, Portuguese & Spanish

(LAM)

Pre-requisites Knowledge on MV / LV switchgears

1 year min FSR

Electro-mechanical knowledge

Electrical Safety training

IT network experience

N° of Trainees 3 min to 6 max

Course code SERTECI0001114

Locations Grenoble

Brazil - Cajamar

UAE - Abu Dhabi

In country under specific conditions

Required tools Laptop

PPE (Personal Protective Equipment)

Cost Please refer to the Global Field Service Pricing Policy

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Ecostruxure Asset Advisor Preventive - Application engineer configuration/operation

Course Description: Theory For application engineers in the service bureau to configure the application according to the equipment installation at the customer site and set the right alarms for the use of application by service bureau agents

Audience Service Bureau

Application engineers

Duration To be annonced soon

Languages

Pre-requisites

N° of Trainees

Course code Code creation under process

Locations Arranged onsite at Service Bureau locations

Required tools

Cost Please refer to the Global Field Service Pricing Policy

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Ecostruxure Asset Advisor Preventive - SB agent

Course Description: Theory For SB agents to understand how to use the application and how to escalate in case they are not able to resolve the issue at distance

Audience Service Bureau operators

Duration To be annonced soon

Languages

Pre-requisites

N° of Trainees

Course code Code creation under process

Locations Arranged onsite at Service Bureau locations

Required tools

Cost Please refer to the Global Field Service Pricing Policy

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MPS Walk through

FSR training:Understand MPS walkthrough offer and learn how to execute an high level one day audit of elec-trical installations using the IB2Diag application and prepare a report to propose Modernization, Performance and Safety recommendationAdmin training:Perform the role of administrator for IB2Diag applicationLocal Admin training:Perform the role of administrator for IB2Diag application in a language other than English

Course Description:

Audience Schneider Electric FSRs

Schneider Electric Administators

Duration Less than 0,5 days

Languages English

Pre-requisites 5 years field experience

Received mail from admin with log-in and password

N° of Trainees N/A

Course code SERC0001000

Locations My Learning Link

Required tools Smart Phone / Tablet

Cost N/A

Theory 50 %FSR training:Introduction to MPS Walkthrough offerHow to download the IB2Diag app from the Schneider App storePing IDHow to download a customer site to the mobileHow to execute an audit (building site, substa-tions, swtichboards, products, etc) using the IB2Diag app and upload the preliminary report to the webHow to create, tidy up and save the reports on the web server for futher actionsAdmin training: FSR training +:How to create a userHow to load BFO accountsUnderstand the cultures and user labels, labels and expertise filesLocal Admin training: Admin training +Understand how a local administrator manage data for launguage other than English

Practical 50 %FSR training:Download the app in your mobile deviceDownload the test site to your mobile deviceBuild the site and substations in the app on the mobile deviceAdd details of electrical equipment and enter observations, risks and recommendationsCheck preliminary reports and upload site to webExport, tidy-up, save and upload the reportsAdmin training: FSR training +:Create a userLoad BFO accountsCheck-out cultures, user labels, labels and expertise filesLocal Admin training: Admin training +Check-out files for translation to local language

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Energy Automation

Energy Automation - E-Learning MV Relays (SEPAM, MiCOM, VAMP)

How to Videos: Register at https://industrialtraining.schneider-electric.com/plantstruxure/portal/catalog.cfm?calendarID=137

Course Description:

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Product Reference Course Objective Min

MiCOM INFTECE0001000 EASERGY MiCOM Protection relays overview 10TECE0001003 How to modify a parameter from HMI on MiCOM protection relays? 5TECE0001004 How to set Easergy MiCOM P40 protection relay to trip? 5TECE0001005 How to configure GOOSE publishing and subscribing in Easergy MiCOM P40

protection relays?

5

TECE0001009 How to install Easergy Studio and datamodels? 5TECE0001006 How to work with Easergy Studio in offline mode? 5TECE0001008 How to configure IEC 61850 with MiCOM S1 Studio? 5TECE0001007 How to work with Easergy Studio in online mode? 5TECE0001010 How to extract Disturbance Record with MiCOM S1 Studio? 5

Sepam SPRDE0001007 Sepam Protection Relays Technical Overview 5PRDE0001002 Sepam - How to create an IEC 61850 configuration file and upload it to ACE850

module?

5

PRDE0001006 Sepam - How to create a GOOSE subscription in CET850? 5PRDE0001001 Sepam - How to connect and configure ACE850? 5PRDE0001003 Sepam - How to create a Logipam logic with SFT 2885? 5PRDE0001004 Sepam - How to install SFT2841? 5PRDE0001000 How to connect to Sepam using ELAN network? 5PRDE0001005 How to set an overcurrent function in Sepam? 5

Easergy SALE0001002 Easergy P3 - Offer presentation 14EGRPRDE0001016 Easergy P3: Part 1: Communication to the device 9ERGPRDE0001015 Easergy P3: Part 2: Overcurrent function setup 6ERGPRDE0001018 Easergy P3: Part 3: How to retrieve records 3ERGPRDE0001014 Easergy P3: Part 4: IEC 61850 configuration with EasergyPro 13ERGPRDE0001013 Easergy P3: Part 5: HMI presentation 3ERGPRDE0001012 Easergy P3 - Part 6 - how to collect fundamental information for tech support

purpose

1

ERGPRDE0001011 Easergy P3 - Part 7 - Smart App presentation 4

VAMP Arc SALE0001001 VAMP Arc protection 10ERGPRDE0001010 Arc Flash V125 technical presentation 10

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Energy Automation - Classroom training (Advanced) MV Relays (SEPAM, MiCOM, VAMP) For basic functions and to understand how to operate the relays go through the e-learning men-tioned in another page.

Contact for dates, places & price: Email: [email protected]

Course Description:

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Product Reference Prerequisite Course Description Days

MiCOM MiCOM121 Good knowledge of Electrical substationsGood knowledge of motor protection principles

Operate and maintain MiCOM P22x and P24x motor protection relay

2

MiCOM125 Good knowledge of Electrical substationsGood knowledge of voltage and frequen-cy protection principles

Operate and maintain MiCOM P92x volta-ge and frequency protection relay

1-3

MiCOM129 Good knowledge of Electrical substations Operate and maintain MiCOM P13x feeder protection relay

3

MiCOM120 Good knowledge of electrical substationsGood knowledge of overcurent and feeder protection principles

Operate and maintain MiCOM P12x and P14x overcurrent and protection relay

2

MiCOM002 Give a comprehensive overview of selec-ted MiCOM Px20 and Px40 relaysGive detail insight into the MiCOM support software, MiCOM S1 Studio

2

MiCOM004 Give a comprehensive overview of selec-ted MiCOM Px30 relaysGive detail insight into the MiCOM support software, MiCOM S1 StudioDetail the relay construction, application, programming and communication.

2

Sepam SEP01 Implement, use and commission Sepam 20, 40 and 80 • Know each Sepam serie in detail

4

SEP05 SEP01 Know the advanced features of Sepam 60Use and Implement Sepam 60Use control logicCreate and customize the mimic editor

3

SEP02 SEP01 Know the advanced features of Sepam 80Use and Implement advanced functions of Sepam 80Use advanced control logicCreate examples of control logic with Logipam softwareCreate and customize the mimic editor

3

Easergy EASERP3_02 Easergy P3 – Feeder Motor and Voltage protection relays

2

EASERP3_02b EASERGY P3 Extra day about IEC 61850 and competition

1

VAMP VAMP06 To introduce new user to the HMI of the protection relay series Vamp 50, Vamp 200, Vamp 300 series

0.25

VAMP11 To introduce new user to VAMPSET con-figuration software for VAMP protection relays

0.25

VAMP03 Basic understanding of Power Networks To be able to set a feeder protection scheme with VAMP protections relays and generate faults to test this solution

1

Note: The above-mentioned trainings are the recommended trainings on MV Relays. For other trainings or further information please contact by Email

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Industry Machine Solutions (MSOL) Services Training Offer

The FSR training contents (both legacy and new offers) on Machine Solutions products are now available Find all Machine Solutions Trainings :https://spiceportal.schneider-electric.com/web/oem-campus/machine-solutions-training

Learn more about the Machine Solutions Organization:https://spiceportal.se.com/web/machine-solutions/home

Contact : Julia [email protected]

IndustryBack to Homepage

158158158158158

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Industry Industrial Control & Drives (IC&D) Services Training Offer

Access to the Drive Training portal:https://spiceportal.schneider-electric.com/web/ic-d/drives-training2

We are offering internal & external trainings for our Drives, adapted to different profiles and know-ledge levels.Our training offers may attract different players : Product Managers/ V1/V2, Product Application Engineers, Field Services Engineers...in worldwide scope.We have training centers in France (Pacy-sur-Eure) and in Austria (Vienna) where the in-class cour-ses are held, and some courses take place also in the Countries.

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Practical Information

GFS Europe - France - MontbonnotLocation addressSchneider Electric140 avenue Jean KUNTZMANN6000 38334 ST ISMIER CEDEX (Montbonnot St Martin)FRANCE

Training times Courses having a higher duration than or equal to 3 days.first day of training - regardless of day of the week: 10:00 – 17:00Courses lasting 1 to 2 days - regardless of day of the week: 08:45 – 17:00Every following training day: 08:45 – 17:00

Booking details Log into the STAR booking tool: http://emeaservicetraining/PlanningWebSCH/Modules/index.phpUsername = your SESA numberPassword = your SESA numberFor assistance with booking, please contact the training center.STAR portal is dedicated to Services Operations Managers. For any access request, please contact the coordinators team.

Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.

The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 8 days before the first day of the training course in

question. • Later notification will result in cancellation fees equivalent to the full price of the training course. • If a participant fails to show up for training, his/her training history will be shown, as No Show

and a report will be sent to participant’s manager. Participant will not be regarded as a priority for the next course (Schneider Electric Employees Only).

LogisticsParticipants are required to arrange their own travels to and from Montbonnot, arrange their own hotel reservation and daily transportation between hotel and training location.All costs must be settled directly and not invoiced to Schneider Electric.

Contact person Training Coordinator: Ahlem El Hachani - Ben FredjEmail: [email protected]

Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.

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GFS Europe - Denmark - Kolding

Location addressSchneider ElectricSilcon Allé 16000 Kolding DENMARK [ITD Training Centre]

Training times first day of training - regardless of day of the week: 10:00 – 16:00Every following training day: 09:00 – 16:00

Booking details Log into the STAR booking tool: http://emeaservicetraining/PlanningWebSCH/Modules/index.phpUsername = your SESA numberPassword = your SESA numberFor assistance with booking, please contact the training center.STAR portal is dedicated to Services Operations Managers. For any access request, please contact the coordinators team.

Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.

The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 8 days before the first day of the training course in

question. • Later notification will result in cancellation fees equivalent to the full price of the training course. • If a participant fails to show up for training, his/her training history will be shown, as No Show

and a report will be sent to participant’s manager. Participant will not be regarded as a priority for the next course (Schneider Electric Employees Only).

LogisticsParticipants are required to arrange their own travels to and from Kolding, arrange their own hotel reservation and daily transportation between hotel and training location.All costs must be settled directly and not invoiced to Schneider Electric.

Contact person Training Coordinator: Vivian LundfoldEmail: [email protected]

Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.

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GFS Europe - Italy - Conselve

Location addressSchneider Electric – Uniflair SpAViale della Tecnica 235026 Conselve ITALY

Training times first day of training - regardless of day of the week: 10:00 – 17:30Every following training day: 09:00 – 17:30

Booking details Log into the STAR booking tool: http://emeaservicetraining/PlanningWebSCH/Modules/index.phpUsername = your SESA numberPassword = your SESA numberFor assistance with booking, please contact the training center.STAR portal is dedicated to Services Operations Managers. For any access request, please contact the coordinators team.

Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.

The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 8 days before the first day of the training course in

question. • Later notification will result in cancellation fees equivalent to the full price of the training course. • If a participant fails to show up for training, his/her training history will be shown, as No Show

and a report will be sent to participant’s manager. Participant will not be regarded as a priority for the next course (Schneider Electric Employees Only).

LogisticsParticipants are required to arrange their own travels to and from Conselve, arrange their own hotel reservation and daily transportation between hotel and training location. All costs must be settled directly and not invoiced to Schneider Electric, Denmark or Italy. Training Prices do not include hotel accommodation, travel costs, weekend expenses and dinners..

Contact person Training Coordinator: Vivian LundfoldEmail: [email protected]

Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.

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GFS APAC - SingaporeLocation addressSchneider Electric IT Singapore50 Kallang AvenueSingapore (3395050)

Training times daily: 09:30 – 17:30(Except Friday class will commence at 10:00 hours) - Power Training (Except Thursday class will commence at 10:00 hours) - Cooling Training

Booking details Country Service Operations Managers send email to coordinator for registration with Name and SESA number. For assistance with booking, please contact the training centre.

Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.

The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. Cancellations must be received minimum 3 weeks before the first day of the training course Cancellations: 50% training fees will be applying if cancelation is done 2 weeks before class commencement Cancellations: 100% training fees will be applying if cancelation is done 1 weeks before class commencement Exceptional cancelation could be review case by case.

You have to send a Purchase Order to your Training Center Coordinator. Training costs will be charged after training.If your entity is using Oracle, please also provide to Training Center Coordinator your Organization Code and your Function Code from Oracle and HFM for SAP

LogisticsParticipants are required to arrange their own travels to and from the Training Centre and daily transportation between hotel and training location (for those who require hotel booking, please send your flight details to the coordinator.) All costs must be settled directly and not invoiced to Schneider Electric Singapore.Training Prices include training material, lunch and refreshments. Training Prices do not include hotel accommodation, travel costs, weekend expenses and dinners

Contact person Training Coordinator: Angeline KohEmail: [email protected]: +65 9862 3840

Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.

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GFS APAC - IndonesiaLocation addressSchneider Electric Cikarang (SEC)East Jakarta Industrial Park (EJIP), plot 4B no. 1 – 2, Lemah Abang,Bekasi 17550, West Java, Indonesia

Training times daily: 09:30 – 17:30

Booking details Country Service Operations Managers send email to coordinator for registration with Name and SESA number. For assistance with booking, please contact the training centre.

Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.

The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 3 weeks before the first day of the training course • Cancellations: 50% training fees will be applying if cancelation is done 2 weeks before class

commencement • Cancellations: 100% training fees will be applying if cancelation is done 1 weeks before class

commencement • Exceptional cancelation could be review case by case.

You have to send a Purchase Order to your Training Center Coordinator. • Training costs will be charged after training.• If your entity is using Oracle, please also provide to Training Center Coordinator your

Organization Code and your Function Code from Oracle and HFM for SAP

LogisticsParticipants are required to arrange their own travels to and from the Training Centre and daily transportation between hotel and training location (for those who require hotel booking, please send your flight details to the coordinator.) All costs must be settled directly and not invoiced to Schneider Electric Indonesia.Training Prices include training material, lunch and refreshments. Training Prices do not include hotel accommodation, travel costs, weekend expenses and dinners

Contact person Training Coordinator: Angeline KohEmail: [email protected]: +65 9862 3840

Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.

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GFS APAC - China - ZhuhaiLocation addressSchneider Electric China No.5 Chuang Ye West Rd Liangang Industry, Park Jin Wan District,Zhuhai 519045 P.R.China

Training times daily: 09:30 – 17:30

Booking details Country Service Operations Managers send email to coordinator for registration with Name and SESA number. For assistance with booking, please contact the training centre.

Booking conditionsSeats are allocated on the "first come, first served" principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.

The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 3 weeks before the first day of the training course • Cancellations: 50% training fees will be applying if cancelation is done 2 weeks before class

commencement • Cancellations: 100% training fees will be applying if cancelation is done 1 weeks before class

commencement • Exceptional cancelation could be review case by case.

You have to send a Purchase Order to your Training Center Coordinator. • Training costs will be charged after training.• If your entity is using Oracle, please also provide to Training Center Coordinator your

Organization Code and your Function Code from Oracle and HFM for SAP

LogisticsParticipants are required to arrange their own travels to and from the Training Centre and daily transportation between hotel and training location (for those who require hotel booking, please send your flight details to the coordinator.) All costs must be settled directly and not invoiced to Schneider Electric China.Training Prices include training material, lunch and refreshments. Training Prices do not include hotel accommodation, travel costs, weekend expenses and dinners

Contact person Training Coordinator: Angeline KohEmail: [email protected]: +65 9862 3840

Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.

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GFS MEA - Abu DhabiLocation addressSchneider ElectricUnit 13 Ground Floor, Mussafah M4, Plot 12, Global Business CenterPO Box 29580, Abu Dhabi, United Arab Emirates

Training times daily: 09:00 – 17:00 Training Days: Sunday - Thursday

Booking details Country Service Operations Managers send email to the local Single Point of Contact for registration with Name and SESA number.

Booking conditionsSeats are allocated on the ”first come, first served” principle. You can register a maximum of 2 FSEs per correspondent, subsequent registrations will go on the waiting list.For safety reasons, we limit the number of participants to 6 for trainings with practical hands-on.

The training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary. • Cancellations must be received minimum 8 days before the first day of the training course in

question. • Later notification will result in cancellation fees equivalent to the full price of the training course. • If a participant fails to show up for training, his/her training history will be shown, as No Show

and a report will be sent to participant’s manager. Participant will not be regarded as a priority for the next course (Schneider Electric Employees Only).

LogisticsParticipants are required to arrange their own travels to and from Abu Dhabi, arrange their own hotel reservation and daily transportation between hotel and training location.All costs must be settled directly and not invoiced to Schneider Electric.

Contact persons MEA Training Coordinator: Melanie PintoEmail: [email protected]: +971 47099641

MEA Training Coordinator: (French Speaking Cluster ): Ahlem El Hachani - Ben FredjEmail: [email protected]

Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.

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GFS LAM - USA - Fort LauderdaleLocation addressSchneider Electric3330 NW 53RD ST STE 306 Fort Lauderdale, FL 33309 United States

Training times daily: 09:00 – 18:00

Booking details Log into: http://tools.schneider-electric.com.br/itb/ use your e-mail and password. If first time accessing the portal click on ”request access” and follow the instructions.For further assistance please contact: [email protected]

Booking conditionsThe training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary.

• Cancellations must be received minimum 8 days before the first day of the training course in question.

• Later notification will result in cancellation fees equivalent to the full price of the training course. • Seats are allocated on the ”first come, first served” principle.

LogisticsParticipants are required to arrange their own travels to and from Fort Lauderdale, arrange their own hotel reservation and daily transportation between hotel and training location.All costs must be settled directly and not invoiced to Schneider Electric.

Contact person Training Coordinator: Andre TakegawaEmail: [email protected]: +55 11 3215-8450/7250/8449

Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.

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GFS LAM - Brazil - Sao PauloLocation addressSchneider ElectricCajamar Industrial Park - Av. Marginal do Ribeirão dos Cristais, 200- Bairro Jordanésia (Galpão 400)Cajamar - São Paulo – BrazilPostal Code 07760-000 [ITD & E&P Training Centre]

Training times daily: 09:00 – 18:00

Booking details Log into: http://tools.schneider-electric.com.br/itb/ use your e-mail and password. If first time accessing the portal click on ”request access” and follow the instructions.For further assistance please contact: [email protected]

Booking conditionsThe training centers receive the right to cancel any training course due to insufficient number of trainees at least two weeks before the training is scheduled and the right to add or postpone a training course if necessary.

• Cancellations must be received minimum 8 days before the first day of the training course in question.

• Later notification will result in cancellation fees equivalent to the full price of the training course. • Seats are allocated on the ”first come, first served” principle.

LogisticsParticipants are required to arrange their own travels to and from Sao Paulo, arrange their own hotel reservation and daily transportation between hotel and training location.All costs must be settled directly and not invoiced to Schneider Electric.

Contact person Training Coordinator: Andre TakegawaEmail: [email protected]: +55 11 3215-8450/7250/8449

Pricing Please refer to the Global Field Service pricing policy. Prices include training material, lunch and refreshment. Prices do not include hotel accomodation, travel costs, weekend expenses and dinners.