TRAINING CATALOGUE - GreenlightPM · CAPM, PgMP, PMI-ACP and PMP are registered marks of the...

TRAINING CATALOGUE2 0 2 0

Enhancing competencies

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Our mission is to help our clients to achieve Outstanding Business Results through Great Project Performance

thanks to an Excellent Project Culture.

www.GreenlightPM.com

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http://www.greenlightpm.com/

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In any Agile organization, the key to developing and enhancing Project Performance and the Project Culture ultimately lies with the people.Building and honing their competencies and behaviours should be prioritized, in order to create a firm basis for success.

At Greenlight Project Management we have developed, within our total solution for Project Management, an integral and solid offering of training services aiming to increase those competencies – needed to be competitive in today’s business environment, requiring agility, business focus, speed, value creation and continuous transformation.

We continuously update our training catalogue, and the most recent updates include courses for Hybrid Project Management, Agile Transformation Offices, Business Analysis, Digital Transformation, Business Driven Project Management, Project Financial Management and Interpersonal skills.Many of the courses are based on GPMM®, Greenlight Project Management Model, which covers both adaptive and plan driven projects, or as we call them structured, agile and hybrid projects

We are making this package of training services available to your organization in different formats, such as classroom training, virtual (remote) training and in blended training programs/courses with the goal to not only help you learn but also apply what you have learned.

We hope you find our offering interesting and are delighted to assist and support you!

March, 2019

Founder and CEO

Rickard Romander


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To Whom – Our Focus

Our focus is on working close together with ourclients to create different training roadmaps.

These training roadmaps are centered onimproving the competencies related to a specificwork role. The courses are structured to successivelyincrease the level of these competencies.

We have the tools available to customize ourcourses according to the learning needs of ourclients.

We concentrate the course contents to be directlyapplicable to the work environment of theattendees, helping to improve their performance.

Our work focus

Our training services are intended for allstakeholders whatever their relation to the projects:

› Sponsors and Upper Management: who authorize andprovide high-level support to the project execution.

› Project and Program Managers: who make day-to-daydecisions in order to ensure the expected results areachieved.

› Team Members: who participate in day-to-day activities toachieve the expected results.

› Other stakeholders: who have requirements, or aninfluence on the final outcome of the project.

What is the target group?


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BUSINESS PDUs

PROJECTS

CAPM, PgMP, PMI-ACP and PMP are registered marks of

the Project Management Institute, Inc.

CERTIFICATIONS

› Project Management Professional (PMP)®

Certification Preparation Program

› PMI Agile Certified Practitioner (PMI-ACP)®


› Certified Associate in Project Management (CAPM)® Certification Preparation Program

› Program Management Professional (PgMP)®


› PRINCE2® Foundation

› PRINCE2® Practitioner

› X-AM Evaluation Tool (PMP® Certification Preparation Tool)

PDUs

PDUs


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› Business Driven Project Management

› Project Financial Management

› Business Analysis

› Project Management Office

› Project Portfolio Management

› Workshop for Project Sponsors

› Program Management

› Agile Portfolio Management Workshop

› Agile for Managers

› Kanban Workshop

GENERAL PM:

› Project Management

› Change Project Management using GPMM Change

› Risk Management in Projects

› Advanced training program for PM's

› Stakeholders Management

› Project Procurement Management

› International Projects

› Earned Value Workshop

› Agile methodologies in project managementWorkshop

› Agile / Scrum Project Management

› Introduction to Agile Methods

› Communicating with Data

› Project Planning and Control with MS Project

› Project Management with Simultrain®

› Root Cause Analysis Workshop

› Configuration Management

GPMM MODEL:

› Introduction to GPMM® 3.0 Project Edition

› Introduction to GPMM® 3.0 Enterprise Edition

› GPMM® Model for Project Managers

› Hybrid Project Management using GPMM

GPMM using TOOLS:

› Hybrid Project Management using GPMM and ITM Platform (HGPMM)

› Project Management using ITM Platform (PMT)

› GPMM for Project Managers using ITM Platform (GPM)

e-learning:

› PM Advanced, PM Fundamentals, PMP® Preparation Pack, PM Team


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› Change Project Management using GPMM Change

› Agile Transformation Management Office

› Agile Portfolio Management Workshop

› Agile for Managers

› Kanban Workshop

› Leading Digital Transformation

Combining with the others:

› Continuous training, Mentoring, Workshop, Coaching

CAPM, PgMP, PMI-ACP and PMP are registered marks of

the Project Management Institute, Inc.


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TABLE of ALL PDUsequivalent – per AREA

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Interpersonal SKILLS

› Human Skills in Projects

› Human Skills II – Efficient Teams

› Leadership with Coaching in projects

› Conscious Time management

› Conflict Management

› Interpersonal SKILLS Modules

› Roles in Agile / Scrum: Product Owner, Scum Master, Agile Coach

› Virtual teams in projects

› Conflict Management and resolution

› Conflict Management

› Communication & Team Management In virtual environment

Hybrid Learning:

› Advanced Communication Program

› Advanced Self-development Program

PDUsChange / Transformation

OTHERS

› Internet of Things (IoT)› Finance For Non Financials

PDUs

PDUs


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BUSINESS› If we consider Projects and Programs as investments that

bring value to the company and enable it to reach itsbusiness objectives, then it becomes vital to improve allproject-related business decisions. Better decisions withinProject Portfolio Management activities; more efficientprocesses for Business Analysis as well as a more efficientparticipation by project sponsors are vital elements forglobal success in Project Management.

› The Business area includes training covering the mainknowledge areas for making decisions that support projectmanagement. The ultimate goal is to improve projectprofitability and alignment with business objectives.

WWW.GREENLIGHTPM.COM

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ILT – Instructor Lead Training

VCT – Virtual Classroom Training

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Business Driven Project Management

Objectives

After the course you will:

› Better understand why good Project-, Program and Portfolio Management is vital to a Company’s business areas and business success

› Better know how to apply business driven “tools” in portfolio management to improve the success of the launched initiatives, projects and programs – also known as demand management.

› Better understand and how to think, to connect project results with the business results in a measureable way.

› Understand how to implement the suggested improvement.

Target Group› Directors and Managers

› Business Developers

› Innovation Managers / Champions

› Product Managers / Product Owners

Subjects

› Project Management 3.0

› Business Acumen

› Management principles and practices

› Roles and Responsibilities

› Types of projects, programs and initiatives in the portfolio. Agile, Structured and hybrid projects

› Project Generation – Project Portfolio Management

› Business Modelling – Value Proposition Design

› Stakeholder Engagement

Duration16 hours – ILT16 hours – VCT

› Business Analysis –fundamentals

› Customer development; involving the customer in the solution,

› Definition of a viable solution

› Solution breakdown

› Project Portfolio Authorization

› Execution and Delivery

› Project Portfolio Control and Feedback

› LEAN Start up – principles

› Implementation – Leading Change

› Individual action plan

› Project Managers

› Key Accounts Managers

› Change / Transformation Managers / Champions


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Project Financial Management

Objectives


› Be better in managing projects (planning and controlling from the financial point of view), resulting better financial results, such as for example an improved cash-flow.

› Be able to analyze and work with the financial indicators of a project.

› Have knowledge to create a financial plan that corresponds with the project needs.

› Be able to use the specific terminology, understand accounting and financial information and execute profitability analyses in projects.

› Have the necessary knowledge to analyze correctly the procurement management issues (contracts, negotiation, forms of payment …).

Target Group

The course is adapted for people with financial basics, as well as for professionals with no knowledge on the subject.

› Program Managers and Project Managers

› Sponsors

› Functional Managers

› Project Members

› Sales people

Subjects

› Financial and Accounting Foundations

› Project financial performance indicators

› Project financial management

› Analyze finance

› Estimate Costs and Revenues

› Determine Budget

› Control finance

› Understanding on how decisions in projects impact the company’s financial results

› Minimizing financial risks

› Project planning and control tips, in order to improve the financial indicators

› A pedagogical and specific Case Study, especially prepared to be able to understand the financial management in a project.

› Exercises


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Business Analysis

Objectives


› Know what Business Analysis is

› Understand the role of the Business Analyst

› Know how to perform better business analysis, and with focus on Value creation

› Understand how Agile methods integrates with Business Analysis

› Have practiced Business Analysis tools

› Have ideas (a plan) on how to apply what has been learned

Target Group

› Business Analysts

› Project and Program Managers

› Sponsors and Account Managers

› Solution Architects and Technical Coordinators

› Product Owners, Product Managers

› Core 3 Team members

› Business Consultants

Subjects› Business Analysis Fundamentals and

process

› The IIBA® BACCM® Model.

› Business Analysis Knowledge Areas:, Business Analysis Planning and Monitoring, Elicitation and Collaboration, Requirements Life Cycle Management, Strategy Analysis, Requirements Analysis and Design Definition and Solution Evaluation

› Business Analysis Techniques like for example SWOT, Business Case, Customer Benefits Driven Management, Business Canvas and LEAN Start Up

› Agile concepts

› Underlying competencies

› Documentation

› Case-studies and exercises integrated with the theory

› How to apply


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Project Management Office

Objectives


› Know what a PMO is and how it can be created and improved

› Know the main reasons for its existence

› Know the GreenlightPM PMO model (*) , and how it can be used for a step by step establishment of a PMO in your organization

› Have an action plan covering what to improve and introduce in your Project Management Office

Target Group

› Program Management Office (PMO) Managers

› PMO Members

› Program Managers

› Experienced Project Managers

› Functional Managers / Directors, with an interest in PMO Management

Subjects

› The typical current situation

› Project Culture and the role of the Project Office

› The Balanced Matrix Organization

› The GreenlightPM PMO Model – 7 areas:


› Business Acumen

› Project Support

› Cross Functional Processes and Tools/Continuous Improvements

› Staffing and Competence Development

› Project Leadership Skills

› Project Culture

› Result Oriented Management

› A realistic case study

› Action Plan(*) The GreenlightPM PMO Model is based onreal hands-on experience and is in line withthe Project Management Institute (PMI)® standards

PMI is a registered mark of the Project Management Institute, Inc.WWW.GREENLIGHTPM.COM

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Project Portfolio Management

Objectives

After the course you will know how to better:

› Define a project portfolio that is aligned with the business strategy

› Manage, control and present the status of the project portfolio

› Use the advantages provided by the PMO to support good Management by projects

› Use a project management model, a decision model and project portfolio management tools.

Target Group

› Project sponsors, Portfolio managers, Program managers

› PMO managers and members

› Steering group members

Subjects

› Introduction to Portfolio Management: purpose; relation to the strategy; relation between portfolios, programs, and projects.

› The Process; Identification, Categorization, Evaluation, Selection, Prioritization, Portfolio balancing, Multi-project plan and Authorization.

› Portfolio control and monitoring –Project status reports, Project Portfolio Oversight

› Demand Management

› Pre-project work

› Steering group and reference group and escalation paths

› Resource management

› Portfolio performance indicators


› Project Portfolio Risk management

› Business Driven Project Management covering fundamentals aspects such as Least viable product, Business Modelling, LEAN Start Up

› Roles and responsibilities

› The role of the PMO – how can it help to ensure good Project portfolio management

› Decision Models

› Project Management model

› Project Portfolio Management Tools

› Applicable standards from the Project Management Institute (PMI)®, APM®, IPMA®, etc.

› Case study, Exercises and Role plays


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Workshop for Project Sponsors

Objectives


› Better know how the Project Sponsor can contribute to an overall profitable project portfolio.

› Better understand what the Project Sponsor need to do to achieve good project performance.

› Better understand how to make use of the Sponsor’s key “tools” – the Tollgate model, The Financial KPIs and the Project Steering Group.

Target Group

› Project Sponsors

› Directors

› Account Managers

› Line managers

› PMO Managers

› Project Portfolio Managers


› Senior Project Managers

Subjects

› The Project Sponsor Role–Responsibility, Authority and How to interact with the project

› Business Acumen

› Managing and evaluation of business risks and opportunities.

› Governance and the Steering Group



› The importance of a good Assignment Specification (Project Charter)

› Project Scope Management


› Terminating projects.

Duration4 to16 hours - ILT


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Program Management

Objectives


› Know what a program is.

› Why management by programs can be a better option, than project management or ongoing operations.

› How to establish, manage and document a program.

› How to manage and steer projects within a program.

› Understand the role of the program manager.

Target Group

› Portfolio / Program managers

› Experienced Project managers

› Project / Program Management Office managers

› Senior executives

Subjects

› Concepts of Program and Program Management

› Relationship between Program Management, Portfolio Management and Project Management

› When to apply Program Management

› How to manage programs using the GPMM Project Management model

› Program Organization

› Program Management Office

› Program Management Domains

› Program- and Project Documentation templates

› Steering within a Program

› Program Management Maturity Model Individual Action Plan

› Examples, Exercises and Case studies


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Agile Portfolio Management Workshop

Objectives

After the course you will know how to:

› Define a project portfolio, which is aligned with the business strategy, using agile methods

› Manage, control and present the status of the project portfolio

› Use the advantages provided by a project office to support good project management

› Use Agile practices and tools for process decision making

Target Group


› Project portfolio owners

› Managers and members of a PMO

› Program managers and experienced project managers

› Functional managers who have resources involved in the project portfolio

Subjects

› Agile applied to projects

› General concepts

› Support tools

› Project Portfolio management process

› Identification and visualization

› Evaluation: Agile estimates

› Selection and prioritization

› Portfolio status monitoring


› Support tools

› Development of a practical case (general WS)

› Application to the company (customized WS)



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Agile for Managers

Objectives


› Have a better understanding about the principles on which Agile methodologies are based.

› Be able to evaluate the conditions under which using the Agile management focus is interesting

› Be able to analyze the situations under which this is applicable in your organization and in your projects.

› Think about some of the key success aspects on the change initiatives and the mistakes to be avoided

Target Group

Oriented to

› Decision making people with authority or influence capacity on how to use Agile in an organization that need to understand and share with other people in similar situation the Agile methodology’s basic principles

Subjects

› Introduction to the Agile philosophy in projects and organizations

› The Agile philosophy paradigms

› Overview of each of the different Agile methodologies: Scrum, XP, RUP, Kanban

› Things to consider when making the decision on where to apply Agile

› Coexistence with other methods

› Oversight of the Project management using Agile methodologies

› The Project Office role in an Agile environment

Duration4 hours - ILT


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Kanban Workshop

Objectives


› Know the benefits from applying Kanban

› Know how to evaluate and when to use Kanban

› Be able to use Kanban in your activities to reduce costs and increase productivity

› Have an Action plan.

Target Group

› Directors

› Managers


› Service Managers

› Team leaders

› Teams

… anybody else who can benefit from the use of Kanban

Subjects

› Introduction to LEAN – Agile

› Why Kanban?

› Introduction to “Pull” systems

› What is Kanban? (Workflow, Visualization,

› The Kanban board, Work item types, WIP limits, Classes of services, Metrics, Priorities, Bottlenecks and Roles.

› Improvement Opportunities

› Benefits and limitations

› Economic Cost Model – LEAN (waste)

› A customized Case study (for example: SW development, project portfolio, maintenance, service management, improvement activities etc.)

› Electronic tools

› Implementation of Kanban

› Action plan

Duration8 hours – ILT

4-8 hours – VCT


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CERTIFICATIONSIn an increasingly projectized world, a professionalcertification ensures that you’re ready to meet the real-world needs of the organizations.Our training courses will prepare you for the mostrecognized certifications.


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Project Management Professional (PMP)® Certification Preparation Program

Objectives

After the course you will understand:

› PMI’s perspective on Project Management including concepts and terminology.

› What important knowledge areas you must master and what to expect on the exam.

› Recognize typical exam questions helping you pick the best answer in each case.

› Be ready to pass the certification exam..

Target Group

Experienced Project Managers and PM professionals who intend to pass the PMP® certification exam.

Subjects

› The PMBOK® Guide1, including the ten knowledge areas.

› Professional responsibility and other subjects not covered in the PMBOK®

Guide.

› Exercises and practice exams.

Duration36 hours - ILT 24 hours - VCT

(1) A Guide to the Project Management Body of Knowledge (PMBOK® Guide) –Sixth Edition, Project Management Institute, Inc., 2017

PMBOK is a registered marks of the Project Management Institute, Inc.


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PMI Agile Certified Practitioner (PMI-ACP)® Certification Preparation Program

Objectives

After the course you will have a clear understanding of:

› The structure of the PMI-ACP®

certification exam.

› The knowledge areas you need to master for the exam.

› How to best prepare yourself to pass the certification exam.

Target Group

› Anyone working with Agile methodologies, who is planning to take the PMI-ACP® certification exam.

Subjects

› Agile Manifesto values and principles.

› Adaptive development and it’s Life Cycle

› Estimation, Prioritization, Planning, Monitoring, Metrics and Reports.

› Agile Roles.

› Agile Methodologies:

› Scrum, XP, Kanban, Crystal Clear.

› Agile Development Techniques:

› Executable Specifications, TDD, Continuous Integration, Continuous Development, Pair programming.

› Team Dynamics, Collaboration, Empowerment.

› Self-organized, Hyper-productive Teams.

› Coaching & Mentoring.

› Continuous Improvement.

Duration21/32 hours - ILT21 hours – VCT


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Certified Associate in Project Management (CAPM)® Certification Preparation Program

Objectives


› The structure of the CAPM®

certification exam.

› What important knowledge areas you must master.

› How to prepare yourself in the best way to pass the certification exam.

Target Group

› Project Managers and project participants with various levels of experience, intending to pass the CAPM® certification exam.

Subjects

› The content of the certification exam.

› Introduction to the PMBOK® Guide.

› The ten knowledge areas.

› Exercises and practice exams.



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Program Management Professional (PgMP)® Certification Preparation Program

Objectives


› Know more about Program Management

› Understand PMI’s perspective on Program Management with concepts and terminology.

› Understand the structure and requirements of the PgMP®

certification exam

› Know how to prepare yourself in the best way to pass the certification exam

› Have guidelines on what to focus on during your preparation

› Know specific techniques and exercises to develop your understanding of the many subjects and how they interact

› Recognize typical exam questions helping you to pick the best answer in each case

Target Group

› Experienced Project and Program Managers who intend to pass the PgMP® certification exam, and want to learn more about Program Management

Subjects

› The Program and Program Management concepts and how they relate to Portfolio Management and Project Management

› The five Program Management Domains

› The “Supporting Processes” and how they relate to the Domains

› The Examination Content Outline (ECO)

› Program Lifecycle and “timeline” aspects, with differences between the Standard and ECO

› The main roles and who is responsible for doing what in Program Management


› “Artifacts” in relation to Domains and timeline.

› Specific “PMI-isms”, vocabulary and definitions

› Sample quick-test questions per subject

› Sample practice exam “before” and “after”

› Various exercises

› Study Hints per subject area

› How to continue preparing for the exam after this course


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PRINCE2® Foundation

Objectives


› Understand the PRINCE2® approach

› Know how to apply the method to your own working environment

› Be prepared for the PRINCE2®

Foundation Exams

Target Group

› This PRINCE2® Practitioner training course is aimed at any level of project staff that requires a formal qualification in the project management method.

Subjects

› PRINCE2® Overview

› Initiating a Project

› Controlling a Stage

› Starting up a Project

› Risks

› Managing Product Delivery

› Organization

› Quality

› Change

› Directing a Project

› Plans

› Managing a Stage Boundary

› Business Case

› Progress

› Closing a Project


24 hours – VCT


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Objectives


› Understand the PRINCE2® approach

› Know how to apply the method to your own working environment

› Be prepared for the PRINCE2®

Foundation and Practitioner Exams

Target Group

› This PRINCE2® Practitioner training course is aimed at any level of project staff that requires a formal qualification in the project management method.

Subjects

› PRINCE2® Overview

› Initiating a Project

› Controlling a Stage

› Starting up a Project

› Risks

› Managing Product Delivery

› Organization

› Quality

› Change

› Directing a Project

› Plans

› Managing a Stage Boundary

› Business Case

› Progress

› Closing a Project


PRINCE2® Foundation and Practitioner


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X-AM Evaluation Tool (PMP® Certification Preparation Tool)

X-AM is not only an exam simulator that allows certification candidates to train in real conditions, it also serves other purposes:

› Learning and reviewing: the questions are arranged according to the type of knowledge; thanks to the explanations given, they allow learners to extend their knowledge. Learners may view those questions which they found difficult several times, so as to consolidate their knowledge.

› Evaluating oneself: thanks to the scores expressed in percent, learners may estimate their level of knowledge.

› Tracking one’s progression: Learners can view their results for each session and for each knowledge area; comparing those results allows them to identify the level of progression they have attained.

Target Group

› Project Managers and project participants with various levels of experience, intending to pass the PMP® certification exam.

Subjects

› The simulator offers a very motivating learning method.

› It can be used anywhere: learners can access it from any computer.

› Its interface is user-friendly and intuitive.

› It is available in several languages: French, German and English.

Objectives

(*) Trademark owned by STS


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PROJECTSThe purpose of project management is to achieve a visibleand measurable change in the organization, its business orits customer, in a flexible, efficient and business-orientedway. In Project-related courses the goal is to impart allnecessary knowledge and competence for an efficientproject management, so that established project goals aresystematically achieved.


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Project Management

Objectives

After the course you will have knowledge of:

› Basic management of projects in a multi-project Organization.

› Principles of Project Planning, Project tracking and control.

› Different planning methods

› Project Leadership

› The Project Management knowledge areas

Target Group

› Project and Program Managers.

› Project Management Office (PMO) Managers and members.

Subjects

› Management of projects in a multiproject organization

› Identification and definition of the key roles in a multi-project organization.


› Project Scope and Requirement Management

› Risk Analysis

› Case-studies totally integrated with the theory

› Change handling and the impact of changes on the plan.

› Project tracking and control

› Basics about leadership and communication in projects.


› The importance of dividing a project into phases and the use of decision points

› Project planning:

› Structuring and documentation of work packages.

› Time estimating (effort, duration)

› Cost-estimating and budgeting

› Activity sequencing and identification of the critical path

› Time-schedule development

› Resource planning

› The most important templates for project management.


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Risk Management in Projects

Objectives


› Be able to plan risk analyses and to administer measures for risk management.

› Be able to judge the scope of different risks, and to decide which methods and tools are most appropriate in your project.

Target Group



Subjects

› The significance of risk management for the success of the project.

› Input to risk management and external actors.

› Planning for risk management.

› Risk signals in projects.

› Methods for risk identification.

› Qualitative and quantitative risk analysis.

› Monitoring and steering risks.

› Common traps.

› Tools and templates



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Advanced training program for PM's

Objectives


› Build/expand competence in key knowledge areas.

› Train the Project Managers to better know how to manage their Projects/Programs.

› Learn more about the chosen subjects – which typically are state of the art and important to your company.

› Team building / networking between peers.

› Reward the best Project Managers with advanced competence development.

› Improve Business Acumen.

› Improve efficiency.

The learning objects are defined for each training program in cooperation with the customer.

Target Group

Experienced and high performing Program Managers.

Subjects

The content of each training program is chosen and agreed together with the customer, typically choosing subjects from this list:

› Business Acumen


› Risk Management


› Project Portfolio management

› Agile Methods (SCRUM, Kanban, etc.)

› Leadership Skills – Coaching Skills

› Advanced use of tools

› Leading Change – by Projects

All areas include theory, documentation, examples and exercises. And there is an integrated case study.

DurationFrom case to case – ILT / VCT


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Stakeholders Management

Objectives


› Have learned techniques and developed skills to be able to:

› Make a good stakeholder identification

› Identify the influence of each individual stakeholder.

› Get the right kind of involvement from the right people.

› Control their impact on project objectives

Target Group

› Sponsors

› Project Managers and Program Managers

› Project Office Managers

› Solution Architects

› Configuration Managers

Subjects

› Stakeholder Identification

› Stakeholder Analysis

› Stakeholder Involvement

› Stakeholder Control

› Case Study



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< 31 >

Project Procurement Management

Objectives

After the course you will know:

› All the steps of the Procurement live cycle

› Procurement strategies; contract administration; legal, commercial and financial aspects

› Techniques and skills on how to negotiate to reach a win-win.

Target Group


› Product Managers.

› Funtional / Line Managers

› Sponsors

… or other persons with responsibility for procuring products and services in projects.

Subjects

› Procurement Management process and roles

› Procurement strategies

› Legislation: considerations, obligations, types of contracts and orders

› Product/service costs and payment conditions

› Tender: analysis of market and suppliers, selection techniques.

Duration24hours – ILT

24 hours – VCT

› Negotiation Skills:

› Techniques, strategies and tactics

› Know how to plan, start, do and conclude a successful negotiation

› Human features (persuasion, negotiation styles and typologies)

› Communication techniques

› International procurements

› Outsourcing, partnership and alliance.


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< 32 >

International Projects

Objectives


› Have improved your human skills in managing international projects and programs.

› Know how to make the best use of a common project management model, the decision model and tools, in your international projects.

› Be able to document your project in a way that facilitates the management of international projects.

Target Group

› Project and Program Managers.

› Project Management Office (PMO) Managers and members.

Subjects

› International projects – definition, complexity.

› Roles and Responsibilities.

› The lifecycle of international projects:

› Stakeholder management

› Documentation

› Risk management

› Control and Follow-up

› How to manage projects and programs by application of a common model:

› On a global level

› At a local level – Adaptations

› International terminology.


› Tools and materials.

› Human skills:

› Creating the structure and building an efficient virtual team

› Understand and appreciate cultural differences

› Communication in multi-cultural environments

› Creating relationships based on trust and responsibility

› Virtual meetings

› Control and follow-up of virtual team

› Examples, exercises and practical case studies.


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< 33 >

Earned Value Workshop

Objectives

After the workshop you will:

› Understand what Earned Value is

› Use Earned Value to obtain an estimation of how is your project performing

› Be able to make estimations about the future performance of your project and predict if it will fulfill the budget and time plan

› Know how to calculate Earned Value in your project with Microsoft Project®.

Target Group



› Line Managers

› Project Administrators

Subjects

› Why Earned Value?

› What is Earned Value?

› Earned Value as an project analysis tool

› Earned Value as a project forecasting tool

› How to measure Earned Value in a project

› Earned Value with Microsoft Project®

› Practical case: Calculating Earned Value with Microsoft Project®.



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< 34 >

Agile methodologies in project management, Workshop

Objectives


› Have a better understanding of Agile project management.

› You will understand how to work with Scrum and how to integrate other Agile practices.

› You will be able to analyze in which situations it is applicable to your organization and its projects.

› You can reflect on some key success factors in your change initiatives and which pitfalls to avoid.

› You will have the knowledge to start to apply Agile in your organization.

Target Group

› Operations Managers

› Project and Functional Managers

› Operational Development Staff

› Change Agents

› HR Managers

Subjects

› Introduction to Lean and Agile philosophy, projects and organizations.

› Introduction to Scrum and its integration with other methodologies.

› Cross-functional and high-performance Teams.

› Change management: success factors and pitfalls.

› Coaching benefits in the implementation of a culture of change.

› Agile combined with your own experience.

› Develop an action plan for your own situation/organization.


8 hours – VCT


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< 35 >

Agile / Scrum Project Management

Objectives


› Have a better understanding of the typical characteristics of projects managed with Scrum.

› Be able to understand what is needed to manage Scrum projects in your organization.

› Be able to analyze in which situations it is applicable to your organization and its projects.

› You can reflect on some key success factors in your change initiatives and typical pitfalls to avoid.

Target Group


› Development Team members

› Operational Development Staff

› Operations Managers

› Change Agents

› HR Managers

Subjects

› Introduction to Lean and Agile philosophy, projects and organizations.

› Incremental and Iterative Development.

› Scrum activities, roles and artifacts.

› Sprint planning and Reviewing.

› Development Team Management. Cross-functional and distributed Teams.

› Coaching benefits in the implementation of a culture of change.

› Develop an action plan for your project/organization.

Duration24 hours – ILT 16 hours - VCT


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< 36 >

Introduction to Agile Methods

Objectives

After the course :

› You will have a better understanding of the typical characteristics of projects managed with Scrum.

› You will be able to understand what is needed to manage Scrum projects in your organization.

› You will be able to analyze in which situations it is applicable to your organization and its projects.

› You can reflect on some key success factors in your change initiatives and typical pitfalls to avoid.

Target Group


Subjects

› Introduction to Lean and Agile philosophy, principles and practices.

› Incremental and Iterative Development.

› Scrum Project Management flow and way of working overview: Roles, Ceremonies, Artifacts and Limitations.

› Kanban - in theory and practice

› The role of the Project Manager in Agile projects.

› Organizational impacts

› Agile and Scrum Coaching Skills –fundamentals

› TRAINING METHODS

› Tools

Duration16 hours – ILT12 hours - VCT


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< 37 >

Communicating with Data

Objectives


› Have a deeper understanding of how to use Excel

› Be able to create a professional presentation based on sets of data

› Understand how to optimize the graphical representation of your data to send a clear message across.

› Know how to efficiently use your time in excel by applying some tips & tricks that will help you manage data in a easy and fast way, saving time and optimizing results.

Target Group

The primary target groups for this course are:



› Project staff and team leaders who need to make presentations using data.

Subjects

› Excel

› Formulas and Functions

› Creating and working with Charts

› Data Formatting

› Data Analysis and Pivot Tables

› Sparklines

› Practical case:

› The importance of the visual communication over text & data

› The participants will have the chance to experience real situations using several case studies.



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< 38 >

Project Planning and Control with MS Project

Objectives


› Be familiar with the main principles of project planning.

› Be able to use Microsoft Project to plan your projects.

Target Group

› Project Planners.

› Project Managers.

› Project Administrations.

Subjects

› Microsoft Project basics.

› Defining and sequencing activities.

› Understanding the activity information.

› Creating a time schedule.

› Understanding the meaning of activity types, and how to use them.

› Allocating resources and budgeting the project.

Duration8/16 hours – ILT / VCT


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< 39 >

Project Management with Simultrain®

After the course you will have knowledge of:

› Basic management of projects in a multi-project Organization.

› Principles of Project Planning, Project tracking and control.

› The Project Management knowledge areas.

› Run a project effectively.

› Make group decisions in stress situations.

› React correctly when confronted with typical problems of project management.

Target Group

› Project Managers, Project Management, Team Staff and Team leaders, Line Managers

Subjects

› Management of projects in a multi-project organization

› Identification and definition of the key roles.

› The 9 Project Management knowledge areas





Objectives


› Risk Analysis


› Structuring and documentation of work packages.



› Activity sequencing and identification of the critical path



SimulTrain® is particularly useful to put all of the acquiredknowledge into practice at the end of this course.

Duration16 hours


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< 40 >

Root Cause Analysis Workshop

Objectives


Have knowledge of Route Cause Analysis Process:

› Identify a problem

› Define a problem

› Find and validate root cause

› Identify effective solution.

Target Group


› Product Sponsors

› Team Staff and Team Leaders


Subjects

› 7 TQM- tools (Total Quality Management).

› JIT (Just In Time).

› Root Cause Analysis Process.

› Kanban introduction.



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< 41 >

Configuration Management

Objectives


› Be aware of the importance of a good Configuration Management in projects.

› Know the concepts and roles in this process.

› Know the procedure to follow and the tools to use to implement Configuration Management in projects.

Target Group


› Product Managers

› Project Office Managers

› Product Life Cycle Managers

› Configuration Managers

Subjects

› Procurement Management process and roles.

› The need of Configuration Management.

› Fundamentals and basic concepts.

› Roles in Configuration Management.

› Phases of the process.

› Configuration Management and PROPS.

› Introduction to the Configuration Management tools



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< 42 >

Introduction to GPMM® 3.0 Project Edition

Objectives


› Have a clear idea and guidelines on how

to use the GPMM model so it can be of

real practical help in your real work in

real projects.

› Have fundamental knowledge of the

GPMM 3.0 Model and the Manual

› Know the advantages and main features

of the Structured, Agile and Hybrid

project work forms.

› Know how the checklists help you to

know what to do next

Target Group

› Project Managers, Sponsors and

Solution Architects

› Core 3 and Pre Sales Teams

› Project Team Members

› Functional Managers – Resource

Owners

› PMO Managers and PMO Staff

› Anyone who wants to know GPMM 3.0

Subjects

› What’s new in GPMM 3.0



› Model and Book content – Summary

› How to use GPMM

› Structured, Agile and Hybrid

projects - fundamentals

› Project life cycles

› Governance

› Business Analysis


› 10+1 Knowledge Areas

› Project documentation

› Checklists

› Exercises and tests

Duration4 hours – VCT


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< 43 >

Introduction to GPMM® 3.0 Enterprise Edition

Objectives


› Know how to make the best use of

GPMM 3.0 when implementing project,

program and portfolio management

› How to start to apply the GPMM 3.0

PMO Model

› Know more about the significance of a

common project culture.

Target Group


› PMO Managers and Staff

› Line Managers and Directors

› Anyone who wants learn more about

project management

Subjects

› Projects in a multi-project organization.

› How to use GPMM for:

› Structured, Agile and Hybrid

projects

› Project Management



› PMO Management

› Documentation

› Checklists

Duration4 hours – VCT


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< 44 >

GPMM® Model for Project Managers

Objectives


› Understand the project work form and the importance of a common project culture.

› Understand the project manager’s role in a multi-project organization.

› Be able to use the GPMM® project management model.

Target Group

› Sponsors and Upper Management


› Other stakeholders

Subjects

› Projects in a multi-project organization

› Two perspectives of project work:

› The business perspective

› The human perspective

› The knowledge areas of project management

› The individual project in practice: from analysis to conclusion

› A complete project as a Case study with a number of exercises, role-plays etc.

› Documentation and support.



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< 45 >

Hybrid Project Management Using GPMM® (HGPMM)

Objectives


› Know how to plan, control and manage Hybrid projects to ensure the best performance, thus making the best use of both agile methods and structured project management at the same time.

› Be able to use the GPMM Project Management Model in this situation and with these types of projects

Target Group


› SCRUM Masters

› Team leaders and Development teams

› Product Owners / Product Managers

› Project Sponsors and Functional Managers

› Portfolio and PMO Managers

› PMO Staff

Subjects› Business driven project management

› A common project culture

› LEAN, Agile, Kanban and Scrum fundamentals

› Structured project management

› Program management

› How GPMM 3.0 enables Hybrid project management with special focus on:


› The 5 working forms and the 5 project life cycle models

› The 10 + 1 knowledge areas

› Leadership

› Management of teams

› Business analysis

› Key roles and responsibilities

› Governance

› The Tollgate decision model

› Value management

› Documentation

› Checklists

› Case study. Exercises and Role plays

Duration16 hours – ILT or VCT


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< 46 >

Hybrid Project Management using GPMM

Objectives


› Know how to plan, control and manage Hybrid projects to ensure the best performance, thus making the best use of both agile methods and structured project management at the same time.

› Be able to use the GPMM Project Management Model in this situation and with these types of projects.

Target Group

Anyone working or involved in Projects, eg:

› Project managers and other project staff for all types of change projects

› Line Managers


› SCRUM Masters



› Project Sponsors and Functional Managers


› PMO Staff

Subjects

› Business driven project management





› How GPMM 3.0 enables Hybrid project management with special focus on:


› The 5 working forms and the 5

project life cycle models


› Leadership

› Management of teams



› Governance

› The Tollgate decision model


› Documentation

› Checklists

› Case study, Exercises and Role plays Duration16 hours – ILT or VCT


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< 47 >

Change Project Management Using GPMMChange

Objectives


› Know how to better get a lasting change in your organization

› Know how to, when applicable, use projects and project management as a vehicle and driver towards the results

› Know how to use GPMM® Change model for efficient management of change.

› The model is based on Best practices, PMI guidelines, John P Kotter’s Leading change model, GPMM® and GreenlightPM’s own / hands-on experiences from transformation projects

› Have fundamental knowledge in Agile methods, Mentoring and Coaching applied to Transformation projects

› Have prepared an action plan for implementation

Target Group

› Project managers and other project staff for all types of change projects

› Line Managers

› Steering group members

› Change Champions / Agents

› Other people working with change projects

Subjects

› The GPMM® Change – project management model

› Roles and responsibilities

› Understand the roles and responsibilities in the GPMM® model

› The Leading Change toolbox

› The Managing Change toolbox

› The 10+1 Knowledge areas with special focus on the Key knowledge areas in Change projects:

› Scope Management

› Integration Management

› Stakeholder Management

› Communication Management

› Risk Management

› The GPMM® phases and the Tollgate decision model

› How to ensure a lasting result – A changed behavior

› How to apply Agile methods (especially Kanban) in change initiatives

› Project Portfolio and PMO management - Basics

› Organizing and leading workshops

› Mentoring and Coaching skills

› Case-studies integrated with the theory

› Action plan



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Recommendation: Include individual

mentoring / coaching:

2 h per participant.

1h per session.


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< 48 >

Hybrid Project Management Using GPMM® and ITM Platform (HGPMM)

Objectives


› Know how to plan, control and manage

Hybrid projects to ensure the best

performance, thus making the best use

of both agile methods and structured

project management at the same time.

› Be able to use the GPMM and ITM

Platform in this situation and with this

types of projects.

Target Group

Anyone working or involved in Projects, eg:


› SCRUM Masters



› Project Sponsors and Functional

Managers


› PMO Staff

Subjects› Business driven project management





› How GPMM 3.0 supports Hybrid project

management with special focus on:

› The 5 working forms and the 5 project

life cycle models


› Leadership and Management of teams



› Governance & The Tollgate decision

model


› Documentation

› Checklists

› Case study, Exercises and Role plays

› Applying all the aspects and concepts using

TRAINING METHOD ITM Platform



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< 49 >

PROJECT MANAGEMENT using ITM

Platform (PMT)

Objectives

After the course you will have knowledge

of:

› Basic management of projects in a multi-

project Organization.

› Principles of Project Planning, Project

tracking and control.

› Different planning methods

› Project Leadership

› The Project Management knowledge

areas

› Be able to use ITM Platform when

managing your projects.

Target Group

Project Managers, Project

Management, Team Staff and

Team leaders, Line Managers

Subjects› Management of projects in a multi-project organization

› Key roles in a multi-project organization.




› Structuring and documentation of work

packages.



› Activity sequencing and identification of the

critical path




› The importance of dividing a project into phases and the

use of decision points



› Risk Analysis

› Case-studies in the tool totally integrated with the theory

› The most important templates for project management



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< 50 >

GPMM for Project Managers using ITM

Platform (GPM)

Objectives


› Have better knowledge of the project

work form and the importance of a

common project culture.

› Understand the project manager’s role in

a multi-project organization.

› Be able to take responsibility for all

aspects of a project to ensure its

successful conclusion meeting the goals.

› Be able to use GPMM and ITM Platform

when managing your projects.

Target Group

Anyone working or involved in

Projects, eg:


› Team leaders

› Project Sponsors and

Functional Managers

› Program and Portfolio

Managers

› Project Office (PMO)

Managers

Subjects› GPMM overview :

› The business perspective

› The human perspective

› The project life-cycle model

› The project organizational model

› Projects and Project Categories in a multiproject

organization.

› Key Roles and Responsibilities

› The Sponsor and Project Governance

› Business Analysis – Requirement Classification


› The Tollgate Decision Model

› Earned value techniques

› Related elements: PMO, Program and Portfolio Mgmt,

Agile techniques

› A complete project as a Case Study with exercises, role-

play etc.

› Applying all these aspects and concepts using ITM

Platform

› Documentation and support



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< 51 >


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E – LEARNING

Objectives

› Greenlight Project Management brings you new training solutions using e-learning and blended learning methods.

› Our e-learning solutions offer:

› Flexibility regarding times and dates.

› Customized training paths.

› Learn at your own pace.

› Spread out your learning at your own convenience.

› Expert support.

› Discussion forums and networking.

PM Fundamentals 12 hours

PM Advanced 18 hours

PMP® Preparation Pack 44 hours

PM Team Leader 12 hours

Project, Program and Portfolio Management 12 hours

Duration



< 52 >

Change / TransformationBusiness change means a transforming process across theorganization to reach a new and better way of working.Today, digital transformation is the integrationof digital technology into all areas of a business,fundamentally changing how you operate and deliver valueto customers.Our courses help to lead the digital transformation and toapply innovative techniques from the agile methodology.


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< 53 >


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Continuous Training

We are committed to the continuousdevelopment of organizations andpeople. Our goal with these 1 or 2hours sessions is to facilitate thecompetence development providinggeneral or specific knowledge ofdifferent subjects.

Coaching

At GreenlightPM we use coaching to helpour customers recognize opportunitiesfor improvement that contribute toincreasing their performance. Our focusis on carrying out a performance analysisof the coaches, provide a detailedunderstanding of how that performancecan be improved and provide thenecessary support to help our customerachieve these improvements.

Mentoring

The objective is to assist and guide thementee within a specific project oractivity assigned to them. This involvestransfer of knowledge and leadershipskills with a special focus on business andprofessional ethics.

Our way of working is to have aconsultant from GreenlightPM with theappropriate experience or knowledge,sharing their knowledge in order tofacilitate the personal and professionaldevelopment of the other person,including the necessary support andassistance to help them reach theirobjectives.

Workshops

The objective is to transfer subjectsand practices from the courses to theday-to-day activities in the company.At these workshops, decisions andagreements are reached, byanalysing and debating on how toimplement various aspects related tothe improvement of capabilities inprojects.

Content Examples› Transformation/Change

Management› Business Acumen› Risk Management› Agile methods› Business Analysis – BABOK› Business Driven Project

Management› Mentoring Skills

Duration1-2 hours

Continuous training, Mentoring, Workshop, Coaching


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< 54 >


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Agile Transformation Management Office (ATMO)

Objectives


› Better know how to manage change and

transformation in your own organization

› Have improved your skills in leading and

managing change

› Know what a ATMO(*) is and how it

should be managed

› Know the GreenlightPM ATMO model

and how it can be used for a step by

step establishment in your own

organization

› Have improved your skills in top

management communication

› Have an action plan covering what to

improve and introduce in your Change /

Transformation management activities

Target Group

› Transformation leaders

› Change Champions / Agents

› Change Managers, Team

Leaders

› Project managers, Line

Managers, Sponsors

› Other people working with

change projects

› PMO Managers and PMO

Staff

Subjects› The Agile Organization

› Agile Concepts – The new management principles

› Roles, Responsibilities and Business Acumen

› The Enablers:


› The GreenlightPM ATMO Model – 7 areas

› The Leading Change toolbox

› The Managing Change toolbox

› Project Generation – Project Portfolio- and

Demand Management

› Governance

› GPMM® Change – Project management model

focused on ensuring a lasting change

› Plan driven (structured), adaptive (agile) and

Hybrid projects / ways of working

› Key Knowledge areas for change – Scope,

Integration, Stakeholder, Communication,

Benefits, Value and Risk Management

› Result Oriented Management

› Case-studies integrated with the theory

› Individual action plan

Duration16/24 hours – ILT

16 hours – VCT


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< 55 >


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Leading Digital Transformation

Objectives


› Be able to approach the strategy of your

company

› Better understand how to connect the

technologies with the current processes

of your company to be more efficient and

to be able to face the new challenges in

a different way

› Acquire the necessary knowledge and

competences to develop a detailed

business plan understanding the

different ways to approach to my

customers and use the digital enablers

Target Group

› Professionals, managers and

team managers who want to

acquire a strategic and

global vision to lead the

digital change in their

company

Subjects› Digital Transformation Strategy: Market, Trends, Digital

identity of the company, Digital ecosystems, New forms

of relationship, Many ways to get information about my

client, Omni-channel, Pricing models, Process

automation

› Digital Environment: Digital Advertising, Search engines,

Mobile Marketing & Advertising, Social networks, Digital

marketing, Metrics and Data analytics

› E-commerce: What is e-commerce? Tools. Multi-stores,

Multi-site, "multi-approach". Current CMS in the market,

Integration of an e-commerce with the key systems of

your company

› Marketplaces: Which are the new emerging ones?

Understanding the ecosystem: the complete competitive

environment, Business models and how to take

advantage of them

› Customer Centric: What does the client want? Who has

the client? In whose hands is the client? Who will

handle my client's data? Retargeting, how to generate

added value?

› Practical case studies: Focused to the different needs

among the students.

Duration30 hours – ILT / VCT


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< 56 >


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Leading Digital Transformation for

C-Level Managers

Objectives


› Know the current trends in digital

transformation of business models

› Understand the digital transformation

needs of your area of expertise within

the company

› Acquire the knowledge and skills

necessary to understand what are the

appropriate tools to transform your

business area

Target Group

› C-Level managers who

wants to acquire a strategic

and global vision to lead the

digital change in their

company.

Subjects

› Digital Transformation: Why it is necessary. What

competitive advantages digital transformation brings to

my organization. Trends and tools: Internet of Things,

Artificial Intelligence, Machine Learning, Cloud

Computing, Network security, Blockchain.

› Digital transformation of business models: e-

commerce, Collaborative and Circular Economies,

Applications and Mobility

› Digital transformation of sales channels: Trends and

Tools: Multi-store, Multi-site, "multi-focus", "multi-front",

current CMS in the market, Integration of an e-

commerce with your company's key systems

› Digital transformation of communication channels:

Digital advertising, search engines, marketing and

mobile advertising, social networks, digital marketing,

metrics and data analysis. Marketplaces: Which are

them? new emerging ones. Understanding the

ecosystem: the complete competitive environment,

Business models and how to take advantage of them

› Digital transformation of customer service: What does

the customer want? Who has the client? Whose hand

is the customer? Who will handle my client's data?

Retargeting, how to generate added value?



< 57 >

Interpersonal SKILLSIn any organization, the people are one of the mostimportant assets. Our Human Skills courses enhance thecompetence necessary to lead and work with people.Behaviours that promote respect, alignment, commitment,confidence and involvement are the foundations of a solidproject culture.


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< 58 >

Human Skills in Projects

Objectives


› Have a better picture of how you communicate in different situations:

› Group meetings

› Negotiations

› Presentations

› Personal talks in problematic situations

› Know more about your leadership style.

› Improved your project leadership skills

› Get familiar with some tools related to the human perspective to increase the effectiveness in projects.

Target Group

› Project managers

› Functional managers

› Team Leaders

› Agile leaders

› Scrum Masters

› Product Owners

› Any person working in projects or organizational groups

Subjects

› Leadership role:

› Situational Adapted Leadership

› Leadership applied to teams

› Feedback

› Communication:

› Transactional analysis

› Presentations

› Problem situations:

› Time pressure

› Sensitive talks, DAPA Model

Additional topics may be introduced based on the participants’ needs. Duration

24 hours - ILT


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Human Skills II – Efficient Teams

Objectives


› Analyze better the present-day situation so you find the group’s need for development and driving forces.

› Understand how to use individual differences in an efficient manner.

› Giving and receiving group feedback.

› How to deal with Change Management.

› Choose activities based on the group’s needs and external factors.

› Professionally conduct team-building activities to help teams identify their strengths and weaknesses.

Target Group



› Team Leaders

› Any person working in projects or organizational groups

Subjects

› The typical current situation

› Team development phases and how to apply leadership in an efficient manner.

› Your personal profile according to the MBTI (Myer-Briggs Type Indicator).

› Understanding and benefit from using the team members’ differences.

› Team feedback using Johari Window.

› Basics in coaching process, direct communication and effective listening.

› Conducting and analyzing several team-building exercises.

› Tips to deal with the human perspective in the management of change.



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Leadership with Coaching in projects

Objectives


› Be able to use the coaching process as a tool for project leadership.

› You will feel comfortable using basic ICF (International Coaching Federation) coaching skills which can be applied in your daily work.

› Will have acquired new habits of leadership that will allow you to create more awareness and responsibility in employees and team members.

Target Group

› Project managers

› Team leaders


› Directors

Subjects

› Leadership with coaching

› Coaching and concepts

› ICF skills: Efficient communication:

› Active listening

› Powerful questions

› Direct communication

› Directives guidelines to promote trust

› How to benefit from tuning in communication

› Facilitating learning and performance:

› Raising awareness

› Planning and goal setting

› Managing progress and accountability

› Delegation

› Managing habits

› Feedback / Feed forward

› Future action plan



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Conscious Time management

Objectives


› Have improved your ability to balance between urgent vs important tasks, to stay focused on the goals and strategy of your Company.

› Be focused on the management, planning and control of your tasks and projects.

› Be able to apply the Pareto principle to be more efficient.

› Be able to stay focused on analyzing priority tasks rather than secondary ones.

› Be more conscious about managing your time, taking into account your biorhythm while also reducing your stress levels.

› Be able to select the time management tools that are best and most valuable to you.

Target Group

› Anyone who wants to improve their time management and be more effective by reducing their stress levels.

Subjects

› Foundations for efficiency and effectiveness.

› Intentional and prioritization skills for the activities of your projects.

› The three types of activities:

› Value activities› Non value activities but needed› Non value activities, unneeded

› The importance of management, planning and control of your activitesand tasks.

› The impact in efficiency and time management when focusing your energy on pending activities.

› Positive impacts of delegation.

› Tools to manage your time:

› Kanban› Tello› GTD, etc.

Duration:Previous preparation + 24 hours – ILT + 4 hours follow up

orModules of 4-6 hours + work assignments before and between modules. + 4 hours follow up after the modules.


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Conflict Management

Objectives


› Have a deeper insight in conflict management.

› Know more about your personal approach to conflicts.

› Be able to decide the best way to deal with different conflicts.

› Better understand the negotiation side to conflict solving.

› Be aware the impact of communication in conflicts.

› Avoid conflict impacting in personal relationships.

Target Group

› Project managers, team leaders and in general any person working in projects or other organizational groups.

Subjects

› Conflict Management:

› Definition

› Conflicts and innovation.

› Toxic conflicts in organizations.

› The 2 dimensions of behavior in conflicts:

› Determination.

› Cooperation.

› Thomas Kilmann Model:

› Identify your most common ways to deal with conflicts.

› The 5 ways to manage conflicts

› The impact of verbal and non-verbal communication in conflicts.


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Interpersonal SKILLS Modules

The art of Effective Communication

With the globalization and technologicaladvances communication skills areessential. To consider at which level tocommunicate considering the differentstakeholders is a key factor towardsexcellent results. The purpose of thismodule is to increase thesecommunication and listening abilities toapply in everyday business.

(MBTI) Myers Briggs Type Indicator

Duration4 hours per module

ILT or VCT

Human behavior is a critical factor thatgreatly affects the results achieved inprojects and in organizations. The goal ofthis module is to provide you with a toolto help you to analyze and benefit fromindividual capacities and strengths andminimize conflicts by understanding howpeople can interact together.

Change Management

Successful companies are continuouslytransforming themselves to the needs ofthe market and business. In this moduleyou will learn how to better managechanging initiatives to ensure lastingresults in projects and organizations andhow to focus on quick wins.

Feedback for efficient teamsDealing with virtual teams

The number of teams working virtuallyhas increased with the globalization.Having teams, colleagues and managersseparated by miles and often differenttime zone has impacts in projects. Thegoal of the module is to help you withsome tools and strategies to overcomethe disadvantages of this challenge

Giving and receiving feedback is an activecommunication way to increase self-awareness. It is an opportunity to seeourselves through the eyes of others. Inthis module we will improve in theapplication of this tool to help teams toimprove and accelerate the growth andevolution towards efficiency.


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Roles in Agile / Scrum: Product Owner, Scum Master, Agile Coach

Product Owner role

› Practical course that will provide you with the needed skills to perform the Product Owner role in the Agile projects.

› You will learn, among other things, to maximize the ROI, prioritize the backlog, the deliveries and the interaction with the team.

Target Group

› Project Managers and Team Members

› Managers

› Anyone who wants to fulfill this role.

› Product Owner

› Scrum Mater

› Agile Coach

Scrum Master role

› Scrum Master role is very important in the development and efficiency of the Agile teams and in the application of the Scrum methodology in the project management

› This course will provide you with the specific information to perform this role and undertake the daily activities that you will have in front of you as responsible of the implementation of the Agile Scrum MethodologyDuration

8 hours - ILT


Agile Coach

› To apply the Lean philosophy and Agile methods in a company requires a mindset change. The role of an Agile Coach is crucial in helping organizations to incorporate the way of thinking and working of these methodologies in their specific environments.

› Agile coaches have the methodology knowledge, as well as the skills required to introduce these changes in an efficient and sustainable manner.

Duration8 or 16 hours - ILT


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Virtual Teams in Projects

Objectives


› Have a better understanding of the specific needs when working in a virtual environment.

› Have improved your skills when working with and leading virtual teams.

› Understand the ways of working with virtual teams.

› Know the difference between traditional teams and virtual teams.

› Be familiar with some tools to improve the efficiency in virtual teams.

Target Group


› Team Members.

› Directors.

› Operational Managers.

› Line Managers.

Subjects

› Virtual Teams features.

› Variables which affect the complexity of virtual teams.

› Life-process steps of a virtual team.

› Managing the team tasks and activities.

› Foresee issues and problems.

› Virtual relations:

› Building confidence.

› Conflicts approach.

› Multicultural mind.

› Language differences and ethical standards.



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Conflict Management and resolution(CMR)

Objectives


› Have a deeper insight in conflict management and resolution.

› Know more about your tendencies when approaching conflicts.




› Avoid conflict impacting in personal relationships

Target Group


Subjects

› Sources of conflicts at work

› The five ways to manage conflicts, Thomas-Kilmann model


› Work place conflict resolution:

› Listen actively

› Avoid miscommunication

› Leverage differences to create value.

› Empathy: our perceptions are usually based on self-interest



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Conflict Management (CFM)

Objectives


› Have a deeper insight in conflict management.

› Know more about your personal approach to conflicts.




› Avoid conflict impacting in personal relationships.

Target Group


Subjects

› Conflict Management:

› Definition

› Conflicts and innovation.

› Toxic conflicts in organizations.

› The 2 dimensions of behavior in conflicts:

› Determination.

› Cooperation.

› Thomas Kilmann Model:


› The 5 ways to manage conflicts

› The impact of verbal and non-verbal communication in conflicts.



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< 68 >

Communication & Team Management In virtual environment

Objectives


› Have a better understanding of the specific needs when managing teams in virtual environments.

› Have improved your skills when working with and leading virtual teams.

› Be able to deal with the diversity of virtual relations.

› Be familiar with some “tools” to improve the efficiency in virtual teams

Target Group



› Line Managers

› Improvement Managers

› Performance Managers

› Change Managers

Subjects› Difference between managing local

and virtual team environments.

› How to build a cohesive VPM Team (Teambuilding &Team Development)

› Virtual Team Stakeholders Communication: empathy & assertiveness

› The impacts of cultural differences

› Improve Virtual Team meetings efficiency

› Building Trust

› Leverage VT specific possibilities

› Common process and deliverables

› Managing the team tasks and activities

› Specific issues/needs and resolutions

› Common mistakes working virtually

› .


14 hours – VCT


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Advanced Communication Program

Coaching The purpose of this module is to helpindividuals and groups develop their bestversion.

Main Objectives:

Get to know the differences betweencoaching and other competencies asmentoring.

Awareness of the different coachschools.

How to apply the G.R.O.W model atour work environment.

Personal and Group workover the PMS platformeffort

4- 6 hours

VCT (remote) or ILT (onsite) sessions duration

2 hours

Duration/Effort (Per Module)

Target Group


› Team Members.


› Line Managers.

› Professionals in general

Modules 1(2)

Advanced Presentations

The purpose of this module is to deepeninto the art of presentations.

Main Objectives:

How to best convey your keymessages.

Ways to put across the story of yourpresentation.

How to focus on the audience's needs. Enhance your abilities to prepare your

presentations, and become a goodobserver.

Program Design

The contents of the actual programwill be customized based on theneeds of each organization.Selecting specific combination ofModules



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The purpose of this module is tofacilitate the development of oneself andthe group through feedback.

Main Objectives:

To became to know how to use theJohari window.

To apply the Johari window as a tool toincrease oneself knowledge and thegroup throw feedback.

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Advanced Communication Program

Collaborative Work & Learning

The purpose of this module is toimprove understanding of howcollaboration in the work environmentcontributes to knowledge sharing andalso generate new knowledge and skills.

Main Objectives:

Better understanding the principlesand techniques of collaborative workand learning.

Identify ways to apply Collaborativework and Learning in the workplace.

Empathy and AssertivenessThe purpose of this module is toimprove empathy and assertivenessabilities to assure efficient and positivecommunication.

Main Objectives:

Improve listening skills withoutjudgment.

Asking questions that allow ourinterlocutors to express themselves.

Deepen assertive communication toexpress what we think or feelrespecting others point of view

Conflict Resolution

The purpose of this module is todevelop awareness of how our feelings &emotions affect on the escalation ofconflicts and the intervention needed tosolve them.

Main Objectives:

Differentiate between conflict anddisagreement.

Awareness of the different styles ofresolution and which we should applyin each case.

The Johari Window

MBTI (Myers Briggs Type Indicator) and its application

The purpose of this module is to find outour inborn preferences, according to theSwiss psychologist Carl Jung theories.

Objectives:

Understand what the 4 scales of thistheory measure.

Use this knowledge for efficiency. Apply this knowledge to understand

differences between people and see them as complementary ways of

working.

Modules 2(2)

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Advanced Self-development Program

Mindfulness

Personal and Group workover the PMS platformeffort

4- 6 hours

VCT (remote) or ILT (onsite) sessions duration

2 hours

Duration/Effort (Per Module)

Target Group


› Team Members.


› Line Managers.

› Professionals in general

Modules 1(2)

Emotional Intelligence Program Design

The contents of the actual programwill be customized based on theneeds of each organization.Selecting specific combination ofModules

The purpose of this module is toEnhance the ability to manage ouremotions and those of others in aconscious and positive way.

Main Objectives: Get to know better about Emotional

Skills and its Competencies. Discover useful practices to help us to

better manage our own emotions andthose of others

The purpose of this module is toPromote the use of Mindfulness as atool for the benefit of the individualand the company changing toxicbehaviors for healthy behaviors.

Main Objectives: Increase creativity and resilience in

the workplace. Reduce stress and anxiety by

favoring a healthier work andpersonal environment.



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Leading Change

Self Time Management

Modules 2(2)

Advanced Self-development Program

Coaching

The purpose of this module is tohelp individuals and groupsdevelop their best version.

Main Objectives:

Get to know the differencesbetween coaching and othercompetencies as mentoring.

Awareness of the differentcoach schools.

How to apply the G.R.O.Wmodel at our workenvironment.

The purpose of this module is tofamiliarize yourself with modelsand tools that help us in theprocess of change, both on apersonal and business level.

Main Objectives: Understand better the impact

that changes have on people inorder to adapt better.

Deepen into the keys to change.

The purpose of this module is toDeepen in the impact ofmicromanagement andmicromanagers on employees andorganizations.

Main Objectives: Reflect on the consequences of

micromanagement as a leadingstyle.

Search strategies to managemicromanagers.

From micromanagement to a creative leading

The purpose of this module is tofamiliarize with the impacts ofmicromanagement andmicromanagers on employees andorganizations.

Main Objectives: Understand better the impacts

and consequences of themicromanagement style.

Search strategies to managemicromanagers


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Others Our goal is to provide any training courses needed tosucceed in this changing world.


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E - LEARNING

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Internet of Things (IoT)

Objectives


› Know and understand the terminology used.

› Have increased your M2M knowledge: business, trends and players

› Know and understand the challenges and barriers you will face when getting into this business.

› Know the trends in your business area and how to apply Project management methodologies and skills to be more effective in your IoT projects.

... and most important:

› Have the necessary knowledge to make your business a success in this market.

Target Group

› People in charge of the strategy in your company.

› Business Planners and Developers.

› Account Managers: KAM & Enterprise (especially), all vertical segments.

Subjects

› Definition of M2M and its environment.

› The value chain.

› Main M2M applications.

› Forces, Challenges and Barriers.

› The Market:

› Strategic forces.

› Volumes: per Region and per Application.

› Trends.

› What some main players are already doing.

› Volumes you should consider: a realistic scenario 2015-2018.

Duration8h – Introduction

+ 4h Network Operators+ 5h Telemetry+ 8h Utilities


E - LEARNING

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Finance for Non Financials

Objectives


› Better understand accounting and financial information and terminology.

› Better know the three financial statements (income, balance and cash flow).

› Better know the key financial performance indicators (KPIs) and ratios.

› Have an improved financial acumen.

Target Group

› Non-financial line / functional managers and directors

› Non-financial Staff


› Team members

› Core 3 members

› Other people with interest in financials

Subjects

› Financial and accounting fundamentals

› The three financial statements (income, balance and cash flow)

› The annual report

› Accounting Principles and Directives

› Result Analysis and Revenue Recognition

› Key financial KPI:s

› Financial ratios

› Working Capital

› Cost of capital

› Budgeting

› Customer project financial management – briefly

› Exercises and a specific case study



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PDUs tableFor all PMI certifications except the CAPM®, you’ll need

to follow the Continuing Certification Requirements (CCR)

program and earn professional development units

(PDUs.)

See next slide with the PDUs table values, according to

our Training Catalogue.


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PDU - Professional Development Unit

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PDUs for PMI-PMP® certified

BUSINESS – Training courseTechnical

Project Mgnt

Strategic and

Business Mgnt

LeadershipTotal

Business Driven Project Management 8 8 0 16

Project Financial Management 6 18 0 24

Business Analysis 8 8 0 16

Project Management Office 10 4 2 16

Project Portfolio Management 18 6 0 24

Workshop for Project Sponsors 2-8 2-8 0 4-16

Program Management 12 2 2 16

Agile Portfolio Management Workshop 4 0 0 4

Agile for Managers 4 0 0 4

Internet of Things (IoT) 8 0 0 8

Kanban Workshop 8 0 0 8

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CERTIFICATIONs - Training courseTechnical

Project Mgnt

Strategic and

Business Mgnt

LeadershipTotal

Project Management Professional (PMP)® Certification Preparation Program

36-24 0 0 36-24

PMI Agile Certified Practitioner (PMI-ACP)® Certification Preparation Program

21-32 0 0 21-32

Certified Associate in Project Management (CAPM)® Certification Preparation Program

18-12 0 0 18-12

Program Management Professional (PgMP)® Certification Preparation Program

24-18 0 0 24-18

PRINCE2® Foundation 24 0 0 24

PRINCE2® Practitioner 40 0 0 40

X-AM Evaluation Tool (PMP® Certification Preparation Tool)

20 0 0 20

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PROJECTS – Training courseTechnical

Project Mgnt

Strategic and

Business Mgnt

LeadershipTotal

General PM:

Project Management 20 2 2 24

Change / Transformation Project Managers 20 2 2 24

Risk Management in Projects 8 0 0 8

Advanced training program for PM's Case-to-case Case-to-case Case-to-case

Stakeholders Management 8 0 0 8

Project Procurement Management 8 8 8 24

International Projects 8 0 8 16

Earned Value Workshop 8 0 0 8

Agile methodologies in project management Workshop

6 1 1 8

Agile / Scrum Project Management 16-12 4-2 4-2 24-16

Introduction to Agile Methods 12-10 2-1 2-1 16-12

Communicating with Data 4 0 4 8< 80 >


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PROJECTS – Training courseTechnical

Project Mgnt

Strategic and

Business Mgnt

LeadershipTotal

Project Planning and Control with MS Project 8-16 0 0 8-16

Project Management with Simultrain® 16 0 0 16

Root Cause Analysis Workshop 8 0 0 8

Configuration Management 8 0 0 8

GPMM® Model:

Introduction to GPMM® 3.0 Project Edition 4 0 0 4

Introduction to GPMM® 3.0 Enterprise Edition 4 0 0 4

GPMM® Model for Project Managers 20 2 2 24

Hybrid Project Management Using GPMM 10 3 3 16

GPMM® using tools:

Hybrid Project Management using GPMM and ITM Platform (HGPMM)

10 3 3 16

Project Management using ITM Platform (PMT) 10/20 2/1 2/1 24/12

GPMM for Project Managers using ITM Platform (GPM) 10/20 2/1 2/1 24/12

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E-LEARNING – Training courseTechnical

Project Mgnt

Strategic and

Business Mgnt

LeadershipTotal

PM Fundamentals 12 0 0 12

PM Advanced 18 0 0 18

PMP® Preparation Pack 44 0 0 44

PM Team Leader 0 0 12 12

Project, Program and Portfolio Management 12 0 0 12

PM Fundamentals 12 0 0 12

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CHANGE / TRANSFORMATION –Training course

Technical

Project Mgnt

Strategic and

Business Mgnt

LeadershipTotal

Business Driven Project Management 8 8 0 16

Change / Transformation Project Managers 20 2 2 24

Agile Transformation Management Office 16

Agile Portfolio Management Workshop 4 0 0 4

Agile for Managers 4 0 0 4

Kanban Worshop 8 0 0 8

Leading Digital Transformation

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HUMAN SKILLS – Training courseTechnical

Project Mgnt

Strategic and

Business Mgnt

LeadershipTotal

Human Skills in Projects 0 0 24 24

Human Skills II – Efficient Teams 0 0 24 24

Leadership with Coaching in projects 0 0 33 33

Conscious Time management 0 0 Case-to case

Conflict Management 0 0 8 or 12

Interpersonal SKILLS Modules 0 0 4 per module 4/module

Roles in Agile / Scrum: Product Owner, Scum Master, Agile Coach

0 0 8 8

Virtual teams in projects 0 0 8 8

Conflict Management and resolution (CMR) 0 0 16 16

Conflict Management (CFM) 0 0 8 8

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< 86 >

Training formats

› Training sessions by videoconference – Simultaneous participation and interaction between students and trainer from any location.

› Expert trainers share their knowledge and experiences with participants – A combination of course and practical workshop.

› Interactive short-duration sessions (2 – 4 hours each) – Contents adapted to participants’ needs.

› Covering the main contents and knowledge areas of Project Management.

› Flexible hours, no need to travel or go anywhere.

› Enables interaction and collaboration between people in different locations.

› You can join our training courses just with an Internet connection and any browser.

VCT - Virtual Classroom Training Besides ILT (Instructor Lead Training), some courses have the possibility of another format.

Our workshops provide a way to create an intensive educational experience in a short amount of time. They are:

› Interactive training where the participants practicing their new skills during the event under the watchful eye of the instructor.

› Conducted by people who have real experience in the subject under discussion.

Workshop

› Designed for people who are working together or interested in the same field.

› Time limited, although some may involve multiple sessions over a period of time (e.g. once a week for four weeks, or two full-day sessions etc).

› Greenlight Project Management brings you new training solutionsusing e-learning and blended learning methods.

› Our e-learning solutions offer:

› Flexibility regarding times and dates.

› Customized training paths.

› Learn at your own pace.

› Spread out your learning at your own convenience.

› Expert support.

› Discussion forums and networking.

e-Learning / Blended




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Key success elements of our courses

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› We customize our courses according to the needs of our customers.

› We cover all project-related roles.

› Our trainers are project managers with extensive managementexperience.

› We have a certification process in place, to ensure the quality of delivery.

› We make considerable investments in the continuous improvement of ourproducts.

› Our teaching method is very dynamic: learning by doing.

› We are a PMI Registered Education Provider (R.E.P. Nº 2355). Our coursesare approved by PMI to provide Professional Development Units (PDUs)


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Projecting Your Business!

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www.GreenlightPM.com/Contact

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TRAINING CATALOGUE - GreenlightPM · CAPM, PgMP, PMI-ACP and PMP are registered marks of the...

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