ASP.Net with C# Training Centre in Lucknow|Live Project ASP.Net with C# training
Training 21 C
18
• The Training Department in the 21st Century Workplace Harold Jarche www.jarche.com How will the training function need to change to reflect the workplace?
-
date post
17-Oct-2014 -
Category
Business
-
view
7.421 -
download
1
description
A proposed model for the training department in the 21st Century.
Transcript of Training 21 C
• The Training Department
in the 21st Century Workplace
Harold Jarchewww.jarche.com
How will the training function need to change
to reflect the workplace?
WorkThe way that we have worked,
and what we consider employment, has changed
through the centuries
19th Century
The work environment was relatively simple and best practices for management and communications were developed that still inform many of our current work
practices.
http://flickr.com/photos/brianhendrix/20th Century
The information age emerged and organisations had to deal with complicated environments. The flood of management books is an example that there was no single best practice,
only good practices.
21st Century
http://flickr.com/photos/8594424@N07/
Our work environments are becoming complex, blurring the lines between work, home and play. We now have access to
anyone at anytime.
Cynefin Framework
More info: http://www.cognitive-edge.com/
• Simple - Cause & Effect Obvious
• Complicated - Cause & Effect needs Analysis
• Complex - Cause & Effect only seen in Retrospect
• Chaotic - No Relation between Cause & Effect
19th C. Best Practices
SIMPLESense
Categorize
Respond
20th C.Good PracticesCOMPLICATED
Sense AnalyzeRespon
d
21st C.Emergent PracticesCOMPLEX
Probe SenseRespon
d
Complex Environments: We need to Probe (Act) first, then Sense & Respond
Indicators of Change
• Digital tools democratize access to information
• Hyperlinks subvert hierarchy
• It’s a “ubiquitously connected & pervasively proximate” world
• Crowd-sourcing
• Beta releases
Industrial Hierarchy“management knows best”
Management
Workers
the outside world
Networked Reality“time to invert the pyramid?”
Management
Workers
the outside world
?
the outside world
the
outs
ide
wor
ld
Wirearchya new model for work
• "a dynamic two-way flow of power
and authority based on information,
knowledge, trust and credibility,
enabled by interconnected people
and technology" - Jon Husband
Wirearchy
http://wirearchy.com/
21st C.Emergent Practices
COMPLEXENVIRONMENT
Probe Sense Respond
First we have to take action:Probe
A New Model for Work & Learning
Management
InformationKnowledge &
Trust
Workers
Management
InformationKnowledge &
Trust
Workers
1) Probing
2) Sense-making
3) Responding
Training c. 21st Century Supporting Work in Complex Environments
Connecting&
Communicating
Connecting&
Communicating
3) Tools2) Emergent Practices
1) Collaborative Work/Learning
How do I start?
• Be an active & continuous learner
Be a lurker (passive participant) LISTEN
• Communicate what you observe
• Continuously collect feedback, not just after courses
• Make it easy to share information by simplifying & synthesizing
• Use Web Networks as research tools
