Train the Trainers
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Transcript of Train the Trainers
Telerik Software Academyacademy.telerik.com
Train the TrainersWhat a Technical Speaker Should Do?
Doncho MinkovTechnical Trainerhttp://www.minkov.it
Table of Contents Preparation Presenting Common Mistakes Presenter's Tools How to Make Demo? How to Demonstrate a Tool? Tips and Tricks for a Better Technical Training
2
What is a Speaker / Trainer?
A teacher? A mentor? A Beast Master? The trainer is all of these things The trainer should have
Loud voice Correct pronunciation Ability to talk in front of a public
without the fear of questions or misunderstanding
A professional in the sphere he/she is talking
3
Preparation Before the
Presentation
Preparation A speaker should always be prepared for the presentation For a junior speaker this may take
up to 7-8 hours Depending on the length and content
of the presentation
More experienced speakers can improvise Not recommended
Familiarity with the examples is always a plus Better to know what is coming next
5
Preparation (2) A speaker should be able to answer any question related to the presented subject Sometimes speakers are asked
questions they cannot answer Do not say "I don't know"
Say "Lets ask Google" instead
Show how to work efficiently with Google
Google skills are "must have" for an IT specialist
You could say "I will check and will answer at the next lesson"
6
Preparation (3) When some parts of the presentation are unclear for the speaker, he has two choices Learn the unknown material Just remove the unclear parts (when
possible) Be sure to examine as much as possible the expertise level of the audience Some audiences will like a more
detailed (theoretical) presentation Some prefer more practical
presentation With lots of real-life examples
7
PresentingWhat to Do in Front of the Audience?
Speaking Speak very loud and clear
Make sure the ending of a sentence is obvious
Don't speak too fast, neither too slow
Just speaks normally After finishing a section say something introducing the new section 'And now we are done with the int
primitive data type, lets move on with the char data type'
Uses as less as possible jargon phrases Except intentionally, e.g. when
telling a joke
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Monotonousness Monotonousness makes people sleepy
If you feel the audience is falling asleep Change the level and intonation of
your voice A good way to control the
monotonousness of your voice / prevent people from sleeping
Try to tell a joke Show something extraordinary Ask a question
No matter how stupid it is, its purpose is to wake the audience
10
Explanation Ask yourself "Who is my audience?" Know your audience! What level of expertise they have? The speaker must forget that a
certain thing is obvious to him/her Just explain it as simple and
understandable as possible
When a 'smart guy' tries to mess with you Quick thinking and improvising are
the best way to escape
11
Confidence You should always remember
You are "the speaker", "the expert", "the guru"
The students are here to listen to you
They have already respect for you Your job is not to let them down
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Confidence (2) A trainer should always be confident in what he / she is talking about Do no use words and phrases like 'I
don't know', 'I am not sure' Instead exchange them with 'Lets
ask Google' or "What do you think?"
Wait for a student to answer
Turn for help by accompanying trainers (if any)
An exception of the usage of these phrases is when they are used intentionally When trying to make a joke
13
Position The trainer should be always placed in the middle of the room
Should be standing with face to the audience so that everybody can see him / her
Always look at the audience
Or just give an impression you are looking them
If you are too nervous you can look a little higher
If the speaker looks at the board the students start to feel like he is talking to someone else
14
Following the Slides Remember that slides are only to help you It is better not to follow the slides
exactly (word by word) The slides should only point what to
talk about Most of the time the slides are not as
full as they should be
Don't hurry up through the presentation Wait for the appropriate slide to say
the information about it If you explain a thing that comes
later, when the slide comes you will have nothing to say
15
Other Hints
The trainer should be standing up with front to the audience If you have something to show at
the slides – show it using some of the tools Avoid finger pointing
The presentation should not be funny The slides do not need to contain
jokes It is the speaker's job to make it
funny and interesting
16
Common MistakesDuring the Presentation
The Speaker's "Must Not Do"
Top mistakes: Silent voice Speak too fast / too slow Speak unclear Use of too much slang Talk about complicated concepts
when not necessary, e.g. The presentation topic is
"Introduction in HTML"
The presenter talks about DOM Hierarchies, Multi Browser Hacks, Debugging JavaScript
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The Most AnnoyingThings a Speaker Could
Do The students get annoyed when The trainer is nervous, disorganised The trainer is speaking
monotonously instead of enthusiastic
The presentation is unfinished or not done well Example: there are some images that
are not only disconnected from the subject, but are ugly and with colouring not matching the template
The trainer sounds confused Doesn't matter if he actually is or
not, the students get what they see
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The Most Annoying Things a Trainer could
do The students get annoyed when
The trainer is nervous, disorganised This comes with the time Presenting the topic in front of the
mirror gives some confidence and might help
The trainer is speaking monotonously instead of enthusiastic
The presentation is not finished or not done well
The trainer sounds confused20
The Most Annoying Things a Trainer could
do The students get annoyed when
The trainer is nervous, disorganised The trainer is speaking
monotonously instead of enthusiastic Try smiling and changing the power
of your voice Telling a joke from time to time might
help
The presentation is not finished or not done well
The trainer sounds confused21
The Most Annoying Things a Trainer could
do The students get annoyed when
The trainer is nervous, disorganised The trainer is speaking
monotonously instead of enthusiastic
The presentation is not finished or not done well This is best resolved by asking for
help from some of the more senior trainers
The trainer sounds confused22
The Most Annoying Things a Trainer could
do The students get annoyed when
The trainer is nervous, disorganised The trainer is speaking
monotonously instead of enthusiastic
The presentation is not finished or not done well
The trainer sounds confused Avoided with practice Get you husband, wife, girl/boyfriend
and try to talk to them as they are students
23
Trainer's Tools
Know your Platform Telerikers deliver lectures using Windows and PowerPoint
There is no problem to use Linux or Mac if you are more accustomed to it You should rearrange the
presentation OpenOffice messes PowerPoint
presentations You will be more comfortable using
your platform It is always better to know how to
run a given application
25
Trainer's Tool Microsoft Power Point
PP has built-in tool for drawing and highlighting
Press F1 for details ZoomIt
http://tinyurl.com/ZoomItDownload Tool for zooming the screen PowerPoint-like functionality for
drawing These tools works only on Windows
You should search for equivalents on the other platforms
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Trainer's ToolsLive Demo
How to Make DemoDemo Demonstration
Demo Essentials Key points when making a demo
1. Speak loudly and comprehensively
2. Make as much demos as you can Doing only the premade demos is not
enough The trainees should see a demo from
the scratch
3. The demo should be clearly visible by everybody in the room
Use ZoomIt or another magnifying software
4. Ask as many questions as you can Questions like "Is this class name
appropriate?", "Where is that exception thrown from?"
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How to Make a Demo While making the demo the trainer should explain what he/she is doing
Talk during the whole demo Sometimes it might seem pointless
but it is not! Explain simple things like:
"Now we will make a class, and what should we call it? Maybe CarShopBudget? Or just ShopBudget? What do you think?"
Asking questions during the demo is essential
30
How to Make a Demo (2)
Make sure whether the following are Ok Is the font large enough
Can everybody see what you are doing?
Do not use any hotkey shortcuts Use the buttons
Make the demos slowly and explain everything
When some button is about to be pressed Magnify the button, highlight it, etc. Everybody should see which buttons
you press Magnifying tool helps a lot
31
How to Make a Demo (3)
When there is some time left unfilled (Visual Studio is loading) Continue talking about things
slightly connected to the subject This is a way to prevent the
audience from falling asleep
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How to Make DemoLive Demo
How to Demonstrate a Tool
Tool Demo Presentation A presentation should always be available The presentation help both the
trainer and the students The speaker has table of contents so
that he/she does not forget to show something
The student have a guideline to use later one
Not everything can be remembered on the moment
The presentation could not be detailed Just some key points to follow
35
The Tool Demonstration Itself
The tool demonstration should be as slowly and detailed as possible If a button is clicked it should be
pointed, magnified and/or highlighted
No shortcut hotkeys should be used The student cannot see what you are
pressing
Use the old-fashioned way with the Menu
If using a hotkeys say the key combination
If a question pops out, stop the demo, answer it, then continue with the demo
36
How to Demonstrate
a ToolLive Demo
Tips and Tricks for a Better Technical
Training
Tips and Tricks Give examples from real life
Use div, because…. , use Dictionary when…
Better to have real life experience than not
When a question pops out The trainer should not only answer
the question He/she should show it if possible Use Google if you don't know the
answer It very important to teach the students how to find a solution to their problem on their own
39
Tips and Tricks When asked a question is repeat it out loud That way everybody gets what is
the question We videotape each presentation
and this way everything is documented
Bring water when delivering a lecture The throat gets dry from time to
time When somebody asks you a more
complicated question you can drink from the water This gives you precious three or four
seconds
Can also be used when a new slide comes out
40
Tips and Tricks for a Better Technical
TrainingLive Demo
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