How to Hire, Structure and Train Your Revenue Team for ABM Success
Train for Success: 3Dteaming in SL!
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The presentation we made in SL for the Train for Success session on April 23, 2009: 3D Teaming in SL! We describe the virtual teaming activity as well as the intercultural learning activity we developed for training in Second Life.
Transcript of Train for Success: 3Dteaming in SL!
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Today’s discussion
Presentation of audienceIntroduction of speakers and session3D teaming activityIntercultural learning activityWhere are we going with education
and the 3D internet?
3D Teaming in SL!
Steve Mahaley, aka Ace CarsonDuke Corporate Education
Robin Teigland (aka Karinda Rhode)Stockholm School of Economics
Karine Jaffredo, aka Karine TunwarmDifferences Matter
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Today’s discussion
Presentation of audienceIntroduction of speakers and session3D teaming activityIntercultural learning activityWhere are we going with education
and the 3D internet?
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Preparation for teaming exercise
Participants are given the following preparatory assignments:−Download and install Second Life and create an
avatar −Explore SL orientation areas and learn how to
navigate, communicate, and move objects−Secure and test working headset for voice
communication−Read a couple of articles on SL and virtual
teaming−Research and find an article about Second Life
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Materials preparation
• A Bridge Kit was assembled for each team
• Limited and unique
set of parts for each avatar on the team
• Designed to push conversation among team members
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Opening the Instructions Canister• Each Team’s
Instructions Canister contained an Instructions Notecard
• We wanted to capitalize on the ‘adventure’ feeling of this experience by having this somewhat mysterious item for them to open
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Starting the exercise
Each team had the same colored t-shirt. The Swedish team had white t-
shirts.
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A completed bridge• Goal: walk from
the land to the platform without falling in the water (or flying ; )
• Note that this
team decided to put posts in place to support the bridge
• Posts necessary? Debrief on innovation…
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Potential for application
−Communication Clear communication becomes essential and requires
more attention−Team chartering
Clarity around team mission, organization, roles and process are equally important
−Trust This environment has the potential to provide shared
experience for participants that can build trust before they arrive at a face-to-face event
−Technology Ability to use technology is lowest common denominator
−Innovation and problem solving Pushing and manifesting innovative thinking can be
visually evident in this space
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Today’s discussion
Presentation of audienceIntroduction of speakers and session3D teaming activityIntercultural learning activityWhere are we going with education
and the 3D internet?
Agenda
Virtual Global Team
Meeting
Welcome
Iceberg of Diversity
Introductions
Iceberg of National Culture
Participants National Cultures
Iceberg of diversity
racegender
age
language
physical abilityreligionnationality
skin color
sexual orientation
value system
functionfamily status
education
social status
life experiences
skills
work styles
thought processes
Waterline of visibility
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Today’s discussion
Presentation of audienceIntroduction of speakers and session3D teaming activityIntercultural learning activityWhere are we going with education
and the 3D internet?
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The future of education with 3D internet?
Low High
Distributed
Co-located
Participantreach
Degree of “co-creation”
??
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What are the challenges going forward? What skills and roles are required?
− For academics, coaches, program managers, and of
course the participants?
− How do we get over the “digital immigrant” hurdle? What does content look like?
− Creation in real world for in-world? Or in-world for real
world?
− Created by program or participants? Or co-created?
− How do we escape our real world thinking? How is the process best facilitated?
− Embedding a 3D internet experience in the flow of the
learning program?
− How do we ensure seamlessness?
Thank you!
Steve Mahaley, aka Ace CarsonDuke Corporate Education
Robin Teigland (aka Karinda Rhode)Stockholm School of Economics
Karine Jaffredo, aka Karine TunwarmDifferences Matter
Dr. Robin Teigland, aka Karinda Rhode
Stockholm School of EconomicsAssociate Professor
robin.teigland@hhs.sewww.knowledenetworking.orgwww.slideshare.net/eteigland
Photo: H. Lundholm, Metro
Steve Mahaleyaka Ace Carson
Duke Corporate EducationDirector of Learning Technology
