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DEPARTMENT OF LABOUR

TR 85-01

DEPARTMENT OF LABOUR (DOL) AND SANAS

TECHNICAL REQUIREMENTS FOR THE APPLICATION OF SANS/ISO/IEC 17020: 2012 IN THE REGULATORY

ASSESSMENT OF LIFT, ESCALATOR AND PASSENGER CONVEYOR

INSPECTION BODIES

Approved By: Chief Executive Officer: Ron Josias Senior Manager: Mpho Phaloane

Author: Lead Assessor: Eben Smit Date of Approval: 2012-07-26 Date of Implementation: 2012-07-26

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CONTENTS

0. Introduction ............................................................................................................................ 3

1. Scope .................................................................................................................................... 4

2 Normative References ........................................................................................................... 4

3. Terms and Definitions ............................................................................................................ 4

4. General Requirements ........................................................................................................... 5

5. Structural Requirements ........................................................................................................ 5

6. Resources ............................................................................................................................. 7

7. Process Requirements ......................................................................................................... 11

8. Management System Requirements .................................................................................... 12

9. List of Approved Inspection Authorities ................................................................................ 14

APPENDIX 1: Schedule of Accreditation ................................................................................. 15

ADDENDUM 1: Amendment Record .......................................................................................... 17

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0. Introduction

General requirements for Lift, Escalator and Passenger Conveyor Inspection Bodies specialising in Lift Inspections which could occur as new installation, modification, repair, whenever there has been a change in the competent lift service provider or at intervals not exceeding 24-months in South Africa, is laid down in the Occupational Health and Safety Act (Act No. 85 of 1993); Lift, Escalator and Passenger Conveyor Regulation R 828 of 17 September 2010 and the international standard, SANS/ISO/IEC 17020: 2012. These requirements are quite comprehensive and detailed but explanations provided in this document may be helpful to ensure consistent application of the standard SANS/ISO/IEC 17020 The structure of this document reflects that of the standard SANS/ISO/IEC 17020 including titles of clauses and their numbering. To facilitate future reference to the explanations the paragraphs of this document are consecutively numbered within each commented sub-clause. The interpretative guidance notes are intended neither to add to nor subtract from the requirements of SANS/ISO/IEC 17020. They are intended to clarify the requirements to assist Inspection Bodies for Lift, Escalator and Passenger Conveyor Inspections in practically implementing the standard SANS/ISO/IEC 17020 and to minimise differences of interpretation. This document should be read in conjunction with the standard SANS/ISO/IEC 17020. The term "shall" is used throughout this document to indicate those provisions, which, reflecting the requirements of SANS/ISO/IEC17020, are mandatory. The term "should" is used to indicate those provisions, which, although they constitute guidance for the application of the requirements, is expected to be adopted by an Inspection Body for Lift Inspections. Any variation from the guidance by an Inspection Body shall be an exception. Such variations will only be permitted on a case-by-case basis after the Inspection Body has demonstrated to the SANAS that the exception meets the requirements of the relevant clause of SANS/ISO/IEC 17020 and the intent of this Guidance in some equivalent way. Note: The term for Lift, Escalator and Passenger Conveyor Inspection Body and Inspection Body is considered synonymous throughout this document. In case of dispute concerning application of this document, Department of Labour and SANAS will adjudicate on unresolved matters. It is intended that after a certain period of use, the content of this document will be revised. Copyright The copyright of this text is held by SANAS / Department of Labour. The text may not be copied for resale.

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1. Scope

1a Inspection or Examination performed by Lift Inspection Bodies may fall in two (2) categories namely functional and analytical. Functional testing is within the scope of SANS/ISO/IEC 17020. Analytical testing, for example air or metallurgical analysis, is a Laboratory activity and therefore does not fall within the scope of SANS/ISO/IEC 17020. Approved Inspection Authorities wishing to undertake such Laboratory type analytical testing as part of a Lift Inspection Body will need to do so in accordance with the relevant requirements in SANS/ISO/IEC 17025: 2005. 1b If accredited Lift Inspection Bodies decisions are reliant upon analytical test results or the results of any sub-contracted specialist service, these tests or services shall, where possible, be carried out by appropriately accredited, as part of the ILAC Multilateral Arrangement, organisations and the results must be in the form of an endorsed certificate or report.

2 Normative References

The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.

2.1 ISO/IEC 17000, Conformity assessment — Vocabulary and general principles 2.2 No. R. 828 - Lift, Escalator and Passenger Conveyor Regulations, 17 September 2010

3. Terms and Definitions

3.1 Inspection

3.1a Throughout these interpretative notes the word “product” should be understood to include the words “product design”, “service”, “process” and “plant” as specified in clause 2.1.of the standard. 3.1b In recognition of the wide range of industries represented by Inspection Bodies’ alternative terminology could be used for what is inspected. 3.1c For professional judgement to be exercised the staff member responsible for the Lift Inspection Bodies, referred to in Clause 6.1, shall personally perform the Lift Inspections or effectively supervise the Lift Inspection Bodies.

3.2 Lift Inspection Bodies

A Lift Inspection Body is a legal entity approved by the Regulator’s Chief Inspector. The Lift Inspection Body is accredited by SANAS in respect of the competence of its personnel, equipment, procedures and environment, in accordance with the requirements of SANS/ISO/IEC 17020: 2012 and any additional requirements that might be determined by the Chief Inspector of Occupational Health and Safety from time to time. 3.2a A Lift Inspection Body may consist of one (1) person provided the requirements of all relevant clauses of SANS/ISO/IEC 17020 are fulfilled. A Lift Inspection Body can be an organisation, or part of an organisation. 3.2b Approved Lift Inspection Authorities will consist of the following types or a combination of new installation, modification, repair, whenever there has been a change in the competent lift service provider or at intervals not exceeding 24-months

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• AIA New Installation,

• AIA Modification,

• AIA Failure Inspection,

• AIA for changes in the competent lift service provider and

• AIA Statutory Inspections at intervals not exceeding 24-months 3.3 Registered Lift Inspector "registered lift inspector" means a person registered with the Engineering Council of South Africa in terms of the Engineering Profession of South Africa Act, 2000 (Act No. 46 of 2000);

[R 828]

4. General Requirements

4.1 Impartiality and independence

4.1.2a Explicit guidance shall be documented for instances where staff experience undue pressure from any source, internal or external to the organisation, which could influence the results of assessments. Such pressures could include threats, inducements, unreasonable time pressures, bonus schemes, productivity incentives, etc. Records of any unreasonable pressure experienced by a Lift Inspector and the Inspection Body’s response to it should be retained. Refer to 17020 clause 6.1.12. 4.1.3a The inspection body shall document risks to its impartiality on an on-going basis. The standard, ISO 31000 - Risk management - Principles and guidelines and related documents may be a useful document to assist with the approach to the identification of risks. 4.1.6a The categorisation of Inspection Bodies as Type A, B or C is essentially a measure of their independence.

4.2. Confidentiality

4.2.1a The Inspection Body shall have a policy, documented in its management system concerning the observance of the confidentiality requirements of the customer, by the inspection body (see clause 7 of ISO/IEC 17020) and by any sub-contractors engaged by it (see clause 6.1.13 of ISO/IEC 17020), taking into account any relevant legal requirements. 4.2.2a For mandatory inspections the procedures should set out who, besides the customer, is entitled to have access to the results.

5. Structural Requirements

5.1. Administrative Requirements

5.1.1a The Inspection Body should be a registered juristic person (corporate body). Company name, address, names of directors, contact numbers and registration number shall be made available. No “Sole Proprietor”. 5.1.1b Approval is granted by the Department of Labour (DoL). While accreditation is a prerequisite for approval, the possession of such accreditation does not imply an assurance that approval will be granted. The DoL may set additional conditions before approval is granted.

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5.1.1c Upon obtaining accreditation and subsequently approval, a certificate that contains the name, location, and registration mark of the Inspection Bodies, the name of the responsible person (however named) and approved signatories, and the type (scope) shall be issued. The certificate of approval issued by the DoL, and certificate of accreditation from SANAS shall be prominently displayed at all times. 5.1.2a An organisational diagram is the most common means of illustrating the position of the Inspection Body in relation to a larger organisation. Diagrams showing relationships with related companies or organisations and relationships between departments within the same organisation are useful support for claims of independence 5.1.3a SANAS presents the scope of activity for which accreditation of Inspection Body is granted in a formal statement, called the Accreditation Schedule that accompanies the Accreditation Certificate. The Accreditation Schedule is produced by SANAS in consultation with the assessor(s) involved in the assessment of the Inspection Body. It is based on information provided by the Inspection Body in connection with the application for accreditation and the demonstrated and verified competence of the Inspection Body. See Annex 1 for guidance. 5.1.3b The Scope of Accreditation shall be defined in the schedule in sufficiently precise terms that potential customers may establish accurately and unambiguously the general field of inspection, the type and range of inspection and, where applicable, the regulations, standards or specifications containing the requirements against which the inspection will be performed. 5.1.3c Contracts or work orders for inspection should ensure that there is a clear and demonstrable understanding between the Inspection Body and its customer of the scope of the services to be undertaken by the Inspection Body. In many inspection areas (e.g. in-service inspection based on national regulations) individual contracts are not signed with customers. In these cases, the work order must be contained in some underlying documentation, e.g. regulations issued by regulatory authorities. 5.1.4a The Inspection Body is expected to be able to show what factors have been taken into account when determining the necessary level of insurance or reserves. One of the factors that should be taken in to account is the risks associated with the performance of inspection activities. 5.1.4b It is not the role of accreditation bodies to approve the level of insurance cover or reserves held by their customers. The types of liability covered by insurance, for example, may include employers’ liability, public liability and professional indemnity. Note: Inspection Bodies should pay particular attention to insurance cover when undertaking inspection work in another country, where legal requirements may differ from those in the body’s home country. 5.1.5a The conditions referred to here are contractual conditions not physical conditions of Inspection Body sites. Items, which are commonly included in these conditions, include:

� access to documented inspection history � responsibility for safe site access � availability of key personnel � preparation of items for inspection � response to adverse weather conditions � level of reporting � terms of payment � etc.

5.2. Organisation and Management

5.2.1a The size, structure and composition of an Inspection Body which taken together should be suitable for the competent performance of the tasks with which the Inspection Body is concerned. 5.2.1b A one person ‘organisation’ may be accredited provided all relevant clauses of SANS/ISO/IEC 17020 are effectively implemented.

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5.2.3a The Inspection Body should maintain an up-to-date organisational chart clearly showing the functions and lines of authority for staff within the Inspection Body and the relationship, if any, between the Inspection Body’s function and other activities of the organisation. The position of the Technical Manager and Quality Manager (however named) shall be clearly shown in the chart. 5.2.3b For each position in the organisation that could have an effect on the quality of assessments, or records of inspections, details of responsibility should be included in the management system documentation. This may include clerical staff. 5.2.3c The degree of complexity of documentation and the extent to which staff members can hold several functions will depend upon the size of the organisation. 5.2.5a Different persons may take up the role of technical manager for different activities. Where more than one person acts as the technical manager, the specific responsibilities of each person must be defined and documented. 5.2.5b The Technical Manager of the Inspection Body shall:

a) Be responsible for ensuring compliance with all requirements of the relevant standards and regulations;

b) Be knowledgeable about the hazards, procedures and equipment associated with the inspections;

c) Be familiar with the general requirements as appropriate to the accreditation granted of standards and regulations;

d) Not be impaired by the execution or responsibilities of duties extraneous to the operation of the Inspection Body; and,

5.2.6a The purpose of nominating a deputy is to satisfy the need for competent management in the absence of the manager. 5.2.6b In a small organisation, where the absence of a key person causes the cessation of work, the requirement for deputies may be waived. 5.2.7a Positions, which could affect the quality of inspection services, including managerial and inspectors as well as clerical staff shall be described.

6. Resources

6.1 Personnel

6.1.1a The Inspection Body shall define and document the competence requirements for all personnel (see also clauses 6.1.4 and 6.1.5 of ISO/IEC 17020). SANAS shall assess the appropriateness of the competence requirements, education, training, technical knowledge, skills and experience for the scope of inspections to be accredited. Note: Achievement of qualifications and completion of training and experience is not a guarantee of practical competence in inspection or the development of sound professional judgement. 6.1.5a SANAS shall assess the documented procedures and mechanism for selecting, training, formally authorizing, and monitoring inspectors and other personnel involved in inspection activities. See clause 6.1.10 as well. 6.1.5b The purpose of these records is to demonstrate that the Inspection Body management considers each member of staff to be competent to perform specific inspection tasks and, where relevant, to use specific equipment. 6.1.8a The Inspection Body should be able to demonstrate that it is organised in such a way that the work of the staff performing inspections is supervised by personnel who are familiar with the objectives of the inspections, the inspection methods and procedures being used and the inspection results. The extent, nature and level of supervision exercised should take in to account the

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qualifications, experience, training and technical knowledge of the Inspection Body staff and the inspections being undertaken. 6.1.8b Identification of training needs for each person shall take place at least once per year. This review shall result in documented plans for further training or a statement that no further training is required for the individual at present. Training records should normally be signed by the individual and the reviewer. (If training needs assessment records are not signed, they must include the identity of the reviewer.) A statement that no further training is needed shall be interpreted as an endorsement, by the organisation, of the person’s competence in all aspects of their role at the date of the review. 6.1.8c Where records indicate that a member of staff has not maintained current involvement in a particular skill area, the Inspection Body must have documented procedures for managing the progressive reduction of current knowledge, which inevitably results. Procedures must also be in place for providing refresher training where required. 6.1.9a Monitoring of performance of inspections should include On-site witnessing of inspections. On-site witnessing of inspections should be carried out by technically competent personnel, who are sufficiently independent to carry out the witnessing of inspections objectively 6.1.9b Monitoring of performance of inspectors may include, but not be limited to, the regular review of inspection reports to ensure that they are in accordance with relevant legislation, procedures and as necessary, contractual obligations agreed with the customer. (See also clause 7.1.5) 6.1.10a The Inspection Body’s programme for witnessing inspectors should be designed so that a representative sample of inspectors is witnessed. As a minimum, every inspector should be witnessed at least once during the normal accreditation cycle (4-years) performing each field of inspection for which they are authorised by the inspection body. Records of observed inspections shall be kept. 6.1.12a The purpose of this clause is to reduce the potential for Inspection Body results to be compromised by financial pressures.

Table 1. – Qualifications Requirements

The table below sets out as a guideline, the minimum qualifications and experience requirements that are deemed such to ensure competence to the required functions of Lift Inspection Bodies.

FUNCTION QUALIFICATIONS EXPERIENCE SCOPE APPLICABLE

Technical Manager

NQF Level 4: Qualified Engineer / Technician / Technologist

5 years’ experience in appropriate field of Lift, Escalator and Passenger Conveyor Inspections including for: New Installation, Modification, Repair, changes in the competent lift service provider and Statutory Inspections (24-months).

Lift inspection deals with the inspection of New Installation, Modification, Repair, changes in the competent lift service provider and Statutory Inspections (24-months).

Quality Manager (However named)

NQF Level 4: Specific courses / training in the field of Inspection Body management systems

Experience in the field of Inspection Body management systems

Specific courses / training in the field of Inspection Body management systems

Technical Signatory - Registered Lift Inspector

NQF Level 4: Specific courses / training in the field of Lift Inspection activities

ECSA Registered as defined in R 828 – 1. Definitions: "registered lift inspector" means a person registered with the Engineering Council of South Africa (ECSA)in terms of the Engineering Profession of South Africa Act, 2000 (Act No. 46 of 2000);

Inspection and testing experience and training with knowledge of New Installation, Modification, Repair, changes in the competent lift service provider and Statutory Inspections (24-months).

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The IB will have to produce evidence that their registered lift inspectors are Engineering Council of South Africa (ECSA) registered, the availability of a copy of the re-registration certificate with ECSA needs to be on record. Verify on www.ecsa.co.za web site if in doubt. This should become a part of the personnel records for the employee.

6.2. Facilities and Equipment

6.2.1a If an Inspection Body does not have suitable and adequate facilities and equipment to service their scope of accreditation it may be grounds for withholding accreditation. 6.2.1b If controlled environmental conditions are needed and premises outside those of the Inspection Body are used, the Inspection Body should monitor the environmental conditions in these premises with calibrated equipment, record the results and note if conditions are outside the limits within which inspection can be performed. 6.2.1c The management systems should include procedures to ensure the safety of personnel and, where appropriate, protection of the surrounding environment. Minimum Tool list as prescribed by DoL: Calibration required:

• Tape measure (mechanical or digital)

• Light meter

• Tacho-meter

• Multi-meter

• Tong tester

• Door pressure gauge Calibration not required:

• Portable lead light

• Torch

• Appropriate hand tools

• Communication device

• Notices/signage

• Escalator barricades with signage

• Lift landing door key

• Escalator trap door removal tool

• Taper gauge

• Spirit level

• Torque wrench

• Tape measure (mechanical or digital)

• Fish scale

• Vernier Note: This list is not exhaustive and should be adapted to suite to working environment at the time

of Inspection. 6.2.2a Use of facilities and equipment by unauthorised persons shall not be permitted. If any item is found to have left the Inspection Body’s direct control, measures must be taken to confirm its continuing suitability before its return to use for accredited work. Typical measures would include visual inspection, functional checks and/or re-calibration/ validation. 6.2.4a It is the responsibility of the Inspection Body to define the equipment that may have a significant influence on the results of inspections. SANAS shall assess the appropriateness of the equipment defined.

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6.2.4b Unique identification of items of equipment is important even when the organisation has only one example of a particular item. This enables tracking when items are replaced for whatever reason. 6.2.6a Equipment identified under the criteria in clause 6.2.4, as clarified in 6.2.4a, must be traceably calibrated to national or international standards where possible. For guidance on measurement traceability, refer to SANAS TR 25 document. 6.2.6b Where the calibrations are performed in-house, traceability to national standards shall be assured by using reference standards of measurement for which the Inspection Body holds a current calibration certificate or equivalent from a competent body. The certificate or equivalent shall detail an uncertainty of measurement that is appropriate for the equipment that is to be calibrated from the reference standard. For further information on uncertainty of measurement, see ISO/IEC Guide 98. www.iso.org 6.2.7a Measurement traceability can be provided only by a National Metrology Institute (NMi) or a calibration Laboratory appropriately accredited to ISO/IEC 17025 as part of the ILAC MRA. Calibration certificates from these sources will include statements of uncertainty. Equivalent calibration Laboratories from other countries may also be used, provided that they have established an acceptable traceability of measurement chain. Such traceability of measurement is provided by national metrology institutes participating in internationally recognised inter-institute comparisons and by laboratories accredited by bodies that are signatories to the ILAC multilateral agreement on calibration. 6.2.7b Measurements, which do not have a direct effect on inspection decisions, do not need to be traceably calibrated. Equipment used for these indicative measurements must be maintained in a serviceable condition. Measures to confirm serviceability may include visual examination for wear or damage and in-house “calibration” by comparison against a traceably calibrated reference instrument or artefact. NOTE: “Calibrations” performed in this way are not traceable according to the internationally accepted definition and cannot be used as references for further calibration. Instruments “calibrated” in this way shall not normally be used for measurements critical to Inspection Bodies’ decisions. 6.2.9a Records of in-service checks shall be maintained. 6.2.13a In-house developed software such as spread-sheets shall be validated by processing a known data-set and performing equivalent manual calculations on the same data-set. Records of validations shall be maintained. The data set used for validation shall be run from time to time to confirm continuing validity of the software. Validation checks shall be recorded. 6.2.13b If software validation checks identify anomalies corrective action shall be taken. 6.2.13c All software, including proprietary products, shall be controlled in a way similar to hard-copy documents. Records of version numbers and dates when these came into and went out of service shall be maintained. 6.2.13d Where electronic records are the primary storage medium appropriate methods such as regular backup and offsite safekeeping of backups should be implemented. Frequency of backups shall be set to reduce the risk of loss to an acceptable level. 6.2.14a Records of the examination of the effect of defects on previous inspections, and when necessary, appropriate corrective action taken, shall be recorded.

6.3 Sub-contracting

6.3.2a The Inspection Body’s communication to inform the customer of its intention to sub-contract any part of the inspection should be maintained. This may form part of the contract review process and records.

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7. Process Requirements

7.1 Inspection method and procedure

7.1.1a The Inspection Body’s communication to inform the customer if the inspection method proposed by the customer is considered to be inappropriate should be maintained. This may form part of the contract review or works order control process and records. 7.1.5a Where appropriate (see note) each contract or request should be reviewed by the Inspection Body to ensure that: 1. the Inspection Body has the capability to meet the customer’s requirements, and 2. the customer’s requirements are adequately defined, documented and understood, and 3. contract conditions are agreed, and 4. special equipment needs are identified, and 5. personnel training needs are identified, and 6. statutory requirements are identified, and 7. special safety requirements are identified, and 8. the extent of sub-contracting arrangements required are identified, and 9. documentation needs are identified, and 10. the final contract or request accepted by the Inspection Body agrees with the original version that was reviewed as in (1), (2) and (3) above. Records of contract review shall be retained. Note: For routine or repeat work requests, review may be limited to considerations of time and human resources and an acceptable record in such cases would be a signed acceptance of the contract by an appropriately authorised person. 7.1.5b In situations where verbal agreements are acceptable, the Inspection Body should keep a record of all requests and instructions received verbally, dates and the identity of the customer’s representative 7.1.7a Worksheets, notebooks, raw data etc. used to record observations during inspections shall be retained for reference for a defined period. 7.2 Handling inspection items and sample 7.2.1a The Inspection Body shall have a system for identifying inspection and/or test items. The identification shall be retained throughout the life of the item for inspection. The system shall be designed and operated to ensure that items cannot be confused physically or when referred to in records or other documents. The system shall accommodate, if appropriate, a sub-division of groups of items and the transfer of items within and from the Inspection Body. 7.2.4a The Inspection Body shall have procedures and appropriate facilities for avoiding deterioration, loss or damage to the inspection or test item during storage, handling and preparation. Handling instructions provided with the item shall be followed. When items have to be stored or conditioned under specified environmental conditions, these conditions shall be maintained, monitored and recorded. 7.2.4b Where inspection or test item or a portion of an item is to be held secure, the Inspection Body shall have arrangements for storage and security that protect the condition and integrity of the secured items or portions concerned.

7.3 Inspection Records

7.3.1a The Inspection Body shall retain records of original observations, derived data and sufficient information to establish an audit trail, calibration records, staff records and a copy of each inspection report or inspection certificate issued, for a minimum period of ten (10) years.

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7.3.2a The records shall include the identity of personnel responsible for the sampling, performance of each inspection and/or test and checking of results.

7.4 Assessment Reports and Assessment Certificates

7.4.1a The terms “report” and “certificate” are used synonymously in this clause. However, in this guidance document it is assumed that “reports” are detailed descriptions of the inspection and its results whereas “certificates” are generally short formal statements of conformity with requirements issued, for example, in connection with mandatory inspection. 7.4.1b The fact that the customer does not require a detailed report does not remove the requirement for detailed inspection records to be kept. 7.4.2a The content of an inspection report or inspection certificate may vary depending on the type of inspection and legal requirements. Where inspection is for legal purposes national authorities may place special requirements on the reporting of inspection results. The elements listed in clause 7.4.2 a) to g) are considered mandatory for compliance with ISO/IEC 17020.

7.5 Complains and Appeals

No interpretation required, as per the requirements of ISO/IEC 17020

7.6 Complains and Appeals process

No interpretation required, as per the requirements of ISO/IEC 17020

8. Management System Requirements

8.1 Options

8.1.1 General

8.1.1a It is the responsibility of the Inspection Body to select, define and maintain a management system based on Option A or Option B. SANAS shall assess the appropriateness of the management system defined.

8.1.2 Option A

8.1.2a The management system established and maintained by the Inspection Body shall address all the requirements of this International Standard, ISO/IEC 17020, as listed in clause 8.1.2.

8.1.3 Option B

8.1.3a The management system established and maintained by the Inspection Body shall address all the requirements of ISO 9001 and this International Standard, ISO/IEC 17020, as listed in clause 8

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8.2 Management system documentation (Option A)

8.2.1a Policy statements are intended to demonstrate senior management commitment to the quality system. Objectives shall include measurable targets, which are reviewed at least annually. Policies and objectives shall be reviewed at management review, see clause 8.5. Training records shall show that all staff is familiar with the quality system. 8.2.2a Top management commitment may be indicated in the management system documentation such as policies, statements etc. 8.2.3a The position of the quality manager (however named) shall be clearly shown in the organisational chart referred to in clause 5. The quality manager shall be free from any influences that may affect the quality of their work. 8.2.3b In cases where an Inspection Body has a number of offices at different locations, responsibility for the practical maintenance of the quality system in each office should be assigned to a named, local, individual. 8.2.4a For easy reference, it is recommended that the Inspection Body’s documentation indicate where in the management system the requirements of ISO/IEC 17020 are addressed, e.g., a cross reference table may be included in the management system

8.3 Control of documents (Option A)

8.3.1a The document control system must be proceduralised, a statement that documents will be controlled is not sufficient. See clause 8.3.2

8.4 Control of records (Option A)

8.4.1a All records shall be safely stored for a specific period (5-year minimum), held secure and in confidence to the customer, unless otherwise required by law. 8.4.1b All records shall be legible and shall be stored and retained in such a way that they are readily retrievable in facilities that provide a suitable environment to prevent damage or deterioration and to prevent loss. 8.4.1c The Inspection Body shall have procedures to protect and back-up records stored electronically and to prevent unauthorized access to or amendment of these records

8.5 Management review (Option A)

8.5.1 General

8.5.1.1a Management reviews should take account of any relevant information, such as reports from supervisory and managerial staff, the outcome of recent internal quality audits and external assessments, complaints from customers, changes needed in the management system, the adequacy of current resource resources, future plans, estimates for new work, and additional human resources, as well as the need for training of both new and existing staff. The frequency of management reviews should be determined by the Inspection Body, taking account of the results from internal audits and previous reviews and reports from SANAS. 8.5.1.1b The outcome of a management review should include the setting of objectives for the coming period, proposed improvements to the quality system or a positive statement that no improvements are required.

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8.5.1.2a If an Inspection Body opt for the rolling review it should be accumulative for the year and not a month-to-month review.

8.6 Internal audit (Option A)

8.6.1a Inspection Bodies with more than one operational site clause all aspects of the management system and all the sites shall have a full internal audit during an accreditation cycle. 8.6.2a The internal audit programme shall address all elements of the management system, including the inspection and/or testing activities. 8.6.5b Audits shall be carried out by trained and qualified personnel who are, wherever resources permit, independent of the activity to be audited

8.7 Corrective action (Option A)

No interpretation required, as per the requirements of ISO/IEC 17020

8.8 Preventive action (Option A)

8.8.1a Preventive action is a pro-active process to identify opportunities for improvement rather than a reaction to the identification of problems or complaints.

9. List of Approved Inspection Authorities

A list of approved inspection authorities will be maintained by the chief inspector and distributed to all provincial offices and labour centre offices of the Department of Labour. Copies of this list will reflect the name and address, contact details, services approved, initial date of approval and the approval number of each Inspection Body.

SANS/ISO/IEC 17020: 1998 http://www.iso.org & https://www.sabs.co.za/

DoL Regulations www.labour.gov.za

SANAS R & TR-documents www.sanas.co.za

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APPENDIX 1: Schedule of Accreditation

ANNEXURE A

S C H E D U L E O F A C C R E D I T A T I O N

Inspection Body Accreditation Number: LIFT 0001

TYPE A

Permanent Address: ACME Lift Inspection (Pty) Ltd 104 Piet Pompies str Pompiesville Ververlatevlakte 0001

Postal Address: Private Bucket at the farm gate Pompiesville 9081

Inspection Body Sites: Gauteng Site Pompiesville Plant Ververlatevlakte Western Cape Site Pompiesville Plant Ververlatevlakte

Tel : (012) 123-4567 Fax : (012) 123-4568 Email : pete@pppp.co.za

Issue No: Date of issue: Expiry date:

00 July 2010 July 2014

Nominated Representative: Pete Plumber

Technical Manager: Pete Plumber Quality Manager: Pete Plumber

Technical Signatories: Pete Plumber

Field of Inspection Service Rendered Codes and Regulations

Regulatory:

The supply of services as an inspection authority for Lift, Escalator and Passenger Conveyor Regulation, Government Notice No. R 828 of 17 September 2010.

Inspection and test of lift, escalator or passenger conveyor when:

a) the lift, escalator or conveyor is put into use for the first time;

b) any modification to the lift, escalator or conveyor has been effected;

c) after any failure has occurred, as defined in the regulation;

d) a reportable incident in terms of section 24 of the Act occurs;

e) there is a change in the designated competent lift service provider; and

f) at intervals not exceeding 24 months thereafter.

g) Repair of a defect as defined in regulation 6.2 and 7.3;

SANS Standards as per R 828. SANS 1545-3: Safety rules for the construction and installation of lifts: Part 3: Lifts for persons with physical disabilities (stair-lifting platforms) SANS 1545-4: Safety rules for the construction and installation of lifts: Part 4: Lifts for persons with physical disabilities (vertical platforms) SANS 1545-5: Safety rules for the construction and installation of lifts, Part 5: Electric and hydraulic access, goods only lifts SANS 1545-6: Safety rules for the construction and installation of lifts: Part 6: Rack and pinion lifts

Original date of accreditation: July 2010 Page 1 of 2

ISSUED BY THE SOUTH AFRICAN NATIONAL ACCREDITATION SYSTEM

Programme Manager

TR 85-01

SANAS Page 16 of 17

Laboratory No: LIFT 0001

Date of issue: 22 March 2012 Expiry date: 22 March 2016

Field of Inspection Service Rendered Codes and Regulations

Regulatory:

The supply of services as an inspection authority for Lift, Escalator and Passenger Conveyor Regulation, Government Notice No. R 828 of 17 September 2010.

Inspection and test of lift, escalator or passenger conveyor when:

a) the lift, escalator or conveyor is put into use for the first time;

b) any modification to the lift, escalator or conveyor has been effected;

c) after any failure has occurred, as defined in the regulation;

d) a reportable incident in terms of section 24 of the Act occurs;

e) there is a change in the designated competent lift service provider; and

f) at intervals not exceeding 24 months thereafter.

g) Repair of a defect as defined in regulation 6.2 and 7.3;

SANS 50280: Design, safe use and maintenance of scissors lifts SANS 21: Escalators, safety rules for the construction and installation of escalator and passenger conveyors; SANS 50081-1: Electric lifts, safety rules for the construction and installation of lifts SANS 50081-2: Hydraulic lifts, safety rules for the construction and installation of hydraulic lifts,

Original date of accreditation: July 2010 Page 1 of 2

ISSUED BY THE SOUTH AFRICAN NATIONAL ACCREDITATION SYSTEM

Programme Manager

TR 85-01

SANAS Page 17 of 17

ADDENDUM 1: Amendment Record

Proposed By: Section Change

FM All New Document

1.