The journey to hundred miles begins with one single step.
 TQM Road map
 
 
1. Develop long term vision or mission of the organization by top management
after strategic consideration of markets and core competencies of the
company.
2. Constitute Quality Council or steering Committee under the CEO to
demonstrate strong commitment to uality mission.
!."raining of members of uality council on basic concepts of "Q# and their
impact on business.
TQM road map
 present status of uality in the company.
&. Define measurable ob'ectives (hich must be agreed by the top
management as indicators of success for the mission.
). *dentify critical processes and activities for attainment of ob'ectives.
TQM Road-map
 
 
+. Organize general uality a(areness training at all levels% and specialized training on uality tools and techniues for persons (ho (ill be reuired to use them.
,. -ased on the critical process already identified % develop departmental "Q# plans (ith (ell defined subtargets and responsibilities.
/. Establish a mechanism for interdepartmental coordination for determining agreed inputs and mutual support for attainment of departmental ob'ectives.
TQM Road-map
 
 
10. Develop monitoring system (ith milestones for periodic revie( by the management team.
11. ormally launch the first phase of the "Q# program for implementation.
12.fter trial period of say ! months % carry out organized audit of the program  by trained auditors (ho are not involved in the activities being audited.
1!.Conduct revie( by the steering committee and apply corrective measures.
TQM Road-map
 
 
1$. Continue implementation effort and corrective measures for at least one year.
1&. Evaluate impact of successful activities on business and analyze failures.
1). E3pand areas of success and try other approaches for failed pro'ects till ma'or ob'ectives of the first phase are achieved.
1+. -enchmark critical functions and processes (ith best in class to determine gaps.
TQM Road-map
 
 
1,. Conduct e3tensive revie( of the first phase of "Q# program.
1/. 4earning from successes and failures dra( up plan for ne3t phase of "Q# program (ith stretch goals.
20. *nstitutionalize continuous improvement through 5DC cycle.
TQM Road-map