TQL DCCC Example School
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Transcript of TQL DCCC Example School
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TQL Example
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Delaware County Community College
(DCCC) in Media, Pennsylvania
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began pursuing Total Quality/Continuous Quality
Improvement (TQ/CQI) methods in 1985-86.
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A major initiative to support TQ/CQI efforts in the classroom was the
development of a faculty in-service program to
introduce models reflecting TQ/CQI principles and
practice.
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Baugher's LEARN (Locate-Establish-Assess-Research-
Nominate) Model
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and
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Cross and Angelo's classroom assessment
technique generated the most interest.
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The LEARN brings the instructor together with a student quality team to identify opportunities to
improve student learning.
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The model forces systematic data gathering, through the Plan-Do-Check-
Act cycle of continuous improvement;
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and requires that data be collected from the entire
class,
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not just a small segment.
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The student team brainstorms to identify
characteristics that may be interfering with student
learning,
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gathers data,
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plans changes to improve the classroom process,
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and evaluates the changes.
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Faculty were asked to describe how they adapted
LEARN,
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the benefits,
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problems,
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and impacts on the faculty,
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classroom
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and learning outcomes.
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Faculty commented that students realized that they were responsible for their
own learning;
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that it was helpful to see classroom dynamics from the students' perspective;
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that changes seemed trivial to instructors but important
to students;
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and that the project created greater cohesiveness
among students.
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The most common difficulty cited was finding time to
implement LEARN.
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From: ERIC Database Record ED373847
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http://www.eric.ed.gov/ERICWebPortal/search/detailmini.jsp?
_nfpb=true&_&ERICExtSearch_SearchValue_0=ED373847&ERICExtSearch_Search
Type_0=no&accno=ED373847
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Unknown. Deming-wheel4. N.d. totalqualitymanagement.wordpress.com. N.p., n.d. Web. 17 Oct. 2012.
Unknown. Pdca. N.d. qualitytrends.blogspot.com. N.p., n.d. Web. 17 Oct. 2012.
Work Cited
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http://qualitytrends.blogspot.com/2008/09/plan-do-check-act-cycle.html
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