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A periodic newsletter sharing news and information about the Goodwill Industries Foundation of Central Indiana.

Fundraising for Indianapolis Metropolitan High School gains momentum

The Ruth Lilly Philanthropic Foundation is funding a $1.36 million science wing to be constructed on Goodwill’s Indianapolis Metropolitan High School (Indianapolis Met) campus by year’s end. The facility will include two laboratories, a small greenhouse for hydroponic and other agroscience studies, a distance learning laboratory and a weather/seismology center. It will be named the Ruth Lilly Science Wing.

Additionally, The Glick Fund, a fund of Central Indiana Community Foundation, has announced that it will underwrite post-secondary Eugene and Marilyn Glick Scholarships for 10 full-time equivalent students annually for a maximum term of four years to graduating seniors of Indianapolis Met in the 2009, 2010, 2011, and 2012 classes. The grant years will span 2009–2016, and the total gift to the Indianapolis Met could approach $1 million.

Goodwill Industries Foundation board member Elizabeth Wiese and her husband, Fred, are providing $100,000 to help construct the school’s much-needed gymnasium and wellness center, and MarMar Properties and the Pappan Family are contributing $50,000 for that $2.5 million project. Construction on the gym will not begin until funding is committed fully. The center will provide a safe, nurturing and positive atmosphere for students to engage in constructive activities after school, on weekends and during vacations. It also will help us combat obesity and serve as a site for our basketball and volleyball teams to practice and play. The wellness center will include fitness equipment and equipment for measuring BMI, heart rate and other physiological indicators. The center will enhance instruction and project work in physiology, nutrition and related topics, as well as help students improve their own health and physical fitness.

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Spring 2009

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Dear Friends:

We are extremely grateful for the $1.36 million grant from the Ruth Lilly Philanthropic Foundation and for the contribution that could total almost $1 million from the Central Indiana Community Foundation’s The Glick Fund for scholarships. These are transformational gifts for our school, and we warmly thank these generous donors for their support.

Our final “Enduring Values” capital campaign opportunity is the gymnasium, which is estimated to cost $2.5 million. That facility will be of great consequence to students, employees and young people living in the surrounding neighborhood. It will provide areas for practice and games for our Indianapolis Met sports teams, physical fitness programs and places for school groups to congregate for meetings. A stage at one end of the gymnasium will provide facilities for performances, speakers, and other special events. The entire facility will be a “safe haven” for young people to engage in

constructive activities after school, on weekends and during vacations.

I also thank all of you who invested in Goodwill’s mission last year. We modestly exceeded our annual fund goal in 2008, received some nice gifts for the school and other services, and benefited from a number of restricted grants and contracts. Approximately $730,000 arrived from bequests for the endowment fund. Your financial support and advocacy are valued more than ever during these challenging times. Please let me know if you would like to come to Goodwill to see your charitable investment at work. We’d love to have you stop by.

Linda Brimmer Vice President & COO Goodwill Industries Foundation (317) 524-4226 lbrimmer@goodwillindy.org

Linda Brimmer, VP and COO of the Goodwill Foundation

Welcome and warm thanks to new Jack Dustman Society members

Elizabeth and Fred Wiese, Elaine and Eric Bedel, and Mark and Molly Denien are new members of the Jack Dustman Society. Elizabeth and Elaine serve on the Goodwill Industries Foundation board of directors, and Mark is on the Goodwill Industries board of directors.

Elaine and Eric Bedel

Elizabeth and Fred Wiese

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Further, the Allen Whitehill Clowes Charitable Foundation is making it possible for approximately 60 juniors and their staff chaperones to go on a spring break trip to New York City and Washington, D.C. The Allen Whitehill Clowes Scholars will visit the Smithsonian, Capitol Hill, Mount Vernon, the U.S. Supreme Court and the Library of Congress in Washington, D.C. In New York City, their excursions will include visits to the Statue of Liberty and Ellis Island, the Metropolitan Museum of Art and the United Nations.

In December, an anonymous donor contributed $20,000 to cover 2008-10 tuition fees for college courses taken by Indianapolis Met juniors and seniors for dual credit.

“We are deeply grateful for these leadership gifts that will enhance our goals of helping to increase the high school graduation rate in Marion County and the percentage of graduates who attain some level of post-secondary education or training,” says Goodwill CEO Jim McClelland. “We’re proud of the achievements being registered at the Indianapolis Met, and these generous contributions will help students to advance in their studies, their careers and their lives.”

Volunteers brighten Goodwill employees’ holiday season

We thank former Goodwill Guild President Corienne Gettum and Gordon, her late husband, and other Guild members for generously providing “goodie bags” containing cookies, juice boxes, hygiene items and other articles to Commercial Services employees for many years. And we are grateful that associates of Goodwill’s Young Leaders corps now have embraced this responsibility and also are contributing to and preparing holiday gift bags for Commercial Services workers.

Last December, with Corienne’s continued support, Keith Harding, president and CEO of Ryan Consulting Group, made a generous financial contribution to the holiday project and arranged for gracious

volunteers from the Nellie M. Strong, Chapter 59, Order of the Eastern Star, to help prepare the festive bags.

Among the gifts in the sacks were a holiday pencil, holiday spiral notebook, toothbrush, toothpaste, Chapstick, cookies, candies and snacks, a holiday activity book, and a Christmas favor. Each employee received a Santa hat and door prize. President Jim McClelland addressed the group, and all enjoyed a surprise visit from Santa and Mrs. Claus.

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Nellie M. Strong, Chapter 59, Order of the Eastern Star volunteers included: front row, from left: Salli Eason and Chavetta Wright; middle row, from left: Rochelle Standberry, Tammie Thomas, Tara Thomas, Danyelle Lockhart, Jasmin Pettiford, Sherilyn Harrison, and Aisha Washington; and, back row Catherine Woodard.

José M. Evans, City of Indianapolis and Marion County City-County Council member, left, and Tara Evans, active Goodwill Young Leader and Admission Counselor, Butler University, pose with then-presidential candidate Barack Obama during a 2008 Indianapolis visit.

Mr. and Mrs. Claus are Norman and Charlotte Ashcraft.

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Online sales have bottom-line impact upon Goodwill’s mission

Ever wonder whether you should contribute your beloved childhood doll, vintage costume jewelry or library of first editions to Goodwill? Sure, they mean a lot to you, but will they be a good source of revenue for the organization, and will someone else treasure them?

Well, wonder no more! We’re delighted to report that, last year, Goodwill Industries of Central Indiana sold more than $800,000 in books and almost $1 million in collectible goods and clothing online.

In 2008, we posted 135,000 books on the Web through our eBooks division, 73 percent of which were snapped up using the services of Amazon.com and other book-selling Web sites.

In January of this year (during this recession), we handily sold almost 15,000 of the 43,000 books offered online.

Additionally, we posted an amazing 38,000 collectible items on Shopgoodwill.com, a site hosted by the Orange County Goodwill in Santa Ana, Calif., for which we pay a fee.

eCommerce operates efficiently in the Goodwill Outlet Store-West location. In eBooks, 11 employees register listings, select books and process shipments. Books have been dispatched to all 50 states and a number of other countries, although shipping costs have since caused us to stop shipping internationally.

Kent Kramer, Goodwill’s Vice President of Retail Operations, explains that our electronic program always submits books for the lowest prices — or matches the lowest — when competing with other vendors. First editions can garner a great deal of money. On the opposite end of the spectrum, according to Kent, there is little demand for encyclopedias or Readers’ Digest compilations.

There may still be a market for your ordinary books, however. The thousands of books sold in our retail stores are priced at $1.99 for hardbacks and $.69 for paperbacks. Best sellers retail at full value, so Goodwill can still benefit from these donations, and shoppers can get a great read at a low, low price.

A key to the success of eCommerce is that store managers now scan the books donated at the stores and decide whether to sell them in the store or enter them into the storewide eBooks system. They receive store credit for their online sales, with each store profiting

from between $12,000 and $55,000 in eBook revenues annually. (Total in-store book sales are between $75,000 and $150,000.) USPS retrieves the book batches from each retail location daily and delivers them to our eCommerce facility, where they are organized on long bookshelves. From 500 to 600 books are shipped throughout the nation each day.

Sixteen individuals ensure that all goes smoothly in the department facilitating our Shopgoodwill.com transactions. A walk through their orderly warehouse at any given time can reveal rows of like-new designer purses, vintage clothing, gleaming lead crystal, antique toys, musical instruments, old china, comic books, trains, Longaberger baskets, stamp collections and porcelain dolls. It is not unusual to see fascinating photo albums featuring family snapshots, Hummels, old bikes,

1960s Fisher Price “Little People,” fur coats, original paintings, cameras (a retired archeologist repairs them for Goodwill) and many other treasures.

Terri Hynes with one of the

135,000 books available for

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According to Jennifer Campbell, eCommerce manager, the most lucrative items sold on Shopgoodwill.com last year were a guitar for $1,200 and a drum set for $800. Some generous donors even contribute diamond jewelry; we’ve received four or five diamonds of one carat or more. An oil painting has sold online for about $2,500 and a portrait by an original Brown County artist did well. Some Persian rugs arrive with appraisals attached. (Large objects, such as antique furniture, bicycles, hand woven rugs and record players, are available as “pick-up only” on the Web site.) Like old toys, old board games, sold in lots, sell well and at high prices, and even dolls resembling “Chuckie” from the popular horror movie are snapped up on the Internet!

The Orange County Goodwill has confirmed that 2008 was a record-breaking year for Shopgoodwill.com, with collective sales of more than $15 million, a healthy 27 percent increase over 2007. (Ours skyrocketed almost 76 percent.) While the average price per item nationally exceeded $20, the year’s highest-selling item was a C. F. Martin & Company guitar proffered by Goodwill Industries of Miami Valley (Ohio) that went for $8,459. Since its January 2000 launch, Orange County’s Shopgoodwill.com has sold more than 4 million items for Goodwill organizations across the U. S. Consumers purchase about 84 percent of all items advertised on Shopgoodwill.com.

You may access Shopgoodwill.com at: http://www.shopgoodwill.com. Goodwill Industries of Central Indiana’s books are among those offered through the following vendors: Amazon.com, ABE.com, Half.com and Alibris.com. They also will soon be available through eBay.com.

Just between us, if you are downsizing into a smaller home, converting that empty bedroom into a craft room, no longer using a vehicle, or simply feeling philanthropic and have good-sized furniture, extensive book and clothing collections, or other large donations, we can make special arrangements to send a truck to your home to pick them up and deliver them to the closest Goodwill retail store. Simply call (317) 524-4353.

If you are a certified appraiser who would like to contribute your services to Goodwill to help ensure that we receive competitive prices for our online goods, please contact Linda Brimmer at (317) 524-4226 or lbrimmer@goodwillindy.org. Your pro bono services would be deeply appreciated.

And please remember, we are also grateful for gifts of cash, stock, paid-up life insurance and other assets, as well as bequests. All resources work together to enable Goodwill Industries of Central Indiana to continue to provide educational opportunities for more than 300 young people, employment assistance and jobs for hundreds of adults with limited options, and opportunities for many of our own employees to improve their education and skill levels.

Your support will be particularly helpful at a time that is significantly more economically challenging than usual. Regardless of the economic circumstances, though, Goodwill’s overall objective remains to maximize mission-related impact while maintaining a financial position that enhances our long-term viability. Thanks for shopping in our stores, and thanks for donating. With your help, we are changing lives every day. We couldn’t do it without you!

Floyd Proctor, left, and Jennifer Campbell, Goodwill’s eCommerce manager, with an antique clock being shipped to a fortunate Shopgoodwill buyer.

This Waterford bride and groom figurine, with original box, sold for $30. A 2001 Special Edition Barbie doll sold the same day for $26.

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Spotlight on LeadershipCynthia (“Cici”) Hollowell

Long-time donor and former Goodwill Industries Foundation board member, Cynthia “Cici” Hendricks Hollowell, has roots deep in the Indiana soil and in Indianapolis’ historic network of outstanding women leaders.

After graduating from Vassar, she states that she “did about 100 different things as a volunteer, in addition to raising three children.” She “served on seven different boards and was elected president of quite a few, including the Junior League.” Additionally, her avid interests included tennis, gardening, golf and bridge, which she still plays once a week, whenever she can.

Cici’s connections began at a tender age when she attended grade school with Anne Lytle (now Anne Lytle Dirks), daughter of the Reverend Howard Lytle, Goodwill’s first full-time chief executive officer. She acknowledges that she “seemed to always know about Goodwill.”

Cici’s family tree boasts some famous Indiana names. Now the fourth largest county within the Indianapolis area, Hendricks County was named after one of Cici’s ancestors, William Hendricks, Indiana governor from 1822-1825. Hendricks is best known for moving the capitol of Indiana from Corydon to Indianapolis during his tenure as governor. Thomas Andrews Hendricks, her distinguished great-great uncle, served as Indiana governor, U. S. senator and

representative, and briefly as 21st Vice President of the United States under President Grover Cleveland.

Cici’s colorful father, Thomas “Tommy” Hendricks, was born in Peru, Indiana. There he and Albert G. Porter, more commonly known as the acclaimed composer “Cole,” formed a close, lifelong bond, as their fathers were both pharmacists and ran local pharmacies. Tommy and Cole were a bit mischievous and bonded at the Hendricks’ cottage on Lake Maxinkuckee. According to Tommy, “Cole and I spent many happy

summer days at Maxinkuckee.” (Tommy’s father, the senior Thomas, abandoned his pharmaceutical career when he later moved from Peru to Indianapolis. Colonel Eli Lilly invited Thomas Hendricks to be a partner in his fledgling enterprise at that time, and Thomas declined, saying, “I’m tired of the drug business.”)

Cici’s father Tommy Hendricks graduated from Princeton University, where he was a friend of F. Scott Fitzgerald. He became a sports reporter and later a radio broadcaster, was elected a state representative and senator, worked for three Indianapolis newspapers, and then served as secretary of the American Medical Association in Chicago. Obviously a charismatic “people person,” Tom enjoyed active correspondence with Knute Rockne, legendary Notre Dame football player and coach.

Bob Hollowell and Nancy Dunn, Cici’s cherished friend, enjoy time at the family cottage at Lake Maxinkuckee.

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According to Cici’s son, Tom, “Grandpa Tommy remained a child at heart his entire life. Children loved him. He relished a good joke, played tennis and loved to fish and sail. When we were at the lake, he’d get up at the crack of dawn, grab a grandkid and go fishing.” Cici’s father died at the age of 71 on the tennis courts, exhausted from staying up all night watching election returns.

Robert Hollowell, Cici’s husband of 57 years, also played an important role in the development and preservation of this community. After graduating from Purdue University, he took over his father’s business, the Pierson-Hollowell Lumber Company, which dealt in lumber and veneers. Over time, he became interested in preserving the environment and engaged in tree farming, and was recently honored as an industry leader for his conservation efforts.

The three Hollowell children are scholars and high achievers. With a Ph.D. in environmental science and public policy, Cici’s son, Tom, is employed by the Smithsonian Institution in Washington, D.C. Tom works on a management team of the National Museum of Natural History’s EMu database. This database is the centralized catalog that facilitates curation of the museum’s collections.

Daughter Julie is currently the Nancy Schaenen Visiting Scholar at DePauw University’s Janet Prindle Institute for Ethics and also a Visiting Assistant Professor of Anthropology at DePauw. Julie’s scholarly work spans anthropology, archaeology, ethics, art, cultural heritage law and policy, and museum studies. She co-chairs the Committee on Ethics of the World Archaeological Congress.

Laurie, Cici’s younger daughter, is employed by the Lake Champlain Basin Program, a partnership that is working to protect and restore Lake Champlain and its watershed. An educator and naturalist, she coordinates the Lake Champlain Resource Room at the ECHO Lake Aquarium and Science Center on the Burlington, Vermont, waterfront. A graduate of the University of Vermont’s Environmental Studies Program, Laurie is also a writer and recently contributed to an upcoming book, An Illustrated History of Lake Champlain.

Goodwill Industries CEO Jim McClelland states, “Cici has been a great friend of Goodwill for a long time.  We value her and what she has brought to the organization over the years.”

Julie Hollowell, Greta Zimmer (Julie’s daughter), Laurie Hollowell, Robert Hollowell, Cici Hollowell, Tom Hollowell and Carol Regier (Tom’s wife).

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Goodwill CEO & VP receive high honors

James M. McClelland accepts his 2009 laureate induction into the Junior Achievement Central Indiana Business Hall of Fame from Gerry Dick, host of Inside Indiana Business. For more information, visit www.goodwillindy.org/JAaward.

On Oct. 30, 2008, on behalf of the four Goodwill-related boards, Tom King, chair of the Goodwill Industries Foundation board, presented Jim McClelland with a plaque commemorating his 35 years as chief executive officer. The bronze plaque is displayed prominently in the entry of the Indianapolis Metropolitan High School.

Daniel J. Riley, Goodwill’s vice president and chief financial officer for the past 11 years, was named the 2008 Not-for-Profit CFO of the Year by the Indianapolis Business Journal. IBJ launched the statewide awards program to recognize the enormously important work of chief financial officers, and we are very proud that Dan was the first not-for-profit financial executive in the state to receive this high honor.

Photo by Banayote Photography