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    The Peoples Supermarket Oxford Business Plan

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    The Peoples Supermarket OxfordBusiness Plan

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    The Peoples Supermarket Oxford Business Plan

    CONTENTS

    Executive summary ............................................................................................................3

    Background .........................................................................................................................4

    Putting Oxford first .........................................................................................................5Working with The Peoples Supermarket London ........................................................6

    Our mission, vision and values .......................................................................................6

    Company summary .............................................................................................................7

    Company ownership .......................................................................................................7

    Start-up summary ...........................................................................................................7

    Products ..........................................................................................................................9

    External research ...............................................................................................................10

    The UK grocery market ................................................................................................10

    Researching if there is a demand in Oxford for TPS ...................................................10

    SWOT analysis .............................................................................................................13

    Learning from the market research ..............................................................................14Strategy and implementation ............................................................................................14

    Competitive edge ..........................................................................................................15

    Sales strategy ................................................................................................................15

    Sales forecast ................................................................................................................15

    Management Summary .................................................................................................17

    Personnel plan ...............................................................................................................17

    Financial Plan ...................................................................................................................18

    Break even analysis ......................................................................................................18

    Projected profit and loss ...............................................................................................19

    Pro forma profit and loss ..............................................................................................21

    Projected cash flow .......................................................................................................21

    Appendices ........................................................................................................................23

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    Executive summary

    The Peoples Supermarket Oxford is about providing a real alternative to chain

    supermarkets that currently dominate food retail in Oxford. Its a supermarket run bythe community, for the benefit of the community.

    Closely modelled on the original Peoples Supermarket in Lambs Conduit Street,

    London, we aim to create a vibrant and sustainable co-operative social enterprise that

    brings the best quality, ethically sourced and affordable food to Oxford. We will offer a

    one stop shop, with convenient opening hours for those working long hours.

    We aim to act as a connection to local farmers so consumers can discover more about

    the provenance of their food. We want to act as a community hub, providing training

    and life skills to our members and the Oxford at large. Our aim is to take control of our

    food supply out of the hands of the few, and give people real ownership and pride intheir supermarket.

    The Peoples Supermarket Oxford Ltd.Registered in England and Wales 8021626

    Registered office: Laurel Cottage, High Street, Long Wittenham, OX14 4QQ

    Planned shop: 124, Cowley Road, Oxford, OX4 1JE

    T: 01865 407721

    E: [email protected]

    W: www.tpsoxford.org

    Members of:Co-operatives UK

    Supported by:

    Co-operative Futures

    Price & Myers Consulting Engineers

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    BackgroundAt the end of 2011 the four largest supermarkets (Tesco, Asda, Sainsburys and

    Morrisons) controlled over three quarters of the global grocery market1. Never before in

    history has control over what we eat been decided by so few people.

    Although such large supermarkets have some benefits, they also have many drawbacks:

    -

    Quality of the food

    Supermarket food is produced to maximise profit rather than nutrition or taste.

    o We eat mechanically recovered meat which is

    has been injected with proteins from old animals

    or parts of animals which are no use for food,

    such as skin, feathers, hide, bone and ligaments,to make it swell up and retain more cheap water

    (as much as 43% in some Trading Standards

    testing)2.

    o We drink fresh orange juice thats lost its

    flavour whilst being stored for up to a year so

    has to have the taste of orange juice added

    back before packing3.

    o We eat food thats been bulked out with indigestible, cheap wood or, as the food

    industry prefers, cellulose, because using flour with nutritional value is too

    expensive4.

    Environmental damage

    In the quest to bring us a global summer

    products are now shipped or more commonly,

    air freighted from all over the world, even

    when we can grow then in the UK. During

    British apple season, only 28% of the apples

    that Tesco sell are from the UK5. Supermarket

    supply chains are inherently reliant on massive

    amounts of oil-sourced energy and thus

    carbon emissions to function.

    Supermarket decisions whether its to reject

    any fruit and vegetables that arent cosmetically perfect; stock huge ranges of

    perishable products resulting in massive in-store wastage; or offering buy one, get one

    free on products to consumers contribute greatly to the 26,000,000,000 lbs of food

    thrown away in the UK every year6.

    1 TNS Global, November 20112 You wont feel like chicken tonight, Evening Standard, 10th July 20023 Squeezed: What You Dont Know About Orange Juice, Alissa Hamilton, Yale Agarian Studies series4

    Weiner, Myra L.; Lois A. Kotkoskie (2000). Excipient Toxicity and Safety. New York; Dekker5Not on the label, Felicity Lawrence6 UK Government WRAP figures

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    Chicken being mechanicallyrecovered

    Edible food recovered from Tescos bins

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    Health

    Adult obesity rates in the UK have quadrupled in the past 25 years7, with chronic heart

    disease and obesity costing us 12.5bn to treat annually with the poor

    disproportionally affected. This is at a time when a basket of healthy, non-processed

    food in the supermarket is estimated to cost 51% more than an equivalent basket of

    processed food. This is perhaps no surprise when two thirds of supermarket promotionsare for foods high in fat and sugar, with Britains biggest retailer, Tesco, having just

    14% of promotions focussed on fruit and vegetables8.

    Food provenance and security

    Currently, the UK produces less than 60% of the food it consumes, a figure which

    continues to decline as capital costs increase and agriculture profits decline. This

    decline has been accelerated by the massive buying power supermarkets have the

    proportion of the retail spend farmers receive has been cut over five-fold to just 9p for

    every pound that goes through the supermarket tills9.

    The average age of a farmer in the UK is now 59, with most UK farmers relying onvolatile contracts with supermarkets, often receiving orders with less than 24 hours

    notice to prepare. Its perhaps unsurprising that at least 31% of farmers earn the

    equivalent of less than minimum wage10.

    Ensuring we are able to access affordable, good quality, locally sourced and sustainable

    food requires a new model of retail one where everyone, from farmer to consumer,

    gets a fair deal, and no-one makes a killing.

    Putting Oxford firstOxford is at an exciting point in changing its foodnetwork. From producers, like Cultivate Oxford and

    Sandy Lane Farm; retail, such as East Oxford Farmers

    & Community Market and West Oxford Farmers

    Market; right through to consumers, like Turl Street

    Kitchen and Oxfork the desire for good quality, locally

    sourced and ethical food has never been greater.

    Yet, speaking to customers of all these businesses and

    social enterprises, the result was overwhelming

    although they had increased spending with localbusinesses and producers, almost everyone still carried

    out a big shop at a supermarket, which accounted for

    the bulk of their spending.

    The feedback we received from producers was that, although they loved meeting

    consumers, selling direct to the public or restaurants was very time consuming and in

    the case of very small restaurants and businesses economically unviable. It was

    7 BBC (February 1, 2006). BBC "UK's fattest cities are revealed"8 Healthy Competition: How Supermarkets Can Affect Your Chances of a Healthy Diet, National

    Consumer Council9Not on the label, Felicity Lawrence10 2012 DEFRA government figures

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    East Oxford Farmers Market

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    almost impossible for small producers to get shelf space in large retailers. There was no

    provision for a collective of small producers to deliver or have a distribution hub for

    their produce in the city. In the words of one jam producer a lot of our customers just

    want a dozen items, and we simply cant deliver those sorts of orders without making a

    loss.

    Working with The Peoples Supermarket LondonOne of the key aims of starting TPS Oxford was that it was the supermarkets share of

    the market that we wanted to target not farmers markets or small producers. Luckily

    for us, a relatively newly formed social enterprise, The Peoples Supermarket in Lambs

    Conduit Street, London had the same idea. In keeping with the co-operative aim of

    helping similar businesses, they provide a free social franchise model, enabling

    people to open Peoples Supermarkets in other towns and cities across the UK.

    Oxford will be the second Peoples Supermarket to open, and so will be at the forefront

    of a real revolution in grocery retail.

    Our mission, vision and valuesWe share the same aims of The Peoples Supermarket

    London. Our vision is to create a commercially

    sustainable, social enterprise that achieves its growth

    and profitability targets whilst operating within values

    based on community development and cohesion.

    Our intent is to offer an alternative food buying

    network, by connecting an urban community with thelocal farming community. We want to work with other

    Peoples Supermarkets and similar co-operative

    ventures to develop, promote and achieve these aims.

    Vision and Values

    We aim to create a sustainable food co-operative that responds to the needs of the local

    community and provides healthy, local food at reasonable prices. To this end, we

    believe in a series of key values, which guide our philosophy and management

    approach. We seek: -

    o To create a supermarket that meets the needs of its members and the local

    community by offering high quality, healthy food at reasonable prices.

    o To buy from trusted suppliers with whom we develop mutually sustaining

    relationships.

    o To buy British produce where possible, and produce local to Oxford.

    o Provide choice and information to our members to help them make healthy

    decisions.

    o To create a community supermarket that highlights the possibilities of consumer

    power and challenges the status quo.

    o To minimise wastage, by creating prepared dishes from food coming up to its

    sell-by date, and by composting all other waste material.

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    The Peoples Supermarket London

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    o To provide inspirational training and life skill opportunities to the local

    community.

    o To create a working environment that values every ones contribution, is

    welcoming, safe and non-judgmental.

    o To be a training and development resource for our community.

    o To buy sustainable energy and other inputs, and to promote alternative, forward-thinking ideas and solutions.

    Company summary

    Company ownershipTPS Oxford is a limited company registered in England and Wales number 8021626.

    This limited company is registered as a co-operative with Co-operatives UK, the trade

    body for co-operative business in the UK. As part of our registration, we have agreed

    articles which mean that any profits made by the business can only either be reinvested

    into the business itself, or into projects that help our community.

    A key part of any co-operative is the principle that every member has one vote, and thus

    an equal voice in how the business is run. For TPS Oxford, anyone can become a

    member provided they commit to volunteering four hours of their time every four

    weeks to help the business. Members who complete their four hours of voluntary work

    are given a 20% discount on shopping in-store, as well as other discounts negotiated

    with local businesses.

    Start-up summaryThe primary costs of starting the business will be purchasing stock for the shop, some

    equipment and materials for the shop (although we aim to minimise this by sourcing as

    much equipment as possible via donations or the second hand market), and legal and

    rent deposit costs.

    We expect to spend 50,000 on start-up costs, which will primarily be spent on assets

    for the business. It is anticipated that approximately 10,000 of the required start up

    capital will come from small loans from the community. The rest is anticipated to be

    sourced via commercial loans.

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    ProductsThe Peoples Supermarket Oxford aims to provide a comparable product range to a

    convenience-sized supermarket (e.g. a Tesco Express). This means stocking everything

    from fresh fruit and vegetables to canned food and cleaning products.

    For each product line we stock we aim to provide three alternatives: -

    Value quality products at a

    comparable or cheaper price

    than a supermarket own-

    brand item.

    e.g. Happy Shopper Ketchup

    Euroshopper tea

    Daz washing powder

    Branded a best-selling

    brand for the product type.

    e.g. Heinz Ketchup

    PG Tips tea

    Ariel washing powder

    Ethical produced

    locally where possible, or

    produced to high ethical

    standards.

    e.g. BVP Oxford Sauce

    Just Change fair-trade tea

    Ecover washing powder

    This range is, of course flexible where possible we will aim to get a product that is

    both ethical AND a comparable price to the supermarket own brand. It is expected, for

    example, that almost all our fresh fruit and vegetables will fall into this category.

    By providing a sufficient range but still less than a standard supermarket we can

    provide the convenience of a normal supermarket whilst minimising food wastage.

    Our buying preferences will be: -

    1. Oxfordshire sourced

    2. British sourced small producer

    3. British sourced large producer

    4. European sourced non-air freighted

    5. Worldwide sourced non-air freighted

    6. Air freighted items

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    External research

    The UK grocery market

    In 2011 the UK grocery market was worth 143billion, and is expected to have acompound annual growth rate of 3.2% per year, reaching 162bn by 2015 becoming

    the eighth largest grocery market in the world11.

    The convenience supermarket share of this is forecast to increase from 29.1bn in

    2009 to 39.7bn by 2014 providing far greater growth than larger supermarket and

    hypermarket-sized stores.

    In the UK, we expect the online sector to perform well, with Internet sales boosted by

    the increasing use of smart phones and tablet computers, Institute of Grocery

    Distribution Chief Executive Officer Joanne Denney-Finch said. Convenience stores,

    with their increased focus on fresh food and tailoring of outlets to local demand, willalso be a key performer.

    The convenience supermarket share of the market held by chain supermarkets like

    Tesco Express and Sainsburys Local stores is growing, but independent and symbol

    groups such as Premier and Spar still hold 79.7% of the market12.

    Growth is expected to be greater than in Italy, France and Germany although the

    current financial situation means there is some uncertainty over the exact figures,

    depending on migration during the Eurozone crisis. However, most grocery spending is

    not discretionary, and so demand tends to hold up well even in uncertain economic

    times.

    Supermarket price competition is fierce, especially around Known Value Items (KVI)

    (items that consumers compare prices on, e.g. the cost of a pint of milk). Its estimated

    that in a normal supermarket 200 lines are sold as loss leaders, at below the cost of

    production. A further 600 lines are sold at around 5% margin or effective break

    even for the retailer. Outside of these KVI lines margins can be high estimated at an

    average of 150%, as consumers dont readily compare prices on non-KVI lines.

    Researching if there is a demand in Oxford for TPS

    Oxfood survey

    At the end of 2011 Oxford City Council carried out a survey called Oxfood,

    investigating local food provision in Oxford.

    11 Institute of Grocery Distribution figures 201112 Institute of Grocery Distribution figures 2009

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    Visual representation of the common words associated with local food in the Oxfood survey

    Some of the key findings representing demand for a Peoples Supermarket in Oxford

    were: -

    o 96% of respondents said they would buy more local food if they could.o 41% of respondents said that improved knowledge of where their food came

    from would encourage them to buy more local food.

    o 38% of respondents went as far as to say that they would be prepared to invest

    money in community local food projects.

    o 22% of people said that the major factor when buying food was price.

    o 86% of people agreed that local food production is an important part of our local

    economy.

    o 82% of people thought that local was at least or more important than other

    factors such as organic and fairtrade.

    Despite this enthusiasm for local food, the survey highlighted that at the moment access

    to local food is lacking. Two responses to the survey included: -

    "[Local food] is also seen as being very middle class as a Blackbird Leys resident I

    have to go really out of my way to get local food and it should be normalised in each

    area."

    "I think it's a shame there isn't more of it available in and around Oxford, particularly in

    the City Centre."

    Further researchThis enthusiasm, however, could have been due to the fact that those most enthusiastic

    about local food are also more likely to be completing a survey about local food.

    To check this we carried out informal interviews with three groups of people.

    Farmers market organisers

    Farmers markets are a really important link between local food producers especially

    niche producers and the community at large. The feedback we got from farmers

    market organisers was split. On the one hand, many were worried that a TPS would end

    up competing with a farmers market.

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    However, there was also recognition that farmers markets barely scratch the surface of

    demand for locally produced food. There was also recognition that, due to the

    perishable nature of a lot of the food sold, there was an inevitable need for most of their

    customers to top up on items such as bread, fruit, vegetables and milk during the

    week. There is also little to no provision at farmers markets for staples, such as

    cornflakes or tinned tomatoes.

    Overall, the feedback was positive but clearly we need to be careful to support and

    promote, rather than directly compete, with those already doing excellent work running

    farmers markets.

    Farmers market users

    Speaking to those who are using farmers markets at the moment, there was a lot of

    enthusiasm for the idea of a Peoples Supermarket. Most customers at farmers markets

    said that the majority of their food spending was at the large supermarkets, although

    many were trying to reduce their supermarket spending and a small number had

    deliberately cut supermarket spending from their shop altogether.

    Many pointed out that there is alternative grocery provision on the Cowley Road,

    mainly provided by grocery stores with a strong emphasis on Asian, Oriental and other

    ethnic products. However, there was definite enthusiasm for a new model for running a

    supermarket, away from the current choices dominated by big chains.

    We also spoke to some producers at the farmers market. The overwhelming impression

    was that, although they supported the idea of selling direct to the public at farmers

    markets, it was very time consuming for them. Many also mentioned the difficulty in

    selling to independent local businesses and restaurants as it was uneconomical to

    deliver small orders.

    Current supermarket users

    To ensure we had a complete picture we also spoke to customers who had completed

    their shopping at both the existing Tesco Metro and Sainsburys Local supermarket

    nearby the proposed TPS site. Both supermarkets were very busy when we conducted

    our research (early Saturday evening).

    We asked how much and why they used chain supermarkets, and why they didnt use

    the alternative food provision on the Cowley Road.

    The overwhelming majority of people chose the supermarkets because it was

    convenient to be able to do all their shopping in one go, and supermarkets offered a

    superior range of goods to other grocery provision on the Cowley Road. Many people

    also thought that the supermarkets offered good value for money on most items,

    although there were also contrary opinions that the supermarkets were expensive on

    some items especially fruit and vegetables.

    The primary complaint was that the quality of the food was often poor, and that

    especially with fruit and vegetables a lot of the produce didnt taste fresh or exciting.

    Some people also commented that they disliked the power the supermarkets had. A few

    people commented that the supermarket experience was very homogenised, with littlelocally sourced food available.

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    Finally, many people disliked the lack of human contact especially the self service

    tills, which in Tesco outnumber the manned checkouts by some number. There was a

    mix between praise that a weekly shop took a short time, along with complaints about

    the stores being too busy and the queues too long.

    SWOT analysis

    Strengths

    o Strong branding, well known due to

    Channel 4 documentary.

    o Direct relationship with suppliers

    allows competitive purchasing.

    o Store format is expected to have stronggrowth in next few years.

    o Strong customer loyalty many

    customers will own shares in store.

    o Low wage costs due to most staff

    volunteering their time.

    o Excellent, low cost PR due to

    innovative, appealing vision.

    o Strong retail position on high footfall

    Cowley Road.

    o USP of fresh local food cannot be

    matched by large supermarkets.

    o Excellent corporate social

    responsibility & community good will.

    Weaknesses

    o Impossible to compete with

    supermarket loss leaders.

    o TPS model mean potentially the most

    loyal customers (members) are low-

    margin sales.o Large number of small suppliers

    means more work, and less volume-

    related discounts.

    o Volunteer workforce less productive

    than paid staff.

    o Possible higher level of

    insubordination, theft and other

    employee-related trouble.

    o With large student population, possible

    problems covering shifts in holidays &

    large volunteer turnover.

    Opportunities

    o Expand into online delivery (in-house

    experience of web development &

    running vehicles on vegetable oil).

    o Interest from local restaurants for

    wholesale delivery.o Act as a wholesale hub to connect

    local producers and retailers.

    o Possibility to use strong branding for

    other businesses (The Peoples),

    subject to agreement with London.

    Threats

    o Supermarket chains already form an

    oligopoly and have used predatory

    tactics in the past (e.g. Tesco vs.

    Proudfoot supermarkets).

    o Local suppliers may not be able tomeet demand if store grows quickly

    we would lose our USP.

    o Reliance on social franchising for our

    branding no contract so could be

    withdrawn in future.

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    Learning from the market researchTo be a successful supermarket TPS Oxford needs to: -

    o Support local independent farmers markets and retailers by providing

    information and look to help small producers distribute their goods by acting as

    a community hub.

    o Capitalise on enthusiasm for independent food provision on the Cowley Road,

    where many consumers are actively trying to switch spending away from chain

    supermarkets.

    o Offer an acceptable range at an affordable price, so that people can easily

    complete their shop, which will allow us to compete with Tesco and

    Sainsburys. We need to have convenient opening hours for those working long

    days.

    o Offer fresh, local produce especially fruit and vegetables which can be a

    lucrative unique selling point for us, and which the supermarkets withcentralised distribution hubs will be unable to compete with.

    o Balance the desire and need for people to be at the heart of food shopping,

    rather than self-scan tills, with the fact that the service needs to be quick as well

    as friendly.

    Growth in the UK market is focused on small stores like TPS, and retailers offering

    high-quality, affordable food. TPS should be ideally placed to capitalise on the faster

    growth expected in grocery retail compared to other sectors over the coming years

    .

    Strategy and implementation

    To date TPS Oxford has already enjoyed significant, free media coverage in local

    newspapers and radio and TV broadcasts, as well as utilising email and social media to

    reach Oxfords tech-savvy consumers. As one of the most high-profile social

    enterprises in the UK, we expect this media coverage to extend to national newspapers

    at the launch of the supermarket.

    Because of the unique structure of TPS, with members owning a share in the company,

    word of mouth has spread virally at an exceptional rate. Open rates for our emails are

    over double the normal figures for email marketing. Because of this, we do notanticipate having to spend money on advertising our launch. However, we do intend to

    promote media interest by: -

    o Having a local celebrity possibly either the Lord Mayor of Oxford or a local

    band attend the launch.

    o Extending our internet presence using free sites such as Daily Info to publicise

    the launch.

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    Competitive edgeo Community ownership the main edge we have over chain supermarkets is

    that, as a democratically owned co-operative, the community has a stake in the

    supermarket, and benefits from our profits, which will be redistributed back into

    community projects. At a time when concern over the power of thesupermarkets is growing, we believe our unique business model puts us in a

    strong position to compete with the economies of scale that chain supermarkets

    enjoy.

    o Price by dealing directly with local producers where possible, and by keeping

    distribution costs low by sourcing products close to the store where possible, we

    aim to have comparable prices on the core Known Value Item (KVI) ranges

    with the supermarkets, and even beat them on price on non-KVI items.

    o Location our high-visibility position on the Cowley Road provides an

    excellent balance between footfall and rental cost. Excellent transport links and

    close proximity to the city centre would make fulfilling online orders easier in

    future. As one of the most densely populated parts of Oxford, we haveapproximately 40,000 potential customers within a 15 minute walk of the

    supermarket.

    o Strong branding TPS London is a high profile social enterprise which has

    had significant media coverage. By using the TPS branding under a social

    franchise agreement we benefit from their expertise and well-known name at no

    financial cost to ourselves.

    Sales strategy

    Key to The Peoples Supermarket is creating a community hub a desirable,aspirational supermarket which builds stronger links between people. As well as

    providing an attractive store, we believe that by using primarily a workforce that owns

    shares in the supermarket, we will be able to provide unparalleled customer service.

    We plan to hold events, such as cookery demonstrations and meet the producer

    events, to build excitement around the supermarket, as well as educating members and

    the wider community. We also want to provide community facilities such as a

    noticeboard and resource sharing to help and assist local artists and independent

    businesses to thrive.

    It is our firm belief that by having the best interests of the community at the heart ofeverything we do, we can foster goodwill towards the supermarket, and help counter the

    considerable power and competition wielded by the chain supermarkets.

    Sales forecastThe following is The Peoples Supermarket Oxfords expected sales for the first three

    years. We have primarily based this on the experience of TPS London, as well as

    similar sized branded convenience stores.

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    Sales forecast year 1

    0

    10000

    20000

    30000

    40000

    50000

    60000

    70000

    80000

    90000

    August

    September

    October

    November

    December

    January

    Febu

    aryMarch

    April

    May

    June July

    Month

    Sales

    ()

    Sales forecast

    0

    200

    400

    600

    800

    1000

    1200

    1400

    Year 1 Year 2 Year 3

    Sales

    (,

    000)

    Sales forecast

    Year 1 Year 2 Year 3

    Sales 720,000 1,020,000 1,200,000

    Others 0 0 0

    Total sales 720,000 1,020,000 1,200,000

    Direct cost of sales

    Sales 525,600 749,700 882,000

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    Management SummaryFounder member Chris Waites is responsible for setting up the Community Grocer, a

    social enterprise that runs mobile shops delivering groceries to rural communities and

    housebound people in Oxfordshire.

    In addition to paid shop management to be appointed, we have a volunteer steering

    committee comprised of: -

    Pete Stimpson

    Ex Head of Finance at Plunkett Foundation, now Financial Controller of Earthwatch

    Institute.

    Colm Massey

    Head of Oxford Co-ops Network, has set up two digital co-operatives.

    Marie CacaceSenior Internal Communications Adviser at Oxfam.

    Daniel ODriscoll

    Head of Volunteering at Oxfam.

    Katherine Darling

    Works within the co-operative and community enterprise world with particular

    expertise in PR and communications.

    Jasminder Love

    Organisational Consultant, experience dealing with national media.

    Chris Mason

    Over twenty years experience on F&B and hospitality. Local business manager.

    Personnel planAlthough most staffing will be covered by volunteers, experience at TPS London has

    taught us that there is a strong advantage to having a core, paid management team who

    are responsible for the cash, stock and assets of the supermarket as well as paid,

    expert kitchen staff to run the kitchen.

    As such, we plan to hire the following staff: -

    o One full time General Manager, responsible for daily operations and product

    ordering.

    o Two full time Assistant Managers, or equivalent part time positions. These will

    be responsible for staffing and HR; and stocking and bookkeeping respectively.

    o One full time chef to lead the kitchen.

    o One part time sous chef (24 hours per week) to cover the chef on days off, and

    to assist on busy days.

    Year 1 Year 2 Year 3

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    The Peoples Supermarket Oxford Business Plan

    General Manager 35,000 35,875 36,770

    Assistant Managers 34,000 34,850 35,720

    Chef 22,000 22,550 23,115

    Sous chef 10,200 10,455 10,715

    Total staff 5 5 5

    Total payroll 101,200 103,730 106,320

    Financial Plan

    Break even analysisThe monthly break even point is 46,500

    Break even an a ly

    0

    20000

    40000

    60000

    80000

    100000

    120000

    (12,5

    55)

    (9,855)

    (7,155)

    (4,455)

    (1,755) 94

    5

    3,64

    56,34

    59,04

    5

    11,745

    14,445

    Profit (

    Revenue() Revenue

    F ixed cos t

    Total cost

    Assumptions: -

    Average percentage variable cost: 73%

    Estimated monthly fixed cost: 12,555

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    The Peoples Supermarket Oxford Business Plan

    Projected profit and lossThe following tables show the projected profits and losses for the first three years.

    (2,000)

    0

    2,000

    4,000

    6,000

    8,000

    10,000

    Augu

    st

    Septembe

    r

    Octobe

    r

    Novembe

    r

    Decembe

    r

    January

    Febr

    uary

    March

    April

    May

    June Ju

    ly

    Net Profit Monthly Year 1

    0

    20,000

    40,000

    60,000

    80,000

    100,000

    120,000

    140,000

    Year 1 Year 2 Year 3

    Net profit

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    The Peoples Supermarket Oxford Business Plan

    0

    5,000

    10,000

    15,000

    20,000

    25,000

    August

    Septembe

    r

    Octobe

    r

    Novembe

    r

    Decembe

    r

    January

    Febr

    uary

    March

    April

    May

    June Ju

    ly

    Gross Profit Monthly Year 1

    0

    50,000

    100,000

    150,000

    200,000

    250,000

    300,000

    350,000

    Year 1 Year 2 Year 3

    Gross profit

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    The Peoples Supermarket Oxford Business Plan

    Pro forma profit and loss

    Year 1 Year 2 Year 3

    Sales 720,000 1,020,000 1,200,000

    Direct cost of sales 525,600 749,700 882,000

    Other production expenses 0 0 0

    Gross margin 194,400 270,300 318,000

    Gross margin % 27.00% 26.50% 26.5%

    Total payroll 101,200 103,730 106,320

    Sales, marketing and other

    expenses

    5,000 6,000 7,000

    Depreciation 400 400 400

    Leased equipment 0 0 0

    Utilities 3,600 3,780 3,970

    Insurance 587 601 616

    Rent 30,000 30,000 30,000Rates 1,102 1,129 1,158

    Employers NI contribution 8,779 8,999 9,223

    Profit before interest and taxes 46,732 121,061 159,313

    EBITDA 47,132 121,461 159,713

    Interest expense 2,750 2,145 1,275

    Taxes incurred 8,796 23,783 31,607

    Net profit 35,186 95,533 126,431

    Net profit % 4.89% 9.37% 10.54%

    Projected cash flowThe following table and chart highlight the projected cash flow for the first three years.

    (10,000)

    0

    10,000

    20,000

    30,000

    40,000

    50,000

    60,000

    August

    Septem

    ber

    October

    Novembe

    r

    Decembe

    r

    January

    Februa

    ry

    Mar

    chAp

    rilMay

    June

    July

    Net cash flow

    Cash balance

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    The Peoples Supermarket Oxford Business Plan

    Year 1 Year 2 Year 3

    Cash Received

    Cash sales 720,000 1,020,000 1,200,000

    Cash from receivables 0 0 0

    Subtotal cash from operations 720,000 1,020,000 1,200,000

    Additional Cash ReceivedVAT received 0 0 0

    New current borrowing 0 0 0

    New other liabilities (interest free) 0 0 0

    New long-term liabilities 0 0 0

    Sales of other current assets 0 0 0

    Sales of long-term assets 0 0 0

    New investment received (membership

    fees)

    6,000 6,000 6,000

    Subtotal cash received 726,000 1,026,000 1,206,000

    Expenditures Year 1 Year 2 Year 3

    Cash spending 525,600 749,700 882,000Bill payments 150,668 154,639 158,687

    Subtotal spend on operations 676,268 904,339 1,040,687

    VAT paid out 0 0 0

    Principal repayment - current borrowing 0 0 0

    Other liabilities principal repayments 0 0 0

    Long term liabilities principal repayment 17,000 17,000 16,000

    Purchase other current assets 0 0 0

    Dividends 0 0 0

    Subtotal cash spend 693,268 921,339 1,056,687

    Net cash flow (14,814) 80,719 221,964

    Cash balance 35,957 114,490 224,921

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    The Peoples Supermarket Oxford Business Plan

    Appendices

    Sales forecast year 1

    Aug Sept Oct Nov Dec JanSales 40,000 45,000 50,000 55,000 77,500 50,000

    Others 0 0 0 0 0 0

    Total sales 40,000 45,000 50,000 55,000 80,000 50,000

    Feb Mar Apr May Jun Jul

    Sales 55,000 60,000 65,000 70,000 75,000 77,500

    Others 0 0 0 0 0 0

    Total sales 55,000 60,000 65,000 70,000 75,000 77,500

    Aug Sept Oct Nov Dec Jan

    Direct costof sales

    29,200 32,850 36,500 40,150 56,575 36,500

    Others 0 0 0 0 0 0

    Subtotal

    direct cost

    of sales

    29,200 32,850 36,500 40,150 56,575 36,500

    Feb Mar Apr May Jun Jul

    Direct cost

    of sales

    40,150 43,800 47,450 51,100 54,750 56,575

    Others 0 0 0 0 0 0

    Subtotaldirect cost

    of sales

    40,150 43,800 47,450 51,100 54,750 56,575

    Personnel Plan

    Aug Sept Oct Nov Dec Jan

    Gen Mgr 2,973 2,877 2,973 2,877 2,973 2,973

    Asst Mgrs 2,888 2,795 2,888 2,795 2,888 2,888

    Chef 1,868 1,808 1,868 1,808 1,868 1,868

    Sous chef 1,444 1,398 1,444 1,398 1,444 1,444

    Total staff 5 5 5 5 5 5

    Total payroll 9,173 8,878 9,173 8,878 9,173 9,173

    Feb Mar Apr May Jun Jul

    Gen Mgr 2,685 2,973 2,877 2,973 2,877 2,973

    Asst Mgrs 2,608 2,888 2,795 2,888 2,795 2,888

    Chef 1,687 1,868 1,808 1,868 1,808 1,868

    Sous chef 1,444 1,444 1,398 1,444 1,398 1,444

    Total staff 5 5 5 5 5 5

    Total payroll 8,424 9,173 8,878 9,173 8,878 9,173

    Pay rises are estimated to be 2.5% annually, added at the end of each year.

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    The Peoples Supermarket Oxford Business Plan

    General assumptions

    Year 1 Year 2 Year 3

    Current interest rate 5.5% 6.5% 7.5%

    Long term interest rate 5.5% 6.5% 7.5%

    Corporation tax rate 20% 20% 20%