Gartner PlanetStorage 2003June 10, 2003

Business Continuity:

The Role of Tape Technology in Protecting Corporate Assets

Agenda

• Business continuity issues• Data protection in a dangerous world• The role of tape• Q & A

Would your business survive a disaster?• Depending on the industry, researchers have shown that for every 8 hours a

business operation is down, the firm loses .5% market share.• The Insurance Institute for Property Loss Reduction estimates that 50% of

businesses that suffer major disasters are unable to resume operations.• According to a survey of over 1,800 large and small businesses in five major

business sectors by the University of Delaware’s Disaster Research Center, electricity is the most critical lifeline service for business operations.

– The Center estimates that business interruption losses from power outages alone are $3 billion to $5 billion annually.

• Floods, earthquakes and tropical cyclones account for 90% of the world’s direct losses.

• Insured losses from 2000 to 2002 jumped from $7.5B to $11.5B

Causes of disruption

• application failure • operator error • virus and hacker attack • theft or sabotage• hardware or system failure • natural disaster

Magnitude of disruption

• regional• metropolitan• building• system• component

Financial impact of disasters

Type of Business Average Hourly ImpactRetail Brokerage $6,450,000

Credit Card Sales Authorization $2,600,000Home Shopping Channel $113,750Catalog Sales Centers $90,000

Airline Reservations Centers $89,500Cellular Service Activation $41,000Package Shipping Service $28,250On-line Network Connect Fees $25,250

ATM Service Fees $14,500

Source: Contingency Planning Research (12/95)

What’s your biggest risk?

If you had to choose between losing your hardware and your data, which would you choose?

What level of data protection do you need?

RAIDmirroring

snapshotsreplication

tape backupdata vaulting

1.

2.

3.

Allofthem!

Each level has its place

Tape backup and restore Data vaulting

Replicationand clones Snapshots

Mirroringand RAID

Primaryvolume

Reasons tape is used

• Removable• Infinite capacity• Transportable• Fast• Cost-effective

Reasons tape is used

• Removable• Infinite capacity• Transportable• Fast• Cost-effective

Reasons tape is used

• Removable• Infinite capacity• Transportable• Fast• Cost-effective

What is 400GB of LTO cartridge capacity?• Storage for 50,000 MP3 songs or 600 CDs• A stack of 1.44MB floppies half a mile high• A week of continuous DVD movies• If 1 byte represented 1 sheet of paper, it's a stack of paper

26,400 miles high• If 1 byte represented 1 heartbeat, it's 1 minute’s worth of all the

human heartbeats on earth• 3000 times more data than a human brain retains in a lifetime• If 1 byte represented 1 grain of sand, it's enough sand to fill a

96-ton mining truck

Reasons tape is used

• Removable• Infinite capacity• Transportable• Fast• Cost-effective

Reasons tape is used

• Removable• Infinite capacity• Transportable• Fast• Cost-effective

Is tape fast?“Another factor in the mix is the growing speed of tapes...Now it

has changed to: Can your disk keep up with your tapes?” Technical Support, Dec. 2002, Perspectives in Storage, by Ira Goodman

Ultrium 2 format tape drive can deliver over 200GB per hour per driveAn LTO tape library with five LTO Ultrium 2 tape drives can deliver over 1TB per hour

Data rates assume 2:1 data compression. User results may vary.

How fast is LTO technology-based tape?

Reasons tape is used

• Removable• Infinite capacity• Transportable• Fast• Cost-effective

Storage Media Retail Cost Estimates

0.581.56

11.82

$0$2$4$6$8

$10$12$14

Component

Dol

lars

per

GB

Tape ATA Disk SCSI DiskSource: Horison Information Strategies 10-02. Data are estimates.

Storage System Retail Cost Estimates

1.25 0.25

30

70

$0$10$20$30$40$50$60$70$80

Midrange Enterprise

Dol

lars

per

GB

Tape System Disk SystemSource: Horison Information Strategies 10-02. Data are estimates.

Storage System Retail Cost Estimates

54,000200,000

560,000

1,280,000

$0

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

$1,400,000

Tape System ATA/IDE DiskMidrange Disk Enterprise DiskSource: Horison Information Strategies 10-02.

Data are estimates.

Choosing a tape format

Things to Consider:1. Features match your requirements2. A roadmap you can count on3. Open format development4. Supply chain assurances5. Wide adoption and support

1. Features match your requirements

Standard LTO tape drive features include:– Capacity– Read/write format– Cartridge compatibility– Interchange capability

Differentiating LTO tape drive features include:– Speed– Form factor– Interface– Power management– Speed matching– Operator interface

1. Features match your requirements

Multiple LTO vendor product alternatives with interchange capabilityand a variety of feature sets

IBM TotalStorage LTO Ultrium 3580

Certance Ultrium Viper 200

HP StorageWorks Ultrium 460

2. A roadmap you can count on

80-160 MB/s160-320 MB/s

40-80 MB/s80-160 MB/s

800GB1.6TB

400GB800GB

Generation4

Generation3

Ultrium

10-20 MB/s20-40 MB/s

Data RateNativeCompressed

100GB200GB

CapacityNativeCompressed

Generation1

200GB400GB

20-40 MB/s40-80 MB/s

LTO Ultrium RoadmapGeneration

2

Roadmap indicates current intent and is subject to change.

3. Open format development

LTO Program modus operandi:• No entry barriers to any company willing to

acquire a technology license• Input from licensee base on technology

development• Meet diverse user and tape application needs• Provide users with superior format options and

multiple vendor product alternatives

4. Supply chain assurancesLTO industry-leading licensees

Hewlett-Packard Co.Hi/fnIBM Corp.Imation Corp.M4 Data Ltd.Matsushita Electric IndustryMaxellMitsumi Electric Co. Ltd.Mountain Engineering II Inc.NEC Corp.

Accutronics Inc.ADICAdvanced Research Corp.Alps Electric Co. LTDCertance (formerly Seagate RSS)eMag SolutionsEMTEC Magnetics GmbHExabyte Corp.Fuji Photo Film Co. Ltd.Fujitsu Ltd./FCPA Intellistor

Otari Inc.Overland Data, Inc.Phillips Semiconductor Gratkorn GmbHPlasmon IDE Inc.Quantegy Inc.Quantum Corp.Sony Corp.Tandberg DataTDK Corp.Verbatim Corp.

Note: Includes licensees of LTO generation 1 and or generation 2.

5. Wide adoption and support

• Market adoption– Indicates format acceptance– Indicates product acceptance– Can act as a predictor– 2002 results show Ultrium format has clear advantage– 2001 and 2002 LTO out shipped SDLT by nearly 2:1*

*March 26, 2003 Gartner Dataquest report, "Tape Drive Market Shares, 2002" by Fara Yale, Chief Analyst

5. Wide adoption and support

• Supporting automation manufacturers include:– Quantum/ATL, ADIC, Overland Data, Qualstar,

MaxOptix, Exabyte, Plasmon, HP, IBM, StorageTek• Supporting system OEMs include:

– Dell, HP, IBM, Sun• Supported by all leading tape software vendors

Tape Storage

Data

Data Protection Business Continuity

Best practices

• Know your data• Employ a multi-level data protection strategy

comprised of mirrors, clones, and tape• Do full backups to tape• Test your restore capabilities often• Choose proven technologies with an assured

future

Bruce Master – IBMBrad Renfree – CertanceRick Luttrall – Hewlett-Packard

Q & AQ & A