TOYOTA_SYNOPSIS

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    PROJECT REPORT SYNOPSIS

    MARKETING

    STRATEGIESOF

    TOYOTAMOTOR

    CORPORATION(TMC)

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    PROJECT REPORT SYNOPSIS

    Submitted By:-

    ISHA VERMA

    Enrollment No. 0821000908

    Study Centre Delhi 02

    Contact No. (+91)9868956086

    INSTITUTE OF MANAGEMENT

    TECHNOLOGY

    Centre for Distance Learning

    Ghaziabad

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    CERTIFICATE

    This is to certify that Ms ISHA VERMA, Enrollment No.

    0821000908, a student of IMT CDL Ghaziabad, PGPM July

    2008-11 batch would be working on project work on

    MARKETING STRATEGIES OF TOYOTA MOTOR

    CORPORATION (TMC) under my able guidance, support

    and supervision.

    I declare that the form and the content are original and have not

    been submitted in part or in full, for any other degree or diploma

    of this or any other Organization / Institution / University.

    Signature of Guide - __________________________

    Name of Project Guide - Mr. PRABHAT KUMAR SHARMA

    Date 10 April, 2011

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    OBJECTIVES AND SCOPE OFTHE STUDY

    The objective of the project is to study the marketing strategies of Toyota

    Motor Corporation. and to polish my own skills to analyze the gathered

    information and use appropriately for further development of marketing

    strategies as a student.

    Toyota Ltd. is an international firm, whose marketing strategies have

    been developed to cater, diversified geographical, cultural, religion and

    versatile Indian needs. The companys policies have been framed to cater

    to the needs of Indian population keeping in mind the income and

    expenditure ratio, taste and needs. Hence, study of marketing strategies

    has a wide scope and can be used to gain better marketing results while

    planning on all India level.

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    COMPANY PROFILE

    TOYOTA MOTOR CORPORATION(TMC)

    TOYOTA MOTOR CORPORATION is a Japan-based company mainly

    engaged in the automobile business and financial business. The Company

    operates through three business segments

    The Automobile segment is engaged in the design, manufacture and

    sale of car products including passenger cars, minivans and trucks, as

    well as the related parts and accessories.

    The Finance segment is involved in the provision of financial services

    related to the sale of the Company's products, as well as the leasing of

    vehicles and equipment.

    The Others segment is involved in the design, manufacture and sale of

    housings, as well as information and communication business.

    Toyota Motor Corporation (TMC) is a multinational automaker

    headquartered in Toyota, Aichi, Japan. In 2010, Toyota Motor

    Corporation employed 317,734 people worldwide. TMC is the world's

    largest automobile manufacturer by sales and production.

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    Toyota Motor Corporation is a limited liability, joint-stock company,

    which was incorporated under the Corporation Act of Japan. It

    commenced operations in 1933 as the automobile division of Toyota

    Industries Corporation and became a separate company on August 28,

    1937. In 1982, the Toyota Motor Company and Toyota Motor Sales

    merged into one company, the Toyota Motor Corporation of today. As of

    March 31, 2009 the Company operated through 529 consolidated

    subsidiaries and 229 affiliated companies. Related to the Company's

    automotive operations is its development of Intelligent Transport Systems

    (ITS). Its all other operations business segment includes the design and

    manufacture of prefabricated housing and information technology related

    businesses, including an e-commerce marketplace called GAZOO.com.

    The Company sells its vehicles in more than 170 countries and regions.

    Its primary markets for its automobiles are Japan, North America, Europe

    and Asia. It faces intense competition from automotive manufacturers in

    the respective markets in which it operates. The Company is subject to

    laws in various jurisdictions regulating the levels of pollutants generated

    by its plants.

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    PRODUCTS OF TOYOTA

    Cars and Minivans

    Yaris

    Corolla

    Matrix

    Camry

    Prius

    Sienna

    Avalon

    Crossovers and SUVs

    RAV4

    FJ Cruiser

    Venza

    Highlander

    4Runner

    Sequoia

    Land Cruiser

    Trucks

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    Tacoma and Tundra

    STATEMENT ABOUT THE

    PROBLEM

    Toyota sales sink due to its recall and increasing number of

    competitors.

    Major competitors of Toyota including

    General Motors Co.

    Ford Motor Co.

    Volkswagen

    Nissan Motor Co. Ltd.

    Honda Motor Co. Ltd.

    Fiat

    Renault, are earning profits due to the stunning annual loss

    suffered by Toyota Motor Corporation. The fall in the sales and revenue

    of the TMC is because of its recall. The spot is just one of Toyotas

    efforts to reach consumers.

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    METHODOLOGY

    The term methodology represents the ones method or way of

    collecting, grouping and arranging the required data and

    information from different sources related to data.

    Achieving accuracy in any research requires in depth study

    regarding the subject. As the prime objective of the project is to

    measure the degree of awareness among consumers, the

    research methodology adopted is basically based on primary

    data which the most recent and accurate piece of first hand

    information could be collected.

    Primary data was collected by:

    Questionnaire Method, and

    Personal Interview Method

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    Sources of secondary data:

    Used to obtain information on, Toyota and its products,current

    issues, policies, procedures etc, wherever required.

    Internet www.toyota.com

    www.google.com

    www.yahoo.com

    Text Books

    Related Information Brochures

    Procedure of research methodology

    Target geographic area was Delhi.

    Total number of people approached was 120.

    To these geographical area questionnaire was given,

    the questionnaire was a combination of both open ended

    and closed ended questions.

    The time span during which questionnaires were filled

    was three weeks.

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    Some dealers were also interviewed to know their

    prospective.

    Finally the collected data and information was analyzed

    and compiled to arrive at the conclusion and

    recommendations.

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    QUESTIONNAIRE

    Sex of Informants

    Male

    Female

    Marital Status of Informants

    Married

    Unmarried

    Other (Widow, Divorcee)

    1. Which all brands of automobile are you aware of?

    General Motors

    Ford

    Nissan

    Toyota

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    Volkswagen

    Honda

    Fiat

    2. Which automobile brand do you prefer?

    General Motors

    Ford

    Nissan

    Toyota

    Volkswagen

    Honda

    Fiat

    Other, specify __________________________

    3. Why do you like the brand?

    Better Quality Product

    Used by Friends, Relatives and Colleagues

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    Other, specify __________________________

    4. Which of the factor(s) do you consider while purchasing

    the automobile?

    Price

    Style and Look

    Mileage

    After Sales Service

    Interiors and Accessories

    Other, specify__________________________

    5. Are you satisfied with the automobile you are using?

    Yes

    No

    6. Do you think advertising and other sales promotion

    activities adopted by the companies are helpful?

    Yes

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    No

    7. Can Consumer Awareness be increased through television

    and other media?

    Yes

    No

    8. What makes Toyota different from others?

    Performance

    Pricing

    Positioning

    Satisfaction

    9. What are your viewpoints regarding the recall process

    adopted by the automobile companies?

    _______________________________________________

    _______________________________________________

    _______________________________________________

    _______________________________________________

    10. What is/are your expectation(s) from the company?

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    _______________________________________________

    _______________________________________________

    _______________________________________________

    _______________________________________________

    PROJECT GUIDES RESUME

    PRABHAT KUMAR SHARMA

    Mobile: 9971792896

    E-mail: [email protected]

    Seeking assignments in Marketing with an organization of

    repute.

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    Synopsis

    A vibrant individual with nearly 4 year experience in

    Marketing. Presently associated with M.S.B. Pvt. Ltd. as an

    Assistant Manager. An effective communicator and team leader

    with proven team building and management abilities. Extensive

    experience in management of product launch.

    Academia

    M.B.A (Marketing) from AMITY University, Noida in 2007.Secured 6.1 D.G.P.A.

    B.Tech (Mechanical) from Rohillkhand University, Bareillyin 2005. Secured 60% marks.

    H.S.C from RIC, Agra in 1999. Secured 63% marks.

    S.S.C from RIC, AGRA in 1997. Secured 72% marks.Industrial Exposure

    Since Feb07 to March 08 at HCL Info systems Ltd. as a

    Marketing Executive.

    Since April 08 to till now at M.S.B. Pvt. Ltd. As an Assistant

    Manager.

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    Brief Company Profile:

    Mega Self Lube Bearing Pvt. Ltd. is country representative of

    Oils Corporation Japan in India. Oils Corporation Japan is one

    of the largest manufacturers of Self Lubricating Bearings in the

    world.

    The Oils bearing are in use almost everywhere from tradition

    applications such as automobile, audiovisual equipment, Office

    automation and Communication equipment to specialty

    application requiring long-term and no- maintenance

    performance such as dams and other civil engineering project

    though our major customers are from automobile sector.

    Key Result Areas

    Managing a sales team of 4 members.

    Planning and implementation of marketing strategy toincrease the running business.

    Planning and implementation of marketing strategy tocapture new business.

    According to market trends deciding the sales forecast.

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    Making and maintaining the relations with the customers.

    To do Material Planning.

    Inventory control & management.

    To maintain the balance between cash inflow and outflow inthe company.

    The Attainments:

    Demonstrated capabilities in handling various key clientssuch as Sona Koyo Steering Systems Ltd, Technico

    Industries Ltd., Dee Ess Buhin, Nirmiti Auto Components,

    Rewoned Auto, Tenneco R.C., Hero Honda, Maruti Udyog

    Limited.

    Introduced our bearing for Tata Ace and Tata Magic Vehicleby replacing competitors bearing.

    Got project of A-Star, Ritz, Nissan Apf, Toyota E.F.C. asnew development

    Key Clients.

    Sona Koya Gurgaon

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    HMSI

    Technico industries Ltd. Manaser

    Dee Ess Buhin Fareedabad

    Tenneco R.C.

    Hero Honda.

    Tata Motors

    Rewoned Auto

    PHA

    Nirmiti

    Mahindra & Mahindra

    Trainings

    Title : Comparative Analysis of different service providers in

    PCO segment in Noida.

    Organization : Reliance Communications

    Duration : Jun06 to Jul06

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    Title : Computer Aided Stimulation of turbines

    Organization : BHEL (Bharat Heavy Electricals Limited).

    Duration : May 04 to Jun 04

    Projects

    Title : Analysis of Idea Cellular market in India

    Duration : Sep05 to Oct 05

    IT Skills

    Operating System : Window 95, 98, XP.

    Packages : MS Office

    Language : Basic knowledge of C, C++

    DBMS : SQL.

    Personal Details

    Date of Birth : 16th May, 1983

    Address : H. NO. - 230, Pocket-V, Sector-2, Rohini,

    Delhi

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    Yours Truely

    Prabhat Kumar Sharma