Town of Plympton-Wyoming Council Chambers...

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Fire Executive Committee Regular Meeting Agenda Date: March 26, 2018 Time: 7:00 p.m. Location: Town of Plympton-Wyoming Council Chambers 546 Niagara Street, Wyoming ON, N0N 1T0 1. Call to Order: 7:00 p.m. 2. Declaration of Pecuniary Interest/Conflict of Interest 3. Adoption of Committee Meeting Minutes RECOMMENDATION That the minutes be adopted by the Executive Fire Executive Committee and that those confidential minutes of the closed sessions of the Committee remain confidential and restricted from public disclosure in accordance with the exemptions provided in the Municipal Freedom of Information and Protection of Privacy Act: Joint Fire Executive Committee Meeting Minutes, January 29, 2018 4. Business Arising from Previous Meetings 4.1. Lambton County Fire Radio System Update & Training 4.2. Wyoming Station - Backup Generator Replacement Update 4.3. Wyoming Station Sign Update 4.4. Who’s Responding Now App / Computers / IT 4.5. Firefighter Recruitment 5. Staff Reports No items at this time 6. By-laws No items at this time 7. Correspondence Action-Required Items No items at this time. 8. Correspondence Recommended Reading & Routine Approval/Information Items 8.1. Lambton County Fire Chief’s Meeting Minutes – February 21, 2018 8.2. 2018 County Fire Coordinators Conference Minutes January 29, 2018 8.3. Lambton County Radio Standard Operating Guideline 8.4. Draft MCSCS Regulations Analysis 2018-01-30 8.5. 2018 OAFC PAC 1A February 21st Minutes

Transcript of Town of Plympton-Wyoming Council Chambers...

Page 1: Town of Plympton-Wyoming Council Chambers ...calendar.plympton-wyoming.com/council/Detail/2018-03-26...2018/03/26  · Fire Executive Committee Regular Meeting Agenda Date: March 26,

Fire Executive Committee Regular Meeting Agenda

Date: March 26, 2018 Time: 7:00 p.m. Location: Town of Plympton-Wyoming Council Chambers 546 Niagara Street, Wyoming ON, N0N 1T0

1. Call to Order: 7:00 p.m.

2. Declaration of Pecuniary Interest/Conflict of Interest

3. Adoption of Committee Meeting Minutes

RECOMMENDATION

That the minutes be adopted by the Executive Fire Executive Committee and that those confidential minutes of the closed sessions of the Committee remain confidential and restricted from public disclosure in accordance with the exemptions provided in the Municipal Freedom of Information and Protection of Privacy Act:

Joint Fire Executive Committee Meeting Minutes, January 29, 2018

4. Business Arising from Previous Meetings

4.1. Lambton County Fire Radio System Update & Training 4.2. Wyoming Station - Backup Generator Replacement Update 4.3. Wyoming Station Sign Update 4.4. Who’s Responding Now App / Computers / IT 4.5. Firefighter Recruitment

5. Staff Reports

No items at this time

6. By-laws

No items at this time

7. Correspondence – Action-Required Items

No items at this time.

8. Correspondence – Recommended Reading & Routine Approval/Information Items

8.1. Lambton County Fire Chief’s Meeting Minutes – February 21, 2018 8.2. 2018 County Fire Coordinators Conference Minutes – January 29, 2018 8.3. Lambton County Radio Standard Operating Guideline 8.4. Draft MCSCS Regulations Analysis 2018-01-30 8.5. 2018 OAFC PAC 1A February 21st Minutes

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Joint Fire Committee Meeting Agenda – March 26th 2018 Page 2 of 3

9. New Business

9.1. PWFD 2017 Unaudited Financials - Review 9.2. Lambton Farm Safety Annual Meeting and Dinner – February 1, 2018 9.3. Camlachie Station Health & Safety Committee Meeting – February 13, 2018 9.4. Camlachie Station Officers Meeting – February 13, 2018 9.5. Wyoming Station Health & Safety Committee Meeting – February 21, 2018 9.6. Wyoming Station Officers Meeting – February 21, 2018 9.7. Lambton Farm Safety Association Meeting – March 5, 2018 9.8. Lambton Farm Safety Association – March 22, 2018 9.9. Firefighter & Spouse Appreciation Dinner – March 24, 2018 9.10. Training:

9.10.1. New MCSCS Training and Certification Regulation OAFC PAC 1A – February 21, 2018 AMO Webinar – March 7, 2018

9.10.2. OAFC Conference - May 3-6, 2018 Municipal Officials Program May 4 & 5, 2018 Trade Show May 4 & 5, 2018

9.10.3. Lambton County Fire Academy Recruit Training 9.10.4. Lambton Fire College Rentals 9.10.5. PWFD Operational Guidelines Officer 1 and 2 9.10.6. Hazardous Materials - Operations/Technician 9.10.7. Vehicle Extrication 9.10.8. Water/Ice Rescue – Land Based 9.10.9. DZ Driver Training 9.10.10. First Aid & CPR training

9.11. Inspection/Testing: 9.11.1. SCBA testing 9.11.2. SCBA fit testing 9.11.3. Hose Testing 9.11.4. Drivers Licenses

9.12. Equipment/PPE: 9.12.1. Bunker Gear 9.12.2. Helmets 9.12.3. Balaclavas 9.12.4. Boots 9.12.5. Hose 9.12.6. Medical Equipment 9.12.7. Rescue Equipment 9.12.8. Vehicle Repairs 9.12.9. Vehicle Modifications

9.13. Fire Prevention: 9.13.1. Open Burn Permits 9.13.2. TAPP-C February 23, 2018 9.13.3. Babysitting Courses

9.14. Emergency Responses 9.15. PWFD On-line Calendar

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Joint Fire Committee Meeting Agenda – March 26th 2018 Page 3 of 3

10. Adjournment of Meeting

RECOMMENDATION

That the Executive Fire Executive Committee Meeting be adjourned until the call of the Chair.

Rebecca Vandenberk

Secretary

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Joint Fire Executive Committee Regular Meeting Minutes

Date: Monday, January 29th 2018 Time: 7:00 p.m. Location: Town of Plympton-Wyoming Council Chambers 546 Niagara Street, Wyoming ON N0N 1T0 Committee Members Present:

Ron Schenk, Chair Ben Dekker, Council Representative Bob Woolvett, Council Representative Steve Clemens, Director, Fire & Emergency Services\Fire Chief Jeff Scott, District Fire Chief – Wyoming Station/District

Staff Members Present: Rebecca Vandenberk, Committee Secretary

Carolyn Tripp, Chief Administrative Officer (C.A.O.)

Absent Scott Jordan, District Fire Chief – Camlachie Station/District

Call to Order:

At 7:01 p.m. Councillor Schenk called the meeting to order

Declaration of Pecuniary Interest/Conflict of Interest

No declaration was made by any one member of the Committee at this time. Chair Schenk requested Committee members to make the appropriate declaration if necessary throughout the business of the meeting.

Adoption of Council Meeting Minutes

Motion #1 – Moved by Ben Dekker, Seconded by Bob Woolvett, that the minutes be adopted by the Joint Fire Executive Committee and that those confidential minutes of the closed sessions of the Committee remain confidential and restricted from public disclosure in accordance with the exemptions provided in the Municipal Freedom of Information and Protection of Privacy Act:

Joint Fire Executive Committee Meeting Minutes, November 27th 2017.

Motion Carried.

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Joint Executive Fire Committee Meeting Minutes – January 29th 2018 Page 2 of 3

Business Arising from Previous Meetings Fire Chief Clemens updated the Committee on the Lambton County Fire Radio system. There is very little to report as the County is still coordinating its efforts and some municipalities are updating their by-laws to fulfill compliance. Fire Chief Clemens updated the Committee about the backup generator replacement. The specifications from TNT are being compiled and the department is hoping to roll out a request for proposal shortly. Fire Chief Clemens spoke to the efforts made with regards to the sign upgrade at the Wyoming station. The completion of the sign continues to be hampered by seasonal influences and contractor delays. Both of these issues are a minor set-back and the project will be completed in the near future. Fire Chief Clemens updated the Committee about the Who’s Responding Now App. The App has been a success as more activity is being seen. The Plympton-Wyoming Fire Department is hoping to expand its use with the addition of burn permit information and fire hydrant locations. As more of the volunteers utilize its capabilities there is hopes for better monitoring of volunteers and their requirements in the field. By-laws No items at this time. Correspondence – Action-Required Items No items at this time. Correspondence – Recommended Reading &Routine Approval/Information Items The committee reviewed and briefly discussed the recommended reading and the following motion was passed. Motion #2 - Moved by Ben Dekker, Seconded by Bob Woolvett, that the Correspondence relating to “Recommended Reading” and “Routine Approval and Information Items” not otherwise addresses by resolution, be noted as received by the Join Executive Fire Committee, and filed accordingly.

• PWFD Officer Meeting Minutes – January 22nd 2018 • Fair Workplaces Letter • Lambton County Fire Association Meeting Schedule • Lambton EMS Stakeholder Information Letter

Motion Carried

New Business

Fire Chief Clemens advised the Committee that Camlachie station would be recruiting more firefighters during the month of February.

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Joint Executive Fire Committee Meeting Minutes – January 29th 2018 Page 3 of 3

Fire Chief Clemens spoke about Lambton County Fire Academy Recruit Training. There will be opportunities for in-house training in the near future. Fire Chief Clemens is hoping to get as many recruits trained as possible within the next while at a fraction of the cost of going outside for the training required. Fire Chief Clemens presented the Committee with a virtual tour and presentation of the Plympton-Wyoming Fire Department’s accomplishments during the 2017 year. The visual presentation depicted the many improvements and upgrades done to both stations. The presentation recognized achievements with regards to improved vehicle upgrades, training materials, organization of work areas, branding completion and improved and standardized Personal Protective Equipment. Fire Chief Clemens informed the Committee that the PWFD will be offering First Aid and Babysitting Courses in the near future. They will utilize both station locations and PD Days for the Babysitting Courses. Motion #3 – 8:53 p.m. – Moved by Steve Clemens, Seconded by Ben Dekker, that the Fire Executive Meeting be adjourned until the call of the Chair.

Motion Carried

__________________________________ Ron Schenk, Committee Chair

__________________________________ Rebecca Vandenberk, Committee Secretary

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Lambton County Fire Chiefs

February 21, 2018. Meeting Minutes

Meeting called to order at 19:05 hrs Welcome message from Lambton Shores

Deputy Mayor Doug Cook Chief Swift- reminder of TAPP C meeting in

Sarnia, Friday Feb 23rd @ Child & Youth services.

New Business- Proposed provincial regulations are out for review. All chiefs are encouraged to review and make comments to OFM, AMO and OAFC. Any information received will be forwarded to county chiefs to assist with writing their own comments.

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Comments need to be submitted by March 11th 2018. It is important that we are a united front. See PAC 1A meeting minutes

OFM advisors Rick Finnemore and John Doucet attended and gave an update from the OFM office. (report attached)

Brad Goodhill and Steve Bicum updated information from Co-Ordinators conference. (Notes attached)

Tentative schedule of training on the new county radio system is out. Requested as many fire department members attend the training as possible. Members can attend any meeting location that will fit their schedule. Radio system planned to be

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operational in April. Chief Anderson to confirm.

Mutual aid trade show was a success, $ 1988.00 profit

Fire prevention meeting April 4th Grand Bend, Emergency Preparedness day is May 11th , all are welcome to attend and help.

CISM team have attended several departments to explain their role.

R2MR (Road to Mental Readiness) training is available. All firefighters are suppose to have a 4 hour training and supervisors need to have 8 hour training

CACC- Regrets, Steve Bicum working with the “Who’s responding app” to activate the “dispatch view” at the time of paging.

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Further information to come. CACC would like to have all departments on the same program

Lambton EMS- Steve Pancino reported most tiered response agreements are in, but a few still outstanding. Co-ordinated training dates are being scheduled for EMS & fire departments, If interested contact Tim McIntyre. Lambton EMS now on FaceBook & Twitter. Discussion regarding Narcan use.

Sergeant Marty Clark attended from OPP. County EMC Mark Wettering- Changes to

annual training, No minimum 4 hrs of annual training for control group. EOC radios are being installed in municipalities

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who have signed up. CEMC’s minimum requirement is IMS 100 and 200.

Good of the Brigade & Announcements; Dawn twp breakfast March 4th & April 8th

9-12 AM Alvinston station Syrup festival March

17th & 18th Watford syrup festival March 10th Warwick Breakfast March 18th 9-1

Meeting adjourned by Al Charleton @ 22:00 hrs

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2018 Coordinators' Conference Monday, January 29, 2018 9:55 AM

Presentation on Chemical Suicide, Professor Laura Deakin (Waterloo)& Rubin Jhirad-Deputy Coroner o 401 accident with spill & chemical suicide from Waterloo University

Killed driver covered in acid 13 firefighters had to be deconned 29 people treated at hospital People won't wait for first responders and you have multiple sites If the coroner does have proper PPE you can deny them entry Have to link the idea of smell and concern for chemical suicide and not to keep

going in If the acid source is a cleaner it can mask the rotten eggs smell ATSDR has a site to give information to help handle the chemicals 400ppm unconscious' 800ppm death 100ppm NIOSH IDLH 0.01ppm smell - heavier then air Idea of "is it a weird smell where it doesn't belong" should raise alarms Need to add a smell component to the response SOG Detectors can have cross sensitivity - it will give off strange readings that can

correlate to different chemical - CANUTEC can give some reference to these numbers

Don't always have to wait for coroner to be on scene they can make orders over the phone

Open discussion of mutual aid o Getting notified about use of emergency detour routes from 400 series

Suggested with 211 Get together with your local police

o GO teams Just starting to develop this idea Will be striking committee Looking at using other officers from elsewhere and designate them as fire

coordinators as members of a GO team that would have training and certification to fill in positions of IMS that you may not have anyone to fill them

Looking for committee members - talk to Brent Sterling o Non-municipal participants can join mutual aid

The chief has to agree OFM has to agree Training program has to be in place FPPA does not apply directly to them and they need to confirm with their legal Band council would have to pass an agreement to participate in mutual aid

o They want an updated plan by April 1st so they can update their map On coordinators website www.ofmem.ca - hyperlink to coordinators web site There is a mutual aid mail box

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Mutual Aid Plan Review o It is part of the responsibility of the coordinator to bring forward concerns to OFM if a

department is under trained (doesn't meet the requirements of mutual aid) o Discussion about if you need additional tankers rather then mutual aid use automatic

aid. If you are calling for tankers from the start then you know you need it If you are pre-planning then it should be automatic aid

o Significant event includes calling multiple departments for tanker shuttle but significant events need to be reported to the PEOC. Trying to clarify the difference since many departments are using tanker shuttles

o Use the fillable form for reporting mutual aid o Add costs of other mutual aid departments for insurance claims (fire marque) o Removed the caveat for HAZ MAT team call you had to declare an emergency o They are removing the like for like requirement. Adding the option "in mutual aid or

not" if they check yes then it doesn't matter if the other has it. This includes equipment or services

o OFM is committing to 45 day report turn around o We can submit fire coordinator expenses (this conference) o Don't forget appendix U for automatic aid agreements o They are going to ask for updated by laws in line with election add the community risk

and E&R to the renewal o Home department can delegate command to another department o Added shall to IMS requirement o Change to require OHSA compliance o Non-municipal participants (AFN) needs to have agreements if they know they need

more help. If it is a one time the city can call mutual aid o We could pull resources from CK under mutual aid (1.18). If they have a mutual aid

agreement then they are obligated to participate o Don't need a council resolution o Plan updates will be every four years to match elections o Non-municipal participants will get a blank profile to fill out o Review and update plan by April 1st every year o Want updated plan this year but wait for the updated bylaw next year o Chiefs should have access to the profile icon to update equipment and numbers not

just the coordinator site o New e-mail address for anything MAP, significant events. [email protected] o Either or call PEOC or fill the significant event form unless it is a really significant event.

Working towards PEOC having the form and will fill it out o New running card assignment sheet. Now excel spread sheet with drop boxes. Could

have multiple appendix A depending on how you break it down o Appendix R to claim expenses for travel o There will be some table top exercises included on the stick

Fire Marshal Update

o Looking at 14 field advisors o The intent is to go to a geographic model o They are negotiating with ifsac and pro-board to try and open grandfathering but don't

hold your breath it is not likely going to happen o Looking for committee members

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HAZ MAT / HUSAR o You do not have to declare an emergency to call for HUSAR

Hwy 400 crash and burn Gas Well in Norfolk County GIS Mapping (Esri)

o webGIS -log in o Try out arcGIS.com o Will calculate drive time o Might already have access with County o [email protected]

Resource typing and credentialing o Guide for common naming

Public safety radio network o This is to replace the old Fleetnet o Replacing fleet net o Current not encrypted o At least 7 year transition o Going to be a cost recovery radio service o 2022 before municipal buy in o P25 compatible

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Purpose

To provide guidelines for the use of the Lambton County Fire Departments

Communication System (LCFDCS) to ensure:

• the appropriate response to emergency incidents

• effective communications between fire departments and fire dispatch

• effective communications between fire departments, and

• effective internal communications within individual fire dep ar tm en ts .

Scope This Guideline shall apply to all persons utilizing the Lambton County Fire Department Communication System at any time.

Policy

All Lambton County Fire Departments and users of the radio system shall ensure their respective members use the Lambton County Fire Departments Communication System as prescribed in this Guideline.

All portable and mobile radios are programmed so that the first eight channels are the

same across the County. The channel plan is as per the chart below.

Channel

#

Channel Name

1 Lambton OPS 1

2 Lambton OPS 2

3 Lambton TAC 1

4 Lambton TAC 2

5 Lambton TAC 3

6 OFM

7 Paging

8 Weather

The remaining channels in the radios are programmed as per the individual department

needs.

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Radio Procedures:

Paging:

Paging of firefighters is done by the Central Ambulance Communication Centre (CACC) located in Wallaceburg. When firefighters are being toned out they will receive the initial page and then the backup page about a minute after the initial page. Unless CACC get a response from the station they are paging they will continue to activate the pagers every two minutes. Page example: “St Clair Fire Department, Wilkesport Station respond to 123 Any St for a structure fire. You are on OPS 1”

If a station does not respond to CACC by the 4th

page (6 minutes from initial page) CACC will page the next closes station or department. The same paging protocols will be applied if a second station is requested.

The paging portion of this procedure does not apply to Walpole Island, Kettle Point or Point Edward Fire Departments who will continue to be paged as is their current practice.

When departments have responded to their page and made radio contact with CACC on OPS 1 they will remain on that channel until the dispatcher assigns them a working channel. That channel could be one of the Operations channels or one of the TAC channels.

When a department is paged on the analog paging channel, dispatch will also simultaneously select (patch) one of the OPS channels usually OPS 1. Once the Station reports that all trucks have left the Station they will issue a page to that affect and once Command is established they will turn off the Analogue paging to eliminate any interference (Heterodyning) with the digital system.

Training

Departments that want a channel during training and don’t have their own can request a TAC channel from Dispatch (CACC).

Apparatus and Personnel Identification

All personnel shall identify him/herself by identifying their respective department,

apparatus, and/or as incident command by using the following examples:

• "Wallaceburg Fire Dispatch this is Warwick Pump 1 responding to ........"

• "Wallaceburg Fire Dispatch this is Warwick Command ........"

• "Wallaceburg Fire Dispatch this is Warwick Portable 201 responding to ...."

• “Warwick Dispatch this is Warwick Station Pump ……..”

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Where a department has two or more separate incidents the incident commander shall

identify him/herself as follows:

• "Wallaceburg Fire Dispatch this is Warwick North Line Command ......" Standard Radio Communications: ALWAYS START WITH on all communications:

Who you want

Who you are

AND WAIT FOR A REPLY Once communication link is confirmed then use the following: STANDARD RADIO COMMUNICATION

Who you want

Who you are

Where you are

What you are doing RESPONDING TO AN INCIDENT (LEAVING THE FIRE HALL)

Unit identification

Address of incident

Type of incident

Number of personnel on board, belted

Which channel your on

INITIAL RADIO REPORT (ARRIVING ON SCENE)

Unit identification

Address of incident

Initial actions

Who and where is Command

Who and where is Accountability

Which channel your on

HOT ZONE ENTRY

Team identification

Current location

Task and task location

ON AIR PERSONAL ACCOUNTABILITY REPORT (P.A.R.)

Team identification

Current location

Task

Number of personnel ECHO METHOD

When you receive a transmission

Confirm you have received it by giving a short repeat of the message

BENCHMARKS

Ventilation established

Primary search – established/ All Clear on Primary Search

Agent applied

Under control

Extinguished

Overhaul – established/completed

Secondary search – established/ All Clear on Secondary Search

Salvage – established/completed

FIRE LOSS STOPPED

Turn the scene over to…...

Emergency Response

• Once the station has been paged all radio transmissions for enroute units and

personnel will transmit on the Lambton OPS 1 channel unless otherwise directed

by CACC to use a different channel until arrival at the incident and incident

command is established.

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• Once the fire dispatcher receives a transmission that an apparatus is responding

the dispatcher will repeat over the paging frequency the unit that is responding.

• Once incident command is established, the fire dispatcher will assign an

operational or TAC channel for the fire ground operations for that incident. It will be

up to CACC to assign channels so they have communications with all responding

departments

• Once Units arrive on scene the apparatus operator and/or portable radio operator shall switch the radio to the channel assigned by CACC

• Once assigned a TAC channel all Incident Commanders shall use the Lambton

OPS 1 unless instructed differently by CACC Note: One identified exception may

be to reach your tankers depending on distance. If possible, use your assigned TAC channel. Because of the different dispatcher and location of Point Edward Fire and Rescue Services they will have a set TAC channel.

• Where more than 2 Incidents are ongoing on the same TAC channel, the fire

dispatcher will inform all incidents commands that they have been assigned the same TAC channel and they will be sharing the TAC channel. Depending on distance this may not be an issue.

Speech Techniques

Plain language shall be used and speak all words plainly and end each word clearly

to prevent words from running into each other. Avoid shouting, accenting syllables

artificially, talking too rapidly or using “10” codes. Rate of speaking needs to be

consistent, not too fast or too slow. Preserve the rhythm of ordinary conversation

when separating words so they do not run into each other. Avoid unnecessary

sounds between words, e.g. er, um, oh.

Calling

Before transmitting any message, you should be listening on the radio to ensure

you will not be interfering with any other transmission already in progress. Wait until

there is a break in transmission pattern. The only time to interfere in a conversation

is for a Distress or Urgent Broadcast (e.g. Mayday)

Replying

When replying to a transmission, wait for the transmitting person to end their

transmission, and wait (approx. 3-5 seconds) for the system to clear the frequency

before starting your transmission.

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Corrections

When an error is made in transmission, you should state, “Correction” and the last

word that was right followed be the change, e.g.: "Roger Warwick pump 2 enroute

to 80 Broadway, correction Concession Street East par 2 at 0 1 :20"

Repeating a Transmission

If you want a repeat of a transmission state "Say Again”, e.g. Fire Dispatch to

Pump 1, Say again, Say again." If you require only a portion of a message to be

repeated state:

a) Say again all before

b) Say again... to ...

c) Say again all after. ...

Think Before You Speak

Be short, specific and clear - Know what to say before you key t h e

mike.

Words and Phrases

There is a well-recognized need for all emergency personnel to communicate

clearly with each other in order to be able to effectively coordinate response

activities in an emergency situation and to protect first responders from risks. Clear

communication is a critical component of the Incident Management System (IMS).

The following list contains common words and phrases that where applicable,

should be used.

Word or Phrase

Acknowledge

Meaning

Let me know that you have received and

understood this message.

Affirmative Yes, or permission granted.

Break Used to indicate the separation between two (or

more) consecutive transmissions (to different

receivers).

Confirm My version is...Is that correct?

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Correction

An error has been made in this transmission, the

correct version is...

Fire Dispatch The common name for the radio s ta t ion

located at the CACC building in Wallaceburg.

Go ahead Proceed with your message

How do you read? Sender seeks information form the receiver

concerning the strength and clarity of his

transmission

I say again Used by the sender to correct or emphasize a key

message

Loud and Clear The desired response to "How do you read?"

Variations include "Weak" for strength and

"Broken" for clarity to "I cannot read you".

Negative No, or permission is not granted, or that i s not

correct, or I do not agree

Avoid distracting mannerisms - Use natural tones and rhythms. Refrain from using

"uhhms" and "ahhs" during transmissions

Prioritize messages - Send critical message(s) first

Keep messages task oriented - Order what to do, not how to do it.

Blind Transmissions Always go on air and ask to speak to the person on the radio, and wait for them

to acknowledge you and then proceed with your message. E.g. "Command from

Fire Dispatch" ...wait..."Fire Dispatch from Broadway Command go ahead". This is

when you relay your message. It is considered a blind transmission to go on the air and just state your message and not wait for acknowledgement. Emergency

calls would be an exception to this rule.

Phonetic Alphabet

Phonetic Alphabet to spell all long or uncommon words. Should be prefaced with an order to receiver "Prepare to Copy''. E.g. "Proceed to Myrtle Street, I spell Mike, Yankee, Romeo, Tango, Lima, Echo". " Vehicle plate number, 123 ABC, I spell Alpha, Bravo, Charlie".

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A Alpha J Juliet S Serra

B Bravo K Kilo T Tango

C Charlie L Lima U Uniform

D Delta M Mike V Victor

E Echo N November W Whiskey

F Foxtrot O Oscar X X-ray

G Golf P Papa Y Yankee

H Hotel Q Quebec Z Zulu

I India R Romeo

Answers from CACC,

o Managing multiple departments going out and will they all be on OPS? If there are multiple departments going out, I see it working as the first department(s) responding on OPS 1 for that incident, the next department(s) responding on OPS 2 for the second incident, and if another call comes in then the first department(s) would be moved to a TAC channel and we would use OPS 1 for the third incident. If a fourth incident occurs, we would switch the department on OPS 2 to a TAC channel and then use OPS 2, etc. Does that make sense? Basically, we would be rotating through the OPS channels and switching the departments to TAC channels when/if needed.

o How will Walpole work on OPS channels when they have 3 or 4 calls running at the same time?

When they have a call usually most, if not all, of their resources are on scene. Currently we call them on their radio channel and advise them that another call has come in and we work both scenes (or sometimes 3 or 4 scenes) on the same channel. I would recommend that we continue this practice. Again, we can always change it if we find it’s not working. It doesn’t make sense to use multiple channels for one department, communication as to which scene they are speaking of just need to be clear. No different than current practice.

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MEMO

1

January 30, 2018 Draft MCSCS Regulations on Mandatory Certification and Training for Firefighters and Community Risk Assessments by Municipalities- Briefing Note

ISSUE: On January 25, 2018, The Ministry of Community Safety and Correctional Services (MCSCS) released draft regulations under the Fire Protection and Prevention Act (FPPA) regarding:

1) Mandatory Certification and Training for Firefighters; and 2) Community Risk Assessments by Municipalities.

Responses to these draft regulations are due March 11, 2018.

The draft regulation on Public Reporting on Fire Responses by Municipalities has not been shared for review or consultation. We understand that it is to be released shortly and will also be due March 11, 2018.

This briefing note has been prepared to assist AMO members in the development of their municipal responses to the draft MCSCS fire regulations. Please work with your Fire Chief and fire services to develop a comprehensive response for your municipality.

BACKGROUND:

WHAT:

In January 2017, the MCSCS established an advisory Fire Safety Technical Table (the Table) as part of a mandate commitment to provide recommendations to modernize fire service delivery.

The Table consists of MCSCS and Ontario Fire Marshal (OFM) executive and staff, the Ontario Professional Fire Fighters Association, the Toronto Fire Fighters Association, the Ontario Fire Chiefs Association (OAFC), Fire Chiefs from full-time, composite and volunteer services, Toronto Fire Services, and for the municipal government perspective- an AMO staff member and a lower tier CAO representative.

The Table was established to review new and emerging challenges in fire safety with a view to identifying opportunities to enhance delivery in Ontario, such as:

o Firefighter training and professionalism (e.g., identification of specialized knowledge requirements and core competencies);

o Public education and prevention measures, including community risk assessments; o Provincial standards for fire services, such as fire service dispatch; and o Public reporting of fire service data.

It must be emphasized that the Table has only been advisory. MCSCS, as informed by the Table, will develop recommendations for the MCSCS Minister’s final approval.

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2

Municipal governments under the FPPA are required to:

Municipal responsibilities

2. (1) Every municipality shall,

(a) establish a program in the municipality which must include public education with respect to fire safety and certain components of fire prevention; and

(b) provide such other fire protection services as it determines may be necessary in accordance with its needs and circumstances.

Methods of providing services

(2) In discharging its responsibilities under subsection (1), a municipality shall,

(a) appoint a community fire safety officer or a community fire safety team; or

(b) establish a fire department

WHY:

The Fire Safety Technical Table was established to address public safety and firefighter safety gaps identified by the Coroner’s Inquests over the last several years.

The Table has had active discussions on modernizing fire standards for firefighters’ training and certification, community risk assessment, and public reporting on fire responses.

Third party training for technical rescues, such as the tragic ice-training incident in SW Ontario that was the subject of a 2017 Coroner’s inquest, is not addressed in these draft regulations.

There appears to be a past informal agreement made around 2012 between MCSCS, OFM, the OAFC, and fire services that Ontario would use the National Fire Protection Association (NFPA) standards going forward. Neither AMO nor its members were part of this discussion or decision.

The National Fire Protection Association is a United States trade association, with some international members, that creates and maintains private, copyrighted standards and codes for usage and adoption by local governments.

One of the most notable features about NFPA’s code development process is that it is open and consensus-based. That means anybody can participate in the development of these important documents. More than 9,000 volunteer committee members with a wide range of professional expertise periodically review all NFPA codes and standards.

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3

THE REGULATIONS:

1. The draft Mandatory Certification and Training for Firefighters and Other Persons Providing Fire Protection Services includes:

Every municipality, and in unorganized areas where the Province is responsible for certification and training, must make sure that its fire service is responsible for compliance.

Mandatory certification is to occur for those firefighters who are performing the fire protection service: fire suppression exterior and interior attack (if provided), pump operations, fire suppression supervision, fire public education, fire prevention, fire instruction, fire dispatch, fire investigation, technical rescue, and hazardous materials to respective NFPA standards.

Existing firefighters can be grandfathered if they can demonstrate that they have met the standard by an alternate/previous means. Grandfathering requirements are outlined in a Fire Marshal guideline (link is below). Fire chiefs are responsible for ensuring that their Firefighters have achieved the standard by courses/exams or alternate means.

It is proposed that these standards are to be achieved by January 1, 2019 except for the following that come into force on January 1, 2020 – fire inspection, fire instruction, fire dispatch, fire investigation, hazardous materials, and technical rescue.

Fire dispatch certification currently is only for fire services who do dispatch themselves. It does not include 3rd party dispatch at this time.

The OFM is updating its educational offerings and approach so that all required courses and exams can be accessed online 24/7 in 2018 free of charge. Practical exams will still need to be done in person under the direction of a certified fire instructor in each area of competence.

Analysis:

Although a complete gap analysis of firefighters who meet the NFPA standards and/or can be grandfathered was requested throughout this exercise and MCSCS surveys were attempted, the full impact of the mandatory training and certification regulation will not be known until the regulation is consulted on and/or goes into force.

We understand that under the proposed mandatory training and certification regulation, the minimum certification/training requirements for five categories will be for new hires only as of January 1, 2019 (for Suppression Firefighters (external/interior); Pump Operators; Fire Officers; and Fire Educators).

The draft regulation requires only those firefighters, in the five categories noted above, hired after January 1, 2019 to be certified. However, there is concern that municipal governments will still have a significant risk of potential liability if they simply follow the proposed regulatory approach being suggested – grandfather those that can be and make sure that any new hires are certified at the specific NFPA level.

o The magnitude of the number of fire service staff who will be able to be grandfathered is unknown.

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4

o If municipal fire services do not make sure that everyone is certified to the new mandatory standard for all categories of fire operations, there remains a great liability risk if anything unfortunate occurs.

o Stated more clearly, no municipality is likely to want to state in a Coroner’s inquest or legal suit that a firefighter was not certified to the standard despite the provisions in the regulation without indemnification from the province.

o This is a Catch-22 for municipal fire services. Municipalities essentially will need to make sure everyone is trained and certificated to the certification standard for all firefighters in the service despite the go-forward approach in the regulation.

o Although there is protection from personal liability and indemnification provisions in the FPPA (see s. 74, 75, 76), it is only for those working in fire services (municipal or provincial) and not for municipal corporations.

It will be helpful to municipal fire services that the Fire College curriculum and testing will all be online for 2018 free of charge.

That said, municipalities will still have unfunded staff costs for those who need to take the training and for the required testing to achieve certification. This will result in staff time costs for these required training hours. Municipalities may not have provided for the now needed training costs in their 2018 budget.

We understand that MCSCS will consider if there is provincial funding available for implementation of this regulation, once final, however no decisions have been made to date.

It has been said at the Table that there has been significant training over the years to these standards so this should reduce the risk exposure. This needs to be validated.

It should be noted that not all these proposed standards can be grandfathered – only those identified in the January 2014 OFM communique can be grandfathered.

Fire inspectors, Fire instructors, Fire Investigators, Technical Rescue, Fire Dispatchers and Hazardous Materials Personnel cannot be grandfathered. So as per the draft regulation, those currently employed or appointed in fire departments must all be certified by January 1, 2020.

In rural and northern Ontario, there are many other non-fire services that provide fire dispatch services for the fire services (e.g. consolidated fire dispatch that does many departments’ dispatch, police dispatch, answering services, taxi dispatch). The full extent of different types of fire dispatch and where it occurs is not known at this time by MCSCS or OFM.

Only fire services that do their own dispatch will be captured by this draft regulation; however, MCSCS is looking to include other fire dispatch service providers in a future regulation. Properly trained fire dispatchers is a critical area of public safety that will be pursued by the Province as inquests have, or will, identify this as a current vulnerability for the public.

During this draft regulation consultation, municipal fire services will need to identify clearly how achievable the mandatory certification will be for all identified positions and the additional training costs that will be necessary. The value of any additional training (number of staff per position, training time needed and associated costs) should be outlined in your response.

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5

2. The draft Community Risk Assessment by Municipalities includes:

The process to identify, analyze, evaluate and prioritize public safety risks to inform the municipal decision-making on the provision of fire protection services, fire safety education and fire prevention programs as required by the FPPA.

This risk assessment must be done within five years of the regulation coming into force and at then each year thereafter.

The draft regulation outlines the mandatory profiles of community attributes that must be considered in the development of the risk assessment.

A copy of the Community Risk Assessment must done in the form as set out by the OFM and be filed with them once completed.

Analysis:

The Table did work well to get the draft Community Risk Assessment regulation as balanced and flexible as possible – and that the assessment is focused on the needs and circumstances of each community.

We understand that this standardization is similar to the voluntary simplified risk assessment from the OFM that municipalities have been using to date.

We understand that the OFM will be providing support and assistance for small rural and northern municipalities in completing these Community Risk Assessments.

As municipal councils have up to five years to implement this regulation, a change in the date of the regulation coming into force does not need to be requested.

COMMENTARY:

The nature of the magnitude of how many firefighters need to be trained, certified and/or grandfathered is not known by the OFM.

The full nature of the risk or financial exposure for municipal governments and their fire services is not known at this time from these draft FPPA regulations.

To date, no additional provincial funding has been offered by the Province to help manage the costs of mandatory training and certification.

There is no commitment from MCSCS/provincial government to provide municipal governments with protection from litigation as part of the entire package surrounding these regulations as discussed by the Table as a quid pro quo for mandatory certification. The Province of Quebec government provided this protection to local governments in a similar mandatory training and certification situation.

Municipal governments will have the on-going pressure to determine the level and nature of fire services in their communities through these regulations. The level of fire services is a local decision under the FPPA (s. 2(1), 2(2)) as only fire safety education and fire prevention programs that must be provided by each municipal government.

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6

2018 is a municipal election year. As consistent with prudent planning and municipal election legislation, all municipal councils need to assume that as of July 2018 they may have a Lame Duck period. Given this and that the proposed draft regulation is to come into force by January 1, 2019, there may not be enough time before July 2018 or at the initial council meeting on or after December 1st, 2018, to make decisions (e.g. training funding) to ensure full implementation of the Mandatory Training and Certification regulation. For this reason, a later effective date is needed.

Suggested Recommendations for Municipal Responses:

That the provincial government provide liability indemnification for all municipal governments who comply with these new regulations at least 12 months before the training and certification regulation comes into force.

o If they do not provide this liability indemnification, it will be necessary for the province to provide the new funding that would be required to train and certify all firefighters to achieve the standards before the mandatory training and certification regulation comes into force.

Municipal fire services will need to identify clearly how achievable the mandatory certification will be and the additional training costs that will be necessary. The value of any additional training (both time and costs) should be outlined in your response.

o If the province does not provide liability indemnification, MCSCS should make the required training funding available to municipal fire services for all the identified NFPA professional qualifications at least at least 12 months before the training and certification regulation comes into force

o If the province does provide liability indemnification to accompany these regulations, the province should provide sufficient funding to municipalities to cover the new training and certification costs for those designated positions at least at least 12 months before the training and certification regulation comes into force for those positions.

o If sufficient provincial funding is not provided to municipal governments, the province will be knowingly creating a new unfunded mandate on municipalities.

That the Mandatory Training and Certification regulation not come into force until at least July 1, 2019, preferably January 1, 2020, to allow municipal councils and their fire services to make all the necessary training funding decisions. It will also enable the provincial government to provide the necessary funding for training and liability indemnification 12 months prior to the regulations coming into force.

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520 Westney Rd. S., Unit 22 Ajax ON L1S 6W6 905-426-9865 1-800-774-6651 905-426-3032 www.oafc.on.ca

ONTARIO

ASSOCIATION

OF FIRE CHIEFS Leading innovation and excellence in public and life safety

Strathroy Caradoc Fire Department 23 Zimmerman Street, Strathroy ON. N7G 2G8

Wednesday February 21st

10 AM

Present: Ingersoll

Woodstock

Kerwood

Zorra

Adelaide Metcalfe

Middlesex Communications

Strathroy-Caradoc

Brooke

Lambton Shores

Sarnia

Thames Centre

Lucan Biddulph

North Middlesex

Essex

Tillsonburg

Warwick

Plympton-Wyoming

St Clair

Regrets:

1. Welcome

1.1. Brian George - Fire Chief Strathroy

1.2. Chair Walt Anderson – Fire Chief St Clair Township

1.3. Scribe Steve Bicum – Deputy Chief St Clair Township

2. Introductions

3. Additions to the Agenda

3.1. No additions

4. Declaration of Conflict of Interest

4.1. No declarations

Page 30: Town of Plympton-Wyoming Council Chambers ...calendar.plympton-wyoming.com/council/Detail/2018-03-26...2018/03/26  · Fire Executive Committee Regular Meeting Agenda Date: March 26,

520 Westney Rd. S., Unit 22 Ajax ON L1S 6W6 905-426-9865 1-800-774-6651 905-426-3032 www.oafc.on.ca

ONTARIO

ASSOCIATION

OF FIRE CHIEFS Leading innovation and excellence in public and life safety

5. Declaration of Pecuniary Interest

5.1. No declarations

6. Minutes of Last Meeting

6.1. No discussion from previous minutes

7. Unfinished Business

7.1. None

8. Deputations or Invited Persons

8.1. None

9. OAFC update

9.1. Rick Arnel

9.1.1. Focused on O-regs right now

9.1.2. Spring conference is ready to go

9.1.3. Comment from the membership

9.1.3.1. PAC meeting minutes review process is taking a long time to get through

and requires too much delay before the minutes are released

10. OFMEM Update

10.1. None

11. Correspondence for Discussion and/or Decision

11.1. None

12. New Business, Round table Discussion

12.1. Public Reports

12.1.1. Public comment phase is March 18 which is short

12.1.2. OPFFA, Toronto Fire, FFAO, OAFC, AMO are some of the representatives on

the committee looking at these issues

12.1.3. It would be helpful to have some established costs for implementing these

changes to request for some funding

12.1.4. OAFC briefing note and Click here to review the FAQs. , will require you to sign in

and the AMO’s draft analysis is attached to these minutes.

12.1.5. Section 2 sub section 2 conflict in report that 1 volunteer stops the clock, but it

should be apparatus with sufficient crew (NFPA 1710). NFPA 1720 lays out

Page 31: Town of Plympton-Wyoming Council Chambers ...calendar.plympton-wyoming.com/council/Detail/2018-03-26...2018/03/26  · Fire Executive Committee Regular Meeting Agenda Date: March 26,

520 Westney Rd. S., Unit 22 Ajax ON L1S 6W6 905-426-9865 1-800-774-6651 905-426-3032 www.oafc.on.ca

ONTARIO

ASSOCIATION

OF FIRE CHIEFS Leading innovation and excellence in public and life safety

personnel and tasks rather than time which is more appropriate for volunteer

departments

12.2. Firefighter Certification

12.2.1. Public comment phase is March 11

12.2.2. We don’t disagree with certification but will have an issue with how we can meet

prerequisites to meet certification

12.2.3. OFMEM did not have good numbers to show how many people actually

“grandfathered” so it is unclear how many people we are talking about

12.2.4. The word “predominant” was removed from the regulation so every member of a

volunteer departments that do not have “assigned jobs” would have to certify to

all the NFPA standards that apply (1001, 1002, 1006, 1021, etc.)

12.2.5. Need to let government know that this could cause the degradation of the

volunteer service and the lowering of levels of service currently offered by

departments. There needs to be a better approach or time line to allow adoption

of the regulation to ensure that the level of service is not affected

12.2.6. Fire Marshall seems to think there will be no issue and that there will be

programs and training in place to get this done but there are no specifics as to

what these things are

12.2.7. We need to reopen grandfathering to have more people recognized for their

previous training and experience to allow for a transition to the new mandatory

requirements

12.2.8. More time, many have already missed their budgets to be able to account for

the costs to implement this regulation

12.2.9. We need support from Fire Marshall with Pro Board and the grandfathering

process

12.2.10. Get MPPs involved along with CEO and Council. We are asking that each

fire chief and/or council draft a letter that will encompass the following

points:

12.2.10.1. We support certification

12.2.10.2. We want to maintain the present level of service

12.2.10.3. Some departments may not be able to support their present level of

specialty rescue (auto extrication, hazmat, rope rescue, etc.)

12.2.10.4. We will have issues with getting supervisory staff (officers) certified

leading to a lack of supervisors in the departments

12.2.10.5. The lack of recognition of previous training and experience would mean

that staff would have to start all their training over from the very beginning.

This would be an undue burden on personnel and department

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520 Westney Rd. S., Unit 22 Ajax ON L1S 6W6 905-426-9865 1-800-774-6651 905-426-3032 www.oafc.on.ca

ONTARIO

ASSOCIATION

OF FIRE CHIEFS Leading innovation and excellence in public and life safety

12.2.10.6. Training programs that we deemed equivalent and compliant by the

OFMEM are now not being recognized

12.2.10.7. We recognize that the province is a diversified fire service

12.2.10.8. There has been no path or direction given for certification of existing

officers we have simply been told that they need to be certified

12.2.10.9. There are not enough courses for certification available or in some cases

do not even exist (1061 dispatcher’s certification)

12.2.10.10. We need sufficient time to achieve and accommodate certification

training

12.2.10.10.1. Need longer time frame for compliance of existing (eg, sprinkler

regulation compliance could be up to 10 years)

12.2.10.10.2. Separate compliance schedule for career and volunteer

12.2.10.11. Grandfathering needs to be re-opened

12.2.10.12. We need to ask “how do we go from being compliant to certificated” what

is the path. OFMEM need to give options on how departments can meet

the regulation

12.2.10.13. Where is the funding for this coming from

Letters need to be sent to the Ontario Regulator Office at

www.ontariocanada.com/registry/view.do?postingId=26806&language=en

our MPP’s, OAFC, and ask your Mayor to send it to AMO

12.3. We need an official interpretation of the draft Firefighter Certification Regulation,

Transition #4. Are the people identified under this point exempt from Table 1

Mandatory Certification Item 1-5

12.4. Does the OFMEM have a vision of the intern program and what that is

12.5. Randy Kalan, Thames Centre asked if anyone else is having issues with responding

to 400 series

12.5.1. Many are going directly to the insurance company and not going through MTO

12.5.2. Keep track of your no-service calls

12.5.3. Ask for an update from Brad Bigrigg

13. Draft Resolutions to be forwarded to the OAFC Office

14. Next Meeting 14.1. We would like a meeting before the May conference

15. Adjournment 15.1. 1205

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Municipal Officials Program: The Essentials of Firefighting and Firefighting 101 The Municipal Officials Program: The Essentials of Firefighting and Firefighting 101 offers municipal officials the opportunity to understand the challenges of the fire service and its importance in their communities. This two-day session includes presentations customized to provide you with essential information about the fire service. The highlight of the program is our interactive, hands-on fire training experience.

Slip into bunker gear and experience firsthand the life of a firefighter by participating in a live fire training session that includes a simulated search and rescue, vehicle extrication and extinguishing fires. This program has been specially tailored by the Greater Toronto Airport Authority Fire Department.

Attendees who have previously attended this seminar repeatedly said that it was one of the best seminars and training sessions that they had ever attended! Past attendees have included government officials, mayors and councillors, CAOs, directors and other senior municipal staff.

The Municipal Officials Program is on Friday, May 4 and Saturday, May 5, 2018 and includes the following:

Customized programming tailored to municipal officials

Live fire experience on Friday

Keynote presentations on Friday and Saturday

Trade Show on Saturday

Breakfast, lunch and coffee breaks on all days

Networking/Charity event on Friday and Memorial Service on Saturday

Municipal Officials Program Draft Agenda

Friday, May 4, 2018

Time Event/Presentation Speaker Room

6:30 to

5:00 Registration

International

Foyer

7:30 Breakfast Plaza C & Foyer

8:30 Grenfell Tower

Dany Cotton, Fire

Commissioner, London

Fire Brigade

Plaza A/B

Page 34: Town of Plympton-Wyoming Council Chambers ...calendar.plympton-wyoming.com/council/Detail/2018-03-26...2018/03/26  · Fire Executive Committee Regular Meeting Agenda Date: March 26,

9:30 2017 London Terrorist

Attacks

Tom George, Director of

Operations, London Fire

Brigade

Plaza A/B

10:30 Coffee Break Plaza Foyer

11:00 Conference Session TBA Ottawa

12:00 Conference Session TBA Ottawa

12:45 Departure for Hands on Fire Training Lobby

1:05 Arrive - Lunch and Orientation FESTI

1:45 to

5:30 Hands-On Fire Training FESTI

8:00 to

12:00

Networking/Charity Event, Sponsored by A.J. Stone Co.

Ltd. & Safetek

Plaza A/B

Saturday, May 5, 2018

Time Event/Presentation Speaker Room

6:30 to

5:00 Registration

International

Foyer

7:30 Breakfast Plaza C & Foyer

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8:30

You Say More Than You

Think: How to Use the New

Body Language to Instantly

Upgrade Your Rapport &

Influence with Everyone

You Interact With

Janine Driver, Body

Language Institute Plaza A/B

10:30 Coffee Break Plaza Foyer

12:30 -

4:00 OAFC Trade Show and Lunch

International

Centre

7:00 Memorial Service & Reception Plaza A/B/C

Speaker and Presentation Overviews

Grenfell Tower Fire

Presented by Commissioner Dany Cotton and Director Tom George, London Fire Brigade

This presentation will review and detail the June 14, 2017 Grenfell Tower fire that burned for 60 hours and resulted in 71 deaths. More than 250 London Fire Brigade firefighters and 70 fire engines were involved from stations across London in efforts to control the fire.

Page 36: Town of Plympton-Wyoming Council Chambers ...calendar.plympton-wyoming.com/council/Detail/2018-03-26...2018/03/26  · Fire Executive Committee Regular Meeting Agenda Date: March 26,

Preparing For and Responding to a Terrorist Attack

Presented by Commissioner Dany Cotton and Director Tom George, London Fire Brigade

London had five major terrorist related attacks in 2017 including the March 22: Westminster Bridge vehicle attack and stabbing; May 22: Manchester bombing; June 3: London Bridge attack; June 19: Van hits pedestrians outside mosque; and September 15: Blast on London Underground train. This presentation will review how to best prepare and respond to a potential terrorist attack and the challenges these instances pose to an ever-increasing threat to public safety.

Dany Cotton joined the fire service in 1988 and has since gone on to become one of the highest ranking women firefighters in Europe. She has served in a number of different roles and departments, including being the Director for Safety and Assurance prior to her recent promotion. Dany has attended many high-profile operational incidents, including the Clapham train crash in 1988, just a few weeks after leaving training school. She took charge of London Fire Brigade in January 2017, and in the first six months of her role, led the Brigade during major incidents, including the unprecedented fire at Grenfell Tower and the terrorist incidents at Westminster, London Bridge and Finsbury Park.

Dany has been the Chair of Women in the Fire Service (WFS) for several years. In 2004, Dany was awarded the Queen's Fire Service Medal and in 2011 was voted among the most influential women in London. Her hobbies include skiing, cycling and spending time with family and friends.

Director Tom George has been with London Fire Brigade since 1987 when he started as a firefighter. He has worked his way through the ranks and is now the Director of Operations and reports directly to the Commissioner. Director George has a £220m budget and, is responsible for the Brigade's 103 fire stations (including the river station) across the 32 boroughs of London and the City. He is also responsible for Fire Safety (Community Safety and Statutory Fire Safety), all of the Brigade’s Youth Services, Brigade Control and Mobilizing, the Resource Management Centre, the Fire Investigation Team, the Establishment and Performance Team and the Brigade's Central Operations Team. He is a highly experienced ‘Gold’ command officer and has taken charge of numerous challenging and demanding incidents.

You Say More Than You Think: How to Use the New Body Language to Instantly Upgrade Your Rapport & Influence with Everyone You Interact With

Page 37: Town of Plympton-Wyoming Council Chambers ...calendar.plympton-wyoming.com/council/Detail/2018-03-26...2018/03/26  · Fire Executive Committee Regular Meeting Agenda Date: March 26,

Presented by Janine Driver, Body Language Institute

Don’t you know at least one person who easily connects with almost everyone she or he meets? These natural rapport-builders are able to create a sense of trust and understanding practically instantly. Imagine how powerful it would be to your professional (and personal) life if you knew the verbal and non-verbal secrets that the greatest leaders, top sales people, and highly regarded corporate titans use regularly to break down barriers to and build up trust? After all, research has shown that when we have rapport with someone, previously locked-doors will suddenly open for you, because that person wants to help YOU be successful!

In this dynamic and interactive workshop, you’ll learn to get support for your proposals and ideas when you increase the one skill that always makes the top of the list when predicting likability; influence others using an easy-to-master, 200-year-old, technique; turn good relationships with your staff and suppliers into dangerously awesome relationships and use “The Belly Button Rule,” “The 3 Power Zones,” and “Move Your Body, Move Your Mind” success moves to increase your perceived value and decrease stress.

Imagine the impact you will have on others when you are inspired to look at the world differently. Come early and grab a good seat to experience the exciting and inspiring NY Times best selling author and award winning Speaker, Janine Driver!

JANINE DRIVER is the New York Times Best Selling author of YOU SAY MORE THAN YOU THINK (Random House), and most recently YOU CAN'T LIE TO ME (HarperOne), popular keynote speaker, media expert for NBC's TODAY Show, 20/20, CNN, Anderson Cooper, Katie, Dr. Drew on HLN, and the Dr. Oz Show, and she's the founder, president, and lead instructor for the Body Language Institute (BLI). BLI is an elite certification program that offers award-winning advanced communications training that help executives, sales and other professionals build executive presence, explode their selling skills, and create and deliver business presentations that win new business. Janine and her team of the world's most sought after subject matter experts have helped clients become the total leader, which ultimately led them to win millions of dollars in new business contracts.

Janine's background includes being a federal law enforcement officer within the United States Department of Justice for fifteen years, where she trained over 60,000 lawyers, judges, and law enforcement officers within the ATF, CIA, FBI, and the Netherlands Police how to read body language and detect deception. Each week, Janine travels the country providing communications training to her clients, who include such companies and associations as AOL, Coca-Cola, Procter and Gamble, P&G Diversity Group, SHRM, Pricewaterhouse Coopers, NIKE, FM Global, American Academy of Pediatric Dentistry, Australian Embassy (diversity), Lockheed Martin, SHRM, Harvard University-Institute of Politics, The Hard Rock Hotels, Million Dollar Round Table (MDRT) global, STIHL, ABC Supply, Starwood Hotels and Resorts Worldwide, Planet Land Care Network, Meeting Professionals International, and the Certified Contractors Network - just to name a few! In addition, Janine is an approved speaker for Vistage, a worldwide

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leadership company that help senior executives take their careers-and their companies-to a higher level!

Registration The registration rate for the Municipal Officials Program is $375.00 plus HST.

The event takes place at the Delta Hotels Toronto Airport & Conference Centre. Attendees are responsible for booking their own hotel accommodations. A special rate of $165.00, plus taxes/fees per night, has been negotiated for all guests attending the event. Visit ouraccommodations page for more information. In order to receive this discounted rate you must book your hotel room directly with the hotel no later than April 2, 2018. Complimentary shuttles will be operating for the trade show on Friday, May 4 and Saturday, May 5, every 20 minutes between the hotel and the International Centre.

REGISTER FOR THE MUNICIPAL OFFICIALS PROGRAM NOW!