Tower Operating Centre - iTOC -...
Transcript of Tower Operating Centre - iTOC -...
Tower Operating Centre - iTOC
Application Server
iTOC Server
Authentication & Access Control
Events/Audit Logging
Vendor Management
Tower Inventory Management
User Management
Preferences
Synch Module
MIS
GIS Sensor Alarms Management
Device Management
Trouble Ticket Generator
NOC Gateway
Administrator Central Monitoring Team
Local Monitoring & Field Team Strategic Partner AMC Users
DB Server Gateway
Application Server
Performance Management
Maintenance Management
Trouble Ticket Management
Alert Management
Data Mining
MIS GIS Synch
Module
Sensors
Devices
OTA Admin
Web Server Dashboard Web Preferences Alerts & Notification Exception Views Report Views
Communication Server Communication Manager
Message Parser
API Interface
Rules Engine Queues
Health Monitor XML Gateway
Auto Discovery
Message Constructor
SNMP Gateway
OTA Provisioning Server Authentication & Access Control
Upgrades / Updates
Provisioning DB
Auto Discovery
Message Constructor
Message Handler
iTOC (Tower Operating Centre), an enterprise class solution, is designed to be the backbone responsible for monitoring, controlling, operations and management of the distributed infrastructure elements.
The application allows administrator to supervise, monitor and/ or exercise control over the distributed infrastructure passive elements. It will enable alarm monitoring and other fault conditions that could impact your level and quality of service. It provides the ability to analyze alarms, enable troubleshooting, communicate with operations team, site technicians and track alarms for reso-lution. It can notify via SMS/ Email and escalate alarms, to the appropriate field personnel or technicians to remedy the problem. To speed up alarms remedies, notifications are escalated in a hierarchal format if they are not resolved within specified time frames.
Application ArchitectureiTOC
iTOC application has the following modules.
iTOC – Screen Grab Samples
II. Presentation Layers • Dash boards • Management Information System Management (MIS) • Geographical Information System Management (GIS) • Data Import/ Export options • Reports and Charts
I.Functional and Transactions layers • Alarm Management • Fault Management • Trouble Ticket and Notifications • Energy Audit and Transaction Management • Preventive Maintenance Management (PM) • B-Check Management • Asset Management • Service Management • Spares Management • Access Control & Security
III. Data sources and System setup • System Management • Masters Management • User Management • Preferences • Device Management • Inventory Management • Company Master
IV. Communication Management • Site instruments to iTOC software via GRPS (primary), Ethernet (primary or fallback) and SMS (fallback) • iTOC Trouble ticket notifications via SMS/ Email to technicians • Over the air (OTA) configurations and upgrades remotely • Remote commands from iTOC to site equipments
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