Tower Drive Burr Ridge, IL T: F: · March 17, 2017 TO: RAILS Board of Directors ... See the...
Transcript of Tower Drive Burr Ridge, IL T: F: · March 17, 2017 TO: RAILS Board of Directors ... See the...
125 Tower Drive | Burr Ridge, IL 60527 | T: 630.734.5000 | F: 630.734.5050 | www.railslibraries.info
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March 17, 2017
TO: RAILS Board of Directors FROM: RAILS staff ABOUT: RAILS service and operations report—March 2017 Major sections in this report correspond to the goals in the RAILS strategic plan (https://www.railslibraries.info/about/strategic‐plan).
ResourceSharing
Delivery RAILS staff have completed the annual review and update of delivery data in Library Learning (L2). This
needs to be done regularly, as L2 serves as a major source of delivery information for systems, member libraries, and the Illinois State Library.
The third fine count for FY2017 took place from February 27 through March 3, with an overall library participation rate of 98%. The fourth and final count for FY2017 is scheduled for May 8–12.
The request for proposal for statewide delivery consulting was released on February 20, 2017. Proposals are due on March 17 and will be opened on March 20, 2017. The evaluation process will include an opportunity for input by staff at the Consortium of Academic and Research Libraries in Illinois (CARLI), Illinois Heartland Library System (IHLS), and the Illinois State Library (ISL).
E‐bookProjects See the attached report for eRead Illinois Axis 360 statistics.
Live and webinar trainings are ongoing and listed at http://www.librarylearning.info.
GroupPurchasesandDiscounts On February 27 at the Burr Ridge service center, Communico held a training session for five RAILS
members that are current subscribers. On February 28, Communico held a demonstration for six in‐person attendees and twelve virtual attendees.
RAILS negotiated special pricing for BiblioLabs products: Pressbooks, SELF‐e, and Creator. These products help libraries increase community engagement through support of their local creative community, including but not limited to local authors interested in self‐publishing. BiblioLabs and staff from RAILS member libraries participated in two webinars to explore this topic and explain the products. The session on March 7 was attended by twenty‐five persons, while the March 8 session had seven.
LLSAPsandOtherConsortia Two libraries will receive LLSAP membership grants in this award period: Bushnell Public Library District
was awarded $2,171 to join RSA‐NFP, and Marseilles Public Library was awarded $24,002 to join PrairieCat. The next and final standard application deadline for FY2017 is April 17. May 1 has been set as the special deadline for the SWAN New 19 (MAGIC and LINC member libraries) migration project.
Three proposals were received in response to the RFP (request for proposal) for the overlay pilot project. The Overlay Software Search Working Group and several other RAILS staff are scoring the
Document 7.3.2
RAILS Operational Report | March 2017 2
proposals. Requirements and a feedback form for vendor demonstrations (likely to occur in May) are also being finalized. The working group aims to decide by early April on which vendors to invite for demonstrations.
AccesstoInformation
IllinoisTalkingBookOutreachCenter Outreach
o February 28—Naperville Noon Lions Club. Presentation. o March 2—Municipal Clerks’ Association of South & West Suburbs of Cook County. Educational
Summit at Prairie State College in Chicago Heights. Presentation. o March 10—Illinois Library Association Youth Institute, Springfield. Exhibit. o March 10—Illinois State Library Talking Book and Braille Service (ISLTBBS) Advisory Committee.
Phone conference. Presentation. o March 16—Mayslake Village, Oak Brook. Presentation. o March 16—Morton Public Library District, Morton. Presentation.
Rose Chenoweth, Jane Plass, Louis Svehla, and Mary Witt have formed a team to develop a talking book awareness plan, focusing on communication and continuing education after ITBOC services are transitioned to the Illinois State Library. For now, ITBOC will continue to emphasize its Talking Book Ambassador program. Rose is also working with Sharon Ruda at ISLTBBS on the transition.
MemberEngagement
Communications In the latest Sparks podcast, Dee Brennan talked with Andrew Medlar from Chicago Public Library about
the Digital Public Library of America (DPLA) and DPLAfest, which will be held April 20–21, 2017 in Chicago. More information is available at https://www.railslibraries.info/news/136067.
Over 230 RAILS members visited the RAILS booth at the Youth Services Institute in Springfield on March 10 to spin the “website wheel” and to learn about the programs and services RAILS offers for youth services staff.
Nikki Zimmermann began work as RAILS new Marketing and Public Relations Specialist on February 20. In addition to writing and editing the weekly RAILS E‐News, Nikki will strengthen the RAILS social media presence, build relationships with the media, and work with members in other ways to ensure they are aware of all the programs and services that RAILS has to offer.
The next RAILS member update will be Thursday, March 30, from 10 a.m. to noon. Topics include RAILS involvement in several leadership development initiatives (Directors University, the Statewide Leadership Development Program, partnership with the American Library Association on a pilot training program for library directors); an update on RAILS’ partnership with BiblioLabs; an update on the RAILS overlay project; DPLAfest; the latest on RAILS discounts and group purchases; and an update on a proposed RAILS museum pass program.
A major communication focus in the upcoming months will be the RAILS Board nomination and election process. The call for nominations for five positons on the RAILS Board began March 13 and will run through March 31.
MembershipChangesandIssues On February 21, the RAILS certification team hosted a certification networking event at the RAILS East
Peoria service center and helped five attendees complete the certification process. Certification statistics as of March 10, 2017 are attached. The certification period ends on March 31.
Document 7.3.2
RAILS Operational Report | March 2017 3
MultitypeCollaborativeGrants For its first application period for multitype collaborative grants, RAILS received twenty‐two applications
and awarded five grants. These grants will fund projects proposed through a collaboration of at least two different library types (public, school, special, academic). The grant recipients are:
o Geneva Public Library District and Geneva Middle Schools in Geneva Community Unit School District #304—$1,464 for a monthly STEAM‐based programming initiative
o Villa Park Public Library and North Elementary School in School District 45, DuPage County—$2,500 for their Latino Family Literacy Project
o Caterpillar Technical Information Center, Morton High School Library in Morton CUSD #709, and Morton Public Library District—$2,500 for a collaborative STEM initiative focused on training and programming
o Illinois Valley Community College in Oglesby and LaSalle Public Library—$2,500 for a four‐event program series, “News vs. Noise: What’s Your Source?”
o Homer Township Public Library District and Hadley Middle School in Homer CCSD 33C—$2,500 for a collaborative makerspace project
For more information on these projects and the grant requirements, see the RAILS website at https://www.railslibraries.info/services/multitype‐grants. The application deadline for the second round of grants is April 28.
NetworkingEvents See the attached report for statistics on networking events during February 2017.
MemberVisits See the attached report for statistics on member visits during February 2017.
ContinuingEducationandConsultingServices
ContinuingEducation See the attached report for statistics on recent RAILS continuing education events.
Applications for Directors University are being accepted through March 27. This week‐long public library director training initiative is inspired by the Statewide Public Library Management Institute (SPLMI), which was discontinued in 2015 due to the state budget impasse. This training event will take place June 5–8 in Springfield and is a collaboration of staff from RAILS, IHLS, ISL, and ILA, as well as member library staff from regional networking groups across the state. More information can be found at https://www.ila.org/events/directors‐university.
RAILS has purchased two hundred viewing licenses from the People Connect Institute (PCI). These licenses can be used for new or archived webinars on various topics pertinent to libraries. To allow more libraries to participate, each library will be limited to four webinars per year with group viewings encouraged. The service will roll out in early April. General information on PCI webinars can be found at http://www.peopleconnectinstitute.com/HotBox/webinars‐1‐0/webinar‐details.html.
On February 15, Joe Filapek and Louise Svehla spoke with Deborah Caldwell‐Stone, Deputy Director for ALA’s Office of Intellectual Freedom and staff liaison to the Intellectual Freedom Committee's Privacy Subcommittee. In response to the discussions at recent RAILS board meetings around privacy, RAILS is working with Deborah and subcommittee members to plan a panel discussion around library privacy issues for later this year (summer or early fall).
Approximately forty library trustees visited the RAILS booth during the ILA Trustee Workshop on February 18 in Oak Brook. This was the first year that RAILS was given a booth to distribute information
Document 7.3.2
RAILS Operational Report | March 2017 4
on trustee services, such as the FOIA hotline, virtual training available through United for Libraries, and upcoming trustee training workshops sponsored by RAILS.
Upcoming CE opportunities include a webinar on collection development on March 29, a workshop on learning cultures presented by ALA President Julie Todaro on April 5, and RDA (Resource Description and Access) cataloging workshops beginning April 11 that will be offered in four different locations throughout RAILS service area.
Consulting The FOIA hotline is nearing its one‐year anniversary as a RAILS statewide service to libraries. To date, the
FOIA hotline has been used thirty‐five times, with 82% of calls from a RAILS member library. The total expense for this service has been $1,700. The modest expense, combined with RAILS ability to connect members to expert advice, has made this a worthwhile service. RAILS intends to retain Ancel Glink to offer this service for another year.
LeadershipandInnovation On March 10, Dee Brennan and Veronda Pitchford attended the Consortium of Academic and Research
Libraries in Illinois (CARLI) board meeting in Champaign and presented on RAILS services and projects.
Veronda Pitchford presented on negotiation at the ATLAS Assistant Directors networking group on March 14 at Green Hills Public Library District in Palos Hills.
On March 15, Dee Brennan, Veronda Pitchford, and Jane Plass met with representatives from Follett to discuss services to school libraries, particularly in relation to the transfer of Baker & Taylor’s school library customers to Follett. (Follett acquired Baker & Taylor in April 2016.)
OrganizationalExcellence
HumanResources RAILS had two new hires (Nicole Zimmermann, Marketing and Public Relations Specialist, and Jeremy
Fleming, Driver) and no terminations since the last operations report. (Terminations refer to all persons leaving RAILS employment for any reason, including resignations and retirements.)
Recruitment efforts have been high for months, primarily because of increased delivery staffing needed to support ILDS deliveries. All new and open positions have now been filled, so the staffing process is returning to normal.
Work has been completed on the LIMRiCC audit of 2017 benefits.
The performance management team sent out a survey to delivery staff to obtain their feedback on the draft performance management documents and process, since they were unable to participate in the focus group meetings. The surveys are due March 17. This information will be shared with the performance management team. Any needed adjustments will be made and forwarded to the executive team for final review before implementing a small pilot program with a few managers to test out the new documents and process.
Paycom corrected its error with the W2s and supplied electronic copies of the corrected documents to staff. HR staff are also wrapping up communications with Paycom on correcting the Affordable Care Act 1095‐C forms. When the online benefits administration module was implemented, it resulted in adjustments to the dates an employee enrolled in coverage, which resulted in some ACA filings not being accurate. Paycom is working on correcting these forms.
InformationTechnology Laptop rollout to staff will be finished by the end of March. The East Peoria service center will be last, as
RSA staff were busy with the migration of Quincy Public Library to RSA.
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RAILS Operational Report | March 2017 5
The network at the Bolingbrook service center has been upgraded from 10MB to 20MB. The monthly cost also decreased $300.
IT staff have been cleaning up old telecom cables in the Burr Ridge facility. RAILS uses VoIP (Voice Over Internet Protocol), so standard phone lines are no longer needed.
Stewardship
AdministrationandFinance Finance staff are working with departmental and LLSAP managerial staff to develop the FY2018 RAILS
operating budget. Finance staff have also assisted the LLSAP managers with development of their budgets.
Facilities Burr Ridge: Letters of interest for construction manager services for the Burr Ridge renovation project
were due by February 24 at 3 p.m. Four companies submitted letters and attended the mandatory prequalification meeting on March 3 to review the required paperwork and see the existing conditions. Completed packets of requested materials are due by 3 p.m. on March 17 and will be opened on March 20. RAILS staff will meet with architect Eric Penney on March 29 to evaluate the submissions.
Rockford: The lease on the Colt Rd. facility has been extended until May 31, 2018.
Document 7.3.2
Confirmed Libraries
RAILS 389
IHLS 24
Other 2
Total 415
Confirmed Libraries by Type Academic Public School Special Total
RAILS 17 245 120 7 389
IHLS 3 8 13 0 24
Other 2 2
Total 20 253 133 9 415
Adoption Rate by Type (RAILS members only) 12% 60% 22% 5% 31%
Confirmed Population Served Academic Public School Special Total
RAILS 48,027 3,939,723 144,703 11,882 4,144,335
IHLS 4,224 140,913 18,034 0 163,171
Other 62,563 62,563
Total 52,251 4,080,636 162,737 74,445 4,370,069
February
2016
February
2017
July 2015 -
February
2016
July 2016 -
February
2017
PROJECT LIFETIME
TOTAL**
Circulation 22,378 26,508 127,668 208,415 522,198
Average Circulation by Library* 56.80 63.87 324.03 502.20 1,258.31
New Unique Titles Added 593 302 5,022 1,806 30,437
Total New Items Added 595 302 5,028 1,808 31,129
Additional Copy Unique Titles 657 175 3,053 1,963 8,228
Total Additional Copy Items Added 777 338 3,917 3,393 12,018
*(Total circ for this period/ total libraries enrolled)
eRead Illinois Monthly Axis 360 Statistics - February 2017
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Document 7.3.2
Event Date Location Category Format Requested
via Training
Request
Form
Attendance
eRead Training/School Visit with B&T rep February 7, 2017 Prospect High School (Township High
School District 214; Mount Prspect)
eRead Training In-person No 15
eRead Demo/School Viist with B&T rep February 8, 2017 John J. Lukancic Middle School (Valley
View CUSD #365U; Romeoville)
eRead
Information
Session
In-person No 10
eRead Training February 10, 2017 Mary Morgan Elementary School (Byron
CUSD 226; Byron)
eRead Training In-person No 4
Browser Reader Webinar February 15, 2017 Burr Ridge Service Center eRead Training GoToMeeting No 1
Shared Collection Training February 20, 2017 Burr Ridge Service Center eRead Training GoToMeeting No 0
Admin Site/Scoping Webinar February 22, 2017 Burr Ridge Service Center eRead Training GoToMeeting No 0
eRead Petting Zoo February 27, 2017 Ransom Memorial Public Library (Altona) eRead Training In-person No 8
Browser Based Reader Training February 28, 2017 Creston-Dement Public Library District eRead Training In-person No 9
Monthly Total 47
February 2017 eRead Illinois Events
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Document 7.3.2
Month Renewals Quote Requests Site Visits Page Views
Feb-17 n/a 4 736 2,141
eReadIllinois.com Monthly Statistics - February 2017
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Document 7.3.2
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CertificationStatisticsAsofMarch10,2017
RAILS Member Libraries That Have Completed Both Certification and the ILL Traffic Survey
As of March 10, 2017 Libraries that completed both certification and the ILL traffic survey
Total RAILS members by type of library
Percentage of RAILS members that have completed both certification and the ILL traffic survey
Academic 78 125 62%
Public 350 412 85%
School 394 556 71%
Special 96 200 48%
Total 918 1,293 71%
RAILS Member Libraries That Have Completed Certification Only
As of March 10, 2017 Libraries that have completed only certification and not the survey
Total RAILS members by type of library
Percentage of RAILS members that have completed only the certification process
Academic 31 125 25%
Public 33 412 8%
School 95 556 17%
Special 20 200 10%
Total 179 1,293 14%
RAILS Member Libraries that have completed the ILL Traffic Survey
As of March 10, 2017 ILL traffic survey count Total RAILS members by type of library
Percentage of libraries that completed the traffic survey
Academic 98 125 78%
Public 356 412 86%
School 398 556 72%
Special 106 200 53%
Total 958 1,293 74%
Unexpected Outcomes A “no” response to one or more certification questions results in an “unexpected outcome.” RAILS staff follow up with RAILS members with unexpected outcomes to confirm that the library meets the current statewide membership standards.
Document 7.3.2
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Unexpected Outcomes
As of March 10, 2017
Certification Count
Unexpected Outcomes
Reason for Unexpected Outcome
Academic 109 0
Public 383 0
School 489 4 All four school districts responded no to the question: “In the last 12 months, has the library completed the Illinois Interlibrary Loan Survey (ILL Traffic Survey)?” One of the four school districts also responded no to the question: “Does the library have one or more employees serving as librarian at least 15 hours per week?”
Special 116 0
Total 1,097 4
Document 7.3.2
Networking EventsEvent Date Location AttendanceSpecial Libraries Virtual Networking Event February 8, 2017 GoToMeeting 10Academic Libraries Virtual Networking Event February 8, 2017 GoToMeeting 7
Member VisitsLibrary Name Date Location Library TypeFarmington Area Library District February 1, 2017 Farmington PublicRoselle Public Library District February 1, 2017 Roselle PublicSaint Patrick Catholic School February 3, 2017 Saint Charles SchoolOhio Community High SD 505 February 7, 2017 Ohio SchoolToluca Public Library District February 7, 2017 Toluca PublicTownship High School District 211 February 7, 2017 Palatine SchoolValley View CUSD #365U February 8, 2017 Romeoville SchoolGlenside Public Library District February 9, 2017 Glendale Heights PublicByron CUSD 226 February 10, 2017 Byron SchoolForman Valley Public Library District February 13, 2017 Manito PublicWarren CUSD #205 February 14, 2017 Warren SchoolWood Dale Public Library District February 14, 2017 Wood Dale PublicQuincy Public Library February 15, 2017 Quincy PublicUpshot February 15, 2017 Chicago SpecialWarren Township Public Library February 15, 2017 Warren PublicWheaton Academy February 15, 2017 West Chicago SchoolColona District Public Library February 20, 2017 Colona PublicGraves-Hume Public Library District February 21, 2017 Mendota PublicMessenger Public Library of North Aurora February 21, 2017 North Aurora PublicMethodist College February 21, 2017 Peoria AcademicBlessing-Rieman College of Nursing and Health Sciences February 22, 2017 Quincy AcademicMorris Area Public Library District February 22, 2017 Morris PublicNorthwest Suburban College February 22, 2017 Rolling Meadows AcademicTown and Country Public Library District February 22, 2017 Elburn PublicHomer Township Public Library District February 23, 2017 Homer Glen PublicMcGuire Woods LLP February 23, 2017 Chicago SpecialMuseum of Broadcast Communications February 23, 2017 Chicago SpecialQuincy Public Library February 23, 2017 Quincy PublicZion-Benton Public Library District February 23, 2017 Zion PublicQuincy Public Library February 24, 2017 Quincy PublicIllinois Valley Central UD #321 February 27, 2017 Chillicothe SchoolSkadden, Arps, Slate, Meagher & Flom LLP February 27, 2017 Chicago SpecialRansom Memorial Public Library February 28, 2017 Altona Public
Total Visits: 33
RAILSNetworkingEventsandMemberVisits‐February2017
Document 7.3.2
February2017ContinuingEducationEventsEvent Date Locations Category Format Attendance
The Library and Early Literacy February 7, 2017 Online (GoToWebinar) Youth/Young Adult/School Services
Webinar 39
Interlibrary loan training February 9, 2017 Glenside Public Library District (Glendale Heights)
Interlibrary loan In-person 3
Serving Patrons with Dementia February 10, 2017 Burr Ridge Service Center Outreach In-person 13RAILS Live Online streaming 60
Total: 73Meeting Adult Education Needs in Your Community February 10, 2017 Pontiac Public Library Reference In-person 12Programming Ideas in Makerspaces February 16, 2017 Online (GoToWebinar) Technology Webinar 66Interlibrary loan training February 21, 2017 Methodist College (Peoria) Interlibrary loan In-person 1Book repair training February 22, 2017 Morris Area Public Library District Technical Services In-person 3Making Meetings Work February 22, 2017 Online (GoToWebinar) Management Webinar 69When Nice is Not Enough: How to Master Difficult Customer Service Situations
February 23, 2017 Zion-Benton Public Library District Customer Service In-person 45
Monthly Total 311
Document 7.3.2