Towards E-Placement in Public Sector

Dr. Tawfiq SM BarhoomComputer Science Department

Faculty of information Technology

Islamic University – Gaza

tbarhoom@mail.iugaza.edu.ps

2010

Agenda

• Introduction and problem statement

• The current Employment Placement Process (E2P) – where IT is involved and where it is absent.

• Important of IT to be there.

• Proposed E-placement model

• Benefits.

Introduction

• A lot of graduates facing a problem while seeking jobs.• The problem comes from

– the ways of notifications about the job available position,– the mediator media used for this notification. – Most of the job seekers do

• not know about the available job positions at the right time, • might know only by the job closing date or around that.

– This might lead to• lose opportunities, and • due to less number of applicants,

• the employers – may find some difficulties in finding the qualified and well trainee

employees.– a miss matching. – This certainly will lead to bad performance in the public sector.

Introduction

• Agreement about the importance of the IT for – developing the societies.– the evolving of the personal quality is recommended.

• Personal quality is – the selection of the qualified and well trainee persons

for public positions in the right place on the right time according to a clear selection criteria and process.

• IT to automate E2P in the public sector.

E2P Chain

Schools GPC Institutes

Job Seeker

• The characteristics of the chain from the university as starting point through the General Person Council (GPC) as a manger of the E2P to the job position are suitable environment to get benefit from IT.

Current Employee Placement Process (E2P)

الديوان

المؤسسات

اإلعالن في التفكير

المتطلبات تحديد

اإلعالن اعتماد

الموقع على النشر

والتقدم C.Vتقديم الوظيفة إلى

Web Site

Web Site

ورقية والفرز طلبات المتابعةاإللكتروني

المقبولين عن إعالن مقابالت إعالنوامتحانات

النتائج Web Siteإعالن

التعيين مسوغات

عمل 2استالم 1فحصطبي

Desktop Application (oracles)

تعيين قرار

التوظيف

التوظيف بعد

الديوان متابعة

Manual Check Web Site

Web Site Web Site

Where IT is Absent

Manual Check Web Site

Web Site Web Site

الديوان

المؤسسات

اإلعالن في التفكير

المتطلبات تحديد

اإلعالن اعتماد

الموقع على النشر

والتقدم C.Vتقديم الوظيفة إلى

Web Site

Form

ورقية والفرز طلبات المتابعةاإللكتروني

المقبولين عن إعالن مقابالت إعالنوامتحانات

النتائج Web Siteإعالن

التعيين مسوغات

عمل 2استالم 1فحصطبي

Desktop Application (oracles)

تعيين قرار

التوظيف

التوظيف بعد

الديوان متابعة

Schools

12

3

4

A

B

1 – In between the Schools and E2P

2 – Requirements specification (GPC + Institutes )

3 – submit hard copy.

4 – Assign position (appointment).

A – Manual check the candidates applications. (partially)

B – Grounds for appointment (storing information)

IT is Necessary Where it Absent

Manual Check Web Site

Web Site Web Site

الديوان

المؤسسات

اإلعالن في التفكير

المتطلبات تحديد

اإلعالن اعتماد

الموقع على النشر

والتقدم C.Vتقديم الوظيفة إلى

Web Site

Form

ورقية والفرز طلبات المتابعةاإللكتروني

المقبولين عن إعالن مقابالت إعالنوامتحانات

النتائج Web Siteإعالن

التعيين مسوغات

عمل 2استالم 1فحصطبي

Desktop Application (oracles)

تعيين قرار

التوظيف

التوظيف بعد

الديوان متابعة

Schools

12

3

4

A

B

Reducing cost

Reducing cost

Reducing cost

Reducing cost

IT is Necessary Where it Absent

Manual Check Web Site

Web Site Web Site

الديوان

المؤسسات

اإلعالن في التفكير

المتطلبات تحديد

اإلعالن اعتماد

الموقع على النشر

والتقدم C.Vتقديم الوظيفة إلى

Web Site

Form

ورقية والفرز طلبات المتابعةاإللكتروني

المقبولين عن إعالن مقابالت إعالنوامتحانات

النتائج Web Siteإعالن

التعيين مسوغات

عمل 2استالم 1فحصطبي

Desktop Application (oracles)

تعيين قرار

التوظيف

التوظيف بعد

الديوان متابعة

Schools

12

3

4

A

B

Save time

Save time Save time

Save time

Save time

IT is Necessary Where it Absent

Manual Check Web Site

Web Site Web Site

الديوان

المؤسسات

اإلعالن في التفكير

المتطلبات تحديد

اإلعالن اعتماد

الموقع على النشر

والتقدم C.Vتقديم الوظيفة إلى

Web Site

Form

ورقية والفرز طلبات المتابعةاإللكتروني

المقبولين عن إعالن مقابالت إعالنوامتحانات

النتائج Web Siteإعالن

التعيين مسوغات

عمل 2استالم 1فحصطبي

Desktop Application (oracles)

تعيين قرار

التوظيف

التوظيف بعد

الديوان متابعة

Schools

12

3

4

A

B

Accurate result

Accurate result Accurate result

Accurate result

Accurate result

IT is Necessary Where it Absent

Manual Check Web Site

Web Site Web Site

الديوان

المؤسسات

اإلعالن في التفكير

المتطلبات تحديد

اإلعالن اعتماد

الموقع على النشر

والتقدم C.Vتقديم الوظيفة إلى

Web Site

Form

ورقية والفرز طلبات المتابعةاإللكتروني

المقبولين عن إعالن مقابالت إعالنوامتحانات

النتائج Web Siteإعالن

التعيين مسوغات

عمل 2استالم 1فحصطبي

Desktop Application (oracles)

تعيين قرار

التوظيف

التوظيف بعد

الديوان متابعة

Schools

12

3

4

A

B

More …

IT: to be fully involved

• supported by infrastructure and by 6 support areas:

o Infrastructure √ - at least for first phase

o People Employer, employee, ITS Specialists (we are ready), Intermediary (GPC)

o Public policy – Legal, policy (National Service Act)

o Notification/publicationo Should be close touch to employee

o Support services These range from content creation to interview and exams to employee’s

selection.

o Partnerships Throughout chain (Schools -> GPC-> Institutes -> assign position)

E-Placement Model

•Objective: Optimize facing and operational along the chain

– Facing Schools application• Optimize relationships with partners and reduce overhead

– Internal Operations• facilitate Internal Operations& Increase Productivity,

transparency, availability, …..

– Facing Employer Application.• Optimize relationships with Employee; Increase Service

Effectiveness

General Personal Council HRM, IT G2G and

SCM

Enterprise Resources Planning (ERP) The

Backbone

B2G and Supply Chain Management

(SCM)

Facing Employer Application.Objective: Optimize relationships with Employee; Increase Service Effectiveness

Internal OperationsObjective: facilitate Internal Operations& Increase Productivity, transparency, availability, …..

Facing Schools applicationObjective: Optimize relationships with business partners and reduce overhead

MOHESchools

Side

:

others

MOHE

MOSA

Others

EmployerSide

:

G2P and SCM

Job Seeker Side

General Personal Council HRM, IT G2G and

SCM

Enterprise Resources Planning (ERP) The

Backbone

B2G and Supply Chain Management

(SCM)

Facing Employer Application.Objective: Optimize relationships with Employee; Increase Service Effectiveness

Internal OperationsObjective: facilitate Internal Operations& Increase Productivity, transparency, availability, …..

Facing Schools applicationObjective: Optimize relationships with business partners and reduce overhead

MOHESchools

Side

:

others

MOHE

MOSA

Others

EmployerSide

:

G2P and SCM

Job Seeker Side

Facing Schools applicationObjective: Optimize relationships with business partners and reduce overhead

General Personal Council HRM, IT G2G and

SCM

Enterprise Resources Planning (ERP) The

Backbone

B2G and Supply Chain Management

(SCM)

Facing Employer Application.Objective: Optimize relationships with Employee; Increase Service Effectiveness

Internal OperationsObjective: facilitate Internal Operations& Increase Productivity, transparency, availability, …..

Facing Schools applicationObjective: Optimize relationships with business partners and reduce overhead

MOHESchools

Side

:

others

MOHE

MOSA

Others

EmployerSide

:

G2P and SCM

Job Seeker Side

Internal OperationsObjective: facilitate Internal Operations& Increase Productivity, transparency, availability, …..

General Personal Council HRM, IT G2G and

SCM

Enterprise Resources Planning (ERP) The

Backbone

B2G and Supply Chain Management

(SCM)

Facing Employer Application.Objective: Optimize relationships with Employee; Increase Service Effectiveness

Internal OperationsObjective: facilitate Internal Operations& Increase Productivity, transparency, availability, …..

Facing Schools applicationObjective: Optimize relationships with business partners and reduce overhead

MOHESchools

Side

:

others

MOHE

MOSA

Others

EmployerSide

:

G2P and SCM

Job Seeker Side

Facing Employer Application.Optimize relationships with Employee; Increase Service Effectiveness

GPC

MATCH

Databases / Dataflow

Schools

Graduate DB-Personal

-CV -Certification

Queued Selected employee

Institutes

Employees DB-personal

-Certification-Position - admin

Select to Queue Assign to position

Record updated

Assigned Employee

process completed

end of the academic year

Qualified / resume

Available positions / job

Exams interview others…

patterns Suggested positions

filter

Institutes’ Suggest positions

Create Search criteria for qualified

Create job description ( job title, description, level, position,

location ) Create Resume ( target job, work status, experience,

qualification, references, skills, location ... )

MATCH

Resume Database

Job Database

1

2

3

1

4

5

6

7

Match

Create Search criteria for qualified

Create job description ( job title, description, level, position,

location ) Create Resume ( target job, work status, experience,

qualification, references, skills, location ... )

MATCH

Resume Database

Job Database

Interaction Seeker

General Personal Council HRM, IT G2G and

SCM

Enterprise Resources Planning (ERP) The

Backbone

B2G and Supply Chain Management

(SCM)

G2P and SCM

Browser@

P e

Job Seeker

Institutes - Employer

SchoolsXML

XML

securitysecurity

security

General Personal Council HRM, IT G2G and

SCM

Enterprise Resources Planning (ERP) The

Backbone

B2G and Supply Chain Management

(SCM)

G2P and SCM

Browser@

P e

Job Seeker

Institutes- Employer

SchoolsXML

XML

securitysecurity

security

Selected Emp

Browser@

P e

Interaction Selected

ASPJSPPHPXML

General Personal Council HRM, ITSchools/ Institutes

XML

Security - SSL + XML-security + internal

<!XML> <info> : </info>

DTD<!XML> <info> : </info>

XML

XML engineXML engine DTD

Security - SSL + XML-security + internal

ImplementationSeeker

√PortalSearchagentemail

Seeker-Touching Applications

Job Seeker

Self-Services

Contact Center

Seeker Side

GPC Side

Institutes Side

GPC Back Office System

Institutes Back Office System

Support Services

Selected-Touching Applications

Selected Employee

Self-Services

Contact Center

Selected Side

GPC Side

Institutes Side

GPC Back Office System

Institutes Back Office System

Support Services

Touching Applications

• Personalized Web Pages - Portal • self-service Seeker/Selected (Tracking , configuration)

o Pull push informationo Seeker/Selected see

record of current and historical transaction

o GPC/Institutes use the Seeker/Selected information to facilities Seeker/Selected service

o Activities conducted by Seeker/selected on the Web to provide answers to their questions (e.g., tracking) or for profile configuration

• Support Serviceso Automate a guide line for self development

Suggestion of training, further studies, software usage

S2RM SystemSeeker/Selected Relation Management System - S2RM System

• RM applications improve traditional Seeker/Selected service

• A GPC Seeker/Selected Institutes RMo focuses on relationships

building long-term and sustainable relationships that add value to the three triangle corners

S2RM System

• Types of RM activities • Operational: business functions- Seeker/Selected services,

management process ..• Analytical: interpret profile’s information as needed• Collaborative: communicate, collaborate an coordinate with

individuals

To Implement The RM System

• Five factors required:1- Individual-centric strategy

. on Corporate level and overall chain

2- Commitments from people. All to be active. Need technology skills

3- Improved or redesigned processes (reengineering)4. Software technology - can

. Record process, create operations, manage DB, facilitate data warehousing, decision making, ….

5 Infrastructure √. Network, storage, data backup, computing platform, web server,..

Benefits • Save time:

– Requirements specification – patterns

– Check application– Eliminate hard copy submit– Directed fulfillment - health

testing, other…– Follow-up

• Reducing cost– Save time– Eliminate hard copy– Auto check– Auto fulfillment

• Accurate result– Requirements specification– Check application– Certification

• Free service– Training suggestion– Tracking– users receive a daily e-mail/msg

Benefits

• large studies done much more cheaply• Strategic planning• Relationships• integration between the different parties• Fast and efficient best qualified selection

Technologies

– Database (graduates + alumni, Job deals + more) (forms + Schools databases + ….)

– Portales• a single point of access through a Web browser to business

information inside and/or outside an organization• Customization degree (personal + institutes + ..)• History of each individual• Agents (intelligent agents)

– XML – Databases integration – legacy systems integration – Mining, ….

???شكرا