Total's response to CDP Water 2017 Information Request ...€¦ · Total S.A. (Total), a French...

13 July 2017 1 / 31

CDPCDP 2017 Water 2017 Information Request

Total

Module: Introduction

W0.1 Introduction

Please give a general description and introduction to your organization

Total S.A. (Total), a French société anonyme (limited company) incorporated on March 28, 1924, is, together with its subsidiaries and affiliates, the world’s fourth largestpublicly-traded integrated oil and gas company. Total employs about 100,000 employees and has operations in more than 130 countries. The 2016 turnover was around135 billion €.

Across its global operations, Total is engaged in every sector of the oil and gas industry, including upstream (hydrocarbon exploration, development and production) anddownstream (refining, petrochemicals, specialty chemicals, trading and shipping of crude oil and petroleum products and marketing). Total is also involved in the renewableenergies and power generation sectors. These activities are broken down in four specialized business segments: Exploration and Production (EP), Refinery and Chemicals(RC), Marketing and Services (MS) and Gas, Renewables & Power (GRP). The latest was created as part of the Group’s new organization in 2017.

The creation of the GRP segment spearheads Total’s ambitions in low-carbon businesses by expanding in downstream gas and renewable energies activities, as well as inenergy efficiency businesses. This segment brings together the Gas and New Energies divisions (excluding biotechnologies) and a new Innovation & Energy efficiencydivision. Concerning bioenergies, a new Biofuels division now regroups within the Refining & Chemicals segment all these activities. Total is today a major actor in the solarpower field, with activities along the entire photovoltaic value chain (Sunpower and Total Solar).

As a leading international oil and gas company, Total aims to become the responsible energy major by helping to supply accessible, affordable and clean energy to as manypeople as possible. To accomplish this goal, Total leverages its integrated business model, which enables it to capture synergies between the different activities of theGroup. To achieve its ambition, Total relies upon its operational excellence, technological expertise and capacity to manage complex projects.

The Group’s strategy is based on four main priorities:• driving profitable, sustainable growth in Exploration & Production’s hydrocarbon activities, with priority given to reducing production costs, disciplined investments and cashflow generation;• continuing to enhance the competitiveness of major integrated refining and petrochemical platforms;• increasing the distribution of petroleum products, particularly in high-growth regions, and offering innovative solutions and services that meet customers’ evolving needsabove and beyond the supply of petroleum products; and• expanding along the full gas value chain by unlocking access to new markets, and developing profitable low-carbon businesses, in particular renewable energies.

This strategy incorporates the challenges of climate change, using as a point of reference the 2°C scenario of the International Energy Agency (IEA) and its impact onenergy markets. Total’s challenge is to increase access to affordable energy to satisfy the needs of a growing population, while providing concrete solutions to help limit theeffects of climate change and supplying its clients with an energy mix featuring a progressively decreasing carbon intensity. Total also acknowledges the growing pressureon natural resources, including water, which has been identified as a priority in the Group’s environmental management and Research & Development (R&D) efforts. Thenecessity to reduce water use from natural environments, minimize Total’s water dependency and lower emissions to water in compliance with local, national andinternational regulations is thus clearly part of the Group’s priorities.

The values of respect, responsibility and exemplary conduct underpin Total’s Code of Conduct and accompany priority business principles in the realms of safety, security,health, environment, integrity and human rights. It is through strict adherence to these values and principles that Total intends to build strong and sustainable growth for theGroup and its stakeholders and deliver on its commitment to better energy.

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W0.2 Reporting year

Please state the start and end date of the year for which you are reporting data

Period for which data is reported

Fri 01 Jan 2016 - Sat 31 Dec 2016

W0.3 Reporting boundary

Please indicate the category that describes the reporting boundary for companies, entities, or groups for which water-related impacts are reported

Companies, entities or groups over which operational control is exercised

W0.4 Exclusions

Are there any geographies, facilities or types of water inputs/outputs within this boundary which are not included in your disclosure?

No

W0.4a Exclusions

Please report the exclusions in the following table

Exclusion Please explain why you have made the exclusion

Further Information

13 July 2017 3 / 31

Module: Current State

Page: W1. Context

W1.1 Please rate the importance (current and future) of water quality and water quantity to the success of your organization

Water quality andquantity

Direct useimportance

rating

Indirect useimportance

ratingPlease explain

Sufficient amounts ofgood quality freshwateravailable for use

Vital foroperations

Not veryimportant

Water is vital for all of Total’s activities. The nature of these activities is such that they have animpact and are dependent on water resources. Total’s RC activities represent 80% of Total’sfreshwater use. At refineries and petrochemicals sites, water is mainly used to produce steam andfor cooling purposes. Water availability and quality are thus essential for business continuity.Indirect use of fresh water is not very important given the integrated activities of Total along theentire oil & gas value chain. Total’s supply chain doesn’t include water intensive products such asagricultural or mining commodity products. However, this topic’s importance is expected to rise withthe implementation of ISO 14001’s new version, which sets more focus on supply chain waterquantity use. Total’s raw materials supply for the Biofuels activities, which may require water foragricultural products’ growth, could also increase the materiality of Total’s indirect water footprint.

Sufficient amounts ofrecycled, brackish and/orproduced water availablefor use

ImportantNot veryimportant

Total’s use of non-fresh water primarily occurs in once-through cooling processes, and formaintaining reservoir pressure in EP activities. As to Exploration & Production activities, brackishand saline water are mainly used for maintaining reservoir pressure in addition to produced waterreinjection, when the latter is not available in sufficient quantity. These types of waters are also usedfor once-through cooling purposes. It is therefore important for Total to access sufficient amounts ofrecycled or brackish water to pursue its activities. For the Refining & Chemicals activities, brackishwater is also mainly used for once-through cooling purposes. There is no specific dependency torecycled, brackish or produced water identified in Total’s supply chain, as Total sources most of itsmaterials internally. No specific product sourced externally significantly uses brackish or recycledwater, directly or indirectly.

W1.2 For your total operations, please detail which of the following water aspects are regularly measured and monitored and provide an explanation as to why or whynot

Water aspect% of sites /facilities /operations

Please explain

Water withdrawals- totalvolumes

76-100

Total water withdrawal volumes, including breakdown by source, are measured and monitored at all our operatedfacilities, which is a requirement from our Group environmental reporting company rule and a regulatoryrequirement in many countries. This indicator thus covers 100% of Total’s activities. Water withdrawal is a KPI andvolumes are measured at every operated site, including service stations. All the facilities use the group-widereporting system (HARPE), which allows the monitoring of 32 water quantity indicators and close to 80 qualityindicators, as needed. Total also reports its annual aggregated fresh water withdrawal volumes in its RegistrationDocument, to increase its transparency and improve its engagement with stakeholders. Furthermore, sites with asignificant water withdrawal (>500,000 m3/year) are further assessed to identify potential water related risks (see

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Water aspect% of sites /facilities /operations

Please explain

risk sections 2 and 3 for more details).

Water withdrawals- volumeby sources

76-100

All relevant business units measure and monitor the breakdown of water withdrawal by sources, consistently usingthe water sources categories used in the Group’s reporting system (HARPE). In this tool, withdrawals are eitherdirectly measured or estimated by source, by fresh (surface or ground), brackish and saline waters. Thus 100% ofTotal’s water withdrawal is monitored. The exception is the Marketing and Services (MS) segment, which onlymonitors its aggregated withdrawal volumes and therefore does not specify sources breakdown, as this is notdeemed to have a significant effect on the Group’s water performance. The MS activities are not directly involved inraw materials extraction and only account for 1,9% of the Group’s total freshwater withdrawal.

Water discharges- totalvolumes

76-100

In order to optimize the Group’s impact on local water resources, Total’s business units measure and monitor theirtotal water discharges, apart from the MS segment for which water discharge volumes are monitored for key sitesonly. This indicator is thus monitored for 100% of relevant sites, which account for 98,1% of total water withdrawal.Water discharge for MS activities is judged not to be material as these activities represent a very limited share of theGroup’s water withdrawal, (1,9% in 2016) and all the water withdrawn is discharged to either surface freshwaterbodies or municipal water networks. However, for two relevant MS sites (bitumen production sites), water dischargedata are accounted.

Water discharges- volumeby destination

76-100

All of Total business units report their volumes of water discharges broken down by destination for each operatedfacility, except in the MS segment. However, the two most relevant sites in the MS segment (bitumen productionsites) do report their water discharge by destination. For all other MS sites, all the water withdrawn is dischargedback to either surface freshwater bodies or municipal water networks (and therefore does not generate any waterconsumption). This indicator is thus monitored for 100% of relevant sites, which account for 98,1% of total waterwithdrawal. The water discharge destinations reported in the group-wide reporting system include: fresh surfacewater, municipal/industrial wastewater treatment plan, seawater, groundwater, wastewater for another organization.

Water discharges- volumeby treatment method

76-100

All water discharges are systematically treated (primary and secondary treatment) across all Total’s operations,except MS activities. However, the two most relevant sites in the MS segment (bitumen production sites) do reporttheir water discharge by destination. For all other MS sites, all the water withdrawn is discharged back to eithersurface freshwater bodies or municipal water networks (and therefore does not generate any water consumption).This indicator is thus monitored for 100% of relevant sites, which account for 98,1% of total water withdrawal.Therefore, even though it’s not formalized as an indicator, this aspect is part of the Group rules and applies to all itsoperating sites.

Water discharge qualitydata- quality by standardeffluent parameters

76-100

In accordance with its publicly disclosed targets to reduce the hydrocarbon content of its water discharge at both itsonshore and offshore sites, Total monitors this aspect. It is thus monitored in 100% of the group’s sites. Indeed, theGroup defined in early 2016 a new set of coherent environmental targets aligned with the 2010-2020 period ofwhich to maintain hydrocarbon content of water discharges below 30 mg/l for offshore sites and below 15 mg/l foronshore and coastal sites. Total monitors close to 80 quality indicators, as needed.

Water consumption- totalvolume

All of Total business units report their total volumes of water consumption for each operated facility in the group-wide reporting system, except in the MS segment where the water consumption is not judged to be significant. MSactivities account for a very marginal share of the Group’s total withdrawal (1.9%), and all the water withdrawn isdischarged back to either surface freshwater bodies or municipal water networks (and therefore does not generateany water consumption). However, the two most relevant sites in the MS segment (bitumen production sites) domonitor and report their water consumption. Water consumption is thus measured at 100% of Total’s sites.

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Water aspect% of sites/ facilities /operations

Please explain

Facilities providing fully-functioning WASHservices for all workers

Despite the lack of a quantitative indicator on the proportion of sites providing all necessary water, sanitation andhygiene services, Total does have strict internal industrial hygiene rules on health risks management, including theprovision of these services. Total’s global activities make the provision of services aligned with WASH guidingprinciples extremely relevant for its workforce, and therefore these aspects are closely monitored and part of thegroup’s regular audit processes. Total is committed through its code of conduct and the 2015 IndustriALL agreementsigned by the CEO to respect the ILO convention which requests employers to provide employees with adequate workconditions, including access to potable water, toilet facilities. The audits conducted with Goodcorp since 2002 on thisaspect have never revealed any issue. As a consequence, this aspect is closely monitored beyond WASH standards,across 100% of Total’s operations.

W1.2a Water withdrawals: for the reporting year, please provide total water withdrawal data by source, across your operations

SourceQuantity

(megaliters /year)

How does totalwater

withdrawals forthis source

compare to thelast reporting

year?

Comment

Freshsurface water

48160 About the same

Total’s fresh surface water withdrawal was stable in 2016 compared to previous year, with a 2% decrease inabsolute terms (48,919 in 2015). Approximately 80% of the fresh water withdrawals were taken by theRefining & Chemicals segment in 2016. At refineries and petrochemicals sites, water is mainly used toproduce steam and for cooling units. Increasing recycling and replacing water cooling with air cooling, suchas at the Normandy and Antwerp refineries, are Total’s preferred approaches for reducing fresh waterwithdrawals. The reuse of water was also investigated at Gonfreville as part of the E4Water program. As toEP’s activities, all affiliates with production and exploration activities accounted for their fresh surface waterwithdrawal. EP’s freshwater withdrawal mainly results from domestic waters use, and water injection forpressure maintenance. The MS segment accounts for a non-significant share of the Group’s total withdrawal.

Brackishsurface water/ seawater

83000 Lower

Total’s brackish surface water/seawater withdrawal has been lower in 2016 compared to previous year, with a18% decrease in absolute terms (98,000 in 2015). This has been consistently calculated through the group-wide reporting system. The main use of brackish/seawater occurs in the EP segment as a mean to maintainreservoirs pressure over time. The withdrawal decrease reflects the project portfolio evolution, as illustratedby the Pazflor (Angola) site. The decline in Pazflor’s production has implied a significant reduction ofseawater withdrawal at Group level. In the RC segment, brackish water/seawater is only used for once-through cooling purposes. It is thus directly returned to the withdrawal body and not accounted in thewithdrawal figures. The brackish / seawater indicator is not relevant for the MS segment.

Rainwater 305 Much higher

Total’s accounting for rainwater withdrawal has improved and led to a much higher number in 2016 comparedto previous year, with a 26% increase in absolute terms (243 in 2015). This strong variation (over a limitedvolume) is linked to both changes in local rainfall conditions and improved estimation approach/monitoringcapacity (in the Grandpuits refinery for instance). The rainwater indicator is not relevant for the MS segment.

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SourceQuantity

(megaliters /year)

How does totalwater

withdrawals forthis source


year?

Comment

Groundwater- renewable

18776 Lower

Total’s groundwater withdrawal has been lower in 2016 compared to previous year, with a 9% decrease inabsolute terms (20,528 in 2015). This has been consistently calculated through the group-wide reportingsystem. In the RC segment, a notable decrease in groundwater abstraction occurred at petrochemical site inthe east of France further to definitive shut down of a steam cracker. The MS segment accounts for a non-significant share of the Group’s total withdrawal (only 1.9% of the Group’s total freshwater withdrawal)therefore its water withdrawal breakdown by source is not monitored.

Groundwater- non-renewable

0 Not applicableTotal does not withdraw fossil / non-renewable groundwater resources for its operations, and therefore thisindicator is not applicable.

Produced/process water

49435 About the same

Total’s produced / processed water withdrawal has been stable in 2016 compared to previous year, with a 2%decrease in absolute terms (50,646 in 2015). This has been consistently calculated through the group-widereporting system where relevant. This indicator accounts for EP activities produced water only since EP andRC processed water is already accounted for in the others water withdrawal indicators. Theproduced/processed water indicator is not relevant for the MS segment.

Municipalsupply

49738 Higher

Total’s municipal water withdrawal has been higher in 2016 compared to previous year, with a 12% increasein absolute terms (44,484 in 2015). This has been consistently calculated through the group-wide reportingsystem. Total primarily relies on this water source for its RC activities. The withdrawal increase is linked to thevariation of Total assets’ activities in 2016 (Including Donges refinery restart, which is 100% dependent onmunicipal supply). The MS segment accounts for a non-significant share of the Group’s total withdrawal (only1.9% of the Group’s total freshwater withdrawal) therefore its water withdrawal breakdown by source is notmonitored.

Wastewaterfrom anotherorganization

9 About the sameTotal’s wastewater from another organization withdrawal has been stable in 2016 compared to previous year(9 in 2015). This has been consistently calculated through the group-wide reporting system. This waterwithdrawal source is not significant.

Total 249423 Lower

Total’s total water withdrawal has been lower in 2016 compared to previous year, with a 5,1% decrease inabsolute terms (262,829 in 2015). As illustrated by the figures above, this change is mainly driven by thelower brackish/seawater withdrawal compared to 2015, due to the variation in assets’ operations. Of note, thisdata is different from the water withdrawal indicator followed in Total’s annual registration document, whichonly accounts for the total fresh water withdrawal.

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W1.2b Water discharges: for the reporting year, please provide total water discharge data by destination, across your operations

DestinationQuantity

(megaliters/year)

How does totalwater

discharged tothis destinationcompare to thelast reporting

year?

Comment

Fresh surface water 64706 About the sameTotal’s water discharge to fresh surface water has been stable in 2016 compared toprevious year: less than 0.01% higher (vs. 64,464 in 2015).

Brackish surfacewater/seawater

5909 LowerTotal’s water discharge to fresh surface water has decreased in 2016 compared toprevious year: -12% (vs. 6,695 in 2015). This is due to the variation in Total’s assetsactivities compared to previous year.

Groundwater 0 Not applicable Total does not discharge water to phreatic groundwater resources.

Municipal/industrialwastewater treatment plant

13724 HigherTotal’s water discharge to municipal networks has increased in 2016 compared toprevious year: +12% (vs. 12,234 in 2015). This is due to the variation in Total’s assetsactivities compared to previous year.

Wastewater for anotherorganization

203 HigherTotal’s wastewater discharge to other organizations have increased in 2016 comparedto previous year: +4,63% (vs. 194 in 2015). This is due to the variation in Total’s assetsactivities compared to previous year.

Total 84542 About the sameThe total water discharge from Total’s activities have been stable in 2016 compared toprevious year: +1% (vs. 83,426 In 2015).

W1.2c Water consumption: for the reporting year, please provide total water consumption data, across your operations

Consumption(megaliters/year)

How does thisconsumption

figurecompare to

the lastreporting

year?

Comment

48722 Higher

Total’s water consumption for 2016 is higher than the 2015 figure by 9,7% (vs. 44,018 in 2015). While the consumptionassociated with the EP segment has been very stable (+1%), the rise in total consumption has mainly occurred in the RCactivities accounting. The RC segment accounts for approximately 75% of the Group’s total consumption, and has seen anincrease in its 2016 consumption figure (+11,25%). This higher figure is mainly due to a better granularity in data reportedin 2016, notably taking into account water salinity of recipient environment: in some cases, freshwater discharge has beenrequalified to brackish water due to the salinity of the destination water bodies, and hence has been counted asconsumption. The evolution of Total’s operational perimeter in the GRP segment has also generated a rise in waterconsumption for these activities.

W1.3 Do you request your suppliers to report on their water use, risks and/or management?

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W1.3a Please provide the proportion of suppliers you request to report on their water use, risks and/or management and the proportion of your procurement spendthis represents

Proportion of suppliers % Total procurement spend % Rationale for this coverage

W1.3b Please choose the option that best explains why you do not request your suppliers to report on their water use, risks and/or management

Primary reason Please explain

W1.4 Has your organization experienced any detrimental impacts related to water in the reporting year?

Yes

W1.4a Please describe the detrimental impacts experienced by your organization related to water in the reporting year

CountryRiverbasin

Impact driver Impact Description of impactLength

ofimpact

Overallfinancialimpact

Responsestrategy

Description of responsestrategy

France LoirePhys-Pollution ofwater source

Fines/penalties

On the 5th of April 2016, the pipeconnecting the Donges refineryto the Vern-sur-Seiche depot hasbeen damaged due to earthworkbeing carried out by a third partyin the area. This resulted inapproximately 400m3 of vegetaloil methyl ester being spilled inthe local environment.

Punctual

This hasresulted ina 1,500 €fine.

Engagementwith publicpolicy makers

Despite not being directlyresponsible of thedamage, Total proactivelycollaborated with localauthorities to limit thespill’s impact on the localenvironment and allow siteremediation. The fine waspurely procedural.

UnitedStates ofAmerica

SabineRiver

Reg-Regulation ofdischargequality/volumesleading to highercompliance costs

Fines/penalties

The Port Arthur refinery (Texas)received a fine for exceeding thepermitted daily effluent limits(suspended solids and cyanides).

Punctual

This hasresulted ina 24,000USD fine.

Engagementwith publicpolicy makers

Total has managed thisfine and conducted thenecessary correctiveactions.

W1.4b Please choose the option below that best explains why you do not know if your organization experienced any detrimental impacts related to water in the reporting year andany plans you have to investigate this in the future

Primary reason Future plans

Further Information

13 July 2017 9 / 31

Module: Risk Assessment

Page: W2. Procedures and Requirements

W2.1 Does your organization undertake a water-related risk assessment?

Water risks are assessed

W2.2 Please select the options that best describe your procedures with regard to assessing water risks

Risk assessmentprocedure

Coverage Scale Please explain

Comprehensivecompany-wide riskassessment

Directoperations andsupply chain

All facilitiesandsuppliers

Given the integrated nature of its activities, the group mainly focuses on its direct operations with acomprehensive company-wide risk assessment approach, but also looks at suppliers’ exposure whererelevant. Water resources management is evaluated and monitored during risk managementcommittees, where it has been identified as a key risk factor. Water-related risks are systematicallyevaluated as part of projects’ environmental impact assessment in their prospect and design phases.The risks associated with water management are also anticipated through the annual Long-Term Plan.It includes water production/injection/discharge analysis over the next 10 years. It analyses the CAPEXrisks associated with water management. Total uses the Global Water Tool for a high-level assessment,and identifies sites most exposed to water risks using the Local Water Tool. Total’s supply chaindoesn’t include water intensive products such as agricultural or mining commodities but supply chainwater risks are assessed where relevant. The GRP segment sources photovoltaic devices for its solarpower activities. Total has performed a life cycle analysis of these devices, including water in line withthe ISO14046 standard. Total is currently installing solar panels on 5000 petrol stations of its network.The water risks supply chain assessment may be further applied as Total develops its biofuel activities.Total thus assesses the water risks associated with 100% of its relevant suppliers.

W2.3 Please state how frequently you undertake water risk assessments, at what geographical scale and how far into the future you consider risks for eachassessment

FrequencyGeographic

scale

How far intothe future are

risksconsidered?

Comment

Six-monthly ormore frequently

River basin >6 years

As part of the CORISK process, all new projects (acquisitions, sales) above a certain financial threshold arescreened upon numerous parameters, including the level of water risks. The CORISK process is activatedvery frequently, as significant projects are regularly analyzed, and considers risks in the long term whenrelevant. The main water indicator requires evaluating the activity's impact on water resources when these areconstrained by limited natural annual fluxes compared to local needs.

Annually River basin >6 years

A prospective approach to water risks is undertaken annually through the Group’s Long-Term Plan. Predictionfor next 10 years includes water use, produced water production and discharge. This is presented at thehighest management level of Total. It includes an evaluation of the water-related expenditures, and allows analignment of the strategy with the evolution of water risks: the evolution of regulatory requirements, and their

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FrequencyGeographic

scale

How far intothe future are

risksconsidered?

Comment

potential consequences on CAPEX are part of the assessment.

Every two years River basin >6 years

The WBCSD Global Water Tool (specific to Oil & Gas) is used internally on a regular basis (last assessmentdone upon 2016 data) to generate a high level screening of Total’s exposure to watershed water stress. Thisindicator is monitored internally to have a global picture of Total’s sites and global portfolio exposure to hydricstress with a 2025 time horizon. This approach may also be used to assess a prospect’s exposure to localwater stress.

Sporadically notdefined

River basin >6 years

The regular use of the GEMI’s Local Water Tool provides a water risk assessment based on current andprospective water local externalities and risks conditions. Therefore, the risk assessment remains valid over asignificant period of time. This assessment is made taking into account local water conditions at local basinlevel, including even more granular local conditions. For instance, the local risk of facing droughts isevaluated on a 10 years pattern where relevant.

W2.4 Have you evaluated how water risks could affect the success (viability, constraints) of your organization's growth strategy?

Yes, evaluated over the next 10 years

W2.4a Please explain how your organization evaluated the effects of water risks on the success (viability, constraints) of your organization's growth strategy?

A prospective approach to water risks and their potential impact on Total’s growth is undertaken annually as part of the Long-Term Plan, with prediction for next 10 yearsincludes water use and produced water production / injection / discharge. This exercise is presented at the highest management level of the company and is thus embeddedinto the Group’s strategy. It includes an evaluation of the costs associated with water-related CAPEX / OPEX, which allows an alignment of Total’s strategy with theevolution of water-related risks: the evolution of regulatory requirements and their potential consequences on the company’s CAPEX are for instance part of theassessment. Hence, Total regularly assesses its business strategy against current and future water regulations at Group level. Moreover, the annual budget elaborationprocess includes a forecast of upcoming water related expenses.

At project level, the evaluation of water-related risks (risk of pollution to drinking groundwater, evaluation of risks associated with water discharge...) is core to the systematicenvironmental impact assessment along every project assessment phases (prospect, preliminary, detailed studies etc.). Each of these assessments are followed by a stagegate review and a decision process regarding the go / no go of the project; in this way, the water risks are fully integrated into the growth strategy of the company. Detailedstudies relating to water management are established according to projects’ scope and nature. For instance, water-related risks analysis at every step of the Djeno Watertreatment project in Congo have resulted in 72 million USD being invested in 2016 to debottleneck water treatment, maintain water treatment performance and allowadditional water flow from new development projects. Even though this CAPEX is not significant at Group level, it is at project level and it allowed an integration of localwater risks in the site’s growth strategy.

For operating sites, further to the assessment process described above, sites potentially exposed to water risk or with a significant impact on water resources, conduct aLocal Water Tool assessment, which includes other relevant risks externalities (supply reliability, resource and treatment costs…). This participates in ensuring thecontinuity of these sites’ operations, and therefore their contribution to Total’s growth.

W2.4b What is the main reason for not having evaluated how water risks could affect the success (viability, constraints) of your organization's growth strategy, and are there anyplans in place to do so in the future?

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Main reason Current plans Timeframe until evaluation Comment

W2.5 Please state the methods used to assess water risks

Method Please explain how these methods are used in your risk assessment

GEMI Local WaterToolInternal companyknowledgeIPIECA GlobalWater Tool for Oil &GasLife CycleAssessment

Before 2016, Total used the World Business Council for Sustainable Development’s (WBCSD) Global Water Tool (GWT) for Oil & Gas asa KPI. This tool relies on the WRI water stress definition. It is used for global screening purposes, for a high-level monitoring of Total’sexposure to water scarcity geographical evolution. The latest assessment (2017) therefore provided an indicative only and extremelyconservative figure: 44% of Total’s operated sites considered to be located in water-stressed regions (below 1700 m3/person/year ofwater availability). Taking into account this lack of granularity and overly high percentage of sites perceived as having a water riskexpressed as water stress, Total concluded that the Local Water Tool (LWT) developed by the Global Environmental ManagementInitiative (GEMI) was more suitable to assess its sites’ water risks. The LWT is now used to perform the Group’s site water riskassessments, rather than reliance on a strict water stress indicator provided by the Global Water Tool. The LWT scores best guide theimprovement actions needed to reduce these water related risks in order to optimize the use of water resources at these sites. The GWThowever remains used for screening purposes by our Group. Total identifies the levels of risk of its sites that withdraw more than 500,000m³ per year and which are located in areas potentially exposed to water resource risks, this using the Local Water Tool (LWT). This toolalso helps to guide the actions taken to mitigate these risks in order to make optimal use of water resources on these sites. Since 2016,the level of water risk was assessed on 10 Group sites: 7 Refining & Chemicals sites and 3 Exploration & Production sites. Thisassessment will gradually be extended to 13 more priority sites that have already been identified. A plan to optimize the use of waterresources on these sites may be drawn up, depending on the nature of the risks and impacts. In the RC segment, Life Cycle Analyses(LCA) of new products are performed to quantify their dependency on natural resources, including water, and identify potentialenvironmental hotspots. LCAs are also used as part of the Group’s renewable power activities. In addition to these formalized tools, Totalalso relies on its strong internal water expertise, including projects’ environmental impact assessments, water-related R&D, to bestanticipate the water risks associated with its activities.

W2.6 Which of the following contextual issues are always factored into your organization's water risk assessments?

IssuesChooseoption

Please explain

Current water availability and qualityparameters at a local level

Relevant,included

Total continuously monitors its water resources use at site level (water withdrawal) as well as its effluentsquality over which Total has set public targets. This is done through the internal reporting system(HARPE). Current water availability and quality are annually reported at Group level, which fulfills theGroup’s annual reporting requirements. The same process is conducted at site level to meet localregulatory requirements. This allows the identification of priority sites that are environmentally sensitivein terms of water resources (> 500,000 m3/year, threshold set by Total). For these sites, a riskassessment through the Local Water Tool (LWT) is performed, which includes an analysis of wateravailability and quality parameters at local level.

Current water regulatory frameworksand tariffs at a local level

Relevant,included

Local regulations and water tariffs are likely to affect the continuity of Total’s operations and areconsistently tracked and monitored by relevant affiliates (in particular for the refining and chemicalsegments, which are generally located in developed countries with water pricing). For the sites identifiedas priorities, the risk assessment performed through the Local Water Tool includes current waterregulatory frameworks and water tariffs parameters.

Current stakeholder conflictsconcerning water resources at a locallevel

Relevant,included

Total actively engages with its key stakeholders (local communities, NGOs, government bodies, etc.) onall subjects, including water use. Total has tools in place to manage potential stakeholder conflictsincluding those potentially linked to water: Stakeholder Relationship Management (SRM+) is Total’s

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IssuesChooseoption

Please explain

internal tool to identify stakeholders’ expectations and build relevant action plans to address them, duringprojects’ complete lifecycle. Total also sets grievance mechanisms where relevant in order to adequatelymanage its local stakeholders relations. For the sites identified as priorities, the risk assessmentperformed through the Local Water Tool includes current local reputation and social activism parameters.

Current implications of water on yourkey commodities/raw materials

Relevant,included

Total’s main commodities are oïl and gas, which are essentially supplied internally by its EP segment.The application of risk management processes such as the Global and Local Water tools and the use ofinternal company knowledge thus directly assesses the current implications of water on Total’s keycommodities or raw materials. For RC activities, in addition to oil, water as a commodity is essential forindustrial processes (steam production, cooling water). RC water risk management also relies oninternal company knowledge and uses the internal monitoring system. The same applies for Total’srenewable power activities. This dimension is thus a key part of Total’s water risk management.

Current status of ecosystems andhabitats at a local level

Relevant,included

The impact of Total’s activities on ecosystems and habitats at local level are systematically assessedthrough environmental impact assessment studies. Total identifies the levels of risk of its sites thatwithdraw more than 500,000 m³ per year and which are located in areas potentially exposed to waterresource risks, this using the Local Water Tool (LWT). The risk assessment performed through the LocalWater Tool includes current local ecosystems (based on UNE(P)-WCMC PROTEUS program data) andwatershed ecosystems parameters.

Current river basin management plansRelevant,included

Total identifies the levels of risk of its sites that withdraw more than 500,000 m³ per year and which arelocated in areas potentially exposed to water resource risks, this using the Local Water Tool (LWT). Therisk assessment performed through the Local Water Tool includes current river basin managementplans.

Current access to fully-functioningWASH services for all employees

Relevant,included

Total’s global activities make the provision of services aligned with WASH guiding principles extremelyrelevant for its workforce, and therefore these aspects are closely monitored and part of the Group’sregular audit processes. Total is committed through its code of conduct and the 2015 IndustriALLagreement signed by the CEO to respect the ILO convention which requests employers to provideemployees with adequate work conditions, including access to potable water, toilet facilities. The auditsconducted with Goodcorp since 2002 on this aspect have never revealed any issue. It is thus integratedthrough external audit and internal company knowledge (monitoring).

Estimates of future changes in wateravailability at a local level

Relevant,included

Total’s strategy for estimating future changes in water availability on a local level will rely on its sites’monitoring and its water risk management strategy (sites screening, Local Water Tool, valuation). Theregular update of Local Water Tool assessments is essential to ensure that water management isaligned with any changes in water resources availability (including from Climate Change). This is seen asa potential key risk for Total’s future activities relating to water (in particular for RC). The current LocalWater Tool results consider Climate Change as an externality, although challenging to quantify (thus theneed for robust monitoring and updating of the Local Water Tool to allow for adaptive management at thesite level).

Estimates of future potential regulatorychanges at a local level

Relevant,included

Total monitors potential regulatory changes at corporate, affiliates and sites levels. As part of thecompany annual long term plan exercise, the potential impact of future regulatory changes on Total’sCAPEX is assessed. The future potential regulatory changes upon water are therefore embedded inTotal’s risk assessment process is thus based on internal Company knowledge.

Estimates of future potentialstakeholder conflicts at a local level

Relevant,included

Through Total’s group-wide stakeholders’ relationship management system (SRM+), trends analysis areconducted to identify potential future stakeholders conflicts at local level. Grievance mechanisms havealso been set where relevant, in order to anticipate potential stakeholders’ conflicts. Total also closelymonitors its media and NGO coverage. This is based on internal company knowledge, as each entity

13 July 2017 13 / 31

IssuesChooseoption

Please explain

has a dedicated workforce to manage stakeholder relations and anticipate potential future conflicts.

Estimates of future implications ofwater on your key commodities/rawmaterials

Relevant,included

Total’s main commodities are oïl and gas, which are essentially supplied internally by its EP segment.The application of risk management processes, such as the Global and Local Water tools and the use ofinternal company knowledge also intend to estimate the future implications of water on Total’s keycommodities or raw materials. For RC activities, in addition to oil, water as a commodity is essential forindustrial processes (steam production, cooling water). RC water risk management also relies oninternal company knowledge and uses the internal monitoring system. The same applies for Total’srenewable power activities.

Estimates of future potential changes inthe status of ecosystems and habitatsat a local level

Relevant,included

Estimates of future potential changes in the status of ecosystems and habitats at a local level are part ofthe parameters included on the Local Water Tool assessment for priority sites. Priority sites are definedas sites that withdraw more than 500,000 m³ per year and which are located in areas potentially exposedto water resource risks. In addition, Total’s GIS tool (HSEQ maps) provides monthly updates onecosystems and habitats status and some potential future protected areas (UNESCO), through the MOUwith UNE-WCMC program PROTEUS (annual costs 100 KUSD).

Scenario analysis of availability ofsufficient quantity and quality of waterrelevant for your operations at a locallevel

Relevant,included

Water quality and quantity risk assessments (for chronic and accidental risk) have been conducted for allour operated sites in 2014 to identify control measures to reduce risk levels. Total is developing amultisite mapping tool based on the LWT integrating scenarios (including climate change impacts,social/competition on use, or regulatory change, overlap with water stress etc.). Total participated andbenefited from a Water Visioning exercise (“Water Visioning: from now to 2030 was also conductedthrough IPIECA, members only document, presented at World Water Week in August 2016 atStockholm) to establish key water scenarios (overlap of sites within water risk areas and varying watermanagement options) for the O&G by 2030 and offering response orientations which are being assessedinternally in light of our current water management framework.

Scenario analysis of regulatory and/ortariff changes at a local level

Relevant,included

Total is developing a multisite mapping tool based on the Local Water Tool integrating scenarios(including climate change impacts, social/competition on use, or regulatory change, overlap with waterstress etc.).

Scenario analysis of stakeholderconflicts concerning water resources ata local level

Relevant,included

Total is developing a multisite mapping tool based on the Local Water Tool, integrating scenarios(including climate change impacts, social/competition on use, or regulatory change, overlap with waterstress etc.). Through this tool, Total aims to establish scenario analysis of stakeholder conflictsconcerning water resources at a local level.

Scenario analysis of implications ofwater on your key commodities/rawmaterials

Relevant,included

Total’s projects’ design process (through feasibility studies) includes scenario analysis to ensureadequate water commodities will remain available over the project lifetime. It is thus factored in projects’risk assessment through internal company knowledge.

Scenario analysis of potential changesin the status of ecosystems andhabitats at a local level

Relevant,included

Total’s projects’ environmental impact assessment (EIA) include a scenario analysis of potential changesin the status of ecosystems and habitats at a local level. It is thus factored in projects’ risk assessmentthrough internal company knowledge.

OtherNotevaluated

13 July 2017 14 / 31

W2.7 Which of the following stakeholders are always factored into your organization's water risk assessments?

StakeholderChooseoption

Please explain

CustomersRelevant,included

In order to optimize its relationships with its stakeholders and anticipate potential risks, Total has implemented aninternal Stakeholder Relationship Management methodology known as SRM+ to professionalize the societal approach ofits units, affiliates and sites. SRM+ is designed to help users identify and map their main stakeholders, engage with themand understand their perceptions and challenges. This information can then be leveraged to devise an action plan forbuilding long-term relationships, and thus assess and manage the associated risks. For its relevant activities, Totalengages with its customers upon its responsible management of water resources through internal and externalcertifications, such as Total Eco Solutions products, sites’ ISO14001 certifications, “cradle to cradle” certification forrenewable. For individual customers (MS activities only) Total engagement method include grievance mechanisms atlocal level and ad-hoc awareness raising initiatives. Each MS entity at the lowest level of granularity is required tomaintain a complaint register, gathering potential claims from local stakeholders which allows stakeholders relationsmanagement (all categories).

EmployeesRelevant,included

As primary stakeholders to Total’s activities, employees are part of the SRM+ stakeholder relationship managementsystem, and hence potential risks linked to water are monitored. Also, through the ISO14001 EMSs, employees are ableto report on water-related risks at site level. The identified risks are then assessed internally via the EMS management todetermine how to best manage these.

InvestorsRelevant,included

In addition to CDP disclosure, Total’s Registration Document contains a specific chapter on water management thatprovides transparent information on the Group’s most material subjects including water. Total also discloses itsenvironmental information, including water-related KPIs, to numerous rating agencies, such as but not limited to DJSI,Sustainalytics and the GRI. More broadly, Total’s transparency towards financial markets means that investors’appreciation of the potential water risks affecting Total is constantly taken into account. Total also proactivelyparticipates in the elaboration of environmental norms for the financial sector (IFC EHS guidelines for Oil & Gas forinstance).

Local communitiesRelevant,included

Local communities are part of the SRM+ system described above and hence potential risks linked to water aremonitored. Local communities are a key stakeholder for a resource sharing point of view (eg farming and livestock,fishing neighboring activities). Where relevant, Total has implemented local grievance mechanisms to engage with localcommunities and therefore assess and anticipate conflict risks. For certain projects, a net positive water impact has beengenerated. For instance, in Yemen, the company provides 300-1000 m3 of freshwater/day to local communities.

NGOsRelevant,included

As key local stakeholders to Total’s activities, NGOs are part of the SRM+ stakeholder relationship management system,and hence potential risks linked to water are factored in Total’s water risks assessment. Total engages proactively withNGOs through several local partnerships (e.g. GIZ in Uganda, in order to support local communities water resourcesprotection). Where relevant, Total has implemented local grievance mechanisms to engage with local NGOs andanticipate conflict risks.

Other water users at alocal level

Relevant,included

Given the important volumes of water required for Total’s activities (especially in the RC segment), maintaining aconstructive a constructive dialogue with other water users at a local level is essential. The use of the SRM+ stakeholdermanagement system, and the implementation local grievance mechanisms allow Total to engage with other local waterusers and anticipate conflict risks. Specific engagement points with this stakeholder category also include potential waterreuse opportunities for third parties (e.g. Cray Valley water cooling). In terms of risk assessment, the Local Water Toolallows the identification of other water users and any potential water use conflicts (different water categories: surfacewater, groundwater, municipal and network supplied water, brackish water, seawater and salty groundwater).

RegulatorsRelevant,included

Total conceptualizes and develops its projects in partnership with regulators in order to meet all relevant regulations. Aspart of its annual Long Term Plan exercise, Total anticipates future regulatory changes that are likely to affect itsCAPEX. As a consequence, regulators are systematically factored in its water-related risk assessments. Moreover, Total

13 July 2017 15 / 31

StakeholderChooseoption

Please explain

proactively participates in public consultations over regulatory changes. Example: consultation on the transposition ofEuropean regulation into French Law regarding water discharge. This participation is made either directly or through therelevant professional organizations (CONCAWE, UIC, UFIP, IOGP).

River basinmanagementauthorities

Relevant,included

As coordinators of local water resources, river basin management authorities are relevant stakeholders to Total’sprojects. Where relevant, Total engages with river basin management authorities through direct dialogue, in order toensure the compliance of its operations with local water management rules, and thus adequately manage water-relatedrisks (water quotas or environmental permits). For example, in the Mahakam delta (Indonesia), Total has maintained aconstant dialogue with the local government in charge of river basin management. In France, Total has engaged with theSeine watershed regulatory authority concerning the closure of one of its open-loop cooling system (Normandy refinery).

Statutory specialinterest groups at alocal level

Relevant,included

On a general basis, Total engages proactively with local interest groups at local level to optimize its “social license tooperate”. Where relevant, Total engages and maintains a constant dialogue with local fishery associations for instance.This is the case in French Guyana. As another instance of relations with special interest groups, Total also has a uniquepartnership with a veterinary center specialized in managing oiled aquatic fauna. These groups are identified in theSRM+ internal system, and hence potential risks linked to water are factored in Total’s water risks assessment.

SuppliersNot relevant,included

Suppliers are part of the SRM+ stakeholder relationship management system and hence potential risks linked to waterare factored in Total’s water risks assessment. An environmental and social risk appraisal for our supply chain wasconducted and focused on human rights, sustainability, energy efficiency, resource efficiency (water, minerals, utilities,waste). To date, Total’s suppliers are not deemed to include significant users of water, namely none are providing theGroup with raw agricultural products / by-products (that are by definition water intensive). This position will evolvedepending on the development of biofuels activities by the Group, as agricultural products are more exposed to waterrisks.

Water utilities at alocal level

Relevant,included

As part of its project feasibility studies, Total engages with local water utilities through dialogue and contractualagreements, to ensure the continuity of its access to local water resources. Water costs from water utilities are factoredinto risk assessments through the Long-Term Plan annual assessment, which anticipates OPEX rise due to higher watercosts. The Local Water Tool assessment also incorporates this parameter.

OtherNotevaluated

W2.8 Please choose the option that best explains why your organisation does not undertake a water-related risk assessment


Further Information

13 July 2017 16 / 31

Module: Implications

Page: W3. Water Risks

W3.1 Is your organization exposed to water risks, either current and/or future, that could generate a substantive change in your business, operations, revenue orexpenditure?

Yes, direct operations only

W3.2 Please provide details as to how your organization defines substantive change in your business, operations, revenue or expenditure from water risk

Any investment, sale or financial commitment is subject to different levels of decision-making based on financial thresholds. Financial expenditures associated with water-related risks are the indicator used by Total to define substantive change.Substantive change is defined as the amount of CAPEX involved in the particular project under analysis. Based on “financial significance” thresholds, the environmentalrisks will be assessed through different processes and undergo different levels of validation. These thresholds are segment-specific, but the general rule is that decisions onwater-related risks with minor CAPEX implications are taken at site level. Then, decisions with significant CAPEX implications are taken at branch level, while decisions withvery significant CAPEX implications will be discussed and approved by the Group’s executive committee.Different risks levels of water risk exposure have been defined for the projects reviewed by the Group’s executive committee (and branch committees), ranging from low risk(No competition for the resource, water not usable for anything else by future generations or available in unlimited quantities) to very high risk (Very large volumes of freshwater with usage conflicts in a watershed under severe water stress, in a country with low per capita income and very weak water supply infrastructures).As an illustration, EP activities have different significance thresholds as exploration is considered as a riskier activity than existing developments, due to the risk ofgenerating no return if exploration is unsuccessful. A project involving more than 10 USD million of CAPEX will therefore be considered as significant for exploration, whilethe threshold is set at 40 for development projects. The project will be considered very significant (and thus discussed at executive committee level) above 20 USD millionfor exploration, while the threshold is set at 80 for development projects.Hence substantive change is defined based on activity-specific CAPEX thresholds, and water-related CAPEX are discussed through this particular process. Due to thenature of Total’s activities, this approach to water risks related changes is applied to Total’s direct operations, where the vast majority of water risks are concentrated. It isalso applied to Total’s assets operated by third-parties.

W3.2a Please provide the number of facilities* per river basin exposed to water risks that could generate a substantive change in your business, operations, revenueor expenditure; and the proportion of company-widefacilities this represents

CountryRiverbasin

Number offacilities

exposed towater risk

Proportion ofcompany-widefacilities that

thisrepresents (%)

Comment

France Loire 1 Less than 1%The Donges refinery (part of the Refinery and Chemicals segment) has been identified as exposedto water-risks following its assessment through the Local Water Tool (LWT).

France Seine 1 Less than 1%The Grandpuits refinery (part of the Refinery and Chemicals segment) has been identified asexposed to water-risks following its assessment through the Local Water Tool (LWT).

13 July 2017 17 / 31

W3.2b For each river basin mentioned in W3.2a, please provide the proportion of the company's total financial value that could be affected by water risks

CountryRiverbasin

Financialreporting

metric

Proportionof chosenmetric thatcould beaffected

Comment

France Loire% globalproductionvolume

1-5

The Donges refinery accounts for 10,5% of Total’s global refined production. However, historical data showthat production is marginally affected by water-related risks. Taking an extremely conservative approach(forecasting a partial site closure on the driest months of the year), the proportion of Total’s refiningproduction that could be affected can been estimated at 2.7%. Hence the proportion of global production thatwould be affected should local water risks materialize is not significant.

France Seine 1-5

The Grandpuits refinery accounts for 5,9% of Total’s global refined production. However, historical data showthat production is marginally affected by water-related risks. Taking an extremely conservative approach(forecasting a partial site closure on the driest months of the year), the proportion of Total’s refiningproduction that could be affected can been estimated at 1.6%. Hence the proportion of global production thatwould be affected should local water risks materialize is not significant. Of note, the Grandpuits refinery hasbeen extended, including an enhanced water management plan (water recycling and rainwater harvest) inorder to specifically reduce water risks exposure (both water withdrawal and discharge). R&D studies areundergoing in order to deepen the water management efforts on this site even further.

W3.2c Please list the inherent water risks that could generate a substantive change in your business, operations, revenue or expenditure, the potential impact to yourdirect operations and the strategies to mitigate them

CountryRiverbasin

Risk driverPotentialimpact

Description ofpotential impact

Timeframe Likelihood

Magnitudeof

potentialfinancialimpact

Responsestrategy

Costs ofresponsestrategy

Details ofstrategy and

costs

France Loire

Physical-Rationing ofmunicipal water supplyPhysical-Seasonalsupply variability/Interannual variabilityRegulatory-Increaseddifficulty in obtainingwithdrawals/operationspermitRegulatory-Statutorywater withdrawallimits/changes to waterallocationReputational-Community oppositionOther: Higher waterprices

Plant/productiondisruptionleading toreduced output

100% of Donges’water supply isfrom municipalwater utilities. Incase of a verylow seasonalwater supply tolocal waterutilities, theDonges refinerymay experiencewater rationing,due tocompetition withlocal waterusers. Indeed,Total’s water use

1-3 years Probable LowInfrastructureinvestment

Investmentcosts in therange of 1-10million euroscould benecessary torely onalternativewater supply.This is notsignificant atGroup levelbut doesrepresent asignificantcost at sitelevel, due to

A study toidentifypotentialalternativewater supply(with residualwater) iscurrentlyongoing. Thecostestimateshave beenderived fromthis study.Otherresponsestrategies

13 July 2017 18 / 31

CountryRiverbasin




Magnitudeof


Responsestrategy



costs

locally competeswith human usesof potable water.Local potablewater costs arealso high.Moreover, waterdischarges areoperated in awater body withvery sensitiveecosystems.

stringentoperatingmargins.

include: •Engagementwithstakeholdersin the riverbasin •Increasedcapitalexpenditure• Promotebest practiceandawareness •Watermanagementincentives.

France Seine

Physical-Increasedwater stressRegulatory-Increaseddifficulty in obtainingwithdrawals/operationspermit

Plant/productiondisruptionleading toreduced output

Based on theGlobal WaterTool, theGrandpuitsrefinery hasbeen identifiedas being in awater stressedarea: its annualRenewableWater Supplyindicator(Projections for2025) has beenquantified in the500 to 1,000m3/person/yearrange. Thiscorresponds to awater scarcitycondition.(Source: WRI,Projections for2025). TheChampignygroundwaterreserves have

1-3 years Probable LowInfrastructureinvestment

Investmentcosts in therange of 1-10million eurosare beingassessed tofinance thesite’stechnicalimprovementson watermanagement,including theinstallation ofadditionalultrafiltrationunits. This isnot significantat Group levelbut doesrepresent asignificantcost at sitelevel, due tostringentoperatingmargins.

Total hasengaged withpublic policymakers overthe areawatermanagement.Theinvestmentcosts havebeenestimatedbased onequipmentandworkforcecosts. Otherresponsestrategiesinclude: •Engagementwithstakeholdersin the riverbasin •Increasedcapital

13 July 2017 19 / 31

CountryRiverbasin




Magnitudeof


Responsestrategy



costs

been constantlydecreasing andmight be furtheraffected byclimate change.Moreover,Total’s furtherdevelopmentprojects may beallocated equalor lowerdevelopmentpermits.

expenditure• Promotebest practiceandawareness •Watermanagementincentives.

W3.2d Please list the inherent water risks that could generate a substantive change in your business operations, revenue or expenditure, the potential impact to your supply chainand the strategies to mitigate them

CountryRiverbasin


Descriptionof potential

impactTimeframe Likelihood

Magnitude ofpotentialfinancialimpact

Responsestrategy


Details ofstrategy

and costs

W3.2e Please choose the option that best explains why you do not consider your organization to be exposed to water risks in your direct operations that could generate asubstantive change in your business, operations, revenue or expenditure


W3.2f Please choose the option that best explains why you do not consider your organization to be exposed to water risks in your supply chain that could generate asubstantive change in your business, operations, revenue or expenditure


W3.2g Please choose the option that best explains why you do not know if your organization is exposed to water risks that could generate a substantive change in your businessoperations, revenue or expenditure and discuss any future plans you have to assess this

Primary reason Future plans

Further Information

13 July 2017 20 / 31

Page: W4. Water Opportunities

W4.1 Does water present strategic, operational or market opportunities that substantively benefit/have the potential to benefit your organization?

Yes

W4.1a Please describe the opportunities water presents to your organization and your strategies to realize them

Countryor region

Opportunity Strategy to realize opportunityEstimatedtimeframe

Comment

Other:Company-wide

R&D

As a major Oil & Gas company, Total has an opportunity tolead water research and set industry best practices in this field.R&D offers the opportunity of economic and environmentalperformance improvements, via reducing water risks,decreasing water costs and thus improving business resilience.In order to realize this opportunity, a comprehensive researchprogram on water management (10M€ budget, about 20 fulltime researchers, worldwide collaborations with selecteduniversities and consortia) has been developed at the Grouplevel, to provide solutions to be implemented locally taking intoaccount the technical, economic, environmental specificitiesand to provide a local content to the benefit of stakeholders.Support to and collaboration with innovative start-upcompanies is also part of the strategy to provide more efficientand cost effective solutions to respond to local expectations.Initiatives and collaborations with other oil companies are alsopart of the strategy, implemented to test new technologiesunder real conditions, share and exchange with peersfacilitating progresses to both parties. Part of the researchactivity on water management is used to develop intellectualproperty and build a capability for differentiation.

>6 yearsThe water management research program is a keyaspect of the Group sustainable developmentresearch program.

Other:Company-wide

Improvedwaterefficiency

The improvement of water efficiency represents a significantopportunity of economic and environmental performanceimprovements for Total, via reducing water risks, decreasingwater costs and thus improving business resilience. Total hasimplemented several tools to benefit from water cost savings,especially in its Refinery and Chemicals activities. This isachieved through several water optimization actions, such asthe group-wide total water optimization guide and thedevelopment of the water reuse tool. Between 2013 and 2016,the Refining & Chemicals business segment partnered withOndeo Industrial Solutions (Suez group) in the ambitiousE4Water European project. Seven pilot research projects wereconducted at Total’s petrochemicals plant at the Normandyplatform. A €1.2 million budget was allocated to test threewater treatment processes (wastewater from the site’s water

>6 years

Total’s Refinery and Chemicals activities are themost water intensive (approximately 80% of theGroup’s total water withdrawal) and thereforeconcentrate most of the effort to improve waterefficiency.

13 July 2017 21 / 31

Countryor region


Comment

treatment plant, cooling water and cooling blowdown).Pertinent technologies were identified to reduce pollutants andwater consumption. These technologies could be installed,where necessary, to reduce the water footprint of facilities.

Other:Company-wide

Competitiveadvantage

As Total evolves in very competitive markets, differentiating itsproducts with an optimized environmental performance is aclear business opportunity for Total. Therefore, Total regularlyperforms new products’ lifecycle assessments over severalenvironmental indicators including water, which ensures theseproducts and their supply chain resilience. As a case study ofthis integration, in GRP several solar panel models are “cradleto cradle” certified. the Cradle to Cradle Certified ProductsProgram is a comprehensive product quality standard thatevaluates product design, manufacturing and sourcingpractices as well as corporate citizenship and ethics principles.This certification provides a comparative advantage to thesepanels and includes an assessment of products’ waterfootprint. As an indication of the financial implications of thisopportunity, the GRP related revenues were 2.5 billion USD in2016.

>6 years

The optimized water footprint of Total’s solardevices provides these products with acompetitive advantage in a very competitivemarket. In the MS segment, Total has developedits offering of environmentally optimized products.Indeed, the “Total Eco Solutions” internal labelonly features on products for which a life-cycleanalysis has demonstrated a reducedenvironmental impact (including water usereduction) compared to market standards.

Other:Company-wide

Improvedwaterefficiency

The exploration of water reuse opportunities in Total’s mostconsuming sites is done across all relevant businesssegments. In the MS segment for instance, Total explores thedevelopment of water recycling from car wash at petrolstations, in order to optimize its water efficiency, and ensurebusiness continuity in case of droughts. In some regions, cardry washing solutions is also considered to adapt to local waterstress conditions. A study to obtain a complete mapping andevaluation of opportunities for beneficial water reuse wasstarted at the end of 2016 (KERDOS).

>6 years

This topic has also been part of the E4Waterworking group, under several aspects: • Technicaland economical: Reduced cost and complexity fortreatment and discharge • Regulation /administration: Solution to water dischargechallenge • Social and environmental: Reducedfreshwater withdrawal; Improved local, nationaland international perception of project;Contribution to local economy, Improved access towater and sanitation.

Other:Company-wide

Improvedcommunityrelations

Acceptability is a key aspect of Total’s projects, especially inthe EP and RC segments. Total’s ambition in this respect is togenerate a net positive water impact is being generated forlocal communities where possible, hence lowering the risk oflocal stakeholders’ conflicts. Yemen is a case study, as Totalprovides 300-1,000 m3 of freshwater/day to local communities.More broadly, Total is committed to be the sustainable energymajor, including water resources management at a local level.

Current-upto 1 year

Total has also developed several localpartnerships with NGOs (e.g. GIZ in Uganda, inorder to support local communities waterresources protection).

Other:Company-wide

Competitiveadvantage

The risks associated with water management are anticipatedthrough the Long-Term Plan (LTP), which is a prospectiveexercise undertaken annually. It includes waterproduction/injection/discharge analysis over the next 10 years.It analyses the CAPEX risks associated with watermanagement, notably taking into account potential changes inthe regulatory contexts to which the Group is exposed. From

>6 years

13 July 2017 22 / 31

Countryor region


Comment

an investor’s point of view, this prospective approach providesa competitive advantage to the company in terms of riskmanagement.

W4.1b Please choose the option that best explains why water does not present your organization with any opportunities that have the potential to provide substantive benefit


W4.1c Please choose the option that best explains why you do not know if water presents your organization with any opportunities that have the potential to provide substantivebenefit


Module: Accounting

Page: W5. Facility Level Water Accounting (I)

W5.1 Water withdrawals: for the reporting year, please complete the table below with water accounting data for all facilities included in your answer to W3.2a

Facilityreferencenumber

CountryRiverbasin

Facilityname

Total waterwithdrawals

(megaliters/year)at this facility

How doesthe total

waterwithdrawals

at thisfacility

compare tothe last

reportingyear?

Please explain

Facility 1 France LoireDongesPlatform

3863About thesame

Donges’ platform water withdrawal has been quite stable compared to 2015,with an increase limited to +3.3% (3,738 in 2015). This site’s water metricsare consistently reported and monitored through the group-wide reportingsystem (HARPE). These water data are then integrated to the LWTprograms and EMS water management being deployed across priority sitesof the Group.

Facility 2 France SeineGrandpuitsrefinery

2434About thesame

Grandpuits’ refinery water withdrawal has been stable compared to 2015,with an increase of +2,6% (2,373 in 2015). These water data are thenintegrated to the LWT programs and EMS water management beingdeployed across priority sites of the Group.

13 July 2017 23 / 31

Page: W5. Facility Level Water Accounting (II)

W5.1a Water withdrawals: for the reporting year, please provide withdrawal data, in megaliters per year, for the water sources used for all facilities reported in W5.1


Freshsurfacewater

Brackishsurfacewater /

seawater

RainwaterGroundwater(renewable)

Groundwater(non-

renewable)

Produced /process

water

Municipalwater

Wastewaterfrom

anotherorganization

Comment

Facility 1 0 0 0 0 0 0 3863 0The Donges refinery only relies onmunicipal water for its water supply.

Facility 2 0 0 303 1830 0 0 301 0

The Grandpuits refinery primarilyrelies on the Champignygroundwater, and has increased itscapacity to harvest rainwater.

W5.2 Water discharge: for the reporting year, please complete the table below with water accounting data for all facilities included in your answer to W3.2a


Total waterdischarged

(megaliters/year) atthis facility

How does thetotal water

discharged atthis facility


year?

Please explain

Facility 1 3022 About the sameThe Donges platform has had a stable total water discharge volume between 2015 and 2016: 3,109megaliters were discharged in 2015 (-2.8% in 2016).

Facility 2 1553 HigherThe Grandpuits refinery has increased its water discharge volume in 2016 compared to the previousyear by 19.8% (1,296 in 2015). This is due to a higher local rainfall, together with a lower rate in thesite’s residual water recycling.

W5.2a Water discharge: for the reporting year, please provide water discharge data, in megaliters per year, by destination for all facilities reported in W5.2


Freshsurfacewater

Municipal/industrialwastewater

treatment plantSeawater roundwater

Wastewaterfor another

organizationComment

Facility 1 3022 0 0 0 0The breakdown of sites’ water discharge by destination is part ofthe Group’s environmental indicators reported through theHARPE.

Facility 2 1553 0 0 0 0The breakdown of sites’ water discharge by destination is part ofthe group’s environmental indicators reported through theHARPE.

13 July 2017 24 / 31

W5.3 Water consumption: for the reporting year, please provide water consumption data for all facilities reported in W3.2a


Consumption(megaliters/year)

How doesthis

compareto the lastreporting

year?

Please explain

Facility 1 841Muchhigher

The Donges refinery has significantly increased its water consumption volume in 2016 compared to the previousyear by 33.7% (629 in 2015). This is due to the activity restart in 2016, following the site’s partial maintenanceclosure in 2015.

Facility 2 882 Lower

The Grandpuits refinery has decreased its water consumption volume in 2016 compared to the previous year by18.1% (1,077 in 2015). Grandpuits’ refinery has been extended, including an enhanced water management plan(water recycling and rainwater harvest) in order to specifically reduce water risks exposure (both waterwithdrawal and discharge).

W5.4 For all facilities reported in W3.2a what proportion of their water accounting data has been externally verified?

Water aspect%

verificationWhat standard and methodology was used?

Water withdrawals-total volumes

76-100

As part of Total’s reporting external verification process, the sites’ environmental reporting is audited every year based on arepresentative sample of sites. Therefore, all of Total’s water accounting is audited every year as part of its public reportingprocess, including the two sites identified as facing water risks. Both Donges and Grandpuits were subject to site audit withinthe last 3 years. In 2016, this audit was conducted by EY.

Water withdrawals-volume by sources

76-100Water withdrawals by sources is part of the water accounting audit process conducted in 2016 by EY over the Group’s entireenvironmental reporting system. This audit was based on a representative sample of sites, thus including the two sites identifiedas facing water risks. Both Donges and Grandpuits were subject to site audit within the last 3 years.

Water discharges-total volumes

76-100The total volume of freshwater discharge is part of the water accounting audit process conducted in 2016 by EY, thus includingthe two sites identified as facing water risks. Both Donges and Grandpuits were subject to site audit within the last 3 years.

Water discharges-volume bydestination

76-100The freshwater discharge by destination indicators (freshwater discharged in freshwater bodies, in seawater, in municipalnetworks) were part of EY’s audit process in 2016. Both Donges and Grandpuits were subject to site audit within the last 3years.

Water discharges-volume by treatmentmethod

Not verified This indicator was not part of EY’s audit process in 2016.

Water dischargequality data- qualityby standard effluentparameters

76-100The total volume of hydrocarbons in water discharge (both onshore and offshore), over which Total has taken publiccommitments, were part of EY’s audit process in 2016. Both Donges and Grandpuits were subject to site audit within the last 3years.

Water consumption-total volume

Not verified This indicator was not part of EY’s audit process in 2016.

13 July 2017 25 / 31

Module: Response

Page: W6. Governance and Strategy

W6.1 Who has the highest level of direct responsibility for water within your organization and how frequently are they briefed?

Highest level of directresponsibility for water

issues

Frequencyof briefings

on waterissues

Comment

Board of individuals/Sub-set ofthe Board or other committeeappointed by the Board

Scheduled-annual

As part of the CORISK process, all new projects (acquisitions, sales, commitments) above a certain financialthreshold are screened upon numerous sustainability parameters, including the level of water risks. TheCORISK process is thus activated very frequently, as significant projects are regularly analyzed across the yearand considers risks in the long term when relevant. The risks associated with water management are alsoanticipated through the Long-Term Plan (LTP), which is a prospective exercise undertaken annually. It includeswater production/injection/discharge analysis over the next 10 years. It analyses the CAPEX risks associatedwith water management, notably taking into account potential changes in the regulatory contexts to which theGroup is exposed. The annual Environment Performance review is also an occasion for COMEX to verify Watermanagement processes and performances.

W6.2 Is water management integrated into your business strategy?

Yes

W6.2a Please choose the option(s) below that best explains how water has positively influenced your business strategy

Influence of water on businessstrategy

Please explain

Establishment of sustainabilitygoals

Total has developed internal metrics and targets internally so that its business strategy aligns with current and future waterchallenges. The public targets related to effluent water quality illustrates this commitment, and are transparently disclosed inthe company’s public disclosure to its stakeholders. Total is proactively committed to incorporating UN’s SustainableDevelopment Goals into its activities. This provides continuity and transparency to Total’s business and environmentalstrategy.

Establishment of a clear waterstrategy

Total’s water strategy and goals are clearly stated in its public disclosure and drive its environmental managementapproach, and thus embedded in its business strategy. Due to the nature and the high level of public scrutiny over itsactivities, defining a robust strategy on the preservation of natural resources including water is essential. As an outcome ofthis influence, Total operates with a clear understanding, management, performance monitoring and improvement of itsrisks exposure and impacts on local water resources and their quality.

Introduction of water managementKPIs

Total has developed internal group-wide metrics and targets so that its business strategy aligns with water stewardship. Thetargets related to effluent water quality illustrates this commitment, and are transparently disclosed in the company’s publicdisclosure to its stakeholders. The main public KPI monitored by Total is the total group-wide fresh water withdrawal.Internally, Total also monitors three KPIs: withdrawal, discharge and consumption (aggregated and at site level). In total, theHARPE internal reporting system currently monitors (where relevant) more than 100 water indicators, both quantitative and

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Influence of water on businessstrategy

Please explain

qualitative.

Water resource considerationsare factored into location planningfor new operations

Water-related risks are systematically evaluated as part of projects’ environmental impact assessment in their design phase,in order to evaluate potential water risks and impacts on projects. In parallel to this process, the prefeasibility and feasibilitystudies evaluate technical feasibility (local water availability to meet the project needs), water costs and water-relatedbudget (CAPEX, OPEX). As an outcome of this influence, Total has the integrated this aspect to project planning, to allowfor an optimal risk management strategy in order to reduce its risks and impacts.

Water resource considerationsare factored into new productdevelopment

In the context of new product development, especially in the GRP segment, products’ water footprint is evaluated to informTotal’s strategic choices. Total has for instance conducted a life-cycle analysis of several solar panel models, including thedistribution of their water footprint along their value chain (complying with the ISO 14046 standard). Several models are also“cradle to cradle” certified. In the MS segment, Total has developed its offering of environmentally optimized products.Indeed, the “Total Eco Solutions” internal label only features on products for which a life-cycle analysis has demonstrated areduced environmental impact (including water use reduction) compared to market standards. This approach allows theseproducts to be adapted to water-constrained conditions and hence to align Total’s strategy with environmental challenges.

W6.2b Please choose the option(s) below that best explains how water has negatively influenced your business strategy

Influence ofwater onbusinessstrategy

Please explain

Increasedinsurancecover

In order to comply with local regulations and better anticipate water risks, Total has increased its capital expenditure in this area. The crucialimportance of fresh water supply continuity, the strict internal rules on water discharge quality and the necessity to minimize Total’s impact onlocal water resources have generated significant investments. Total has to integrate these higher capital expenditures in its strategic decisionsand business strategy. The large CAPEX at the Djeno plant in Congo, the expenditures related to Grandpuits refinery’s enhanced watermanagement plan illustrate the CAPEX impact of water-related risks in 2016 for Total. These expenditures can be considered as an outcomeof water risks’ influence on Total’s business strategy.

W6.2c Please choose the option that best explains why your organization does not integrate water management into its business strategy and discuss any future plans to do so


W6.3 Does your organization have a water policy that sets out clear goals and guidelines for action?

Yes

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W6.3a Please select the content that best describes your water policy (tick all that apply)

Content Please explain why this content is included

Publicly availableCompany-widePerformance standards forsupplier, procurement andcontracting best practiceCommitment to customereducationIncorporated within groupenvironmental, sustainability orEHS policyAcknowledges the human right towater, sanitation and hygiene

Total’s water policy and performance across the entire Group are part of its annual disclosure. It is publicly available in itsRegistration Document which covers the entire scope of its activities. Water management is part of the Group’senvironmental framework, which incorporates following core principles for action: identification of priority sites, global riskmanagement and impacts on water resources in the EMS, monitoring and integration of changes. In addition to the water indicators monitored internally, Total’s policy sets publicly disclosed performance standards beyond compliance with localregulations, with strict targets on the hydrocarbon content of its water discharge. Total’s water policy is a central aspect of thecompany’s EHS policy. The Group’s R&D roadmap has a specific focus on optimizing water management and identifying thetechnologies to meet production targets. Total’s purchasing fundamental principles explicitly mention the “efficient use ofnatural resources" as a requirement for suppliers. Total also refers to ISO14001 (286 sites certified in 2016), whichincorporate sustainable procurement and performance standards for suppliers. Regarding customer education, Total isheavily focused on energy efficiency and greenhouse gases reduction. However, at customer level, Total engages on waterissues where relevant: at petrol stations, in France (gradually expanding to Europe) the water consumption of car washingdevices is subject to customer education.

W6.4 How does your organization's water-related capital expenditure (CAPEX) and operating expenditure (OPEX) during the most recent reporting year compare tothe previous reporting year?

WaterCAPEX(+/- %

change)

WaterOPEX(+/- %

change)

Motivation for these changes

+57 +13

These are estimates from operational data, as the CAPEX specifically related to water cannot always be isolated. Based on Total’s site-specific tracking of CAPEX, it can be estimated that the water related yearly CAPEX has increased by 57% in the RC segment (6.7 USDmillion in 2015 vs 10.5 in 2016). This has mainly occurred at the Feyzin and Normandy refineries. Of note, some large ad-hoc water-related CAPEX in the EP segment (such as the Djeno water treatment project) are not included in the 2016 figure to allow a year-on-yearcomparison. Water-related OPEX’ estimates are based on the RC segment and on the two most recent onshore EP sites only. The rest ofthe EP sites are considered to have stable water-related OPEX. It has been estimated that these expenses raised by 13% in 2016, due tothe start of the Incahuasi plant, and the water treatment costs at the Shetland Gas Plant. These expenditures are not significant in theother segments.

Further Information

13 July 2017 28 / 31

Page: W7. Compliance

W7.1 Was your organization subject to any penalties, fines and/or enforcement orders for breaches of abstraction licenses, discharge consents or other water andwastewater related regulations in the reporting year?

Yes, not significant

W7.1a Please describe the penalties, fines and/or enforcement orders for breaches of abstraction licenses, discharge consents or other water and wastewater relatedregulations and your plans for resolving them

Facilityname

Incident Incident description

Frequencyof

occurrencein

reportingyear

Financialimpact

Currency Incident resolution

DongesPlatform

Fine

On the 5th of April 2016, the pipe connecting theDonges refinery to the Vern-sur-Seiche depothas been damaged due to earthwork beingcarried out in the area. This resulted inapproximately 400m3 of vegetal oil methyl esterbeing spilled in the local environment.

1 1500 EUR(€)

Despite not being responsible of thedamage, Total proactively collaboratedwith local authorities to limit the spill’simpact on the local environment andallow site remediation. The fine waspurely procedural.

Port ArthurRefinery

FineThe Port Arthur refinery (Texas) received a finefor exceeding the permitted daily effluent limits(suspended solids and cyanides).

1 24000 USD($)Total has managed this fine andconducted the necessary correctiveactions.

Total EPAngola

Fine Three offshore oil splills that occured in 2015. 1 0 USD($)

The 800,000 USD fine from MinAmb(Angola’s environment ministry) isgoing to be contested in court by TotalEP Angola in 2017. Therefore, no finehas been paid yet in this case.

TotalPuerto Rico

Fine Poor wastewater quality in 2011. 1 345000 USD($)

The modification of the wastewaternetwork was done in 2016, in order toimprove Total Porto Rico’s wastewaterquality.

TotalCameroun

Enforcementorder

Lack of Wastewater discharge license. 2 0The resolution of this issue is currentlyongoing.

AS24Enforcementorder

Poor wastewater quality. 1 0Deep cleaning of the separator,changing of the filter cell.

W7.1b What proportion of your total facilities/operations are associated with the incidents listed in W7.1a?

1%

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W7.1c Please indicate the total financial impacts of all incidents reported in W7.1a as a proportion of total operating expenditure (OPEX) for the reporting year. Pleasealso provide a comparison of this proportion compared to the previous reporting year

Impact as % of OPEX Comparison to last year

0 No change

Further Information

Page: W8. Targets and Initiatives

W8.1 Do you have any company wide targets (quantitative) or goals (qualitative) related to water?

Yes, targets and goals

W8.1a Please complete the following table with information on company wide quantitative targets (ongoing or reached completion during the reporting period) and anindication of progress made

Category oftarget

Motivation Description of target Quantitative unit of measurementBase-lineyear

Targetyear

Proportionof target

achieved, %value

Water pollutionprevention

Riskmitigation

Total aims at maintaining the average hydrocarboncontent of its water discharges below 30 mg/l foroffshore sites

Other: % of sites that meet thetarget for the quality of offshoredischarges

2010 2020 100%

Water pollutionprevention

Riskmitigation

Total aims at maintaining the average hydrocarboncontent of its water discharges below 15 mg/l foronshore and coastal sites

Other: % of sites that meet thetarget for the quality of offshoredischarges

2010 2020 100%

W8.1b Please describe any company wide qualitative goals (ongoing or reached completion during the reporting period) and your progress in achieving these

Goal Motivation Description of goal Progress

Engagement withpublic policy makersto advancesustainable waterpolicies andmanagement

Waterstewardship

Total adopted this goal part of its commitment to beproactive on its management of natural resources.Success is measured through the participation andcompletion of collaborative initiative on this topic. Thisgoal has been achieved, as Total participated in theEuropean Commission Initiative E4Water between 2013and 2016. Total engages with public policy makers inorder to ensure the alignment of its activities with currentand future expectations from them.

Seven pilot research projects were conducted at Total’spetrochemicals plant at the Normandy platform. A €1.2million budget was allocated to test three water treatmentprocesses (wastewater from the site’s water treatmentplant, cooling water and cooling blowdown). Pertinenttechnologies were identified to reduce pollutants and waterconsumption. These technologies could be installed, wherenecessary, to reduce the water footprint of facilities. Theanalysis conducted by E4Water has allowed the

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Goal Motivation Description of goal Progress

identification of significant water reuse opportunities, whichcould allow a maximum of 40% consumption reduction forthe pilot site.

Other: Constantmonitoring of sites’exposure to waterrisks

Riskmitigation

Total has the internal goal to constantly monitor itsexposure to water risk and to assess its waterperformance, through the assessment of its globalactivities, and a specific focus on sites identified aspriorities. This is to ensure the resilience of its businessmodel. These assessments are made on an annual basis.

In 2016, Total achieved its internal goal by constantlymonitoring water performance. Consequently, the resultswere disclosed publicly in 2017, and were included in theLocal Water Tool program, to adapt to Total’s portfolioevolution. Total has planned the extension of its sitesassessments through the Local Water Tool, which will occurin 2017. Thirteen more sites have been identified asrelevant for the assessment and will be gradually assessedin 2017-2018.

W8.1c Please explain why you do not have any water-related targets or goals and discuss any plans to develop these in the future

Further Information

Module: Linkages/Tradeoff

Page: W9. Managing trade-offs between water and other environmental issues

W9.1 Has your organization identified any linkages or trade-offs between water and other environmental issues in its value chain?

Yes

W9.1a Please describe the linkages or trade-offs and the related management policy or action

Environmental issues

Linkageor

trade-off

Policy or action

Global warming fromfossil fuel burning

Linkage

The integration of hydropower as a source of electricity is a clear linkage between water and climate changemanagement. Total’s policy (group’s environmental charter) aims at managing its natural resources uses (includingspecifically water) and its impacts on these. Hydropower generates very limited GHG emissions to produce electricity, andconstitute the only form of electricity storage on a large scale. Its integration in Total’s electricity supply, where available,allows a reduction of the GHG emissions associated with its electricity consumption (scope 2). For instance, in the EPsegment, the new Martin Linge field in Norway is 100% powered by electricity coming from hydropower and thus have noassociated scope 1 and 2 greenhouse gases emissions.

Particle emissions andgreenhouse gasemissions

Trade-off

Certain activities related to water management generate volatile organic compounds (VOCs) emissions, especially watertreatment. Moreover, within the EP activities, the water reinjection process requires the consumption of gas and energy,thus directly or indirectly generating greenhouse gases emissions. The analysis of water treatment processes (conductedat the Gonfreville site using Total’s water reuse tool) has highlighted a potential impact transfers between a reduced water

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Environmental issues

Linkageor

trade-off

Policy or action

footprint opportunity and higher GHG footprint. Total manages this potential trade-off by conducting multi-criteria analysisof these technologies (including both water, GHG and VOCs emissions) in order to have a holistic approach to theseproblematics.

Biodiversity Linkage

Total’s water management has a direct impact on local aquatic ecosystems. The responsible management of surroundingwater sources and the constant monitoring of Total’s effluents is key to the preservation of local biodiversity on bothoffshore and onshore projects. Total manages this linkage by constantly monitoring the quality of its water discharge, inorder to minimize its impact on local biodiversity. For instance, the water treatment project implemented at the Djeno plantin 2016 allows an optimized impact on local ecosystems (notably local fish stocks, and other marine biodiversity). Withregard to marine biodiversity, the Total Foundation funds research programs undertaken to improve knowledge aboutmarine species and ecosystems and challenges related to their protection and enhancement. For the 54 projectssupported in 2016, the Foundation ensures the sharing of knowledge through awareness and education campaigns.Moreover, Total runs a unique set of riverine aquatic mesocosms dedicated to testing products’ potential impacts onaquatic ecosystems. This installation is quite unique in the world.

Further Information

Module: Sign Off

Page: Sign Off

W10.1 Please provide the following information for the person that has signed off (approved) your CDP water response

Name Job title Corresponding job category

Namita Shah Executive Vice President - People & Social Responsibility at Total Other C-Suite Officer

W10.2 Please indicate that your organization agrees for CDP to transfer your publicly disclosed data regarding your response strategies to the CEO Water MandateWater Action Hub

Note: Only your responses to W1.4a (response to impacts) and W3.2c&d (response to risks) will be shared and then reviewed as a potential collective actionproject for inclusion on the WAH website.

By selecting Yes, you agree that CDP may also share the email address of your registered CDP user with the CEO Water Mandate. This will allow the Hubadministrator to alert your company if its response data includes a project of potential interest to other parties using water resources in the geographies inwhich you operate. The Hub will publish the project with the associated contact details. Your company will be provided with a secure log-in allowing it to amendthe project profile and contact details.

No

CDP 2017 Water 2017 Information Request

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