Total Solutions Delivery

VeriFone Connect

Agenda

Product Knowledge – So you can speak about and demonstrate VeriFone wireless product successfully• Omni 3750 (Fixed Wireless) and

Wireless Variants• Vx 610 (Mobile Wireless) and Wireless

Variants• Focus on CDMA/GPRS• Later Seminar to focus on WiFi

Market and Industry Insights – Guidance on what sells where

VeriFone Connect Service Knowledge – So you can sell wireless now

Product Range

Countertop Wireless (CDMA/GPRS)• Stationary POS solution

• Power required

Transportable (WiFi)• Stationary within small area of

coverage– Power required

• Movable within a small area of coverage

– Battery operated

Mobile (CDMA/GPRS)• Use anywhere

• Battery operated

Omni 3740 / 3750 CDMA / GPRS

Omni 3740 / 3750WiFi

Vx 610WiFi

CDMA/GPRS

Phone Line Replacement• Dedicated POS Phone Line - reduce monthly costs• Lower Cost Alternative to DSL or Cable in single-lane

environments Ease or Eliminate Phone Line Contention

• Existing phone connection remains, but eliminates contention with other activities at a lower cost than a second phone line

Extended POS Service Area• Sidewalk Sales, Garden Department• Any POS location without easy access to a

phone jack Enhanced Speed of Service

• “Always On” during busy periodsOmni 3750

CDMA/GPRS“Dual-Comm”

Omni 3750/3740 Countertop Wireless

Omni 3750 Certifications

Carriers• Verizon, Sprint, Cingular

• AT&T Wireless is no longer a brand name

Processors• Class A

– GPRS / FDMS Nashville In Process – through Apriva Gateway

• Class B– CDMA/GPRS/WiFi - Vital available now

• In Process– Nova, Lynk, Paymentech

Vx 610 Portable Powerhouse

Portable Powerhouse Specifications

Industry Leading Performance• 200MHZ “ARM9” CPU

Highly Secure• Visa PED Approved• Industry Standard TCP/IP and SSL

communications• 1800ma, Lithium-Ion Battery

(160+) Txn’s Charge Broadband Wireless Modems

– Modular CDMA, GPRS and WiFi Integrated thermal printing

• 18lps, “Drop-in” Paper Loading• Full Size Paper Roll

ATM Style User Interface• 8x20 backlit graphics display

(128x64)

Self Contained Solution – No base Needed• On board 14.4kbps high speed

dial modem• On board RS232 port

4M memory Triple track MSR Optional SmartCard

• EMV Level I and II certified

Vx 610 Certifications

Carriers• Verizon, Sprint, Cingular• AT&T Wireless is no longer a brand name

Processors• Class A

– GPRS / FDMS Nashville In Process – through Apriva Gateway

• Class B– CDMA / Vital available now

• In Process– Nova, Lynk, Paymentech

State of POS

Forrester, April 2004. Large Retail Broadband

• 68% Currently Employ

• 29% Will add in next 2 years

Wireless Mobile Local/Wide Area• 35% Currently Employ

• 10% Piloting

• 26% Considering

• 29% No Current Plan

• Opportunity: – No Mention of Fixed Wireless?

Retail and Hospitality Portable Segments• “Pay at the Table” Restaurant Environments• Mobile retailers/service providers• Stadium vendors• Home “party” sales people• Cleaners, plumbers, movers• Limo drivers, taxis• Home delivery

Payments and Value Added Features• Offline Store and Forward of Transactions• Credit, Debit, EBT• Value Added Services

– Gift Cards, Pre-paid Phone Card Activation/Reload, Age Verification, Pre-paid Mastercard

Wireless Markets

Industry Insight

Technology• Old

– CDPD– Motient

• New– CDMA– GPRS– WiFi– Bluetooth

Security• Over the line .v. Over the Air• What is VPN• SSL

9.6 kbps

384 kbps(5 MHz)

WCDMAWCDMA

< 160 kbpsEDGEEDGEGPRSGPRS

< 60 kbpsGSMGSM

HSDPAHSDPA1.8 Mbps*(5 MHz)

HSDPAHSDPA3GPP Rel 57.2 Mbps***

(5 MHz)

Source: AT&T Wireless, SKT, Cingular, Samsung, Nokia, NTT DoCoMo and QUALCOMMNote: Peak data rates are “not to scale” and dependent upon different bandwidths

* Based on QUALCOMM’s 1st HSDPA chipset (MSM6275)** Based on QUALCOMM’s chipset (MSM 6800)*** Based on QUALCOMM’s 2nd HSDPA chipset (MSM6280)

Pea

k D

ata

Rat

e (M

ob

ile)

Commercial Availability200220012000 200520042003 200619951993

GSM 1x

WWAN Bandwidth in a Mobile Environment

2007

1xEV1xEVRel 0 (Data Optimized)

2.4 Mbps(1.25 MHz)

IS-95IS-951X1X

153.6 kbps(1.25MHz)

1xEV1xEVDO (Rel A) & DV

3.1 Mbps**(1.25 MHz)

14.4 - 64 kbps

1xEV1xEVFLO (Multicasting)

8-11.2 Mbps(6 MHz)

IMT-2000IMT-2000TechnologiesTechnologies

““Always on” Always on” packet datapacket data

connections”connections”

““Always on” Always on” packet datapacket data

connections”connections”

Path to Higher Peak Data Rates

Quick Facts on Networks

CDPD network is coming down. Mobitex networks are expensive and becoming less reliable.

New Packet Data Networks are more reliable and garner higher degree of support.

“CDMA2000 1x offers data speeds peaking at 144 Kbps with average data speeds in the 40-90 Kbps range, more than double the real speeds obtainable using GSM/GPRS systems.”

Andrew Seybold, 3G Wireless Systems Meet the Needs of U.S. Corporations Today!, June 2002

“CDMA2000 offers data rates that are more than twice that of GPRS and an increase in voice capacity of between 40 and 70 percent compared to cdmaOne.”

 Yankee Group, TDMA Carriers in Latin American Have many Technology Paths for Cellular Migration, January 2003

What is VeriFone Connect?

Purpose of VeriFone Connect

Provide support for clients who purchase Enhanced Communications products with peripheral products and services to deliver complete merchant solutions.

For You, this means instant access to a broad base of service technologies and providers without multiple contracts and multiple high dollar commitments.

Make delivery of the total solution flexible in structure, easy to integrate, convenient to use, and cost less than clients internally building third party relationships, interfaces, support, and billing systems.

For You, this means extensive reduction in organizational costs, setup time without giving up control over how your customer is ultimately serviced and supported.

Purpose of VeriFone Connect - More

Continue to develop total solution packages to support future advanced communications products. For Example: WiFi terminal with Wireless LAN Access Point, Router and DSL Service Bundle.

For You, this means easier growth into new revenue opportunities without extensive research and development costs. Solutions will be brought to you ready to customize and deploy.

Deliver the VeriFone Difference by providing complete solutions to you.

Saving You time and money required to support enhanced communications products while delivering the right customizations and controls.

Terminal Setup

All Terminals Require:• Radio Preparation – loading carrier profiles and firmware to

terminal through specialized servers and software tools– Each carrier is different

– Can’t move a terminal from one carrier to another

• Provisioning – collecting Radio Serial numbers from terminals and modules and communicating them to intended carrier

– Usually 3-5 days

Account Setup and Control

VeriFone CONNECT Wireless Accounts• Activation

– Ordering service from carriers and loading radio phone number and activation information to radio

– Maintain inventory of ready to run radios– Usually 3-5 days– Must load account information to radio or supply SIM card

• Suspension – Ordering a radio account suspended with no recurring charges

– 36 month agreements with 12 months of service commitment– Monthly periods

• Resumption– Ordering immediate restart of service after suspension

• Cancellation – Ordering immediate closing of a wireless account

– Contract terms are still in force

• Number Portability– Moving a radio to another account or an account to another radio

– Cut down on cancellations

Terminal Deployment

Standard Services• Terminal Setup• SoftPay Application Loading• Merchant Profile Loading – VeriCenter Supported• Kitting and 3 day Shipping to merchant

Customizable to fit your deployment requirements• Same day and next day shipping• Packaging and Kitting• Customized Box Toppers• Tailored messages• VeriCenter Integration• Bulk Shipping• Account Suspension• Multi-application loading

Merchant Installation and Training

Standard Services• Tele-training through call-in or Webinar

Optional Service• Individualized tele-training (e.g. any-time)

• On-Site Installation and training

• Custom web based training

Logistics and Terminal Management

Standard Services• Inventory tracking and reporting• Logistics tracking and management• Base application maintenance and upgrades• Wireless network connectivity diagnostics

Optional Services• Systems integration• Conversion programs• Equipment warehousing• Full coverage terminal protection plans for repair and

replacement

Help Desk

Standard Services• 2nd Tier telephone support 8A-5P Monday-Friday• Call case tracking and reporting• Generic branding, 800 number support• Covers Transport (Wireless Carrier and networking),

Hardware and software• Self Service Support and Authenticated Account Control

– Coming Soon!

Customizable Services• 24/7 Support• 1st Tier Support Available• All Facets are Brandable

Billing and Administration

Standard Services• Electronic Delivery of Summary and Detailed Account Billing

and Usage

• Monthly Support Reporting

Options to best suite your business• Real-time support dashboard and reporting

Ordering VeriFone Connect

OrderVeriFone

Deployment Facility

ISO Warehouse

Merchant

•Merchant Load•Resume Service

Suspend Service

•Merchant Load•Service Ready

Summary

With VeriFone Connect you can increase your wireless sales now!

Less headaches More time to focus on what you do best Trusted partner

VeriFone CONNECT

Future Bundles

Package: WiFi Bundle #1

WiFi Terminal Loading• Transportable Omni 3750 • Portable Vx610

VeriFone Customized Wifi Access Point• High End – Cisco, Nomadix• Medium - Netopia• Low End – Netopia, SonicWall

Package deployment, Installation, and Training Help Desk and Terminal Management Deployment and Logistics Management Billing and Administration

Available mid 2005

Why Use VeriFone Connect?

Time, Money, Control

Lower investment Faster time to market Easier integration Leverage our knowledge, experience and systems Leverage our relationships and commitments

Where can I learn more?

www.verifonezone.com www.verifone.com

VeriFone Connect in the News:

Retriever Payment Systems Uses VeriFone Vx 610 as Wireless Way to Pay at Reliant Park http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20050315005220&newsLang=en

Questions?

Steve McRaeDirector of Solutions DeliverySteve_McRae@VeriFone.comT: 916.267.4667