Torque Validation · Torque Validation For further information on the Mesa Labs Technical Services,...
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torque.mesalabs.com [email protected] 800.992.6372 or 303.987.8000 Closure Torque Analyzers Technical Services, Validation, and Support Scan for more information Factory Acceptance Testing (FAT) – A FAT protocol is completed by Mesa Laboratories, Inc., customer attendance is optional, prior to shipment of the unit. The standard FAT protocol will verify: System Information, Equipment Utilities, Equipment Alarms, Operator Controls, Control Screen Navigation, and Customer Container Testing. Any custom changes may be made to the FAT protocol by request and approval Installation and Operational Qualification (IOQ) – An IOQ protocol is completed by Mesa Laborato- ries, Inc., after the unit has arrived and has been installed at the customer facility. The Standard Ver- sion of the IOQ protocol will verify: Receipt of Manufacturer’s Documentation, System Information, Equipment Utilities, Equipment Alarms, SOP Verification, Operator Controls, Control Screen Naviga- tion, Operational Repeatability Verification, and Customer Container Testing. Any custom changes may be made to the FAT protocol by request and approval Standard Operating Procedure Generation – A Standard Operating Procedure customized for the customers’ requirements for use with the Sure Torque equipment. Torque Validation For further information on the Mesa Labs Technical Services, Validation, or Support, please contact [email protected] or dial (303) 987-8000 to speak with a representative. We look forward to con- tinuing to serve the cap testing industry and our loyal customer base.
Transcript of Torque Validation · Torque Validation For further information on the Mesa Labs Technical Services,...
800.992.6372 or 303.987.8000
Closure Torque AnalyzersTechnical Services, Validation, and Support
Scan for more information
Factory Acceptance Testing (FAT) – A FAT protocol is completed by Mesa Laboratories, Inc., customer attendance is optional, prior to shipment of the unit. The standard FAT protocol will verify: System Information, Equipment Utilities, Equipment Alarms, Operator Controls, Control Screen Navigation, and Customer Container Testing. Any custom changes may be made to the FAT protocol by request and approval Installation and Operational Qualification (IOQ) – An IOQ protocol is completed by Mesa Laborato-ries, Inc., after the unit has arrived and has been installed at the customer facility. The Standard Ver-sion of the IOQ protocol will verify: Receipt of Manufacturer’s Documentation, System Information, Equipment Utilities, Equipment Alarms, SOP Verification, Operator Controls, Control Screen Naviga-tion, Operational Repeatability Verification, and Customer Container Testing. Any custom changes may be made to the FAT protocol by request and approval
Standard Operating Procedure Generation – A Standard Operating Procedure customized for the customers’ requirements for use with the Sure Torque equipment.
Torque Validation
For further information on the Mesa Labs Technical Services, Validation, or Support, please contact [email protected] or dial (303) 987-8000 to speak with a representative. We look forward to con-tinuing to serve the cap testing industry and our loyal customer base.
Mesa Laboratories, Inc. offers a suite of professional services to maintain the Torqo (1502, 1590, 1600) and SureTorque (ST-Lab, ST-120, ST-S3, ST-120S, ST-Inline) closure torque testing systems in optimal operating condition. Our technicians and engineers will ensure accurate system setup, perform annual calibration and train your personnel to the correct operation and preventative maintenance. Ongoing support services are designed to maintain trouble-free operations.
Rev A - TQ Technical Services And Support – 28 March 2017
Professional Services
• Installation of torque tester and accessories• System validation, Installation and Operational Qualification (IQ/OQ)• On-site operator/technician training• Limited Statistical Process Control (SPC) software integration services• Calibration (ISO17025 accredited)
Initial System Installation and Setup
• In-house and on-site machine OR system evaluation and repair services for supported models
• Trade-In program for ALL Torque Tester brands and models• Upgrade Option for Torqo 1590 to 1600• Customized change part design (bases, clamps, chucks, etc.)• Bottle and closure system evaluation and testing services• Software development to accommodate unique test require-
ments• Standard System Validation, IQ/OQ/PQ• Statistical Process Control (SPC) and data acquisition soft-
ware consultation• FDA 21CFR part 11 compliance support
Consulting and Other Professional Services
• Email and phone technical support• Follow-On user training• Online support documentation and training resources• Preventive maintenance• SPC software upgrade as required• System re-validation• Discounted parts• Yearly calibration reminders
Technical Support Package
Regular calibration ensures that you’re getting the most accurate results which can greatly improve your ROI and avoid production loss and costly recalls. We recom-mend calibration be performed at least every 12 months. Our ISO17025 accredited calibration group confirms to the highest standards. We use NIST traceable dead weights/pulleys and conduct calibrations according to ASTM D10 and ISBT standards.
Calibration services will include:• Thorough inspection of your analyzer• Make sure it meets all original specs• Clean the analyzer and the area immediate around it• Inspect all tooling and accessories• Complete all paper work and certification documents including NIST Traceable Cer-
tificate• Review any questions with your operator(s)
Calibration & Repair
