Topic 5 Communication
Transcript of Topic 5 Communication
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Welcome to
Organizational Behavior
Communication Process[ ]
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What’s a Communication Process…???
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The communication process happens between the
sender and the receiver.
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The sender takes the message to be sent and encodes
it either through verbal or written methods.
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They pass the message through the determined
channel and then it is handed off to the receiver who
receives the message and decodes it.
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The process is hindered by noise or communication
barriers such as the perceived message.
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Feedback is the check on how successful we were in passing the correct message to the receiver.
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Study the graph to illustrate
the communication process….
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ReceiverSender
Message to be sent
Encoding message
Message received
Message decoding
Feedback
Chanel
Noise
The steps between a source and a receiver that result in
the transference and understanding of meaning
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As communication takes place, there are many parts to
the process.
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It begins with the sender initiating the message and
encoding it by translating the thought to the message.
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The message itself is what is communicated.
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What’s a Channel…
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The channel is the medium through which it travels –
writing, speaking, etc.
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The receiver, the person getting the message, then
decodes the message in order to make sense out of it.
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.
Anything that interferes with the message is called
noise.
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Feedback is information given back to the sender
from the receiver on their initial message.