Topic 4 Total Quality Management Concept in Infrastructure Session 08-09
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Transcript of Topic 4 Total Quality Management Concept in Infrastructure Session 08-09
Topic 4
Total Quality Management Concept in Infrastructure
Session 08-09
Matakuliah : S0902 – Manajemen Infrastruktur
Tahun : 2010
Bina Nusantara University
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Learning outcomes
Mahasiswa dapat menghubungkan
kualitas manajemen dalam pelayanan infrastruktur
Bina Nusantara University
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Mind Map ( Topic 4 )
Bina Nusantara University
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Contents
• Design for Infrastructure Service life
• Maintenance & Rehabilitation Strategies
• Dealing for another alternatives
Design for Infrastructure Service life
A product's service life is its
expected lifetime, or the
acceptable period of use in service
Design for Infrastructure Service life
Service life is different from a predicted life, or MTTF/MTBF (Mean Time to Failure/Mean Time Between Failures)/MFOP(Maintenance-free operating period).
Predicted life is useful such that a manufacturer may estimate, by hypothetical modeling and calculation, a general rule for which it will honor warranty claims, or planning for mission fulfillment.
Design for Infrastructure Service life
The difference between service life and predicted life is most clear when considering mission time and reliability in comparison to MTBF and service life.
Design for Infrastructure Service life
Provide by construction1. Pre-project2. Construction activities3. Project finalization4. Post Project
Planning use1. Program schedule updates2. Cost estimating updates3. Progress estimating procedure updates
Design useEvaluation of design assumptions,Material estimates,Cost estimates,Analyses methods, properties used,etc
Evaluation use1. Selection of evaluationsSections2. Scheduling of Measurement3. Relating measured to Performance and behavior
Maintenance use1. Scheduling and allocation of Maintenance Resources2. Development of Efficient Maintenance procedure
Design for Infrastructure Service life
1. Pre-project–Utilities–Materials acquisition and evaluation
–Contract preparation and tenders–Project organization–Specifications
Design for Infrastructure Service life
2. Construction activities– Construction progress– Actual quantities– Quality Control– Actual properties and geometries– Records– Actual costs
Design for Infrastructure Service life
3. Project Finalization–Final qualities and locations–Final costs–Records of special problems
Design for Infrastructure Service life
4. Post Project–Safety provisions ( signs, marking )
Maintenance & Rehabilitation Strategies
Strategies involved systematic identification
of available options, include :1. Do crisis maintenance only
2. Maintain the worst facilities first3. Perform opportunistic maintenance
when related work is scheduled4. Use pre-specified maintenance cycle
Maintenance & Rehabilitation Strategies
Strategies involved systematic identification of available options, include :5. Repair those components with the
highest risk of failure6. Use preventive maintenance7. Reduce the demand for wear and tear on
the facility8. Compare the economic advantages of
maintenance strategies
Maintenance & Rehabilitation Strategies
• Total Quality Management ( TQM ) ::
is a management philosophy
that seeks to integrate all
organizational functions to focus on meeting customer needs and organizational objective
Maintenance & Rehabilitation Strategies
• Quality Assurance ( QA ) ::
all planed actions necessary to provide adequate confidence that a product or service will satisfy given requirements for quality
Maintenance & Rehabilitation Strategies
• Quality Assurance ( QA ) ::
Scope ::• What do we want? ( planning and design )• How do we order it ? ( construction plan and
specifications )• Did we get what we ordered ? ( inspection,
sampling, and testing )• What if we don’t get what was ordered? ( reject,
penalty, marginal )• What if we get better than ordered ? ( Bonus? )
Maintenance & Rehabilitation Strategies
• Quality Control ( QC ) ::
stands for operational techniques and activities aimed both at monitoring a process and at eliminating causes of unsatisfactory performance
Maintenance & Rehabilitation Strategies
Quality Control ( QC ) :: Scope ::
• QC is method used to ensure the product / work will be accepted
• Contractors or suppliers impose a QC system of inspection and sampling and testing on themselves
• Without QC , a contractor or supplier doesn’t know whether a proper level of quality being achieved
• QC may not be specified by the agency , but is essential
Maintenance & Rehabilitation Strategies
• Total Quality Management ( TQM ) ::
is a management philosophy
that seeks to integrate all
organizational functions to focus on meeting customer needs and organizational objective
Maintenance & Rehabilitation Strategies
Total Quality Management Concepts ::1. Quality Strategy2. Customer orientation3. Employee involvement4. Process centered approach5. Problem solving tools
Maintenance & Rehabilitation Strategies
Total Quality Management Concepts ::6. Continuous improvement7. Benchmarking8. People orientation9. Life cycle Maintenance Plan
Dealing for another alternatives
For many years, civil engineering has dealt
with group of standard materials, including conventional steel, Portland Cement, Asphalt concrete, brick and pipe, glass, wood, and naturally occurring aggregates.
in the last century, a variety of new materials have been tried in various civil engineering project.
Dealing for another alternatives
New Material usage :1.CRCP Pavement ( continuously reinforced
concrete pavement ) 1950-Texas2. Corten Steel for building construction- 19703. Chemcrete asphalt concrete mixes -late 1970s4. Polymer applications in construction ( polymers,
cast polymer product, Polymer modified asphalt)5. Fiber Reinforced Plastics ( FRP )
Dealing for another alternatives
New Material usage :6. Geosynthetics materials - 1960
Dealing for another alternatives
1. Handling and diminishing resources2. Environmental Impact3. Energy related issue4. New Methods and material for infrastructure use5. Dealing with shrinking natural aggregate
resources6. Evaluating materials ( waste and reclaimed
materials )