Why Microsoft Dynamics AX

Engage customers on their terms.

Run dynamic operations to exceed customer expectations.

Expand into new markets and diversify your offerings.

Designed to help you

Engage customers on their terms

Technology trends are providing new ways to engage with your customers. According to a 2013 McKinsey survey, 83% of the organizations use social channels and 65% have solutions on mobile devices.

Let your customers shop the way they want. Offer services in the store, online, on the phone—or in combination—during a single purchase.

Give your customers a great shopping experience. Use purchase history, preferences, and other customer data to help them make decisions during the purchase process, online, in the store, or on the phone.

Keep your customers coming back. Nurture customer relationships by offering global customer loyalty programs, targeted pricing, promotion management, and wish lists.

Run dynamic operations

Running a dynamic business and gaining operational improvements have been business priorities for years, and according to the Gartner 2013 CIO survey, this year is no exception.

Give customers delivery options. Make it easy for customers to change shipping orders or processes with a few clicks.

Deliver on time and keep your customers up-to-date. An end-to-end view of your supply chain helps reassure your customers that they will get shipments on time.

Keep shipping costs low and offer better terms to customers. Visibility helps you optimize inventory across the supply chain and forecast accurately.

Expand rapidly

In 2013, McKinsey reported that emerging economies’ share of Fortune Global 500 companies will probably jump to more than 45% by 2025. That’s up from 5% in 2000 and 17% in 2010.

Go where your customers need you—fast. Add regional regulatory, compliance, and language support for your global customers by deploying Microsoft Dynamics AX on Azure.

Serve more customers. Increase your business footprint and maintain consistent business processes while minimizing security risk by deploying only the data and functionality that is required to new locations.

Develop new products and services that customers want. Act on information about what your customers bought and their feedback or complaints, combined with broader market data and trends.

What can you do to help your company succeed?

You’ll find plenty of support to carry out current directives and initiatives when you buy Microsoft Dynamics AXThis exciting platform is easy to adopt and extend at your organization’s own pace.

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