Top Management Message - TTK Prestige...4 TTK Prestige –Learning & Development Approach 1.a. L& D...

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Transcript of Top Management Message - TTK Prestige...4 TTK Prestige –Learning & Development Approach 1.a. L& D...

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Top Management Message 3

1. TTK Prestige - Learning & Development Approach 4

1.a. Learning & Development Mission 4

1.b. Learning Model 4

1.c. Competency Based Approach 4

1.d. Learning Advisory Councils 4

1.e. Focus On Implementation 5

1.f. Prestige Gurukul - Internal Facilitators 5

1.g. Nomination Process 5

2. Training Calender Overview 6

3. Program Catalogue 7

3.1. Internal Quality Auditors Training 8

3.2 Train The Trainer 8

3.3. "Lakshya" - Setting Performance Goals 9

3.4. Business Process Innovation 9

3.5 Introduction To TPM 10

3.6. Process Knowledge 10

3.7. ISO Awareness 11

3.8. PED Awareness 11

3.9. Safety Awreness 12

3.10. Problem Solving Skills 12

3.11. 5S & Visual Management 13

3.12. Shopfloor Discipline 13

3.13 Induction 14

3.14 Training Formats 15-16

3.15. List of Internal facilitators for manufacturing 18

Content Page No.

Contents

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TTK Prestige –Learning & Development Approach1.a. L& D Mission

Committed to achieve overall organisational success by building people capability

1.b.Learning Model At TTK Prestige , we would like our employees to experience learning every day through the seamless integration of following aspects:

On the job development (OJD): Every Supervisor is responsible for developing his subordinates by coaching and giving appropriate feedback on the job.

Class Room Training : Specific needs that can not be covered through OJD will be supplemented through classroom sessions. These are not simply lecture sessions but also connected to practical implementation.

Self Initiated Learning: Every employee owns the responsibility for one’s own learning .We also encourage them to share their learning with others.

1.c. Competency based approach

Functional Competencies

Job specific  competencies  that drive high-performance. They are often technical or operational in nature.

Behavioural Competencies

Behaviours that are necessary to achieve organisational objectives.

Leadership Competencies

The key attributes that are necessary to make leaders successful.

1.d. Learning Advisory Councils

HR and department heads partner through Learning Advisory Councils in order to

1 Identifying competency gaps

2 Developing L&D delivery mechanisms to address competency gaps

3 Continuous review & monitoring

On the job development

(70%)

Classroom Training (10%)

Self initiated learning (20%)

Functional

Behavioural Leadership

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1.e. Focus on Implementation

Our learning approach aims to facilitate Step by step learning which facilitates

• ProgressfromaSimpletocomplexsubject

• Implementthelearningsbeforenextprogram

1.f. Prestige Gurukul –Internal Facilitators

Our internal facilitators (Prestige Gurukul) play a significant role in developing our human resources .

Prestige Gurukul process of developing internal facilitators is as follows:

Nomination of suitable

employees as facilitators*

Skill building through Train

the Trainer

Co-facilitate with

experiencedtrainer

Facilitate alone

1.g. Nomination Process

Managers need to select appropriate program & Date from catalogue

Send e-mail to your HR Manager ( please refer details below )

E-mail confirmation from

HR

Monthly confirmation of HRBP during last

week of every month

List of HR Personnel

R. Krishnaraj :[email protected]

Hosur :Mr.Rajappa - [email protected]

Coimbatore-Mr N R Subramaniam - [email protected]

Karjan: Mr.Samir - [email protected]

Roorkee :Mr.Subodh - [email protected]

*EligibilityCriteriaforfacilitators:Thosewhohavesubjectmatterexpertiseandpassiontofacilitate

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Manufacturing Training Calendar Overview ( FY 2015-16)Quarter 1

Sl No Program Title Target Audience Facilitation Type of Competency April '15 May'15 June'15

1Internal Quality Auditor Training

Managers and Functional heads having direct or indirect responsibility on activities related to product quality and customer satisfaction

Internal Functional Roorkee

2 FMEA Employees from PD,QA, Mfg, maintenance , Tool Room etc, External Functional Hosur3 Train The Trainer Internal Facilitators External Leadership Hosur

4Lakshya- Setting Performance Goals

All people managers from manufacturing External Leadership Hosur Karjan

5Business Process Innovation

Managers /executives from different functions , who can drive Innovation in respective functions

External Leadership Bangalore

6 Safety Awareness All MEO Category from manufacturing Internal FunctionalCoimbatoreHosur

Quarter 2

Sl No Program Title Target Audience Facilitation Type of Competency July'15 Aug'15 Sept'15

1Business Process Innovation

People who drive innovation in their respective workplaces

External Leadership Bangalore

2Saksham - Induction Program

All new joinees of the company Internal FunctionalBangalore/Hosur

3 Introduction to TPM Employees from MEO Category Internal Functional Hosur Roorkee Karjan4 ISO & PED Awareness Employees from MEO Category Internal Functional Hosur Coimbatore September

5 Safety Awareness Employees from MEO Category Internal Functional Karjan Roorkee

HosurCoimbatore Karjan

65 S & Visual Management

Employees from MEO Category Internal Functional Hosur Hosur

7First Time Manager’s Program*

First level managers & people who transitioned to manager role for the first time

External LeadershipTo be decided

Quarter 3

Sl No Program Title Target Audience Facilitation Type of Competency Oct'15 Nov'15 Dec'15

1 Introduction to TPM Employees from MEO Category Internal Functional Hosur Hosur Hosur

2Saksham - Induction Program

All new joinees of the company Internal FunctionalBangalore/Hosur

3 ISO/PED Awareness Employees from MEO Category Internal Functional Karjan Hosur Hosur

4 Safety Awareness Employees from MEO Category Internal Functional RoorkeeCoimbatoreHosur

55 S & Visual Management

Employees from MEO Category Internal Functional Roorkee Karjan Roorkee

6 Process Knowledge Employees from MEO Category Internal FunctionalHosur Coimbatore

Roorkee Hosur

Karjan Hosur

7 Problem Solving Tools Employees from MEO Category Internal Functional Hosur Hosur Roorkee8 Shopfloor discipline Employees from MEO Category Internal Behavioural Hosur Hosur Coimbatore

9Executive Development Program*

Executives ( Executives/Engineers/Officers) based on selection criteria

External LeadershipTo be decided

10Management Development Program

Senior Managers and above External Leadership

Quarter 4

Sl No Program Title Target Audience Facilitation Type of Competency Jan'16 Feb'16 Mar'16

1 Introduction to TPM Employees from MEO Category Internal Functional Hosur Hosur

2Saksham - Induction Program

All new joinees of the company Internal FunctionalBangalore/Hosur

3 ISO /PED Awareness Employees from MEO Category Internal Functional Hosur Hosur

45 S & Visual Management

Employees from MEO Category Internal Functional Karjan

5 Process Knowledge Employees from MEO Category Internal Functional Hosur6 Problem Solving Tools Employees from MEO Category Internal Functional Hosur Karjan Karjan

7 Shopfloor discipline Employees from MEO Category Internal BehaviouralHosur Roorkee

Hosur karjan

Hosur

* Programs under development Program details are explained in following pages

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Quarter 1

Sl No Program Title Target Audience Facilitation Type of Competency April '15 May'15 June'15

1Internal Quality Auditor Training

Managers and Functional heads having direct or indirect responsibility on activities related to product quality and customer satisfaction

Internal Functional Roorkee

2 FMEA Employees from PD,QA, Mfg, maintenance , Tool Room etc, External Functional Hosur3 Train The Trainer Internal Facilitators External Leadership Hosur

4Lakshya- Setting Performance Goals

All people managers from manufacturing External Leadership Hosur Karjan

5Business Process Innovation

Managers /executives from different functions , who can drive Innovation in respective functions

External Leadership Bangalore

6 Safety Awareness All MEO Category from manufacturing Internal FunctionalCoimbatoreHosur

Quarter 2

Sl No Program Title Target Audience Facilitation Type of Competency July'15 Aug'15 Sept'15

1Business Process Innovation

People who drive innovation in their respective workplaces

External Leadership Bangalore

2Saksham - Induction Program

All new joinees of the company Internal FunctionalBangalore/Hosur

3 Introduction to TPM Employees from MEO Category Internal Functional Hosur Roorkee Karjan4 ISO & PED Awareness Employees from MEO Category Internal Functional Hosur Coimbatore September

5 Safety Awareness Employees from MEO Category Internal Functional Karjan Roorkee

HosurCoimbatore Karjan

65 S & Visual Management

Employees from MEO Category Internal Functional Hosur Hosur

7First Time Manager’s Program*

First level managers & people who transitioned to manager role for the first time

External LeadershipTo be decided

Quarter 3

Sl No Program Title Target Audience Facilitation Type of Competency Oct'15 Nov'15 Dec'15

1 Introduction to TPM Employees from MEO Category Internal Functional Hosur Hosur Hosur

2Saksham - Induction Program

All new joinees of the company Internal FunctionalBangalore/Hosur

3 ISO/PED Awareness Employees from MEO Category Internal Functional Karjan Hosur Hosur

4 Safety Awareness Employees from MEO Category Internal Functional RoorkeeCoimbatoreHosur

55 S & Visual Management

Employees from MEO Category Internal Functional Roorkee Karjan Roorkee

6 Process Knowledge Employees from MEO Category Internal FunctionalHosur Coimbatore

Roorkee Hosur

Karjan Hosur

7 Problem Solving Tools Employees from MEO Category Internal Functional Hosur Hosur Roorkee8 Shopfloor discipline Employees from MEO Category Internal Behavioural Hosur Hosur Coimbatore

9Executive Development Program*

Executives ( Executives/Engineers/Officers) based on selection criteria

External LeadershipTo be decided

10Management Development Program

Senior Managers and above External Leadership

Quarter 4

Sl No Program Title Target Audience Facilitation Type of Competency Jan'16 Feb'16 Mar'16

1 Introduction to TPM Employees from MEO Category Internal Functional Hosur Hosur

2Saksham - Induction Program

All new joinees of the company Internal FunctionalBangalore/Hosur

3 ISO /PED Awareness Employees from MEO Category Internal Functional Hosur Hosur

45 S & Visual Management

Employees from MEO Category Internal Functional Karjan

5 Process Knowledge Employees from MEO Category Internal Functional Hosur6 Problem Solving Tools Employees from MEO Category Internal Functional Hosur Karjan Karjan

7 Shopfloor discipline Employees from MEO Category Internal BehaviouralHosur Roorkee

Hosur karjan

Hosur

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Program Content

Internal Quality Auditors Training

Train the Trainer

Content

•ISO9001,PED97/23/EC

•Qualitymanagementprinciples

•Auditing:Types/phases

•AuditorattributesInvestigationandConclusions

•Raising&closingofNon-Conformities

•ClosingofNon-Conformities

Method

•Classroomsessions

•Individual/Syndicateexercises

•MockAudit

Learning Effectiveness measure

Audit reports and Audit methods assessments during internal audits carried out by the participants Writtentestattheendoftheprogramexamination.

Target Participants

Employeeswho are having direct or indirect responsibility on handling of various activities which will impact product quality and customer satisfaction.

Duration 2 days

ObjectiveToenhancetheKnowledgeandSkilloftheParticipantstoperformtheaudit,andwritingtheauditreport.

ObjectiveDevelop a pool of internal facilitators who will contribute to functional & behavioural trainings

Content

•TrainingDevelopmentProcess

•Deliverymethods

•Adultlearningmethods

•TrainerCoreCompetencies

Method

•Classroomsession

•Demonstration

•Activities

Learning Effectiveness measure

Theparticipantsacquire/enhancecapabilitytotrain&contributetointernaltraining

Target Participants

•EmployeeswhohavetobedevelopedasInternalfacilitatorAlreadyhavesubjectmatterexpertise

•HavepassiontofacilitateHavethebasicabilitytomakepresentation&influenceothers

Duration 3 Days

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Lakshya - setting performance goals

ObjectiveFacilitate the understanding of goal setting among frontline managers in order to achieve effective cascading of organisational objectives

Business process innovation

Objective•CreateawarenessontheprocessofSystematicInnovation

•BuildingSkillsforinnovationopportunityidentification

Content

•OverviewofPerformancemanagement

•Needforgoalsetting

•Setting“SMART”goals

•Practicewriting“SMART”goals

Method

•Classroomsession

•Demonstration

•Activities

Learning Effectiveness measure

The quality of the goals set by participants FY 2015-16

Target Participants•Frontlinemanagers/supervisors

•Thosewhohavepeoplemanagementresponsibilities(ReporteesarealsoatMEOcategory)

Duration 8 hrs

Content

•Ideation,InventionandInnovation•TRIZcreativityIntroductorytechniques•TypesofInventive•Opportunities,InnovationOpportunityIdentification•AbstractionandAnalogyThinking•IdealScenarioThinking•ContradictionThinking–Identifyandresolvecontradictions•SystemsThinkingNetwork•ExpressFailureAnalysis•ResourceThinking

Method

•Classroomsession

•Demonstration

•Activities

Learning Effectiveness measure

Group Project presentations by partcipants

Target Participants Managers/executivesfromdifferentfunctionswhocandriveInnovationinrespectivefunctions

Duration 16 hrs

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Introduction to TPM

ObjectiveTo improve the participant’s knowledge on TPM

Process Knowledge

ObjectiveTo improve participants understanding on importance of process engineering to meet customer needs

Content •HistoryofTPM

•Need

•TPMConcept

•8Pillars

Method •Classroomsession

•Quiz

•Videos

Learning Effectiveness measure Test at the end of program

Target Participants •Officers

•Executives

•Engineers

•AMs(Needbased)

Duration 1 Day

Content •Thelinkagebetweenprocessengineering&Whatfinalcustomerswants

•Developingaprocess

•Implementingprocesses

•MonitoringProcess

•KeymanufacturingprocessstepsatTTK&importanceofthemwithexampleofmanufacturingprocessofapressurecooker

Method •Classroom

•Groupactivities

•Walkthroughtheplant

•Quiz

Target Participants •Officers

•Executives,

•Engineers

•AMs(Needbased)

Learning Effectiveness measure Test at the end of the program

Duration 8 hrs

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Content •Thelinkagebetweenprocessengineering&Whatfinalcustomerswants

•Developingaprocess

•Implementingprocesses

•MonitoringProcess

•KeymanufacturingprocessstepsatTTK&importanceofthemwithexampleofmanufacturingprocessofapressurecooker

Method •Classroom

•Groupactivities

•Walkthroughtheplant

•Quiz

Target Participants •Officers

•Executives,

•Engineers

•AMs(Needbased)

Learning Effectiveness measure Test at the end of the program

Duration 8 hrs

ISO Awareness

ObjectiveBuildingAwarenessonISO9001:2008,QualityManagementSystems

PED Awareness

ObjectiveTo provide Pressure Equipment Device legal requirements as a tool for business improvement.

Content •OriginsofIS9001

•QualityManagementprinciples•QMSrequirements•Documentationrequirements•Managementresponsibility•ResourceManagement•Measurement&Monitoring

Method •Classroomsessions

Target Participants •Officers•Executives•Engineers•AMs(Needbased)

Learning Effectiveness measure Test at the end of program

Duration 8 Hours

Content •EuropeanLegalRequirementsforPressureEquipment•ApplicableLegalrequirementsforPressureCookers•ConformityAssessmentTables•ConformityAssessmentModules•EssentialSafetyrequirements(ESR)•HazardAnalysis•CEMarking•DeclarationofConformity

Method •Classroomsessions•Targetparticipants

Target Participants •Officers/Engineers

•Executives

•Asst.ManagersandManagers

Learning Effectiveness measure Test at the end of program

Duration 8 Hours

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Safety Awareness

ObjectiveTo improve participants awareness on safety

5S & Visual management

ObjectiveTo sensitise participants on the importance of 5S& Visual management

Content •Typesofhazards•Understandingandactionsonhazardcontrols

Method •Classroomsessions•Safetypatrolling•Safetymappingofmachines

Target Participants •Officers•Executives•Engineers•AMs(Needbased)

Learning Effectiveness measure Countermeasures implementation at workplace on safety

Duration 2 days (one day class room followed by practical session after 1 week)

Content •Historyof5S•Whatis5S•Methodologyof5S•Visualmanagementmeasures

Method •Classroom•Activities

Target Participants •Officers

•Executives

•Engineers

•AMs(Needbased)

Learning Effectiveness measure •5Sauditbytheparticipanttootherparticipantarea

•Thetrainerwillassestheskill

•Thisactivitywillbeconductedafter45daysofclassroom

Duration 2 days

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Problem solving skills-7 QC tools & why -why analysis

ObjectiveTo equip participants with fundamental concepts required for problem solving

Shop floor discpline

ObjectiveTo sensitise participants the need for following discipline at shop floor

Content •7QCtools-howandwhentoapply•Thepurpose,methodandapplicationofwhy-whyanalysis

Method •Classroom•Activities•Casestudies

Learning Effectiveness measure •Presentationofaproblem-withapplicationof7QCtools&why-whytotrainer and co-participants

•Theassestheskill

•Thisactivitywillbeconductedafter45daysofclassroom

Duration 2 days

Content •Whatisdiscipline&indiscipline•Misconducts•Howtoenforcediscipline•Overviewoffactories•Standingorfers•Selfdisciplinemethods

Method Class room training

Target Participants •Officers

•Executives

•Engineers

•AMs(Needbased)

Duration 8 hours

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Saksham –Induction Program

Objective•EffectiveassimilationofnewlyinductedemployeesintoTTKPrestige.

•Facilitatesmoothtransitiontorespectiveroles

•Improveemployeesatisfactionofnewemployeesbyaddressingsettlingdownissues

Content •FunctionspecificinductionbyrespectiveHOD•TTKPrestige–BusinessOverview•HRpolicies,Procedures•Overviewofdifferentfunctions•InteractionwithSeniorLeaders•Visittoplant

Method •ExplanationbydifferentHODs•Interactions

Target Participants All MEO category employees up to Sr Manager Level

Duration 24 Hours

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S.No Training Delivery Rating Remarks

1 Extentoftrainerclarificationtheobjectivesofthe module

2 Level of trainer’s interaction

3 Extenttowhichthetrainersatisfactorilyanswered your questions

4 Extenttowhichtrainerwasabletohelpyoulearnthroughactivitiesandexercises

5 Extendtowhichtrainer’spaceofconductingthe session comfortable for learning

6 How do your rate the overall ability of the trainer ?

Content

7 Level of relevance of content to your job?

8 Towhatextentcanyouutilizethelearningfromthislearningexperienceinyourreallife?

9 Extenttowhichthecontentwasclear&organizedlogically

Facility

10 Extenttowhichtrainingvenuewascomfortable

11 Level of satisfaction of food

12 Were the timings appropriate for today's session

Additional Feedback: (You may use other side of the page too)

Training Feedback

Course Title :

Date :

Venue :

Facilitator(s) :

Name (Optional) :

TTK Prestige LimitedHuman Resources

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1 My Key learning from this program ?

2 SMARTgoalthatIwillimplement-atleastonekeylearning(Specific,Measurable,Achievable,ResultFocused,Time bound )

3 Timeline to accomplish the above activity

4 Immediatesupervisor'scomments(Uponcompletionoftheactivity)

DearParticipant,

We request you to identify key learning from the training you attended and implement the learning in your day to day work. Identify at least one idea that you will implement after this program.

Learning Implementation Plan

Course Title :

Date :

Venue :

Facilitator(s) :

Name,EmployeeNo.

& Department :

TTK Prestige LimitedHuman Resources

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Train the trainer for internal facilitators Manufacturing LAC in progress

Participants of "Lakshya" setting performance goals Business Process Innovation Program

Mr. Chandru Kalro , MD inuagurating Prestige Gurukul

Mr. Ramesh Bhaskar Rao, VP-operations addressing the participants

Closing session of Train The Trainer by Mr.Shankaran Director-Corporate Affairs

Mr. H.T.Rajan, CMO inuagurating Prestige Gurukul

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Functional Knowledge Functonal Skills Behavioural

Sl.No Name DesignationIntroduction

to TPM

Process

KnowledgeISO/PED

AwarenessSafety

Awareness

5 S Visual

Management

Problem Solving

Tools

Shopfloor Discipline

1 Mr. Namasivayam. E.Manager

Production

2 Mr. Saravana Kumar. R.Sr Manager-

SHE & TPM

3 Mr. Sivaraman. S.Asst Manager-

Maintenance

4 Mr. Viswanath Shenoy. B. Sr. GM-QA

5 Mr. Rajaram. K. Manager-QC

6 Mr. Ramesh Baskar Rao Vice President - Operations

7 Mr. Sanjeev Pai. B.Sr. GM -

Maintenance & Projects

8 Mr. Senthilkumaran. S.Manager

Production

9 Mr. Gurumurthy. B.N. Sr Manager-QA

10 Mr. N Raghuraman Sr Manager Materials

11 Mr.Azhagesan.R. GM-Operations

12 Mr. Prakash. B.Sr Manager-

CPPC & Factory Logistics

13 Mr. Sharath. B.S. DGM-Stores

14Mr. Jayaraman

Ravi ShankarVP-Operations

15 Mr. Palanisamy. K. Manager-Maintenance

16 Mr. Krishnaraj. R. DGM-HR

17 Mr. Rajappa. G. Manager-HR

18 Mr. Samir. P. Patel Manager-HR

19 Mr. V. R. NatarajSr. GM-

Supply Chain Management

List of Internal Facilitators for manufacturing