Top Importance of Citizen Engagement

Reporting Application

Cities are engines for economic growth, innovation, and change. Throughout human history, the greatest civilizations were centered around cities rather than nations, facilitating the flourishing of trade, sciences and the arts- things which have come to shape entire national identities today.

It’s for these opportunities of economic, cultural, intellectual and social development that urban societies have boomed in the developed world and people continue to leave their agrarian rural life to move to settle in cities across the developing world, even today.

How Citizen Engagement Reporting App grooming citizens lifestyle?

1.Citizen Empowerment: Citizen groups know best what their respective communities need. If they feel that through technology, their voices will be heard and taken into consideration as an important aspect in the development planning stage, then they will be encouraged to proactively use such media to bring to attention local issues and provide suggestions for solutions.

2.Collaborative Development: Social media and city-wide apps provide opportunities for collective brainstorming and innovation to achieve development objectives. A robust IT framework and an active and receptive civil society or municipal body can encourage talented citizens (who normally wouldn’t care to get involved) to ideate and come up with out-of-the-box propositions. Also, procurement and resource utilization will involve local supply chains and validated by citizens.

3.Awareness Creation: While citizens being encouraged to participate in the development of their localities is one of the objectives of smart development, technology can also work the other way around to make citizens more informative about developmental aspects and global trends and best practices. This can be enabled through regular feeds of snippets of information to citizens who subscribe to a city-wide app or social media pages of the city or localities.

4.Service Provisions: Normal urban services like paying electricity, water and cellphone bills, parking fees, finding directions or information about history or restaurants etc. in a particular locality can be enabled through digital kiosks. These can be designed by taking into account locality-based or pan-city suggestions for features to be incorporated, including smart cards or card-based payment facilities.

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