TOP 5 POLICYMANAGEMENT

SOFTWARE RESOURCESHEALTHCARE WORKERS

VALUE

1) KnowledgeCenter

Available to clients and prospective clients, the Knowledge Center is an online resource on thePolicyMedical website that hosts various articles, whitepapers, and ebooks.

These are educational resources available to anyone who wants to learn more about the worldof document management in the healthcare industry.

The articles posted are written by our very own PolicyMedical team members, including theCEO, Saud Juman, and include topics such as Best Practices for training staff on a new policy

management system and understanding what policy management system would suite yourhealthcare facility best.

These articles, whitepapers, and ebooks are designed to help you make the best decisionpossible for your facility – even if that means that another document management system is the

right one.

WebinarsRegular educational webinars on topics important to the policy

management and healthcare industries are important as it is an always-evolving situation.

We make our webinars available through the Knowledge Center on thePolicyMedical website, which is accessible to anyone that would like to

view it.

With topics such as Best Practices in Healthcare Policy Management,these webinars are informative demonstrations that can help you in the

decision making process of implementing any policy management system.

How-to VideosIf How-to Videos are made available to clients this can be hugely

appreciated.

We have specifically tailored videos for PolicyManager andContractsManager, but we also make a lot of videos on various topics

such as healthy living.

Good videos should cover many specific functionalities and also providelessons on each user level.

An efficient client interactions team should create courses with detailedcurriculum.

Such videos will help any new, and experienced user, learn, or brush upon their policy management software knowledge.

Support PortalA good support portal is an invaluable resource if made available to healthcare workers.

Regularly updated, a support portal should be the all-around go-to spot for users ofhealthcare policy management system.

It should include step-by-step guides, quizzes and release notes to help users navigatethrough their system effectively.

Quizzes assist users in understanding their capabilities with the software and covers.

In addition, release notes should list out all the recent upgrades and fixes to the system;these improvements to the system should be scheduled monthly so that clients are kept

up to date.

The release notes provide detailed documentation on what those improvements are, soclients can keep up to date with the software.

Feedback and RequestsThere is nothing policy management healthcare vendors appreciate more than the feedbackgiven to them from the users of the system; ultimately, who knows what you need more than

you?

A vendor should do their best to provide clients with an easy-to-use system thataccommodates the variations and differences of each facility; hence good software is

customizable.

However, many people find the best feedback they receive is directly from the clientsthemselves.

In the support portal, good applications should allow the capability for each level of user toprovide feedback, whether that be improvements they would like to see in the system, or

suggestions of an entirely new functionality.

An engineering team will keeps these suggestions and often implements them into thesystem in future releases; many of the most popular features often come from clients.

Additional Assistance

Our team, at PolicyMedical, constantly tries to create and compileresources to provide our potential and existing clients with the help they

require. After navigating through our resources, you may find that wehave a very comprehensive pool of options and guides, or you may find

that you require something completely different. Regardless, if youwould like to find out more about our healthcare policy management

software and what we have to offer, please contact us.

ThankYOU

policymedical.com