TOP 10 RETAIL TECH TRENDS - 2017 Madhushree Bharati

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BEACON TECHNOLOGY IN RETAIL STORES Retailers send push messages about discounts and offers to customers near by their stores using low power Bluetooth beacon devices to their application installed smart phones.

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MOBILE RETAIL STORES - MCOMMERCE Mobile e-commerce describes online sales transactions that use wireless electronic devices such as hand-held computers, mobile phones or laptops. Today it is a fire trend in retail.

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M&S BROWSE AND ORDER HUBS @ RETAIL STORES These hubs enable shoppers to browse the catalogue and scan barcodes on items to analyse the product detail. Shoppers can order and collect later or even can get the items delivered to their homes.

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MEMORY MIRROR @ RETAIL STORES At Neiman Marcus stores, a new technology called the "memory mirror" is enhancing customers' shopping experience. It is a mirror that captures pictures which the shopper can view it later for items selection.

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CASHLESS PAYMENTS – RETAIL MOBILITY In 2016 cashless payments is a hit. 44% customers prefer to pay via mobile, mainly for small purchases. Shoppers like to use mobile payments as they can see coupons and discounts visible in their mobile wallets.

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WEARABLES IN RETAIL SECTOR In-store payments via smart watches eliminates the need for cash and speeds up the process of delivering 100% personalized shopping.

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BIOMETRICS TECH FOR BEST RETAIL Biometrics, with technologies like fingerprint systems, facial recognition, scanning and voice identification, help retailers to acknowledge the targeted customers and improve security

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CLOUD INTEGRATION AND MIGRATION Migrating to cloud helps building an agile and scalable retail infrastructure enhancing customer shopping experience and improved supply chain

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INTERNET OF THINGS Combining smart technologies with mobile apps, retailers can begin to bring consumers one step closer to achieving a smart home. E.g. Quirky’s egg minder

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AUGMENTED REALITY IN RETAIL The augmented reality makeup mirror from Shiseido takes a picture of a customer’s face, before showing how the cosmetics will look like on their face. This helps customers know how they will look with the makeup before they buy it.

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