Today, several companies use to increase their strength by outsourcing most of their work. The

flexibility of the companies increases by the contribution of BPOs (Business Process Outsourcing). In

India, BPO is a growing business. The Indian BPO market costs very less than some other BPO markets.

In India, the BPO-space is worth about $20 billion. That’s why India is recognized as the largest BPO

industry. Tenet Systems is one of the several business process outsourcing companies in India which is

trying to come in the top ten list of outsourcing companies in India. Currently, the list of top Indian BPO

companies is as follows:

10. Firstsource Solutions Limited

In global business outsourcing, Firstsource is the leader. In Mumbai, Maharashtra, it’s located. It has a

market all over India, Philippines, Ireland, US and the UK. So, it has a large market. Its total employee

strength is about 26000 and its total turnover is around $138 million.

9. HCL BPO

The services provided by HCL BPO are in the areas of accounting, human resource, finance and supply

chain management. Its head office is in Noida, Uttar Pradesh. In 2003, HCL started its operations. Its

annual turnover is around $200 million.

8. Aditya Birla Minacs

Aditya Birla Minacs is the subsidiary of Aditya Birla Corp. They are a provider of business processing

service. Its head office is in Bangalore India, Farmington Hills Detroit and Toronto Canada. In 2007, the

company started their operations. Within six years, the company has sum up a turnover of around $438

million and about 21000 employees.

7. Infosys BPO Limited

Infosys Limited’s fully owned subsidiary is Infosys BPO. Since from the start, the BPO is showing good

results for Infosys. The BPO is growing at a very fast pace. It has an annual turnover of around $470

million. The BPO’s employee strength is around 24,634. Its headquarters are in Bangalore, Karnataka.

6. Wipro BPO

Wipro BPO is improving its service level by delivering strategic business outsourcing services. Its revenue

is around $5 billion. It has 21000 employees and their annual revenue is around $490 million.

5. WNS Global Services

WNS Global Services is a company which is providing global outsourcing services. They are head

quartered in Mumbai, Maharashtra. They have more than 200 global and local clients. It provides

excellent services all over the world. Its annual revenue is around $616 million with employee strength

of about 25000 employees.

4. Aegis Limited

Aegis Limited is a company who provides global business outsourcing services. They have a turnover of

around $700 million. Its BPO business empire is expanded across 11 countries. India is its currently

operated country. Its corporate offices are in Mumbai, Maharashtra. Its current employee strength is

more than 55000 people.

3. Serco Global Services Ltd

Serco Global Services is one of the largest global businesses outsourcing service provider. Serco has

around 60,000 employees working across UK, Europe, America, Middle East, Asia and Australia. Its

corporate office is in Gurgaon, Haryana, India. Its annual turnover is around $1 billion globally.

2. Tata Consultancy Services BPO

Tata Consultancy Services BPO is the owned subsidiary of Tata Group. The TCS’s BPO company has

achieved the annual revenue of around $1 billion. TCS BPO has crossed this mark after Genpact. Its

employee strength is around 34000. Last year, its growth was around 14% and contributed to around

14% of TCS’s total revenues.

1. Genpact Limited

Genpact is a technology management and business processing company. They usually deal in technology

and outsourcing services. It is the largest BPO in India. They have a population of about 65000

employees. Their turnover is about $1.5 billion. By any Indian company, this is the highest. In India, its

operations started in 1997.