Operating Instructiontools for customers

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Ozparts is a logistical and sales platform supporting distribution of Australian & US automotive components in Europe.

Ozparts stocks are not intended to replicate manufacturers' stocks but support certain specific needs of European customers.

We also recommend contacting our distributors in individual countries for best offer on all parts.

We do NOT sell products directly to individual customers where a relevant distributor operates in the market.

Our distributors ought to be able to provide individual customers with comparable or better pricing than presented on our website.

About Ozparts

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If you are interested in possibility of becoming a customer/dealer/ distributor – click here

If you are interested in specific parts and would like to find out where to buy them (distributor in your country) or if you want to purchase them directly from us (if distributor in your country is not around)- click here

New Customer - Registration

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Activity* On-line shopping

Customer Center

Placing orders simple adding to cart

advanced order form

Checking availability availability report

Price checking quotation and price lists

Order Status & Tracking

open order report, order details

Customer Sale Report Advanced sales statistics

Existing Customer

* more features in detailed instruction

Two methods adapted to customer requirements.

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www.ozparts.eu

Ozparts On-line Shopping

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Finding an items Shopping Basket

Order details

Confirmation

if you want to find product code which you are interested in please visit manufacturer catalogue website or use Ozparts catalogue online.

if you already know product code which you are interested in please enter it in “search" field on our website.

now you are able to check prices, availabilities, application list or add to cart.

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Finding an items Shopping Basket

Order details

Confirmation

when you have added your products to card please double check part numbers and quantities.

if you want to remove any item from your basket you can do it by pressing remove button.

If everything is correct, click proceed to Checkout.

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Finding an items Shopping Basket

Order details

Confirmation

Choose payment method:

1. PayPal  - PayPal Request

2. Bank Transfer

3. COD - only Polish area

Select or enter a new delivery address

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Finding an items Shopping Basket

Order details

Confirmation

Check all information (address and payment method, item names and quantities).

Select shipping method

Submit an order

After submiting the order you will receive a mail confirmation

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www.ozparts.eu

Ozparts Customer Center

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Customer Center Orders Reports Billing Useful

Files

Please select tab on ozparts webpage

Log in with your username and password

Customer center features: Availability reports Price lists Advanced Sales Report Orders Status Report Deliveries Schedule Useful files

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Customer Center Orders Reports Billing Useful

Files

Using advanced form of placing orders you can quickly add few products to your order (multiple add). You can add your comment in “memo” field if required (for example: “please send on Friday” or “please wait till all parts will be available”) and delivery address.

Save your order, print the copy (if required) and send order confirmation into your e-mail address.

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Customer Center Orders Reports Billing Useful

Files

Using customer centre provides you huge range of advantages. It allows to check status of all orders. You can see lists of all parts which are ready to be shipped and all parts which are currently not available (with estimate time of availability). To get those information please select one of below reports:

1. Order status report

2. See all orders/transactions

You also have access to advanced sales statistics:

1. Customer sales report

2. See items ordered

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Customer Center Orders Reports Billing Useful

Files

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Customer Center Orders Reports Billing Useful

Files

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Other Information