Tổng đài điện thoại Siemens Hipath 4000 [thegioitongdai.com.vn]

Siemens Enterprise Comm nicationsSiemens Enterprise Comm nicationsSiemens Enterprise CommunicationsSiemens Enterprise Communications

HiPath 4000 V6HiPath 4000 V6

September 2010September 2010

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2010. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

ContentsContents

About Siemens Enterprise Communications Slide 2Communications and Business Slide 4HiPath 4000 Solutions Slide 10What’s New in V6 Slide 16Applications and Services Slide 29What the Market Says about Siemens Solutions Slide 33


September 2010

Siemens Enterprise Communications Profile– Expanding Market LeadershipExpanding Market Leadership

Global and Regional Positions

in North America with 6.2 M lines already installed

in Europe with 16% market share, and in

19% growth in Europe

Growingshare No. 1

Growingposition

in India with 17% market share

Germany with 40%

in China with 8% market share20% growth in

North America

share Growingposition

Leadingposition

No. 1

in Latin America with 18% market share, and in Brazil with 28%

33% growth in APAC

No. 1

Growingposition

in RSA with 13% market share

Voice and Applications

Enterasys

LegendAmong communications-based services providers with own No. 1

globally

Leadingposition


September 2010

Enterasys

Servicessolutions platform globally

Sources: MZA Consultants: PBX market shares; Gartner: Services market share; SEN for Enterasys; as of July 2010.

Siemens Enterprise Communications Profile– Large, Diverse Customer BaseLarge, Diverse Customer Base

Financial Services Manufacturing Public sector

Healthcare Education Others


September 2010

ContentsContents



September 2010

Planning for today's business challengesPlanning for today s business challenges

Communications trendsBusiness trends

DeviceGrowth withCostCloud Device

proliferationcorporateexcellence

containment /reduction

Social media Green ITSustainabilityAgile

enterprise

Data center / virtualization

Seamlessmobility

Distributed /telecommuting

workforce

Selectiveout-tasking


September 2010

Business and IT GoalsBusiness and IT Goals

Communications and IT GoalsBusiness Goals

Enable business success by deploying the best communication toolsLower communications CapEx / OpEx Ensure flexibility, scalability and business continuityReduce communications complexity and increase its effectiveness

ReduceOperating Costs

GrowRevenue increase its effectiveness

Streamline use of multiple communications technologies to meet security and environmental mandates

Operating CostsRevenue

Establish solid partner relationship to drive your business value

CorporateExcellence

AssetEfficiency


September 2010

ExcellenceEfficiency

Communications Transformation- Increasing Value vs. Cost of DeliveryIncreasing Value vs. Cost of Delivery

OpenPathOptimize Enhance Transform

VoIP(HiPath)

TDM(Hicom)

UC(OpenScape)

SaaS(OpenScape 2010)

Optimize Enhance Transform

SIP Cloud

IP

IPIP

IP

Proprietary hardware & softwareConverged IP networks

Proprietary hardware & softwareTelecommunications networks

Open standards hardware & software SIP networksCEBP

Software as a ServiceOn-demand consumptionCloud mash-ups

Premises-based / Distributed Data center-basedManaged Services

UC / Social media integrationCloud


September 2010

TCOg

$$$$ $$$ $$ $

HiPath 4000from Siemens Enterprise Communicationsfrom Siemens Enterprise Communications

The Leading Converged IP HiPath 4000

Proven in 80 countries with over 25 million ports sold

Communications SolutionHiPath 4000

AnalogPSTN

Cost-effective communications choices for converged IP telephonyBuilt-in reliability S l bl hit t

DECT

TDM IPDA

PSTN

Scalable architectureFlexible deployment optionsEasy migrationG t i ti i t t t ti

SoftGateITInfrastructure

(IP)

Great migration investment protectionOpen interfacesComprehensive support servicesMature and stable company

HiPath 4000

VoIP Phones


September 2010

Mature and stable company

ContentsContents



September 2010

HiPath 4000 SolutionsHiPath 4000 Solutions

HiPath 4000 HiPath 4000 The economic benefit of

A mature yet innovative communications platform th t d li d

is:

Highly reliable and scalable communications

l ti t t th

provides:

Feature-rich, reliable communications with

d t h t

HiPath 4000 is:

that delivers converged IP communications solutions.

solutions to meet the needs of business today.

product enhancements continually adding value.

An extensive range of features, combining the advantages of traditional and IP telephony

An OpenPath to leverage new technology with easy and cost-effective migration options

Protection of investments with product innovations in hardware, software and licensing

“HiPath 4000 delivers a rich feature set and exceptional flexibility, scalability and reliability. Customers can retain legacy investment, leverage new IP and

and IP telephony. migration options. and licensing.


September 2010

SIP technology, and migrate when ready!”

HiPath 4000 Solutions- OverviewOverview

HiPath 4000 Architecture, Features, Scalability

Extensive Enterprise feature set for traditional and IP telephonyScalable communications deployments supporting from 300 to 12,000 users on a

Deployment options for IP distributed branches, complex corporate networks and stand-alone systemsSeparated Duplex optionsupporting from 300 to 12,000 users on a

system, 100,000 users in a full networkStandards-based interworking with multiple competitor’s systems and in multiple networks worldwide

Separated Duplex optionRedundancy options for disaster recovery and operational continuitySurvivability capabilities with separation of

networks, worldwidePublic and private network connections via analog, TDM and IP trunks using QSIG, native SIP, and CSTA

signaling and voice for IP access pointsRich connectivity and features for SIP trunking, Service Providers and SIP applications

Cost-effective, survivable branch solutions with easy IT integration and full HiPath Management suite

ppProductivity enhancements for users with integrated OpenScape UC SuiteBuilt-in security and encryption


September 2010

Over 25 million ports sold in 80 countries

HiPath 4000 V6 - Deployment ScenariosDeployment Scenarios

Large Branch OfficeRouter

Digital, SIP & HFA PhonesFMC / VoWLAN

Large Branch OfficeRouter

Digital, SIP & HFA PhonesFMC / VoWLAN

HiPath 4000

Headquarters HiPath 4000

Headquarters

AP3700DECT /

Cordless IPHiPath 4000

Video-ConferencingAP3700

DECT / Cordless IPHiPath

4000Video-

Conferencing

OpenScape UC Suite Apps (UC, UM, CC, Video) and Business Applications

Optional HiPath 4000Separated Duplex (co-located or remote)

OpenScape UC Suite Apps (UC, UM, CC, Video) and Business Applications

Optional HiPath 4000Separated Duplex (co-located or remote)

Survivable IP Branch OfficeSurvivable IP Branch Office

LANRouter

SoftGate

LANRouter

SoftGate

WANWAN

SoftGateand AP-ESoftGateand AP-E

AP3700

FMC / VoWLANVoice

Digital SIP &

AP3700

FMC / VoWLANVoice

Digital SIP &

PSTN / SIP-SPPSTN / SIP-SP

Survivable Medium Converged BranchFMC / Survivable Medium Converged BranchFMC /

Peer-to-Peer

Digital, SIP & HFA Phones

DECT

Peer-to-Peer

Digital, SIP & HFA Phones

DECT

DECT /

Digital, SIP & HFA Phones VoWLAN

Video DECT /

Digital, SIP & HFA Phones VoWLAN

Video


September 2010

Peer to PeerVideo- ConferencingPeer to PeerVideo- Conferencing

DECT / Cordless IP

Video-ConferencingAP3700 and AP-E

DECT / Cordless IP

Video-ConferencingAP3700 and AP-E

HiPath 4000 Solutions – A Broad Range of Cost Effective ChoicesA Broad Range of Cost Effective Choices

OpenScape

Common System Management…Options for every need…

ApplicationsAttendant Console, OpenScape UC

S iteOpenScape

Alarm Professional

EndpointsOpenScape

Personal Edition

(Soft Client)

OpenStage Phones

(TDM, HFA)

Analog Devices

Video endpoints

Fault

User Management

Mobility DECT Cordless

OpenScape Mobility

Fixed Mobile Convenience

UC Mobile Client

Applications Co so e,Boss/Secretary

& CTISuite

ApplicationsAlarm

Responseo ess o a

Integration

QoSManagement

au tManagement

Unified Comm.

Unified Messaging /

Instant Messaging

OpenScape Video

Voice & Web Conferencing

Presence based

CollaborationAccounting

Management

Open Based On Open Standards And Published Interfaces –N ti SIP SOAP/XML SNMP d MIB T QSIG TAPI JTAPI d

HiPath 4000 Manager

HiPath 4000

IP Connectivity

HiPath 4000 SoftGate

SIP Service Provider

OpenScape Exchange

IP Access Points, IPDA


September 2010

Open Interfaces Native SIP, SOAP/XML, SNMP and MIB Traps, QSIG, TAPI, JTAPI and

CSTA, CDR HiPath 4000

Assistant

HiPath 4000 Solutions- Close Integration with OpenScape UC SuiteClose Integration with OpenScape UC Suite

HiPath 4000 - A powerful converged solution delivering expanded capabilities through close integration with UC S i A li i i l di O S UC M iSuite Applications, including OpenScape UC, Messaging and Contact Center. Comprehensive interworking with OpenScape Voice and smooth migration to software-based Voice with new Flex Licensing and license portability.

OpenScapeApplications

and more …

and

OpenScape Voice

OpenScapeMobility

OpenScape Video

OpenScapeMessaging

OpenScapeUC Application

OpenScapeContact Center

OpenScape UC ServerSoftware

Foundation

Any client every IP IT or telephony infrastructure

more …

OpenScape UC ServerSIP Session

ControlAvailability

ManagementAggregated Presence QoS Management Session Detail Reporting

Administration & Licensing


September 2010

Any client, every IP, IT or telephony infrastructure

ContentsContents



September 2010

HiPath 4000 Solution - Summary of What’s New in V6Summary of What s New in V6

Highly reliable and available SW hit t i

New SW ArchitectureIndustry-standard server

ti f HiP th 4000

New HardwareNew duplex architecture with high reliability

Enhanced Reliability

SW architecture running on Suse LinuxDirect CSTA connectivityHiPath 4000 Assistant for integrated Performance and

option for HiPath 4000New DSCXL2 server (more powerful quad-core cPCI hardware) for HiPath 4000 communication server and AP-

high reliability

Separated Duplex (Layer 2)

Management System Redundancy g

Fault Management83 IP Access Points for HiPath 4000 single server system

Emergency serverHot redundant Gigabit LAN

New SW-based LicensingApplication Features

SoftGate Redundancy

System FeaturesConsistent software-based licensing with HiPath Licensing Management

New SW based LicensingNative connectivity with OpenScape UC V4 R0 Call Director integration via native SIP

Application FeaturesDifferent tones and announcements per Access Point / SoftGateSIP Q interworking

System Features

One Flex License for all subscribers, trunking connections and HiPath Cordless Enterprise

Populated caller-id via OSCC Speech Recording via native SIP interfaceOpenScape Video: LifeSize and OpenScape Personal

SIP Q interworking enhancementsExternal MOH provisioningA-Law / μ-Law Conversion for International IP Access PointsP l d S i bilit f


September 2010

and OpenScape Personal Edition SIP

Payload Survivability for OSCC Agents

HiPath 4000 V6- Reliable and Open Software ArchitectureReliable and Open Software Architecture

HiPath 4000 V5Embedded System (HW+SW)

HiPath 4000 V6

HiPath 4000 V6 SoftwareHiPath 4000 V6 Software

Call Control

CSTA Application

Administration

S i bilit

High Availability Control Application

Control Serviceability y

Control

OS Suse Linux Enterprise Edition 11 SP1 (64bit)

H d

Licensing (HLM) HiPath 4000 V6 Flex License

Hardware

Industry Standard Server

HiPath 4000 V6

Server

AP3x00 Access Points

HiPath 4000 cPCI Server

Standard Server


September 2010

Shelf AP3x00 IP Access Points AP3x00 IP Access Points

HiPath 4000 V6- Software-Based LicensingSoftware Based Licensing

HiPath 4000 V6 SoftwareSoftware-Based Licensing

New Software-based licensing with HiPath License Management (SIM card no longer required)

HiPath 4000 V6 Software

Call Control

CSTA Application

Administration

S i bilit

High Availability

g

One HiPath 4000 V6 Flex License per port for all HiPath 4000 users and trunking connections (analog, digital HFA SIP Cordless PSTN

Control Application Control

Serviceability yControl

digital, HFA, SIP, Cordless, PSTN and SIP Service Provider)

Integrated licensing for CSTA connectivity with 3rd party

Licensing (HLM) HiPath 4000 V6 Flex License

applications

CSTA licenses not required with SEN applications HiPath 4000 V6 OpenScape Voice

Fully Portable User Licenses between HiPath 4000 and


September 2010

Fully Portable User Licenses between HiPath 4000 and OpenScape Voice

HiPath 4000 Solutions- HiPath 4000 SoftGateHiPath 4000 SoftGate

HiPath 4000 SoftGateFull HiPath 4000 feature access for IP endpoints SIP-Q Trunking for networking with HiPath 4000 and OpenScape

Branch survivability with Signaling and Payload SurvivabilitySurvivable SoftGate

VoIP Phones

4000 and OpenScape Voice Native SIP for SIP Trunking and SIP Applications

(SoftGate and AP-Emergency survivability software installed on same standard server)M bilit ith HiP th

Cordless IP

Soft Phones

IPv6 Support for SIP TrunkingVideo integration with OpenScape Video and OpenScape UC Personal

Mobility with HiPath Cordless IP (DECT over IP solution) or WLAN devicesUnified Management suite

SurvivableSoftGate

Peer-to-Peer Video

FMC / VoWLAN

p pEditionSignaling and Payload EncryptionSoftware-based MoH provisioning

Unified Management suite with HiPath 4000 Assistant / ManagerLinux Software (SLES11 SP1)Media Gateway

Video Conferencing


September 2010

provisioningMedia Gateway

HiPath 4000 V6- SoftGate V6SoftGate V6

ReliabilitySi li d P l d E ti (TLS

Security and ScalabilitySurvivable SoftGate for branches:SoftGate + AP-Emergency deployed on one serverSoftGate stand-by server option

Signaling and Payload Encryption (TLS / SRTP)Increased scalability of voice channels for SoftGate server (250 channels) S ftG t L d b l fGatekeeper Redundancy for HFA

subscriberSoftGate Load-balancer for OpenScape UC and SIP Service Provider connectivity

No licensing for native SIP / SIP-Q trunking ports IPv6 support for SIP-Q trunking and

SIP ConnectivityVirtualization of SoftGate application w/ VMWare vSphereSW-based connectivity for OpenScape

Deployment Options

pp Q gnative SIP trunkingSIP-Q trunking w/OpenScape Voice OpenScape Voice Geo-Node SeparationT.38 Fax for subscribers and trunking

SW based connectivity for OpenScape UC / Xpressions conferencingSW-based deployment of HiPath 4000 VoIP functionality


September 2010

gSIP Video deployments

HiPath 4000 V6- New High Performance HardwareNew High Performance Hardware

New DSCXL2 processor ready for your Data Center

Quad Core 2.0 GHz / 4GB RAM

Redundant Hard disks

Hot redundant LAN interfaces for IPDA signaling and customer LAN connectivity

Gigabit LAN

Graphic Display

USB Interfaces (e g backup)USB Interfaces (e.g. backup)

Required for HiPath 4000 V6 Communication Server and Survivability Unit (AP-Emergency


September 2010

Survivability Unit (AP Emergency Server)

HiPath 4000 V6- New Redundancy OptionsNew Redundancy Options

HiPath 4000 V6 Duplex

2x DSCXL2 processors

Hot stand-by Call ControlHiPath 4000 cPCI communication server

RTM B

Connection HiP th 4000 V6 St d bWarm stand-by Application Control

Warm stand-by Management DSCXL2 HW

Connectionto AP3x00

CCB - SWU ADP A&S CSTA

HiPath 4000 V6 Stand-by

HiPath 4000 V6 Activ

Control

Redundant hard-disks

Hot redundant LAN Interfaces

DSCXL2 HW

RTM A

CCA - SWU ADP A&S CSTA

Hot redundant LAN Interfaces

Redundant connection to AP3x00 Host Shelfs (RTM)

PSU 1 PSU 2

Connectionto AP3x00


September 2010

Redundant power supply

HiPath 4000 V6- New Redundancy OptionsNew Redundancy Options

Separated Duplex Configuration IP Phones Analog/TDM Phones

SoftGate AP3700 IPLAN-Network

Data Center Room A

Data Center Room B

CCA SWU ADP A&S CSTA

HiPath 4000 V6 Active

CCB SWU ADP A&S CSTA

HiPath 4000 V6 Stand-by


September 2010

L2 Cross LinkQuorum Node

CCA - SWU ADP A&S CSTA CCB - SWU ADP A&S CSTA

HiPath 4000 - Choices in Unified CommunicationsChoices in Unified Communications

SIP Service Provider

Branch/ Remote WorkersHeadquarters

FMC / VoWLAN

HiPath 4000

Business Applications (VM, UM, UC, Contact

Center,...)

I and C Infrastructure

Presence powered contact center

LAN

LAN

Router

UM, IM

Voice

LANAP3700

Peer-to-Peer Video Conferencing

Voice

Digital

PSTN

HiPath 4000 Peer-to-Peer Video

FMC / VoWLAN

UM, IM

Digital,VoIP Phones


September 2010

4000 SoftGate

Peer-to-Peer Video Conferencing

HiPath 4000 V6- System and Application EnhancementsSystem and Application Enhancements

HiPath 4000 V6 Assistant

SUSE Linux Platform

Support for new HiPath 4000 V6 system features and SW-based licensing

HiPath 4000 CSTA integrationHiPath 4000 CSTA integration

Distribution and activation of HiPath 4000 CSTA softwareSingle Sign On to HiPath 4000 CSTA GUI from Assistant GUIBackup/Restore of HiPath 4000 CSTA Data

Reduced down time for upgrades

Integration of HiPath Fault Management into HiPath 4000 Assistant for service usage

Performance Management for maximum 2.000 subscribers

Support for IE8 and Windows 7

Support of Service Plug-in


September 2010


System FeaturesUser FeaturesDifferent tones and announcement per Access Point / SoftGateT.38 Fax for links between IP Access Points / SoftGate servers

OpenStage 30 TOpenStage BLF Module (90 keys)Integrated HiPath 4000 Phone Services

External MOH provisioning via SoftGateA-Law / μ-Law Conversion for International IP Access PointsPayload Survivability for OSCC Agents

New language: Korean for OpenStage 15 / 20 / 40 HFAIncreased entries for Call JournalEnhanced Call Forwarding option

Native connectivity with OpenScape UC Application (V4R0)Call Director integration via native SIP

ApplicationsDHCP and DNS Support for HiPath 4000 V6 and SoftGate Smart Services (Service access and

IT Integration & Serviceability

Call Director integration via native SIPPopulated caller-id via OpenScape Contact Center (V8)Speech Recording via native SIPOpenScape Video: LifeSize and

Smart Services (Service access and patch management)Improved serviceability for SoftGate V6IE8 and Windows 7 support New installation Wizard


September 2010

OpenScape Video: LifeSize and OpenScape Personal Edition via SIP

e sta at o a d

HiPath 4000 V6- Summary

HiPath 4000: The leading converged communications solution

Summary

HiPath 4000 V6 is the leading converged voice architecture for centralized and distributed deployment, bridging the gap from legacy to current technologyOpen Software architecture for both HiPath 4000 communication hardware or standard server hardware and easy migration with Flex Licenses and user license portability toserver hardware and easy migration with Flex Licenses and user license portability to OpenScape VoiceNew Duplex architecture options, including Separated DuplexLeading-edge features in HiPath 4000 V6 for Reliability, Scalability, and SecurityLeading edge features in HiPath 4000 V6 for Reliability, Scalability, and Security Presence-based communications and collaboration with OpenScape UC EnterpriseSmooth migration to full VoIP and UC when you are ready Centralized application deployments for uniform user experienceCentralized application deployments for uniform user experiencePowerful and scalable mobility solutions with HiPath Cordless Enterprise, FMC, VoWLANLower capital cost (CAPEX) for survivable HiPath 4000 IP branch solutions Integrated CSTA connectivity


September 2010

Integrated CSTA connectivity Investment protection for existing hardware, software, and devices, plus license portability

ContentsContents



September 2010

OpenScape UC SuiteOpenScape UC Suite

OpenScape Unified Communications OpenScape Contact Center

OpenScape UC Application

OpenScape Fusion accelerators

Inbound contact center and voice portal

Outbound campaign management

OpenSOA – “From the ground up” standard-based software framework

management

Contact center automation and IVR

OpenScape Video Videoconferencing solution integrated with voice & UC applications

OpenScape Mobility

HiPath Wireless – the All-Wireless enterprise voice & UC applications

Unifying video from boardroom, meeting room and desktop with voice on one network

HiPath MobileConnect –extending coverage between LAN & public network (FMC)

OpenScape Mobile UC Client delivering Mobile

CellularLAN

Seamless Handover


September 2010

Hi-Def videoconferencing democratized

Client – delivering Mobile UC everywhere

Seamless Handover

Completing a robust and balanced portfolioCompleting a robust and balanced portfolio

Devices Enterasys OpenScale

SIP, IP and TDM

Soft clients

Switches, routers and wireless LAN

Cloud Services

Managed Services

Wireless phones

Mobile UC soft clients

Advanced Security Applications (IPS, NAC & SIEM)

Network management

Professional Services

Support Services

Security Solutions


September 2010

Network managementsoftware

Security Solutions

HiPath 4000- Globally Standardized Service SolutionsGlobally Standardized Service Solutions

OpenScale Lifecycle ServicesSupport and Maintenance services for your communications infrastructure

OpenScale Managed ServicesEvaluate

Multi-vendor, multi-technology managed services; from simple tasks to full outsourcing

Global design install and integration services for all

OpenScale Professional Services90Improve DesignOpenScale

Services Global design, install and integration services for all your communication network needs

Communications as a Service

OpenScale Hosted ServicesOperate Implement

Services

Communications as a Service

Security expertise and solutions to secure your entire

OpenScale Security Services

Gl b l ITIL M lti d


September 2010

multi-vendor UC environmentGlobal ITIL Multivendor

ContentsContents



September 2010

HiPath 4000- Recent Reference CustomersRecent Reference Customers

Government Energy Health Care Industry Education ServicesGovernment Energy Health Care Industry Education Services

Medical University

Spanish University

Beijing TV

Chinese Energy Giant

yin San Francisco

US University

Beijing

Local Government in Sweden

European Aero Engine Manufacture

Financial Services

Beijing Medical University

HiPath 4000C lli C t S l ti i M k t S t W ld id

German Energy Company

Loyalty Rewards MarketingAutomotive Component Manufacturing


September 2010

Compelling Customer Solutions in every Market Segment Worldwide

Customers and Analysts on HiPath 4000Customers and Analysts on HiPath 4000

HiPath 4000 Analysis, July 2010

“HiPath 4000 is highly scalable, from 300 to 100,000 users in a network. The platform supports a wide range of end stations, including a large number of IP phones, and offers support for a competitive range of branch office options as well

Ratings• HiPath4000 is Competitive

in all segments• Strong in Architecture and

ProtocolsO t t di i S l bilit

“We were able to significantly improve the accessibility of our order acceptance service for the customers in the repair shops and thereby gain important competitive

competitive range of branch office options as well as unified communications, mobility, messaging, conferencing and customer care applications.”

• Outstanding in Scalability and Performance

“With the combination of HiPath 4000 and OpenScape Voice and the standardized administration of both systems with the HiPath User Management module we have the option of a soft migration from TDM technology to a standard-based softswitch solution ” Herbert Rauch

advantages”. Christian Czech, Director of networks at STAHLGRUBER

from TDM technology to a standard based softswitch solution. Director of IT Communications, MTU Aero Engines GmbH,

“SEN offers the right solutions to suit our varying needs. On the administrative side, we are using the OpenScape UC server on a voice over IP platform while, for the production areas, we opted for the hybrid solution of HiPath 4000.”


September 2010

Hans Rösch , CIO Vattenfall

Top Analyst Ranking for Siemens OpenScape Voice and UC PortfolioOpenScape Voice and UC Portfolio

Ranked 1st overall in UC Critical Product Capabilities OpenScape Voice rated 25% better thanpRanked 1st overall in combined UC and Corporate Telephony Product rankingsHighest Vision ranking in UC MQ of all traditional telecom providers

OpenScape Voice rated 25% better than industry average (4.0 vs. 3.2 average)“OpenScape voice is threatening to competitors in the PBX market”

9.0

8.0

6.0

7.08.7

8.5 8.2 8.0 7.67.1

6.0Siemens Avaya Cisco ALU NEC Microsoft

BEST OF VoiceCon 2010OpenScape Unified

PRODUCT OF THE YEAR TMC Internet Telephony


September 2010

p pCommunications OpenScape UC Server

Why Siemens Enterprise Communications

Complete voice + UC software PortfolioComplete mobility + wireless Portfolio

Why Siemens Enterprise Communications

No single-vendor lock-inNo proprietary technology stacks

Complete networks + security PortfolioComplete global services portfolio

Driven by your goals, not our agenda

OpenOnly provider offering the choice of complete end-to-end, software-driven unified

communications, based on open, secure and interoperable standards

Open

co u cat o s, based o ope , secu e a d te ope ab e sta da ds

Solution layers can be multi-vendorIntegrates with Cisco, IBM, Microsoft and Open Source solutionsSynergies from our end to end solution

Drive cost reductionIncrease productivityFaster decision makingImproved collaboration


September 2010

Synergies from our end-to-end solutionImproved collaboration

You can right now!


September 2010 Copyright © Siemens Enterprise Communications GmbH & Co. KG 2008. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

BACKUPBACKUP


September 2010

HiPath 4000 SIP connectivityHiPath 4000 SIP connectivity

Released SIP Providers in HiPath 4000 V5:• Vodafone• Vodafone• T-Systems (Business VoIP Connect)• COLT• VoiceFlex (UK)• VoiceFlex (UK)• Belgacom (Belgium)• ELISA (Finland)• VerizonBusiness (Advantage VoIP service offering)VerizonBusiness (Advantage VoIP service offering)• AT&T VoEVPN (Voice over EVPN/MRS)• Broadsoft (H4K is Vendor Validated with BroadWorks R15.0)

SIP Provider currently in test phase:• BT• Neotel (SA)


September 2010

( )• Proximus (Belgium)

HiPath 4000 V6- Licensing featuresLicensing features

HiPath 4000 V6 Licensing

HiPath 4000 V6 Flex LicenseSubscriber Analog per user

Digital per userIP (HFA SIP)IP (HFA or SIP) per user

Trunk Analog per channelTDM per channelCornet IP Trunk and SIP Trunk for HG3500 Common Gateway per channelHG3500 Common Gateway per channelSIP Trunk for HiPath 4000 SoftGate no license requiredSIP Service Provider per channel

Mobility Cordless Enterprise per base station channelHiP th 4000 V6 B d S i bilit LiHiPath 4000 V6 Base and Survivability License

System Base License per systemHiPath 4000 V6 Duplex Control per system

IP Access Points Signaling Survivability per AP3x00 IPS i bilit U it (AP E )


September 2010

Survivability Unit (AP-Emergency) per AP-Emergency server

HiPath 4000 V6- Licensing featuresLicensing features

HiPath 4000 V6 Licensing

HiPath 4000 SoftGate V6SoftGate 50 Base License per SoftGate server

SoftGate 50 package max 50 users and max 50 active sessions

SoftGate 1000 Base License per SoftGate serverSoftGate 1000 package max 1000 users and max 256

active sessionsHiP th 4000 V6 CSTA ti itHiPath 4000 V6 CSTA connectivity

CSTA CSTA connectivity with SEN Applications part of HiPath 4000 V6 base license

Package 10 Users for 3rd party applications part of HiPath 4000 V6 base g p y pp plicense

Package 100 Users for 3rd party applications per CSTA application linkUnlimited package for 3rd party applications per CSTA application link


September 2010

HiPath 4000 V6- SIP-Q Trunking connectivity with OpenScape VoiceSIP Q Trunking connectivity with OpenScape Voice

OpenScape Voice connectivity

Feature HG3500 V5 HG3500 V6 SoftGateScalability

(SIP Q T k t 4K S l ti ) 100 channels 100 channels 250 channels(SIP-Q Trunks to 4K Solution ) 100 channels 100 channels 250 channels

SIP-Q Features (Callback, Call Transfer, …)

Node separation using DNS SRVNode separation using DNS SRV

Signaling and Payload Encryption

T 38 FaxT.38 Fax

VMWare ESX

IPv6 Support for SIP Q Trunking planned


September 2010

IPv6 Support for SIP-Q Trunking p(with OSV V5 R1)

HiPath 4000 V6- SIP-Q Trunking connectivity with OpenScape Voice (cont )SIP Q Trunking connectivity with OpenScape Voice (cont.)

OpenScape Voice / HiPath 4000 connectivity

OpenScape Voice V3.1 R3

OpenScape Voice V4 R1

OpenScape Voice V5

HiPath 4000 V3.0 Backward compatibility for upgrade window

HiPath 4000 V4HiPath 4000 V4

HiPath 4000 V5

HiP h 4000 V6 i h HG3 00HiPath 4000 V6 with HG3500 V6

HiPath 4000 on Standard Server combined


September 2010

with SoftGate V6

HiPath 4000 V6- Associated Products

Devices Adaptor & GatewaysA Comprehensive Set of Applications, Tools , Endpoints and more…

Associated Products

Devices, Adaptor & GatewaysOpenStage HFA V2OpenStage SIP V2OpenStage T V2optiPoint 500optiPoint 4x0 Cornet IP

HiPath 4000 Manager V6OpenScape DLS V3OpenScape UC Enterprise V4 R0HiPath Fault Management V4HiPath User Management V2optiPoint 4x0 Cornet IP

AP1120 Cornet IPMediatrix 41xxMediatrix 44xxMediatrix 1204Mediatrix 36xx

HiPath User Management V2HiPath QoS Management V1HiPath Accounting Management V2.0OpenScape ComAssistant V2.0OpenScape Xpressions V5 / V6OpenScape Contact Center V8

OpenScape Personal Edition HFA / SIPLifeSize Room / Team / Express

IP NetworkingOpenScape Voice V4 R1 and V5 R0 (SIP-Q V2)HiPath 3000 V8 (SIP-Q V2)

HiPath Trading V3.0 / OpenScape Xpert V4HiPath CAP V3.0HiPath DTB V9.0Attendant Suite: AC WIN IP V2 / BLF-WIN V3 / DS-WIN V4OpenScape Alarm Response Economy and ProfessionalHiPath 3000 V8 (SIP Q V2)

HiPath 4000 V2.0 (Cornet IP) HiPath 4000 V3.0 (SIP-Q V1)HiPath 4000 V4 / V5 (SIP-Q V2)

TDM NetworkingHiP th 4000 V2 0 / V3 0 / V4 / V5

OpenScape Alarm Response Economy and Professional

MobilityHiPath Cordless E V3.0HiPath Cordless IP V1OpenScape MobileConnect V3


September 2010

HiPath 4000 V2.0 / V3.0 / V4 / V5HiPath 3000 V8

p poptiPoint WL2

HiPath 4000- IPDA Signaling and Payload SurvivabilityIPDA Signaling and Payload Survivability

Enhanced Reliability: Keeping Communications Up and Running

Delivering

Emergency routing, if WAN Link is down

Emergency routing if VoIP quality is badEmergency routing, if VoIP quality is bad

Payload overflow, if WAN Link is congested

Static signaling and payload separation

AP3700 IP

AP3700 IP

Branch XCO

AP3700 IP

SoftGate

Branch Y

HiPath 4000

AP3700

Branch ZHiPath 4000

HeadquartersPayload routed over PSTNSignaling

WAN


September 2010

HiPath 4000 V6Gatekeeper Redundancy for HFA SubscriberGatekeeper Redundancy for HFA Subscriber

Gatekeeper Redundancy for HFA Subscriber

HFA Phones registered with SoftGate A HFA Phones registered with SoftGate BHFA Phones registered with SoftGate B

DataCenter Room A

DataCenter Room BSoftGate Failure

(Hardware / Software)

S t

CCA SWU ADP A&S CSTA

HiPath 4000 V6 Activ AP-Emergency Sever

SoftGate A SoftGate B

System moves subscriber configuration to SoftGate B


September 2010

CCA - SWU ADP A&S CSTA CCAP - SWU ADP A&S CSTA

HiPath 4000 V6- Supported HiPath 4000 PlatformsSupported HiPath 4000 Platforms

Supported with HiPath 4000 V6

cPCI HiPath 4000 communication server (existing system can be upgraded with DSCXL2 blade server)St d d Li S ti

600ECS (HiPath 4500) with “server conversion”, this means upgrading to cPCI HiPath 4000 Communication Serverandard

Standard Linux Server option

Existing DSCXL boards in HiPath 4000 Communication Server and AP-Emergency Server (including HDMO / HDCF modules) will be replaced with the new DSCXL2

server bladesserver blades

No Longer Supported with HiPath 4000 V6

As of HiPath 4000 V5: 80 CMX-DSC platform80 CMX platform600 ECX platform

Beginning with HiPath 4000 V6:80 CXE platform (HiPath 4300)


September 2010

p


No Longer Supported with HiPath 4000 V6

Network connectivity with HiPath 3000 V7 and OpenOffice EE V2 - former HiPath 2000

Network connectivity with OpenScape

The following tools and connectivity are discontinued with HiPath 4000 V6:

All Hicom 300 Systems including R6.6HFA IPDA QoS Viewer: DLS, FM or QoS-Management can be used insteadVoice V3.1 (Upgrade to OpenScape Voice

V4 R1 or higher required)

AC-WIN IP V1 attendant console (Upgrade to AC-WIN IP V2 required)

Management can be used instead HSD (HiPath System Diagnostic): FM can be used insteadHistIP (observation of IP connections): Wireshark can be used insteadLAA (Local Alarm Agent): FM can be used instead

Subscriber connectivity for optiPoint 150 S (These devices should be replaced with OpenStage HFA)

Subscriber connectivity for optiPoint

LAA (Local Alarm Agent): FM can be used instead DTM (data traffic monitoring): PM can be used insteadHG3550 V1 (loadware for HG3550 V1): no longer usedCCA (Call center administration): no longer usedSubscriber connectivity for optiPoint

410/420 S (These devices should be replaced by OpenStage HFA devices)

New and expansion business of CDG Board for PNE V3 1 und DPNSS Protocol

ACD-APPL (Call center management): no longer used


September 2010

Board for PNE V3.1 und DPNSS Protocol (No replacement planned)

Tổng đài điện thoại Siemens Hipath 4000 [thegioitongdai.com.vn]

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