What is Technical Communication?

The exchange of information that helps people interact with technologyAlso Advance Workplace Goals Solve Complex Problems

Who creates it?Who doesnt?ConsumersProducers Professionals Non professionalsex: Nurses, Engineers, Office workers, etc.

ITS EVERYWHERE AROUND YOU

PEOPLE USE IT EVERY DAY

ItsTechnical communication!!!

Are YOUEager tolearn more about TechnicalWriting &Communication? Tomas Pirir & Christian VillaWhat are some of the main features?1. Focus~Reader Writer

User centered documents Put yourself in the readers shoes

2. Design~ Efficient & Accessible

3. Style~ Clear & Relevant

4. Persuasive ~ Ethical & Research Based

What is the purpose of this type of writing?

Inform~ Clear & Concise Info~ Anticipate & Answer Questions

Instruct~ Help to understand and/or use

Persuade~ Influence peoples thinking~ Encourage others to take action

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Forms of Technical Communication Memo Letter (Most personal) Instructions Procedures - Organizational Manuals

ImplicationsGlobal All people use these forms in most/all cultures

Collaborative Teams > Individual Requires clear communication, structure & strong cooperation

Digital Technology facilitated exchanges (email, phone, etc)