PRESERVING EARLY CHILDHOOD CONFERENCE

Tom MosgallerDirector of Change Management

UW – Madison

Section I.

“First we build the house, then the house builds us.”

Winston Churchill

Early Learning Community

Approaches

Structures for Shared Leadership, Communication, & Decision Making

Goals and Action Plans

Mission and Vision

Guiding Principles

Values and Beliefs

Curriculum Assessment Evaluation

Learning Environment Family Partnerships

Meals Transportation Health/Safety

Contracts and Interagency Agreements

Supervision Fiscal

Human Resources Staff Development

“I know there is a better way

if I could only stop for a moment and think of it.”

Winnie the Pooh

TABLE TALK: FROM LISTENING TO LEARNING

What are the key ingredients essential to prepare children for the future?

What bridges need to be built to get there?

What are the most important building blocks needed to support these bridges?

WECCP REGIONAL NETWORKS

Northeast

Northern

Southeast &Milwaukee

Western

Southern

REGIONAL DISCUSSION QUESTIONS

What is going on in your world that would affect others?

What gives you energy related to building bridges in your region?

What is a future vision you have for your region?

THURSDAY

PRESERVING EARLY CHILDHOOD CONFERENCE

Tom MosgallerDirector of Change Management

UW – Madison

Section II.

IT TAKES A COMMUNITYCARING FOR THE COMMONS

IT TAKES A COMMUNITY

The myth of the rugged individual

-Luck -Leverage -Love

Outliers by Malcolm Gladwell

OUR TWO BIG TOOLSINSTITUTIONS

INSTITUTIONS AND SYSTEMS

COMMUNITY

CONSUMERS AND CLIENTS

CITIZENS IN ASSOCIATIONS

IT TAKES A COMMUNITY

The Geometry Lesson

Institutions and Community

Make a lot Value diversity

of the same thing

IT TAKES A COMMUNITY

Institutions Community

Competency Relationships

“Professional” Neighbor

Policies Stories Procedures

IT TAKES A COMMUNITY

Relationships are the glue that holds community together

Stories are the WD40 of relationships

IT TAKES A COMMUNITY

Institution Community

Respond to Build on needs assets/gifts

Consumers Citizens Clients Associations Customers

The Power of RelationshipsSystems Integration Model

Communicate …Giving & exchanging information to

Cooperate …Assisting each other to

Coordinate …Joint planning/synchronization to

Collaborate …Mutual goals and gains to

Convergence ...Restructuring to

Consolidation …United/Harmonized

IT TAKES A COMMUNITY

Will the actions we take strengthen or weaken the natural connections essential

for our children to thrive in this century?

PRESERVING EARLY CHILDHOOD CONFERENCE

Tom MosgallerDirector of Change Management

UW – MadisonSection III.

QUALITY

Quality is what it makes it possible for your customers to have a long term love affair with your customers

THE GEOMETRY LESSON

Institutions Community

Effective processes are to institutions what

Strong relationships are to communities.

Both are powerful tools for different tasks

WORKING IN THE GAP

Our success depends on our ability to improve our processes and build the relationships essential to community.

QUALITY

Four types of quality

1. Quality by inspection2. Quality assurance3. Quality improvement4. Quality by design

FIVE KEY PRINCIPLES

1. Understand and involve the customer2. Fix key problems What keeps you up at night?3.Pick a powerful change leader4.Get ideas from outside the field5.Use rapid- cycle testing The NIATx Model University of Wisconsin

FIVE QUESTIONS

1.What is it like to be our customer?2.What are we trying to accomplish? What is our aim?3.How will we know if a change is an

improvement?4.What changes can we test rapidly?5.How can we sustain the improvement?

THE P.D.S.A CYCLE

PLAN

ACT DO

STUDY

HunchesTheories

Ideas

Improvement

Goal?

PDSA Cycle

HunchesTheories

Ideas

Improvement GoalReduce wait timefrom 14 days to 7

days?

#1

#2#3

PDSA Cycle

Data = 10 days

Data = 7 days

Data = 12 days

Rapid Cycle Testing = Quick experiments

PDSA Cycle

Discover what change was actually an improvement.

MEASURING CHANGE

How will you know your change is an improvement?

Now is not a time Sum is not a number There is not a place

MEASURING CHANGE

One Change

One Location

One Aim

One Population

GETTING ORGANIZED

Key Roles

Executive sponsor

Change Leader

Change Team

SMALL CHANGES – DRAMATIC RESULTS

Hospitality Start with the relationship Same day service Reminder calls Warm hand offs Follow up

PRESERVING EARLY CHILDHOOD

What could you do today, this week that would be a small improvement that produced dramatic results?

Start with the walk through Pick an area for improvement Put a team together Use the PDSA Cycle Sustain the gains

THE ATHENIAN OATH

“Thus in all ways I will leave my community greater and more beautiful than it was transmitted to us.”

Athenian Oath Pericles Mayor of Athens

SUSTAINABILITY VIDEO CLIP

http://www.soulgardencollective.tv/profiles/blog/show?id=2259039%3ABlogPost%3A183392