Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open...

13
US 36/I-25 Central Update HPTE Board of Directors Briefing September 16, 2015 Jason Myers, E-470 Director of Tolling Services Tolling Services

Transcript of Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open...

Page 1: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

US 36/I-25 Central Update

HPTE Board of Directors Briefing

September 16, 2015 Jason Myers, E-470 Director of Tolling Services

Tolling Services

Page 2: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

Total Transactions By Roadway 1/1/15 to 8/31/15 (including HOV)

-

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

January February March April May June July August

Tota

l Tra

nsac

tions

(Inc

lude

s H

OV)

Plenary US-36 (1%) Plenary 1-25C (4%) NWP (5%) E-470 (90%)

Total Transactions YTD: E-470: 49,090,632 NWP: 2,564,040

I-25 Central: 2,273,597 US-36: 742,775

Page 3: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

Transaction By Type (Lane Level) I-25 Central Express Lanes 1/1/15 – 8/31/15

-

50,000

100,000

150,000

200,000

250,000

300,000

350,000

January February March April May June July August

Void (0%)

Non-Rev (3%)

HOV (54%)

LPT (18%)

AVI (25%)

Page 4: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

Transaction By Type (Lane Level) US 36 Managed Lanes 7/22/15 – 8/31/15

-

100,000

200,000

300,000

400,000

500,000

600,000

7/22/2015 - 7/31/2015 8/1/15 - 8/31/15

Void (2%)

Non-Rev (4%)

HOV (16%)

LPT (47%)

AVI (31%)

Page 5: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

ExpressToll Penetration I-25 Central Express Lanes – Revenue Transactions

1/1/15 to 7/21/15 7/22/15 to 8/15/15

ExpressToll - 80% LPT - 20% ExpressToll - 55% LPT - 45%

* Includes VTOLLs

Page 6: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

ExpressToll Penetration US 36 Managed Lanes – Revenue Transactions

7/22/15 to 8/15/15

ExpressToll - 58% LPT - 42%

* Includes VTOLLs

Page 7: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

Toll Revenue Remitted I-25 Central Express Lanes - MONTHLY 1/1/15 to 8/31/15

-

50,000

100,000

150,000

200,000

250,000

300,000

350,000

$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

$350,000

$400,000

$450,000

January February March April May June July August

Tran

sact

ions

(Inc

ludi

ng H

OV)

Rev

enue

Rem

itted

ExpressToll LPT I-25 Central Total Traffic

Page 8: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

Toll Revenue Remitted US 36 Managed Lanes - WEEKLY 7/22/15 to 8/29/15

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

$0

$5,000

$10,000

$15,000

$20,000

$25,000

$30,000

$35,000

Tran

sact

ions

(Inc

ludi

ng H

OV)

Rev

enue

Rem

itted

ExpressToll LPT US-36 Total Traffic

Page 9: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

Weekly Call Center Volumes May 4th to September 6th

0

5,000

10,000

15,000

20,000

25,000

Phon

e Ca

ll Vo

lum

e

US-36 Open for Tolling

Memorial Day

Page 10: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15

US-36 Open for Tolling

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500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500

5,000

Expr

essT

oll A

ccou

nts O

pene

d

Week

Page 11: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

HOV Switchable Transponders Issued 5/3/15 to 9/5/15

Total HOV Transponders Issued: 37,182

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

HO

V Tr

ansp

onde

rs Is

sued

Page 12: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

ExpressToll Transponders Summary As of 9/8/15

Total Outstanding Transponders – 1,168,156

6C Tags - 78.5%

T21 Tags - 18.3%

Switchable HOV Tags - 3.2%

Page 13: Tolling Services...to September 6 0 5,000 10,000 15,000 20,000 25,000 Phone Call Volume US-36 Open for Tolling Memorial Day ExpressToll Accounts Opened By Week 5/2/15 to 9/5/15 US-36

Questions?