Connections Community Support Programs, Inc.Annual Report2016

January 1, 2015 to December 31, 2016

To gether With O ur Partners. . .Improving L ives And Enhancing Communities

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Connections experienced a period of remarkable growth during Fiscal Year 2016, much of it surrounding our response to the national opioid epidemic, and some exciting new collaborations and partnerships that resulted in successful new programs for the organization. In November 2015, in partnership with the Delaware Division of Substance Abuse and Mental Health (DSAMH), the City of Harrington, and the U.S. Department of Agriculture, we opened the Connections Withdrawal Management Center in Harrington, where residents of Kent and Sussex Counties begin their recoveries from substance misuse. Again with DSAMH as our partner, and with the help of Barclays Bank, the Laffey-McHugh Foundation, and NCALL, we opened a 16-bed inpatient treatment facility for women in Wilmington. With many of the same partners, we opened four sober living

homes at which people in early recovery live communally – including women with children. We started Intensive Outpatient Programs – in Newark, Smyrna, Dover, Harrington, and Millsboro – that provide additional supports for the individuals served in our clinics who receive medication-assisted treatment, the scientifically proven way to prevent accidental overdoses. Our newly opened Centers for Children and Families in Delaware’s three counties harness the healing power of families to address addiction and other issues. We collaborated with Delaware’s Department of Correction (DOC) to open New Expectations, a residential alternative to incarceration for pregnant, justice-involved women struggling with addiction, which helps new mothers give birth to, and bond with, healthy babies. Connections, DOC, Barclays Bank, Deutsche Bank and the The Gilliam Foundation worked together to launch a mobile dental clinic for incarcerated individuals and our community clients, many of whom have not had dental care for years. We partnered with the Dover Police Department on its ANGEL program and the New Castle County Police Department on its HERO HELP program, as the departments moved to direct people to treatment rather than arrest them for drug possession. Marcella’s House in Wilmington, a residence for formerly homeless veterans, is now the site of the Veterans Freedom Mural – a Creative District Wilmington project. We partnered with atTAcK addiction to open two transition homes near Historic New Castle that provide safe environments for women leaving detoxes, rehabs or jails. We opened Gallery 801 in Wilmington that features our clients’ artwork. During the past year, Connections began to work outside of Delaware for the first time as the new provider of primary medical care and behavioral health treatment to individuals at the Caroline County Detention Center in Maryland. Connections continues to provide primary and behavioral health care for those in Delaware’s unified correctional system. All of these ventures address critical needs among vulnerable populations in Delaware and the region. We’re grateful for the support from our partners and donors and to our employees and Board of Directors for their tireless work. Together, we deliver services in unique and important ways that contribute to the quality of life of both the individuals and the communities we serve.

With warm regards,

Catherine Devaney McKay, MC Founder, President, and CEO

THE PRESIDENT’S REPORT

WITHDRAWAL MANAGEMENT CENTER/RESPONSE TO THE OPIOID CRISISIn response to the deadly opioid epidemic, Connections partnered with the Delaware Division of Substance Abuse and Mental Health (DSAMH), the City of Harrington, and the USDA to open the Connections Withdrawal Management Center in November 2015. The state-of-the-art facility in Harrington is the primary place where residents of Kent and Sussex Counties receive safe and secure, medically monitored withdrawal management services and connection to ongoing treatment. The center also helps those who are withdrawing from alcohol and other drugs. Connections also offers Intensive Outpatient Programs in Newark, Smyrna, Harrington, Dover and Millsboro, providing continuing support for people receiving medication-assisted treatment at those locations. With our partners from DSAMH, Barclays Bank, and the Laffey-McHugh Foundation, we opened a new residential addictions treatment facility for women in Wilmington. With these additions, Connections offers more treatment options, and treats more people, than any other provider in Delaware.

NEW EXPECTATIONS AND BEYONDConnections partnered with the Delaware Department of Correction in November 2014 to open New Expectations, a 17-bed facility in Newark for pregnant women with substance abuse issues who are facing incarceration. As an alternative to incarceration, the women receive addiction treatment and the babies are born with their mothers and under sound medical care. We also partnered with atTAcK addiction to open two transition homes near Historic New Castle for women in early recovery, and with the Delaware Division of Substance Abuse and Mental Health, NCALL and the U.S. Department of Agriculture to open four sober living houses – in Wilmington, Harrington and Milford – one of which is for women and their children. These innovative recovery housing arrangements are critical for the success of the people we serve in our integrated, comprehensive behavioral health outpatient clinics across the state.

NEW FAMILY THERAPY PRACTICEThe Bellefonte Center for Children and Families and the Kent-Sussex Centers for Children and Families (in Harrington and Long Neck) address issues from a family perspective. By harnessing the healing power of families, the marriage and family therapists at the centers provide treatment that helps families navigate crises, such as parent-child conflict, challenges at school, substance abuse and misuse, emotional and behavioral issues, and marital problems. The length of the therapy is usually brief, generally 10 sessions or fewer, with a focus on goals attainable by the families.

MOBILE DENTAL CLINIC Connections unveiled its Mobile Dental Clinic in 2016. The 38-foot dentist office on wheels was made possible by a low-interest loan from Barclays Bank and support from Deutsche Bank and the The Gilliam Foundation. The dentists in the vehicle perform comprehensive dental services to patients at work-release and probation violation centers run by the Delaware Department of Correction, where Connections is the medical provider. In 2017, the mobile clinic will also provide access for some of our consumers at our health clinics who do not have dental insurance. The clinic is one of many ways we coordinate medical, behavioral and correctional health care.

INDEPENDENT LIVING FOR ADULTS WITH DISABILITIESConnections continues to expand the residential and vocational supports we have provided for adults with intellectual disabilities since 2009. We also provide comprehensive re-integration services for former long-term residents of the Delaware Psychiatric Center. The Connections Skills Centers in Newport and Dover provide day habilitation, pre-vocational and supported employment services. In addition, Connections operates Delaware’s Community Re-Integration Support Program and six Assertive Community Treatment teams for people with serious and persistent mental illness.

VETERANS FREEDOM MURALIn 2016, the north wall of Marcella’s House, our home for formerly homeless veterans at Ninth and Washington Streets in Wilmington, became the home of the stunningly beautiful Veterans Freedom Mural, completed in partnership with the Wilmington Creative District. Connections also provides case management and housing assistance to Veterans and their families through the Supportive Services for Veteran Families program, and in 2016, participated in challenges to end Veterans Homelessness in the cities of Wilmington and Dover, New Castle County, and the statewide challenge issued by the Governor.

GALLERY 801/ARTS CORNERGallery 801 opened at 801 West Street in Wilmington, also the location of one of our integrated health clinics and Assertive Community Treatment teams, and has successfully engaged our Connections community of employees and service recipients and local community members with the city’s Creative District. The gallery has been home to many workshops and events, including our Community Art Day, Art Loop, and Art in the Urban Garden. More events are planned for 2017, including our second annual Tattoo Art Show.

CONNECTIONS STAFF (Current & Former)Benjamin AbionaTrevor C. AlleyneTara AndrewsNathaniel AustinTawanna BarksdaleCris BarrishAngela BaylessCarol BeachumRobin Belcher-TimmeZoe Belcher-TimmeDiane BergerLatosha BerryGary BoasSara BorekCourtney Bossolo-RiveraLaura BrackettPamela-Lynne BrancatiJohn BrennerDanielle BrothersDarius BrownAleta Brown-MancusoApril BungyCrystal ButcherLuis CaballeroAleata Campbell-EdgeDr. Jose CapiroTommy CarterLeslie CattsTilicia ChandlerBeth CharnichkoMichelene ChristopheIhuoma ChuksSarah ClarkChristine ClaudioJohn Clyne Jr.Shemmea CollinsJoseph ConnorCarla CooperFrank CostonBayyinah CunninghamEricka DanielCatherine DaramolaSteven DavisYvonne DayGladys DembyCatherine Devaney McKay, MCChristopher DevaneyJames DickinsonJason DobrzynskiWanda DrakeMichael DunlapTimothy DurnanChristine EarleHerman EllisHeather EmigStephanie Evans-MitchellKristine FeltsEboni FergusonGina FerrettiMeleka FitzgeraldChantel FoggJefferson Fort

George FournarisAllen FowChristine FrancisAseia FrankCarol FretzAndrew GallaherChanda GibsonErich GillespieKathleen GleasonTheopalis GregoryKatherine GugertyVandrick Hamlin Jr.Andrea HanceAnna HarmonChandra HarrisonDorothy HaysClarice HenceVinny HickmanZona HollomanHeidi HollowayRobert HomillerChanelle JamisonErica JenkinsEphram JeonHolly JohnsonJuanita JollyJami JonesHillary JosephMark KempMargaret Ann KoriaCynthia KresgeNeyra LahozJennifer LenzChamayne LewisDonna LordPamela MageeCynthia MalleeGwendolyn MaloneLaurie Mancini-JonesMichelle MarcantunoFrances MartiAlan MatasBenedict MathuJonathan MatticeTaunja McCoyJames MolesRev. Aaron MooreChristina MorrisTawanda MorrisChristopher ParkThelma ParkerLauren ParkesMagan PatrasHelena PatrickJoni PattersonCarolyn PettyMikelle PhillipsTaresa PittmanKathleen PotterBethany PritchettDeborah QuinnLinda RawlsSheila ReineckMarie RenziAntoinette RodriguezLouise Ryan

Antonio SacreMelissa SchneckMatthew SeatonRick SeeryLezley SextonDr. Hanifa ShabazzLisa ShafferDavid SherwoodCarolyn C. ShowellMichael SkipperEmma SmithEulita SmithJeffrey SmithJanet SnowdenLaurie SpragaAmanda Stahl-HunterKristopher StarrMary SybrantJonathan TanAdam TaylorFranco ThomasTroy ThompsonDiane TisdelSixto TrocheJoy TruittKylee VansantErik VargasAngie WalkerJill WaltersVincent WatsonSara WeimerDarlyn WhiteDouglas WhitneyDorothea WilliamsAnthony WilliamsDorothea WilliamsMolly WilliamsVictoria Williams-HoldenPamela WoodDavid Yunis BUSINESSES, CHURCHES, CORPORATIONS, FOUNDATIONS AND ORGANIZATIONS1-Touch Solutions, LLC ADMAAdvantech IncorporatedAgilent TechnologiesAlumni Healthcare StaffingAmWINS Brokerage of PA - PhiladelphiaAnonymousArchitectural Alliance Inc.Arthur Hall InsuranceArtisans’ BankAttack Addiction FoundationAwareness Center LLCBank of AmericaBarclays Bank DelawareBHA Foundation FundBioTek reMEDysBrandywine Women’s Health Associates, Inc.Calvary Baptist Church of Newark

CFG Health Network, LLCCigna Insurance CompanyCMI Solar & Electric, IncColdwell Banker Preferred Wilmington OfficeCombined Federal CampaignCommercial Cleaning Services Inc.Committee to Elect KowalkoCooch & Taylor, Attorneys at LawCovenant Wealth Strategies, LLCCrystal TrustDelaware Community FoundationDelaware Orthopaedic SpecialistsDelaware Valley Development CompanyDelmarva PowerDeutsche Bank Trust Company DelawareDiscover BankDSM Brokerage Services, LLCExcel Business Systems, Inc.Financial and Consulting Services, Inc.First Presbyterian ChurchFirst Presbyterian Church NewarkFlashnotes, Inc.Flooring Solutions, Inc.Fusco EnterprisesGE United Way CampaignGildea EnterprisesGlenmedeHarvey, Hanna & Associates, Inc.Heritage Business Systems, Inc.Highmark DelawareHonda Financial ServicesKBRLaffey-McHugh FoundationLaird Stabler & Associates, LLCMaine Community FoundationMcCarter & English, LLPMedical Search InternationalMicrosoftMoore Medical LLCMorningstar Property Group, LLCNAI Emory HillNAMI DelawareNAS Surety GroupNational Communications, Inc.NCCL SchoolNet Carrier, Inc.New Castle CountyNewark New Century ClubNovick Brothers CorporationOffice Basics Inc.PANTANO Real EstatePhiladelphia Insurance CompaniesPhineas Management LLCPK’s Wholesale Food

CONTRIBUTORS CONTRIBUTIONS RECEIVED BETWEEN JANUARY 1, 2014 – DECEMBER 31, 2016

CONTRIBUTORS CONTRIBUTIONS RECEIVED BETWEEN JANUARY 1, 2014 – DECEMBER 31, 2016

PNC Bank/ PNC FoundationPort of WilmingtonPre Holding II, LLCRockford CenterRyan Specialty, LLCSalter & Associates Inc. Sitara CollectionsSt. Daniels U.M.A.E. ChurchSt. Paul’s Evangelical Lutheran ChurchState Employee Charitable CampaignSussex Child Health Promotion Coalition FundSysco Eastern MarylandTD Bank, N.A.TD Charitable FoundationThe Christmas Shop FoundationThe Gilliam FoundationThe Rivendell Foundation, Inc.Thursday Charity GroupUnitarian Fellowship of NewarkUnited Way of DelawareUnited Way of the National Capital AreaUSAPhone.comVogue CleanersWaste ManagementWeiner Benefits GroupWelfare FoundationWharton Surety Consultants, LLCWhisman, Giordano & AssociatesWilmington City CouncilWSFS BankYoung Conaway Stargatt & Taylor, LLPYouth Philanthropy Fund

INDIVIDUALSMr. and Mrs. Edward J. Abbott, Jr.Mr. Peter G. AbessinioDr. and Mrs. Richard J. AgnelloMr. and Mrs. Jack M. AkesterMr. and Mrs. Lee G. AndersonMs. Frann Anderson, LCSW, CADCAnonymousMr. and Mrs. Raymond S. Babiarz, Jr. The Honorables Bernard and Helen BalickMs. Mary Jane BennettMr. and Mrs. Philip BergerMs. Lisa Blunt RochesterMr. Gary BoasMr. and Mrs. Urie BouldenMr. David L. BowlsbeyMr. and Mrs. J. William BrehmMs. Linda Brennan-JonesMr. and Mrs. J.P. BrightonMr. and Mrs. Charles R. BrownMr. and Mrs. Glenn BurchamMr. Jeff BurtonMr. Robert ByrdMs. Betty H. Camper

The Honorable Thomas R. CarperMr. and Mrs. Robert C. CarterRepresentative and Mrs. Michael N. CastleMs. Mary CavanaughMr. Scott H. ChampagneMr. and Mrs. ChristoffersonMr. and Mrs. Tom G. Churchill, Jr.Mr. Joseph ClaricurzioMs. Amy CohenMs. Traci ColemanMr. and Mrs. P. Clarkson Collins, Jr.Ms. Michele CovielloMr. James CoyneMs. Phoebe CravenMs. Barbara B. CreeganMs. Susan M. CreterMr. and Mrs. Thomas J. CrkvenacMs. Debra CrossonMs. Diane DaigerMr. Michael J. DaltoMs. Virginia DarnelMs. Melora DavisMr. Andrew Del GuercioMs. Eileen DevaneyMr. Blair C. DickersonMr. and Mrs. Harry J. Dillner, Jr.Ms. Ellen M. DonahueMs. Barbara DowlingMr. and Mrs. David A. Drexler, Esq.Mr. and Mrs. Lawrence S. Drexler, Esq.Ms. Debra L. EckrothMr. Ronald L. ElkoMs. Roberta J. EmmonsMr. and Mrs. James L. EverettMr. and Mrs. David M. EversMr. and Mrs. J. E. Feeley, Jr.Ms. Joan FinnMs. Debra FletcherMr. Vincent FranchinoMs. Lesley M. FreedMs. Joan Y. FrenchDr. J. Carlton Gartner, Jr.Mr. and Mrs. Richard F. GaysMs. Lisa GilmerMr. and Mrs. William A. GoellerMr. Jeremy GoodwinThe Honorable and Mrs. Thomas P. GordonMr. Donald GougeMr. and Mrs. Michael GoydaMs. Jane R. HaggardRepresentative Bethany Hall-LongMs. Stephanie HammondMs. Marie T. HarkinsDr. Fawzia K. Hasan M.D.Mr. and Mrs. John HathwayMs. Watara HeathMr. A. Richard HeffronMs. Joyce HeinMs. Clarice HenceMs. Esther J. HigginsMs. Ruth Holler

Mr. Eric A. HollowayMr. Robert S. HomillerMr. and Mrs. James H. HughesDr. Caroline Hughes and Mr. John StrangeMr. and Mrs. David C. HumesMs. Nancy H. JamesMr. and Mrs. Jeff JamesRepresentative Earl G. Jaques, Jr.Ms. Barbara JezlMs. Shirley E. JohnsRepresentative James J. J. JohnsonMs. Clavel JonesMr. Michael JonesMr. and Mrs. Gregory K. JonesMr. and Mrs. Lynn C. JonesMr. George JurgensenMs. Annie KairoMs. Doris S. KaneMr. and Mrs. Daniel J. KasprzakMr. Richard H. KellerMr. and Mrs. M. Neil KilianMr. Daniel L. KleinMr. Jamie KohrMr. and Mrs. Michael A. KrunMs. Melody R. LasanaMs. Michelle LauerMs. Monisha Y. LloydMr. and Mrs. Darryl LorenzMr. Eric D. LuznarMrs. Isabel F. MacDermottDr. and Mrs. G. Dean MacEwenMs. Patricia MaichleMs. Anita MarcialMs. Brittany MasonMs. Daphne R. MathewsMr. Joseph C. MatternMs. Diana W. MaxminMr. and Mrs. Michael R. McDowellMr. John McKennaMr. and Mrs. James B. McNeelyMr. Edmund D. Meyers, Jr. and Ms. Rebecca D. DixonMs. Maria V. MichaelMr. and Mrs. David M. MillerMs. Barbara C. MitchellMs. Kimberly ModestoMs. Mary J. MonganMr. and Mrs. Philip E. MorganMs. Julia MorganMr. and Mrs. Carl W. NelsonMr. Daniel A. Nestor and Ms. Karen Poore-NestorMr. and Mrs. James W. NewsomDr. William NortheyMr. and Mrs. Brendan O’NeillMs. Susan Oldenburg and Mr. David KleinMs. Susan PaikinMr. and Mrs. John A. ParaskiewiczMs. Tammy PattersonMr. and Mrs. Mel PellMs. Karen Poore-NestorMr. and Mrs. Joseph M. Potochney

Ms. Joanne H. PriceMs. Megan L. ProudMr. Kumar PurchitMr. James QuigleyMr. Dennis QuillMr. and Mrs. Mark QuinnErin L. Rautio DMDDr. and Ms. Frank L. Rawling, Jr.Mr. Marc D. RichmanMr. and Mrs. David B. RipsomMr. and Mrs. Kenneth M. RobertsonMr. Vincent RobertsonRev. Timothy D. Rodden and Rev. Randall T. ClaytonMs. Ellen A. RossMr. and Mrs. Salvatore J. Rossi, Jr.Ms. Ann W. RoybalMr. and Mrs. James E. RuetherMs. Judith SaryanMr. Geoffrey A. Sawyer, Jr.Ms. Melissa Schneck, LCSWMs. Marie E. SchneiderMr. and Mrs. John F. SchneiderRepresentative Peter C. SchwartzkopfMr. and Mrs. Fred C. Sears, IIMs. Lisbeth L. SelsorMs. Lisa ShafferMr. H. Rodney Sharp III and Ms. Lynn HerrickMs. Carolyn ShowellDr. and Mrs. E. F. Joseph SieboldMs. Linda SinghMr. Mel SlawikMr. and Mrs. Edward D. SmithMs. Joanna K. StaibMrs. Mona StenzMs. Karen StewartMr. and Mrs. James W. Stewart, IIIMr. Jerome L. Stockhausen, Jr.Mr. Robert StranskyMr. Joseph R. StrongMr. Mark B. StutmanMr. and Mrs. Kevin M. SullivanMs. Mary SybrantMr. and Mrs. Carlton H. TappanDrs. Maurice and Marguerite ThewMs. Mary TiganiMr. Walter C. TuthillMs. Jane F. UtleyMs. Alice M. D. VernierMrs. Elaine P. VicaryMr. Charles VincentMr. and Mrs. Mark A. WagnerMs. Kimberly Wagner-RyallsMr. and Mrs. Clinton W. WalkerMs. Nathalie WallerMs. Sue WeimerMr. Daniel L. WeintraubMr. and Mrs. Steven M. WelchMr. Thomas M. WhiteMr. and Mrs. John M. WilliamsMr. Walter WilsonMs. Joyce S. WoodsonMr. and Mrs. Walter Ziegler

BOARD OF DIRECTORS

Lawrence S. Drexler, Esq. Chairman of the Board Barclaycard US

Catherine Devaney McKay, MC Founder, President, and CEO Connections

Linda H. Zeigler Vice Chairwoman WSFS Bank

J. William Bowlsbey Finance Committee Chairman JPMorgan Chase

Bob Byrd Secretary The Byrd Group, LLC

Chief Norman Barlow City of Harrington

Scott H. Champagne Barclaycard US

Kenneth G. Cunningham Jr. Providence Service Corporation

Blair Dickerson, J.D. Delaware Human Relations Commission (retired)

Geoffrey M. DuFrayne EisnerAmper LLP

Vandrick Hamlin Sr. United States Postal Service

James A. Hull Veteran, U.S. Air Force

Grigori A. Lopez-Garcia New Castle County Police Department

Maria M. Matos Latin American Community Center

Philip Morgan Delaware Department of Correction (retired)

Rev. Vincent Oliver New Calvary Baptist Church

Rev. Timothy D. Rodden Christiana Care

Douglas J. Salter New Castle Insurance, Ltd.

Mark Wagner Dupont Co.

Marcella Williams Community Member

In the fiscal year ending on June 30, 2016, Connections ended its 21st consecutive year with an unqualified audit with no findings and a positive change in net assets. We are proud of our financial management and pleased to be able to offer these assurances to our contributors. The financial statements of Connections Community Support Programs, Inc. have been audited for the year ending June 30, 2016, in accordance with generally accepted auditing standards by the independent certified public accounting firm of Whisman Giordano & Associates LLC. A copy of our most recent audited financial statements is available on our web site at www.connectionscsp.org.

CONNECTIONS 2016 EXPENSES BY ACTIVITY

TREATMENT PROGRAMS (79%)

HOUSING PROGRAMS (16%)

EMPLOYMENT PROGRAMS (5%)

FUND RAISING (0%)

CONNECTIONS 2016REVENUE BY SOURCE

MEDICAID (13%)

DELAWARE DEPARTMENT OF CORRECTION (53%)

DELAWARE HEALTH AND SOCIAL SERVICES (14%)

HUD (4%)

OTHER FEES FOR SERVICE (15%)

CONTRIBUTIONS AND GRANTS (1%)

CONNECTIONS 2016 EXPENSES BY CATEGORY

DIRECT CARE SALARIES AND BENEFITS (65%)

OCCUPANCY COSTS (4%)

TRANSPORTATION COSTS (2%)

CLIENT ASSISTANCE COSTS (16%)

OTHER OPERATING COSTS (5%)

INTEREST AND DEPRECIATION (2%)

ADMINISTRATIVE OVERHEAD (6%)

REVENUES $102,045,443

EXPENSES $100,816,948

INCOME FROM OPERATIONS $1,228,495

UNREALIZED GAIN (LOSS) ON INVESTMENT $(676,550)

CHANGE IN NET ASSETS $551,945

NET ASSETS—BEGINNING-OF-YEAR $12,580,119

CONTRIBUTIONS $1,688,579

DISTRIBUTIONS $(6,000)

NET ASSETS—END-OF-YEAR $14,814,643

FINANCIAL SUMMARY

O u r M i s s i o n

Connections Community Support Programs, Inc. provides a comprehensive array of health care, housing, and employment opportunities that help individuals and

families to achieve their own goals and enhance our communities.

3821 Lancaster Pike Wilmington, DE 19805www.connectionscsp.org

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© 2017 Connections Community Support Programs, Inc.