Together in the Crisis survey, impact of COVID-19 crisis ... · 7/14/2020`1 1 „Together in the...
Transcript of Together in the Crisis survey, impact of COVID-19 crisis ... · 7/14/2020`1 1 „Together in the...
7/14/2020`1 1
„Together in the Crisis“ survey,
impact of COVID-19 crisis on doing business
Belgrade, April 2020.
Serbian Chamber of Commerce and Industry and the USAID’s Cooperation for Growth
have invited companies and entrepreneurs to participate in the survey „Together in the
crisis “. The survey focuses on the economic aspects of the COVID-19 crisis and its
impact on doing business.
Feedback from businesses (hereinafter sometimes referred to as „firms“) are valuable
because it helps to better understand the real situation in the economy and challenges
that businesses are currently facing with. The findings that follow are "mirroring" the
state of the economy and the reactions of businesses in the third week from the day of
the declaration of the state of emergency.
A clear picture and analysis of the current situation enables better preparation of the
steps that market participants should take in order to reduce the negative effects of the
COVID-19 virus crisis, starting from the private businesses, associations, business
associations, non-governmental organizations, all the way to the competent state
authorities.
In the course of time, the survey should also provide answers on what to do "the day
after the crisis" and in 2020, to restore the vitality of businesses as soon as possible. We
will repeat the survey in 21 days, monitoring the development of the situation and
adjusting it to the real needs of the economy and the situation in the country.
7/14/2020 2
High sensitivity when it comes to liquidity is the key impact on doing business after the declaration of a
state of emergency.Tourism and hospitality stand out as the most affected sectors of the industry..
Workforce optimization - the most undertaken measure.
Every third company believes that it can partially or fully adapt to online business.
Every other firm, on average, believes its operating revenues are at least halved compared to the same
month last year. Micro-businesses and entrepreneurs expect a loss of more than 80% compared to March
2019. Entrepreneurs and micro-enterprises stand out as particularly affected and 35% of them estimate a
loss exceeding 80%.Tourism and hospitality expect biggest losses (45.5%).
In 2020, 40% of respondents expect a reduction in sales of more than 50%, and 44% of respondents
expect a reduction in profits exceeding 50%. The smaller a company is, the more vulnerable it is. Larger
companies expect losses to a lesser extent. The following industries are affected above average: tourism
and hospitality, trade, expert, scientific, innovation, technical, and administrative activities, and industrial
manufacturing.
Most of the respondents, 81% of them, estimate they would be helped by tax and contributions
exemptions during interruption or cessation of work. Measures of financial support to the economy came
second. The IT sector most intensively expects training and loans for business digitalization, to help
remedy the aftermath of the crisis.
If the crisis were to end today, most firms believe it would return to its normal level of going business in
1-3 months.
7/14/2020
Summary
The representativeness and structure of the sample was made through a Post Hoc analysis. Sample size: n = 806.
The observation units were registered companies and entrepreneurs operating on the territory of the Republic
of Serbia and were willing to answer the questionnaire. Data collection period: March 26 - March 31, 2020.
According to the latest financial statements (2018), the companies that responded to the questionnaire had more
than 45,000 employees and generated over RSD 650 billion of operating income.
The research tool is a structured questionnaire, conducted by an “online” form filling technique.
Credibility of Conclusions: In the sensitive moments of the first crisis, this research is distinguished by the size of
the sample (806), the broad coverage of the sector of activity, the size of the business entities, as well as the
region within which they are registered. The registration of the company identification number ensures the
validity of the findings as well as the quantitative analysis according to the different typologies of the companies.
The conclusions drawn for the level of the Serbian economy are the result of the size and structure of the sample
collected.A more thorough and statistically representative analysis may be further considered.
7/14/2020
entrepreneurs
23%
up to 10
employees
(micro)
45%
11 to 50
employees
(small)
22%
51 to 250
employees
(middle)
8%
more than 250
employees
(large)
2%
SHARE OF BUSINESSES BY SIZE (%)
Size is defined by number of employees
Sample structure (n=806)
Methodology
When it comes to sample structure, by
size of business entities, the largest
number comes from micro enterprises -
45%. There are 23% of entrepreneurs,
22% of small enterprises, 8% of medium-
sized enterprises, while 2% of enterprises
are classified as large.
7/14/2020 5
Vojvodina
23%
Belgrade region
33%
South and East Serbia
14%
Šumadija and Western
Serbia 27%
n/a
3%
SHARE OF BUSINESSES BY REGION (N=806)
Region: Administrative data about location of the business.
Source: SCC 2018
Regarding the sample structure by region, 33% of business entities come from the Belgrade region, 27% from the
Sumadija and Western Serbia regions, 23% from the Vojvodina region, 14% from the Eastern Serbia region, while
for 3% of respondents the region within which they operate is unknown.
Sample structure (n=806)
7/14/2020 6
Industry, 31.0
Professional, scientific,
innovative, technical
and administrative
activities, 18.0
Trade, 17.2
Other services, 14.9
Tourism, hospitality,
4.1
Information,
communication, 4.0
Construction, 3.8
Agriculture, 3.5#N/A, 2.9 Other, 0.6
SIZE OF BUSINESS ENTITIES (%), BYTHE SECTOR OF ACTIVITY
Other services: transport and storage, education, health services, real estate, financial
services, insurance, art, enterteinment and recreation, water management and waste water
management, other services.
Other: mining, state administratuon, mandatory social insurance
Source: SCC 2018.
According to the sector of activity in which they operate, all industry sectors are represented in the sample.
Sample structure (n=806)
7/14/2020 7
3.86
3.73
3.70
3.70
3.48
3.38
3.28
3.03
2.73
2.63
2.56
2.45
2.02
0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00
[odlaganje/otkazivanje porudžbina]
[nemogućnost pokrića osnovnih troškova poslovanja]
[ograničenja radnog vremena i rad od kuće]
[nemogućnost naplate potraživanja]
[poteškoće u logistici i distribuciji]
[nelikvidnost]
[nedostatak higijenskih i zaštitnih sredstava]
[zastoj u javnoj administraciji]
[drugo]
[nemogućnost da klijenti budu fizički prisutni]
[nemogućnost uvoza]
[povećanje ulaznih cena]
[zabrana izvoza]
How much an effect impacted your business? (1 to 5) (average)
In the first flight of the crisis, firms have been impacted by the inability to cover the underlying costs –
business, the postponement or cancellation of orders, lack of the contact with the clients and the inability to
collect claims.The finding points to the sensitivity of the private sector to liquidity.
Assessing the intensity of the negative effects, businesses say that the strongest impact on business was
caused by the delay or cancellation of orders (3.9, on a scale from 1 to 5), the inability to cover basic
operating costs (3.7), working time limitations (3.7) and the inability to collect claims (3.7 ).
Have any of these effects impacted your business since the state of
emergency was declared, and if so, what was the intensity of this
impact ? (Business selected up to three answers and evaluate effect by the following rate: 1 – did not make
an impact up to 5 – made a strong impact on the business )
postponement or cancellation of orders
inability to cover the underlying costs
working time limitations and work from home
inability to collect claims
difficulties in logistics and distribution
insolvency
lack of higienic and protective equipment
standstill in public administration
other
inability to meet clients
inability to import
increase of entry prices
The export ban
7/14/2020 8
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
Poljoprivreda
Industrija
Građevinarstvo
Ostale usluge
Turizam iugostiteljtvo
Trgovina
Stručne, naučne,inovacione I
tehničke delatnosti& Administrativne…
Informisanje ikomunikacija
Ostalo
[zabrana izvoza] [nemogućnost uvoza][odlaganjje/otkazivanje porudžbina] [nemogućnost naplate potraživanja][povećanje ulaznih cena] [nelikvidnost][poteškoće u logistici i distribuciji] [ograničenja radnog vremena i rad od kuće][nemogućnost pokrića osnovnih troškova poslovanja] [zastoj u javnoj administraciji]
Other services
Construction
Tourism and hospitality
When considering the impact of the effects of the crisis on particular sectors of the industry, tourism and
hospitality stand out as the most affected sector. This is followed by other services, professional and
scientific activities and trade.
How much have the effect impacted your business since the state
of emergency was declared?
export banpostponement or cancellation of orders increase of entry pricesdifficulties in logistics and distributioninability to cover the underlying costs
inability to importinability to collect claimsinsolvency
working time limitations and work from homestandstill in public administration
Agriculture
IndustryOther
Trade
Professional, scientific,
innovative, technical and
administrative services
Information and
communication
7/14/2020 9
42.1
38.0
29.1
26.5
21.9
17.9
17.1
13.1
10.1
3.7
1.4
0.0 20.0 40.0 60.0 80.0 100.0
smanjenje broja sati rada radnika
organizovanje rada dela radnika od kuće
pregovaranje sa poveriocima o kasnijoj otplati duga
zatvaranje dela poslovanja
privremeno gašenje svih poslovnih procesa
prelazak na "on line" poslovanje
pozajmica od strane osnivača
promene proizvodnog algoritma i/ili načina poslovanja
nismo preduzeli mere i u kratkom roku ih ne planiramo
otpuštanje dela radnika
otpuštanje svih radnika
Share of business enitities which have taken any measures (n=806, %)
The measures that businesses undertook first or plan to take in the short term in response to the COVID-19
crisis are the following: reducing work hours (42.1% of respondents), organizing work from home (38%) and
negotiating with creditors (29.1%). Hence, at a first glance, companies first optimized workforce engagement
(reduced or organized work from home) and communicated with creditors about delaying debt repayment. Very
few firms laid off workers.
What measures related to employees and business have you taken
so far, or you are planning to take in the short-term period?
(business entities selected no more than three options)
reducing work hours
organizing work from home
negotiating with creditors
close operations partially
closing all business operations temporarily
switch business to online
lending from company owners
change of business model
we didn’t take any measures and do not plan to take
in short-term period
lay off some of employees
lay off all employees
7/14/2020 10
0
20
40
60
80
100Poljoprivreda
Industrija
Građevinarstvo
Ostale usluge
Turizam i ugostiteljtvoTrgovina
Stručne, naučne, inovacione I tehničkedelatnosti & Administrativne
delatnosti
Informisanje i komunikacija
Ostalo(%)
organizovanje rada dela radnika od kuće smanjenje broja sati rada radnika
otpuštanje dela radnika otpuštanje svih radnika
zatvaranje dela poslovanja prelazak na "on line" poslovanje
pregovaranje sa poveriocima o kasnijoj otplati duga pozajmica od strane osnivača
privremeno gašenje svih poslovnih procesa promene proizvodnog algoritma i/ili načina poslovanja
nismo preduzeli mere i u kratkom roku ih ne planiramo
Agriculture
When we look at this finding in relation to the business activity of companies, it is notable that the IT sector has
primarily responded by organizing part of the work from home and moving to an "online" business; the trade,
construction, industry and agriculture sectors, reducing the number of hours worked by the workers, while the
tourism and hospitality sector applied temporary closures of business processes and lending from company
founders
What measures related to employees and business have you taken
so far, or you are planning to take in the short-term period?(business entities selected up to three priorities)
Industry
Construction
Other services
Tourism and hospitalityTrade
Other
Information and communication
Professional, scientific, innovative,
technical and administrative services
work from home of some employees
lay off some of employees
close operations partially
negotiating with creditors
closing all business operations temporarily
we didn’t take any measures and do not plan to take in
short-term period
reducing work hours
lay off all employees
switch business to online
lending from company owners
change of business model
7/14/2020 11
4.8
4
6
5
1
0
25.8
30
29
16
22
23
69.0
65
64
79
77
77
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0
Sve firme
preduzetnik
do 10 zaposlenih (mikro)
11 do 50 zaposlenih (malo)
51 do 250 zaposlenih (srednje)
više od 250 zaposlenih (veliko)
Is it possible to do the business online? (%)
Da, u potpunosti Da, delimično n/a Ne
Every third company can adapt, partially (26%) or completely (5%), to online business. However, most
respondents need physical space (70%) to do business. By looking at this finding by firm size,
entrepreneurs and micro-businesses can more easily switch to online business than larger companies.
Is it possible to do your business online?
All business entities
entrepreneurs
Up to 10 employees (micro)
11 to 50 employees (small)
51 to 250 employees (medium)
more than 250 employees (large)
Yes, completely Yes, partially No
7/14/2020 12
9.7
53.1
0.0
1.4
1.7
0.0
0.8
0.0
54.5
31.3
28.6
27.3
24.2
16.1
10.8
9.1
35.9
15.6
71.4
70.5
73.3
83.9
88.0
90.9
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0
Stručne, naučne, inovacione I tehničke
delatnosti & Administrativne delatnosti
Informisanje i komunikacija
Poljoprivreda
Trgovina
Ostale usluge
Građevinarstvo
Industrija
Turizam i ugostiteljtvo
Share of business entities, by sector (%)
Da, u potpunosti Da, delimično Ne
In terms of business activity, the largest percentage of respondents who can switch to an online business
operates within the information and communications sector (85%), followed by professional, scientific,
innovation, technical and administrative activities (65%). The sectors most in need of physical space are
tourism, industry and construction.
Is it possible to do your business online?
Yes, completely Yes, partially No
Professional, scientific, innovative,
technical and administrative services
Information and communication
Agriculture
Trade
Other services
Construction
Industry
Tourism and hospitality
7/14/2020 13
Most of businesses are affirmative to launching eCommerce and e-payment. 44.5 percent of the business
entities have already launched e-payment of goods and services, while 8.8 percent of them have launched
eCommerce. 14.6 percent of firms plan launch eCommerce and e-payment, while almost third of respondents
do not plan that move.
The refinement of terminology, as well as cross-analysis by types of business entities, will be a part of the next iteration
on this survey. The results indicate the possibility that respondents think that electronic payment for goods and services
and electronic banking are the same.
Have you considered launching eCommerce and/or e-payment?
8.8
44.529.3
2.7
14.6
% business entities
Već smo uveli elektronski
način kupovine
Već smo uveli elektronsko
plaćanje robe i usluga
Ne
n/a
Da, planiramo da uvedemo
We have already launched eCommerce
We have already launched epayment
Yes, we plan to launch
No
7/14/2020 14
29.3
35.5 35.2
20.0
7.2
15.4
26.925.7
28.727.4
24.6
0.0
25.723.5
19.4
34.3
40.638.5
14.312.6
14.2 14.915.9
23.1
3.82.7 2.5 3.4
11.6
23.1
0
5
10
15
20
25
30
35
40
45
Sve firme preduzetnik do 10 zaposlenih
(mikro)
11 do 50 zaposlenih
(malo)
51 do 250 zaposlenih
(srednje)
više od 250
zaposlenih (veliko)
(%)
80-100% 50 do 80% 10 do 50% n/a, ne mogu da ocenim od 0-10%
Every other firm, on average, believes its operating revenues are at least halved compared to the same
month last year. Nearly a third of respondents expect a loss of more than 80% compared to March 2019
Looking at the estimated size loss of businesses, entrepreneurs and micro-enterprises stand out as
particularly affected. 35% of them estimate a loss exceeding 80%
How do you estimate loss in revenues compared to March 2019?
All business entities entrepreneur Up to 10 employees
(micro)11 to 50 employees
(small)
up to 250 employees
(medium)more than 250 employees
(large)
n/a, I can’t estimate50 – 80 % 10 – 50 % 0 – 10 %
7/14/2020 15
45.5
39.2
31.0
29.3
27.3
25.0
24.4
21.4
16.1
33.3
30.0
31.7
26.9
27.3
15.6
27.6
14.3
19.4
3.0
17.5
24.8
25.7
28.1
25.0
27.6
39.3
41.9
15.2
11.7
9.0
14.3
15.1
18.8
15.6
21.4
19.4
3.0
1.7
3.4
3.8
2.2
15.6
4.8
3.6
3.2
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0
Turizam i ugostiteljtvo
Ostale usluge
Stručne, naučne, inovacione I tehničke delatnosti &
Administrativne delatnosti
Sve firme
Trgovina
Informisanje i komunikacija
Industrija
Poljoprivreda
Građevinarstvo
%
80-100% 50 do 80% 10 do 50% n/a, ne mogu da ocenim od 0-10%
In terms of sectors of business activities, tourism and catering (45.5%), other services (39.2%), as well as
professional, scientific, innovation, technical and administrative activities (31%) expect the largest losses
n/a, I can’t estimate
How do you estimate loss in revenues compared to March 2019?
Tourism and hospitality
Other services
Professional, scientific, innovative, technical and
administrative services
All business entities
Trade
Information and communication
Industry
Agriculture
Construction
50 – 80 % 10 – 50 % 0 – 10 %
7/14/2020 16
7.6
3.8
4.4
10.3
23.2
30.8
14.0
10.4
12.0
16.0
24.6
38.5
26.2
26.8
24.6
29.7
26.1
15.4
39.5
39.3
45.1
36.0
23.2
15.4
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0
Sve firme
preduzetnik
do 10 zaposlenih (mikro)
11 do 50 zaposlenih (malo)
51 do 250 zaposlenih (srednje)
više od 250 zaposlenih (veliko)
(share of business entities, %)
do 20% do 30% do 50% > 50% n/a + ne mogu da procenim
When it comes to businesses' expectations of the economic impact of coronavirus on sales to the decline in
2020 compared to 2019, 40% said they expected a reduction of more than 50%, 26% said that the reduction
would be up to 50%, 14% expect a reduction of up to 30%, while 7% of companies expect a reduction of up to
20%.
The finding also shows that the smaller the company, the more vulnerable it is. Larger companies expect losses
to a lesser extent.
What will be the impact of coronavirus on your sales reduction in
2020?
n/a, I can’t estimate
All business entities
Entrepreneur
Up to 10 employees (micro)
11 to 50 employees (small)
51 to 250 employees (medium)
more than 250 employees (large)
up to 20 % up to 30 % up to 50 %
7/14/2020 17
0.0
4.3
9.0
9.2
7.6
2.5
10.7
21.9
6.5
6.1
18.0
9.0
16.4
14.0
9.2
25.0
12.5
29.0
27.3
26.6
21.4
30.0
26.2
25.8
28.6
18.8
22.6
57.6
46.0
42.1
39.6
39.5
35.8
32.1
31.3
16.1
9.1
5.0
18.6
4.8
12.8
26.7
3.6
15.6
25.8
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0
Turizam i ugostiteljtvo
Trgovina
Stručne, naučne, inovacione I tehničke delatnosti &…
Industrija
Sve firme
Ostale usluge
Poljoprivreda
Informisanje i komunikacija
Građevinarstvo
Share of business entities (%)
do 20% do 30% do 50% > 50% n/a + ne mogu da procenim
In terms of business activities, they are affected above average: tourism and catering, trade, professional, scientific,
innovation, technical and administrative activities, as well as industry
What will be the impact of coronavirus on your sales reduction in
2020?
Tourism and hospitality
Trade
Professional, scientific, innovative, technical and
administrative services
Industry
All business entities
Other services
Agriculture
Information and communication
Construction
n/a, I can’t estimateup to 20 % up to 30 % up to 50 %
7/14/2020 18
7.6
4.9
4.1
12.6
20.3
7.7
12.0
10.4
10.9
10.9
23.2
23.1
23.7
24.6
21.6
26.3
23.2
38.5
44.0
43.2
50.0
41.1
26.1
23.1
12.7
16.9
13.4
9.1
7.2
7.7
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0
Sve firme
preduzetnik
do 10 zaposlenih (mikro)
11 do 50 zaposlenih (malo)
51 do 250 zaposlenih (srednje)
više od 250 zaposlenih (veliko)
(share of business entities, %)
do 20% do 30% do 50% > 50% n/a + ne mogu da procenim
When it comes to businesses' expectations about the economic impact of coronavirus on declined of profits
in 2020, 44% said they expected a decline in more than 50%, 24% said it would be up to 50%, 12% expected
a reduction of up to 30%, while 7% of firms expect a reduction of up to 20%.
What will be the impact of coronavirus on your profitability
reduction in 2020?
n/a, I can’t estimate
All business entities
Entrepreneur
Up to 10 employees (micro)
11 to 50 employees (small)
51 to 250 employees (medium)
more than 250 employees (large)
up to 20 % up to 30 % up to 50 %
7/14/2020 19
3.0
6.9
4.2
4.3
7.6
21.9
9.6
3.2
17.9
0.0
15.2
11.7
12.2
12.0
6.3
11.2
25.8
14.3
27.3
20.0
25.8
24.5
23.7
21.9
24.8
22.6
21.4
63.6
46.9
46.7
45.3
44.0
43.8
42.0
29.0
21.4
6.1
11.0
11.7
13.7
12.7
6.3
12.4
19.4
25.0
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0
Turizam i ugostiteljtvo
Stručne, naučne, inovacione I tehničke delatnosti & Administrativne
delatnosti
Ostale usluge
Trgovina
Sve firme
Informisanje i komunikacija
Industrija
Građevinarstvo
Poljoprivreda
share of business entities (%)
do 20% do 30% do 50% > 50% n/a + ne mogu da procenimn/a, I can’t estimate
Tourism and hospitality
Professional, scientific, innovative, technical and
administrative services
Other services
Trade
All business entities
Information and communication
Industry
Construction
Agriculture
What will be the impact of coronavirus on your profitability
reduction in 2020?
In terms of business activities, they are affected above average: tourism and hospitality, professional, scientific,
innovation, technical and administrative activities, other services as well as trade
7/14/2020 20
97
30
(% business entities)
Da Uopšte ne očekujem promene n/a
The absolute majority of companies (97%) expect difficulty in collecting claims. Three percent of all surveyed
companies do not expect changes at all in this respect. These three percent are mainly small firms in the IT sector,
as well as small and medium-sized firms in the industry sector. A deeper analysis of these types of companies may
be the subject of future research
Do you expect difficulties in debt collection?
Yes I don’t expect change
7/14/2020 21
Every other firm expect difficulties in debt collection in the next 60 days.
11.7
16.9
25.9
19.9
16.5
4.0
2.02.9
0.4
0.0
5.0
10.0
15.0
20.0
25.0
30.0
Da, u narednih
15 dana
Da, u narednih
15-30 dana
Da, u narednih
30-60 dana
Da, u narednih
60-90 dana
Da, preko 90
dana
Da, nakon 6
meseci
Da, naredne
godine
Uopšte ne
očekujem
promene
n/a
Do you expect difficulties in debt collection? (%)
Do you expect difficulties in debt collection?
I don’t
expect change
Yes,
next year
Yes, for 6
months
Yes in the
next 15 days
Yes in the
next 15-30
days
Yes in the
next 30-60
days
Yes in the
next 60-90
days
Yes, for
more than
90 days
7/14/2020 22
0.0
9.4
12.9
10.3
11.7
10.7
24.2
12.8
10.0
9.7
3.1
15.1
16.6
16.9
7.1
9.1
21.2
20.0
41.9
34.4
28.8
28.3
25.9
25.0
24.2
22.8
22.5
22.6
21.9
17.3
20.7
19.9
21.4
24.2
18.0
23.3
19.4
15.6
18.0
13.1
16.5
28.6
18.2
16.0
17.5
3.2
3.1
4.3
5.5
4.0
0.0
0.0
3.6
3.3
3.2
12.5
1.4
2.8
2.9
3.6
0.0
3.6
0.8
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0
Građevinarstvo
Informisanje i komunikacija
Trgovina
Stručne, naučne, inovacione I tehničke delatnosti &
Administrativne delatnosti
Sve firme
Poljoprivreda
Turizam i ugostiteljtvo
Industrija
Ostale usluge
Share of business entities (%)
Da, u narednih 15 dana Da, u narednih 15-30 dana Da, u narednih 30-60 dana
Da, u narednih 60-90 dana Da, preko 90 dana Da, nakon 6 meseci
Da, naredne godine Uopšte ne očekujem promene n/a
In terms of business activities, tourism and hospitality is the most affected, indusry and trade follows.
Construction has been in the most favorable position so far.
Do you expect difficulties in debt collection?
Yes,in the next 15 days
Yes in the next 60-90 days
Yes in the next year
Yes in the next 15-30 days Yes in the next 30-60 days
Yes for more than 90 days Yes for more 6 months
I don’t expect change
Construction
Information and communication
Trade
Professional, scientific, innovative, technical
and administrative services
All business entities
Agriculture
Tourism and hospitality
Industry
Other services
In answering the question of what measures they consider the state should take, the largest percentage of companies opted for a group of fiscal
measures, namely: exemption from taxes and contributions for employees during work stoppages, i.e. reduction of workload (81% of business
entities), reduction or delay of payment of tax liabilities and tax debt (such as personal income tax, corporate income tax, property tax, and
VAT) (63%), reduction of advance payments for corporate income tax for 2020 for legal entities and entrepreneurs (54%) and exemption from
employee taxes and contributions for employees infected by coronavirus (30%). Measures of financial support to the economy came second:
placement of liquidity loans with a grace period or subsidized interest rate (46%), investment loans with a grace period of 12 months (31%). The
need (28%) for postponement/ preparation of the repayment plan for the utility and local taxes is stood out.
7/14/2020 23
What measures should the Government take in order to mitigate the consequences
of the emergency state introduction, provided that the company has not laid-off any
of the employees? (% share of business enitities which stand for individual measures)
Fiscal measuresFinancial support to the
economyOther
Fiscal measures
exemption from taxes and
contributions for
employees during work
stoppages, i.e. reduction
of workload (81% of
business entities)
reduction or delay of
payment of tax liabilities
and tax debt (such as
personal income tax,
corporate income tax,
property tax, and VAT)
(63%),
reduction of advance
payments for
corporate income
tax for 2020 for legal
entities and
entrepreneurs (54%)
exemption from employee taxes and
contributions for employees infected by
coronavirus (30%)
Financial support to the
economy
placement of liquidity
loans with a grace period
or subsidized interest
rate (46%)
investment loans
with a grace
period of 12
months (31%)
Other
Postponement/
preparation of the
repayment plan for
the utility and local
taxes 28%
Subsidized
procurement
of protection
masks and
hygienic
equipment
Education
and loans
for
business
digitalizat
ion
The National Employment
Service projects for quick
replacement…
7/14/2020 24
0102030405060708090
100
oslobađanje plaćanja poreza i doprinosa uslučaju bolesti zaposlenog pod uticajem korona
virusa
oslobađanje plaćanja poreza i doprinosa zazaposlene za vreme prekida rada odnosno
smanjenja obima rada
smanjenje akontacije poreza za dobit za 2020.godinu za pravna lica i preduzetnike
smanjenje ili odlaganje plaćanja poreskihobaveza i poreskog duga (poput poreza na
dohodak građanja poreza na dobit poreza na…
odlaganje/izrada plana otplate plaćanjakomunalnih usluga i lokalnih taksi
plasiranje kredita za likvidnost sa grejsperiodom iili subvencionisanom kamatnom
stopom
investicione kredite sa grejs periodom od 12meseci
projekte zavoda za zapošljavanje za brzopopunjavanje mesta radnika koji su u karantinu
ili oboleli
subvencionisana kupovina zaštitinih maski ihigijenskih sredstava
obuku i kredite za digitalizaciju poslovanja
Procenat privrednih društava koji se zalaže za pojedine mere, prema sektorima delatnosti (%)
Sve firme Poljoprivreda
Industrija Građevinarstvo
Usluge Turizam i ugostiteljtvo
Trgovina Stručne, naučne, inovacione I tehničke delatnosti & Administrativne delatnosti
Informisanje i komunikacija
In terms of business activities, it can be noted that almost all sectors have opted for exemptions from taxes and contributions during
temporary terminations or shutdowns of operations. The IT sector, construction and trade are particularly interested in the financial
measures (investment and liquidity loans). The IT sector most intensively expects training and loans for business digitalization, to help
remedy the aftermath of the crisis.
What measures should the Government take in order to mitigate the consequences
of the emergency state introduction, provided that the company has not laid-off any
of the employees? (% share of business enitities which stand for individual measures)
exemption from employee taxes and
contributions for employees infected by
coronavirus
exemption from taxes and contributions
for employees during work stoppages,
i.e. reduction of workload
reduction of advance payments for
corporate income tax for 2020 for legal
entities and entrepreneurs
reduction or delay of payment of tax
liabilities and tax debt (such as personal
income tax, corporate income tax,
property tax, and VAT)
Postponement/ preparation of the
repayment plan for the utility and local
taxes
education and loans for business digitalization
subsidized procurement of protection
masks and hygienic equipment
The National Employment Service projects
for quick replacement of quarantined or
diseased employees
investment loans with a grace period of 12
months
placement of liquidity loans with a grace
period or subsidized interest rate
Share of business entities which stand for individual measures, by activity
Tourism and hospitality
Professional, scientific, innovative, technical and administrative
services
other services
trade
all business entities
information and communication
Industry Construction
Agriculture
The most of business entities, at the time of the questionnaire, estimate it to be a 1 to 3 months period (42%).
However, almost a third (28%) of companies estimate that it will take 3 to 6 months, 12% believe a 6 to 12 months
period, while 13% of companies estimate that they can recover in less than a month. However, there are those who
do not know when or whether they can return to their usual level of business (3%).
7/14/2020 25
13.2
12.0
11.2
16.0
14.5
38.5
41.4
42.1
40.4
41.7
44.9
38.5
28.3
27.9
29.2
29.7
23.2
15.4
12.3
13.1
13.9
8.6
11.6
7.7
3.3
3.3
3.6
2.3
5.8
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0
Sve firme
preduzetnik
do 10 zaposlenih (mikro)
11 do 50 zaposlenih (malo)
51 do 250 zaposlenih (srednje)
više od 250 zaposlenih (veliko)
manje od mesec dana od 1 do 3 meseca
od 3 do 6 meseci od 6 do 12 meseci
više od 12 meseci Neću se vratiti na uobičajen nivo poslovanja
n/a
If COVID- 19 stops today (March 31), when do you estimate your
business will go back to its normal level of performance?
All business entities
Entrepreneur
Up to 10 employees (micro)
11 to 50 employees (small)
51 to 250 employees (medium)
more than 250 employees (large)
Less than 1 month 1 to 3 months
3 to 6 months 6 to 9 months
more than 12 months I won’t go back to the normal level of performance
7/14/2020 26
13.2
39.3
13.6
12.9
9.2
9.1
10.8
13.1
18.8
41.4
42.9
39.6
54.8
45.8
36.4
38.1
40.0
56.3
28.3
10.7
30.0
16.1
31.7
30.3
30.9
26.9
15.6
12.3
7.1
11.6
12.9
11.7
18.2
12.2
14.5
3.1
3.3
0.0
3.6
0.0
1.7
3.0
6.5
2.8
6.3
1.4
0.0
1.2
3.2
0.0
3.0
1.4
2.8
0.0
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0
Sve firme
Poljoprivreda
Industrija
Građevinarstvo
Usluge
Turizam i ugostiteljtvo
Trgovina
Stručne, naučne, inovacione I tehničke delatnosti &…
Informisanje i komunikacija
%
manje od mesec dana od 1 do 3 meseca
od 3 do 6 meseci od 6 do 12 meseci
više od 12 meseci Neću se vratiti na uobičajen nivo poslovanja
n/a
The greatest optimism in assessing when doing business will return to its usual level was expressed by
information and communication companies, construction and agriculture
If COVID- 19 stops today (March 31), when do you estimate your
business will go back to its normal level of performance?
Less than 1 month 1 to 3 months
3 to 6 months 6 to 9 months
more than 12 months I won’t go back to the normal level of performance
Construction
Information and communication
Trade
Professional, scientific, innovative, technical and
administrative services
All business entities
Agriculture
Tourism and hospitality
Industry
Other services
7/14/2020`1 27
THANK
YOU