Together in the Crisis survey, impact of COVID-19 crisis ... · 7/14/2020`1 1 „Together in the...

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7/14/2020`1 1 „Together in the Crisis“ survey, impact of COVID-19 crisis on doing business Belgrade, April 2020.

Transcript of Together in the Crisis survey, impact of COVID-19 crisis ... · 7/14/2020`1 1 „Together in the...

Page 1: Together in the Crisis survey, impact of COVID-19 crisis ... · 7/14/2020`1 1 „Together in the Crisis“survey, impact of COVID-19 crisis on doing business Belgrade, April 2020.

7/14/2020`1 1

„Together in the Crisis“ survey,

impact of COVID-19 crisis on doing business

Belgrade, April 2020.

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Serbian Chamber of Commerce and Industry and the USAID’s Cooperation for Growth

have invited companies and entrepreneurs to participate in the survey „Together in the

crisis “. The survey focuses on the economic aspects of the COVID-19 crisis and its

impact on doing business.

Feedback from businesses (hereinafter sometimes referred to as „firms“) are valuable

because it helps to better understand the real situation in the economy and challenges

that businesses are currently facing with. The findings that follow are "mirroring" the

state of the economy and the reactions of businesses in the third week from the day of

the declaration of the state of emergency.

A clear picture and analysis of the current situation enables better preparation of the

steps that market participants should take in order to reduce the negative effects of the

COVID-19 virus crisis, starting from the private businesses, associations, business

associations, non-governmental organizations, all the way to the competent state

authorities.

In the course of time, the survey should also provide answers on what to do "the day

after the crisis" and in 2020, to restore the vitality of businesses as soon as possible. We

will repeat the survey in 21 days, monitoring the development of the situation and

adjusting it to the real needs of the economy and the situation in the country.

7/14/2020 2

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High sensitivity when it comes to liquidity is the key impact on doing business after the declaration of a

state of emergency.Tourism and hospitality stand out as the most affected sectors of the industry..

Workforce optimization - the most undertaken measure.

Every third company believes that it can partially or fully adapt to online business.

Every other firm, on average, believes its operating revenues are at least halved compared to the same

month last year. Micro-businesses and entrepreneurs expect a loss of more than 80% compared to March

2019. Entrepreneurs and micro-enterprises stand out as particularly affected and 35% of them estimate a

loss exceeding 80%.Tourism and hospitality expect biggest losses (45.5%).

In 2020, 40% of respondents expect a reduction in sales of more than 50%, and 44% of respondents

expect a reduction in profits exceeding 50%. The smaller a company is, the more vulnerable it is. Larger

companies expect losses to a lesser extent. The following industries are affected above average: tourism

and hospitality, trade, expert, scientific, innovation, technical, and administrative activities, and industrial

manufacturing.

Most of the respondents, 81% of them, estimate they would be helped by tax and contributions

exemptions during interruption or cessation of work. Measures of financial support to the economy came

second. The IT sector most intensively expects training and loans for business digitalization, to help

remedy the aftermath of the crisis.

If the crisis were to end today, most firms believe it would return to its normal level of going business in

1-3 months.

7/14/2020

Summary

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The representativeness and structure of the sample was made through a Post Hoc analysis. Sample size: n = 806.

The observation units were registered companies and entrepreneurs operating on the territory of the Republic

of Serbia and were willing to answer the questionnaire. Data collection period: March 26 - March 31, 2020.

According to the latest financial statements (2018), the companies that responded to the questionnaire had more

than 45,000 employees and generated over RSD 650 billion of operating income.

The research tool is a structured questionnaire, conducted by an “online” form filling technique.

Credibility of Conclusions: In the sensitive moments of the first crisis, this research is distinguished by the size of

the sample (806), the broad coverage of the sector of activity, the size of the business entities, as well as the

region within which they are registered. The registration of the company identification number ensures the

validity of the findings as well as the quantitative analysis according to the different typologies of the companies.

The conclusions drawn for the level of the Serbian economy are the result of the size and structure of the sample

collected.A more thorough and statistically representative analysis may be further considered.

7/14/2020

entrepreneurs

23%

up to 10

employees

(micro)

45%

11 to 50

employees

(small)

22%

51 to 250

employees

(middle)

8%

more than 250

employees

(large)

2%

SHARE OF BUSINESSES BY SIZE (%)

Size is defined by number of employees

Sample structure (n=806)

Methodology

When it comes to sample structure, by

size of business entities, the largest

number comes from micro enterprises -

45%. There are 23% of entrepreneurs,

22% of small enterprises, 8% of medium-

sized enterprises, while 2% of enterprises

are classified as large.

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Vojvodina

23%

Belgrade region

33%

South and East Serbia

14%

Šumadija and Western

Serbia 27%

n/a

3%

SHARE OF BUSINESSES BY REGION (N=806)

Region: Administrative data about location of the business.

Source: SCC 2018

Regarding the sample structure by region, 33% of business entities come from the Belgrade region, 27% from the

Sumadija and Western Serbia regions, 23% from the Vojvodina region, 14% from the Eastern Serbia region, while

for 3% of respondents the region within which they operate is unknown.

Sample structure (n=806)

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7/14/2020 6

Industry, 31.0

Professional, scientific,

innovative, technical

and administrative

activities, 18.0

Trade, 17.2

Other services, 14.9

Tourism, hospitality,

4.1

Information,

communication, 4.0

Construction, 3.8

Agriculture, 3.5#N/A, 2.9 Other, 0.6

SIZE OF BUSINESS ENTITIES (%), BYTHE SECTOR OF ACTIVITY

Other services: transport and storage, education, health services, real estate, financial

services, insurance, art, enterteinment and recreation, water management and waste water

management, other services.

Other: mining, state administratuon, mandatory social insurance

Source: SCC 2018.

According to the sector of activity in which they operate, all industry sectors are represented in the sample.

Sample structure (n=806)

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7/14/2020 7

3.86

3.73

3.70

3.70

3.48

3.38

3.28

3.03

2.73

2.63

2.56

2.45

2.02

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00

[odlaganje/otkazivanje porudžbina]

[nemogućnost pokrića osnovnih troškova poslovanja]

[ograničenja radnog vremena i rad od kuće]

[nemogućnost naplate potraživanja]

[poteškoće u logistici i distribuciji]

[nelikvidnost]

[nedostatak higijenskih i zaštitnih sredstava]

[zastoj u javnoj administraciji]

[drugo]

[nemogućnost da klijenti budu fizički prisutni]

[nemogućnost uvoza]

[povećanje ulaznih cena]

[zabrana izvoza]

How much an effect impacted your business? (1 to 5) (average)

In the first flight of the crisis, firms have been impacted by the inability to cover the underlying costs –

business, the postponement or cancellation of orders, lack of the contact with the clients and the inability to

collect claims.The finding points to the sensitivity of the private sector to liquidity.

Assessing the intensity of the negative effects, businesses say that the strongest impact on business was

caused by the delay or cancellation of orders (3.9, on a scale from 1 to 5), the inability to cover basic

operating costs (3.7), working time limitations (3.7) and the inability to collect claims (3.7 ).

Have any of these effects impacted your business since the state of

emergency was declared, and if so, what was the intensity of this

impact ? (Business selected up to three answers and evaluate effect by the following rate: 1 – did not make

an impact up to 5 – made a strong impact on the business )

postponement or cancellation of orders

inability to cover the underlying costs

working time limitations and work from home

inability to collect claims

difficulties in logistics and distribution

insolvency

lack of higienic and protective equipment

standstill in public administration

other

inability to meet clients

inability to import

increase of entry prices

The export ban

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7/14/2020 8

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

Poljoprivreda

Industrija

Građevinarstvo

Ostale usluge

Turizam iugostiteljtvo

Trgovina

Stručne, naučne,inovacione I

tehničke delatnosti& Administrativne…

Informisanje ikomunikacija

Ostalo

[zabrana izvoza] [nemogućnost uvoza][odlaganjje/otkazivanje porudžbina] [nemogućnost naplate potraživanja][povećanje ulaznih cena] [nelikvidnost][poteškoće u logistici i distribuciji] [ograničenja radnog vremena i rad od kuće][nemogućnost pokrića osnovnih troškova poslovanja] [zastoj u javnoj administraciji]

Other services

Construction

Tourism and hospitality

When considering the impact of the effects of the crisis on particular sectors of the industry, tourism and

hospitality stand out as the most affected sector. This is followed by other services, professional and

scientific activities and trade.

How much have the effect impacted your business since the state

of emergency was declared?

export banpostponement or cancellation of orders increase of entry pricesdifficulties in logistics and distributioninability to cover the underlying costs

inability to importinability to collect claimsinsolvency

working time limitations and work from homestandstill in public administration

Agriculture

IndustryOther

Trade

Professional, scientific,

innovative, technical and

administrative services

Information and

communication

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42.1

38.0

29.1

26.5

21.9

17.9

17.1

13.1

10.1

3.7

1.4

0.0 20.0 40.0 60.0 80.0 100.0

smanjenje broja sati rada radnika

organizovanje rada dela radnika od kuće

pregovaranje sa poveriocima o kasnijoj otplati duga

zatvaranje dela poslovanja

privremeno gašenje svih poslovnih procesa

prelazak na "on line" poslovanje

pozajmica od strane osnivača

promene proizvodnog algoritma i/ili načina poslovanja

nismo preduzeli mere i u kratkom roku ih ne planiramo

otpuštanje dela radnika

otpuštanje svih radnika

Share of business enitities which have taken any measures (n=806, %)

The measures that businesses undertook first or plan to take in the short term in response to the COVID-19

crisis are the following: reducing work hours (42.1% of respondents), organizing work from home (38%) and

negotiating with creditors (29.1%). Hence, at a first glance, companies first optimized workforce engagement

(reduced or organized work from home) and communicated with creditors about delaying debt repayment. Very

few firms laid off workers.

What measures related to employees and business have you taken

so far, or you are planning to take in the short-term period?

(business entities selected no more than three options)

reducing work hours

organizing work from home

negotiating with creditors

close operations partially

closing all business operations temporarily

switch business to online

lending from company owners

change of business model

we didn’t take any measures and do not plan to take

in short-term period

lay off some of employees

lay off all employees

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7/14/2020 10

0

20

40

60

80

100Poljoprivreda

Industrija

Građevinarstvo

Ostale usluge

Turizam i ugostiteljtvoTrgovina

Stručne, naučne, inovacione I tehničkedelatnosti & Administrativne

delatnosti

Informisanje i komunikacija

Ostalo(%)

organizovanje rada dela radnika od kuće smanjenje broja sati rada radnika

otpuštanje dela radnika otpuštanje svih radnika

zatvaranje dela poslovanja prelazak na "on line" poslovanje

pregovaranje sa poveriocima o kasnijoj otplati duga pozajmica od strane osnivača

privremeno gašenje svih poslovnih procesa promene proizvodnog algoritma i/ili načina poslovanja

nismo preduzeli mere i u kratkom roku ih ne planiramo

Agriculture

When we look at this finding in relation to the business activity of companies, it is notable that the IT sector has

primarily responded by organizing part of the work from home and moving to an "online" business; the trade,

construction, industry and agriculture sectors, reducing the number of hours worked by the workers, while the

tourism and hospitality sector applied temporary closures of business processes and lending from company

founders

What measures related to employees and business have you taken

so far, or you are planning to take in the short-term period?(business entities selected up to three priorities)

Industry

Construction

Other services

Tourism and hospitalityTrade

Other

Information and communication

Professional, scientific, innovative,

technical and administrative services

work from home of some employees

lay off some of employees

close operations partially

negotiating with creditors

closing all business operations temporarily

we didn’t take any measures and do not plan to take in

short-term period

reducing work hours

lay off all employees

switch business to online

lending from company owners

change of business model

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7/14/2020 11

4.8

4

6

5

1

0

25.8

30

29

16

22

23

69.0

65

64

79

77

77

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0

Sve firme

preduzetnik

do 10 zaposlenih (mikro)

11 do 50 zaposlenih (malo)

51 do 250 zaposlenih (srednje)

više od 250 zaposlenih (veliko)

Is it possible to do the business online? (%)

Da, u potpunosti Da, delimično n/a Ne

Every third company can adapt, partially (26%) or completely (5%), to online business. However, most

respondents need physical space (70%) to do business. By looking at this finding by firm size,

entrepreneurs and micro-businesses can more easily switch to online business than larger companies.

Is it possible to do your business online?

All business entities

entrepreneurs

Up to 10 employees (micro)

11 to 50 employees (small)

51 to 250 employees (medium)

more than 250 employees (large)

Yes, completely Yes, partially No

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7/14/2020 12

9.7

53.1

0.0

1.4

1.7

0.0

0.8

0.0

54.5

31.3

28.6

27.3

24.2

16.1

10.8

9.1

35.9

15.6

71.4

70.5

73.3

83.9

88.0

90.9

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0

Stručne, naučne, inovacione I tehničke

delatnosti & Administrativne delatnosti

Informisanje i komunikacija

Poljoprivreda

Trgovina

Ostale usluge

Građevinarstvo

Industrija

Turizam i ugostiteljtvo

Share of business entities, by sector (%)

Da, u potpunosti Da, delimično Ne

In terms of business activity, the largest percentage of respondents who can switch to an online business

operates within the information and communications sector (85%), followed by professional, scientific,

innovation, technical and administrative activities (65%). The sectors most in need of physical space are

tourism, industry and construction.

Is it possible to do your business online?

Yes, completely Yes, partially No

Professional, scientific, innovative,

technical and administrative services

Information and communication

Agriculture

Trade

Other services

Construction

Industry

Tourism and hospitality

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7/14/2020 13

Most of businesses are affirmative to launching eCommerce and e-payment. 44.5 percent of the business

entities have already launched e-payment of goods and services, while 8.8 percent of them have launched

eCommerce. 14.6 percent of firms plan launch eCommerce and e-payment, while almost third of respondents

do not plan that move.

The refinement of terminology, as well as cross-analysis by types of business entities, will be a part of the next iteration

on this survey. The results indicate the possibility that respondents think that electronic payment for goods and services

and electronic banking are the same.

Have you considered launching eCommerce and/or e-payment?

8.8

44.529.3

2.7

14.6

% business entities

Već smo uveli elektronski

način kupovine

Već smo uveli elektronsko

plaćanje robe i usluga

Ne

n/a

Da, planiramo da uvedemo

We have already launched eCommerce

We have already launched epayment

Yes, we plan to launch

No

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7/14/2020 14

29.3

35.5 35.2

20.0

7.2

15.4

26.925.7

28.727.4

24.6

0.0

25.723.5

19.4

34.3

40.638.5

14.312.6

14.2 14.915.9

23.1

3.82.7 2.5 3.4

11.6

23.1

0

5

10

15

20

25

30

35

40

45

Sve firme preduzetnik do 10 zaposlenih

(mikro)

11 do 50 zaposlenih

(malo)

51 do 250 zaposlenih

(srednje)

više od 250

zaposlenih (veliko)

(%)

80-100% 50 do 80% 10 do 50% n/a, ne mogu da ocenim od 0-10%

Every other firm, on average, believes its operating revenues are at least halved compared to the same

month last year. Nearly a third of respondents expect a loss of more than 80% compared to March 2019

Looking at the estimated size loss of businesses, entrepreneurs and micro-enterprises stand out as

particularly affected. 35% of them estimate a loss exceeding 80%

How do you estimate loss in revenues compared to March 2019?

All business entities entrepreneur Up to 10 employees

(micro)11 to 50 employees

(small)

up to 250 employees

(medium)more than 250 employees

(large)

n/a, I can’t estimate50 – 80 % 10 – 50 % 0 – 10 %

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7/14/2020 15

45.5

39.2

31.0

29.3

27.3

25.0

24.4

21.4

16.1

33.3

30.0

31.7

26.9

27.3

15.6

27.6

14.3

19.4

3.0

17.5

24.8

25.7

28.1

25.0

27.6

39.3

41.9

15.2

11.7

9.0

14.3

15.1

18.8

15.6

21.4

19.4

3.0

1.7

3.4

3.8

2.2

15.6

4.8

3.6

3.2

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0

Turizam i ugostiteljtvo

Ostale usluge

Stručne, naučne, inovacione I tehničke delatnosti &

Administrativne delatnosti

Sve firme

Trgovina

Informisanje i komunikacija

Industrija

Poljoprivreda

Građevinarstvo

%

80-100% 50 do 80% 10 do 50% n/a, ne mogu da ocenim od 0-10%

In terms of sectors of business activities, tourism and catering (45.5%), other services (39.2%), as well as

professional, scientific, innovation, technical and administrative activities (31%) expect the largest losses

n/a, I can’t estimate

How do you estimate loss in revenues compared to March 2019?

Tourism and hospitality

Other services

Professional, scientific, innovative, technical and

administrative services

All business entities

Trade

Information and communication

Industry

Agriculture

Construction

50 – 80 % 10 – 50 % 0 – 10 %

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7/14/2020 16

7.6

3.8

4.4

10.3

23.2

30.8

14.0

10.4

12.0

16.0

24.6

38.5

26.2

26.8

24.6

29.7

26.1

15.4

39.5

39.3

45.1

36.0

23.2

15.4

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0

Sve firme

preduzetnik

do 10 zaposlenih (mikro)

11 do 50 zaposlenih (malo)

51 do 250 zaposlenih (srednje)

više od 250 zaposlenih (veliko)

(share of business entities, %)

do 20% do 30% do 50% > 50% n/a + ne mogu da procenim

When it comes to businesses' expectations of the economic impact of coronavirus on sales to the decline in

2020 compared to 2019, 40% said they expected a reduction of more than 50%, 26% said that the reduction

would be up to 50%, 14% expect a reduction of up to 30%, while 7% of companies expect a reduction of up to

20%.

The finding also shows that the smaller the company, the more vulnerable it is. Larger companies expect losses

to a lesser extent.

What will be the impact of coronavirus on your sales reduction in

2020?

n/a, I can’t estimate

All business entities

Entrepreneur

Up to 10 employees (micro)

11 to 50 employees (small)

51 to 250 employees (medium)

more than 250 employees (large)

up to 20 % up to 30 % up to 50 %

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7/14/2020 17

0.0

4.3

9.0

9.2

7.6

2.5

10.7

21.9

6.5

6.1

18.0

9.0

16.4

14.0

9.2

25.0

12.5

29.0

27.3

26.6

21.4

30.0

26.2

25.8

28.6

18.8

22.6

57.6

46.0

42.1

39.6

39.5

35.8

32.1

31.3

16.1

9.1

5.0

18.6

4.8

12.8

26.7

3.6

15.6

25.8

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0

Turizam i ugostiteljtvo

Trgovina

Stručne, naučne, inovacione I tehničke delatnosti &…

Industrija

Sve firme

Ostale usluge

Poljoprivreda

Informisanje i komunikacija

Građevinarstvo

Share of business entities (%)

do 20% do 30% do 50% > 50% n/a + ne mogu da procenim

In terms of business activities, they are affected above average: tourism and catering, trade, professional, scientific,

innovation, technical and administrative activities, as well as industry

What will be the impact of coronavirus on your sales reduction in

2020?

Tourism and hospitality

Trade

Professional, scientific, innovative, technical and

administrative services

Industry

All business entities

Other services

Agriculture

Information and communication

Construction

n/a, I can’t estimateup to 20 % up to 30 % up to 50 %

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7.6

4.9

4.1

12.6

20.3

7.7

12.0

10.4

10.9

10.9

23.2

23.1

23.7

24.6

21.6

26.3

23.2

38.5

44.0

43.2

50.0

41.1

26.1

23.1

12.7

16.9

13.4

9.1

7.2

7.7

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0

Sve firme

preduzetnik

do 10 zaposlenih (mikro)

11 do 50 zaposlenih (malo)

51 do 250 zaposlenih (srednje)

više od 250 zaposlenih (veliko)

(share of business entities, %)

do 20% do 30% do 50% > 50% n/a + ne mogu da procenim

When it comes to businesses' expectations about the economic impact of coronavirus on declined of profits

in 2020, 44% said they expected a decline in more than 50%, 24% said it would be up to 50%, 12% expected

a reduction of up to 30%, while 7% of firms expect a reduction of up to 20%.

What will be the impact of coronavirus on your profitability

reduction in 2020?

n/a, I can’t estimate

All business entities

Entrepreneur

Up to 10 employees (micro)

11 to 50 employees (small)

51 to 250 employees (medium)

more than 250 employees (large)

up to 20 % up to 30 % up to 50 %

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7/14/2020 19

3.0

6.9

4.2

4.3

7.6

21.9

9.6

3.2

17.9

0.0

15.2

11.7

12.2

12.0

6.3

11.2

25.8

14.3

27.3

20.0

25.8

24.5

23.7

21.9

24.8

22.6

21.4

63.6

46.9

46.7

45.3

44.0

43.8

42.0

29.0

21.4

6.1

11.0

11.7

13.7

12.7

6.3

12.4

19.4

25.0

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0

Turizam i ugostiteljtvo

Stručne, naučne, inovacione I tehničke delatnosti & Administrativne

delatnosti

Ostale usluge

Trgovina

Sve firme

Informisanje i komunikacija

Industrija

Građevinarstvo

Poljoprivreda

share of business entities (%)

do 20% do 30% do 50% > 50% n/a + ne mogu da procenimn/a, I can’t estimate

Tourism and hospitality

Professional, scientific, innovative, technical and

administrative services

Other services

Trade

All business entities

Information and communication

Industry

Construction

Agriculture

What will be the impact of coronavirus on your profitability

reduction in 2020?

In terms of business activities, they are affected above average: tourism and hospitality, professional, scientific,

innovation, technical and administrative activities, other services as well as trade

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7/14/2020 20

97

30

(% business entities)

Da Uopšte ne očekujem promene n/a

The absolute majority of companies (97%) expect difficulty in collecting claims. Three percent of all surveyed

companies do not expect changes at all in this respect. These three percent are mainly small firms in the IT sector,

as well as small and medium-sized firms in the industry sector. A deeper analysis of these types of companies may

be the subject of future research

Do you expect difficulties in debt collection?

Yes I don’t expect change

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7/14/2020 21

Every other firm expect difficulties in debt collection in the next 60 days.

11.7

16.9

25.9

19.9

16.5

4.0

2.02.9

0.4

0.0

5.0

10.0

15.0

20.0

25.0

30.0

Da, u narednih

15 dana

Da, u narednih

15-30 dana

Da, u narednih

30-60 dana

Da, u narednih

60-90 dana

Da, preko 90

dana

Da, nakon 6

meseci

Da, naredne

godine

Uopšte ne

očekujem

promene

n/a

Do you expect difficulties in debt collection? (%)

Do you expect difficulties in debt collection?

I don’t

expect change

Yes,

next year

Yes, for 6

months

Yes in the

next 15 days

Yes in the

next 15-30

days

Yes in the

next 30-60

days

Yes in the

next 60-90

days

Yes, for

more than

90 days

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7/14/2020 22

0.0

9.4

12.9

10.3

11.7

10.7

24.2

12.8

10.0

9.7

3.1

15.1

16.6

16.9

7.1

9.1

21.2

20.0

41.9

34.4

28.8

28.3

25.9

25.0

24.2

22.8

22.5

22.6

21.9

17.3

20.7

19.9

21.4

24.2

18.0

23.3

19.4

15.6

18.0

13.1

16.5

28.6

18.2

16.0

17.5

3.2

3.1

4.3

5.5

4.0

0.0

0.0

3.6

3.3

3.2

12.5

1.4

2.8

2.9

3.6

0.0

3.6

0.8

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0

Građevinarstvo

Informisanje i komunikacija

Trgovina

Stručne, naučne, inovacione I tehničke delatnosti &

Administrativne delatnosti

Sve firme

Poljoprivreda

Turizam i ugostiteljtvo

Industrija

Ostale usluge

Share of business entities (%)

Da, u narednih 15 dana Da, u narednih 15-30 dana Da, u narednih 30-60 dana

Da, u narednih 60-90 dana Da, preko 90 dana Da, nakon 6 meseci

Da, naredne godine Uopšte ne očekujem promene n/a

In terms of business activities, tourism and hospitality is the most affected, indusry and trade follows.

Construction has been in the most favorable position so far.

Do you expect difficulties in debt collection?

Yes,in the next 15 days

Yes in the next 60-90 days

Yes in the next year

Yes in the next 15-30 days Yes in the next 30-60 days

Yes for more than 90 days Yes for more 6 months

I don’t expect change

Construction

Information and communication

Trade

Professional, scientific, innovative, technical

and administrative services

All business entities

Agriculture

Tourism and hospitality

Industry

Other services

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In answering the question of what measures they consider the state should take, the largest percentage of companies opted for a group of fiscal

measures, namely: exemption from taxes and contributions for employees during work stoppages, i.e. reduction of workload (81% of business

entities), reduction or delay of payment of tax liabilities and tax debt (such as personal income tax, corporate income tax, property tax, and

VAT) (63%), reduction of advance payments for corporate income tax for 2020 for legal entities and entrepreneurs (54%) and exemption from

employee taxes and contributions for employees infected by coronavirus (30%). Measures of financial support to the economy came second:

placement of liquidity loans with a grace period or subsidized interest rate (46%), investment loans with a grace period of 12 months (31%). The

need (28%) for postponement/ preparation of the repayment plan for the utility and local taxes is stood out.

7/14/2020 23

What measures should the Government take in order to mitigate the consequences

of the emergency state introduction, provided that the company has not laid-off any

of the employees? (% share of business enitities which stand for individual measures)

Fiscal measuresFinancial support to the

economyOther

Fiscal measures

exemption from taxes and

contributions for

employees during work

stoppages, i.e. reduction

of workload (81% of

business entities)

reduction or delay of

payment of tax liabilities

and tax debt (such as

personal income tax,

corporate income tax,

property tax, and VAT)

(63%),

reduction of advance

payments for

corporate income

tax for 2020 for legal

entities and

entrepreneurs (54%)

exemption from employee taxes and

contributions for employees infected by

coronavirus (30%)

Financial support to the

economy

placement of liquidity

loans with a grace period

or subsidized interest

rate (46%)

investment loans

with a grace

period of 12

months (31%)

Other

Postponement/

preparation of the

repayment plan for

the utility and local

taxes 28%

Subsidized

procurement

of protection

masks and

hygienic

equipment

Education

and loans

for

business

digitalizat

ion

The National Employment

Service projects for quick

replacement…

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7/14/2020 24

0102030405060708090

100

oslobađanje plaćanja poreza i doprinosa uslučaju bolesti zaposlenog pod uticajem korona

virusa

oslobađanje plaćanja poreza i doprinosa zazaposlene za vreme prekida rada odnosno

smanjenja obima rada

smanjenje akontacije poreza za dobit za 2020.godinu za pravna lica i preduzetnike

smanjenje ili odlaganje plaćanja poreskihobaveza i poreskog duga (poput poreza na

dohodak građanja poreza na dobit poreza na…

odlaganje/izrada plana otplate plaćanjakomunalnih usluga i lokalnih taksi

plasiranje kredita za likvidnost sa grejsperiodom iili subvencionisanom kamatnom

stopom

investicione kredite sa grejs periodom od 12meseci

projekte zavoda za zapošljavanje za brzopopunjavanje mesta radnika koji su u karantinu

ili oboleli

subvencionisana kupovina zaštitinih maski ihigijenskih sredstava

obuku i kredite za digitalizaciju poslovanja

Procenat privrednih društava koji se zalaže za pojedine mere, prema sektorima delatnosti (%)

Sve firme Poljoprivreda

Industrija Građevinarstvo

Usluge Turizam i ugostiteljtvo

Trgovina Stručne, naučne, inovacione I tehničke delatnosti & Administrativne delatnosti

Informisanje i komunikacija

In terms of business activities, it can be noted that almost all sectors have opted for exemptions from taxes and contributions during

temporary terminations or shutdowns of operations. The IT sector, construction and trade are particularly interested in the financial

measures (investment and liquidity loans). The IT sector most intensively expects training and loans for business digitalization, to help

remedy the aftermath of the crisis.

What measures should the Government take in order to mitigate the consequences

of the emergency state introduction, provided that the company has not laid-off any

of the employees? (% share of business enitities which stand for individual measures)

exemption from employee taxes and

contributions for employees infected by

coronavirus

exemption from taxes and contributions

for employees during work stoppages,

i.e. reduction of workload

reduction of advance payments for

corporate income tax for 2020 for legal

entities and entrepreneurs

reduction or delay of payment of tax

liabilities and tax debt (such as personal

income tax, corporate income tax,

property tax, and VAT)

Postponement/ preparation of the

repayment plan for the utility and local

taxes

education and loans for business digitalization

subsidized procurement of protection

masks and hygienic equipment

The National Employment Service projects

for quick replacement of quarantined or

diseased employees

investment loans with a grace period of 12

months

placement of liquidity loans with a grace

period or subsidized interest rate

Share of business entities which stand for individual measures, by activity

Tourism and hospitality

Professional, scientific, innovative, technical and administrative

services

other services

trade

all business entities

information and communication

Industry Construction

Agriculture

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The most of business entities, at the time of the questionnaire, estimate it to be a 1 to 3 months period (42%).

However, almost a third (28%) of companies estimate that it will take 3 to 6 months, 12% believe a 6 to 12 months

period, while 13% of companies estimate that they can recover in less than a month. However, there are those who

do not know when or whether they can return to their usual level of business (3%).

7/14/2020 25

13.2

12.0

11.2

16.0

14.5

38.5

41.4

42.1

40.4

41.7

44.9

38.5

28.3

27.9

29.2

29.7

23.2

15.4

12.3

13.1

13.9

8.6

11.6

7.7

3.3

3.3

3.6

2.3

5.8

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0

Sve firme

preduzetnik

do 10 zaposlenih (mikro)

11 do 50 zaposlenih (malo)

51 do 250 zaposlenih (srednje)

više od 250 zaposlenih (veliko)

manje od mesec dana od 1 do 3 meseca

od 3 do 6 meseci od 6 do 12 meseci

više od 12 meseci Neću se vratiti na uobičajen nivo poslovanja

n/a

If COVID- 19 stops today (March 31), when do you estimate your

business will go back to its normal level of performance?

All business entities

Entrepreneur

Up to 10 employees (micro)

11 to 50 employees (small)

51 to 250 employees (medium)

more than 250 employees (large)

Less than 1 month 1 to 3 months

3 to 6 months 6 to 9 months

more than 12 months I won’t go back to the normal level of performance

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7/14/2020 26

13.2

39.3

13.6

12.9

9.2

9.1

10.8

13.1

18.8

41.4

42.9

39.6

54.8

45.8

36.4

38.1

40.0

56.3

28.3

10.7

30.0

16.1

31.7

30.3

30.9

26.9

15.6

12.3

7.1

11.6

12.9

11.7

18.2

12.2

14.5

3.1

3.3

0.0

3.6

0.0

1.7

3.0

6.5

2.8

6.3

1.4

0.0

1.2

3.2

0.0

3.0

1.4

2.8

0.0

0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0

Sve firme

Poljoprivreda

Industrija

Građevinarstvo

Usluge

Turizam i ugostiteljtvo

Trgovina

Stručne, naučne, inovacione I tehničke delatnosti &…

Informisanje i komunikacija

%

manje od mesec dana od 1 do 3 meseca

od 3 do 6 meseci od 6 do 12 meseci

više od 12 meseci Neću se vratiti na uobičajen nivo poslovanja

n/a

The greatest optimism in assessing when doing business will return to its usual level was expressed by

information and communication companies, construction and agriculture

If COVID- 19 stops today (March 31), when do you estimate your

business will go back to its normal level of performance?

Less than 1 month 1 to 3 months

3 to 6 months 6 to 9 months

more than 12 months I won’t go back to the normal level of performance

Construction

Information and communication

Trade

Professional, scientific, innovative, technical and

administrative services

All business entities

Agriculture

Tourism and hospitality

Industry

Other services

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7/14/2020`1 27

THANK

YOU