Today’s Helicopter Parents: Giving them a place to land at the University of New Hampshire!
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Transcript of Today’s Helicopter Parents: Giving them a place to land at the University of New Hampshire!
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Today’s Helicopter Parents:Giving them a place to land at the
University of New Hampshire!
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Helicopter Parents
What’s a “Helicopter Parent?What’s a college or university to do?
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The Parent Portal@UNH
BackgroundParent Portal solutionDemonstrationTechnical detailsReaction from parents & partners
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Grant direct access
Create a way for parents to pay on-lineCreate a way for parents to pay on-lineGive them a sense of student’s worldGive them a sense of student’s worldGive them access to on-line information, Give them access to on-line information,
deadlines, etc.deadlines, etc.Save $30,000 annuallySave $30,000 annuallyEnable direct communicationEnable direct communication
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How to grant access?
Use Blackboard’s portal, MyUNHBroad adoption of MyUNH—
1004 faculty, 14, 470 students54% of all UNH coursesOver 650 organizations5 applications
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How did we do it?
Leveraged previous work integrating SISPartnered with Business ServicesSecured a Parent’s Association GrantFormed Project TeamHeld focus groupsConsulted Legal Counsel
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Functional Workflow
Student creates account for parentParent username auto-generatedEmail with username & temporary
passwordParent uses “Login Help” tab to set
passwordParent logs in to Bb
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Student Creates Parent Account
Blackboard Databse
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Parent Creates Account
Blackboard Databse
Oracle Internet Directory (LDAP)
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Parent Logs in to MyUNH
Oracle Internet Directory (LDAP)Oracle SSO
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Parent Accesses Student Information
Oracle Internet Directory (LDAP)Oracle SSO
Blackboard/MyUNH
Custom Banner Self-Service Banner Database
Blackboard Database
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Legal Implications
FERPAWork with CornellParent’s account “child” of student’s
account
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What do parents think?
8,141 active parent accountsRepresents about 7,000 studentsTurn off “authorized payer” option in April
Survey data: positive response—65% agree easy to access (7% neutral)60% agree easy to find info (14% neutral)15-character password
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What do parents think?
About 4% of parents get “locked out”Parents want access to other informationPositive reaction to e-mail communication
Survey fall 2007 garners 68% return rate
Business Services vital to current business practiceRemoving “Authorized Payer” in April
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Time for your questions!
[email protected]@unh.edu
http://cis.unh.edu/at/
Computing & Information Services
University of New Hampshire
Durham, NH 03824