That's the Wrong Question: An Introduction to Social Media Analytics
To do or not to do that's the question
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Transcript of To do or not to do that's the question
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CreativeInterchange
Process
Are you a Chicken or an Eagle?
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A man found an eagle’s egg and put it in the nest of a backyard hen. The eaglet hatched with the brood of chicks and grew up with them.
Anthony de Mello
All his life the eagle did what the backyard chickens did, thinking he was a backyard chicken. He scratched the earth for worms and insects. He clucked and cackled. And he would thrash his wings and fly a few feet into the air.
Years passed and the eagle grew very old. One day he saw a magnificent bird far above him in the cloudless sky. It glided in graceful majesty among the powerful wind currents, with scarcely a beat of its strong golden wings.
The old eagle looked up in awe. “Who’s that?” he asked.
“That’s the eagle, the king of the birds,” said his neighbor. “He belongs to the sky. We belong to the earth - we’re chickens.”
So the eagle lived and died a chicken, for that’s what he thought he was.
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CreativeInterchange
Process
The Process
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AuthenticInteracting
Sharing with integrity your bestand encouraging others to share their
best
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AuthenticInteracting
Sharing with integrity your bestand encouraging others to share their
best
AppreciativeUnderstanding
Listening with humility to understand and appreciate the best others know
and value
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AuthenticInteracting
Sharing with integrity your bestand encouraging others to share their
best
AppreciativeUnderstanding
Listening with humility to understand and appreciate the best others know
and value
CreativeIntegrating
Building positives and wishes into “both/and” innovative outcomes
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AuthenticInteracting
Sharing with integrity your bestand encouraging others to share their
best
AppreciativeUnderstanding
Listening with humility to understand and appreciate the best others know
and value
CreativeIntegrating
Building positives and wishes into “both/and” innovative outcomes
ContinualImproving
Acting on our best and remaining open to learning
what’s better
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“Teaching People what They’ve always KnownSo They can Discover what They never Lost”
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Praktische TO DO™TIJD MAKEN
OBSERVEREN
DIALOGEREN
OPLOSSEN
RONDGAAN
STILSTAAN
OBSERVEREN
HERKENNEN EN EVALUEREN
ERKENNEN
CRUCIALE DIALOOGCommunicatie
AppreciatieImaginatie
Transformatie
GESPREKWaardering
Veiligheidsaspecten
Bedanking
VERSTERKEN VAN GOED GEDRAG
Besluit:Risicovolgedrag ?
NEEN
JA
GEDRAGVERANDERING
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Feiten, waarnemingen,objectieve gegevens
Emoties, gevoelens, spanning
Overtuigingen, vooronderstellingen,
verwachtingen, referentiekader
Middelen, wegen,aanpak, strategie
Engagement(ABBA)
Probleem-stelling
Resultaat:een
(voorlopig)inzicht
Resultaat:een
(voorlopige)keuze
??KENWEG KEUZEWEG
COMMUNICATIE IMAGINATIE
APPRECIATIE TRANSFORMATIE
NADENKEN BESLISSEN
Cruciaal Dialoog Model