TMK1536 0610Agent training only. Not for sales use. Agent Orientation Luke Gilliam Vice President...

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TMK1536 0610 Agent training only. Not for sales use. Agent Orientation Luke Gilliam Vice President TMK1536 0610 Agent training only. Not for sales use.

Transcript of TMK1536 0610Agent training only. Not for sales use. Agent Orientation Luke Gilliam Vice President...

Page 1: TMK1536 0610Agent training only. Not for sales use. Agent Orientation Luke Gilliam Vice President TMK1536 0610Agent training only. Not for sales use.

TMK1536 0610 Agent training only. Not for sales use.

Agent Orientation

Luke GilliamVice President

TMK1536 0610 Agent training only. Not for sales use.

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New Agent Package

Agent training only. Not for sales use.

Page 3: TMK1536 0610Agent training only. Not for sales use. Agent Orientation Luke Gilliam Vice President TMK1536 0610Agent training only. Not for sales use.

TMK1536 0610 Agent training only. Not for sales use.

New Agent Package

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TMK1536 0610 Agent training only. Not for sales use.

Give the New Agent Package to new Agents on their first day and walk through it with them:

Review online training scheduleRegister for tmkweb.com email accountLog on to www.libnat.com

• Download Proposal System• Download 2010 E-app/Laptop Presentation• Download Worksite and Med Supp Laptops

Training: Available Tools

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TMK1536 0610 Agent training only. Not for sales use.

Agent Number activated 24 hours after welcome email received by Branch Manager

Day 1: Register for email address through TMKOnline

Day 2: Email address activated

Day 3: Brainshark account activated

Timeline

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Website

Agent training only. Not for sales use.

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TMK1536 0610 Agent training only. Not for sales use.

New Agent PackageAgent’s Instruction GuideGuide to Growth

Key Documents

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Brainshark

Agent training only. Not for sales use.

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TMK1536 0610 Agent training only. Not for sales use.

Bookmark this address:www.brainshark.com/torchmarkcorp

Training: Available Tools

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TMK1536 0610 Agent training only. Not for sales use.

Common Questions:

First 5 letters of last name+ Last four digits of SS# User Name

Click ‘Forgot Password’

Training: Available Tools

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TMK1536 0610 Agent training only. Not for sales use.

Late List

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TMK1536 0610 Agent training only. Not for sales use.

Cut off for completions is midnight Wednesday

Emails are sent to Branch Managers and Directors Thursday night

Incomplete courses show up ‘Due’ the first week and ‘Late’ the second and subsequent weeks

Late List Timeline

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Top Reasons for Terminations

Agent training only. Not for sales use.

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TMK1536 0610 Agent training only. Not for sales use.

1. Violation of signature rules2. Taking cash from a customer3. Submitting an application on

themselves or a person related by blood or marriage

4. Forging or falsifying an application5. Failure to delivery policy6. Frequently replacing customer’s

existing polices7. Failure to meet minimum standards

Top Reasons for Terminations

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TMK1536 0610 Agent training only. Not for sales use.

Promoting Agents ToUnit Manager

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TMK1536 0610 Agent training only. Not for sales use.

What’s in it for you?

Promoting Agents to Unit Manager

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TMK1536 0610 Agent training only. Not for sales use.

On libnat.com Agent Services

Promote Promotion Guidelines

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TMK1536 0610 Agent training only. Not for sales use.

Posters should be posted in your Branch

Promote Promotion Guidelines

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TMK1536 0610 Agent training only. Not for sales use.

Promoting Agents ToUnit Manager

The Liberty System

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TMK1536 0610 Agent training only. Not for sales use.

Human Resources distributes a “Notice of Positions” on Wednesday afternoon.

This is a list of all available Unit Manager openings.

The Notice of Positions must be posted in the Branch Office.

LNL Unit Manager Bid Posting Process

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TMK1536 0610 Agent training only. Not for sales use.

Notice of Positions

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TMK1536 0610 Agent training only. Not for sales use.

An opening must be posted on the Notice of Positions to run one week before an Agent can bid.

LNL Unit Manager Bid Posting Process

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TMK1536 0610 Agent training only. Not for sales use.

Deadline for posting new Unit Manager opening is 10 a.m. Wednesday

LNL Unit Manager Bid Posting Process

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TMK1536 0610 Agent training only. Not for sales use.

Email or fax Human Resources a request to post an opening for a Unit Manager position for your Branch.

Shannon Maddox, [email protected]

Fax Human Resources 205-325-2908 ATTN: Shannon Maddox

LNL Unit Manager Bid Posting Process

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TMK1536 0610 Agent training only. Not for sales use.

An Agent may request to bid on a posted Unit Manager opening by completing a Request for Assignment to Unit Manger form. Download this form from Agent Services, Online Forms.

LNL Unit Manager Request Process

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TMK1536 0610 Agent training only. Not for sales use.

Request for Assignment to Unit Manager

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TMK1536 0610 Agent training only. Not for sales use.

The completed Request For Assignment to Unit Manager Form must be received by 10 a.m. on Wednesday the week after the opening has been posted. 

LNL Unit Manager Request Process

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TMK1536 0610 Agent training only. Not for sales use.

Email or fax Human Resources all bids

Shannon Maddox, [email protected]

Fax Human Resources 205-325-2908 ATTN: Shannon Maddox

LNL Unit Manager Request Process

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TMK1536 0610 Agent training only. Not for sales use.

Applicants must qualify based on:• Production• DCN/Persistency• Completion of Brainshark Training

The Home Office makes the final decision based on the most qualified candidate for the job Human Resources notifies the Branch Manager of the approval

LNL Unit Manager Requests Process

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TMK1536 0610 Agent training only. Not for sales use.

Once approved, the Branch will be advised to submit a completed Transfer Memo to [email protected]

LNL Unit Manager Requests Process

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TMK1536 0610 Agent training only. Not for sales use.

PromotingUnit Managers to Branch Managers

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TMK1536 0610 Agent training only. Not for sales use.

What’s in it for you?

Promoting Unit Managers

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TMK1536 0610 Agent training only. Not for sales use.

Promoting Unit Managers

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TMK1536 0610 Agent training only. Not for sales use.

What’s in it for you?$18,000$30,000$60,000

Promoting Unit Managers

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TMK1536 0610 Agent training only. Not for sales use.

Leadership Development BoardThe Leadership Development Board is the most important category of recognition Liberty National offers to its Branch Managers. It recognizes those who best promote Unit Managers to Branch Manager positions of their own.

Promoting Unit Managers

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TMK1536 0610 Agent training only. Not for sales use.

Leadership Development BoardThose selected for “The Board” will be invited to join senior Company management for a round of business discussions to share their ideas on how they developed these new leaders, and how we might continue this process and grow this attitude within our Company.

A spectacular getaway will be arranged for the members of “The Board.”

Promoting Unit Managers

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Leadership Development BoardSept. 2010 – Flathead Lake Lodge in Montana

Promoting Unit Managers