Tmg payment card clinical trial payments master v.2
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Transcript of Tmg payment card clinical trial payments master v.2
TMG Clinical Trial Payment
Solution
2
2013 The Macaluso Group Confidential and Proprietary information, Not for Distribution
At Glance2001: Macaluso Group founded by Joe Macaluso
Partnered with Master Card! 1st Financial card used for retail
pharmacy programs to pay copay benefit 2009: Launched exclusive Walmart Rx Savings and and Self-insured pharmacy Programs2012: Launched Payment Card Solution 90+ Card Programs including 10 Payment Programs
Honored by Inc. 500/5000 as one fastest growing privately held companies 5 times in 12 years!
Financial Card Processing & Support:
Jacksonville, FL(200 Members)
Financial Card Processing & Support:
Jacksonville, FL(200 Members)
Pharmacist Support:Duluth, Georgia
24 x 7 x 365 (100 Members)
Pharmacist Support:Duluth, Georgia
24 x 7 x 365 (100 Members)
Medical Claims Processing & Support:
Santa Ana, CA(10 Members)
Medical Claims Processing & Support:
Santa Ana, CA(10 Members)
West Coast Specialty Products:
Management & Support
(4 Members)
West Coast Specialty Products:
Management & Support
(4 Members)
East Coast Home Office:
Management & Support Desk (20 Members)
East Coast Home Office:
Management & Support Desk (20 Members)
East Coast:Systems Engineers
(10 Members)
East Coast:Systems Engineers
(10 Members)
Northern Central Systems Engineering
& Leadership
Northern Central Systems Engineering
& Leadership
Satellite Support Desk
(2 Members)
Satellite Support Desk
(2 Members)
European Office:Gdynia, Poland
Creative & Marketing(2 Members)
European Office:Gdynia, Poland
Creative & Marketing(2 Members)
Authorized MasterCard
Fulfillment Center(20 Members)
Authorized MasterCard
Fulfillment Center(20 Members)
Strategically Located
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7.5MM Patients received financial co-pay assistance
Specialty Pharmacy Partnerships with ESI and 50+ SPs
63,000 Retail Pharmacies (Chain, Independent, Hospital)
700+ Infusion Centers including Hospital Clinics
75,000 Physician Practice Offices
206,131 Specialists/HCPs
2,200+ HEM/ONC Offices
$42 Million in co-pay benefits paid in 2012
and ~ *$50 Million in 2013! *Projected based on program trends
Growing Our Current Success…our start
2014 The Macaluso Group Confidential and Proprietary information, Not for Distribution
Launched first payment card program in 2012! 10 Payment Card Programs in Market & Growing… Processed $2 Million in payments in 2013 In excess of 100,000 cards in circulation
Varied uses & endless opportunities Investigators & Study Subjects (Patients) Patient Assistance programs Insurance Indemnity Programs
Subject Matter Experts (SME) & Enhanced Infrastructure to support clients needs
The Payment Card – Growing
2014 The Macaluso Group Confidential and Proprietary information, Not for Distribution
A Turn-key Solution
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Replaces checks and associated administrative costsStreamlines on going payments and speed of payment:
Clinical Researchers, Investigators, Study Subjects & Study Sites Speaker / Consultant /Advisory Board Honorarium Publication Authors / Speaker Training Market Research panels E-detailing programs Patient Assistance Programs Non-profit patient financial support programs
Cards are securely distributed without funds Require registration and receipt confirmation to activate
Secure International distribution
2014 The Macaluso Group Confidential and Proprietary information, Not for Distribution
Program Elements HIPAA Certified & PCI Compliant All Programs are guided by business rules programmed into our
“Rules Engine” to ensure compliance Participant enrollment via multiple methods
Live help desk available 9:00 a.m. to 5:00 p. m. EST IVR script via phone - multiple languages with translation certification Secure web site for enrollment and payment management Integration of marketing research
Unlimited location transactional use Currently accepted at more than 25,000,000 locations, worldwide Wherever MasterCard is accepted
Comprehensive, Real-time Report Suite Secure & Password Protected
Your house is our house! Payment/ Communication platform
Speakers /Training
Reduced administrative, finance time & cost
Increased security of payment One card per person - ability to have
single or multiple loads Tracking & reporting dashboard
Data feeds to your reporting program
1099 forms processing automatically International programs
Benefits for Guide Star Clinical
Broad & secure program access View deposits / payments /
activity and account balance Transfer funds to other
accounts Profile management Card holders are candidates to
participate in: needed assessments, market research other programs
Benefits for Card Holders
Primary Secondary
SponsorsCardholder“Card Info”
EnrollmentsAuthorizationsTransactions
Web Access & Reporting
Live & IVR Access
Mobile Access & Reporting
• Card Holder Enrollment• Market Research
• Card Holder Enrollment• Market Research
PCI Compliant & Redundant Systems
Proven Track Record Robust Program
since 2011 Clinical Trials Nearly 600
Physician subjects and growing!
Real Time Dashboard Reporting
Nearly 600 Cardholders and
Growing!!!
Support Service
Account Management
Secure Dedicated Help Desk Lines, Host and Maintain
Support to Card Holder & Clients
After Hours IVR Card Holder
Administration Mail & Electronic
Communications
Systems & Reports
High Volume Processing Capacity & User Access
Maximum Card Security Unix Based OS with
Replicated Relational Databases
Dual CPU and Dual Location for Fault Tolerance
Hosted Environment Robust Web Portal & Smartphone Reporting
Client Advocate & Agency Liaison
Program Management & Implementation
Card Design & MasterCard Approval
Web Portal & Smartphone Apps
Client Review & Approval
Success Metric Management
Enrollment & Card Registration Web and Smartphone Applications Live & IVR Help DeskCard & Kit FulfillmentMasterCard Approved Fulfillment Facility
CardholderSupport
Scalable Program Support
2014 The Macaluso Group Confidential and Proprietary information, Not for Distribution
Technology driven company with a strong history in delivering innovative successful payment solutions in partnership with MasterCard®
Pioneered the financial debit card to pay for co-pays for RX products that are dispensed at retail or covered as a medical benefit, dispensed via buy & bill, infusion centers, specialty pharmacies, or closed HMO pharmacies. i.e. Kaiser Permanente
Successfully launched the turn-key payment card solution to “streamline cost” and simplify “making payments” to multiple persons via the “cloud” environment
Wide-reaching secure access for card holders and sponsors with real time reporting that links to sunshine act reporting tools
MasterCard® is issued by The Bancorp Bank pursuant to license by MasterCard International Incorporated.
Why TMG …